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EHP3 for SAP ERP 6.0 June 2009 English Accounts Receivable (157) SAP AG Dietmar-Hopp-Allee 16 69190 Walldorf Germany Business Process Documentation
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EHP3 for SAP ERP 6.0

June 2009

English

Accounts Receivable (157)

SAP AGDietmar-Hopp-Allee 1669190 WalldorfGermany

Business Process Documentation

SAP Best Practices Accounts Receivable (157): BPD

Copyright

© Copyright 2009 SAP AG. All rights reserved.

No part of this publication may be reproduced or transmitted in any form or for any purpose without the express permission of SAP AG. The information contained herein may be changed without prior notice.

Some software products marketed by SAP AG and its distributors contain proprietary software components of other software vendors.

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SAP, R/3, SAP NetWeaver, Duet, PartnerEdge, ByDesign, SAP Business ByDesign, and other SAP products and services mentioned herein as well as their respective logos are trademarks or registered trademarks of SAP AG in Germany and other countries.

Business Objects and the Business Objects logo, BusinessObjects, Crystal Reports, Crystal Decisions, Web Intelligence, Xcelsius, and other Business Objects products and services mentioned herein as well as their respective logos are trademarks or registered trademarks of Business Objects S.A. in the United States and in other countries. Business Objects is an SAP company.

All other product and service names mentioned are the trademarks of their respective companies. Data contained in this document serves informational purposes only. National product specifications may vary.

These materials are subject to change without notice. These materials are provided by SAP AG and its affiliated companies ("SAP Group") for informational purposes only, without representation or warranty of any kind, and SAP Group shall not be liable for errors or omissions with respect to the materials. The only warranties for SAP Group products and services are those that are set forth in the express warranty

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SAP Best Practices Accounts Receivable (157): BPD

statements accompanying such products and services, if any. Nothing herein should be construed as constituting an additional warranty.

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Icons

Icon Meaning

Caution

Example

Note

Recommendation

Syntax

External Process

Business Process Alternative/Decision Choice

Typographic Conventions

Type Style Description

Example text Words or characters that appear on the screen. These include field names, screen titles, pushbuttons as well as menu names, paths and options.

Cross-references to other documentation.

Example text Emphasized words or phrases in body text, titles of graphics and tables.

EXAMPLE TEXT Names of elements in the system. These include report names, program names, transaction codes, table names, and individual key words of a programming language, when surrounded by body text, for example, SELECT and INCLUDE.

Example text Screen output. This includes file and directory names and their paths, messages, source code, names of variables and parameters as well as names of installation, upgrade and database tools.

EXAMPLE TEXT Keys on the keyboard, for example, function keys (such as F2) or the ENTER key.

Example text Exact user entry. These are words or characters that you enter in the system exactly as they appear in the documentation.

<Example text> Variable user entry. Pointed brackets indicate that you replace these words and characters with appropriate entries.

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Contents

1 Purpose ...................................................................................................................................... 6

2 Prerequisites ............................................................................................................................... 6

2.1 Master Data .......................................................................................................................... 6

2.2 Roles .................................................................................................................................... 7

3 Process Overview Table ............................................................................................................. 7

4 Business Processes .................................................................................................................. 12

4.1 Creating a Customer Master Record .................................................................................. 12

4.2 Creating a One-Time Account ............................................................................................ 13

4.3 Posting a Down Payment Request ..................................................................................... 13

4.4 Posting a Down Payment Manually .................................................................................... 14

4.5 Posting a Customer Invoice ............................................................................................... 16

4.5.1 Posting a Customer Invoice with Billing in Sales and Distribution ................................ 16

4.5.2 Posting Two Customer Invoices in Accounting ............................................................ 17

4.6 Posting a Credit Memo with Reference to the Invoice ........................................................ 19

4.6.1 Posting a Credit Memo with Reference to the Invoice in Sales and Distribution .......... 19

4.6.2 Posting a Credit Memo in Accounts Receivable .......................................................... 20

4.7 Down Payment Clearing Manually ..................................................................................... 22

4.8 Posting Payments using Automatic Payments Program .................................................... 23

4.9 Outgoing Payments - manually .......................................................................................... 25

4.10 Posting Incoming Payment from Customer Manually ....................................................... 27

4.11 Automatic Clearing of Open Items in Customer Accounts ................................................ 28

4.12 Manual Clearing of Open Items in Customer Accounts .................................................... 29

4.13 Manual Bank Statement ................................................................................................... 30

4.14 Reprocessing an Account Statement ............................................................................... 33

4.15 Dunning ............................................................................................................................ 35

4.16 Interest Calculation ........................................................................................................... 38

4.17 One-Time-Accounts Postings ........................................................................................... 39

4.17.1 One-Time-Accounts Postings in Sales and Distribution ............................................. 40

4.17.2 One-Time-Accounts Postings in Accounting .............................................................. 41

4.18 Setting a Credit Limit ........................................................................................................ 42

4.19 Credit Control Reporting ................................................................................................... 44

4.20 Displaying a customer accounting document ................................................................... 44

4.21 Displaying and Changing Customer Line Items ................................................................ 45

4.22 Displaying Customer Balances ......................................................................................... 46

4.23 Bill of Exchange ............................................................................................................... 47

4.23.1 Bill of Exchange Payment ......................................................................................... 47

4.23.2 Bill of Exchange Transactions ................................................................................... 48

4.23.3 Reversal of Bill of Exchange Transactions ................................................................. 50

4.24 Displaying the Bill of Exchanges ..................................................................................... 51

5 Appendix ................................................................................................................................... 52

5.1 Reversal of Process Steps ................................................................................................. 52

5.2 Used Forms ........................................................................................................................ 53

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Accounts Receivable

1 PurposeThis scenario deals with posting accounting data for customers in Accounts Receivable. From there, the data is sorted by the customer and made available to other areas such as the Sales and Distribution system. When you post data in Accounts Receivable, the system creates a document and passes the data entered to the general ledger. General ledger (Profit and Loss) accounts and customer accounts are then updated according to the transaction concerned (receivable, down payment, credit memo, and so on) customer payment activities. All business transactions are posted to and managed by means of accounts and for this customer master records are created. One time Customers are used for avoiding building up of huge master data volume.

Business Process Accounts Receivable focuses on the following activities:

• Post down payment request

• Post down payment manually

• Post customer invoice

• Post a credit note with invoice reference

• Posting Payments Using the Payment Program

• Posting Manual Payment

• Automatic Clearing of open items in customer accounts

• Manual Clearing of open items in customer accounts

• Manual Bank Statement Processing

• Reprocessing an Account Statement

• Dunning

• Account Balance Interest Calculation

• One-Time-Accounts Postings

• Setting a Credit Limit

• Credit Control Reporting

General Business Processes: In this document, you can find some transactions, which cover the following general business processes

• Displaying an accounting document

• Displaying and Changing Line Items

• Displaying Balances

• Reversing a Document

• Reversing a Document – Individual Reversal

• Reversing a Document – Mass Reversal

2 Prerequisites

2.1 Master DataYou have entered the master data required to go through the procedures of this scenario. Ensure that the following scenario-specific master data exists before you test this scenario:

Master Data Value Selection Comment

Customer * All For master data creation compare Create Customer Master (155.18)

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2.2 Roles

UseThe following roles must have already been installed to test this scenario in the SAP Netweaver Business Client (NWBC). The roles in this Business Process Documentation must be assigned to the user or users testing this scenario. You only need these roles if you are using the NWBC interface. You do not need these roles if you are using the standard SAP GUI.

PrerequisitesThe business roles have been assigned to the user who is testing this scenario.

Business Role Details Activity Transaction

SAP_BPR_AR_CLERK-S1Accounts Receivable Accountant 1

F-37

FB75

F.32

FB03

FD10N

SAP_BPR_AR_CLERK-S2Accounts Receivable Accountant 2

F-29

F110

F-31

F-28

FBL5N

SAP_BPR_AR_CLERK-KAccounts Receivable Manager

F.13

F150

F.2B

FD32

F.31

SAP_BPR_BANKACC_SBank Accountant

FF67

FEBA_BANK_STATEMENT

3 Process Overview TableProcess step External

process reference

Business condition

Business role

Transaction code

Expected results

Creating a customer Master record

See Create Customer Master (155.18) scenario

All business transactions are posted to and managed by means of accounts.

See Create Customer Master (155.18) scenario

The customer master record has been created and the account can now be

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Process step External process reference

Business condition

Business role

Transaction code

Expected results

You have to create a master record for each account that you need

posted

Creating one time Account

See Create Customer Master scenario

One-time accounts are used to manage one-time customers

See Create Customer Master scenario

The one-time customer account is created.

Posting Down Payment Request

These noted items are required to enable the system to post the down payments to your customer automatically using the payment program.

Accounts Receivable Accountant 1

F-37 The down payment request is posted to the customer account. (a statistical item, relevant for subsequent processing, has been posted.)

Posting a down payment manually

You can post down payments received either manually or automatically

Accounts Receivable Accountant 2

F-29 The document posts the bank account on the debit side and the customer with the alternative reconciliation account (Down payments received) on the credit side. The system automatically sets a payment block in the down payment

Post Customer Invoice with Billing in Sales and

See Sales Order Processing: Sale from stock 109)

Post invoice for the Customer

See Sales Order Processing: Sale from stock 109)

See Sales Order Processing: Sale from stock 109)

Customer invoice document posted to allow

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Process step External process reference

Business condition

Business role

Transaction code

Expected results

Distribution scenario scenario scenario payment from customer

Post Customer Invoice in Accounting

Customer invoices are posted in accounting application without SD integration

Accounts Receivable Accountant 1

FB70 Accounting documents are created.

Posting a Credit Memo with Reference to invoice in Sales and Distribution

Credit Memo Processing (204) scenario

Processing: Credit Memo Processing (204) scenario

Processing: Credit Memo Processing (204) scenario

Credit memos are created..

Posting a Credit Memo in Accounts Receivables

Based on a query of the customer, you decide to grant him a credit note

Accounts Receivable Accountant 1

FB75 Accounting documents are created. No integration with SD application.

Posting Payments Using the Payment Program

The payment program enables you to carry out automatic payment transactions with customers

Accounts Receivable Accountant 2

F110 The difference between the down payment (if any), the credit note (If any) and the invoice will then be posted automatically by the payment program

Outgoing payments – manually

The manual outgoing payment enables you to post outgoing payments without automatic program

Accounts Receivable Accountant 2

F-31 The payment is deposited in bank and invoices identified for the payment are cleared

Posting Payments Using the

The manual payment enables you

Accounts Receivable Accountant

F-28 The payment is deposited in bank and

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Process step External process reference

Business condition

Business role

Transaction code

Expected results

manual payment

to post the payment transactions with customers

2 invoices identified for the payment are cleared

Automatic Clearing

You can periodically clear customer account with open items

Accounts Receivable Manager

F.13 All the open items that have identical debit and credit amounts are cleared.

Manual Clearing

Clearing of open customer items using manual process

Accounts Receivable Accountant 1

F-32 The open items selected in the account have been cleared. If a difference is determined, a residual item or a new open item is created.

Manual Bank Statement Processing

The bank credits the check, the bank transfer, and the foreign bank transfer directly from your account.

BP: Bank Accountant

FF67 Those items which had been posted on the bank sub account have been cleared with the items created during the bank statement processing.

Reprocessing an Account Statement

The bank debits the check, the bank transfer, and the foreign bank transfer directly from your account.

BP: Bank Accountant

FEBA_BANK_

STATEMENT

Those items which had been posted on the bank sub account have been cleared with the items created during the bank statement processing.

Dunning Overdue Accounts F150 The dunning

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Process step External process reference

Business condition

Business role

Transaction code

Expected results

items exist in the respective customer accounts, If necessary, calculate the interest on arrears and send letter to customer

Receivable Manager

notices are now printed. The dunning data has been updated in the customer master records and in the open items (last dunning level and last dunning date).

Starting the Interest Calculation Program

Interest to calculate the interest on overdue items

Accounts Receivable Manager

F.2B The letters are printed. The interest calculation dates have been updated in the customer master records

One-Time-Accounts Postings in Sales and Distribution

See Sales Order Processing: Sale from stock 109) scenario

One-time accounts are used to manage one-time customers

See Sales Order Processing: Sale from stock 109) scenario

See Sales Order Processing: Sale from stock 109) scenario

The document is posted to the one-time domestic account

One-Time-Accounts Postings in Accounting

One-time customer invoices are posted in accounting.

Accounts Receivable Accountant 1

FB70 Accounting documents are created.

Setting a Credit Limit

You set credit limits for customers

Accounts Receivable Manager

FD32 The credit limit is set for the account.

Credit Control Reporting

Several credit control reports are available. The Overview report is described here as an example

Accounts Receivable Manager

F.31 The system displays a credit overview for customer

Reporting

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Process stepExternal process reference

Business condition

Business role

Trans-action code

Expected results

Displaying a customer accounting document.

How to display an accounting document

Accounts Receivable Manager or

Accounts Receivable Accountant 1 or

Accounts Receivable Accountant 2

FB03

Display a customer accounting document.

Displaying and Changing Customer Line Items

Displaying and changing line items in a customer account

Accounts Receivable Manager or

Accounts Receivable Accountant 1 or

Accounts Receivable Accountant 2

FBL5N

The line items of an account are displayed. You can now make changes to the document line items

Displaying Customer Balances

Displaying customer account balances

Accounts Receivable Manager or

Accounts Receivable Accountant 1 or

Accounts Receivable Accountant 2

FD10N

Display customer account balances

4 Business Processes

4.1 Creating a Customer Master Record

UseIn this activity, you create a customer master record.

Procedure

To execute this activity, run the processes in the Create Customer Master (155.18) scenario, using the master data from this document.

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4.2 Creating a One-Time Account

PurposeBusiness partners who have a business transaction with you only once are called one-time customers. You do not have to create a master record for one-time because you do not need this master record after the business transaction, and it uses space. You create collective master records for one-time customers and one-time vendors.

You create a collective master record for a customer that only includes data for all one-time customers in a certain region. This collective master record can include the following fields:

● Master record name

● Language

● Currency

● Sales office processing the data

If a one-time customer from this region orders goods from your company, use the customer number of the collective master record when processing the sales order. You enter the address and other data that is not in the collective master record in the sales order.

One-time accounts are used to manage one-time customers. This avoids large volumes of data building up in the master records.

PrerequisitesThe account group has been maintained with external, alphanumeric number assignment.

Procedure

To execute this activity, run the processes in the Create Customer Master (155.18) scenario, using the master data from this document.

ResultThe one-time customer account is created.

4.3 Posting a Down Payment Request

UseDown payment requests are noted items that do not affect the balance sheet. They can be taken into consideration in account analysis, the dunning program and in the payment program.

PrerequisitesCustomizing for special general ledger transaction F with alternative reconciliation account 430100 has been done.

Procedure1. Access the transaction choosing one of the following navigation options:

Option 1: SAP Graphical User Interface (SAP GUI)

SAP ECC menu Accounting Financial Accounting Accounts Receivable Document Entry Down Payment Request

Transaction code F-37

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Option 2: SAP NetWeaver Business Client (SAP NWBC) via Business Role

Business role Accounts Receivable Accountant 1 (SAP_BPR_AR_CLERK-S1)

Business role menu Accounts Receivable Payments Customer Down Payment Request

2. On the Customer Down Payment Request: Header Data screen, make the following entries:

Field name Description User action and values Comment

Document Date Enter document date For example, Today’s date

Company Code 1000

Currency TRY

Reference Enter reference For example, REQ 0001

Account Enter an existing customer number

Enter an existing customer number

For example, 100000

Target Sp. GL Ind. A

3. Choose New Item.

4. On the Customer Down Payment Request: Add Customer Item screen, make the following entries:

Field name Description User action and values Comment

Amount Any amount For example, 1900

Due On Date in the future For example, Today’s date + 1 month

5. Choose Post (Ctrl+ S).

ResultThe down payment request is posted to the customer account. On the posted document you find the Special G/L account (Down payment requests (customers)). The balance of the G/L account and that one of the customer account has not been updated. A statistical item, relevant for subsequent processing, has been posted.

4.4 Posting a Down Payment Manually

UseYou can post down payments either manually or automatically (payment program SAPF110V, automatic debit or bank direct debit payment method; the down payment request must already be posted).

The manual posting process is described below. You should process like this especially in case of manual payment or a manual step by step posting of the account statement.

PrerequisitesThe Customizing settings for special general ledger transaction A with alternative general ledger account 430000 (Down payments received) have been made.

Procedure1. Access the transaction choosing one of the following navigation options:

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Option 1: SAP Graphical User Interface (SAP GUI)

SAP ECC menu Accounting Financial Accounting Accounts Receivable Document Entry Down Payment Down Payment

Transaction code F-29

Option 2: SAP NetWeaver Business Client (SAP NWBC) via Business Role

Business role Accounts Receivable Accountant 2 (SAP_BPR_AR_CLERK-S2)

Business role menu Accounts Receivable Payments Post Customer Down Payment

2. On the Post Customer Down Payment: Header Data screen, make the following entries:

Field name Description User action and values Comment

Document Date Enter document date For example, Today’s date

Company Code 1000

Currency TRY

Reference Enter reference Choose the reference entered in the down payment request.

For example, REQ 0001

Customer

Account Enter customer Enter the customer from the down payment request.

For example,100000

Special G/L Indicator

A

Bank

Account Bank G/L account to be posted

For Example, 102010000

Amount Any amount Enter the amount from the down payment request entered in previous step.

For example, 1900

Value Date Value date of down payment

For example, Today’s date

3. Choose Requests.

4. On the Post Customer Down Payment: Choose Requests screen, choose the required item.

5. Choose Post (Ctrl+ S).The system displays the message Document XXXXXXXXXX was posted in company code 1000. Check the posted document using Document Display.

If you post a down payment without first posting the associated down payment request, carry out steps 1 and 2 only. Then proceed as follows:

In step 3 choose New Item instead of Requests.

1. On the Post Customer Down Payment: Add Customer Item screen, enter the required data.

Field name Description User action and values Comment

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Amount Down payment amount For example, 1900

Tax Code Select a tax code For example, A1

Due On Date in the future For example, Today’s date + 1 month

2. Choose Post (Ctrl+ S).

3. Check the posted document using Document Display.

ResultThe document posts the bank account (Customer incoming payments) on the debit side and the customer with the alternative reconciliation account (Down payments received) on the credit side. The system automatically sets a payment block in the down payment. The calculated tax has been posted.

If selected during posting, the request has been cleared.

4.5 Posting a Customer Invoice

UseCustomer invoices can be created with the components Sales and Application (SD) or Financials (FI).

SAP Best Practices solutions requires postings of customer invoices with the sales and distribution transactions as soon as the Sales and Distribution (SD) component is in scope. Customer invoices should be posted in accounting area in case if scenarios in Sales and Distribution application are not available.

Proceed with process step Posting a Customer Invoice with Billing in Sales and distribution if the Sales And Distribution (SD) component is in scope. This ensures full integration of the sales and distribution and accounting/controlling functionality.

Proceed with process step Posting a Customer Invoice in Accounting in case if the Sales and Distribution (SD) component is not in scope. Billing functions are not applicable.

4.5.1 Posting a Customer Invoice with Billing in Sales and Distribution

UseYou post customer invoices for the goods and services shipped to customer. You need customer invoice to carry out customer payment, credit memo if any against this invoice and to adjust down payment against this invoice and credit memo.

Prerequisite

The Sales and Distribution (SD) component is in scope.

Procedure

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To execute this activity, run the processes in the Sales Order Processing: Sale from stock (109) scenario, using the master data from this document.

It is a matter of tax-free goods deliveries and goods movements to registered companies within the EU. It is for seeing that the customer has a VAT registration number in his master record and the invoice has to be posted with a tax code with EU-CODE mark (tax code A6 or A7). For that within the period end processes an EC Sales list can be created for the tax authorities.

4.5.2 Posting Two Customer Invoices in Accounting

UseCustomer invoices are posted in accounting. Accounting documents are created.

Prerequisite

The Sales and Distribution (SD) component is not in scope.

Customer master data should exist (see process step Creating a Customer Master Record or Creating a One-Time Account.

Procedure1. Access the transaction choosing one of the following navigation options:

Option 1: SAP Graphical User Interface (SAP GUI)

SAP ECC menu Accounting Financial Accounting Accounts Receivable Document Entry Invoice

Transaction code FB70

Option 2: SAP NetWeaver Business Client (SAP NWBC) via Business Role

Business role Accounts Receivable Accountant 1 (SAP_BPR_AR_CLERK-S1)

Business role menu Accounts Receivable Billing Enter Outgoing Invoices

When you call up the transaction for the first time, a dialog box appears for you to enter the company code. Enter company code.

To change the company code in the transaction, choose Edit → Change Company Code. Then choose Continue.

2. On the Basic Data tab page in the Enter Customer Invoice: Company Code 1000 screen, enter the following data.

Field name Description User action and values Comment

Customer 100000 and 100001 For example, enter customer, which has been created with process step Creating a Customer Master Record for example: 100000 100001

Invoice Date <date> For Example Two weeks before today’s date

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Reference <Any reference>

Amount <any amount> For example, 5800

Currency TRY

Calculate Tax X

Based on the previously posted down payment the system reacts with a message about the existing amount of down payments. Confirm this message with Continue (Enter).

3. On the Payment tab page in the Enter Customer Invoice: Company Code 1000 screen, enter the following data.

Field name Description User action and values Comment

Bline Date Baseline Date for Due Date Calculation

<For example Today’s date>

Check date

Payt terms For example, 0001

Pmt Method Check payment method

4. Enter the following data for the line item:

Field name Description User action and values Comment

G/L acct <revenue account> For example, 600000000

D/C Debit/Credit H Credit

Amount in Document Currency

<any amount> * or 5800Enter the gross amount. The system calculates the output tax automatically.

Tax Code <tax code> For example A3 (18% Output tax)

If profit centers exist they should also be entered in Profit Center field. In this case scroll to the right to fill in the field.

5. To check the document before it is posted, choose Simulate (F9).This enables you to display the document, including the tax on sales/purchases to be posted, and to correct it if necessary.

6. Choose Post (Ctrl+S). The system may prompt you with an Information dialog box that a down payment exists. Confirm the Information dialog box by choosing Enter.In the lower area of the screen, the system generates the message: Document 18000000xx was posted in company code 1000, where xx is the sequential document number posted by the system.

7. Make a note of the invoice document number for later use in clearing and credit note posting.

ResultThe customer invoice is posted and the G/L account and customer transaction figures are updated.

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4.6 Posting a Credit Memo with Reference to the Invoice

Use

Proceed with process step Posting a Credit Memo with Reference to the Invoice in Sales and Distribution if the Sales And Distribution (SD) component is in scope. This ensures full integration of the sales and distribution and accounting/controlling functionality.

Proceed with process step Posting a Credit Memo in Accounts Receivables if the Sales and Distribution (SD) component is not in scope.

4.6.1 Posting a Credit Memo with Reference to the Invoice in Sales and Distribution

UseBased on a query of the customer, you decide to grant him a credit note.

You post the credit memo with reference to the original invoice. This allows the system to connect the relevant information and ensure a consistent processing.

To execute this activity, run the processes in the Credit Memo Processing (204) scenario, using the master data from this document.

In exceptional case, you can post the credit memo with accounts receivable. Examples are credit memos for customers, which cannot be posted in SD because of missing line items identifications.

PrerequisitesA customer invoice was posted within the previous step.

Procedure

If you post the credit memo with sales transaction (SD), run the processes in the Credit Memo Processing (204) scenario.

Otherwise make the following steps.

1. Access the transaction choosing one of the following navigation options:

Option 1: SAP Graphical User Interface (SAP GUI)

SAP ECC menu Accounting Financial Accounting Accounts Receivable Document Entry Credit Memo

Transaction code FB75

Option 2: SAP NetWeaver Business Client (SAP NWBC) via Business Role

Business role Accounts Receivable Accountant 1 (SAP_BPR_AR_CLERK-S1)

Business role menu Accounts Receivable Billing Enter Outgoing Credit Memos

2. On the Basic Data tab page in the Enter Customer Credit Memo: Company Code 1000 screen, make the following entries:

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Field name Description User action and values Comment

Customer Select Customer Enter the customer from the down payment request and posted customer invoice.

For example, 100000

Document Date Enter document date For example, Today’s date

Reference Enter invoice reference For example, 12345

Amount Credit memo amount For example, 300

Currency TRY

Calculate tax X

3. Enter the following data for the first line item:

Field name Description User action and values Comment

G/L Account Specify G/L account to be posted

610000000

Amount in doc. Curr. Amount in document currency

For example, 300

Tax Code Select tax code For example, W3

4. Choose the Payment tab page.

5. On the Payment tab page, make the following entries:

Field name Description User action and values Comment

Inv.ref. Invoice reference

Invoice document number

Invoice Reference: enter the number of the invoice you created for the customer

6. Choose Enter. The system displays the message Data was copied. Choose Enter again to confirm the message

If you enter the FI document number of the invoice in the Invoice Reference field, the invoice payment data is automatically copied (baseline date for payment, terms of payment). This is logged with the displayed system message. If you do not enter an invoice reference, the credit memo created is due immediately.

7. Choose Post (Ctrl+S). The system displays the message Document XXXXXXXXXX was posted in company code 1000. (XXXXXXXXXX is the assigned document number).

ResultIf you post the credit memo with reference to the invoice, the system automatically transfers the terms of payment from the invoice to the credit memo.

4.6.2 Posting a Credit Memo in Accounts Receivable

UseBased on a query of the customer, you decide to grant him a credit note.

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You post this document with reference to the original invoice. This allows the system to connect the relevant information and ensure a consistent processing.

Procedure1. Access the transaction choosing one of the following navigation options:

Option 1: SAP Graphical User Interface (SAP GUI)

SAP ECC menu Accounting Financial Accounting Accounts Receivable Document Entry Credit Memo

Transaction code FB75

Option 2: SAP NetWeaver Business Client (SAP NWBC) via Business Role

Business role Accounts Receivable Accountant 1 (SAP_BPR_AR_CLERK-S1)

Business role menu Accounts Receivable Billing Enter Outgoing Credit Memos

2. On the Basic Data tab in the Enter Customer Credit Memo: Company Code 1000 screen, make the following entries:

Field name Description User action and values Comment

Customer Select Customer Enter the customer from the down payment request and posted customer invoice.

For example, 100000

Document Date Enter document date For example, Today’s date

Reference Enter invoice reference For example, 12345

Amount Credit memo amount For example, 300

Currency TRY

Calculate tax X

3. Enter the following data for the first line item:

Field name Description User action and values Comment

G/L Account Specify G/L account to be posted

For example, revenue account 610000000

D/C Debit/Credit S Debit

Amount in doc. curr. Amount in document currency

For example, * or 300

Tax Code Select tax code For example, W3

If profit centers exist they should also be entered in Profit Center field. In this case scroll to the right to fill in the field.

4. Choose the Payment tab page.

5. On the Payment tab page, make the following entries:

Field name User action and values Comment

Inv.ref. Invoice document number For example, enter the number of the invoice you

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created before in process Posting a customer invoice.

6. Choose Enter. The system displays the message Data was copied. Choose Enter again to confirm the message

If you enter the FI document number of the invoice in the Invoice Reference field, the invoice payment data is automatically copied (baseline date for payment, terms of payment). This is logged with the displayed system message.

If you do not enter an invoice reference, the credit memo created is due immediately.

7. Choose Post (Ctrl+S). The system displays the message Document XXXXXXXXXX was posted in company code BP01. (XXXXXXXXXX is the assigned document number).

ResultIf you post the credit memo with reference to the invoice, the system automatically transfers the terms of payment from the invoice to the credit memo.

4.7 Down Payment Clearing Manually

UseAfter you have issued the final invoice, the down payment documents are cleared automatically with the invoice. A transfer posting to the normal reconciliation account 430000 is carried out.

This step is described in scenario Customer Down Payment (201, 4.11).

If the settlement of the down payment has not been processed automatically, you have to do this step manually.

Prerequisites Down payments are posted.

A customer invoice is posted.

The down payments are not cleared automatically with the invoice.

Procedure

1. Access the transaction choosing one of the following navigation options:

Option 1: SAP Graphical User Interface (SAP GUI)

SAP ECC menu Accounting Financial Accounting Customers Document Entry Down Payment Clearing

Transaction code F-39

Option 2: SAP NetWeaver Business Client (SAP NWBC) via Business Role

Business role Accounts Receivable Accountant 2

(SAP_BPR_AR_CLERK-S2)

Business role menu Accounts Receivable → Payments → Clear Customer Down Payment

2. On the Clear Customer Down Payment: Header Data screen, make the following entries.

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Field name User action and values Comment

Document Date Today’s date

Company Code <Company Code>

Currency TRY

Reference Clear down paym.

Account <customer account>

Invoice Reference Document number of the invoice

3. Choose Process Down Payments and select the corresponding down payment.

4. Choose Save. Ignore the message that appears at the bottom of the screen.

ResultThe down payment is cleared. The system posts a new item in the customer account and in account 120000000. The new item can now be handled as a partial payment, and included and cleared when an incoming payment is received (or by the payment program).

4.8 Posting Payments using Automatic Payments Program

UseThe payment program enables you to carry out automatic domestic and international payment transactions with vendors and customers. It creates the payment documents and makes the data available for the payment medium programs. These programs either print a payment list or payment form, or create data media/files, which can then be sent to the bank on disk or with special bank software.

The payment medium program stores data in the SAP print management system and DME administration system (for DME). Here, the data is retrieved separately for each form/data medium and can be transferred in the required manner.

After a successful payment run, the open customer or vendor items are paid, the items cleared, and payment media created, which you can send to the bank.

In the open item, you can specify a payment currency different from the document currency. You can also specify an amount that is then paid instead of the gross amount of the item. This means that it represents the gross amount of the item in the payment currency.

Prerequisites Master data for customer has been maintained regarding bank data and allowed payment methods.

Customizing for the payment program has been finished. Selection variants for the creation of the payment media have been created and allocated in Customizing.

On the customer account open due items exist. You can check this using transaction FBL5N Display/Change Line Items.

If this is not the case, post some invoices as described in step Posting Customer Invoices.

Procedure1. Access the transaction choosing one of the following navigation options:

Option 1: SAP Graphical User Interface (SAP GUI)

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SAP ECC menu Accounting → Financial Accounting → Accounts Receivable → Periodic Processing → Payments

Transaction code F110

Option 2: SAP NetWeaver Business Client (SAP NWBC) via Business Role

Business role Accounts Receivable Accountant 2 (SAP_BPR_AR_CLERK-S2)

Business role menu Accounts Receivable → Payments → Parameters for Automatic Payment

2. On the Automatic Payment Transactions: Status screen, enter the required data.

Field name Description User action and values Comment

Run Date Any date for identification

For example, Today’s date

Identification Any identification Enter a unique alphanumeric ID per run date. For example, your initials with a 2 digit number at the end

For example, MO01

3. Choose the Parameter tab page.

4. On the Automatic Payment Transactions: Parameters screen, enter the required data.

Field name Description User action and values Comment

Posting Date Posting date of the clearing documents

For example, Today’s date

Docs Entered Up To Entry date of the documents to be considered

For example, Today’s date

Customer Items Due By

Specify due date of items to be considered

All customer items that are due by the day entered, are taken into consideration

For example, Today’s date + 1 month

Company Codes 1000

Payment Methods I

Next p/date Specify the day of the next payment run execution

Date of next payment run

For example Today’s date + 1 month

Customer Specify customer (from) Open items of this customer are going to be regulated via the payment run.

Select the customer for whom the invoice has been

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entered in step Posting a Customer Invoice (step 4.5)

For example, 100000

To Specify customer (to) All customers specified within the range from – to are going to be regulated with the payment run.

For example, 100000

5. Choose Save Parameters (Ctrl+S).

6. Choose the Status tab page.

7. Choose Pmnt Run (Schedule Payment Run (F7)). Confirm the Schedule payment dialog box with Yes.

8. In the Schedule Payment dialog box, enter the following data:

Field name Description User action and values Comment

Start date Specify start date For example Today’s date

Start immediately X

Create Payment Medium

X

9. Choose Schedule (Enter).

10. Keep choosing Status (Shift + F2) until the status text changes to Payment run has been carried out.

11. After the payment run has been finished, you have to note the reference number of the DME-File, as you will need this for the later simulation of the manual account statement posting.

1. Choose Environment → Payment Medium → DME Administration to call up theinformation about the created DME File. Select the Line of the created DME File and choose Choose (F2). The attributes are displayed. Note the reference number.

2. Finish the transaction by choosing Cancel (F12) twice.

3. You can also get the required information by using the Payment run log. To do so, choose Display Payment Run Log (Shift+F8) instead of step 1 and 2.

ResultThe payment run has been executed. Payments by Collection/Direct debit for customers have been carried out. The open customer items have been cleared. The payment media, DME files, and associated lists have been created and can be sent to the bank.

4.9 Outgoing Payments - manually

UseYou can post outgoing payments either manually or automatically (payment program SAPF110 – see previous step).

The manual posting process is described below. You should process like this especially in case of manual payment or a manual step by step posting of the account statement.

Prerequisites

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Open items have been posted.

Procedure1. Access the transaction choosing one of the following navigation options:

Option 1: SAP Graphical User Interface (SAP GUI)

SAP ECC menu Accounting Financial Accounting Accounts Receivable Document Entry Other Outgoing Payments

Transaction code F-31

Option 2: SAP NetWeaver Business Client (SAP NWBC) via Business Role

Business role Accounts Receivable Accountant 2 (SAP_BPR_AR_CLERK-S2)

Business role menu Accounts Receivable Payments Post Outgoing Payments

2. On the Post Outgoing Payment: Header Data screen, make the following entries:

Field name Description User action and values Comment

Document Date

* For example, today’s date

Posting Date * For example, today’s date

Company Code

1000

Currency TRY TRY

Reference (*) optional

Bank data

Account * (bank transfer domestic account)

For example, 102010000

Amount * For example, 1900

Value Date * For example, today’s date

Open item selection

Account * Enter the existing customer with open invoice:

Account Type

D

3. Choose Process Open Items.

4. On the Process Open Items: select the required item (Open invoices, credit memos, and so on).

5. Choose Post (Ctrl+ S).The system displays the message Document XXXXXXXXXX was posted in company code 1000. Check the posted document using Document → Display

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ResultThe document posts the bank account and the customer account. The system clears the open invoices that were selected during the process open items along with payment made.

4.10 Posting Incoming Payment from Customer Manually

UseThis activity posts the incoming payments from the customer.

Procedure1. Access the transaction choosing one of the following navigation options:

Option 1: SAP Graphical User Interface (SAP GUI)

SAP ECC menu Accounting → Financial Accounting → Customer → Document Entry → Incoming Payments

Transaction code F-28

Option 2: SAP NetWeaver Business Client (SAP NWBC) via Business Role

Business role Accounts Receivable Accountant 2 (SAP_BPR_AR_CLERK-S2)

Business role menu Accounts Receivable → Payments → Post Incoming Payments

2. On the Post Incoming payments: Header Data screen, enter the following information:

Field name Description User action and values Comment

Document date Enter document date For example Today’s date

Company Code 1000

Currency TRY

Account Select bank G/L account to be posted.

Section Bank G/L Account

For example 280009 Deutsche Bank (customer incoming payments)

Amount * Select the amount of a customer invoice

For example 7000

Open item selection-Account

Select Customer. Number of the account from which the open items are to be selected for further processing

For example 100000

Value Date Specify value date. For example Today’s date

3. Choose Enter.

4. On the Post incoming payments Process open items screen, double-click the invoices to be applied against the payment.

You can optionally create residual items, partial payments, or charge of differences.

5. Choose Post.

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To check document before posting, choose Simulate (F9) to display document, with cash discount, automatic pmt. difference entries, and residual items.

ResultThe payment is deposited in bank and invoices identified for the payment are cleared. You do not need to process any other steps in this document.

Debited Accounts Credited Accounts

Bank Customer

Pmt. Differences Payment differences

Customer (Residual items)

4.11 Automatic Clearing of Open Items in Customer Accounts

UseYou can periodically clear open customer account items if credit memos have been created for invoices, for example.

PrerequisitesOpen customer documents are posted.

Procedure1. Access the transaction choosing one of the following navigation options:

Option 1: SAP Graphical User Interface (SAP GUI)

SAP ECC menu Accounting Financial Accounting Accounts Receivable Periodic Processing Automatic Clearing Without Specification of Clearing Currency

Transaction code F.13

Option 2: SAP NetWeaver Business Client (SAP NWBC) via Business Role

Business role Accounts Receivable Manager (SAP_BPR_AR_CLERK-K)

Business role menu Accounts Receivable Periodic and Closing Activities Automatic clearing

2. On the Automatic Clearing screen, enter the following data:

Field name Description User action and values Comment

Company Code 1000

Select customers X Select the indicator.

Special G/L Transactions

x Select this indicator, if special G/L transactions (down payments) should be cleared automatically

Test run X To perform a test run, select the indicator. For the real run, deselect the indicator and execute the

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program again.

First perform a test run; the indicator is activated automatically.

3. Choose Execute (F8).

4. When you perform the real run the system displays the warning: This program run is a production run. Choose Enter to confirm the warning and to start the run.

ResultAll the open items that have identical debit and credit amounts and references are cleared (the customer invoice and the credit memo created within the prerequisite section are cleared). A log is created.

4.12 Manual Clearing of Open Items in Customer Accounts

UseClear open customer items. If the balance of the items to be cleared is not 0, you can create a residual item, for example for overpayments/underpayments.

PrerequisitesOpen Items in customer accounts are posted.

Procedure1. Access the transaction choosing one of the following navigation options:

Option 1: SAP Graphical User Interface (SAP GUI)

SAP ECC menu Accounting Financial Accounting Accounts Receivable Account Clear

Transaction code F-32

Option 2: SAP NetWeaver Business Client (SAP NWBC) via Business Role

Business role Accounts Receivable Accountant 1 (SAP_BPR_AR_CLERK-S1)

Business role menu Accounts Receivable Document Processing

2. Only SAP NetWeaver Business Client (SAP NWBC): Mark the first row of the required business partner and choose All Customer Line Items Open

3. Choose the relevant document number and choose Clear Customer Items.

4. On the Clear Customer: Header Data screen, enter the required data.

Field name Description User action and values Comment

Account Enter Customer. Enter the customer account number for whom the invoice and credit memo was posted.

For example 100000

Company Code 1000

Additional

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Field name Description User action and values Comment

Selections

Reference

5. Choose Enter.

6. On the Clear Customer: Enter Selection Criteria screen, enter the required data.

Field name Description User action and values Comment

Reference From Reference interval to be taken into account

For example, REF006

7. Choose Process Open Items.

8. Depending on your user settings, the open items you want to clear have to be activated first. To do this, mark the open items and choose Activate Items.

9. If discount has been calculated, delete the amounts, which are defaulted in the respective column.

10. You have to specify the open items that are to be fully cleared, and the open items for which a residual item is to be created. Choose Residual Items and enter the residual amount for the invoice. As an alternative, you can also double-click the entry field, which causes the transaction to calculate the residual amount itself.

11. For some reasons it makes sense not to allocate the residual amount to one item, but to post it to the account without allocation. To do so, use the Difference Postings field, instead and enter the residual amount here.

12. Choose Post (Ctrl+S) to save your entries. The document overview is being displayed now, and you are asked to update the highlighted line item. Choose the residual item by double-click and enter a describing text for the line item. Choose Post (Ctrl+S) to finally post the document.

ResultThe open items selected in the account have been cleared. If a difference is determined, a residual item or a new open item is created.

4.13 Manual Bank Statement

UseThe bank credits the collection, the direct debit, the deposited checks, and a bank transfer from a customer to your account. As in the case currently under consideration some open items have already been cleared by the automatic payment and the check deposit, the posting of the bank statement in these cases will clear the open items bank clearing account.

PrerequisitesHouse banks must be maintained and the customizing for the manual bank statement has to be finished.

Procedure

1. Access the transaction choosing one of the following navigation options:

Option 1: SAP Graphical User Interface (SAP GUI)

SAP ECC menu Accounting Financial Accounting Banks Incomings Bank Statement Manual Entry

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Transaction code FF67

Option 2: SAP NetWeaver Business Client (SAP NWBC) via Business Role

Business role Bank Accountant (SAP_BPR_BANKACC_S)

Business role menu Bank Accounting Incomings Manual Account Statement

2. Using the transaction the first time requires the entry of the following data on the Specifications screen:

Field name Description User action and values Comment

Internal Bank Determination

X If this indicator is set, you can enter the house bank ID and the account ID. If the indicator is not set, you have to enter the bank number and the bank account number.

Import advice

Start Variant YB01

Further Processing

Processing Type 4 Further processing online. You have to choose Processing Type 4. If you choose this processing type, you can use transaction FEBAN or FEBA for further post processing.

To change the specifications, choose Settings Specifications on the following screen.

3. Choose Enter.

4. On the Process Manual Bank Statement screen, enter the required data.

Field name Description User action and values Comment

Company Code 1000

House Bank House bank for which bank statement is being entered

FOR01

For example, YKB01

Account ID House bank account for which bank statement is being entered

1000

For example, 1000

Statement Number Number of the bank statement to be processed

18

Last bank statement number for the selected house bank/account + 1

For example 1

Statement Date Date of the Account For example, Current date

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Field name Description User action and values Comment

Statement to be processed

03.03.2009

Control

Opening Balance Opening Balance

0

Opening balance = Closing Balance of the previous bank statement (compare note below for further details)

For example 0

Closing Balance Opening Balance + Balance of the bank account statement

10000

Closing Balance = Opening Balance + all credits – all debits (in bank statement) for example 0 + 14.030,51 = 14.030,51

Entering the opening balance causes a check, if the amount matches with previously entered account statements. To determine the ending balance of the last account statement, which might have been entered during previous tests, choose Overview (F8) and - on the following screen – choose the line belonging to the bank, to which you want to add another account statement. From the following screen, you can pick the values of the last account statement, which has been posted.

5. Choose Enter to confirm your entries and process the next screen.

6. On the Process Manual Bank Statement screen, enter the required data.

Field name Description User action and values Comment

Transaction Select TransactionTR01+

Incoming Fund Transfer

Value Date Value date of the item03.03.2009

Current date

Amount Amount of Transaction13000

Bank refer.

7. In the second line, enter the following data:

Field name Description User action and values Comment

Transaction Select Transaction TR02-

Pay Interest

Value Date Value date of the item

03.03.2009

For example Current date

Amount Amount of Transaction -1000

Bank Reference Bank Reference

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8. In the third line, enter the following data:

Field name Description User action and values Comment

Transaction Select TransactionTR03-

Pay commission

Value Date Value date of the item

03.03.2009

For example Current date

Amount Amount of Transaction-2000

Bank Reference Bank Reference

9. Choose Save (Ctrl+S). The account statement is included in the system when you choose Save, but is not yet posted. You can still change the account statement or add new items to it.

10. Choose Post statement. The statement is posted online (in the background).

Transaction 010 + stands for Collection/Direct debit and contain the posting logic for the document to be posted. In this case, the document is posted from the bank to bank sub account by clearing the items generated earlier with the payment program on the bank sub account.

Transaction 001 + stands for Cash receipt via interim account and contain the posting logic for the document to be posted. In this case the document is posted:

• From the bank to the bank sub account (bank clearing account) and

• From the bank sub account to the customer with automatic clearing, provided the open item can be clearly identified on the basis of the bank reference (reference document number).

ResultOnce you have posted the account statement, the system displays the posting statistics. These enable you to see how many FB01 postings (post without clearing) have been carried out with and without errors. This also applies to FB05 postings (post with clearing).

In our example, both kinds of postings have been carried out. The postings which had been created on the bank sub account by the payment program have been cleared by those from the bank account statement.

4.14 Reprocessing an Account Statement

UseEvery time you post a manual account statement, you should reprocess it because the system cannot always clear all the items automatically. This is particularly important if the customer has not paid the total amount or has quoted the wrong reference. In this particular case, no clearing posting is carried out and, consequently, reprocessing is necessary.

PrerequisitesThe manual account statement has been posted.

Procedure1. Access the transaction choosing one of the following navigation options:

Option 1: SAP Graphical User Interface (SAP GUI)

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SAP ECC menu Accounting Financial Accounting Banks Incomings Bank Statement Reprocess

Transaction code FEBA_BANK_STATEMENT

Option 2: SAP NetWeaver Business Client (SAP NWBC) via Business Role

Business role Bank Accountant (SAP_BPR_BANKACC_S)

Business role menu Bank Accounting Incomings Postprocessing Bank Statement

2. On the Bank Statement Subsequent Processing screen, enter the required data.

Field name Description User action and values Comment

Company Code 1000

House Bank House bank for which bank statement is being processed

FOR01

Account ID House bank account for which bank statement is being processed

1000

Statement number Number of the account statement to be processed

18

Statement Date Date of the Account Statement to be processed

03.03.2009

3. Choose Statement Overview.

4. The corresponding statements from this bank and the statement items are displayed.

5. On the Bank Statement Overview screen, select the bank row with a double-click you want

to post.

6. On the Bank Statement Overview screen all the statement numbers are displayed.

A green light next to the statement item indicates that the postings have been processed

without errors. You can see the posted document number in the individual statement items.

Double-click an item to display further information, such as the reference, business partner,

bank details, external transaction, note to payee, and so on. To display the document that

was created, double-click the document number.

A red light next to the statement item indicates that the account statement items could not be

posted. You have to reprocess these items.

7. On the Bank Statement Overview screen, select the statement number with a double-click

you want to post (statement with the red light).

8. On the Bank Statement Overview screen, select the amount row, which has to be posted.

9. On the Bank Statement Overview screen choose Line items Post.

10. On the Post with Clearing Select open items screen, make the following entries:

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Field name Description User action and values Comment

Company Code 1000

Account <account number from the customer>

For example 100000

Account Type D Customers

11. If you can select additional selections (for example, amount or document number or reference) you can clear with selection criteria. Choose the relevant additional selection. In this case on the Post with Clearing Enter selection criteria screen, enter the relevant selection and choose Process open items.

12. If no selection criteria are needed, choose enter.

13. On the Post with Clearing Process open items screen, select the document number(s) you want to clear.

14. In the Amount entered field, you can see the bank statement amount, which has to be cleared. When you pick the relevant document number(s) the Assigned field, shows the total amount.

15. In the Not assigned field, you can see the difference between Amount entered and Assigned. When the field is zero you can post and clear the statement.

16. Choose post.

ResultThe items are posted which could not be cleared automatically.

4.15 Dunning

UseTwo dunning procedures have been set up:

0001 – Dunning notice every 14 days, 4 dunning levelsYB30 – Dunning notice in conjunction with interest calculation, 30 days after the invoice has been created

Dunning procedure 0001 is used when no interest rates are to be posted.

Dunning procedure YB30 is used when interest rates are to be posted 30 days after the invoice has been created. In this case, the dunning program creates a dunning notice (without calculating the interest) that specifies a payment deadline. Once the payment deadline has expired, the interest calculation program is started, which calculates and posts the interest rates. The customer then receives a letter informing him or her of the amount of interest that has been posted. The second dunning level in dunning procedure YB30 is an internal dunning level for initiating the legal dunning procedure.

Alternatively, the interest on arrears can also be calculated directly, without the dunning program. The interest calculation program is, therefore, also described in a separate scenario.

Dunning notices can be sent to customers and vendors (in this case, credit memos, for example). The following example describes the procedure for customers only. The procedure is the same for vendors.

Process Flow• Maintain customer accounts: assign the required dunning procedure and/or the interest

indicator 01

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• Overdue items exist in the respective customer accounts. If this is not the case, you can post to the customer account manually; you should ensure here that the due date of the items is at least 30 days in the past. If necessary, start the interest on arrears calculation

• Start the dunning program

• Print out letters (transaction SP01)

PrerequisitesNone.

Procedure

1. Access the transaction choosing one of the following navigation options:

Option 1: SAP Graphical User Interface (SAP GUI)

SAP ECC menu Accounting Financial Accounting Accounts Receivable Periodic Processing Dunning

Transaction code F150

Option 2: SAP NetWeaver Business Client (SAP NWBC) via Business Role

Business role Accounts Receivable Manager (SAP_BPR_AR_CLERK-K)

Business role menu Accounts Receivable Periodic and Closing Activities Dunning Run

2. On the Dunning screen, make the following entries:

Field name Description User action and values Comment

Run On Any date for identification

03.03.2009

For example Today’s date

Identification Any identification

ZTRTR

Enter an alphanumeric ID for dunning run. For example your initials with a 2 digit number at the end

For example MO01

3. On the Parameter tab page, make the following entries:

Field name Description User action and values Comment

Dunning Date Enter dunning date

03.03.2009

For example Today’s date

Documents Posted Up To

Enter Posting date of documents to be processed by the run

03.03.2009

Only items which have been posted up to this date are included in the processing.

For example Today’s date

Company Code 1000

Customer Enter a customer or interval of customers

100001

Due open item should exist for this customer.

For example 100001

4. On the Additional Log tab page, make the following entries:

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Field name Description User action and values Comment

Customer Enter a customer or interval of customers

100001

For example 100001

5. Choose Save.

6. Choose the Status tab page.

7. Choose Schedule (Schedule dunning run (F7)) to schedule the proposal run.

8. In the Output Parameters dialog box, make the following entries:

Field name Description User action and values Comment

Output device Enter name of printer LP01

For example LOCL or LP01

9. Choose Continue.

10. On the Schedule Selection and Print screen, make the following entries:

Field name Description User action and values Comment

Start immediately

11. Choose Schedule (Execute (F5)).

12. On the Status tab page, you can now check the relevant dunning run status. Choose Enter to update the status. The message Dun. selection is complete then appears.

13. Choose Log to display the log.

14. Choose Dunning List to display the dunning list. In the Dunning List Variant dialog box, choose Enter.

15. Choose Dunning Printout to schedule the update run.

16. In the Output Parameters dialog box, make the following entries:

Field name Description User action and values Comment

Output device Enter name of printer For example LOCL or LP01

17. Choose Continue.

18. On the Schedule Print dialog box, make the following entries:

Field name Description User action and values Comment

Start immediately X

19. Choose Print.

20. On the Status tab page, you can now check the relevant dunning run status. Choose Enter to update the status. The message Dun. printout is complete then appears.

21. You can also display the log and the dunning list here.

22. Go to the spool administration to print out the dunning notices. Access the transaction from the Dunning screen choosing the following path in the SAP menu: System Own Spool Requests, or access the activity directly using the transaction code /nSP02.

23. Select the relevant spool request and choose Print Directly.

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ResultDunning notices to customers are printed.

The dunning data in the customer master record and in the open items is updated with the relevant dunning level and the last dunning date. The highest dunning level of all the open account items is set in the master record.

4.16 Interest Calculation

UseCalculation of interest on overdue items

Prerequisites• Interest indicator 01 is configured with the required interest rate and the corresponding

account determination settings.

• Interest indicator 01 was set in the customer master record

Procedure1. Access the transaction choosing one of the following navigation options:

Option 1: SAP Graphical User Interface (SAP GUI)

SAP ECC menu Accounting Financial Accounting Accounts Receivable Periodic Processing Interest Calculation Arrears Interest With Open Items

Transaction code F.2B

Option 2: SAP NetWeaver Business Client (SAP NWBC) via Business Role

Business role Accounts Receivable Manager (SAP_BPR_AR_CLERK-K)

Business role menu Accounts Receivable Periodic and Closing Activities Interest Calculation on Overdue Items

2. On the Calculate Interest on Arrears screen, make the following entries:

Field name Description User action and values Comment

Customer Account Enter a customer or interval of customers

Due open item should exist for this customer.

For example, 100000

Company Code 1000

Field name Description User action and values Comment

Further selections

to settlement period upper limit

<enter date> For example Today’s date

Field name Description User action and values Comment

Create form select

Form Name YB_F_DUZI_01

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Print Form X Select the indicator

Form Printer (Batch) Enter name of printer For example LOCL or LP01

Date of Issue Enter Date of Issue For example Today’s date

3. Choose Execute.

4. If no entry for an output device exists in your user profile, a request to enter one in a dialog box appears. If this occurs, enter an existing output device.

5. Confirm with Print (Ctrl+P).

6. The system displays the message Batch input session RFDUZI00 created.

7. To run the batch input session, go to batch input processing and run the session.

For detailed description, see step Running Batch Input Sessions.For this process, use the session name RFDUZI00.

If you do not want to post the calculated interest, use transaction F.2C.

8. To print out the letters go to the spool administration transaction, access the transaction from the Calculate Interest on Arrears screen choosing the SAP menu path System Own Spool Requests, or directly using the transaction code SP02.

9. Select the relevant spool request and choose Print Directly.

Note that no letters will be placed in the spool request list if you do not choose a printer that has been set up in the system.

ResultThe letters are printed. The interest calculation dates have been updated in the customer master records (last date of the interest calculation run).

The batch input session with the interest postings has been posted: on the debit side, posting is carried out to the customer account with posting key 01; on the credit side, posting is carried out to account other interest and similar revenue. The document type is DV.

4.17 One-Time-Accounts Postings

UseOne-time accounts are used to manage one-time customers. You can use one-time accounts for one-time customers to avoid generating large volumes of master data.

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Proceed with process step One-Time-Accounts Postings in Sales and Distribution if the Sales And Distribution (SD) component is in scope. This ensures full integration of the sales and distribution and accounting/controlling functionality.

Proceed with process step One-Time-Accounts Postings in Accounting if the Sales and Distribution (SD) component is not in scope.

PrerequisitesAccount groups have been created for one-time accounts. The one-time account has been created (refer to the Creating a One-Time Account Business Process Documentation).

4.17.1 One-Time-Accounts Postings in Sales and Distribution

UseOne-time customer invoices are posted in Sales and Distribution (SD) component.

Prerequisites

The Sales and Distribution (SD) component is in scope.

Procedure

To execute this activity, run Sales Order Processing: Sale from stock (109) scenario using the demo data from this document

Step 4.1 Credit Management Check for Sales Order in Scenario 109 should not be processed, because for one-time customer there is no credit limit to set. This step is to be skipped.

In Step 4.3 Sales Order entry in scenario 109 enters following entries:

For Sold to party: one-time account from step 4.2 (this scenario, demo data: CPDL)

For Ship to party: one-time account from step 4.2 (this scenario, demo data: CPDL)

Information: Account Group for one-time customer: YBOC

Choose enter.

A new dialog box appears.

On the Adress from Master Data for Sold-to Party (Document Header) screen, make the following entries:

Field name User action and values Comment

Titel * optional

Name * name of the one-time customer

Street/Hous Number * Street and house number

Postal Code/City * postal code and city

Choose enter.

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Continue step 4.3 from scenario 109.

Continue with step 4.5 ff. from scenario 109.

ResultThe invoice is posted to the one-time domestic (customer) account and the address data is included in the accounting document.

4.17.2 One-Time-Accounts Postings in Accounting

UseOne-time customer invoices are posted in accounting. This functionality should only be used in case if transactions in SD are not applicable.

Prerequisite

The Sales and Distribution (SD) component is not in scope.

Procedure1. Access the transaction choosing one of the following navigation options:

Option 1: SAP Graphical User Interface (SAP GUI)

SAP ECC menu Accounting Financial Accounting Accounts Receivable Document Entry Invoice

Transaction code FB70

Option 2: SAP NetWeaver Business Client (SAP NWBC) via Business Role

Business role Accounts Receivable Accountant 1 (SAP_BPR_AR_CLERK-S1)

Business role menu Accounts Receivable Billing Enter Outgoing Invoices

2. On the Basic Data tab page in the Enter Customer Invoice: Company Code 1000 screen, enter the following data.

Field name Description User action and values Comment

Customer <customer number> For example, enter CPD customer, which has been created with process step Creating a Customer Master Record

Invoice Date <date> For example, Today’s date

Reference <Any reference>

Amount <any amount> For example, 1000

Currency TRY

Calculate Tax X

3. Choose Enter.

4. On the Address and Bank Data screen, enter the data of the customer:

Field name Description User action and values Comment

Name *For example, Mustafa Aslan

Language Key * For example, TR

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Street *For example, Lale Sok. No:12 Beyoğlu

City * For example, İstanbul

Postal Code * For example, 69000

Country * For example, TR

Bank Key * For example, 0064-01135

Bank Account * For example, 0700111

Tax Number 1 *For example, BEYOĞLU V.D.

Tax Number 2 * 12345678901

Example data only, depends on customer details.

5. Enter the following data for the line item:

Field name Description User action and values Comment

G/L acct <revenue account> For example, 600000000

D/C Debit/Credit H Credit

Amount in Document Currency

<any amount> For example, * or 1000Enter the gross amount. The system calculates the output tax automatically.

Tax Code <tax code> For example, A3 (18% Output tax)

If profit centers exist they should also be entered in Profit Center field. In this case scroll to the right to fill in the field.

6. Choose Save.

ResultThe document is posted to the one-time account and the address data are included in the accounting document.

4.18 Setting a Credit Limit

UseYou can set a credit limit for your customers and control how much of the credit limit is used or exceeded.

If you use the system component SAP LO-SD, the system prevents you from creating further sales orders if the credit limit has been exceeded. When you create a standard order, the system outputs an error message if the credit limit is exceeded preventing you from saving the order.

PrerequisitesThe company code has been assigned to a credit control area. The system does not automatically set a credit limit when a customer master record is created. For this reason, you have to set a credit limit manually or maintain the credit control area accordingly in Customizing.

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UseBoth of the checks received are posted on the debit side in the bank clearing account. The totals posting on the account statement, however, are in credit.

Procedure1. Access the transaction choosing one of the following navigation options:

Option 1: SAP Graphical User Interface (SAP GUI)

SAP ECC menu Accounting Financial Accounting Accounts Receivable Credit Management Master Data Change

Transaction code FD32

Option 2: SAP NetWeaver Business Client (SAP NWBC) via Business Role

Business role Accounts Receivable Manager (SAP_BPR_AR_CLERK-K)

Business role menu Accounts Receivable Credit Management

2. Only SAP NetWeaver Business Client (SAP NWBC): Mark the required row and choose Edit Credit Limit.

3. Only SAP Graphical User Interface (SAP GUI): On the Customer Credit Management Change: Initial Screen, make the following entries:

Field name Description User action and values Comment

Customer Enter a customer or interval of customers

For example, 100003

Credit Control Area 1000 Credit Control Area Best Practices

General Data: Central Data

select

Credit control area data: Status

select

4. Only SAP Graphical User Interface (SAP GUI): Choose Enter.

5. On the Customer Credit Management Change: Central Data screen, make the following entries:

Field name Description User action and values Comment

Total Amount Specify total limit For example 50,000.00

Individual Limit Specify individual limit For example 50,000.00

Currency TRY

6. Choose Enter.

7. On the Customer Credit Management Change: Status screen, make the following entries:

Field name Description User action and values Comment

Credit Limit Specify credit limit within credit area

For example 50,000.00

8. Choose Save.

ResultThe credit limits set for a customer accounts are monitored.

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4.19 Credit Control Reporting

UseSeveral credit control reports are available. The Overview report is described here as an example.

Procedure1. Access the transaction choosing one of the following navigation options:

Option 1: SAP Graphical User Interface (SAP GUI)

SAP ECC menu Accounting Financial Accounting Accounts Receivable Credit Management Credit Management info System Overview

Transaction code F.31

Option 2: SAP NetWeaver Business Client (SAP NWBC) via Business Role

Business role Accounts Receivable Manager (SAP_BPR_AR_CLERK-K)

Business role menu Accounts Receivable Credit Management Credit Management Overview

2. On the Credit Overview screen, make the following entries:

Field name Description User action and values Comment

Credit Account Enter a customer or interval of customers, which should be included in the output

For example 100000

Credit Control Area 1000

Inter. Interval Identification (Days in Arrears)

Specify Interval Identification

The days in arrears interval are used for dividing up the customer open items in all company codes belonging to the credit control area by due date.

For example R01N

Open Items select Select the indicator

Open at Key Date Specify Key Date The system selects all items posted up to and including the specified key date and open for this period.

For example Today’s date

3. Choose Execute (F8).

ResultThe system displays a credit overview for the selected customer.

4.20 Displaying a customer accounting document

Purpose

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Display a customer accounting (FI) document.

PrerequisiteAn accounting document exists.

Procedure

1. Access the transaction choosing one of the following navigation options:

Option 1: SAP Graphical User Interface (SAP GUI)

SAP ECC menu Accounting Financial Accounting Accounts Receivable Document Display

Transaction code FB03

Option 2: SAP NetWeaver Business Client (SAP NWBC) via Business Role

Business role Accounts Receivable Accountant 1 (SAP_BPR_AR_CLERK-S1)

Business role menu Accounts Receivable Document Processing

2. Only SAP NetWeaver Business Client (SAP NWBC): Mark the required row and choose Display.

3. Only SAP Graphical User Interface (SAP GUI): On the Display Document: Initial Screen make the following entries:

Field name Description User action and values Comment

Document Number Any existing FI document number

For example, 1800000001

Company Code 1000

Fiscal Year Fiscal year in which the document was posted

For example, 2009

4. Only SAP Graphical User Interface (SAP GUI): Choose Enter.

PurposeDisplay a customer accounting document.

4.21 Displaying and Changing Customer Line Items

UseDisplaying and changing line items in a customer account.

PrerequisitesLine layout variants, totals variants, and selection fields have been maintained in Customizing.

Procedure

1. Access the transaction choosing one of the following navigation options:

Option 1: SAP Graphical User Interface (SAP GUI)

SAP ECC menu Accounting Financial Accounting Accounts Receivable Account Display/Change Line Items

Transaction code FBL5N

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Option 2: SAP NetWeaver Business Client (SAP NWBC) via Business Role

Business role Accounts Receivable Accountant 1 (SAP_BPR_AR_CLERK-S1)

Business role menu Accounts Receivable Document Processing

2. Only SAP NetWeaver Business Client (SAP NWBC): Choose Change Query, enter the required data.

Field name Description User action and values Comment

Customer account Select Customer Select an existing customer account

For example, 100000

Company Code 1000

3. For SAP NetWeaver Business Client (SAP NWBC): Choose Apply.

4. Only SAP Graphical User Interface (SAP GUI): On the Customer Line Item Display screen, enter the required data.

Field name Description User action and values Comment

Customer account Select Customer Select an existing customer account

For example, 100000

Company Code 1000

All Items select

5. For SAP Graphical User Interface (SAP GUI): Choose Execute (F8). If you choose All Items, the system displays all the account items. You can also choose to display only open items or cleared items.

Proceed as follows to change the document:

1. Choose the line item you want to change by clicking the box at the start of the row.

2. Choose Change Document (pencil icon).

3. On the Change Document: Line Item xxx screen, make the required changes to the line item. Note that you cannot change all of the fields. For example, you cannot change additional account assignments or the amount.

4. Choose Save.

ResultThe line items of an account are displayed. You can now make changes to the document line items.

4.22 Displaying Customer Balances

UseDisplaying customer account balances.

PrerequisitesThe customer account contains items.

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Procedure1. Access the transaction choosing one of the following navigation options:

Option 1: SAP Graphical User Interface (SAP GUI)

SAP ECC menu Accounting Financial Accounting Accounts Receivable Account Display Balances

Transaction code FD10N

Option 2: SAP NetWeaver Business Client (SAP NWBC) via Business Role

Business role Accounts Receivable Accountant 1 (SAP_BPR_AR_CLERK-S1)

Business role menu Accounts Receivable Customers Customer Account Analysis

2. On the Customer Balance Display screen, enter the required data.

Field name Description User action and values Comment

Customer Choose customer account

Choose an existing customer account

For example 100000

Company Code 1000

Fiscal Year Specify the fiscal year The balances are displayed for the selected fiscal year

For example 2007

3. Choose Enter

ResultThe transaction figures are displayed.

4.23 Bill of Exchange

4.23.1 Bill of Exchange Payment

UseThe customers pay with Bill of Exchange.

PrerequisitesThe customer should be created at the system.

Procedure1. Access the transaction choosing one of the following navigation options:

SAP Graphical User Interface (SAP GUI)

SAP_ICC_TURKEY Bills of Exchange Bill of Exchange Payment

Transaction code F-36

2. On the Bill of Exchange Payment screen, enter the required data.

Field name Description User action and values Comment

Document date For example, today

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Posting date For example, today

Company Code 1000

Currency TRY Choose currency

Bill Portfolio S1 Choose Portfolio

Customer 100000 Choose an existing customer

SGL indi C Choose the SGL

Amount 2000

Due on 31.12.2009

Ext.no 123 The Boe Number

Bank 0071-00022

Acc.no 1234

3. Choose Process open items

4. On the Bill of Exchange Payment Select open items screen, choose Process open items

5. On the Bill of Exchange Payment Process open items screen, choose the item you want to process,

6. Choose Save.

ResultThe Bill of Exchange has been created.

4.23.2 Bill of Exchange Transactions

4.23.2.1 Presented to Bank

UseThe Bill of Exchange has been given to the Bank.

PrerequisitesThe Bill of Exchange payment should be posted.

1. Access the transaction choosing one of the following navigation options:

SAP Graphical User Interface (SAP GUI)

SAP_ICC_TURKEY Bills of Exchange Bill of Exchange Transactions

Transaction code FTR03

2. On the Bill of Exchange Transactions screen, enter the required data.

Field name Description User action and values Comment

Company Code 1000

Document date for example, today

Posting date for example, today

3. At the Tab -Transactions, the Presented Bank is selected.

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At the Tab-Selection Criteria

Field name Description User action and values Comment

Bill of Exchange Portfolio

S1

Currency TRY

4. Choose Execute

5. Choose the related Bill of Exchange.

6. Choose Execute.

7. Enter the interim account 101200010.

8. Choose Execute.

ResultThe documents have been created.

4.23.2.2 Cleared at the Bank

UseThe Bill of Exchange has been cleared at the bank.

PrerequisitesThe Bill of Exchange should be presented to the bank.

1. Access the transaction choosing one of the following navigation options:

SAP Graphical User Interface (SAP GUI)

SAP_ICC_TURKEY Bills of Exchange Bill of Exchange Transactions

Transaction code FTR03

2. On the Bill of Exchange Transactions screen, enter the required data.

Field name Description User action and values Comment

Company Code 1000

Document date For example, today

Posting date For example, today

3. At the Tab -Transactions, the Cleared at Bank is selected.

At the Tab-Selection Criteria

Field name Description User action and values Comment

Interim Account 101200010

Bill of Exchange Portfolio

S1

Currency TRY

4. Choose Execute.

5. Select the related Bill of Exchange

6. Choose Execute.

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7. Enter the value date, for example, today.

8. Choose Execute.

ResultThe documents have been created.

4.23.2.3 Bounced at the Bank

UseThe Bill of Exchange has been bounced at the bank.

PrerequisitesThe Bill of Exchange should be presented to the bank.

1. Access the transaction choosing one of the following navigation options:

SAP Graphical User Interface (SAP GUI)

SAP ECC menu

SAP_ICC_TURKEY

Bills of Exchange Bill of Exchange Transactions

Transaction code FTR03

2. On the Bill of Exchange Transactions screen, enter the required data.

Field name Description User action and values Comment

Company Code 1000

Document date For example, today

Posting date For example, today

3. For example,At the Tab -Transactions, the “Bounced at Bank” is selected.

At the Tab-Selection Criteria

Field name Description User action and values Comment

Interim Account 101200010

Bill of Exchange Portfolio

01

Currency TRY

4. Choose Execute.

5. Choose the related Bill of Exchange

6. Choose Execute.

7. Enter Portfolio for bounced bills K1 and Special G/L indicator K.

8. Choose Execute.

ResultThe documents have been created, the Bill of Exchange has been transferred to the Bounced Bill of Exchange Portfolio.

4.23.3 Reversal of Bill of Exchange Transactions

Use

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The bounced Bill of Exchange will be reserved.

PrerequisitesThe Bill of Exchange should be bounced.

Procedure1. Access the transaction choosing one of the following navigation options:

SAP Graphical User Interface (SAP GUI)

SAP ECC menu

SAP_ICC_TURKEY

Bills of Exchange Reversal of Bill of Exchanges Transactions

Transaction code FTR04

2. On the Reversal of Bill of Exchange Transactions screen, enter the required data.

Field name Description User action and values Comment

Company Code 1000

Document date For example, today

Posting date For example, today

3. At the Tab –Reverse Postings, the “from Bounced at Bank/vendor to Bill of exchange Portfolio” is selected.

At the Tab-Selection Criteria

Field name Description User action and values Comment

Portfolio for Bounced Bills

K1

Currency TRY

Sp. G/L Ind. for Bounced Bills

K

Reason for Reversal 02

4. Choose Execute

5. Choose Yes to confirm when a confirmation message dialog box.

ResultThe document has been posted. The Bill of Exchange has been moved from the bounced portfolio to the BOE portfolio.

4.24 Displaying the Bill of Exchanges

UseDisplaying the Bill of Exchanges

PrerequisitesThe customers contain BOE postings.

Procedure1. Access the transaction choosing one of the following navigation options:

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SAP Graphical User Interface (SAP GUI)

SAP ECC menu

SAP_ICC_TURKEY

Bills of Exchange Bill of Exchange List

Transaction code FTR02

2. On the BOE List screen, enter the required data.

Field name Description User action and values Comment

Company Code 1000

Bill of Exchange Portfolio

01

With Bill of Exchange Usage

x Bill with bill of exchange usage indicator

Without Bill of Exchange Usage

Bill without bill of exchange usage indicator

Cleared Bills of Exchange

3. Choose Execute

ResultThe transaction figures are displayed.

5 Appendix

5.1 Reversal of Process Stepsoriginal Step

original Step Name

original Transaction Code

Reversal Step Name

Reversal Transaction Code

Reversal: Remarks

4.34.44.54.64.74.84.94.104.114.124.14

Relevant for all steps where an FI Document was posted

Reversing an FI Document – individual reversal

FB08 For reversal of FI documents compare 156: General Ledger: Reversing a Document – Individual Reversal

4.34.44.54.64.74.84.94.104.114.124.14

Relevant for all steps where an FI Document was posted

Reversing an FI Document – Mass Reversal

F.80 For reversal of FI documents compare 156: General Ledger: Reversing a Document – Mass Reversal

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5.2 Used Forms

UseIn some of the activities of this business process, forms are used. The table below provides details on these forms.

Common form name

Form type Used in process step

Output type

Technical name

YB_F_DUZI_01ACC FI Dunning

Smartform 4.13 YBAA_FIMA

Interest Calculation SAPscript form

4.15 YB_F_DUZI_01

Format DTAZV: accompanying sheet (Germany)

SAPscript form

4.7 YB_PAY_DE_DTAZV

Format DTAUS0: accompanying sheet (Germany)

SAPscript form

4.7 YB_PAY_DE_DTAUS

Check (Germany, 12 inch)

SAPscript form

4.7 YB_F110_D_SCHECK

Payment advice (Germany)

SAPscript 4.7 YB_F110_D_AVIS

Check deposit form SAPscript form

not used in process, but SAPscript form defined

YB_F_M40S_CHEQUE

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