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Employee Rights and Responsibilities Workbook for

Apprentices in the Automotive Industry

Vehicle Body and Paint

Vehicle Fitting

Vehicle Maintenance and Repair

Vehicle Parts

Vehicle Sales

December 2012

1

The Instit te o! Motor Ind stryFansha"sBric#enden$ert!ord SG13 8PQ

Tel: 01992511521

Email: [email protected]. ! """.theimi.org. ! an#

mailto:[email protected]

http://www.motor.org.uk/


http://www.motor.org.uk/

http://www.autocity.org.uk/

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CONTENT

!age

WE"CO#E AN$ INTRO$%CTION

&OW TO % E T&I WOR'(OO'

)* +O%R E#!"O+#ENT RI,&T AN$ RE !ON I(I"ITIE%mployment Rights &ct 1''( and %mployment Relations &ct 1''')• Protection o! "ages incl ding the *ational minim m "age• +or#ing ho rs, holiday entitlement, sic#ness, time o!! !or st dy

and training• Maternity, adoption, paternity, parental lea-e, !le.ible "or#ing• /omplaints, grie-ance and disciplinary proced res, n!air

dismissal, red ndancy• %mployee representati-es and the role o! Trades nions% ality &ct 2010

o r contract o! employment

-* &EA"T&. A/ET+ AN$ EC%RIT+ IN T&E A%TO#OTI0E IN$% TR+

$ealth and Sa!ety at +or# etc &ct 1'34$ealth and sa!ety in yo r "or#placeThe Data Protection &ct 1''5

&cti-ity 1) Floor plan sho"ing !ire e ipment and emergency e.its

&cti-ity 2) Potential ha6ards in yo r "or#place and possible sol tions

1* T&E A%TO#OTI0E IN$% TR+. +O%R E#!"O+ER AN$ +O%R CAREER

The & tomoti-e Ind stry7cc pations in the ind stry/areer De-elopmentIss es o! concern to employers and !or the ind stry

2* O%RCE O/ IN/OR#ATION AN$ A$0ICE

%mployment, employee relations, e ality and learning s pport/areers ad-iceData protection and !reedom o! in!ormation$ealth and sa!ety at "or#

8 legislation3* ERR E0I$ENCE RECOR$ C&EC'"I T

4* ERR $EC"ARATION

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Dear &pprentice

+elcome to the &pprenticeship programme !or the a tomoti-e ind stry9

%mployers ha-e been s pporting o r &pprenticeship programmes !or many years : they help"ith the design o! the programme to ma#e s re that their employees ha-e the s#ills and#no"ledge that they need9

This "or#boo# has been de-eloped to)

• ma#e s re that yo nderstand e-erything to do "ith being a -al able employee ; to"or# sa!ely and "ithin the la", to respect colleag es and !ollo" the employer<sproced res and codes o! practice !or "or#ing ho rs, entitlements s ch as holidays andother bene!its=

• help yo to complete the %mployee Responsibilities and Rights >%RR? &"ard "hich ispart o! this &pprenticeship programme=

• s pport, b t not replace, the employer and training pro-ider<s ind ction programmes andpolicies and proced res=

• pro-ide e-idence to"ards the de-elopment o! yo r Personal @earning and Thin#ing S#ills>%ngland? and +ider 8ey S#ills >+ales?9

%-ery &pprentice m st complete this "or#boo#, e-en i! yo ha-e been employed by thecompany !or a "hile and ha-e completed an ind ction programme be!ore ; it means thatyo "ill already ha-e some o! the #no"ledge and can complete it !aster9

I! yo ha-e any estions or eries abo t yo r training, tal# to yo r training pro-ider,employer or mentor !irst, or !eel !ree to contact o r &pprenticeship De-eloper on01''2A11A21 or email) apprenticeships motor9org9 #

+e "ish yo e-ery s ccess "ith yo r programme9

@inda Stans!ield

/hie! 7perating 7!!icer, The Instit te o! the Motor Ind stry >IMI?

C



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&OW TO % E T&I WOR'(OO'

&ll &pprentices m st recei-e an ind ction to the "or#place and into the &pprenticeshipprogramme as soon as they start the &pprenticeship9 This "ill help yo to settle do"n intothe programme ic#ly and nderstand "hat yo "ill be doing, ho" and "hen9

I! yo are interested in seeing a copy o! the &pprenticeship !rame"or# "hich containsin!ormation abo t yo r programme, yo can do"nload this !rom o r "ebsite at

http) """9theimi9org9 # standardsEandE ali!ications apprenticeship apprenticeship:programmes

The "or#boo# incl des the !ollo"ing sections co-ering the %RR re irements !or yo r &pprenticeship)

19 yo r employment rights and responsibilities ; "hat the la" says and "hat policiesand proced res yo r employer m st ha-e=

29 health, sa!ety and sec rity in the "or#place, incl ding data protection=

C9 the a tomoti-e ind stry, yo r Gob and career=

49 So rces o! in!ormation and ad-ice=

A9 &n e-idence chec#list ; to #eep trac# o! yo r progress in competing the "or#boo#=

(9 %RR declaration !orm con!irming that yo ha-e completed the "or#boo# ; this m stbe completed and signed by yo and yo r employer9

%ach section incl des)

H

4

What do I need to kno56

In!ormation "hich yo "ill need to complete the %RR &"ard

7&o5 am I doing68

& series o! estions to test yo r #no"ledge and to pro-idespace !or yo to "rite in yo r ans"ers

http://www.theimi.org.uk/standards_and_Qualifications/apprenticeship/apprenticeship-programmes




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)* +O%R E#!"O+#ENT RI,&T AN$ RE !ON I(I"ITIE

This section relates to Assessment Criteria )*) 9 )*: of the ERR A5ard

This section "ill help yo to nderstand)

• the main la"s "hich protect yo r rights at "or# to ens re that yo are treated !airly=

• "hat yo r employer e.pects o! yo , "hat yo are entitled to in ret rn !or "ages andthe proced res yo m st !ollo" to #eep "ithin the la"=

• yo r contract o! employment=

• the bene!its o! good employee employer relations9

Employment Rights Act )::4 and Employment Relations Act ):::

These &cts broadly co-er)• protection o! "ages incl ding the *ational minim m "age, sic# pay=• "or#ing ho rs, holiday entitlement, sic#ness, time o!! !or st dy and

training=• maternity, adoption, paternity, parental lea-e, !le.ible "or#ing=• complaints, grie-ance and disciplinary proced res, n!air dismissal,

red ndancy=• employee representati-es and the role o! Trades nions9

o r employer m st ha-e policies and proced res to ma#e s re that allemployees are a"are o! their rights and responsibilities nder these la"s andthis "ill normally be done thro gh ind ction, yo r contract o! employment and,depending on the employer, yo "ill ha-e a sta!! handboo# "ith this importantin!ormation9

This is a short s mmary o! the main employment rights and responsibilities)

National #inimum Wage;

From 7ctober 2012, the *ational Minim m +age >*M+? is)• &pprentices nder the age o! 1', and those o-er the age o! 1' b t in the

!irst year o! an &pprenticeship "ill be entitled to a *M+ o! 29(A per ho r9• &pprentices aged 1' ; 20 and not in their !irst year o! an &pprenticeship are

entitled to a *M+ o! 49'5 per ho r • &pprentices o-er 21 and not in their !irst year o! an &pprenticeship "ill be

entitled to a *M+ o! (91' per ho r9

$o"e-er some employers do pay more than the *ational Minim m +age9

For p to date in!ormation on the *ational Minim m +age please -isithttps) """9go-9 # national:minim m:"age:rates

Working &ours. holiday entitlement and sickness and absence

A

https://www.gov.uk/national-minimum-wage-rates

https://www.gov.uk/national-minimum-wage-rates

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Working Time

The +or#ing Time Reg lations 1''5)• control employees "or#ing ho rs and holiday entitlement=• apply to all employers in the 8, regardless o! "hat type o! b siness they

ha-e or the si6e o! the company=• limit the a-erage ho rs "or#ed each "ee# to a ma.im m o! 45 ho rs per

"ee#, nless the "or#er -ol nteers to do more ho rs9

+or#ing time incl des reg lar d ties as "ell as)• Job related training• Job related tra-elling time e9g9 i! yo are a sales rep=• Time spent "or#ing abroad i! yo "or# !or a 8 based company• Paid and some npaid o-ertime• Time spent on call at the "or#place

It does not incl de time "here no "or# is done e9g9 tra-el !rom home to "or#,npaid o-ertime "hich yo ha-e -ol nteered !or9

Rest brea#s can be paid or npaid= this all depends on yo r indi-id alemployer9 I! yo r brea#s are npaid yo may !ind that yo r "or#ing day isslightly longer9

%.ception) There are also certain cases "here an employee is legally entitled totime o!! "or# b t the employer does not ha-e to pay them9 &n e.ample is G ryd ty9 The employee can claim loss o! "ages and e.penses thro gh the co rtadministrati-e system9

&bsence re ests "ill only be allo"ed by prior permission !rom yo r employer9o m st chec# "ith yo r employer !or the !ollo"ing reasons)

• Doctor Dentist appointment• $oliday• Family reasons e9g9 berea-ement o! a close relati-e or time needed to

loo# a!ter a dependant9• 7ther) may incl de Territorial &rmy Vol nteer Reser-e d ty, trade nion

meetings etc9

Holiday entitlement

&!ter three month<s ser-ice, all employees ha-e a stat tory right to 25 days paidlea-e : incl ding 5 ban# holidays9 I! yo are "or#ing part time yo "o ld recei-ea proportion o! this entitlement9

Sickness absence and sick pay

%mployees ha-e a right to recei-e stat tory sic# pay i! they meet certain criteria9Some employers go beyond this and pay additional entitlements i! yo are

n"ell9

I! yo are sic# and are going to be absent !rom "or# yo need to in!orm yo remployer as soon as possible9 In most places o! "or#, yo "ill need to phoneyo r line manager and in!orm them o! yo r absence, saying ho" long yo thin#yo "ill be o!! "or# !or9

%mployees are allo"ed to sel! certi!icate !or the !irst se-en days o! theirsic#ness "itho t the need to get a certi!icate !rom the doctor, b t yo "ill need

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to chec# "ith yo r employer "hat their r les are9

Doctors Hsic# notesK ha-e been replaced by HFit notesK or Hstatements o! !itness!or "or#K9 This means that yo r doctor can let yo #no" ho" yo r condition "illa!!ect yo r ability to "or#9 This "ill help yo r employer to nderstand ho" theycan help yo get bac# to "or# sooner9 o r doctor can)

• &d-ise "hen yo may be !it !or "or# "ith some s pport=• S ggest "ays to help yo ret rn to "or#• Li-e in!ormation on ho" yo r condition "ill a!!ect "hat yo can do9

Time off for study and training

&s an &pprentice yo "ill already ha-e been granted time o!! !or on and o!! the Gob training, ho"e-er, the right to re est time o!! !or training applies to allemployees "ith the introd ction o! the Employee tudy and TrainingRegulations -<)< "hich came into !orce on ( &pril 20109 This also applies tocompanies "ith less than 2A0 employees !rom &pril 20119

#aternity. adoption. paternity. parental leave and fle=ible 5orking;

I! yo become a parent, yo "ill be entitled to a period o! maternity, paternity orparental lea-e9

Maternity leave:• employers cannot a tomatically dismiss a "oman beca se she is

pregnant=• all pregnant employees are entitled to ta#e p to one year >A2 "ee#s?

maternity lea-e and m st gi-e a least 5 "ee#s notice i! there is achange o! ret rn date=

• !or the !irst si. "ee#s yo "ill be paid '0 o! yo r a-erage "ee#ly

earnings and !or the remaining CC "ee#s at a standard rate o! '0 o!yo r a-erage "ee#ly earning or 1CA94A "hiche-er is the lo"er !ig re?=

• to ali!y !or maternity lea-e yo m st be employed by yo r employercontin o sly !or at least 2( "ee#s into the 1A th "ee# be!ore yo r baby isd e=

• optional #eeping in to ch days o! p to 10 days enabling a "oman to"or# d ring the maternity lea-e=

• all "omen ha-e the right to ret rn to "or# a!ter maternity lea-e9

Paternity Leave• ne" !athers can ta#e either one "ee#<s lea-e or t"o consec ti-e

"ee#s< paternity lea-e and, d ring this time, yo may be entitled to

Paternity pay9 o cannot ta#e odd days o!! and i! yo ta#e t"o "ee#sthey m st be ta#en together=• the &dditional Paternity @ea-e Reg lations entitle male employees "ho

are also !athers, partners o! mothers or adopters to ta#e p to 2("ee#s< paternity lea-e in the !irst year o! the child<s li!e or its placement!or adoption=

• this means that the !ather can share the maternity lea-e "ith the mother"ho "ill be able to ret rn to "or# any time a!ter ( months, enabling the!ather to ha-e "hate-er remains o! the 12 month maternity lea-eperiod9

Parental leave

• parents can ta#e time o!! "or# to loo# a!ter a child or ma#earrangements !or the child to be loo#ed a!ter9 Parents can se this to

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spend more time "ith their children and reach a better balance bet"een"or# and !amily commitments=

• there are strict r les abo t ho" m ch time can be ta#en in a year ;parents can ta#e lea-e in bloc#s o! one "ee# p to a ma.im m o! !o r"ee#s and parents o! a child "ith a disability can ta#e lea-e one day ata time9

• employees get 1C "ee#s in total !or each child ntil the child is A yearsold or in the case o! adopted children or children "ith a disability, 15"ee#s ntil they reach 15 years o! age

Time off for dependents• yo are allo"ed to ta#e a reasonable amo nt o! npaid lea-e to handle

an emergency related to someone "ho depends on yo =• a dependent co ld be h sband, "i!e, partner, child, parent or anyone

li-ing in yo r ho sehold "ho relies on yo !or help in an emergency9

,rievance and disciplinary procedures. unfair dismissal andredundancy

• all employers m st ha-e proced res to handle cases "here employees!eel that they ha-e a ca se !or complaint >grie-ance? abo t theirtreatment and employers m st be able to discipline employees !or not!ollo"ing agreed proced res9

• re!er to the % ality &ct 2010 section !or a s mmary o! areas "here it isillegal to discriminate against people and treat them n!airly=

• yo "ill need to chec# yo r contract o! employment !or the terms andconditions yo ha-e agreed to, incl ding red ndancy and "hat theconse ences are !or brea#ing these conditions !or yo and yo remployer9

Representative (odies and Employee Representatives• &ll employees ha-e the right to ha-e an employee representati-e to

s pport and g ide them d ring grie-ance, disciplinary and n!airdismissal and red ndancy processes9

• &n employee representati-e o! a Trades nion is allo"ed to ta#e timeo!! to do this "or#9

• The name NTrades nion< applies to an organisation "hose role is toreg late relations bet"een employees and employers > Trade %nionand "abour Relations >Consolidation? Act )::-*

• Trades nions c rrently operating in the a tomoti-e ind stry incl de)• The Vehicle B ilding and & tomoti-e Lro p o! the Transport and

Leneral +or#ers nion9• The &malgamated %ngineering and %lectrical nion9• The Leneral Boilerma#ers and &llied Trade nion >LM+ Section?9• The Man !act ring, Science and Finance nion >MSF?9• The %mployers side is represented by the Retail Motor Ind stry

Federation9• Trade associations "ithin the retail motor ind stry represent gro ps o!

employers and ha-e codes o! practice that employers agree to abideby9 Many employers are members o! not G st one association b t an mber co-ering all parts o! their b siness9

• They also represent the ind stry to other organisations and bodies,incl ding go-ernment ; see Section C abo t the a tomoti-e ind stry9

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19 $o" m ch paid ann al lea-e are yo entitled toO

29I! yo don<t nderstand the in!ormation on yo r payslip "hat "o ld yo doO

C9 +hat rest brea#s are yo entitled to and "ill yo be paid !or these brea#sO

49 +hat m st yo do i! yo need to as# !or time o!!, incl ding i! yo are illO

A9 $o" m ch stat tory sic# pay yo can e.pect i! yo are o!! "or# and ho"long "ill yo be paid thisO

(9 @ist the titles o! yo r employer<s codes o! practice !or employees and "herethese can be !o nd9

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39 +hat are the main conse ences i! yo do not !ollo" these codes o!practiceO

59 Brie!ly e.plain "hat the !ollo"ing terms mean and ho" yo can get thiss pport i! yo need it)

Additional "earning upport

Access to Work;

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E@uality Act -<)<

%-eryone is entitled to !air treatment and not to be treated n!airly on thegro nds o! their)

19 &ge29 DisabilityC9 Lender reassignment49 Marriage or ci-il partnershipA9 Pregnancy or maternity(9 Race39 Religion or belie! 59 Se.'9 Se. al orientation

The ne" % ality &ct 2010 ma#es it nla"! l to discriminate against any o!these nine Nprotected characteristics< and it replaces most o! the e.istinge ality legislation in the 89

There are !o r types o! discrimination co-ered by this la")

$irect discrimination "hich is "here someone is treated less !airly thansomeone "ho does not ha-e one or more o! the protected characteristics9

Associative discrimination is "here someone is treated less !airly beca sethey associate "ith or #no" someone "ith a protected characteristic9

!erceptive discrimination is "here someone is treated less !airly beca seothers thin# that they possess one o! the protected characteristics and appliese-en i! a person does not act ally possess that characteristics

Indirect discrimination is "here a pro-ision, criteria or practice is applied toe-eryone in the same "ay9 e9g9 insisting that training ta#es place on a Sat rday"hich co ld a!!ect those "ith childcare responsibilities or those "ith religio sbelie!s9 This might not be intentional9

'9 Li-e an e.ample o! each o! the !o r types o! discrimination in employmentor training, sing any o! the nine protected characteristics9e .g Direct discrimination on the grounds of a person’s age is where they arerefused training because they are near to retirement ( is this exampleaccurate/clear?)

19 Direct discrimination on the gro nds o! is "here

29 &ssociati-e discrimination on the gro nds o! is "here

C9 Percepti-e discrimination on the gro nds o! 9 Is"here

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49 Indirect discrimination on the gro nds o! is"here

Contract of Employment

Section 1:3 o! the %mployment Rights &ct 1''( >amended by the %mployment &ct 2002?, describes "hat m st be stated in a /ontract o! %mployment9 Thestatement can be di-ided into t"o parts ; the !irst part m st be incl ded in yo rcontract, the other in!ormation can be deli-ered in instalments, s ally "ithint"o months o! starting the employment and may be incl ded in a sta!! handboo#i! they are lengthy doc ments

The main contract must include;

• names o! the employer and employee

• date "hen employment began

• date on "hich the employee<s contin o s employment began

• scale or rate o! "ages or the method o! calc lating this

• inter-als at "hich "ages are paid : "ee#ly, monthly or other inter-als

•

terms and conditions relating to ho rs o! "or#, incl ding any terms andconditions relating to normal "or#ing ho rs

• terms and conditions relating to entitlement to holidays, incl ding p blicholidays and holiday pay

• Gob title or a brie! description o! the type o! "or# the employee isemployed to do

• place o! "or# or an indication that an employee is re ired or permittedto "or# at -ario s locations9

Information that must be provided 5ithin t5o months of starting your ob; .

• terms and conditions relating to incapacity !or "or# d e to sic#ness orinG ry, incl ding any pro-ision !or sic# pay

• terms and conditions relating to pensions and pension schemes

• length o! notice the employee is re ired to gi-e and recei-e toterminate the contract

• "here the employment is not intended to be permanent, the length it isintended to last, or the end date i! it is !or a !i.ed term

• "here the employee is re ired to "or# o tside the 8 !or a period o!one month or more, details o! the time they are to "or# abroad, the

1C

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c rrency they "ill be paid in etc9

109 *ame three bene!its o! ha-ing a contract o! employment !or)

o as an employeeO19

29

C9

o r employerO19

29

C9

119 +hat "o ld yo do i! yo !eel that yo are being discriminated against onone or more o! the nine protected characteristics e9g being b llied or beings bGected to se. al harassment

129 +hat "o ld yo do i! yo !eel as tho gh one or more terms and conditionso! yo r contract o! employment are being bro#enO

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1A

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-* &EA"T&. A/ET+ AN$ EC%RIT+ IN T&E A%TO#OTI0E IN$% TR+

This section relates to Assessment Criteria -*) and -*- of the ERR A5ard

This section "ill help yo to nderstand)

• "hat the la" says abo t health and sa!ety at "or#=

• yo r employers proced res !or sa!e "or#ing to protect yo and yo r colleag es at"or#=

• ho" to process personal in!ormation abo t c stomers !airly and sec rely9

&ealth and afety at Work etc Act ):B2

The $ealth and Sa!ety at +or# etc &ct 1'34, also re!erred to as $&S&+ or$S+, is the main legislation co-ering occ pational health and sa!ety in the

nited 8ingdom9 The $ealth and Sa!ety %.ec ti-e is responsible !or en!orcingthe &ct and a n mber o! other &cts and reg lations abo t sa!e "or#ing9

F rther in!ormation on the &ct is a-ailable !rom the $ealth and Sa!ety %.ec ti-e ; see Section 4 !or so rces o! in!ormation and ad-ice9

Employer responsibilities

%mployers m st)• ha-e a policy and proced res relating to sa!e "or#ing=• assess the ris#s in the "or#place=• ma#e s re that e-erybody in-ol-ed is a"are o! the ris#s and proced res to

be !ollo"ed=• e.plain the sa!ety policy to yo and yo r part in ma#ing s re the policy is

!ollo"ed=• ma#e someone responsible !or training s per-ising yo at "or#9=• i! the "or#er apprentice is nder the age o! 15, the employer m st comply

"ith the $ealth and Sa!ety > o ng Persons? Reg lations9

+our responsibilities• yo ha-e a Goint responsibility "ith the employer to ens re that health and

sa!ety is the n mber one priority in the "or#place=• yo ha-e a responsibility to act in a sa!e and responsible manner and li#e

yo r company yo may be prosec ted !or !ail re to comply9

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&ealth and safety in your 5orkplace

If you 5ork in a vehicle 5orkshop;

• there are li#ely to be -ehicles mo-ing aro nd in con!ined spaces9• there may be Vehicle Inspection Pits, "hich ha-e been nco-ered to allo"

"or# on a -ehicle, b t the -ehicle may not yet be in place9• there "ill be -ario s ha6ardo s chemicals in se s ch as Petrol, Diesel,

7ils, and &nti Free6e etc9• there may be -ario s types o! machinery in se s ch as Vehicle $oists, &ir

/ompressors, Lrinding +heels, 7.y &cetylene +elding e ipment etc• there "ill be -ario s electrical cables and !le.ible air pipes in se and these

may be trailed across the !loor9 /are m st be ta#en not to trip or !all o-erthese items9

• in the Parts Department components "ill in general be stored in rac#sagainst the "all9 I! the components "anted are stored high p there "ill beladders in se9

&a ards 5hen 5orking on 0ehicles

• @i!ting and handling parts o! the -ehicle, "hich may be hea-y, a"#"ardlyshaped or di!!ic lt to get at9

• I! it is necessary to go nder a -ehicle it is important to ens re that it isproperly s pported "ith the correct type o! s pport9 Bric#s and thin pieceso! "ood are not s itable s pport9 They "ill collapse nder the -ehicles"eight9

• Some repairs "ill in-ol-e "or#ing -ery close to mo-ing parts o! the engine9/are m st be ta#en not to to ch these parts "ith any part o! the body, yo rclothing or tools9

•

$ybrid and electrically po"ered -ehicles, and some o! the electricalcomponents o! a -ehicle, operate at an e.tremely high -oltage9 &llelectrical po"er so rces sho ld be Nnon:li-e< and handled "ith great care9

• /ommercial "heels are -ery hea-y and e.tremely dangero s to in!late9In!lation m st al"ays be carried o t "ith the "heel sec rely restrained by ag ard9

• +or#ing at height, !or e.ample "hen carrying o t maintenance and repairacti-ities on /ommercial Vehicles9

• Storage and handling o! dangero s chemicals9

$rivingnder no circ mstances may yo dri-e a company -ehicle nless yo ha-e a

c rrent ! ll dri-ing license and the permission o! the company "ith "hom yoare training9 &pprentices sho ld chec# "ith the employer that they are co-eredby the employer<s ins rance policy9

!ersonal !rotection• It is important to be a"are o! "hat personal protection e ipment yo

sho ld se to minimise ris#s to yo rsel!9• Protecti-e boots and o-eralls m st be "orn at all times d ring training9

They are the !irst line o! protection !or yo r body9 Dirty or oily o-erallsho"e-er are a ha6ard and sho ld be replaced "ith a clean set at reg larinter-als or "hen they become e.cessi-ely oily9

• Rings and metal "atch straps are a ha6ard9 Rings can catch on proGectingpieces o! car bodies or mechanical parts9 +atch straps can short o t

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across a battery= this can ca se the strap to become heated and res lt in-ery bad s#in b rns9

• %ye protection m st be "orn "hen "or#ing in areas "here there is apossibility o! small pieces o! metal or dirt hitting the !ace9 For e.ample

sing a drill, a hammer and a chisel or grinder9• &ll inG ries sho ld recei-e attention as soon as possible and the reason !or

the inG ry and treatment gi-en recorded in the company<s accident boo#9• @ong hair sho ld be sa!ely restrained9 I! it is not it can get ca ght in mo-ing

parts9• o sho ld be a"are o! the !ire preca tions in place in yo r place o! "or#,

the types o! !ire e.ting ishers and their ses9• Barrier cream can be sed to pre-ent contamination o! the s#in by oils or

components9• o sho ld ma#e s re not to obstr ct !ire e.its "ith r bbish or components• Bra#e and cl tch d st is a ha6ard9 Protecti-e e.traction e ipment and or

!ace mas#s sho ld be sed9• +hen "or#ing in a paint spraying en-ironment the correct type o! protecti-e

e ipment m st be sed as some isocyanate paint processes arepoisono s9 Reg lar l ng ! nction health chec#s are re ired9

• Badly "orn tools sho ld be ta#en o t o! ser-ice and replaced9• &ll ! els are poisono s9 In the case o! petrol it is a -ery !lammable

s bstance9 Diesel ! el, "hen in the !orm o! a spray !rom a ! el inGector, isalso -ery !lammable and can penetrate the s#in and ca se blood poisoning9

$uring your training. you should be provided 5ith a copy of;

• Be Sa!eQ &n introd ctory g ide to $ealth and Sa!ety

This p blications contain the maGority o! the in!ormation yo "ill re ire on)

• %mergency arrangements >!ire, accidents and !irst aid?=• &ny additional immediate signi!icant ris#s=• /ontrol meas res !or the abo-e=• S per-ision arrangements >and "ho is responsible !or yo as a

learner? and contact person >i! not the s per-isor instr ctor? !or anyhealth and sa!ety concerns=

• &ny restrictions or prohibitions that apply yo as a learner>e ipment, processes, areas, systems etc9?= and

• &ny personal protecti-e e ipment or clothing that is re ired to be"orn, "hen and ho" etc9

• +here and "hat "el!are !acilities are pro-ided !or yo e9g9 toilets,

"ashing !acilities, drin#ing "ater etc9The NBe Sa!eQ< Boo#let can be do"nloaded !rom)http) """9hse9go-9 # campaigns e ro"ee#200( pd!s lscbesa!eg idance9pd! 9

The &ealth and afety >$isplay creen E@uipment? Regulations )::- 9These reg lations "ere introd ced to minimise some o! the ris#s >i9e9headaches? associated "ith sing -is al display nit >VD s? by ens ring that"or#places and Gobs are "ell designed in the !irst place9 The reg lations applyto all employers "ho ha-e "or#ers "ho se VD s !or a large part o! their "or#9

15

http://www.hse.gov.uk/campaigns/euroweek2006/pdfs/lscbesafeguidance.pdf



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1C9 Li-e t"o reasons "hy yo ng people > nder the age o! 15? might be moreat ris# !rom accidents at "or# than ad lts9

149 *ame three "ays in "hich yo can #eep yo rsel! and yo r colleag essa!e at "or#)

1A9 +hat m st yo do i! yo ha-e an accident at "or#O

1( +here is the assembly point i! there is a !ire or e-ac ationO

139 +ho is the !irst aider at "or# and "hat is their roleO

159 +ho sho ld yo tal# to i! yo ha-e any health and sa!ety "orriesO

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1'9 +hat protecti-e clothing or e ipment m st yo "ear and "henO

209 $o" does this e ipment or clothing help to #eep yo sa!eO

$ata !rotection Act )::D

The Data Protection &ct applies to personal in!ormation abo t an indi-id al9 Thiscan be yo or other people, incl ding c stomers9 It can be a name, address ortelephone n mber, Gob yo do, in!ormation abo t the things yo b y or sell9

The &ct "or#s in t"o "ays9 It helps to protect yo r interests by !ollo"ing eightprinciples, to ma#e s re that personal in!ormation abo t yo and yo r c stomers is)

19 !airly and la"! lly processed=

29 processed !or limited p rposes=

C9 ade ate, rele-ant and not e.cessi-e=

49 acc rate and p to date=

A9 not #ept !or longer than is necessary=

(9 processed in line "ith yo r rights=

39 sec re= and

59 not trans!erred to other co ntries "itho t ade ate protection9

The second area co-ered by the &ct gi-es yo important rights , incl ding the right to#no" "hat in!ormation is held abo t yo , incl ding in!ormation held by yo remployer, and the right to correct in!ormation that is "rong9 o also ha-e the rightto claim compensation thro gh the co rts i! an organisation breaches the &ct andthis ca ses yo damage, s ch as !inancial loss9 I! it has, yo can also claim !ordistress9

o m st !ollo" these eight principles and yo r employer "ill ha-e r les to ma#es re that yo do not brea# the la"9 o r employer can be prosec ted i! they brea#this la" and i! yo are !o nd negligent, yo might be liable to prosec tion too, so itis important that yo nderstand "hat yo can and can<t do9

20

http://www.ico.gov.uk/for_the_public/personal_information/how_manage.aspx



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219 @ist three bene!its o! the Data Protection &ct9

229 @ist three "ays in "hich the &ct protects yo r rights9

2C9 %.plain brie!ly ho" yo "o ld #eep personal in!ormation abo t yo rsel!,colleag es or c stomer sec re9

21

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ACTI0IT+ )

Look around your workplace and make a list of six possible dangers or a!ards andw at could be done to prevent accidents from appening:

&a ard &o5 could accidents be prevented619

29

C9

49

A9

(9

22

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ACTI0IT+ -

sing the grid belo" to dra" a plan o! yo r "or# area, then mar# on the plan belo")

• Fire e.ting ishers and other !ire !ighting e ipment•

%mergency e.its• &ssembly points

I! yo "o ld pre!er to se a comp ter so!t"are programme instead, !eel !ree to do so, thencopy and paste the diagram in belo"9 This "ill also pro-ide e-idence !or I/T i! this is part o!yo r &pprenticeship and "ill also pro-ide e-idence !or &pplication o! * mbers i! dra"n toscale9

#y 5ork area;

2C

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Motorcycles and cars tested by appro-ed testing stations "ithin the motorind stry9@arger -ehicles tested at Vehicle Inspectorate Test /entres9

Occupations in the Automotive Industry

There are a "ide range o! occ pations in the ind stry and "ith training andde-elopment there are opport nities to "or# at technician and senior technicianthro gh to management roles9

7cc pations c rrently co-ered by &pprenticeships incl de)0ehicle Body and !aint• %echanical& Electrical an# Trim• 'o#$ ' il#ing• 'o#$ (epair• 'o#$ (e)inishing• * tomoti+e Gla,ing• -ehicle amage *ssessor

0ehicle /itting• Fast Fit• Specialist Tyre Fitting

0ehicle #aintenance and Repair • /ight -ehicle• ea+$ -ehicle• %otorc$cle• * to Electrical %o ile Electrical nstallation• ea+$ -ehicle Trailer• /i)t Tr c!• 4ara+ans an# %otorhomes

0ehicle !arts

0ehicles ales

Career development

&t e-ery stage o! yo r career, yo can "or# to"ards=• ali!ications at di!!erent le-els and in some cases di!!erent s bGect

areas9• F rther or $igher ed cation a"ards9• /erti!icates !or attending other co rses9• Membership o! a pro!essional body or instit te9

Continuous professional development >C*!*$*?

o r &pprenticeship is not the end o! yo r learning process ; in !act it is G st thebeginning9 /ontin o s Pro!essional De-elopment "ill enable yo to per!ormyo r Gob to the best o! yo r ability and allo" yo to ad-ance ! rther in yo rcareer9 o may "ish to become a Master Technician in yo r -ocational area oryo may "ant try other areas o! the Ind stry s ch as Parts, Reception,Management or starting yo r o"n b siness9

!rofessional status

2A

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&s yo gain ali!ications, yo may "ant to Goin a pro!essional body andestablish yo r commitment to yo r chosen ind stry9 Membership o! a body s chas The Instit te o! the Motor Ind stry or The Society o! 7perations %ngineers>S7%? "ill gi-e yo the !ollo"ing bene!its)

• P blic and ind stry respect a!!orded by pro!essional stat s9• Prestigio s letters !ollo"ing a member<s name9• Formal recognition o! ability in a competiti-e en-ironment9• &dditional ali!ications recognising technical ability9

The IMI and S7% are the t"o pro!essional bodies that represent the MotorInd stry9 %ach body pro-ides opport nities !or career de-elopment andpro!essional stat s9 Membership !ees "ill -ary according to yo r le-el o!membership9

The IMI is the Sector S#ills /o ncil "hich helps employers deal "ith these

iss es and de-elops a range o! prod cts, incl ding)• de-eloping and iss ing apprenticeship !rame"or#s !or the ind stry• national occ pational standards, "hich !orm the basis o! ali!ications

!or the ind stry• careers "ebsite """9a tocity9org9 # • &T& and &M& ; IMI<s accreditation schemes• other prod cts and ser-ices s ch as careers ad-ice and in!ormation

&s one o! aro nd 22 Sector S#ills /o ncil, the IMI "or#s to"ards the !ollo"ing!o r #ey goals)

• red ced s#ills gaps and shortages•

impro-ed prod cti-ity, b siness and p blic ser-ice per!ormance• increased opport nities to boost the s#ills and prod cti-ity o! e-eryone

in the sector s "or#!orce• impro-ed learning s pply thro gh *ational 7cc pational Standards,

apprenticeships, and ! rther and higher ed cation9

Issues of concern to employers and for the Industry

The Automotive Industry has to respond to government legislation andtargets. customer pressure for more efficient vehicles and employeetraining has to keep up to date 5ith all these changes* /or e=ample;

•

the Ind stry has to meet legislation and targets aro nd /72 emissionsand the MoT test=• cons mers demand -al e !or money, lo" r nning costs, sa!ety,

en-ironmental per!ormance and better ! el cons mption=• -ehicle technology mo-es at an incredible pace e9g9 hybrid engines and

sta!! need to be able to #eep p "ith the technology to #eep a range o!-ehicles in good "or#ing order=

• the *ational /ons mer /o ncil<s Hs per complaintK has p t more !oc son impro-ing the image o! the sector and dri-ing p s#ill le-els9

• there is room !or impro-ement in management and leadership s#ills inthe sector as managers and senior o!!icials ha-e relati-ely lo" le-els o!!ormal ali!ications=

• 5A o! the ind stry is made p o! small b sinesses "ho sometimes!ind it di!!ic lt to !ind training "hich meets their needs

• the ind stry !inds it hard to recr it people "ith the c stomer ser-ices

2(




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and sales, problem:sol-ing, comm nications, and team "or#ing s#ills9• the ind stry is mainly +hite, male and is not there!ore, tapping into the

s#ills potential o! the "ider pop lation9

249 +hy do yo thin# the &pprenticeship programme yo are doing has beende-elopedO se at least t"o o! the NIss es and concerns< in!ormation to g ideyo r ans"er9

2A9 $o" does yo r employer bene!it !rom the programmeO

2(9 +hat "o ld yo do i! yo "anted to !ind o t more abo t ! rther training"hen yo ha-e completed yo r &pprenticeshipO

23

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3* ERR E0I$ENCE RECOR$ C&EC'"I T

This chec#list "ill help yo to #eep trac# o! progress as yo "or# yo r "ay thro gh yo r"or#boo#9

Fuestion number $ate completedection ) 12C4A(35'101112

ection - 1C 14 1A 1(

13 15 1' 20 2122 2C

&cti-ity 1 &cti-ity 2

ection 1

249 2A9 2(9

C0

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4* ERR $EC"ARATION

A copy of this signed and dated page must be kept 5ith the 5orkbook and the original mustaccompany the Apprenticeship Completion Certification Application form*

/RA#EWOR' Tick the frame5ork you have completedVehicle Body and PaintVehicle FittingVehicle Maintenance andRepair Vehicle PartsVehicle Sales

+e, the ndersigned, agree that the #no"ledge and nderstanding co-ered in the %RR "or#boo#de-eloped by The IMI has been s ccess! lly completed by the &pprentice named belo")

A!!RENTICE $ETAI"

&pprentices ! ll name

&pprentices date o! birth

&pprentice signat re

&pprentices candidate n mber!or the %RR &"ardDate "or#boo# completed

E#!"O+ER $ETAI"*ame o! %mployer

*ame o! &pprentice<s @ineManager Signat re o! @ine Manager

Date

TRAININ, !RO0I$ER$ETAI"*ame o! Pro-ider

&ddress

Postcode

A E OR $ETAI"*ame o! &ssessor

Signat re o! &ssessor

Date

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