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17 Predictions on the Future of Resort Development Jeff Coy JLC Hospitality Consulting
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17 Predictions on the Future of Resort Development
Jeff Coy
JLC Hospitality Consulting
17 Predictions on Future ofResort Development
1. Americans traveling aboard will start to increase.
2. US Airlines will continue to lose share of total passenger miles traveled.
3. Regional drive-to resorts will attract more guests than national fly-to resorts.
4. Business travel will become more an elective and less a requirement.
5. More Americans will telecommute.6. Mixing business & leisure 24/7 will lead to
greater stress.
17 Predictions on Future ofResort Development
7. Never disconnecting will cause greater stress.8. Lodging, recreation & entertainment concepts
will continue to merge.9. Resorts will become more like theme parks.10. Resorts will grow faster than other types of
lodging.11. More resorts will become part of mixed-use
developments.12. Future resorts will focus more on guest
participation and interaction.
17 Predictions on Future ofResort Development
13. Theme parks & resorts will use more simulators to create virtual reality.
14. Resorts will increasingly become a teacher.
15. Seasonal resorts will become year round operations.
16. Resorts will build more indoor recreation facilities.
17. Resorts will increasingly incorporate water into their designs.
17 Predictions on Future ofResort Development
1. Americans traveling abroad will start to increase.
• Down for 3 years following 9/11• Up 15% in 2004• To avoid criticism, danger, many stay home.• Boost in domestic tourism next few years.• Core values changed: “togethering” at resorts
closer to home.
17 Predictions on Future ofResort Development
2. US Airlines will continue to lose share of total passenger miles traveled.
• Decade ending 2003, air travel down 4.7%.• Business travel: electronic face to face.• Leisure travel: “I’ll fly if I have to.”• Airport hassels, airline service low.• Americans will fly less and drive more.
17 Predictions on Future ofResort Development
3. Regional drive-to resorts will attract more guests than national fly-to resorts.
• Decade ending 2003, auto travel up 12.4%.• Americans “togethering” closer to home.
– Getaway with 8-10 extended family & friends.– Fear of flying, avoiding hassels, threats.
• More and more families will drive 200 miles and pay $200 for a suite at a regional resort with waterpark, family entertainment center.
17 Predictions on Future ofResort Development
4. Business travel will become more an elective and less a requirement.
• In decade ending 2003, business & convention travel fell 15%.
• Travel no longer required for business.• During same period, leisure travel rose 16%.• Leisure travelers and families remain the
backbone of hotel & travel industry.
17 Predictions on Future ofResort Development
5. Americans will become more time impoverished.
• More people work from home, telecommute.• However, our workday is now 1-hour longer.• Cells phones have reduced weekends, taken
away Saturdays and nights out.• Workweek now averages over 48 hours.• 76% of Americans now seek relief• 2X adults look forward to spa vacation.
17 Predictions on Future ofResort Development
6. Mixing business & leisure 24/7 will lead to greater stress.
• People working at home and in virtual offices will experience more problems with priorities.
• Opportunity for spas, resorts to help people reduce stress.
17 Predictions on Future ofResort Development
7. Never disconnecting will cause greater stress.
• Always in touch gives sense of control.• But takes toll on physical and mental health.• Greater stress causes relationships to suffer and
productivity to decline.• When is it time to rest, relax and re-create?• Resorts can be part of the solution.
17 Predictions on Future ofResort Development
8. Lodging, recreation & entertainment concepts will continue to merge.
• Rise in mixed-use resort developments• Components: lodging, restaurants, retail plazas,
offices, nightclubs, movie theaters, fitness centers, health spas, recreation centers, sports facilities, entertainment centers, waterparks, surfparks and whitewater river courses
17 Predictions on Future ofResort Development
Get ready for surfparks:
– 9-12’ waves– Outdoor surfparks– Indoor surfparks
17 Predictions on Future ofResort Development
Get ready for whitewater riverparks:
– Natural river enhancements
– Whitewater river stadiums
» Sydney
» Athens
» Beijing
17 Predictions on Future ofResort Development
Get ready for whitewater riverparks:
– US National Whitewater Center in Charlotte
– Whitewater Parks & Resorts
» Outdoor
» Indoor
17 Predictions on Future ofResort Development
9. Resorts will become more like theme parks.
• New resorts will showcase regional pride, culture and geography.
• Meeting planners will call on resort managers to program both time and space.
• Provide settings for business, learning, participation, play and entertainment.
• Smart resorts will move from providing space to providing an experience.
17 Predictions on Future ofResort Development
9. Resorts will become more like theme parks.
17 Predictions on Future ofResort Development
10. Resorts will grow faster than other types of lodging.
• In last few years, resorts have run highest occupancies among lodging types.
• Resorts definitely run the highest average room rates compared to other lodging.
• Families & friends “togethering” closer to home creating demand for resorts.
17 Predictions on Future ofResort Development
11. More resorts will become part of mixed used developments.
• Themed resorts and large scale attractions being designed into regional shopping complexes, amusement parks, convention centers, riverfronts, downtown revitalization projects and vacation home communities.
• Bloomington, Minneapolis, Milwaukee, Dubuque, Reno, Birmingham, Syracuse.
17 Predictions on Future ofResort Development
11. More resorts will become part of mixed used developments.
17 Predictions on Future ofResort Development
12. Future resorts will focus more on guest participation and interaction.
• Adventure sports is going mainstream.• Rise in Adventure Parks & Resorts
– Treetop rope courses– Climbing walls– Activity pools– Surfing– Kayaking and rafting
17 Predictions on Future ofResort Development
12. Future resorts will focus more on guest participation and interaction.
17 Predictions on Future ofResort Development
12. Future resorts will focus more on guest participation and interaction.
17 Predictions on Future ofResort Development
12. Future resorts will focus more on guest participation and interaction.
17 Predictions on Future ofResort Development
13. Resorts will use more simulators and indoor facilities to create outdoor reality.
• Technology can duplicate any natural experience or special effect.
• Reaching back country to find whitewater takes time and money vs a simulated whitewater rafting trip close to home.
• Simulators are flexible; indoor facilities are conveniently close-by.
17 Predictions on Future ofResort Development
13. Resorts will use more simulators and indoor facilities to create outdoor reality.
17 Predictions on Future ofResort Development
14. Resorts will increasingly become a teacher.
• Traditionally, resorts provide a place to meet and play.
• Emergence of resort conference center.• In the future, resorts will introduce visitors to
region, help them interpret history, environment and values.
17 Predictions on Future ofResort Development
15. Seasonal resorts will become year round operations.
• Traditionally, resorts highly seasonal.• Revenues 100 days, expenses 365.• Profits dependent upon weather.• In the future, resorts will design facilities to each
season and capture year round revenues.
17 Predictions on Future ofResort Development
16. Resorts will build more and more indoor recreation facilities.
• Every outdoor sporting activity will have an indoor version.– Golfing, snow skiing, snowboarding, skateboarding,
surfboarding, kayaking, rafting, swimming, hiking, biking and rock-climbing.
• During inclement weather while on vacation, indoor recreation facilities will save the day for the guest and preserve the revenue for the operator.
17 Predictions on Future ofResort Development
16. Resorts will build more and more indoor recreation facilities.
Using new structures
& enclosures
17 Predictions on Future ofResort Development
17. Resorts will increasingly incorporate water into their designs.
– Landscaping, water feature, water activity for theme parks, shopping malls and residential resorts.
– Aquariums with acrylic tunnels.– Underwater casinos– Outdoor waterparks adding indoor waterparks.– Hotels enclosing outdoor pools, raising the roof for
slide towers, adding play equipment.– Indoor-outdoor versions of surfparks.– Indoor-outdoor versions of whitewater river parks.– All included in a mixed-use resort development.
17 Predictions on Future ofResort Development
17. Resorts will increasingly incorporate water into their designs.
Hotel Waterpark ResortResearch & Consulting
Jeff Coy
480-488-3382
www.jeffcoy.com
JLC Hospitality Consulting
PO Box 4090
Cave Creek AZ 85327
Bill Haralson
505-802-1522
www.wlha-inc.com
William L. Haralson & Associates
PO Box 1036
Alto NM 88312
