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1 Copyright © 2012, Oracle and/or its affiliates. All rights reserved.
2 Copyright © 2012, Oracle and/or its affiliates. All rights reserved.
Session 10521 - OAUG SysAdmin SIG
Angelo Rosado, Principal Product Manager, Oracle E-Business SuiteKenneth Baxter, Principal Product Strategy, Oracle Enterprise Manager
3 Copyright © 2012, Oracle and/or its affiliates. All rights reserved.
Safe Harbor Statement
The following is intended to outline our general product direction. It is intended for information purposes only, and may not be incorporated into any contract. It is not a commitment to deliver any material, code, or functionality, and should not be relied upon in making purchasing decisions. The development, release, and timing of any features or functionality described for Oracle’s products remains at the sole discretion of Oracle.
4 Copyright © 2012, Oracle and/or its affiliates. All rights reserved.
Program Agenda
• Product Overview
• System Management
• Configuration Management
• Change Management
• End-User Management
• What Makes Oracle Solution Unique
• Additional Resources
5 Copyright © 2012, Oracle and/or its affiliates. All rights reserved.
Five things you can do today to reduce TCO!
• Automation
• Standardization
• Centralizations
• Audit
• Configuration Management
6 Copyright © 2012, Oracle and/or its affiliates. All rights reserved.
Program Agenda
• Session Objectives
• Product Overview
• System Management
• Configuration Management
• Change Management
• End-User Management
• What Makes Oracle Solution Unique
• Additional Resources
7 Copyright © 2012, Oracle and/or its affiliates. All rights reserved.
Application Management Suite for EBSBusiness visibility built-in to each category
End User Management System Management
Change Management Configuration Management
Application Management Suite
Application Management Suite
8 Copyright © 2012, Oracle and/or its affiliates. All rights reserved.
• Deep out-of-the-box mgmt solutions for Apps Unlimited, Fusion Apps
• Integrated, Deep Middleware Management
• WebLogic, SOA, Portal, Identity Mgmt, BI
• Industry’s Leading Database Self-Management Solution
• Complete Lifecycle Mgmt of Physical & Virtual Systems (Ops Center)
• HW, Firmware, OS, VM, Storage
Complete, Integrated,
Application-to-Disk
Management
Hardware Database Middleware Applications Full Stack
Integrated Application-to-Disk ManagementOnly Oracle Can Deliver Complete Stack Management
9 Copyright © 2012, Oracle and/or its affiliates. All rights reserved.
System ManagementServices Dashboards & Historical Reporting
10 Copyright © 2012, Oracle and/or its affiliates. All rights reserved.
Program Agenda
• Product Overview
• System Management
• Configuration Management
• Change Management
• End-User Management
• What Makes Oracle Solution Unique
• Additional Resources
11 Copyright © 2012, Oracle and/or its affiliates. All rights reserved.
System ManagementMonitoring/Metrics/Alerting
• At a glance view the status of those targets.
• Complete drill down provides detail information per target.
• Monitor System & Service, Availability, Performance, Usage, and more.
Centralization
12 Copyright © 2012, Oracle and/or its affiliates. All rights reserved.
Configuration ManagementComplete Stack Comparisons
• Hosts configuration
• Database configuration
• Database context configuration
• Custom objects configuration
• Patch information configuration
• Apps context configuration
• Concurrent Processing configuration
• Workflow configuration
• Applications system configuration
Full Stack Comparisons
Only Oracle Can Deliver
13 Copyright © 2012, Oracle and/or its affiliates. All rights reserved.
System ManagementProfile Comparisons between R12.1.3 & 11i
Standardization Audit
14 Copyright © 2012, Oracle and/or its affiliates. All rights reserved.
Program Agenda
• Product Overview
• System Management
• Configuration Management
• Change Management
• End-User Management
• What Makes Oracle Solution Unique
• Additional Resources
15 Copyright © 2012, Oracle and/or its affiliates. All rights reserved.
Change Management
Customization ManagementPatch ManagementConfiguration (Setup) ManagementApprovals FrameworkAutomated Cloning
Unique to Oracle
16 Copyright © 2012, Oracle and/or its affiliates. All rights reserved.
Change ManagementCustomization Manager
• Create AD compliant customization packages
• Custom patches can be applied using Patch Manager
• Over 200 file types supported• Compiles Java and PLD files • Validate the custom files
based on a set of standards • Interface with Version Control
systems
Automation
Standardization
CentralizationAudit
17 Copyright © 2012, Oracle and/or its affiliates. All rights reserved.
Change ManagementPatch Manager
• Automates and eliminates vast majority of manual steps associated with EBS patching
• Deploys custom and standard Oracle patches
• Check for prerequisites
• Simultaneous, multi-patch, multi-target deployment
• Numerous patching options
• Metalink integration
Automation
Standardization
CentralizationAudit
18 Copyright © 2012, Oracle and/or its affiliates. All rights reserved.
Change ManagementSetup Manager
• Migrates functional configuration & setup data across different instances
• Supports > 300 functional APIs • Group extracts, loads, and reports
into projects for easier management and reuse
• Recognize and enforce dependencies between different selection sets
• Advanced filtering• Comparison reporting across
instances
Automation
Standardization
CentralizationAudit
19 Copyright © 2012, Oracle and/or its affiliates. All rights reserved.
Change ManagementChange Approval
• Approvals framework for Customizations, Patches, and Setup data
• Separation of duties • Reporting and auditing
capabilities
Automation
Standardization
CentralizationAudit
20 Copyright © 2012, Oracle and/or its affiliates. All rights reserved.
Change ManagementCloning
• Support for 11i, R12.0.X, and R12.1.X
• Automate custom pre-and post-clone steps
• Directives can be included in, and executed by, Deployment Procedures
• Automated Cloning leverages EM Directives and Deployment Procedures
Automation
Standardization
CentralizationAudit
21 Copyright © 2012, Oracle and/or its affiliates. All rights reserved.
Program Agenda
• Session Objectives
• Product Overview
• System Management
• Configuration Management
• Change Management
• End-User Management
• What Makes Oracle Solution Unique
• Additional Resources
22 Copyright © 2012, Oracle and/or its affiliates. All rights reserved.
Program Agenda
• Session Objectives
• Product Overview
• System Management
• Configuration Management
• Change Management
• End-User Management
• What Makes Oracle Solution Unique
• Additional Resources
23 Copyright © 2012, Oracle and/or its affiliates. All rights reserved.
Network Switch / Tap
RAC
Web Servers
App Servers
InternetInternet
Firewall
VPN
Transaction Capture
Point
User Experience ManagementChallenges
• How to accurately monitor user experience? • Performance• Across User Types• Different User Locations/Geographies• Transaction success/failure/abandonment
• How to objectively measure end-user satisfaction with an application?
• Synthetic Transactions• Compare actual to planned• How to reproduce, exactly, any transaction?• How to correlate end-user experience with
system load?
24 Copyright © 2012, Oracle and/or its affiliates. All rights reserved.
Program Agenda
• Session Objectives
• Product Overview
• System Management
• Configuration Management
• Change Management
• End-User Management
• What Makes Oracle Solution Unique
• Additional Resources
25 Copyright © 2012, Oracle and/or its affiliates. All rights reserved.
• Only Oracle– Discovers, recognizes, and organizes E-Business Suite Application components
• Cornerstone of proactive management and end-to-end management
– Provides an unmatched level of E-Business Suite content within an IT management framework• RUEI Accelerators, Apps targets and metrics, Data-Masking templates, Configuration
templates/blueprints, ATS Accelerators, etc.
– Provides a holistic view of all of the technology components that comprise an E-Business Suite instance• End User + Mid-tier + DB + HW
– Will future-proof Application management– Provides high-levels of integration and reusability among components
• RUEI + Apps, RUEI + ATS, “Business Applications”, Config & Compliance
– Leverages EM 12c
What Makes Oracle Solution UniqueTangible, Positive Return on Investment
26 Copyright © 2012, Oracle and/or its affiliates. All rights reserved.
Enterprise Manager 12c Major Themes
Applications Management
Enterprise Ready Framework
Cloud Management
Chargeback and Capacity Planning
Middleware Management
Database Management
Application Quality
Management
Configuration Management
Exadata and Exalogic
Management
Provisioning and Patching
27 Copyright © 2012, Oracle and/or its affiliates. All rights reserved.
Program Agenda
• Session Objectives
• Product Overview
• System Management
• Configuration Management
• Change Management
• End-User Management
• What Makes Oracle Solution Unique
• Additional Resources
28 Copyright © 2012, Oracle and/or its affiliates. All rights reserved.
What is Data Masking?
What
• The act of anonymizing and scrambling company-confidential data to create new, legible data that retains the data's properties, such as its width, type, and format
Why• To protect confidential data in
non-production environments when the data is shared with non-production users without revealing sensitive information
LAST_NAME SSN SALARY
ANSKEKSL 111—23-1111 60,000
BKJHHEIEDK 222-34-1345 40,000
LAST_NAME SSN SALARY
AGUILAR 203-33-3234 40,000
BENSON 323-22-2943 60,000
Production Non-Production
29 Copyright © 2012, Oracle and/or its affiliates. All rights reserved.
What are we Producing?
• E-Business Suite Masking Template– Metadata for the EM Masking tool– Columns, Relationships, and Masking rules for Personally
Identifiable Information (PII) and Sensitive attributes for E-Business Suite products
• ~1000 Columns– HCM, TCA, ATG, Financials, Projects…
• Not split out by product or family– De-identification needs to be done across the DB
30 Copyright © 2012, Oracle and/or its affiliates. All rights reserved.
Program Agenda
• Session Objectives
• Product Overview
• System Management
• Configuration Management
• Change Management
• End-User Management
• What Makes Oracle Solution Unique
• Additional Resources
31 Copyright © 2012, Oracle and/or its affiliates. All rights reserved.
E-Business Suite Technology Stack Blog
• Direct from EBS Development
• Latest EBS techstack news
• Certification announcements
• Primers, FAQs, tips
• Desupport reminders
• Advanced architectures
• Statements of Direction
• Early Adopter Programs
• Subscribe via email or RSS
blogs.oracle.com/stevenChan
32 Copyright © 2012, Oracle and/or its affiliates. All rights reserved.
Additional Information
• All you need to know is:– MOS Note: 1224313.1 Getting Started with Oracle E-Business Suite
Plug-in, Release 4.0 Suite
• Datasheet:– Application Management Suite for Oracle E-Business Suite Data Sheet
• Apps Management information: – Oracle Technology Network -> Enterprise Management -> Applications
Management
Collateral
33 Copyright © 2012, Oracle and/or its affiliates. All rights reserved.
Additional Information
• Best Practices (Whitepaper):– Case Study – Optimizing E-Business Suite Management Using Oracle
Application Management Suite for Oracle E-Business Suite – Separation of Duties using Patch Manager (Doc ID 1363260.1)
Collateral
34 Copyright © 2012, Oracle and/or its affiliates. All rights reserved.
Additional Information
Contacts:
Collateral
35 Copyright © 2012, Oracle and/or its affiliates. All rights reserved.
COLLABORATE 2012Technology and Applications Forum for the Oracle
Community
36 Copyright © 2012, Oracle and/or its affiliates. All rights reserved.
Sun, Apr-222:10 pm - 3:10 pm
South Seas E
• Minimizing Oracle E-Business Suite Maintenance DowntimesElke Phelps, Kevin Hudson
4:30 pm - 5:30 pm
South Seas E
• Oracle E-Business Suite Technology: Latest Features and RoadmapLisa Parekh
Related Sessions
37 Copyright © 2012, Oracle and/or its affiliates. All rights reserved.
Mon, Apr-232:30 pm - 3:30 pm
Mandalay Bay D
• Oracle E-Business Suite Applications Strategy and General Manager UpdateCliff Godwin
Related Sessions
38 Copyright © 2012, Oracle and/or its affiliates. All rights reserved.
Tue, Apr-248:00 am - 9:00 am
Breakers G
• How to Reduce TCO Using Oracle Application Management Suite for Oracle E-Business SuiteAngelo Rosado, Kenneth Baxter
2:00 pm - 3:00 pm
Jasmine A
• Planning Your Oracle E-Business Suite Upgrade from Release 11i to 12.1 and BeyondAnne Carlson
2:00 pm - 3:00 pm
South Seas E
• Coexistence of Oracle E-Business Suite and Oracle Fusion Applications: Platform PerspectiveNadia Bendjedou
4:30 pm - 5:30 pm
Breakers G
• Oracle E-Business Suite Directions: Deployment and System AdministrationMax Arderius
Related Sessions
39 Copyright © 2012, Oracle and/or its affiliates. All rights reserved.
Wed, Apr-258:15 am - 9:15 am
South Seas F
• Oracle E-Business Suite Technology Certification Primer and RoadmapSteven Chan
1:00 pm - 2:00 pm
South Seas G
• The Latest Oracle E-Business Suite Release User Interface and Usability EnhancementsGustavo Jimenez
Related Sessions
40 Copyright © 2012, Oracle and/or its affiliates. All rights reserved.
Wed, Apr-258:15 am - 9:15 am
South Seas F
• Oracle E-Business Suite Technology Certification Primer and RoadmapSteven Chan
1:00 pm - 2:00 pm
South Seas G
• The Latest Oracle E-Business Suite Release User Interface and Usability EnhancementsGustavo Jimenez
1:30 pm - 2:30 pm
South Seas H
• Oracle E-Business: Take Control of Workflow with Wokflow Analyzer!Bill Burbage
Related Sessions
41 Copyright © 2012, Oracle and/or its affiliates. All rights reserved.
Thu, Apr-268:30 am - 9:30 am
South Seas F
• Best Practices for Oracle E-Business Suite Performance Tuning and Upgrade OptimizationIsam Alyousfi, Udayan Parvate
8:30 am - 9:30 am
Breakers G
• Oracle E-Business Suite 12.1 Desktop Integration: Beyond Oracle Applications Desktop IntegratorGustavo Jimenez
11:00 am - 12:00 pm
South Seas F
• Upgrading your Customizations to Oracle E-Business Suite Release 12.1Sara Woodhull
Related Sessions
42 Copyright © 2012, Oracle and/or its affiliates. All rights reserved.
Oracle Demos
43 Copyright © 2012, Oracle and/or its affiliates. All rights reserved.
San FranciscoSeptember 30–October 4, 2012
44 Copyright © 2012, Oracle and/or its affiliates. All rights reserved.
Q&A
45 Copyright © 2012, Oracle and/or its affiliates. All rights reserved.
Safe Harbor Statement
The preceding is intended to outline our general product direction. It is intended for information purposes only, and may not be incorporated into any contract. It is not a commitment to deliver any material, code, or functionality, and should not be relied upon in making purchasing decisions. The development, release, and timing of any features or functionality described for Oracle’s products remains at the sole discretion of Oracle.
46 Copyright © 2012, Oracle and/or its affiliates. All rights reserved.
47 Copyright © 2012, Oracle and/or its affiliates. All rights reserved.
Appendix (A) – Customer Examples
48 Copyright © 2012, Oracle and/or its affiliates. All rights reserved.
Customer Examples
• General Electric– 84% reduction in cycle time for cloning – 75% reduction in associated DBA time
• Emerson – Centralized management of 14 E-Business Suite instances, 40 hosts, 700
monitored targets– Integrated the Application Management Pack for E-Business Suite with
Oracle Grid Control to deliver real-time visibility into application performance and availability at the database and host layers
Application Management Suite for E-Business Suite
49 Copyright © 2012, Oracle and/or its affiliates. All rights reserved.
Customer Examples
• Johns Hopkins University APL – Implemented Management Pack and Change Management Pack– Reduced operator (DBA) time to promote E-Business Suite patches by
approximately 90%, from 20 hours per week to 1-2 hours– Reduced operator (Developers) time to promote E-Business Suite
Customization by approximately 90%, from 20 hours per week to 1-2 hours– Reduced operator (i.e., Business Analyst) time to promote E-Business Suite
Functional Setups by approximately 90%, from 20 hours per week to 1-2 hours
– Performed unattended E-Business Suite patching
Application Management Suite for E-Business Suite
50 Copyright © 2012, Oracle and/or its affiliates. All rights reserved.