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1FLORIDA GULF COAST UNIVERSITY LUTGERT COLLEGE OF BUSINESS

SCHOOL OF RESORT AND HOSPITALITY MANAGEMENT

COURSE SYLLABUS

Please read this syllabus in its entirety. It is a part of the course content. Further, it is important that you understand what is required in this course and the time frames for completing assignments and activities.

SECTION 1: COURSE INFORMATION

COURSE # & NAME HFT 3670 – RESORT & HOSPITALITY MANAGEMENT LAW, LEGAL ISSUES & RISK MANAGEMENT CRN 11615 COURSE CREDIT HOURS THREE (3) CREDIT HOURS SEMESTER SPRING 2013 DEPARTMENT/PROGRAM RESORT AND HOSPITALITY MANAGEMENT MEETING TIMES WEEKLY ON ANGEL MEETING LOCATION ON ANGEL FORMAT ONLINE INSTRUCTOR NAME MARCIA TAYLOR, PHD OFFICE LOCATION SUDGEN HALL 216 CONTACT INFORMATION (239) 590 – 7692 (OFFICE) MHTAYLOR@FGCU.EDU OFFICE HOURS MONDAYS 12 NOON – 2:00 PM & 5:00 PM – 6 PM WEDNESDAY 11:00 AM – 2:00 PM

OR BY APPOINTMENT OUTSIDE OF OFFICE HOURS. I AM ALSO AVAILABLE BY PHONE (See number above).

PREREQUISITES NONE COURSE DESCRIPTION: A managerial approach to legal aspects of the resort and hospitality industry, with emphasis on compliance and prevention of liabilities. It focuses on the understanding of the law and its implications, and provides specific perspectives on managerial risk. REQUIRED TEXT: Hotel, Restaurant and Travel Law, 7th Edition (2008). Cournoyer, M., Marshall, A., & Morris, K., Clifton Park, NY: Thompson Delmar Learning. SUPPLEMENTAL READING: Please visit the following websites and/or read the following periodicals and newspapers for current information: www.findlaw.com www.law.cornell.edu www.eeoc.gov www.eiahma.org www.dol.gov http://lhonline.com/ www.kcmo.org/codes www.osha.gov www.legaljournal.net www.osha.gov www.legaljournal.net www.innvest.comm/hmm/ www.hotel-online.com www.ahla.com www.arccorp.com

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www.cruising.org www.fmi.org www.hsmai.org www.iaapa.org www.iacvb.org www.hotelmotel.com www.usatoday.com www.usatoday.com www.hmm.com www.nrn.com http://www.hotelbusiness.com http://www.hotelnewsresource.com/ www.findlinks.com/hotellinks.html COURSE WEBSITE (ANGEL): https://elearning.fgcu.edu/section/default.asp?

SECTION 2: MISSION, LEARNING OUTCOMES, & MEASUREMENTS

A. PROGRAM MISSION

“The mission of the Resort and Hospitality Management program is to provide students with core competencies and experiential learning opportunities in preparation for successful management careers and leadership roles in the resort and hospitality industry and to instill values of lifelong learning and community service.”

B. PROGRAM LEARNING OUTCOMES (PLOs)

Upon successful completion of the program students will be able to:

1. Identify and demonstrate content/discipline, proficiencies and skills relevant to the operational areas of Resort and Hospitality Management.

2. Choose experiential learning opportunities in the field of Resort and Hospitality Management that can develop professional judgments and leadership skills.

3. Communicate effectively. 4. Evaluate information and make decisions using critical thinking and problem solving

skills. 5. Develop an awareness of the importance of community service, ethical values, and life-

long learning.

C. COURSE LEARNING OUTCOMES At the completion of this course, students should be able to:

1. Demonstrate theoretical understanding of the principles of “Hospitality Law,” and practically apply the basic legal theory and prevention techniques through critical analysis and thinking processes. (PLO 1)

2. Recognize, analyze, and evaluate legal issues for the purpose of making and articulating appropriate decisions as executives in performing managerial responsibilities. (PLO 1)

3. Differentiate between the law and ethics by illustrating when to use each in making decisions. (PLO 1)

4. Formulate operational policies to conform to the requirement of the various state, local and federal agencies guidelines. (PLO 1)

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5. Explain the rights and responsibilities of a manager/owner with regards to employee unions, the immigration reform and control act of 1986 and employment discrimination. (PLO 1)

6. Recognize the importance of legislative industry trends and the ability to analyze the practical impact to the industry. (PLO 1)

7. Demonstrate oral and written presentation skills in presentations and assignments (PLO 3).

8. Demonstrate the ability to read and analyze a legal case and formulate solutions to cases and practical examples using analytical and critical thinking skills. (PLO 4)

9. Recognize, analyze, and evaluate legal issues for the purpose of making and articulating appropriate decisions as executives in conducting managerial responsibilities. (PLO 4)

D. MEASUREMENTS OF STUDENT LEARNING OUTCOMES

When assessing the learning outcomes below, if a student answer correctly 85 - 100 percent of the questions used to assess their learning outcomes then the student EXCEEDS EXPECTATIONS. With 70 – 84 percent score the students will MEET EXPECTATIONS. If the students obtain less than 70 percent then their performance are BELOW EXPECTATIONS.

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ALC/ILO/ PLO Learning Objectives

Course Learning Outcomes Assessment Use To Measure Outcomes

Content/Discipline Knowledge & skills ILO1 & 3, PLO1 ILO1 & 3, PLO1 & 4 ILO1 & 3, PLO1 1 ILO1 & 3, PLO1 ILO1 & 3, PLO1 1 ILO1 & 3, PLO1 1

1. Demonstrate theoretical understanding of the principles of “Hospitality Law,” and practically apply the basic legal theory and prevention techniques through critical analysis and thinking processes. 2. Recognize, analyze, and evaluate legal issues for the purpose of making and articulating appropriate decisions as executives in performing managerial responsibilities. 3. Differentiate between the law and ethics by illustrating when to use each in making decisions. 4. Formulate operational policies to conform to the requirement of the various state, local and federal agencies guidelines. 5. Explain the rights and responsibilities of a manager/owner with regards to employee unions, the immigration reform and control act of 1986 and employment discrimination. 6. Recognize the importance of legislative industry trends and the ability to analyze the practical impact to the industry.

Exams and Assignments

Communication ILO2 & 3, PLO 3

7. Demonstrate oral and written presentation skills in presentations and assignments.

Written Projects and Discussions

Critical/Analytical Thinking ILO1 & 3, PLO 4

8. Demonstrate the ability to read and analyze a legal case and formulate solutions to cases and practical examples using analytical and critical thinking skills. (PLO 4) 9. Recognize, analyze, and evaluate legal issues for the purpose of making and articulating appropriate decisions as executives in conducting managerial responsibilities. (PLO 4)

Exams and Assignments

ALC – Academic Learning Compact (State of Florida requirements) ILO – University Learning Outcomes PLO – RHM Program Learning outcomes

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SECTION 3: LEARNING OUTCOME EVALUATION METHODS AND GRADING POLICIES

A. COURSE GRADING: assigned based on the total number of points earned on the following assignments:

GRADE COMPONENT

POSSIBLE POINTS

ACTUAL POINTS

CUMULATIVE TOTAL

INDIVIDUAL ASSIGNMENTS

Exam # 1 - Chapters – 1, 3, 4, 14, & 15 100

Exam # 2 - Chapters – 5, 6, 7, 8, 9 & 10 150

Exam # 3 - Chapters 10, 11, 12, 13, & 16 150

Case Analyses (4) 100

DISCUSSION FORUM - (Actual cases/lawsuits, scenarios and or trend topic - 15)

180

Quizzes (14) 70

Discussion Summaries 20

ANGEL Attendance 20

Safety & Security Inspection 75

ADA Inspection 60

Risk Assessment 75

Total Course Points 1000

Extra Credit 25

B. HOW FINAL COURSE GRADE IS DETERMINED BASED ON 1000 PERCENTAGE POINTS?

COURSE GRADING SCALE

Letter Grades

Points Range Percentage Range

A 930 - 1000 93% - 100%

A- 880 - 929 88% - 92.9%

B+ 870 - 879 87% - 87.9%

B 830 - 869 83% - 86.9%

B- 800 - 829 80% - 82.9%

C+ 770 - 799 77% - 79.9%

C 730 - 769 73% - 76.9%

C- 700 - 729 70% - 72.9%

D+ 670 - 699 67% - 69.9%

D 630 - 669 63% - 66.9%

D- 600 – 629 60% - 62.9

F BELOW 600 0% - 59%

C. CLARIFICATIONS ON GRADING ASSIGNMENTS REQUIRED

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COURSE REQUIREMENTS: 1. READINGS AND PREPARATION: – This course will be delivered entirely online through

the ANGEL Learning Management System. In preparation for each class/discussion board, students are responsible for reading the assigned chapter(s) prior to the online discussions, including the Cases and Preventative law Tips for Managers in the assigned chapters. Students are also responsible for learning the material in the chapters, demonstrating understanding of topics in the discussions, and assignments. They are expected to ask questions about any area they do not understand and are also required to be aware of current lawsuits that affect the hospitality industry.

2. ATTENDANCE (20 points – 2 % of your grade): - Students are expected to participate in all online activities as listed on the course schedule. Each student must visit the discussion forum at least three (3) times each week. ANGEL Tracking tool will be used to monitor participation in this course.

3. CASE ANALYSES (100 points – 10% of your grade): Students will analyze four (4) case studies during the course of the semester. You may work individually or in groups of not more than two students. Groups will turn in one analysis and both students will receive the same grade for the assignment. Students are expected to follow the case analysis techniques (available on ANGEL. I suggest that even if you choose to do the case analyses individually, you discuss the basics of the case with your fellow students. See the case evaluation form on ANGEL for guidelines in writing your case analysis

4. DISCUSSION BOARD (180 points – 18% of your grade): Discussion board postings are an integral part of the course. This course is designed to be a collaborative learning experience using Discussion Forums. Each week, a topic/case/scenario will be posted on the “Discussion Forum” for discussions. The topics will be on the assigned readings/chapter content and/or new litigations in the hospitality industry. Students are required to post a response and must read and respond to at least one other student’s posting. Responses must be more than “I agree.” They should be substantive and should reference reading assignments (TEXT), web references, actual cases, PowerPoint, or outside resources. To be successful you must put "THOUGHT" into your discussions and discuss what is required. Discussion Teams To facilitate active discussions, the class is separated into four (4) teams of 15-16 students. Students will only be able to enter their team discussion. The topic/questions may not be the same for all four teams. See the list of teams on ANGEL to identify your team. Discussion Board Schedule Our class “weeks” will be from Monday - Friday. Weekly discussions must be uploaded no later than 7pm Friday. New discussion board questions/cases/scenarios etc. will become available 5pm each Friday. The first response must be posted, minimum 150 words, by

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Tuesday at 11PM (8 points) and response to another student post, minimum 50 words, by 5PM Friday (4 points). Specific dates for discussions are listed in the course schedule. To receive a minimum passing grade, you must make a posting, by Tuesday at 11 PM and a response to at least one other post by Friday at 7 PM. The two postings must be on two separate days. However, I hope each of you make more than two postings and really get into the heart of the discussions. NOTE: Only discussions threads posted by 7:00pm on Friday of the week they are due will count for grading purposes.

5. DISCUSSION SUMMARIES (20 points – 2% of your grade):

Each week one or two persons from each team will be assigned to write a summary on points of interest discussed by their team (20 points). The summary should include only what was discussed and each person’s reflection on his or her take away. A special Discussion Forum, named summaries will be available each week.

6. EXAMS (400 points - 40% of your grade) - There will be three (3) examinations. Exams will be in an objective format and are not cumulative. The examinations may consist of multiple choice, true/false; fill-in-the-blanks questions; scenarios/questions and cases. The questions/cases/scenarios will cover discussion material, activities, student observations, case studies, assigned readings, and current events, when applicable. The exam questions will focus on your knowledge and intellectual skills, by testing your understanding of the law. Law is not subject to our interpretations, therefore in preparation for exams, the key terms, listed at the end of each chapter, will be useful to clarify the law principles and help you to apply the principles to decisions made in hospitality operations.

The tentative schedule for the exams is as follows: Exam 1 - Chapters 1, 3, 4, 14, 15 (2/11) Exam 2 - Chapters 5, 6, 7, 8, 9, 10 (3/25) Exam 3 – Chapter 11, 12, 13, 16 (4/25) All exams will be on ANGEL.

7. QUIZZES (70 points - 7% of your grade) - To encourage pre-discussion forum preparation, there will be 14 quizzes posted on ANGEL (see Tentative schedule for due dates). Quizzes are due on Tuesdays’ at 7 PM. The questions will pertain to important areas in the assigned chapter(s).

Quizzes will be available on Fridays after 7 PM and will not be available after the due date and time, Tuesday at 7PM There will be no make-ups for missed quizzes, whether excused or not excused. The quizzes will cover the assigned chapter(s) for that week. The format of the quizzes will vary and may include either true/false, or multiple choice questions.

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8. TEAM PROJECT (210 points – 21% of your grade) - These assigned projects are designed to give the class a deeper understanding of Hospitality Law and its application in different segments of the hospitality industry. The first step is to form a virtual team (Note: your team is different from your discussion board team).

VIRTUAL TEAM FORMATION By the end of the first week, please form teams of no more than 3-4 members for the team assignments in this course. When forming your team, please consider your colleagues' schedules and interest. You need to meet as a team online for a few hours each week; selecting teammates with similar schedules will significantly ease such collaboration.

Using this Discussion Forum, identify the classmates with whom you would like to collaborate on your team project (i.e. post a thread with your study availability, etc.) Once you have identified your team members, each team is to post a single thread in this Discussion Forum titled "Team Formed". In this thread, please identify all team members (first and last name) and a name for your team. Choosing a team name is a chance for your team creativity to shine, and marks your first decision as a team. Also, have one team member email me with your team member's names and team name when your team is formed. Once your team is formed, I will set up your team in ANGEL; you will have access to a Team Discussion Forum (for posting messages, etc.) and a Team Drop Box (for submitting assignments).

FIELD TRIPS TEAM PROJECT

Each team will conduct two independent inspections and one risk assessment field project.

1. A Safety/security inspection on a lodging property – A sample Safety/Security inspection checklist can be found on the Internet (Safety & Security Self Inspection

Checklist for Hotels) or see me for a copy.

2. An ADA inspection on a restaurant – An ADA inspection checklist form is available at: www.HospitalityLawyer.com or www.usdoj.gov.

3. Risk Assessment Each team will prepare a complete on-site risk assessment at a hospitality related business - hotel, restaurant, Country/Golf Club, Spa, etc. - and must identify at least 5 potential hazards. Each team will choose two of the following specific areas to conduct the assessment:

1. Lobby/ ground floor public areas (including restrooms, and gift shop and hallways)

2. Banquet areas 3. Swimming pool and surrounding outdoor areas (recreational areas) 4. Spa and gym areas 5. Parking areas

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6. Restaurants 7. Golf course and gift shop

Within these guidelines, the location for the independent field trips will be left to the option of the team. It is each team’s responsibility to choose a destination, make the necessary arrangements for each trip, conduct the inspection, and report their findings utilizing the appropriate checklists and the risk assessment guidelines. Inspection Reports Due: WEDNESDAY APRIL 17, AT 5:00 PM and Assessment Report Due: March 12 at 5PM.

Report evaluation matrix is available on ANGEL. See ANGEL for more detailed information on the projects.

SECTION 4: TEACHING METHODS, PHILOSOPHY, & MESSAGE TO STUDENTS

A. TEACHING METHODS AND LEARNING STRATEGIES This course will be conducted completely online. The mode of instruction is through the ANGEL Learning Management System. You are expected to communicate with your instructor and other classmates about specific assignments or questions on the “Course Discussion Forum.” Most of your work, however, is done on your own through reading the chapters, PowerPoint, and current trade magazines and newspapers. My role as your instructor will be very different from my lecture courses. My lectures are the weekly lessons, and the forums will involve discussions of course material. I will monitor these discussions and provide input as I see necessary or when asked to do so by you or team members. Think of me as a facilitator in this process. This course is not self-paced. Weekly assignments/discussions is required, with weekly due dates. In order to successfully complete this course, discussions/assignments must be submitted on time. Learning strategies will be student focused, using both self-directed and group interaction. Students are expected and encouraged to apply their own professional experiences and perspectives to support and reinforce class materials. Students are also expected to be familiar with the textbook material as assigned and to keep up with the schedule of readings. Not all topics in each chapter will be covered in the discussions online. Students are therefore individually responsible for becoming familiar with all assigned materials and assigned chapters.

Interaction Plan (If You Have Questions) When taking an online course you must take the initiative to ask your instructor questions if you do not understand the material. Please feel free to email me directly, on ANGEL mail, with questions of a personal nature, grading questions, advising help or with any other issues that are not appropriate for the rest of the class to read. I check my email regularly and will respond to all emails within 24 hours during Monday thru Friday before 7 PM. Please note that I am not available on weekends but will respond to

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weekend email messages on Mondays. All class related questions must be posted to the Course Discussion Forum. I will check the Question Discussion Forum on a daily basis and will answer questions as needed. I also highly encourage students to read and respond to postings from their classmates. Part of the nature of this class is for students to help each other troubleshoot problems and develop critical-thinking skills, and working through questions on the forum is an excellent method to develop proficiency in these areas. This Question Discussion Forum is to be used to ask questions concerning class material. Your response from the instructor may not be instantaneous. You must learn to factor in the response time when completing your work. If you wait until the last day, you may not have time to receive a response before your assignment is due. Please do not email your instructor questions about the course material; use the Question Discussion Forum so that your classmates may also benefit from the answer. In addition, your instructor will also post information and updates to this forum. It is your responsibility to read all the posts in the Question Discussion Forum in a timely manner. Weekly Time Commitment Expect to spend an average of five-six hours per week on this online course. Even though this course does not have a weekly face-to-face meeting, the time commitment per week is the same as an on campus class.

B. TEACHING PHILOSOPHY AND EXPECTATIONS The education process works best when both the instructor and the student share in and are committed to the learning process. Therefore, the learning expectations for this course are based upon a set of assumptions about you as an adult learner. I view each student as a responsible individual, who are aware of and will initiate positive learning behavior. You will plan your time resources accordingly to maximize your learning. You will also learn, with your special experience and background, through interaction and participation in the classroom and through classroom activities or extra-curriculum activities. I will ask questions that will require you to conceptualize and analyze the “what if” of scenarios related to the law. Recognizing that each student is unique, and therefore each learning process will differ, I will assist each student with appropriate strategies and plans for instruction as well as creating an environment conducive to learning by making myself accessible and maintaining:

1. a comfortable physical learning environment 2. a comfortable psychological environment 3. the respect of each individual in the classroom and stress 4. the importance of honesty and integrity 5. active participation in discussions, and 6. accommodation of unforeseen circumstances

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C. MESSAGE TO STUDENTS

ATTENDANCE POLICIES and PARTICIPATION I will rely on each student to make mature and reliable decisions regarding their commitment and performance in this class. Your participation on the discussion board is essential to your success in this course and to the development of discussion community. However, each week there are assignments that cannot be made-up after the class is over. Active participation will be important to be able to grasp and understand fully the concepts and issues presented and discussed. My assumption is that since you have chosen to be in this course, you will handle your presence in on ANGEL responsibly and courteously. This means that you will abide by the rules and regulations of the class. You are responsible for all material discussed or assigned. If you missed a discussion, it is your responsibility to read the discussions.

SECTION 5: TENTATIVE CLASS SCHEDULE OUTLINED FOR FALL 2012

DATES TOPICS REQ. READINGS ACTIVITIES/DUE

WEEK 1 1/7 - 1/11

Syllabus, Course Review and Introduction Introduction to classmates Introduction to Contemporary Hosp. Law

The Syllabus Chapter 1

Discussion 1

WEEK 2 1/14 – 1/18

Civil Rights and Hospitality Businesses

Chapter 3

Discussion 2 Quiz 1

WEEK 3 1/21-1/25

Contract Law and the Hospitality Industry

Chapter 4

Discussion 3 Quiz 2

WEEK 4 1/28 - 2/1

Employment

Chapter 14

Discussion 4 Quiz 3

WEEK 5 2/4 – 2/8

Regulation and Licensing

Chapter 15 Discussion 5 Quiz 4 Case 1 Due 2/9

WEEK 6 2/11 – 2/15

EXAM 1 Principles of negligence

Chapters – 1, 3, 4, 14, & 15 Chapter 5

ONLINE EXAM

DUE 2/11 – 7 PM

Discussion 6 Quiz 5

WEEK 7 2/18 – 2/22

Negligence and Hospitality Practices Chapter 6 Discussion 7 Quiz 6

WEEK 8 2/25 – 3/1

Guests and Other Patrons Chapter 7 Discussion 8 Quiz 7

3/4 – 3/8 SPRING BREAK

WEEK 9 3/11 – 3/15

Protecting Patrons’ Property

Chapter 8

Discussion 9 Quiz 8 Case 2 Due 3/15

WEEK 10 3/18 0 3/22

Rights of Innkeepers Chapter 9 Discussion 10 Quiz 9 Assessment Due 3/20

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WEEK 11 3/25 – 3/29

EXAM 2 Guest Rights

Chapters – 5, 6, 7, 8, 9 & 10 Chapter 10

ONLINE EXAM

DUE 3/26 – 11 PM

Discussion 11 Quiz 10

WEEK 12 4/1 – 4/5

Liability and the Sale of food

Chapter 11

Discussion 12 Quiz 11

WEEK 13 4/8 – 4/12

Liability and the Sale of Alcohol

Chapter 12

Discussion 13 Quiz 12 Case 3 Due 4/10

WEEK 14 4/15 – 4/19

Travel Agents and Airlines – Rights and Liabilities

Chapter 13 Discussion 14 Quiz 13 Inspections Due 4/17

WEEK 15 4/22 – 4/24

Specializing Destinations-Casinos, Theme Parks, Spas, and Condominiums Hotels

Chapter 16 Discussion 15 Quiz 14 Case 4 Due 4/22

DUE DATE 4/26

EXAM 3 Chapters 10, 11, 12, 13, & 16

ONLINE EXAM

DUE 4/26 – 11PM

“THE INSTRUCTOR RESERVES THE RIGHT TO AMEND THE TENTATIVE SCHEDULE AS DEEMED NECESSARY.”

SECTION 6: CLASSROOM FORMAT, POLICIES, and MANAGEMENT STATEMENT

A. CLASS ROOM FORMAT

STUDENT’S WORK/ASSIGNMENTS: All examinations, bubble sheets, quizzes/answer sheets, assignments, projects etc., remain the property of the university. If students wish to review either, they may do so in my office. A file will be kept in the office with all assignments.

Work/Assignments that do not follow direction/requirements will not be read, graded or evaluated and will receive only ten percent (10%) of the total points.

All assignments must be submitted on ANGEL in the appropriate “Turn-it-in-drop box”.

Any information you want the instructor to know must be in writing. No telephone calls or oral explanations will be accepted. I will respond to all emails MONDAY thru FRIDAY BEFORE 7 PM EACH DAY.

Telephone calls for information, about the course material, from the instructor are accepted. All update or changes will be announced in class and on ANGEL.

B. POSTING OF GRADES All grades will be posted on ANGEL within 5 to 14 days after discussions are posted and assignments submitted. An email will be sent each time grades are posted. Should you want to know what grade you have earned at any point during the semester, be sure you visit ANGEL. It is your responsibility to keep up with your grades at all times.

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C. MAKE UP POLICY You cannot make up a missed quiz, exam or turn in a late assignment. University approved excuse must be in writing if you missed an assignment because of an unfortunate event. However, I must be notified in advance; or in the case of an emergency, documentation must be submitted.

QUESTIONS ABOUT GRADES: To appeal a grade, either talk to me or send an email to me within two weeks of the grade having been received. DO NOT WAIT UNTIL THE END OF THE SEMESTER TO QUESTION GRADES. OVERDUE APPEALS WILL NOT BE CONSIDERED. SHOULD YOU HAVE ANY QUESTIONS CONCERNING YOUR PROGRESS, OR OTHER ISSUES PERTAINING TO THE CLASS, PLEASE LET ME KNOW AS SOON AS POSSIBLE SO THAT THEY CAN BE ADDRESSED IN AN EFFICIENT MANNER.

D. COURSE POLICIES

PROFESSIONAL/BUSINESS ATTIRE IS REQUIRED FOR SITE VISITS SPECIFIC REQUIRED GUIDELINES

Please keep up with current events in the industry by reading periodicals and newspapers.

Please become familiar with and adhere to the academic honesty policy of the University. If you have any question or need a clarification, please do not hesitate to ask the instructor for a clarification.

Please read the assigned chapters and know the material well enough to discuss it.

Please go on ANGEL regularly.

Please enter your postings on time. Do not wait for the last day to do so.

Please submit assignments and reports on time.

Follow the online etiquette and Twinning Laws below when using ANGEL: NETIQUETTE RULES Online etiquette is important to keep in mind when communicating with others on the Internet. These core rules of netiquette are excerpted from the book “Netiquette” by Virginia Shea (Albion Books, 1997)). Rule 1: Remember the Human Rule 2: Adhere to the same standards of behavior online that you follow in real life Rule 3: Know where you are in cyberspace Rule 4: Respect other people's time and bandwidth Rule 5: Make yourself look good online Rule 6: Share expert knowledge Rule 7: Help keep flame wars under control Rule 8: Respect other people's privacy

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Rule 9: Don't abuse your power Rule 10: Be forgiving of other people's mistakes For further information on each rule, go to: http://www.albion.com/netiquette/corerules.html

Twining’s Laws for Computer Users 1. Think before you click 2. Read the help files 3. Save early, save often 4. Keep a backup, keep it current 5. The network will fail, count on it 6. The first answer is always "it depends" Source: Dr. Joanne Twining at http://intertwining.org/sjsu/

SECTION 7: UNIVERSITY & COLLEGE STANDARDS & POLICIES

Academic Behavior Standards and Academic Dishonesty - All students are expected to demonstrate honesty in their academic pursuits. The university policies regarding issues of honesty can be found in the FGCU Student Guidebook under the “Student Code of Conduct” on page 11, and “Policies and Procedures” sections on pages 18 - 24. All students are expected to study this document, which outlines their responsibilities and consequences for violations of the policy. The FGCU Student Guidebook is available online at http://studentservices.fgcu.edu/judicialaffairs/new.html Copyright – The University requires all members of the university community to familiarize themselves and to follow copyright and fair use requirements. You are individually and solely responsible for violations of copyright and fair use laws. The university will neither protect nor defend you nor assume any responsibility for employee or student violations of fair use laws. Violations of copyright laws could subject you to federal and state civil penalties and criminal liability, as well as disciplinary action under university policies. Disability Accommodations Services - Florida Gulf Coast University, in accordance with the Americans with Disabilities Act and the university’s guiding principles, will provide classroom and academic accommodations to students with documented disabilities. If you need to request an accommodation in this class due to a disability, or you suspect that your academic performance is affected by a disability, please contact the Office of Adaptive Services. The Office of Adaptive Services is located in Howard Hall 137. The phone number is 239‐590‐7956 or TTY 239‐590‐7930 University Policy about Student Observance of Religious Holidays - All students at Florida Gulf Coast University have a right to expect that the University will reasonably accommodate their religious observances, practices, and beliefs. Students, upon prior notification to their instructors, shall be excused from class or other scheduled academic activity to observe a religious holy day of their faith. Students shall be permitted a reasonable amount of time to

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make up the material or activities covered in their absence. Students shall not be penalized due to absence from class or other scheduled academic activity because of religious observances. Where practicable, major examinations, major assignments, and University ceremonies will not be scheduled on a major religious holy day. A student who is to be excused from class for a religious observance is not required to provide a second party certification of the reason for the absence. http://www.fgcu.edu/generalcounsel/files/policies/4.005%20Student%20Observance%20of%20Religious%20Holidays.pdf

SECTION 7: UNIVERSITY & COLLEGE STANDARDS & POLICIES CONT.

Grading Policies and Grading Systems - The grading system at FGCU is described in the FGCU Catalog and is overseen by the Office of Planning and Institutional Performance. (http://www.fgcu.edu/catalog/) In accordance with FERPA (Family Educational Rights and Privacy Act, 1974), grades may not be announced in class or displayed in any public view by use of the Student ID number (or social security number) in a paper or electronic format. Electronic display format includes email or a web-based environment such as Angel. Retention of Papers, Tests, Student and Class Records - University policy dictates that any materials, hardcopy or electronic, that contribute to the determination of a course grade be maintained by individual faculty for one full academic year after the end of the semester. In addition, departments/programs must maintain all records pertinent to grades for any faculty no longer with the university. Eagle Mail - is Florida Gulf Coast University’s student e-mail system. Your FGCU Eagle Mail account MUST be activated. If you are a first time student, you will need your PIN and Student ID, both of which are assigned at registration. - If you don’t know your PIN, you will need to go to the Registrar's office to retrieve it. - To activate your account, visit http://admin.fgcu.edu/IS/applications/studentaccts/activate.asp. - The ANGEL (at http://elearning.fgcu.edu) will be used as the primary application for learning and communication. Additional course information may be distributed via Eagle Mail, so make sure you know how to retrieve your Eagle mails, and check it very frequently (at least once a day). - Log in to ANGEL at http://elearning.fgcu.edu. You need to use FGCU Eagle Mail account and password to log in. - Assignments, instructions, and other course information on ANGEL are integral components of the course material and are hereby incorporated as part of this syllabus. The FGCU Writing Center - assists student writers through free, accessible, learning-based writing consultations. Our primary goals are to help students improve their abilities to think independently, to write critically, and to learn and implement strategies that will assist them in producing effective writing assignments. Consultants help writers with brainstorming,

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formulating a clear thesis, developing their ideas, and revising. Writing Center sessions are designed to assist writers in improving their ability to revise independently. Writing Consultants also help writers identify issues of style and mechanics; however, they do not edit or proofread. The Writing Center is located in Library West, 202C. Library West is not accessible from the main Library building (Library East). Phone: 239/590-7141