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1. The Citibank Suvidha Loyalty Rewards Program (hereinafter referred to as “Scheme”) shall be available only to such Customers, as the Bank deems eligible. The Bank shall separately communicate to the Customers of their eligibility for the Scheme. 2. The Bank reserves the right to withdraw the Scheme at any time with prior notice to the Customer. All Citibank Suvidha Loyalty Reward Points earned from during a calendar year shall lapse on 31st March of the calendar year in the event of non-redemption. 3. The Reward Points for the Scheme shall accrue in the following manner: 4. Salary credits into the Account by the employer who has signed up for salary domiciliation. Increase in average balance in the Account. Bill payments done on the Citibank website. Minimum transaction amount for Bill Pay/EF/ Drafts should be Rs. 200. No Reward Points shall be rewarded for transactions of amount lower than Rs. 200. Execution of Standing instructions for Credit Card payment/loan repayment and execution of Standing instructions on RIS subject to a maximum of 4 per month. The Customers shall accrue Reward Points at the rate:
Transcript
Page 1: 1

1. The Citibank Suvidha Loyalty Rewards Program (hereinafter referred to as “Scheme”)

shall be available only to such Customers, as the Bank deems eligible. The Bank shall

separately communicate to the Customers of their eligibility for the Scheme.

2. The Bank reserves the right to withdraw the Scheme at any time with prior notice to the

Customer. All Citibank Suvidha Loyalty Reward Points earned from during a calendar

year shall lapse on 31st March of the calendar year in the event of non-redemption.

3. The Reward Points for the Scheme shall accrue in the following manner:

4. Salary credits into the Account by the employer who has signed up for salary

domiciliation.

Increase in average balance in the Account.

Bill payments done on the Citibank website. Minimum transaction amount for Bill

Pay/EF/ Drafts should be Rs. 200. No Reward Points shall be rewarded for transactions

of amount lower than Rs. 200.

Execution of Standing instructions for Credit Card payment/loan repayment and

execution of Standing instructions on RIS subject to a maximum of 4 per month.

The Customers shall accrue Reward Points at the rate:

5 points for every salary credit.

10 Points for Bill Payments on Net subject to amount greater than Rs. 200.

10 points for each Standing Instruction execution on Credit Card payments, Loan

repayment & RIS.

For increase in relationship value as mentioned herein:

Increase in Quarterly Average Relationship Value Points

5,000 - 25,000 50

25,000 - 50,000 100

50,000 plus 200

Page 2: 1

The rate of accrual mentioned herein may be revised by Citibank at any time with prior

notice to the Customer.

5. The Rewards Points accrued under the Scheme are redeemable against specific goods

as shall be intimated by Citibank, from time to time.

6. The Customer hereby understands and agrees that the Customer shall have to accrue

a minimum of 250 Rewards Points to redeem the same against the goods offered. On

redemption, the Rewards Points redeemed shall automatically be deleted from the

accumulated Reward Point in the Account.

7. No accumulation or redemption of Rewards Points shall be permissible if, on the

relevant date, the Customer has withdrawn or closed the Account or in the event the

Account is liable to be closed or in the event the Customer is a defaulter on the Account

or any breach of the Terms and Conditions governing the operation and/or usage of the

Account.

8. Goods shall be delivered within 3 weeks of receipt of the order on a "best-effort" basis.

However, the Bank shall not be held liable for any delay beyond this time period.

9. The Bank reserves the right to substitute or withdraw any product or Gift voucher on

account of non-availability of the product or Gift voucher. 10. The redemption orders cannot be cancelled or varied once they have been made.

11. The Customer hereby acknowledges and agrees that computation of the Reward Points

shall be final, conclusive and binding on the Customer. Further, the Customer shall not

raise any claims or disputes against the computation of Reward Points except in case

of manifest error, and Citibank’s decision regarding the same shall be final and binding

on the Customer.

12. The Customer hereby agrees that the Reward Points accrued under the present

Scheme cannot be transferred to another person or combine the Reward Points

accrued under the present Scheme with any other Reward Points or with Citibank

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ATM/Debit Card or Citibank Credit Cards or linked Citibank savings account.

13. The Bank accepts no liability in respect of any income or other tax liability arising from

the redemption of Reward Points under this Scheme.

14. The Scheme is entirely complimentary and it is understood that all transactions on the

basis of which the Reward Points are assigned to the Customer are voluntarily incurred

by a Customer in the normal course of Account usage and the Scheme is being offered

to the Customer at no cost or detriment to the Customer. Further, nothing contained

herein shall prejudice or affect the Terms and Conditions governing the operation and

use of the Account. The terms of this Scheme shall be in addition to and not in

derogation of the Terms and Conditions governing the operation and use of the

Account.

15. All goods under the Scheme are subject to availability of the goods and supplier

restrictions, at the time of redemption.

16. Any dispute as regards delivery of defective or deficient goods must be addressed in

writing to the manufacturers/suppliers and sent to Citibank Suvidha Loyalty Rewards.

P.O.Box 4830, Anna Salai P.O., Chennai 600 002 within 5 working days of the date of

receipt of the goods to enable the Bank to forward the same for resolution to the

manufacturers/suppliers concerned. Any claims made after 5 days shall not be

entertained and the Customer shall be deemed to be satisfied with the goods.

17. The Bank expressly reserves the right at any time and with previous notice to the

Customer, to add/or alter, modify, change or vary all or any one of these Terms and

Conditions or to replace wholly or in part this program by another program, or withdraw

it altogether.

18. The Bank gives no warranty (whether expressed or implied) whatsoever with respect to

goods acquired under the Scheme, either directly through the Citibank Suvidha Loyalty

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Rewards Program or through other partner loyalty programs. In particular, the Bank

gives no warranty with respect to the quality of goods acquired or their suitability for any

purpose and shall not be liable for any claims, demands or disputes in this regard. The

Bank shall not be liable in any manner for the defects/deficiency in the goods or

services being provided by the manufacturers/service providers directly.

Top 4 reasons to get a First Citizen Citibank Titanium Credit Card

1. Accelerated Rewards at Shoppers Stop and Ease of Redemption

Earn up to 4.9%*:o Up to 7 First Citizen Points per Rs. 100 spent at Shoppers Stop.

o 1 First Citizen Point per Rs. 100 spent elsewhere.

o Instant redemption of First Citizen Points against purchases made at Shoppers

Stop(1 reward point= Re 0.7 for redemption).

2. Welcome and First Use Benefits: Earn upto Rs.1199 (Shopper Stop

vouchers worth Rs.500, Pizza Hut vouchers worth Rs.500 and Jawed Habib's

vouchers worth Rs.199).

3. Offers and Privileges In Store: Exclusive Sales preview, special billing

counters and free parking at Shoppers Stop stores.

4. Enjoy exclusive offers and discounts at prominent beauty saloons, spas and

fitness centres. (Click here for detailed list of partner outlets and conditions

applicable).

Exclusive Beauty and Wellness Offers - Delhi/NCRExclusive Beauty and Wellness offers at prominent - Beauty Saloons, Spas and

Fitness centres in Delhi/NCR, only with your First Citizen Citibank Credit Card.

Page 5: 1

Choose cities to view respective offers:                                                                                                                                           

Offer validity: Till 31st May 2012Neoveda Spa

Save 15% on Total Bill

The Metropolitan Hotal Sahib Road New Delhi-110001 Ph. 011-43625200

This offer is applicable for both First Citizen Credit & Debit Card Holders &

Expat Debit CardOffer validity: Till 30th June 2012Kaya Skin Clinic

One Complimentary Skin Analysis

One Complimentary session of Everyday Radiance or Aqua Radiance

15% off on all Services

These offers are valid at all Kaya outlets in Delhi / NCR, Mumbai, Bengaluru,

Chennai, Pune, Hyderabad, Kolkata. Click here to get the detailed list of

outlets.Offer validity: Till 30th September 2012Jawed Habib

Save 20% on hair & beauty services

No. 48, Khan Market, New Delhi - 110 003 Ph: 011-43646809.

No. 8/16, Hospital Road, Jangpura Extension, New Delhi - 110 014 Ph: 011-24318788.

No. 101-103, Agarwal City Plaza, M2K, Rohini, New Delhi - 110 085 Ph: 011-47080792.

No. 17A/60, Ajmal Khan Road, Karol Bagh, New Delhi Ph: 011-43464440.

No. 13, Shankar Vihar, Vikas Marg, New Delhi Ph: 011-45575858.

H-4/1, Model Town-II, New Delhi Ph: 011-47067566.

Mumbai

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No. 24, Ground Floor, Fun City Mall, PVR Complex, Prashant Vihar, New Delhi Ph: 011-

47080792.

No. 110, Best Sky Tower, Netaji Subhash Place, Pitampura, New Delhi Ph: 011-

47080792.

F-7, Malik Plaza, MLU, Plot No. 5, Sector 4, Dwarka, New Delhi Ph: 011-45621777.

No. 30/27, East Patel Nagar, New Delhi Ph: 011-45075312.

No. 40, UB, Kamla Nagar, New Delhi Ph: 011-47098774.

No. 135/3, Gautam Nagar, Gulmohar Park Road, New Delhi - 110 049.

1st Floor, Shop No. 13, Opposite to Bombay Selection, Main Market, Rajori Garden,

New Delhi.

No. 412, Bhera Enclave Pachim Vihar, Opposite to Radison Hotel, New Delhi - 110 087.

C1/6, Janak Puri, New Delhi - 110 058.

H9A, Main Market, Near Deshbandhu College, Kalkaji, New Delhi - 110 019.

Shop No. 29, Metro Politen, MGF Mall, Saket, New Delhi - 110 067.

Shop No. 1, Central Park, Lal Quarter Krishna Nagar, New Delhi.

Shop No. 18, Main Market, First Floor, Malviya Nagar, New Delhi - 110 017.

City Center Mall, Rohni, New Delhi.

No. 75A, Bharat Nagar, New Friends Colony, New Delhi.

No. 1, Lowar Ground Floor, NWA Club Road, Punjabi Bagh, New Delhi - 110 026.

G-16, Ground Floor, Vasant Square Mall, Vasant Kunj, New Delhi.Offer validity: Till 31st December 2012The Gym Health Planet

Save 40%* on yearly package

* Offer applicable on both single and couple memberships. Ask at the

counter for more details

HD-3, 2nd Floor, Main Road, Pitampura, Above Gitanjali Jewels, Opposite to Metro

Pillar,

No. 361, New Delhi - 110 034.

No. 6/15, East Patel Nagar, New Delhi - 110 008.

Save 40% on yearly package (offer applicable single and couple

membership)

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J-13/66, Rajouri Garden, Next to Kotak Mahindra Bank, New Delhi - 110 027.

B-3/174, Janak Puri, Opposite to Cafe Coffee Day, New Delhi - 110 058.

B-2/6, Paschim Vihar, Near Jwala Heri Market, Opposite to Kotak Mahindra Bank,

New Delhi - 110 063.

H-4/6, 2nd Floor, Near McDonalds, Model Town 2, New Delhi - 110 014.

Property No. 17 & 18, Corner Market, Malviya Nagar, New Delhi - 110 014.

H-2/6, Opposite of Anupam Banquet, Vikas Puri, New Delhi.Power House Health Club

Save 50%* off on annual membership only

* Offer applicable only for new members only. Taxes extra

* Offer not applicable on joining fees. Ask at the counter for more details

No. 30, Hauz Khas Village, New Delhi - 110 016.Vibes Healthcare

Save 50%* on all packages

Save 25% on salon services

* Offer applicable on slimming / skin & hair treatment / laser hair reduction

No. 99, New Rajdhani Enclave, Opposite to Preet Vihar Petrol Pump New Delhi - 110

092.

C-1, Green Park Extn., Main Road, Opposite to IOC Building, New Delhi - 110 016.

GD-23, 1st Floor, Near Metro Station Pitampura, New Delhi - 110 034.

B-377, 1st Floor, B-Block, Meera Bagh, New Delhi - 110 087.Astaberry Facial Studio & Salon

Save 15% on spa and salon services

D-22 Rajauri Garden, New Delhi.Breathe

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Save 25% on monthly & single half yearly membership only

Save 30% on single annual & couple annual membership only

E-22, South Extension - 2, New Delhi - 110 049.

1-A, Masjid Moth, Opposite to NITII Bagh, New Delhi - 110 049.Body Line Slimming & Beauty Center

Save 30% on all services

No. 120, Hargobind Enclave, Road No. 72, New Delhi - 110 092.

B-299, Gf Saraswati Vihar, Pitam Pura, New Delhi - 110 034.

B-299, Gf Meera Bagh, Outer Ring Road, New Delhi - 110 087.

4A/2, First Floor, Tilak Nagar, New Delhi - 110 018.Crunch Spa & Slimming

Save 20%* on spa and slimming services

* Ask at the counter for more details.

Shop No. 101, Fun City Mall, Sector 14, Prashant Vihar, Rohini, New Delhi -

110 085.The Vedic Spa Mantra

Save 15% on all services

Save 10% on mantra & baidyanath products

No. 31, Link Road, Lajpat Nagar - III, New Delhi - 110 024.Kairali Ayurvedic Center

Page 9: 1

Complimentary Welcome Drink on Arrival

Save 15% on ayurvedic treatment

Save 10% on ayurvedic medicines

One Siro-Abhyangam / Mukha-Abhyangam Session complimentary per

person on availing the treatment / massages

D-120, Andhra Modh, Mehrauli, Gurgaon Road, New Delhi - 110 074 Ph:

0124-65664447.Clinic Dermatech

Save 30%* on skin care, anti aging, hair reduction and body shaping

* Ask at the counter for more details

D-1, Defence Colony, New Delhi - 110 024 Ph: 011-46225500.

No. 4, LGF, Basant Lok Market, Vasant Vihar, New Delhi Ph: 011-46225500.

SF-13, TDI Mall, Rajouri Garden, New Delhi Ph: 011-46225500.

No. 18 & 19, LGF Central Market, West Punjabi Bagh, New Delhi - 110 026 Ph: 011-

46225500.Elemention

Save 20%* on enrollment fee & one complimentary message with every

enrollment

Save 50%* on spouse membership if enrolled for a couple membership

* Ask at the counter for more details

Get enrollment at one particular location and avail services at any location

No. 3A, Adchini, 2nd & 3rd Floor, Sri Aurobindo Marg, New Delhi Ph: 011-40697000.

Friends Club - 17, Friends Colony (West), New Delhi - 110 065 Ph: 011-465120900.Body Spa

Page 10: 1

Save 25%* only on the hourly spa service worth Rs. 2,000

* Offer is not applicable to members

M-53, Greater Kailash - I Market, New Delhi - 110 048 Ph: 011-41734771/72.

R-1, 3rd Floor, TDI Mall, Rajouri Garden, New Delhi - 110 027 Ph: 011-45637171.

No. 1-A, Basement, Hauz Khas Village, New Delhi - 110 017 Ph: 011-40617171.

D-3, Tirath Complex, Vasant Kunj, Near Fortis Hospital, New Delhi - 110 070 Ph:

8800257171.

Click on to expand and on to minimise the details.

Welcome and First Use Benefits Worth Rs. 1199

Shoppers Stop Vouchers worth Rs. 500:

Get 2 vouchers from Shoppers Stop worth Rs. 250 each. Vouchers need to be used

within the first month of Card issuance. Please refer to back of the voucher for more

details and Terms and Conditions. Vouchers will be sent along with the Credit Card

welcome pack. Click here to view the voucher details and Terms and Conditions.

Pizza Hut vouchers worth Rs. 500:

Get 2 vouchers from Pizza Hut worth Rs. 250 each. Vouchers need to be used within

the four months of Card issuance. Please refer to back of the voucher for more details

and Terms and Conditions. Vouchers will be sent along with the Credit Card welcome

pack. Click here to view the voucher details and Terms and Conditions.

Jawed Habib's Hair and Beauty Salons voucher worth Rs. 199:

Get 1 voucher from Jawed Habib's Hair and Beauty Salons worth Rs. 199. The voucher

needs to be used within first 60 days of card issuance. Please refer to back of the

voucher for more details and Terms and Conditions. Vouchers will be sent along the

Credit card welcome pack. Click here to view the voucher details and Terms and

Conditions.Accelerated Rewards Programme: While you Shop, we reward you

Shop at Shoppers Stop and get great Reward Points for your spends!

Page 11: 1

Membership/Benefits

Reward Points 

for every 

Rs. 100 spent at Shopper

s Stop

First Citizen Citibank Titanium credit cardmembers 5

Earn 1 First Citizen Point per Rs. 100 for all other spends (spends at outlets other than

Shoppers Stop).

Easy Redemption! 

Redeem these points instantly against purchases made at Shoppers Stop ( 1 point= Re.

0.7 ).In Store Exclusives and Privileges

Apart from earning superior rewards at Shoppers Stop, get free welcome vouchers and

quarterly spend vouchers. First Citizen Citibank Titanium credit card members can

enjoy an array of privileges and exclusives at Shoppers Stop stores.

First Citizen Sale Previews

Now enjoy exclusive Sale previews, just by being a First Citizen. Get to know and shop

first during any upcoming Sale and offers.

Exclusive Payment Counters

No more waiting in long queues. With the First Citizen Citibank Titanium credit card, you

have an exclusive payment counter to pay your bills at ease.

Enjoy complimentary parking# as and when you shop at Shoppers Stop stores

First Citizen Citibank Titanium credit card customers can enjoy complimentary parking#.

Conditions apply. Please visit the First Citizen Desk at Shoppers Stop stores for more

details.Earn Shoppers Stop vouchers worth Rs. 2,000 annually

Shop at your favourite store "Shoppers Stop" for Rs. 25,000 or more using the First

Citizen Citibank Titanium credit card in a calendar quarter and get a Shoppers Stop

voucher worth Rs. 500 free.

Page 12: 1

Shop at Shoppers Stop and earn Shoppers Stop Vouchers worth Rs. 2,000 annually.

Calendar quarter implies Jan 1 to Mar 31; Apr 1 to Jun 30; Jul 1 to Sep 30; Oct 1 to Dec

31. Please refer to back of the voucher for Terms and Conditions governing the

voucher.Value Chart-Smart Savings for the Smart Shopper

First Citizen Citibank Titanium Credit card- Value Chart*

CategorySpends

AssumptionValue INR

Comments

Welcome Benefits      

Welcome Vouchers from Shoppers Stop worth Rs 500 (2 Shoppers Stop vouchers worth Rs 250 each)

Rs 2000 (Rs 1000 per voucher at Shoppers Stop)

500  

Welcome vouchers from Pizza Hut worth Rs.500

2 Pizza Hut vouchers worth Rs.250 each

500  

Welcome Vouchers from Jawed Habib's Hair and Beauty Salons

Rs 500 199  

Total Welcome Benefits   1199 One time benefits only.

Regular Benefits      

Annual Spends at Shoppers Stop

Rs 100000 with equal distribution i.e Rs 25000 per quarter (with 20% of spends at preferred / In house brands)

37805400 Points earned : (7*20000/100)+(5*80000/100) [1 pt = Re 0.7]

Page 13: 1

Spend Vouchers (Maximum of 4 Shoppers Stop vouchers worth Rs 500 each annualy)

Rs 25000 per calendar quarter

2000Eligibility basis minimum spend of Rs 25000 in a calendar quarter

Annual Spends outside Shoppers Stop Rs 100000 7001000 Points Earned : (1*100000/100) [1 pt = Re 0.7]

Total Regular Benefits   6480  

Total Earnings in the First Year 7679Includes Welcome benefits and Regular benefits

* For Illustrative Purposes onlyExclusive Beauty and Wellness Offers

"While you shop, we reward you for your indulgence!

Exclusive offers and discounts at prominent beauty salons, fitness centres and spas.

Participating outlets include Kaya Skin Clinic, Jawed Habib’s Hair and Beauty Salons.

For detailed list of partner outlets and conditions applicable, Click here"Citibank Privileges

Gourmet Pleasures: Save up to 20% on fine dining at over 1000 restaurants.

Movies Magic: Complimentary meal combos at prominent movie theatres every Sunday.

Shopping Privileges: Convenient EMI schemes on a range of products (electronics ,

jewellery , travel packages).

0% Fuel Surcharge: Avail waiver of 2.5% surcharge on fuel spends at select IndianOil

outlets. Please ensure that you ask for a Citibank Chargeslip.

Click here for more offers, complete list of partner outlets and applicable Terms and

conditions.

Citibank PremierMilesPremierMiles is a premium travel focused Credit Card introduced by

Citibank in India. As part of the offering, members accrue miles for all

spends on the credit card and earn accelerated miles if they make

bookings onwww.premiermiles.co.in or directly with any Airline across

Page 14: 1

the world. The card allows members to earn and redeem miles across

all airlines. It also allows options to redeem miles for Hotels and Car

bookings. Plus, it allows members to pay using a combination of miles

and cash.

Overview

Presenting the Citibank PremierMiles Credit Card. A credit card that offers you the freedom to travel to any part of the world at anytime. Bundled with a world of travel privileges, it's sure to make all your journeys the most convenient ones.

You earn 10 miles for every Rs. 100 spent on any airline# and 2.5 miles for every Rs. 100 on all your non-airline spends. For the first time in India, here’s a card that lets you transfer air miles to the airline of your choice from our 6 International and domestic airline partners.

What's more, these air miles just don't expire.

Here are a few of the many benefits that you can enjoy with the PremierMiles Card.

Premier Earn Rate: Get 10 miles for every Rs.100 spent on any airline# of

your choice.

Premier Choices: Redeem miles at over 50 international and national

airlines and hotels.

Premier Lounge Access: Access to over 600 VIP lounges in airports

across the world.

Premier Peace of Mind: Premier Peace of Mind: Complimentary Air

Accident Insurance and Fraud Protection Plan.

To get you started, we welcome you with 2 complimentary domestic Airline tickets. In fact in the 1st year of card membership, you can get up to 5 complimentary domestic Airline tickets*

Annual Card Renewal Fees is Rs.5000^^ or 5000 Premier Miles

Earn Miles

Swift Miles - Premier Miles

Page 15: 1

Check-in to a world full of rewards and conveniences. The Citibank PremierMiles Credit Card lets you earn miles like never before across all airlines; it also lets you earn miles on all your other spends along with the flexibility of redeeming them on any airline of your choice. More the miles, bigger is your travelling experience.

10 Premier Miles for every Rs. 100 spent on airline purchases made at

airline owned websites, airline counters or via booking options offered to

you on this website

2.5 Premier Miles for every Rs.100 spent on bookings made at

corporate/private travel agents, Online Travel Agencies or their

websites/IVR systems

2.5 Premier Miles for every Rs. 100 spent on all your non-airline purchasesAnd the best part is that these Premier Miles are evergreen. Now you can take off on every impulse without worrying about your miles getting expired. 

Redeem Miles

Enjoy an extensive range of leisure, lifestyle and travel redemption options, which is truly a privilege that’s available only with your Citibank PremierMiles Credit Card. Because we feel, your access to the world shouldn’t be limited. Redeem your Miles instantly, right here

Let your miles pay for your Holidays, instantly.

Redeem your Premier Miles for travel tickets at across various airlines,

both domestic and international at this website.

Click here to know the miles required for flight reward tickets

Click here to redeem your miles for a ticket

You can also redeem your Premier Miles online for booking your stays at

hotels worldwide and car hires in India. Transferrable Premier Miles

The Citibank PremierMiles Credit Card gives you the freedom of transferring your miles to 6 Frequent Flyer Programs*. Now you can easily top up the points you have accumulated over time on your preferred Airline Loyalty Program and just take off.

Page 16: 1

1. Your Premier Miles will earn you an equivalent number of miles in your

preferred Airline Loyalty Program*.

2. Get the best conversion rates without being tied down to only one

Frequent Flyer partner

3. To transfer your Premier Miles# , simply call the 24 hour CitiPhone helpline

on 1800-102-2478 (from mobiles) or 1800-22-2478 (from landlines).

Citibank is issuing 26 different credit

cards in India. Each card is a unique

product with exclusive benefits and

features.

Citibank Platinum Credit Card 

Following are some salient features of Citibank Platinum Credit Card:

Cardholders receive Welcome gift vouchers from Travelocity of INR

2,000.

Regular interest rate is 3.19% or 38.28% per annum.

Cardholders can earn a maximum of 5 Reward Points by spending

INR 125. Offer is limited only to a few merchant establishments.

Cash advance fee is 2.5% per month. Minimum cash advance fee is

INR 250.

Cardholders get exciting travel, dining and entertainment offers.

Issuer is VISA.

Joining and renewal fees are INR 1,000 each.

There are special features like Flexi Rewards.

Page 17: 1

First Citizen Citibank Credit Card

Following are major features of First Citizen Citibank Credit Card:

Cardholders get automatic entry to First Citizen Club and Shoppers'

Stop Loyalty programs.

Cash advance fee is 2.5% per month. Minimum cash advance fee is

INR 250.

Cardholders can earn a maximum of 5 Rewards Points. These points

can be redeemed at Shoppers' Stop for great products.

Issuer is MasterCard.

Joining and renewal are free.

There are 0% fuel surcharge facilities at outlets of Indian Oil.

Regular interest rate is 3.19% or 38.28% per annum.

Co-brand is Shoppers' Stop.

Citibank Cash Back Credit Card

Cardholders receive a maximum of 30% cash back. This offer is

available only at a few outlets in India.

Regular interest rate is 3.19% or 38.28% per annum.

Cardholders receive cash back every time the card is swiped at an

outlet.

Cash advance fee is 2.5% per month. Minimum cash advance fee is

INR 250.

Cardholders receive waivers of 2.5% in fuel transaction charges. This

offer is limited to petrol pumps of Indian Oil.

Issuer is VISA.

Joining and renewal are free.

Page 18: 1

Following are other credit cards issued by Citibank in India:

Jet Airways Citibank Gold Credit Card

Reliance Silver Credit Card

Jet Airways Citibank Platinum Credit Card

Vodafone Citibank Credit Card

Jet Airways CitiBusiness Credit Card

MTV Citibank Credit Card

Jet Airways Citibank Silver Credit Card

International Times Credit Card

Diners Club British Airways Credit Card

CRY Citibank Credit Card

IndianOil Citibank Gold Credit Card

WWF Citibank Credit Card

IndianOil Citibank Credit Card

Citibank Womans Credit Card

Maruti Suzuki Auto Credit Card

Citibank Womans Visa Mini Credit Card

Citibank Gold Credit Card

Diners Club International Credit Card

Citibank Silver Credit Card

Taj Epicure Diners Club Credit Card

Citibank Choice Credit Card

Delhi Metro Citibank Credit Card

Reliance Gold Credit Card

Page 19: 1

Citibank, Shoppers’ Stop Launch Co-branded Cards

Posted: Thursday, Oct 24, 2002 at 0000 hrs IST

Tags:

         

Mumbai, October 23:: Citibank and Shoppers’ Stop on Wednesday

launched a co-branded credit card with Mastercard International.

Citibank also unveiled ‘Citibank Financial Centre’ at Shoppers’ Stop in

order to provide financial services to ‘First Citizen Citibank’ members.

‘The First Citizen Citibank Mastercard’ will be available in two variants

— Silver Edge and Golden Glow. The holders of both the cards will

get additional points on usage of the card at any of Shoppers’ Stop

outlets. As a first step the duo has mailed gold cards across to the

Gold members of the Shoppers’ Stop loyalty programme.

Page 20: 1

The financial centre will offer an entire gamut of services to the

customers at a concessional rate other than core banking services: it

will not accept deposits. This move has been made as the bank

requires a permission from the Reserve Bank of India (RBI) for

setting-up extension counters.

The bank will sell most of its asset and investment...

products from the centre. Speaking at the launch, Citibank’s Head, Global Consumer Bank (India), Sarvesh Sarup, said, “This alliance is the first of its kind in India. It is applicable in all existing stores across the country and also extends to the stores that will be set up in the future.

We will be opening financial centres in all the Shoppers’ Stop outlets

across the country.” The financial centre will, however, be manned by

Shoppers’ Stop employees.

“It is very difficult for a bank to differentiate its product in the market

place since all banks give similar products. Alliances and partnerships

will be a key differentiator in the market and we will increasingly take

this route to increase our market share,” Mr Sarup added....

Page 21: 1

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