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No Fear Implementation
Presented By: Mario Sanvitale
1st
Milestone Limited
21 September 2011
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Safe Harbor Statement
The following presentation represents the opinion of
Milestone and the Presenter.
It is intended for information
purposes only.
It is not a commitment on behalf of Oracle and cannot
be incorporated into any contract directly with Oracle.
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Background
Oracle Primavera is the market leading application for Project Planning and
Scheduling in the many industries.
The vast majority of participants in these organisations would like to use
Primavera to manage projects both for themselves and on behalf of theirclients.
Key to successful implementation is early, visible, meaningful output to
allow quick gains to be achieved.
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Why Milestone?
Milestone has been implementing Primavera solutions for over 16 years
During this time we have been successful in all business sizes, from very small to
the largest.
We have used various Implementation Methodologies to maximise the benefit and
minimise the risk .
Typically, these follow a standard process and format . . . .
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Implementation Methodologies
Initiatio
nand
PlanningInit
iationand
Planning
Executio
nand
Control
Executio
nand
Control
CloseOu
t
CloseOu
t
Kick
off
Proj
ectCha
rter
Rea
dinessA
ssessm
ent
Docume
nt(RAD)
Readin
ess
Assess
ment
Design
Prototy
pe&
Test
11
Pilot
Rollou
t
Assess
ment
Kickoff
Kickoff
Prove
Prove--
outoutGoL
iveGoL
iveMai
ntain
Mainta
in
Inst
allation
Cor
eTeam
Training
Des
ignDocu
ment
Prot
otypeD
atabase
Fun
ctionalT
esting
Loa
dTesting
Pilo
tTeam
Training
andMe
ntoring
with
lived
ata
Productio
nServer
Configu
ration
Wor
kstationCo
nfigurat
ion
Roll
-outTraining&
Mentor
ing
Les
sonsLea
rned
Fina
lAssess
ment
Report
Servic
ePack
age
ClientD
elivera
bles
22
33
44
55
66
Initiatio
nand
PlanningInit
iationand
PlanningInit
iationand
PlanningInit
iationand
Planning
Executio
nand
Control
Executio
nand
Control
Executio
nand
Control
Executio
nand
Control
CloseOu
t
CloseOu
t
CloseOu
t
CloseOu
t
Kick
off
Proj
ectCha
rter
Rea
dinessA
ssessm
ent
Docume
nt(RAD)
Readin
ess
Assess
ment
Design
Prototy
pe&
Test
11
Pilot
Rollou
t
Assess
ment
Kickoff
Kickoff
Prove
Prove--
outoutGoL
iveGoL
iveMai
ntain
Mainta
in
Kickoff
Kickoff
Prove
Prove--
outoutGoL
iveGoL
iveMai
ntain
Mainta
in
Inst
allation
Cor
eTeam
Training
Des
ignDocu
ment
Prot
otypeD
atabase
Fun
ctionalT
esting
Loa
dTesting
Pilo
tTeam
Training
andMe
ntoring
with
lived
ata
Productio
nServer
Configu
ration
Wor
kstationCo
nfigurat
ion
Roll
-outTraining&
Mentor
ing
Les
sonsLea
rned
Fina
lAssess
ment
Report
Servic
ePack
age
ClientD
elivera
bles
22
33
44
55
66
1.ReadinessAssessment
1.Readiness
1.ReadinessAssessment
Assessment
2.Design
2.Design2.Design
3.PrototypeandTest
3.Prototypeand
3.PrototypeandTestTest
4.Pilot
4.Pilot4.Pilot
5.Rollout
5.Rollout5.Rollout
6.Assessment
6.Assessment
6.Assessment
Step
Initiation/Planning
Initiation/Planning
Execution/Control
Execution/Control
Closeout
Closeout
1. ReadinessAssessment
1. Readiness1. ReadinessAssessmentAssessment
2. Design
2. Design2. Design
3. Prototype andTest
3. Prototype and3. Prototype andTestTest
4. Pilot
4. Pilot4. Pilot
5. Rollout
5. Rollout5. Rollout
6. Assessment
6. Assessment6. Assessment
Kickoff, Project Charter,Readiness Assessment
Document (RAD)
Step Major Components
Kickoff Prove-out Go Live Maintain
Installation, Core
Team Training,Design Document
Prototype Database,
Functional Testing,Load Testing
Pilot Team Training
and Mentoring with
Livedata
Production Server Configuration,Workstation Configuration, Roll-out Training & Mentoring
Lessons Learned,
Production Surveillanceand Support
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Implementation Methodologies
Lets look at a typical process in more detail:
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Implementation Methodologies
Initiation andPlanning
Initiation andPlanning
Execution andControl
Execution andControl
Close OutClose Out
Kickoff
Project Charter
Readiness AssessmentDocument (RAD)
ReadinessAssessment
Design
Prototype &Test
11
Pilot
Rollout
Assessment
KickoffKickoff ProveProve --outout Go LiveGo Live MaintainMaintain
Installation
Core Team Training
Design Document
Prototype Database
Functional Testing
Load Testing
Pilot Team Trainingand Mentoring withlive data
Production Server Configuration
Workstation Configuration
Roll-out Training & Mentoring
Lessons Learned
Final AssessmentReport
Service Package Client Deliverables
22
33
44
55
66
Initiation andPlanning
Initiation andPlanning
Initiation andPlanning
Initiation andPlanning
Execution andControl
Execution andControl
Execution andControl
Execution andControl
Close OutClose OutClose OutClose Out
Kickoff
Project Charter
Readiness AssessmentDocument (RAD)
ReadinessAssessment
Design
Prototype &Test
11
Pilot
Rollout
Assessment
KickoffKickoff ProveProve --outout Go LiveGo Live MaintainMaintainKickoffKickoff ProveProve --outout Go LiveGo Live MaintainMaintain
Installation
Core Team Training
Design Document
Prototype Database
Functional Testing
Load Testing
Pilot Team Trainingand Mentoring withlive data
Production Server Configuration
Workstation Configuration
Roll-out Training & Mentoring
Lessons Learned
Final AssessmentReport
Service Package Client Deliverables
22
33
44
55
66
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What you need for a full implementation
Have support from all impacted business units at all levels
Fully understand criteria for success
Articulate these at early stage
Know what existing internal processes are to be incorporated
Have available resources to implement system
Make available IT resources
Culturally accept business disruption
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Implementation Methodologies
. . . . . For some this approach is appropriate, BUT
For many implementations this will not succeed.
This may be due to size, resources, budgets, maturity, ormany other factors.
The reason starts right at the beginning with
Differences in Understanding:
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Differences in Understanding
Customer
Knows how his business operates fully (hopefully!)
Doesnt have the same deep understanding of the solution as the supplier
Has an expectation of an end result
Supplier
Knows his solution fully (again hopefully!)
Doesnt have same deep understanding of the business as the customer
Has an expectation of an end result
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. . . . . . so what?
During implementation understanding grows on both sides to bring:
Scope creep
Changes to expectations, in functions and output
Leading to revised deliverables
More resources needed prior to go live
Altered cultural impact
New IT requirements
Longer deployment schedule
. . . . . delayed benefits
. . . . . . . . . . . . . . . . . . . added costs
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . reduced enthusiasm
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How can we do this better?
What we really want is a solution that is:
Easy to implement
Quick to implement
Minimises business disruptionDelivers productivity early
Delivers decision support output early
Acts as a knowledge-base in itself
Is capable of expansion
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What can be done?
Recognising this, we decided to address these needs
We had the experience, and had been witness to some of the
effects!
The solution we developed was presented to Oracle
It was accepted as an Oracle Accelerate product
Milestone was awarded Oracle Accelerate Specialization
The first Oracle Primavera Partner in the world to achieve this
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Milestones Solution
Rapid Results, which includes:
Modular solution (basic scheduling, cost, resource)
Fixed price by module
Variable to meet business needs:
Schedule driven (eg Capital Projects, Construction, etc)
Resource-driven (eg IT projects)
Pre configured software
Ready to use templates
Ready to use reports and dashboards
Solution focused training
Optional Hosting via LoadSpringa fully secure service to reduce costs,
overheads and IT support requirements
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Typical Project Lifecycle
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Key Benefits
Fully Scalable Solution
Minimal Business Disruption
Produces industry-standard output from initial installation
Avoids infrastructure delays
Identify future road map with genuine understanding on both sides
. . . . . and not just how to use the standard system effectively . . . .
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Future Integration: Oracle Solutions
Primavera plug-in additional modules
Business Process Modelling, User Productivity Kit, BI Publisher, Universal Content Management
Primavera Risk AnalysisRisk management and simulation
Primavera TimesheetsProgress reporting
Primavera P6 AnalyticsExtended reporting facilities
Primavera Contract ManagerCost management and document
control
AutoVueDocument viewing and collaboration
InspireSAP Integration
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Optional Training and Consultancy
Certificated Oracle University courses
Specialist training using Milestone trainers
Oracle User Productivity Kit
Expert consultancy
Custom integration with other applications
To enable continuous improvement and the on-going development of your system Milestones
Professional Service Team can support you via a number of consulting and training options.
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Future Integration: Other Applications
To achieve and benefit from the next level of efficiency gains, review the
data flow between project controls software (Primavera) and other businesscritical applications, such as: Estimating and Cost Management (e.g. Hard Dollar)
Other ERP/Financial Systems (e.g. SAP, Maximo)
Third party or in-house time recording (e.g. eTimeMachine)
Other reporting systems (e.g. Business Objects, Cognos, etc)
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Results
Basically, this approach takes away any fear of the unknown
It provides:
Speedy productivity
Early Return on InvestmentGreater potential for management acceptance
Minimal business disruption
Best use of scarce resources
Better understanding of best practice
Managed Project Controls Environment
Genuine process for future-proofing
. . . . . Minimal fear of failure, maximum opportunities for success
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Our Credentials
Including:
Oracle UniversityEducation Partner
Primary Partner of the ECITB for over 6 years
PRINCE2Practitioner Consultants
Deputy Chair of UKOUG Primavera SIG Director of Best Practice User Group
Our credentials are proof of our commitment to quality, and they help demonstrate our
deep understanding and proactive assessment of Project, Programme and Portfolio
Management solutions.
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1stMilestone LimitedWestgate House
Westgate
London
W5 1YY
Tel: +44 (0) 20 8991 3305
Fax: +44 (0) 20 8991 3306
www.milestoneuk.com