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1.3.Taxonomy,Changing Patterns, Attraction, Constraints 1 (2)

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    Taxonomy, Changing Patterns,Attractiveness, Constraints

    RURAL MARKETING

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    Taxonomy

    Consumer Markets Industrial Markets

    Service Markets FMCGs, Durables Seeds,Fertilizers,Pesticides,Tractors,Farm implements Repairs,banking,communication,entertainment

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    Map The 7 Os To Each Market

    Who constitutes the Market? OCCUPANTS What does the market buy? OBJECTS Why does the market buy? OBJECTIVES

    Who participates in the buying? ORGANIZATIONS How does the market buy? OPERATION When does the market buy? OCCASION Where does the market buy? OUTLETS

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    Rural Share 1989-90 1992-93 1998-99 2004-2005

    Over 75%

    1

    Radio/ Transistors

    2

    Bicycle.Radio/Transistors

    4

    Bicycle.Radio/Transistors,Mechanical WristWatch, B&W TV 6

    Bicycle.Radio/Transistors,Mechanical WristWatch, B&W TV,Pressure Cooker,Cassette Recorder

    50-75%

    5

    Bicycle, Motor Cycle,Table Fan, SewingMechanical WristWatch 4

    Table Fan, SewingMachine, MechanicalWrist Watch

    7

    Cassette Recorder,Pressure Cooker,Table Fan, CeilingFan, Sewing Machine,

    Motor Cycle, QuartzWrist Watch

    6

    Table Fan, Ceiling Fan,Sewing Machine, MotorCycle, Quartz WristWatch, Moped

    30-50%

    7

    Moped, B&W TV,Cassette Recorder,Pressure Cooker,Electric Iron, CeilingFan, Quartz WristWatch

    8

    Moped, Motor Cycle,B&W TV, CassetteRecorder, PressureCooker, Electric Iron,Ceiling Fan

    5

    Moped, CTV,Mixer/Grinder,Scooter, Electric Iron

    4

    CTV, Mixer/Grinder,Scooter, Electric Iron

    20-30% 2 Scooter,Mixer/Grinder

    2 Scooter,Mixer/Grinder

    1 Refrigerator 1 Refrigerator

    10-20%2

    CTV, Refrigerator 1

    Refrigerator 2

    VCR/VCP, WashingMachine 2

    VCR/VCP, WashingMachine

    5-10%1

    Washing Machine2

    VCR/VCP, WashingMachine 0

    -0

    -

    Below 5% 1 VCR/VCP 0 - 0 - 0 -

    Changing Patterns

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    Income distribution (Million population)

    288

    130

    41

    90

    153

    312

    0

    100

    200

    300

    400

    Low Low er middle Middle high

    Rural Urban

    2001-02

    305

    17

    79

    272

    170

    352

    0

    100

    200

    300

    400

    Low Low er middle Middle hig

    Rural Urban

    2009-102001-02

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    CONTRIBUTING FACTORS

    AgricultureConsistent good monsoons Better procurement prices fixed for various crops

    Better yields due to many research programs (HYV seeds provided by thegovernment)

    Tax structures Spread of education Improved infrastructure Better banking facilities Government schemes like IRDP, JRY, NREGA Increased expenditure in plan outlay (from Rs.14000 Cr in 7 th plan to

    Rs.30000 Cr in 8 th plan)

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    Increased penetration of electronic media

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    Life style changes

    50 % of todays rural income is not comingfrom the agriculture sector

    Up gradation from local products to branded and from low priced bands to premium brands

    Increasing influence of the youth in the buying decisions.

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    HURDLES IN RURAL MARKETING

    High distribution costsLarge no. of daily wage earnersAcute dependence on the vagaries of the monsoonsSeasonal consumption linked to harvest and festivals

    Inaccessibility to conventional advertising mediaPoor roads, power qualityBanking and credit issuesHigh initial market development expenditureWholesaler and dealer network issues

    Highly dispersed and thinly populated marketsSocial and cultural backwardness of the rural masses.Low level of exposure to different product categories and product brands.

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    MAJOR CHALLENGES

    I. AVAILABLITY

    India's 6,38,365 villages are spread over 3.2 mn. sq. kms.720 mn people - reaching them is not easyGiven the poor state of roads, even greater challenge.

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    II. AFFORDABLITY

    Products need to be affordable to rural consumers ,mostof them are on daily wages.

    Some companies have addressed the affordability problem by introducing small unit packs :

    GODREJ introduced Cinthol and Fairglow in 50 gram packs priced at Rs.4

    coca-cola introduced Sunfill ( a powdered soft drinkconcentrate ) 25 gram pack priced at Rs. 2

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    III. ACCEPTABLITY

    To gain acceptability for the product orservice, there is a need to offer products

    that suit the rural markets and conditions.coca-cola is providing low cost ice-

    boxes because of the lack of electricity andrefrigerators in the rural areas.

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    IV. AWARENESS

    With large parts of rural India inaccessible to conventionaladvertising media, building awareness is anotherchallenge.

    Companies like HLL use posters, banners and

    wall paintings to create awareness.

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    SOME SUCCESSFULAPPROACHES

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    Being first on the shelf

    The retailers generally stock a single brand in a productcategory.

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    Different means of advertisingHaats and melas

    A survey by MART (Marketing and ResearchTeam) revealed that 47000haats and 25000 melas take place every year in India

    Large visitor turnoutThese melas are held during post harvest season, when the purchasing

    power of the people is highThe companies provide touch and feel demonstrations and distributed free

    samples

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    Advertising

    Performing arts including theatre, songs, dance puppetry, magic shows

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    Rural Markets advertising points

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    CAVIN CARE

    First to come out with the concept of sachets and itrevolutionized the whole market, making the Chicshampoo the 2 nd largest selling shampoo in India

    What followed was the flood of products in small packing ranging from toothpaste, face creams, soaps, hair

    oil

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    NIRMA

    Introduced the innovative technique of using video vans formarketing Nirma products .

    Reach to interior areasOffer opportunity for personal interaction .

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    LG

    The company needed new cheaper products to capture therural markets . The company did this by introducing a cheaperrange of TV's by the name of Sampoorna .

    More offices in small towns. The company opened 178 branchoffices in a short period of time

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    2. It also tapped local available opportunities provided by annual haats and fairs and made huge investmentin infrastructure for distribution and marketing.

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    3. It brought down the average price of its productsfrom Rs.10 to Rs.5,therby bridging the gap betweensoft drinks and other local options like tea, buttermilk

    or lemon water.

    4. It doubled the spend on Doordarshan

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    5. It focused its entire advertising towards therural customer.

    As a result the rural market accounts for 80 %of the new coke drinkers and 30% of its total

    volumes.

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    ITCs e - CHAUPALThe companys e -chaupal initiative is a novel idea which bypasses the brokers

    between the Company and the farmers. It is helping Indian agriculture to enhanceits competitiveness by empowering Indian farmers through the power of the internet.

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    Formed in 1946,it is a brand name managed byan apex cooperative organization ,Gujarat Co-operative Milk Marketing Federation Limitedwhich today is jointly owned by some 2.41million milk producers in Gujarat.

    Has established itself as a uniquely appropriatemodel for rural development.

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    Hindusthan Lever Limited

    William Hasketh Lever 1885 Sunlight laundry soap in India 1888 (1757 EIC, 1858 British Raj) Merged with Margariene Unie of Netherlands (vanaspathi) to form

    Unilever Ltd UK 1930

    Formed Hindustan Manufacturing Co for production of edible oil (1932 75% of 6000 MT edible oil market) Lever Brothers India Pvt Ltd 1933 United Traders for import & distribution of toilet products 1935 Three companies merged to form HLL 1956 (10% public)

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    Launching of Brands & Rural Base

    Late 1950s modernization of factories Purchased vanaspathi units Trichy (TN), Shamnagar & Gaziabad (Delhi) Vanaspathi 3,36,000 MT Lux 1961

    Anik 1961 Sunsilk -1964 Rin 1969 Clinic 1971 Liril 1974

    Close Up 1975 Late 1970s set up 70 medium & small-scale factories in rural areas

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    Diversification & Expansion Chemical plants at Haldi (Calcutta), Taloja (Maha), Jammu (J & K) FERA NRI 51% - 1980 Followed Govt regulation 10% exports, 60% priority sectors New synthetic detergent plant 1983 (Chindwara, MP) Agri Products 1985 (Hydrabad)

    Lifebuoy Personal, Breeze 1987 Colaboration with National Starch Corp,USA Pondicherry 1988 Synthetic detergent plant, toilet soap plant Sumerpur & Orai (UP) 1989 Lifebuoy Plus, Le Sancy 1991 Pepsodent, Methadent G 1992

    Tomco, Kwality, Kissan, Lakhme (1992-1996) 50:50 JV Kimberly Clarke USA diapers, sanitary napkins late 1990s JV S C Johnson & Co USA pest repellents & disinfectants

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    Indias Leading FMCG company

    62% market share FMCG 1998 10 new factories packaged tea, personal products

    & detergents

    Focused on 30 power brands out of 110 brands 2001 Rs.1100 Cr T/o with PAT Rs.154 Cr. Today 12,000 Cr with 50% from rural markets

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    HLLs Distribution Channel

    Wholesalers & retailers Stock transfer through vans Redistribution stockists in towns who carried bulk

    stocks & serviced retailers 7000 redistributors who serviced over a million

    retailers

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    Rural Focus

    Sales, marketing & production of PowerBrands in rural areas

    Key issues to be addressed availability,awareness, overcoming attitudes & habits,penetrative pricing

    Target of 16 million new rural households by1999

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    Project Streamline (1998)

    Rural distribution issues Increase rural retail outlets from 50,000 (1998) to 100,000

    (1999)

    Selected places with poor base, and no distribution facilitiesat all

    Rural distributor with 15 to 20 sub-stockists in villages whodrove distribution in villages through unconventional means(bullock cart)

    Offered better service frequency, full line availability andcredit

    Reach in rural markets increased from 25% to 37%

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    Project Bharat ..cont

    Villages with population less than 2000 Self employment through self help groups Direct-to-home distributors

    Less than Rs. 750 15 20 villagers Micro-credit from banks By 1999, covered 13 million households

    Shampoo 5% U - 16%R Skin care 8% U 14% R

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    Project Shakthi (2001)

    A.P 6 months Sustainable relationship HLL & low income

    customers

    Access to micro-credit Invest as company distributors Profit sharing for growth SHGs, NGOs, Govt. bodies to train March 2002 (6 months) 20% increse in sales Guj, MS, MP


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