1. 15 years in ... Redesigning your surroundings Dan Hill, Arup

2. Arup 3. Multidisciplinary design 4. SOFTWAREPROJECT DESIGNERS PRODUCERS ENGINEERSMANAGERSCLIENT SIDEDEVELOPERS When I talk about design I mean an approach rather than a discipline, more or less 5. CLIENT SIDESOFTWAREPROJECT DESIGNERS PRODUCERSDEVELOPERS ENGINEERSMANAGERS When I talk about design I mean an approach rather than a discipline, more or less 6. 15 (or so) years ago ... 7. Actually 23 years ago The Artist (1986) 8. Skeletons, closets Hypercard stack for dissertation (1991) 9. Skeletons, closets Northern Quarter Network (1995) 10. Skeletons, closets Northern Quarter Network (1997) 11. Skeletons, closets Spice Girls (1998) 12. Skeletons, closets Chemical Brothers (1997) 13. Skeletons, closets Bryan Ferry (1999) 14. Skeletons, closets Genesis (2000) 15. Skeletons, closets Lamb (1998) 16. Skeletons, closets Virgin Records (2000) 17. BBC 18. BBC 19. Monocle 20. Monocle 21. Monocle 22. Monocle 23. Monocle 24. Monocle 25. Monocle 26. Monocle 27. Strategic design Redesigning your surroundings 28. Eliel Saby conarinensiderin said: " a chairg it in i Always house in a roo ts next design a th in an em, a ro largeringin a cit nvironmom in acontex y plan. ent, an house, t- " environ a ment Redesign your surroundings 29. Redesign your surroundings Redesigning organisations to enable products + services 30. PLES AROUND LOSTLOSTPEDIABLOGS ETC. 1 TWPOFFICIALFORUMSTRAILER BLOGS ETC.FAKE SITEis a single episode of 'Lost'. MEDIAUPDATE 2 re repeats for each episode, inREVIEWSifferent ways, and then again asLOSTPEDIA egate of interaction aroundLOSTPEDIAOFFICIAL general. US RELEASE TWP TWP FORUMS BLOGS ET FORUMS C4 SITE OFFICIAL 3 TWP7ABC SITEUK4 THUMB EMENTRELEASEMEDIA uild up to next episode releaseREVIEWS oordinated online and on-airTWPBITTORRENTFORUMS RELEASEBLOGS ETC. 5ime time broadcast on ABC EMBEDDEDLOSTPEDIAFAKE SITE ncoordinated fan activity online andLOSTPEDIA AMAZON ID UPDATEer IM during and after live broadcastTIMETWP FORUMSBLOGS ETC.AMAZONiTUNES fficial sites, and coordinated fake tes, updated alongside broadcastCOMMENTSRELEASE& TAGSStrategic design xternal sites, such as Amazon.com, urtured via events in broadcast or urrounding sites TWP ncoordinated fan activity builds overRECAPBBC: Web as a canvas me around both specific episodes and hole seriesTWPFORUMS 6 attern repeated across otherrritories although online audiencesBLOGS ETC. averse boundariesBLOGS ETC. 31. XENAK IS S CORECRU MBSCORE Strategic design BBC: Push:pull model 32. AD IEUSEVERNACUL ARFANTASYLOOSE LY JOINED Strategic design RU LE S IN FO R M ATI O NBOUNDARYED U CA TI ONO RU LEN SC AL AB LE S EX PA NS IO N R A D IA N T DI SC OV ERY EN TE R TA TO OL SIN M EN TC IT YBBC: Web as a canvasFI RS T OR DE RFE RT IL EOB JE CT GR OW TH SSETS FI RS T LO W R O A DOR DE RFEEDS, A OB JE CTECTSNS, FEEDS, AV OBJ DESIGN PATTER VE RN AC ULQUAAR D IS A G L IT IE S GREGEXPRATEDED IS T R S S IV E 33. QUALITIESINFORMATION AGGREGATED, FUNCTION CENTRALISED, PROFESSION ACCESSIBLE, PERMANENDISCOVERY FUNCTION TOOLS OPTIMISED FOR EDUCATION SCALABLE DISCOVERYEXPANSIONRADIANTBRAND VALUESCITYTRUST, IMPARTIALITY,QUALITY, DEPTH ENTERTAINMENT FERTILEFIRST FIRST ORDER ORDER GROWTH OBJECTOBJECT FEEDS, ASSETS LOW ROAD V OBJECTS STABILITS, A S, FEEDLINKERN N PATTS DESIGVERNACULARSUBURBSAGGREGATORSQUALITIES INNOVATI Strategic designEGATED, EXPRESSIVEIBUTED, AMATEUR, MERAL, PERMEABLEFANTASYARCHITECTURE BBC: Web as a canvasFUNCTION PTIMISED FOR "FOLLY"SHOWPIECES EXPRESSIONRAND VALUES VATION, UBIQUITY, ONALITY, DELIGHT 34. TASK-BASEDHIGH-QUALITYTOOLS(ORDERED)PROGRAMMEINFO TOOLSETS FEEDS, ASDIFFERENT LAYOUTFOOTBALL MATCH OFS PO RT SENABLING PERSONALRESPONSES (VERNACULAR)BL O G S A BO U T F O O T B AL LRESULTS ))))THE DAY LINKS & ASSETS(SIGNAGE) A CA DE MY LINKS B L OG S A BOU TMOTD &FEEDS, VIDEO FO O T B AL L EXTERNAL SYNDICATION(SUBURBS) TEMPORARYSTRUCTURESCOMMERCIAL OR E S P N. C OMEDITORIALLY (FANTASIES) A MA Z ON PROBLEMATICA B C. NE T .A U D O T CO MM OT SON M OT D T IM E LI N E RADIO A LA NVI RT U A LH AN S E N T IM E SStrategic designRE P LA YS I TE BBC: Web as a canvasBLUEPRINT:E NTI R E WEB AS A C ANVAS ,M ATCH OF THE D AY B RAN DAS THE M OD E L 35. GLOBALUPPER TOOLBAR GLO BAL NAVIG ATI ON, B BC-W ID E P R IO RI TIE SiPLAYER BBC CONTENTBBC PRODUCERS P U S H TOPIC-BASED NAVIGATIONLOCAL (TO CONTENT) L L U USERP RESPONSEBBC USERSStrategic design PERSONAL LOWER TOOLBAR GLO BAL NAVIG ATI ON, P E RS ONA L P RI O R I TI ES BBC: Push:pull model BLUEPRINT: O VE RA L L P A G E S TRU CTU R E 36. Prototyping the future Redesigning your surroundings 37. the suite of web services driving other elements of 2.0. For instance, comm a user's iPlayer client, or their stated or inferred preferences. The toolbar c dynamically alert users of events they're likely to be interested in, such as o iPlayer downloads completing/expiring or when one of their favourite show TV or available for live streaming. Available to watch nowB B CBrowseSearchYour Kath and Kim has downloaded! deally, the toolbar is dynamically communicating with a user's iPlayer client status, etting you know when their programmes are available to watch.The Simpsons, Now, BBC2 B B CBrowseSearch Matt, 'The Simpsons' is on BBC2. Join the show nowx Or is communicated with a user's stated preferences - or those inferred from user behaviour while moving and interacting throughout he site, and alerting the user of relevant events. This mode would benefit from a user feedback loop, 'training' the recommendations. Radiohead, Zane Lowe, R1 B B CBrowseSearchStrategic design Bronwyn, 'Karma Police' by Radiohead is about to be played on Radio 1. Join the show now x The range of potential web services and findability systems that the toolbar could integrate with should be as wide and varied as the BBC's services in general. For instance, they could draw from the Music Discovery platforms, creating a rich service around 'ambient BBC: Active toolbar alerts' for a particular user's favourite music, or music they're likely to be interested in. BLUEPRI UPP ER WOR KE 38. Artefacts from the future BBC BBC: Showpage mockup 39. Artefacts from the future BBC BBC: Showpage mockup 40. 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Bu k loo phy on t resp oss Thespmi l ge g, ex d en por to s ultie ings and man lsos ogh nu ab ary om s b , a its so rks form taba rovid ildin ps, ical bu ons ibilit e me tin plo l e na fe i toon tap in ses e r g m cre sp ilt f ive- ies an nt, ent ely ring ing c wor de eing d el ctiv st .A p frea acabp ai e t o k g e se it t se prov ll o ed t astr hat al-ti nag tive e, in ric a tio d ac arti l new nrich hrou llab is ab ree. mbe whe y arc id f t o m uc co mem ex n, tiv cugorGihe e a hes ea ture mp e ou en peri urn t an ity lar for the h th ativ out ven dded rers,r esr t tmd m , su lyms de ise,ov s an ich r inp ure . Wi- ise t put syst en- 5.Cr ult ch focu of r sign cap holi erco o Arupd t es uts stu a he to emFin ea idi assin eaprac sti m- he ou sci c Pty. c d ve rce an b ent d ot uildnbsop ally, tin gb ipl com g on l-tim oce ty to Ltdry a ina muqu e m ss. .2 sk for s e or ctiv er n ng hi sig port the ala ry n T bl00nc co icat alita easu his ur Strategic artefacts 9 intud che ityet-sun p un ag edof ,ity grnn ion tivthe ents stra andc rthe h th oces to egaspec e re- bu an ted itactiv , col fac ild d rint Fac at th s an nfor e ofes+s ity lab tor . or s ing e-mu se en ult e s d o m b therva- its yi pa rga ot is w elfan st fa ly cr s b tia nis h tor ices a lite d dis cilit eati lanc l and atio he a k pro University of Technology, Sydneyneal vtu rally tanc ate f e. S ed, soc nal c rchit videed ace pa har ial ha ecsan bed s the l po asy -to ces mo org nge tural an t b inn -f ana p ke rate uild ts in chro ace nd t ious nisa roc de-y t gio t es ing -be no phy ech an tion essd he for in r twe us in sica nolo fee ofbu ex eal en. ter l in gie ls ild em -tim Dac ter sing plets sify e to taili ion a actioinn 42. +23 Strategic artefacts University of Technology, Sydney 43. Strategic artefacts The Edge, Brisbane 44. Strategic artefacts The Edge, Brisbane 45. Strategic artefacts The Edge, Brisbane 46. Strategic artefacts The Edge, Brisbane 47. e Ed ge. Edg Mo e nth Edg#2 e Monly Junthlyedg e 2010equ een slan d.org Artefacts from the future The Edge: Edge Monthly 48. he E dge. WorJun ksho e 20 ps.Dra ft 10Fashionpho togr aphy worksho p Artefacts from the future Fashion pho edg togr The Edge: Edge Monthlyequ eensland.oaph y workshoprg 49. he Edge .Eve Jun nts.e 20 Draft10Shang hai Edg e Launch, by edgequee nsland.org/annalangham Artefacts from the future Caugh t inthe edgact, The Edge: Edge Monthlyequ eenslan d.oby e dge que ensl rgand.org/ste fanbeckman 50. dge.Eve Jun nts. Spe e 20 cial SECTue RET B events10 sd IR Dra Ho ay 5th DS, Lftw B June ($ IVE AT t neRegTheEdg risban 10. Buy THEROOulares seerie doom- tickets a DGE E Free FTOP eve GUE s ofrockt ed , though CINEMnts Eve RILLA ry Tlivemus collect equeensgSatu r spAJoin hursd GARDE ic shiv la ows e Secre nd.org)gram day nig aces arSeed ay mo NIN for 2tlm me tak hts sees limited.e Learn ho savers rning 6 G010. 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Bar d relate ants oWm les p isaste ant sc deo Bo rday 1 P BRns fo Cam d op rovi rrok 6th ISBr leap eded s will eenii) Sun .)Pen camp i June, fr ANErnin Brisban nday beg seg, sh e Pro Ju Evo ne 17th,tech uin Au a user- e thougarin is ns gh spg (Xb ox 3 lution from 6Boo ologie tralia a enerate aces Soc k as s. Thnd f aDet60) cer pmmecan o d e pu ocuss confer re limite Loc ails 200 9 h pan anism bject an rpose w ed on b ence sp dtfdio oatioday, s and se or stori exam ll be to oks an nsored Artefacts from the futuren: Edge sc reensETS ffutu orming f-select re b ook l brea nolo es, i oup unineitotech kup gr ests w n and e g role a future ill ch coned g formati s ongoi ider the k-like nn sd bos obyofSatu Y FA gies s to doose tertain a deliv the Timrday IR .iscu mss a the age ent. Pa ry e The Edge: Edge Monthlyes: Etsy23rd nd pnoten da for t tici-r Ong a th is the g June, fr tiallh Occorg oing. Cr l to b iving n obal ma e thougey cr e hec ue h eateupy:k ca The y and s w craft rketplac spaces lend eQLD Edge is ll hand scene a e for all re limit If yoa u haar at edhostmad roun thin e Edg e, vi ve an egeqskill , a chaning e andQgs h duee s, buce to the ueeIf tsitven nsl fay m r d vint ns andm 51. Imaginary running order 07:00 News Running for 3 hours every morning, as part of the InfoKiosk service, a loop of news from around the world, including SBS, ABC, Queensland Community Television, MSNBC, BBC World etc. 11:00 Carousel The output of the Photography Labs still images on a slow loop. Each image contains a QR code so mobile phones can access more information on the photo, user or workshop/lab. 14:00 OneDotZero: Adventures in Motion Touring show of cutting-edge computer- generated animation and imagery. In association with ACMI.14:30 Look inside The Edges cameras with a rapid-re reveal of whats going on inside the build- ing right now. 17:00 Carousel Covers for contemporary video games in the style of classic book covers. A project from the Graphics lab. 18:00 Red vs. Blue Comedy machinima used as stimulus in the Machinima Lab.Artefacts from the future The Edge: Edge Screens 19:00 Universal Everything Fifteen experimental sound sculptures produced by some of the worlds leading animators and motion graphics gurus. 52. Imaginary running order11:00 Window, South BrisbaneUsing the State Library archives, TheEdge 3D modelling labs have recon-structed the view of South Brisbane 120years ago, situated exactly in place on thefacade of The Edge.12:27 Swimming: 8 points of viewMatthew Ngui (2007)A gure dives into a pool and startsswimming laps, slipping e ortlessly fromone screen to the next in a mesmerisingrhythm. (On loan from QAG)14:05 PoincianaTime-lapse video of the poinciana treesaround the Cultural Centre precinct,lmed throughout the year. Text isoverlaid explaining the trees signicancein local indigenous culture.15:30 Reecting the ExpresswayEdge users of the Digital Video andUrbanism Labs construct a series of lmicresponses to the Riverside Expressway.19:00 ZidaneDouglas Gordon & Philippe Petit (2007)An ambient study of footballer ZinedineZidane, as 28 cameras follow his everyArtefacts from the futuremoves during the course of one match.Music by Mogwai. (Sponsored by FFA)20:30 The Edge: Edge Screens Tracdir. Jacques Tati (1971)As part of a series in response to the Riv-erside Expressway, Tatis delicate comedycan be enjoyed largely without sound. 53. Cameron's transport woesPAGE 27 China's democratic strugglesPAGE 87 The ethics of geneticsPAGE 13 AND 63 Alan Greenspan rememberedDECEMBER 12TH-18TH 2015 www.economist.com PAGE 83-85 On Top of the World Artefacts from the future BBC: Beyond Broadcasting !5.00 54. Cameron's transport woes PAGE 27China's democratic struggl PAGE 87The ethics of genetics PAGE 13 AND 63Alan Greenspan remember DECEMBER 12TH-18TH 2015 www.economist.com PAGE 83-85On Top of the WorArtefacts from the future BBC: Beyond Broadcasting 55. Special report The Renaissance of the BBCThe Economist December 12th 2015 23 Artefacts from the future BBC: Beyond Broadcastinga senior judge that was sharply critical of A Very British Success both its journalism and its system of self-governance. This badly dented the BBCs LONDON self-confidence at a time when it was 56. early as 2006 the BBC started building the its Xinghai Deep View service. The serviceendured a tricky situation in 2011 when it infrastructure to provide audiences with a is proving remarkably popular with just had to remove from its news site trenchant wide range of on demand services for both over a third of all downloads beingcomments from users about Saudi Arabia television and radio content. It carefully programmes more than a year old.following the abduction of a BBC journalist built relations with independents, talent According to Xinghai, the most frequentby fundamentalists. Despite these setbacks, and others most of whom were initially search term on their service is BBC. This the BBCs embrace of public media has highly sceptical of the BBCs desire to make stands as a powerful testament to the revitalised its historically introspective content available for longer than just 7 days success of the BBCs shift to on demand andeditorial culture and helped it to build the after its first transmission. its early recognition that only by working loyalty of a new generation of audiences. ItSimultaneously, the BBC started to make with search and gateway organisations is notable that the hard-to-please 16-25 year available all its content to audiences around would its content reach all potentialold demographic, who tend to be most the world, accessible either via micro audiences.active in public media, are now amongst payments or by what became the hugely The second priority was to engage with the highest approvers of the BBC. popular BBC Global Media Pass. Whilst public media. Many had been surprised by The third priority was to establish a new these actions may seem modest judged the explosive growth in what was then relationship with audiences. Historically from the perspective of todays media called user generated content. The trend the BBC had had, at best, a distant landscape, they were considered radical at had started with the advent of blogging but relationship with the British public. Yes, the time and contrasted with the failure of rapidly grew to encompass the creation ofthey liked its programmes, but it was often both C4 and ITV (once leading television audio content (which, briefly, was known as seen as a distant, monolithic organisation. brands) to engage with the shift to on Podcasting after Apples hugely popular These feelings were most strongly felt in the demand viewing. iPod player) and video content. Not only did North East and Scotland where affection for The turning point came in 2011 when individuals create content but so didthe BBC was wearing thin.However, the BBC announced its aim to make organisations who recognised the value of through clever use of technology, the BBC available all its content to everyone in the being able to communicate with theirstarted to build tailored services. Not only UK forever. This simple proposition was customers and stakeholders directly. They did these offer prompts and advice on the well received by audiences but not, initially also recognised the value of a globalbest of the BBCs audio, video and text by everyone. At first it proved problematic audience. Today, for example, the Royalcontent but they also scoured the rest of the with some of the BBCs suppliers, notably Opera House is t he leading global web for other relevant content. Many sports bodies, some independent producers destination for audio and video content fororganisations struggled in the hyper- and bizarrely - the descendents of the ballet and opera. competitive world of recommended links creator of Desert Island Discs, a once but the BBC stayed ahead largely due to the popular radio programme. However, this huge advantage provided by its customer move rightly bolted the BBCs future relationship database which gave itArtefacts from the future irrevocably to on demand consumption. Today, linear channels account for just overunrivalled insights into the habits, viewsand needs of nearly 40m individuals. half of total viewing but this share continues to Beyond BroadcastingBBC: fall steadily. In parallel with these moves the BBC started, almost by stealth, to shift its programme strategy. It focussed on what it called fewer, bigger, better i.e. Not the Liverpool train crash programmes that could cut through the 57. Special report The Renaissance of the BBCThe Economist DTV or not TVgiven recent industry estimates that thenecessary to pay a who How the internet ate broadcast TV (2004-2014) BBCs total share of viewing has now slippedLicence when all they wa Broadband penetrationAverage connection speed below 15% though its ever-popular radio drama. How long before th (% of homes) (mbps) services continue to account for over 40% ofconsider unbundling its co 10025 all listening.whether the BBC shoul The BBC was slow to recognise the needproviding content only in8020 for a different mix of skills. It was not until the market is weakest. For 2010 that, controversially, the first channel affairs and expensive docum6015 controller with a marketing backgroundAnother idea, recently flo4010 was appointed. However, there was hardly aSmith Institute, is to end ripple amongst BBC staff when, in 2013, Public Media Fee and to205Jane Crib, was appointed Director of MyBBC; subscription.They claim she started her BBC career cutting code.indicates that around 80% 2004 05 06 07 08 09 10 11 1213 14 Whilst these were senior and symbolic willingly subscribe to a B appointments a wider change had beenthe price was unchanged. underway. The BBC had integrated linear BBCs salvation. It woul relationship with the British public. Yes,radio and TV production teams with theirdisquiet about the compuls they liked its programmes, but it was often interactive siblings to create single units tax and it would liberat seen as a distant, monolithic organisation. responsible for all manifestations of a Government scrutiny. Mig These feelings were most strongly felt in the creative idea across all devices. They hadthat these benefits are w North East and Scotland where affection for also infused these teams with a mix ofincome this historic shift w the BBC was wearing thin. However,technologists, marketers and people with These are substantial ch through clever use of technology, the BBC expertise in rights. The BBC changed itsBBC has proved remar started to build tailored services. Not onlyincentive structures rewarding those whoreinvention and, it is curre Artefacts from the future did these offer prompts and advice on the best of the BBCs audio, video and text content but they also scoured the rest of the delivered success and, belatedly, the BBC got serious about addressing under-performing staff. All these changes underpinned the of great strength. Not on relationship with almost e the country but it has web for other relevant content.BBC: Beyond Broadcasting Manycreative renewal which has been the central distinctive niche in a organisations struggled in the hyper- element of the organisations overall dominated by commerci competitive world of recommended linkssuccess.output often lacks originali but the BBC stayed ahead largely due to the The BBC has executed a huge advantage provided by its customer A Glorious Future?recognised that in order to 58. None of these changes would have been seriously under-estimated the difficulty of capable of making this leap.There are possible without significant investment in persuading sceptical viewers (who tend to rumours that the BBC is now considering re- technology. Much of the credit belongs tobe old and poor) of the benefits of digital branding itself the British Public Media Ben Taylor who joined the BBC from Tesco television. Many inside the organisation Corporation or BPMC. Some feel it is mad to in 2008 as Chief Systems Officer. Today thegrumble at how the organisation was even think of discarding a brand with almost BBC is regarded as a world leader in strong-armed into taking responsibility for 100 years of heritage. Others believe this will personalised customer management. They leading analogue switch off by the be the final successful step on a remarkable have cashed in on this reputation by Government as part of the 2013 funding journey that has transformed this enduring recently floating BBC Relate (a 500 strong settlement.institution. company that advises organisations onThat funding settlement is another source customer management) though the BBCof pressure. The BBC had enjoyed many Economist personal dossier itself was careful to retain full ownership of years of annual g rowt h of incomeGrace Edwards the intellectual property and metadata oncomfortably above the RPI (driven by theThis paper edition of The Economist has been printed for you, which their own system is based. steady rise in the number of single homes Grace Edwards, based on your personal profile and readingand a generous hike in the Television behaviour for the last 7 years. Your online dossier can be found at Shifting the Centre of Gravity Licence Fee in 2007). Today, however, the www.economist.com/graceedwards These changes succeeded only because the BBC faces income that is likely to remain BBC began a ruthless internal programme flat. This settlement was imposed by a Dossier services of culture change. An early symbolic move Government that had finally caught upVisit your dossier and find the following related content. (Contentwill be downloaded automatically to your devices of choice, if you was the replacement of audience share as a with the profitability of the BBCs overseasprefer. Edit your preferences at economist.com.) key performance metric with value a commercial on demand services.Yet Exclusive interview with Mark Thompson (vid/audio/text) measure of audience appreciation. At first inflation in the AV industry is running at Ben Taylor in conversation with Jeff Bezos and Rodrigo BBC staff, instinctively sceptical of anything nearly 10% per-annum, fuelled, amongst Hernandez (audio/text) that could be measured, scorned this new other things, by the relentless competitionGoogle Radio under attack (audio/text) approach. But senior managers persevered. for talent and rights.Australia's PacifiCorp swallows NewKorea media market Staff knew they were serious when theyThe BBCs very success may be the catalyst(vid/audio/text) banned the overnights the reports of its own downfall. Many have noticed theArticles and media relating to keywords BBC, media, on circulated each morning giving the popularity of the BBCs on demand services,demand, public services, Britain (and related terms) previous evenings share performance. This the whole philosophy of which is to give from The Economist archive and the best of the Web, via The Economist Filter shift from share to value seems prescient audiences choice. Some ask why it is given recent industry estimates that the necessary to pay a whole Public Media BBCs total share of viewing has now slipped Licence when all they want is, say, period below 15% though its ever-popular radio drama. How long before the BBC is forced Artefacts from the future services continue to account for over 40% of to consider unbundling its content? Others all listening. ask whether the BBC should be limited toThe BBC was slow to recognise the need providing content only in those areas where for a different mix of skills.Broadcasting market is weakest. For example, currentBBC: Beyond It was not until the 2010 that, controversially, the first channel affairs and expensive documentaries. controller with a marketing background was appointed. However, there was hardly a Another idea, recently floated by the Adam ripple amongst BBC staff when, in 2013, Smith Institute, is to end the compulsory Treasures from the BBC archive, available to all: Kenneth Clark on Picasso (1960); The Goodies (1975); Bleak House (2005); London Olympics (2012) Jane Crib, was appointed Director of MyBBC; Public Media Fee and to replace it with 59. Artefacts from the future High Speed Rail in Australia (City of Sound) 60. Artefacts from the future Personal Well-Tempered Environment (City of Sound) 61. Artefacts from the future Personal Well-Tempered Environment (City of Sound) 62. Artefacts from the future Personal Well-Tempered Environment (City of Sound) 63. 15 years in ... where next? Redesigning your surroundings 64. Information-rich spaces Urban Informatics, Urban Information Architecture, Urban Interaction Design 65. Computer city Dennis Crompton (1964) 66. Sensing movement Cabspotting, Stamen 67. Sensing the city Real-time Rome (MIT) 68. Sensing the city SFPark (San Francisco) 69. Sensing movement Velib visualisation (MIT) 70. Sensing movement UTS/Arup research 71. Information-rich spaces State Library of Queensland 72. Information-rich spaces State Library of Queensland 73. Information-rich spaces State Library of Queensland 74. Information-rich spaces Making knowledge work visible 75. Visible output The City, Lewis Mumford (1939) 76. Placemaking, identity All In A Day, BBC (1973) 77. Public wi- x public space State Library of Queensland 78. Pervasive 79. Adaptation 80. Invisible, visible 81. South Africa USAChinaSwitzerlandNew Zealand Chile NepalIndonesPhilippines ermany UK France Brazil Mali Taiwan New CaledoniaJapanMalaysia ColumbiaIndiaSouth KoreaCanadaInvisible, visible 82. Infozone Nouns currently being browsed in this spaceActivity Nouns Places Liu TopicsGomezCampbell Hu Smith David ObamaKylie PeterDavid Rudd Turnbull Bush Kevin StephanieMalcolmBrettMem Jintao Invisible, visible 83. Invisible, visible 84. TodayActivity Nouns History ActivityNouns Nouns currently being browsed in this space Queensland State ArchivesPlaces Places Liu Topics HuTopicsGomezCampbell Hu Smith Arrived: Gympie, 1864 David Obama From: ShanghaiKylie PeterDavid Rudd Occupation: JoinerTurnbull Bush Kevin StephanieMalcolmBrett Mem JintaoInvisible, visible 85. Invisible 86. Invisible, visible 87. Urban information design Street as Platform, UTS 88. Urban information design Street as Platform, UTS 89. Urban information design Street as Platform, UTS 90. Urban informatics Urban Sensing, Sydney Uni 91. Urban informatics Urban Sensing, Sydney Uni 92. Responsive spaces Major urban development project 93. Poles light in sequence to indicate incoming ferry Responsive spaces InformaticsJob:BarangarooStatus: Concept sketchesDate: 8 February 2009 Major urban development project 94. CURRENT CHARGE 67 67CURRENT CHARGE% % Will provide light fromWill provide light from04.34AM DUSK untilDUSK until 04.34AMbarangaroo.com 2405 WATER STORED IN 2404 BARANGAROO TANK 24032405 2403 WATER STORED IN 2402kl2404 BARANGAROO to ush 1423 toiletsEnough TANK2403 2401Tank is 43% full2403 2402kl 24002399 Enough to ushbarangaroo.com 1423 toilets2401 Tank is 43% full Informatics Job:BarangarooStatus: Concept sketches Date: 8 February 20092400 Invisible, visible2399 Major urban development project 95. Invisible, visible Major urban development project 96. Invisible, visible Major urban development project 97. Responsive spaces Major urban development project 98. Responsive spaces 99. Responsive spaces 100. Responsive spaces 101. Responsive spaces 102. Responsive spaces Federation Square, Melbourne 103. Responsive spaces Seoul Galleria West (UN Studio/Arup) 104. Responsive spaces UTS Broadway competition entry (Super Colossal/Arup) 105. Responsive spaces UTS Broadway competition entry (Super Colossal/Arup) 106. Responsive spaces Worlds Largest Timepiece, Gramazio+Kohler/Arup 107. Responsive spaces Masdar 108. Responsive spaces Masdar 109. Responsive spaces Masdar 110. Civic-scale smart meter 2012 Olympic monument 111. Responsive spaces London 2012 Monument 112. Responsive spaces London 2012 Monument 113. Responsive spaces London 2012 Monument 114. Responsive spaces London 2012 Monument 115. Responsive spaces London 2012 Monument 116. Responsive spaces London 2012 Monument 117. Responsive spaces London 2012 Monument 118. Responsive spaces London 2012 Monument 119. Responsive spaces London 2012 Monument 120. Responsive spaces London 2012 Monument 121. Responsive spaces London 2012 Monument 122. Responsive spaces London 2012 Monument 123. Responsive spaces London 2012 Monument 124. Responsive spaces London 2012 Monument 125. Responsive spaces London 2012 Monument 126. Responsive spaces London 2012 Monument 127. Responsive spaces London 2012 Monument 128. Responsive spaces London 2012 Monument 129. GMJMUFARUPATMOSMARGO MILLER SCHLAICH BERGERMANN UND PARTNERAGENCE TER CHRIS BANGLErnnn ser ser n CATERINA GINZBURG ll gio use ern auau serus WILLIAM J MITCHELL Hi tti bro erha mos CARLORATTIASSOCIATIm dn ernha erh i erh rhau SENSEABLE CITY LABnDa Ra tmos lnta ie A till STUDIO FM MILANO os ll ser auser ied tted Sa e N 009 an H tm MARCO SANTAMBROGIO ed i Ni ede 09 rloil i au erhNi att ti e N Ra tti ide Ni ern ANTONI MUNTADAS 20 9 Ca 009 A an Hrn rco nni d ne 2 09 D 009 A an H s erhied onesde rlo R Rat nni d arlo lo Ra Ratt nni i de l us u ly 00 2 9D o Rs atti u se n a aM v Ju 20D mo UMBERTO ECO 2 9 GIULIANO DA EMPOLI Niedde N J os nni Ca rlo va 9 C ar lo ova nn Hil atti de tti erha i5 J ly 2 July 00 tm ti rhaser 09 io 30 une June 200 9 Atll dem ni doc o atti 9 At iova 009 9 Ca 9 Gio 200 09 C Car 9 Gi iova an rlo R ill mon Nied dett 5J u 3 ly 2 09 A arlo o Rat attti velli iede au e 20 9 GJ 29eill Hi ni no an a en 0G 2 0 e0 9 0G D a Hi nu0 09 C arl o R Bro e N erh Jun e 20030un e 200 n Hosan iovan s oli Giov ier M arac rlo R e 20 009 une e 20 e 200 Jun ne 2e 200 e 20 009 2009 9 C Dan ise S ni de Simo ill ti 3 J ly 2 20 9 C arl nai d tied J ac29 Jun atti 09 D tm 009 D 9 G tmo er Ni 009 Did as S 9 Ca Jun ne 2 17 J Jun Jun16 6 Ju un Jun e 2 ne 200 09 Alv van ise n H Ratu lyC ere ann tt Ni 30 Jun1 16 J 15 Jun Ju ne 20 09 Gio lv Da rlo ill ti 3 J Ju0 20 9aosde 30 29 rlo R e 20 09 A ne 2 200 09 A alt ne 2 2009 Tom 200 19 19 Ju 17 17 n3 July y 200 09 S Giov rlo R 9 Atmtmos anni an 20 u ne 0 9 W Ju e9 ne1513 3 Ju une e 20 09 09 A 09 Ca n H Rat ser 3 Jul ly 20 009 Ca 200 9 A iov 9 C29 Ju une 26 J 6 Ju ne 2 200 24 Jun 200 1 Ju 1 3 J un00 0 9a o 1 3 J ne 2 ne 2 ne 2 200 09 D Carl Hill attiau3 Ju y 2 09 ly 200 9G2 00J 2 6Ju ne 4 ne2 u21Ju Ju 11 Ju une e 20 09 Dan rlo R ill ti erh sern3 Jul y 20 Ju ly 200ne292 6 Ju edau J 13 12J0Ni erh3 Jul 1 Ju lyJu 2 24 11 1 Jun ne 2 2009 9 Ca an H o Rat i de 3 1 Ju 29 1 1 Ju ne 200 9 D arl nnied i 11 Ju ne 00 9 C ova ill de N dett 11 Ju ne 2 200 9 Gi n H nni on 11 Ju ne 00 Da iova Sim ill 11 1 Ju ne 2 009 9 G vise n H illtti1 Ju e 2 00 Al Da n H ill onde etti 1 1 Jun e 2 09 09 Da H im nd etti n11 Jun e 20 ne 20 009 Dan ise S Simo ond ser11 Jun Ju e 2 009 Alv ise Sim au n 211 10 Ju e 009 Alv ise illerh ed10 Jun e 2 009 Alv an H Ratti e Ni10 Jun ne 2 009 9 D rlo ni d 10 Ju ne 2 200 9 Ca ovan lltti 10 Ju une 200 Gi Hi llde 10 9 J ne 009 Dan Hi imonu 2n S9 J une 2009 9 Da vise ill i 9 J une 200 9 Al an H Ratt ti 9 J June e 20009 D arlo Rat ti ie9 Jun 20 9 C arlo Rat de N8 June 200 9 C arlo nni e N 8 une 200 9 C iova nni d 8 J une 200 9 G ova att8 J une 200 9 Gi oRJ ne 008 u C arl anni 209 Giov Ra8 J une20 o 8J u ne 2009 Carl i 5 J ne 009 an Hu D 5 J ne 2 009 arlo u 5 J ne 2 009 C an Hu D5 J ne 2 009 u 2r 5 J uneCa 5J09 e 20un9C 4J00e 2 009 CunC 2 J une 2 0092 J une 22J ARUPTOMAS SARACENOResponsive spacesThe Cloud 130. MARGO MILLER SCHLAICH BERGERMANN UND PARTNERCHRIS BANGLEnser CARLORATTIASSOCIATICATERINA GINZBURGsern ernau os ern uus sernnus rha rha u tm ill STUDIO FM MILANO rn ser e rha de ti de erha e d A Hos llus e au ed iie tNian Atm MARCO SANTAMBROGIO i haerh sNi Ratt tti i de Nlo Ra atti tti i de e Nieser n D 09 an H UMBERTO ECOde ried one de rloR a nn ar o R Ra nn i d li rhau 0 DsNieeN Jos nni alo vaC arl lo va nn il ttiett e 2 009 AtmoGIULIANO DA EMPOLI l i den i d doc o i 9 Atm iova 09 C 9 Car Gio 2009 09 C Car Gio iova an H lo Ra illnd iede ettio N 2 ne 2009Hi ll lHi n no an a enatt 0 G 20 09 e0 9 09 G D ar Him ndean os 9 D an iovan sioli Giov ier M arac rlo R e 20 009 une e 20 e 200 Jun ne 2e 200 e 20 009 2009 9 C Dan ise S ni de Simo ill ti c 9 un atti 09 D Atm 00 9 G tmo er N 00 9 Did as S 9 Ca Jun une 2 17 J Jun Jun 16 6 Ju un Jun e 2 ne 200 09 Alv van ise n H RatR 20 9 2 00 9 A alt e 2 00m 200 19 9 J17 171 16 J 15 Jun Ju ne 20 09 Gio lv Da rlo ill ti rlo ne 200 June ne 2 00 9 W Jun e 2 9 To ne11513 3 Ju une e 20 09 09 A 09 Ca n H Rat ern u eu ne 2 00 24 Jun 200 Ju 1 3 J un 0 20 20 09 Da rlo ill ti us 9 J Jun26 6 J u2 6 J ne 2211 3 J ne 2 ne ne 20 09 Ca H at rhan9 24 une 1 Ju 2 Ju 11 Ju une e 20 09 Dan rlo R ill ti deser2 2 6 Ju J1 3 1J0ieau2 2411 1 Jun ne 2 2009 9 Ca an H o Rat i de Nerh1 1J u ne 00 D arl nnied ti 1 Ju ne 2 009 9 C ova ill de N det 11 Ju ne 2 200 9 Gi n H nni on 11 Ju ne 00 Da iova Sim ill 11 1 Ju ne 2 009 9 G vise n H illtti 1 Ju e2 00 Al Da n H ll onde etti11 Jun ne 2 009 009 Da n Hi Sim ond etti11 Ju e 2 ne 2 009 Da ise Sim ondser 1 un Ju e 2 09 lv se im1 Jau11 10 Jun e 20 009 AAlvi ise S ill tierh 10 Jun e 2 009 Alv an H Rat e N ied 10 Jun ne 2 009 9 D rlo ni d10 Ju ne 2 200 9 Ca ovan ll tti10 Ju une 200 Gi Hi ll de10 9 J ne 009 Dan Hi imon u 2 nS 9 J une 2009 9 Da vise ill i9 J une 200 9 Al an H Ratt ti9 J June e 20009 D arlo Rat ti 9 Jun 20 9 C arlo Rat de N8 June 200 9 C arlo nni e N 8 une 200 9 C iova nni d 8 J une 200 9 G ova8 J une 200 9 GiRarlo nn8 J une 200Ca a8 J une 0 09 Giov R 8J e2 9loun 200 Car HJ e 5n 09n 5Ju e 20 9 Da rloun 00a 5 J ne 2 009 C an u 2 9D5 J ne 00uResponsive spaces 2 5 J une C5J 09 20 ne94 Ju 00 e 2 009un2 J une 2 009 The Cloud 2 J une 22J ARUP 131. Responsive spaces Jtksaari, Helsinki 132. on-siteresidential energy use reductionenergy efcient lighting 10%high performance ventilation heat recovery 6%low energy fans 4% building materials high performance building fabric (high levelsthe embodied carbon in materials and structureof insulation & good air-tightness) 6%from construction is reduced 45% from a typicalbuilding by using lightweight faced, punched windows, cement replacement timber in residences. Selectingwater efcient ttings result inlow water demand 2% L Wlocal, reused and/or recycled content furniture andnishings for the t out contributes further to carbonreduction during the building lifecycleofces energy use reductionhigh performance ventilationheat recovery 6%live/work lifestyleall residences in c_life will be occupied byenergy efcient lighting 10% residents who also work on Jtksaari, thereby reducing transport emissionslow energy fans 4%water efcient ttings resultin low water demand 2% atriumsutilising excess heat from buildingheat regulated by vents energy efcient ofce equipmenthighly efcient underoor heating replacing ofce equipment with more energy efcient versionsover time contributes to reducing building energy use food growing pocket winter gardens for growing fruits andvegetables provide 10% of the typical vegetable intakeand contribute to the reduction in emissions from foodof 35% over baseline. Associated water demand isreduced 60% if fed by harvested rain water. building design efciencycustomermeternarrow building the narrow oorplates enable natural ventilation,enhance daylight and are key for future exibility and smart meters and controlsreal time display of energy use can inuenceinterchange ability of building uses. They allows usersbehavioural dimensions of energy use, while smartto have a connection with outdoors, enhancing the controls can improve demand side management. Bothbiophilia potential, which improves people's wellbeing approaches contribute to building energy use reduction Responsive spacesJtksaari, Helsinki exibility and interchange-ability living laboratory the routing strategy for services and use of common heating and demonstration and pilot testing of innovativecooling principles provide exibility for future interchangabilitytechnologies at Sitra helps spur a marketplace for of uses, reducing the need for retrotting in the futurepromising technologies to reduce carbon emissions 133. Responsive spaces Jtksaari, Helsinki 134. Some implications 135. ModelAnalysisSensors Feedback Smart meters Feedback+ sensorsActivityResourceuse TransitAnalysissystems NetworkSensors Alerts Visualisationlogs Wi Transitactivity choice Urban activity changes in response 136. ? Design Occupied (Predictivedesign tools) BehaviouraldataDesign OccupiedNext design (Predictive(Actual,(Predictive,design tools) real-time sensors) informed by use)Informed urban design process 137. Relationship with urban form Social life of small urban spaces (William H. Whyte, 1980) 138. Cognitive load 139. Sanctuary 140. Open feedback 141. Privacy 142. Multidisciplinary design 143. General knowledge T T-shaped people Speciality 144. Soft infrastructure Disciplines Interaction design Software design Information architecture Service design Urban design Urban informatics Business models Legal and political context Belief systems Social and cultural fabric 145. Software engineerInteraction designer/ Architect/urban designergraphic designer Comms infrastructure/ Psychologist/sociologistelectrical engineerLightingEconomist/entrepreneur New team? Faades 146. User-centred design User-oriented not operator-oriented 147. User-centred design Persona/scenario work 148. DEMOGRAPHICSNAMEZIHADAGE17GENDERMALEFAMILY SIZE4 (2 BROTHERS, 1 SISTER)FAMILY LIFECYCLE STAGE PARENTS IN THEIR MID-30sHOUSING TYPE RENTINGPARENT/GUARDIAN DETAILSMUM: AT HOME, DAD: MANUAL LABOUR, REGULAR EMPLOYMENTEDUCATIONAL STATUS/LEVELTAFEADDRESS MOOROOKAETHNICITY SUDANESERELIGIONCHRISTIAN (CATHOLIC)NATIONALITY AUSTRALIANACCESSIBILITYNOT DISABLED User-centred design Persona/scenario work 149. Per Engine sona erin ga nd: PhIT B uild De moDR ing StrAggraeseategicC eNa : 24phi arcons ultam Ge e: Jucsherncy ndeFam r: M n(ElHo ily si ale ectu Ad sing e: Th z rica Eth dre ss:typr e: S ee (iml EnnicUity: ltimo hared medigin Psy Ch / ine Pyrm renta te fama eer cho se ontlily)UT ing SocSoc ialgrogra phStu SRela) Inte ial ne up: H icsSp denttio PagtInte rests work angs es nshe/hoo hou nds l tatusip 25 o: gad rnet abb role: L ut wi Loy rs pe ng pe Full-t getc ie othalty r da r im s) tivity s: non ner other U: Li y, 7 iods/ e: In e Lik kesdall ter net TS PhDelyUT ays p the t S- e i , InstasWi th con bec r wee me ons w ellow textnt Ha f aus kcam Me eo ssaork res of f fe pus gin g( sta ear tion che usellow- av has in l rs:res ear era ge late abo che 12 stratrs Sceory env nar iron meio:nt PhD08 :00 Rese arc LABher(El Wa ectkesurica p in lab l Engin eer Wo ingbre ndersCo m me )ntche akfas wher Junt elea avoidap caf (kitch to gov enc ing U s issu ) our TS! eoene f jusEat tte orexat en aged Sma f coma trtmmp ble t o sle . Still, uting des ing/cor User-centred designkhec kin gema il ama potKitchey a netteppr le w hatto ential eciate resea for isc uss eped . wo e d if ne in th uld y nev e lasw bres de ed) be (a b? Or arche ctuaer arith oes t s rea yllts tho ome cross such rchersMITheRo spac be llyPersona/scenario work F Ap ugh exte ovefacpos nt. C r po ilitie a a in, st bot ics e Lab respsea arensibsly n heap t. For , and d/orn hensotc c it s 09 t fac rcher ly has on- af w es Ju prov tuden :00up isiteoul nidets? in s this lities? (in Ele work?d d outsof t a go All how bot is em Or isc. E stat osoe h oLAer hpail- the ng.) h ion inven e lab d B facsoc hys che re aav lab mo Fin i litysou ial me ical w cking mor e a w . Wou re, nd di it ( ec orkld 150. 15 years in ... where next? Redesigning your surroundings 151. User-centred strategy Tcard, NSW 152. User-centred strategy Tcard, NSW 153. SYDNEY SYDNEY METRO METRO SYDNEYRAILCORPBUSES FERRIESLIGHT MONOMETRORAILRAIL TCARD? User-centred strategy Tcard 154. SYDNEY SYDNEY METRO METRO SYDNEYRAILCORPBUSES FERRIESLIGHT MONOMETRORAILRAILTCARD User-centred strategy Tcard 155. SYDNEY SYDNEYMETROMETRO SYDNEY RAILCORPBUSES FERRIES LIGHTMONOMETRO RAIL RAILTRANSPORT FOR SYDNEY TCARD User-centred strategy Tcard 156. User-centred strategy Translink > Go Card, Queensland 157. User-centred strategy TfL > Oyster, London 158. QLDTRANSPORTDRIVERSLICENCEWALLET User-centred strategy Mobility in Brisbane 159. QLDBCCTRANSPORTDRIVERSBIKE-LICENCE SHARING CARD FATWALLET User-centred strategy Mobility in Brisbane 160. QLDBCCTRANSLINKTRANSPORTDRIVERSBIKE- GO CARDLICENCE SHARING CARDVERY FATWALLET User-centred strategy Mobility in Brisbane 161. QLD MOBILITYBIKE-DRIVERSGO CARDSHARINGLICENCE CARDMOBILITY CARDSLIM WALLETUser-centred strategy Mobility in Brisbane 162. The internet changes things 163. 1 in 4 music sales in the USA is via iTunes The internet changes things 164. The internet changes places 165. IT is too important for the IT department The internet changes things 166. Soft infrastructure Disciplines Interaction design Software design Information architecture Service design Urban design Urban informatics Business models Legal and political context Belief systems Social and cultural fabric 167. Soft infrastructure Characteristics Interaction design Responsive Software design Expectations Real-time Information architecture Open Interactive Service design Pervasive Standards Urban design Physical x digital Interoperable Machine-readable Urban informatics Distributed Multi-platform Interdependent ecosystems Business models Top-down x bottom-up Emergent Legal and political context Data-rich Content separated from presentation Layered Belief systems Iterative development Social and cultural fabric User-centred Multidisciplinary Participatory + malleable Adaptive + hackable 168. How do people expect systems Soft infrastructure Characteristics Interaction design Expectations to behave? Responsive Software design Real-time Information architecture Open Interactive Service design Pervasive Standards Urban design Physical x digital Interoperable Machine-readable Urban informatics Distributed Multi-platform Interdependent ecosystems Business models Top-down x bottom-up Emergent Legal and political context Data-rich Content separated from presentation Layered Belief systems Iterative development Social and cultural fabric User-centred Multidisciplinary Participatory + malleable Adaptive + hackable 169. How does information work Soft infrastructure Characteristics Interaction design Expectations as a material? Responsive Software design Real-time Information architecture Open Interactive Service design Pervasive Standards Urban design Physical x digital Interoperable Machine-readable Urban informatics Distributed Multi-platform Interdependent ecosystems Business models Top-down x bottom-up Emergent Legal and political context Data-rich Content separated from presentation Layered Belief systems Iterative development Social and cultural fabric User-centred Multidisciplinary Participatory + malleable Adaptive + hackable 170. What is an architecture Soft infrastructure Characteristics Interaction design Expectations oriented around Responsive Software design Real-time Information architecture Open Interactivespatial intelligence Service design Pervasive Urban design Physical x digital Interoperable Machine-readable Urban informaticsrather than Distributed Multi-platform Interdependent ecosystems Business models Top-down x bottom-up Emergent Legal and political context Data-rich Content separated from presentation Layeredtechnologies of Belief systems Iterative development Social and cultural fabric User-centred Multidisciplinary shelter? Participatory + malleable Adaptive + hackable 171. What new histories does this Soft infrastructure culture Characteristics Interaction design Expectations enable? Responsive Software design Real-time Information architecture Open Interactive Service design Pervasive Standards Urban design Physical x digital Interoperable Machine-readable Urban informatics Distributed Multi-platform Interdependent ecosystems Business models Top-down x bottom-up Emergent Legal and political context Data-rich Content separated from presentation Layered Belief systems Iterative development Social and cultural fabric User-centred Multidisciplinary Participatory + malleable Adaptive + hackable 172. 15 years in ... where next? Redesigning your surroundings 173. A French philosopher Je suis Jacques Attali 174. Je suis Jacques Attali A Brief History of the Future (2008) 175. The history of the world A Brief History of the Future (2008) 176. Its about oceans 177. Mediterranean 0 AD 178. North Sea 1300 AD 179. Atlantic 1900 AD 180. Pacic 2000 AD 181. Nordic region Same population base as Australia 182. Saab Volvo Ericsson Nokia Bang & Olufsen Iitalla Marimekko Fritz Hansen Artek Ikea Lego Electrolux Tandberg Linux Nordic region Opera Spotify Dopplr 183. Saab Volvo Ericsson Nokia Bang & Olufsen Iitalla Marimekko Fritz Hansen Artek Ikea Lego Electrolux Tandberg Linux Nordic region Opera Culture that values design, innovation, craft Spotify Handy strategic locationDopplr 184. Australia 185. Australia 186. GMJMUFARUPATMOSMARGO MILLER SCHLAICH BERGERMANN UND PARTNERAGENCE TER CHRIS BANGLErnnn ser ser n CATERINA GINZBURG ll gio use ern auau serus WILLIAM J MITCHELL Hi tti bro erha mos CARLORATTIASSOCIATIm dn ernha erh i erh rhau SENSEABLE CITY LABnDa Ra tmos lnta ie A till STUDIO FM MILANO os ll ser auser ied tted Sa e N 009 an H tm MARCO SANTAMBROGIO ed i Ni ede 09 rloil i au erhNi att ti e N Ra tti ide Ni ern ANTONI MUNTADAS 20 9 Ca 009 A an Hrn rco nni d ne 2 09 D 009 A an H s erhied onesde rlo R Rat nni d arlo lo Ra Ratt nni i de l us u ly 00 2 9D o Rs atti u se n a aM v Ju 20D mo UMBERTO ECO 2 9 GIULIANO DA EMPOLI Niedde N J os nni Ca rlo va 9 C ar lo ova nn Hil atti de tti erha i5 J ly 2 July 00 tm ti rhaser 09 io 30 une June 200 9 Atll dem ni doc o atti 9 At iova 009 9 Ca 9 Gio 200 09 C Car 9 Gi iova an rlo R ill mon Nied dett 5J u 3 ly 2 09 A arlo o Rat attti velli iede au e 20 9 GJ 29eill Hi ni no an a en 0G 2 0 e0 9 0G D a Hi nu0 09 C arl o R Bro e N erh Jun e 20030un e 200 n Hosan iovan s oli Giov ier M arac rlo R e 20 009 une e 20 e 200 Jun ne 2e 200 e 20 009 2009 9 C Dan ise S ni de Simo ill ti 3 J ly 2 20 9 C arl nai d tied J ac29 Jun atti 09 D tm 009 D 9 G tmo er Ni 009 Did as S 9 Ca Jun ne 2 17 J Jun Jun16 6 Ju un Jun e 2 ne 200 09 Alv van ise n H Ratu lyC ere ann tt Ni 30 Jun1 16 J 15 Jun Ju ne 20 09 Gio lv Da rlo ill ti 3 J Ju0 20 9aosde 30 29 rlo R e 20 09 A ne 2 200 09 A alt ne 2 2009 Tom 200 19 19 Ju 17 17 n3 July y 200 09 S Giov rlo R 9 Atmtmos anni an 20 u ne 0 9 W Ju e9 ne1513 3 Ju une e 20 09 09 A 09 Ca n H Rat ser 3 Jul ly 20 009 Ca 200 9 A iov 9 C29 Ju une 26 J 6 Ju ne 2 200 24 Jun 200 1 Ju 1 3 J un00 0 9a o 1 3 J ne 2 ne 2 ne 2 200 09 D Carl Hill attiau3 Ju y 2 09 ly 200 9G2 00J 2 6Ju ne 4 ne2 u21Ju Ju 11 Ju une e 20 09 Dan rlo R ill ti erh sern3 Jul y 20 Ju ly 200ne292 6 Ju edau J 13 12J0Ni erh3 Jul 1 Ju lyJu 2 24 11 1 Jun ne 2 2009 9 Ca an H o Rat i de 3 1 Ju 29 1 1 Ju ne 200 9 D arl nnied i 11 Ju ne 00 9 C ova ill de N dett 11 Ju ne 2 200 9 Gi n H nni on 11 Ju ne 00 Da iova Sim ill 11 1 Ju ne 2 009 9 G vise n H illtti1 Ju e 2 00 Al Da n H ill onde etti 1 1 Jun e 2 09 09 Da H im nd etti n11 Jun e 20 ne 20 009 Dan ise S Simo ond ser11 Jun Ju e 2 009 Alv ise Sim au n 211 10 Ju e 009 Alv ise illerh ed10 Jun e 2 009 Alv an H Ratti e Ni10 Jun ne 2 009 9 D rlo ni d 10 Ju ne 2 200 9 Ca ovan lltti 10 Ju une 200 Gi Hi llde 10 9 J ne 009 Dan Hi imonu 2n S9 J une 2009 9 Da vise ill i 9 J une 200 9 Al an H Ratt ti 9 J June e 20009 D arlo Rat ti ie9 Jun 20 9 C arlo Rat de N8 June 200 9 C arlo nni e N 8 une 200 9 C iova nni d 8 J une 200 9 G ova att8 J une 200 9 Gi oRJ ne 008 u C arl anni 209 Giov Ra8 J une20 o 8J u ne 2009 Carl i 5 J ne 009 an Hu D 5 J ne 2 009 arlo u 5 J ne 2 009 C an Hu D5 J ne 2 009 u 2r 5 J uneCa 5J09 e 20un9C 4J00e 2 009 CunC 2 J une 2 0092 J une 22J ARUPTOMAS SARACENONew geography2009 AD 187. Redesign your surroundings 188. Redesign the culture Redesign the oceans Redesign your surroundings 189. 15 years in ... where next? Redesigning your surroundings 190. Soft urban infrastructure 191. Thank you