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Notes Going Social presented at BLUG, March 21, 2013.
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©2013 IBM Corporation Back to the Future … BLUG / Leuven, 21 st March 2013, Uffe Sorensen
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Page 1: 130321   blug - uffe sorensen - posted

©2013 IBM Corporation

Back to the Future … BLUG / Leuven, 21st March 2013, Uffe Sorensen

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©2013 IBM Corporation

© IBM Corporation 2013. All Rights Reserved.

The information contained in this publication is provided for informational purposes only. While efforts were made to verify the completeness and accuracy of the information contained in this publication, it is provided AS IS without warranty of any kind, express or implied. In addition, this information is based on IBM’s current product plans and strategy, which are subject to change by IBM without notice. IBM shall not be responsible for any damages arising out of the use of, or otherwise related to, this publication or any other materials. Nothing contained in this publication is intended to, nor shall have the effect of, creating any warranties or representations from IBM or its suppliers or licensors, or altering the terms and conditions of the applicable license agreement governing the use of IBM software.

References in this presentation to IBM products, programs, or services do not imply that they will be available in all countries in which IBM operates. Product release dates and/or capabilities referenced in this presentation may change at any time at IBM’s sole discretion based on market opportunities or other factors, and are not intended to be a commitment to future product or feature availability in any way. Nothing contained in these materials is intended to, nor shall have the effect of, stating or implying that any activities undertaken by you will result in any specific sales, revenue growth or other results.

IBM, the IBM logo, Lotus, Lotus Notes, Notes, Domino, Quickr, Sametime, WebSphere, UC2, PartnerWorld and Lotusphere are trademarks of International Business Machines Corporation in the United States, other countries, or both. Unyte is a trademark of WebDialogs, Inc., in the United States, other countries, or both.Microsoft and Windows are trademarks of Microsoft Corporation in the United States, other countries, or both.All references to Greenwell refer to a fictitious company and are used for illustration purposes only.

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©2013 IBM Corporation

IBM and The Perfect Storm …

●Microsoft …●OS/2 …●OfficeVision …●Lou Gerstner ...

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©2013 IBM Corporation

$1,000,000,000,000 and What Did We Get? $1,000,000,000,000 and What Did We Get?

http://books.google.com/books?id=gRcEAAAAMBAJ&pg=PA38&lpg=PA38&dq=lotus+notes+agent+of+change+idc+1994&source=bl&ots=KAClndPGyI&sig=lDMjhLkRDtAt7mlRoBIT1h1oNQQ&hl=en&ei=huOmTe2FI5CzhAfe0fTXCQ&sa=X&oi=book_result&ct=result&resnum=1&ved=0CBMQ6AEwAA#v=onepage&q&f=false

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©2013 IBM Corporation

Millions of UsersSource: IDC and IBM reports

Notes begins …

International Data Corporation (1994). Lotus Notes: Agent of Change: The Financial Impact of Lotus Notes on Business, IDC Special Report

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©2013 IBM Corporation

Millions of UsersSource: IDC and IBM reports

Early growth years: The Agent of Change …

International Data Corporation (1994). Lotus Notes: Agent of Change: The Financial Impact of Lotus Notes on Business, IDC Special Report

IBM acquisition- “Notes begins”

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©2013 IBM Corporation

Millions of UsersSource: IDC and IBM reports

Early growth years: And certainly e-Mail …

International Data Corporation (1994). Lotus Notes: Agent of Change: The Financial Impact of Lotus Notes on Business, IDC Special Report

IBM acquisition- “Notes begins”

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1Q97 2Q97 3Q97 4Q97 1Q98 2Q98 3Q98 4Q98

4.13 4.14 4.15

4.51 4.52 4.53 4.54 4.55 4.56 4.57

4.6 4.61

5.0 5.1 5.2 5.3

Domino Release Domino Release ScheduleSchedule

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©2013 IBM Corporation

Millions of UsersSource: IDC and IBM reports

A new Millennium …

International Data Corporation (1994). Lotus Notes: Agent of Change: The Financial Impact of Lotus Notes on Business, IDC Special Report

IBM acquisition- “Notes begins”

56

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©2013 IBM Corporation

Situational Apps: The Long Tail …

# of

use

rs p

er a

pplic

atio

n

# of applications

Core Apps• “Mission critical”, ERP, … • Tracked by CIO• Enterprise wide usage• IT managed & supported

Supporting Apps• “Support function”, SFA, HR, ...• IT / LOB managed & supported• Functional usage …• Domino for Time-to-Value

Situational Apps• “Peripheral”, “Ad Hoc”, … • Buit by Super Users / LOB• Flying under the radar - Varying

degrees of IT mgmt …• ND sweetspot !

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©2013 IBM Corporation

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©2013 IBM Corporation

Millions of UsersSource: IDC and IBM reports

Steady, now …

International Data Corporation (1994). Lotus Notes: Agent of Change: The Financial Impact of Lotus Notes on Business, IDC Special Report

IBM acquisition- “Notes begins”

Sametime integrated

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©2013 IBM Corporation

The Workplace Years …

● “Cold dead fish”

● IBM Lotus Instant Messaging & Web Conferencing

● IBM Lotus Team Workplace

● IBM Lotus Domino Document Manager

● …

[ No worries: We fixed all of that and came out with a better solution in the end ! ]

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©2013 IBM Corporation

Millions of UsersSource: IDC and IBM reports

The Hannover release - son of WorkPlace ...

International Data Corporation (1994). Lotus Notes: Agent of Change: The Financial Impact of Lotus Notes on Business, IDC Special Report

“Hannover” - the integration Client

IBM acquisition- “Notes begins”

Sametime integrated

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©2013 IBM Corporation

Gartner: Portal, Content & Collaboration Summit, June 2009*R

efer

ence

: Gar

tner

- "B

eyon

d E-

Mai

l: D

oes

E-M

ail H

ave

a Fu

ture

, and

Why

Sho

uld

You

Car

e?,

pres

ente

d by

Mat

thew

Cai

n, G

artn

er P

orta

l, C

onte

nt &

Col

labo

ratio

n Su

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it, J

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8-10

, 200

9

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©2013 IBM Corporation

Millions of UsersSource: IDC and IBM reports

ND going Social – Project Vulcan …

International Data Corporation (1994). Lotus Notes: Agent of Change: The Financial Impact of Lotus Notes on Business, IDC Special Report

Sametime integrated

Connections integratedTraveler

“Hannover” - the integration Client

IBM acquisition- “Notes begins”

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©2013 IBM Corporation

Millions of UsersSource: IDC and IBM reports

ND going Social – the next inflexion …

International Data Corporation (1994). Lotus Notes: Agent of Change: The Financial Impact of Lotus Notes on Business, IDC Special Report

Sametime integrated

IBM ND 9- Social Edition

Connections integratedTraveler

“Hannover” - the integration Client

IBM acquisition- “Notes begins”

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©2013 IBM Corporation

So which e-mail do you use …

● “Everybody uses Outlook … “

● “You will be the last company running Lotus Notes ...”

● “Notes causes pimples ...”

● “Our new CEO comes from Outlook … “

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©2013 IBM Corporation

So which e-mail do you use …

● “Everybody uses Outlook … “

● “You will be the last company running Lotus Notes ...”

● “Notes causes pimples ...”

● “Our new CEO comes from Outlook … “

● Let's understand some of the market dynamics !

YE2012 status extrapolated from:• Litmus, Cambridge, MA, United States • Kleiner Perkins Caufield & Byers (KPCB),

Menlo Park , CA, United States• www.campaignmonitor.com• Gartner marketshare numbers• IBM market analysis

iPhone / iPod 23%

Outlook clients 16%

iPad 11%

Hotmail 10%

Apple Mail 9%

Android devices 9%

Yahoo Mail 8%

Notes / iNotes 6%

Gmail 4%

Other 4%

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Re-imagination of Computing Devices ...

From: http://www.slideshare.net/kleinerperkins/2012-kpcb-internet-trends-yearend-update

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Re-imagination of User Interfaces ...

From: http://www.slideshare.net/kleinerperkins/2012-kpcb-internet-trends-yearend-update

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Re-imagination of Navigation & Traffic Info ...

From: http://www.slideshare.net/kleinerperkins/2012-kpcb-internet-trends-yearend-update

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Re-imagination of Navigation & Traffic Info ...

From: http://www.slideshare.net/kleinerperkins/2012-kpcb-internet-trends-yearend-update

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Re-imagination of Computing Operating Systems ...

From: http://www.slideshare.net/kleinerperkins/2012-kpcb-internet-trends-yearend-update

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©2013 IBM Corporation

A well known history ...

● Many leading businesses were early adopters of productivity tools for business professionals­ Situational apps / Rapid Application Development tools­ Collaborative client/server applications­ “Groupware”

● Evolved in parallel with back-office automation and IT consolidation onstandard software for ERP

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©2013 IBM Corporation

So, where are we now ...

● E-Mail, Calendaring, IM recognized as essential business instruments ...● MS fighting to maintain restrictive desktop document paradigm … licensing practices ...● User driven Groupware / app.dev. got industrialized and consolidated in the IT org ● The tippers from the early adopters are now elsewhere in the org or retired …● M&A created an intricate maze of diverse capabilities and platforms …● Consolidation and migration projects extremely

expensive in direct capex/opex, lost productivity …-and- stifling innovation while on-going ...

● Everyone need to break the mold

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©2013 IBM Corporation

The rise of the networked enterprise:Web 2.0 finds its payday

Emergence of the 5th wave …

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©2013 IBM Corporation

Major businesses from all industries are adopting new paradigms for collaboration - “social software” is growing …● IBM uniquely embracing and integrating the existing layers of capabilities for max ROI● Investing in innovation and leveraging people● Not wasting money on converting existing paradigms from one platform to another● Ex: Global communities of engineers for sharing

best practices and drive innovation rather than replacing one “mail box” with another “mail box” …

● Just like Notes in the first place - but for the entire extended enterprise !!

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©2013 IBM Corporationhttp://www-935.ibm.com/services/us/en/c-suite/ceostudy2012/#partnering

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©2013 IBM Corporation

Thank you !Спасибо !

Merci !Dank u !Gracias !

[email protected]

@uffesorensen#ibmsocialbiz

usorensen

شكرا


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