04/21/23 ITC Services & Projects 1

Information Technology Center (ITC)Services and Projects

Dr. Sadiq M. Sait, Director

King Fahd University of Petroleum & MineralsInformation & Communications Technology

04/21/23 ITC Services & Projects 2

Overview of ITC Departments

04/21/23 ITC Services & Projects 3

Recently Completed ITC Activities .. 1

Category Accomplishments & Status

Frame Agreement 2005 for Desktop Hardware

Academic & Administrative Application Support

Horizon Deployment in the Main Library

New desktop computers acquired include 800 notebooks and 1000 PCs, , printers, scanners etc. etc.Hardware deployed in academic/administrative departments, community colleges, smart classrooms and computing labs Replaced hardware relocated based on computing requirement criteria

Over 35 scientific & engineering applications on enterprise platformsUp to 65 applications & utilities deployed on the desktop Over 30 administrative applications on enterprise platforms

Production servers upgraded Continuous system administration & performance monitoring by a dedicated ITC team

04/21/23 ITC Services & Projects 4

Recently Completed ITC Activities ..2 Category Accomplishments & Status

New University Website

Computing Labs

Application Development & Deployment

Student Dorms Network

Academic & Administrative Application Support

Horizon Deployment in the Main Library

Latest Latest technologies used to enhance imagePowerful searchsearch capability & interfacedinterfaced with Faculty Information System

12 ITC General-Purpose & Departmental PC labs upgradedupgradedITC technical support for 44 departmental labs44 departmental labs including desktop image preparation, server applications and license manager deployment

Redevelopment/enhancements to Financial Resources Financial Resources SystemSystem & Human Resources SystemHuman Resources SystemDevelopment of Student Mail Desk SystemStudent Mail Desk System for snail mail, Student Services System Student Services System & Computer Allowance Computer Allowance (CAC) Workflow (CAC) Workflow systemConversion of all legacy systems as web-enabled web-enabled applicationsapplications using WebSphere/Java platform

Over 1100 1100 student computers currently connected Support for 2204 2204 fast Ethernet nodes (100 Mbps)

04/21/23 ITC Services & Projects 5

Making IT Happen – Some Interesting Stats

Academic courses currently managed mainly on WebCT 600

Training man days conducted for the university community this year 1200Network nodes added to the university network this year 665

Total Number of Email accounts 14,381 (8,500 in 2000)

Total Number of Internet accounts 14,695 (9,500 in 2000)

Email messages processed every day this year 39,612 (4,500 in 2000)

Email data processed per day this year 3.4GB (400MB in 2000)

Total Number of PC Labs inside campus 52

Computers available to students in labs & student dorms 2600

Student to available institutional computer ratio 3.43

Hardware and cabling service jobs handled every month 184

Software troubleshooting & installation requests processed monthly 350

04/21/23 ITC Services & Projects 6

Towards a Technology Campus:

ITC has taken many steps to redefine the way information is

being delivered utilizing the latest computing and communication technology. Major projects completed:

Wireless Campus University Laptop Program Web-enabled Applications University Website – Look, Feel, and Technology Enhancements

04/21/23 ITC Services & Projects 7

Wireless Network @ KFUPM

Largest university Wi-Fi network in the region Wide coverage including

38 academic buildings Student activity areas and outdoor areas included for

ubiquitous coverage between important buildings Access Points - building blocks of wireless

network 314 access points already deployed

Augmentation planned with WiMax deployment to cover entire outdoor campus

04/21/23 ITC Services & Projects 8

Wireless Network – Technology Overview

Wireless Specifications IEEE 802.11a/g standard Uses available/unlicensed 2.4/5 GHz ISM Band Provides higher data rate (up to 54 Mbps) Backward compatible to IEEE 802.11b

Technology Features Scalable Enterprise Solution Designed for Mobile WLAN users, PDAs, Wireless IP

Phones Highly Secure Enterprise Network Management

State-of-the-Art Equipment from Cisco

Cabling/Connectivity Model Diagram

Cisco 6509

CORE Switch-1 CORE Switch-2

Bldg-14(ITC)

Cisco 3550-T

UTIL

STAT

DUPLX

SPEED

SYSTEM

RPSMODE

CATALYST 3550

1 2 3 4 5 6 7 8 9 10

11

12

UTILSTAT

DUPLEXSPEED

SYSTEMRPS

CATALYST 35503

4

5

6

7

8

9

10

11

12

1

2

15

16

17

18

19

20

21

22

23

24

13

14

1 2

Cisco 3550-12T

Cisco 3560Inline Power SwitchRJ-45 Modular

AccessPoint

7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 241 2 3 4 5 6

CHAMPSYSTEM 8

31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 4825 26 27 28 29 30

Patch Panel(Existing)

Cisco 6509

10

00

-Ba

se

T

Up

lin

k

Drop Cable (3 ft)

WLSMWLS

M

Patch Cord (5 ft)

Firewall for the WirelessNetwork VLANs

10

00

-Ba

se

LX

Up

lin

k

10

00

-Ba

se

LX

Up

lin

k

Uplink Cable to AP

RFP: Wireless LAN Infrastructure for KFUPM CampusBusiness Confidential

04/21/23 ITC Services & Projects 10

04/21/23 ITC Services & Projects 11

Utilization Statistics Current utilization statistics

More than 300 users using wireless LAN currently

On an average 30-50 concurrent users access from different locations

Projected utilization by end of semester 052 4000 wireless LAN users 500 concurrent users

Rapid increase expected in current semester based on laptop deployment and awareness campaigns

04/21/23 ITC Services & Projects 12

Future with Wireless Planned extension with WiMAX

objective is to cover the entire campus WiMAX will be integrated with current WiFi

infrastructure faculty and students will be able to use wireless

applications everywhere, not only inside buildings Advanced PDAs, special units for RFID & barcode for

specialized inventory and tracking applications Wireless LAN - Voice over IP (VoIP)

SIP & H.323 Clients Wireless IP Phones Free mobile communication using PDAs

04/21/23 ITC Services & Projects 13

University Laptop Program Overview

Strategic university plan to enhance mobile computing infrastructure

Compliments the deployment of wireless network across all academic buildings

State-of-the-art technology campus with facilities at par with best campuses

Laptops and the wireless network help improve academic programs

Faculty has enhanced support for eLearning technologies inside classrooms and everywhere

Effective teaching methods and learning experiences

04/21/23 ITC Services & Projects 14

Laptop Selection

Selection criteria included Desktop replacement category with native wireless support Standard benchmark and number crunching tests (pi to 2 million

decimal places) Entry-level or low-priced models not considered 3-year full onsite hardware replacement warranty

Advanced model as desktop replacement Docking station interface to desktop Connection to desktop LCD monitor, local printers & other devices

such as scanners etc. Selected laptop model unavailable previously in the region

04/21/23 ITC Services & Projects 15

University Laptop Program Deployment

University Faculty Laptop Program Advanced Notebook and Docking Station Desktop experience while in Office 350 faculty members have been assigned

notebooks in 051 alone Student Laptop Program

ICDL qualification ensures notebook usage and competency of students

Delivered directly at KFUPM and “ready to go” KFUPM stands behind the program

HP Notebook

Laptop & Docking Stations - Base Configurations

NC 8230

HP Docking Station

PA 287A Pentium M 1.86GHZ, 2 MB Cache

15.4” SXGA+ display

ATI Radeon X600 (64MB)

512 MB RAM (1 DIMM)

80 GB Hard drive

Wireless, 10/100/1000 Ethernet, Bluetooth, 56k Modem

DVD/CD-RW

3 year warranty and premier level service

Advanced docking station

Multi Bay II bay supports 80GB HDD, DVD+/-RW, DVD/CD-RW & DVD-ROM

Express Card slot

Ethernet & modem pass-through

6 USB 2.0 ports,2 PS/2 ports for mouse & keyboard

Serial & parallel connectors

S-Video, VGA, DVI & audio ports

Ongoing University Laptop Program

December January February March April May July June AugustNovember

Notebook Deployment Schedule

Frame Agreement Signed

Faculty (PhD) Laptops Deployed

ICDL Students (1) Notebooks

Deployed

Faculty (incl. Insts & Lecs.)

Laptops Deployed

ICDL Students (2) Notebooks Deployed

All Faculty Covered

October

04/21/23 ITC Services & Projects 18

Web-Enabled New Applications Student Payroll System

Integrated LDAP student authentication and user authorization roles

Integration with Student Information System Monthly salary reports for students Online for Loan Request Applications for students Student Payroll can be run directly from the web Accounting Department can view online reports for

student salaries Integration with Security and Traffic Violation

System

04/21/23 ITC Services & Projects 19

Web-Enabled New Applications NAAS©EmployeeSelfCare™ Integrated LDAP authentication KFUPM Faculty & Staff update own non-critical data

Addresses Dependents Passports

Employees can view their critical data & report anomalies

Education Vacation accrued Evaluation (Last 3 yrs) Name/Arabic Name Birth date Job title (s) College and department

Govt. ID/Tabiyah number Grade Pay Check Phone Bills

04/21/23 ITC Services & Projects 20

KFUPM On The WebNew Look and Feel

04/21/23 ITC Services & Projects 21

KFUPM On The WebMain Features

The ITC plans to unveil KFUPMs' brand-new website in order to present it to users with a “New look and feel", while improving its overall usability and accessibility.

The new look gives the website an updated, professional interface and the reorganization makes the site easier to navigate.

The new web site offers information to all users within and outside the university about the services and resource in the Campus.

04/21/23 ITC Services & Projects 22

04/21/23 ITC Services & Projects 23

KFUPM On The WebFaculty Information System (FIS)

One of the major strengths of the new website is the introduction of a new FIS (faculty information system) Faculty profiles details the biography research interests publications etc.,

04/21/23 ITC Services & Projects 24

KFUPM On The Web

04/21/23 ITC Services & Projects 25

04/21/23 ITC Services & Projects 26

KFUPM On The Web Search Engine

The new website has a search feature that integrates with the worlds most famous search engine, i.e., Google Search. This improvement allows users to search for web pages without the navigational ability normally required or the need to rely on hand written links

The search engine also allows users to search the KFUPM telephone directory, the library catalog and the World Wide Web.

04/21/23 ITC Services & Projects 27

KFUPM On The Web

04/21/23 ITC Services & Projects 28

04/21/23 ITC Services & Projects 29

Users & Access

Internal users of all three types (Students, Faculty and Staff) can access resources and information under their respective sections directly from the main page

Websites for Deanships, Centers and Administrative departments are accessible from a new Administration section, while academic departments can be found under a new Academic Programs section.

04/21/23 ITC Services & Projects 30

KFUPM On The Web

04/21/23 ITC Services & Projects 31

04/21/23 ITC Services & Projects 32

04/21/23 ITC Services & Projects 33

Arabic / English Website

The website is bilingual (English/Arabic) to serve the university website information for national and international users.

Users can switch between the Arabic and English websites at any time using a link at the top of the page.

04/21/23 ITC Services & Projects 34

KFUPM On The Web

04/21/23 ITC Services & Projects 35

ITC Projects – Status: Ongoing .. 1

Wireless Computing 38 academic buildings fully wireless zones by end of January 2006 Increased utilization through deployment of 800 notebooks

Enterprise Database Implementation New design to integrate legacy databases Cleansing of data to enhance data accuracy Preparation for data migration in Project Raed

Document Management System (DMS) Implementation Acquiring Advanced Workflow to support current DMS Procurement of high-end DMS-enabled scanners for all departments

Community College Support Continuous server & desktop hardware acquisition support at Hail,

Dammam & Hafr Al-Batin Total deployment & management of computing services at Dammam

Community College

04/21/23 ITC Services & Projects 36

ITC Projects – Status: Ongoing .. 2

Server Consolidation Rack-based Enterprise & Blade Servers to replace more than 60

scattered old servers Capacity enhancement to improve performance of critical systems Staggered acquisition to maintain state-of-the-art hardware for future

implementations including ERP Online Help Desk, Change Management & IT Assets Management

Enhanced accountability to improve services Clear guidelines and aggressive changes to process hardware & software

requests Intensive effort to streamline IT Assets ownership

Network & Systems Management Advanced implementation for continuous monitoring and detection of

network & systems failures Strategy to implement zero downtime for networks and systems

04/21/23 ITC Services & Projects 37

The Future@ITC .. 1

KFUPM Portal Institutions of higher-education collaborative portal uPortal adopted for

implementation Standards-based JSR-168 portlets Easier interface with Oracle & Student portals

Extended Mobile Campus WiMAX is a standards-based wireless technology that provides high-throughput

broadband connections over long distances WiMAX-based extensions to create a digital university campus with better bandwidths

for e-learning Intel plans WiMAX enabled notebooks by third quarter 2006

High Performance Computing (HPC) Two 24-processor Unix-based servers and an 8-CPU cluster currently operational Implementation of a large HPC facility to support advanced research planned Clusters of PCs also available for Research

Awareness for Faculty/Administration Intensive program planned

04/21/23 ITC Services & Projects 38

The Future@ITC .. 2

Curriculum Delivery Systems Enhancements Planned deployment of Centra to enhance WebCT Enhanced course content management

The Raed Project Intensive preparation for required IT Support Enterprise database design and implementation Building required IT competencies for successful deployment

Enterprise Storage & Backup Enhanced online storage for users NAS (network-attached storage)

and SAN (storage area networks) systems Backup of all critical desktops planned

IT Security Security plan to ensure high security for existing and planned

systems ADSL security plan for faculty housing network

04/21/23 ITC Services & Projects 39

Thank you