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1.1. less than 3 million.less than 3 million.
2.2. less than 10 million.less than 10 million.
3.3. over 23 million.over 23 million.
4.4. over 100 million.over 100 million.
5.5. Not sureNot sure
In the U.S., the number of In the U.S., the number of
managers that rely on managers that rely on
Information Systems Information Systems
every day to conduct every day to conduct
business is…business is…
1.1. Increasing market shareIncreasing market share
2.2. Becoming the high-quality Becoming the high-quality producerproducer
3.3. Developing new productsDeveloping new products
4.4. Determining new locations of Determining new locations of employee officesemployee offices
5. Increasing employee productivity5. Increasing employee productivity
Which of the choices Which of the choices
does not necessarily does not necessarily
depend on the kinds depend on the kinds
and quality of and quality of
information systems information systems
in the organization?in the organization?
1.1. Internet growth & technology Internet growth & technology convergenceconvergence
2.2. Transformation of the business Transformation of the business enterpriseenterprise
3.3. Growth of a globally connected Growth of a globally connected economyeconomy
4.4. Growth of knowledge & Growth of knowledge & information-based economiesinformation-based economies
5.5. All of the aboveAll of the above
Which of the following Which of the following
is a factor to consider is a factor to consider
when assessing the when assessing the
growing impact of IT in growing impact of IT in
business firms?business firms?
1.1. The retail industryThe retail industry
2.2. The content industry The content industry
3.3. The consumer electronics industryThe consumer electronics industry
4.4. The hardware & software industry The hardware & software industry
5.5. The communications industryThe communications industry
Which of the following is Which of the following is
not an industry that is part not an industry that is part
of the “digital of the “digital
convergence” taking place convergence” taking place
throughout the throughout the
contemporary business contemporary business
environment?environment?
1.1. E-GovernmentE-Government
2.2. E-CommerceE-Commerce
3.3. Extranet Extranet
4.4. E-Business E-Business
5.5. E-CommunicationsE-Communications
Which of the following Which of the following
designates the use of designates the use of
Internet & digital Internet & digital
technology to execute all technology to execute all
of the activities in the of the activities in the
enterprise?enterprise?
1.1. E-GovernmentE-Government
2.2. E-CommerceE-Commerce
3.3. Extranet Extranet
4.4. E-Business E-Business
5.5. E-CommunicationsE-Communications
Which of the following Which of the following
deals with the buying deals with the buying
and selling of goods and and selling of goods and
services electronically?services electronically?
1.1. E-GovernmentE-Government
2.2. E-CommerceE-Commerce
3.3. Extranet Extranet
4.4. E-Business E-Business
5.5. E-CommunicationsE-Communications
Which of the following Which of the following
digitally enables digitally enables
government & public government & public
sector agencies’ sector agencies’
relationships with relationships with
citizens and businesses?citizens and businesses?
1.1. Credit cardsCredit cards
2.2. Overnight package deliveryOvernight package delivery
3.3. Worldwide reservation systemsWorldwide reservation systems
4.4. Computer gamesComputer games
5.5. All of the aboveAll of the above
Which of the following Which of the following
relies on knowledge and relies on knowledge and
information to produce?information to produce?
1.1. key corporate assets.key corporate assets.
2.2. business processes.business processes.
3.3. production planning.production planning.
4.4. supply chain management.supply chain management.
5.5. enterprise applications.enterprise applications.
A set of logically related A set of logically related
tasks and behaviors that tasks and behaviors that
organizations develop to organizations develop to
produce specific produce specific
business results is business results is
called…called…
1.1. an enterprise application.an enterprise application.
2.2. supply chain management.supply chain management.
3.3. E-commerce.E-commerce.
4.4. an information system.an information system.
5.5. the Internet.the Internet.
A set of interrelated A set of interrelated
components that collect, components that collect,
process, store, and process, store, and
distribute information to distribute information to
support decision making support decision making
in an organizations is in an organizations is
called…called…
1.1. InputInput
2.2. ProcessingProcessing
3.3. SchedulingScheduling
4.4. OutputOutput
5.5. All of the aboveAll of the above
Which of the following is Which of the following is
notnot an information an information
system activity?system activity?
1.1. information systems literacy.information systems literacy.
2.2. computer literacy.computer literacy.
3.3. management information literacy.management information literacy.
4.4. executive systems literacy.executive systems literacy.
5.5. expert systems literacy.expert systems literacy.
The broader The broader
understanding of understanding of
organizational, organizational,
management, & management, &
information technology information technology
system dimensions is system dimensions is
called…called…
1.1. data workers.data workers.
2.2. production workers.production workers.
3.3. service workers.service workers.
4.4. knowledge workers.knowledge workers.
5.5. expert workers.expert workers.
Workers who design Workers who design
products or services and products or services and
create new knowledge are create new knowledge are
known as…known as…
1.1. senior managers.senior managers.
2.2. operational managers.operational managers.
3.3. middle managers.middle managers.
4.4. executive managers.executive managers.
5.5. activity managers.activity managers.
Managers who are Managers who are
responsible for responsible for
monitoring the firm’s monitoring the firm’s
daily activities are daily activities are
referred to as…referred to as…
1.1. the Intranet.the Intranet.
2.2. the World Wide Web.the World Wide Web.
3.3. AOL.AOL.
4.4. Earthlink.Earthlink.
5.5. the Internet.the Internet.
The world’s largest and The world’s largest and
most widely used network most widely used network
is…is…
1.1. the Intranet.the Intranet.
2.2. the World Wide Web.the World Wide Web.
3.3. AOL.AOL.
4.4. Earthlink.Earthlink.
5.5. the Extranet.the Extranet.
The Internet service that The Internet service that
uses universally accepted uses universally accepted
standards for storing, standards for storing,
retrieving, formatting, and retrieving, formatting, and
displaying information in displaying information in
a networked environment a networked environment
is called…is called…
1.1. the information technology the information technology
infrastructure.infrastructure.
2.2. a Website.a Website.
3.3. enterprise application system.enterprise application system.
4.4. supply chain management system.supply chain management system.
5.5. the Extranet.the Extranet.
The foundation on which The foundation on which
a digital firm can build its a digital firm can build its
specific information specific information
systems is called…systems is called…
1.1. the IS investment challenge.the IS investment challenge.
2.2. the strategic business challenge.the strategic business challenge.
3.3. the globalization challenge.the globalization challenge.
4.4. the IT infrastructure challenge.the IT infrastructure challenge.
5.5. the ethics & security challenge.the ethics & security challenge.
The challenge of how The challenge of how
organizations can obtain organizations can obtain
business value from their business value from their
information systems is information systems is
known as…known as…
1.1. IS investment challenge.IS investment challenge.
2.2. strategic business challenge.strategic business challenge.
3.3. globalization challenge.globalization challenge.
4.4. IT infrastructure challenge.IT infrastructure challenge.
5.5. ethics & security challenge.ethics & security challenge.
Determining what Determining what
complementary assets complementary assets
are needed to use are needed to use
information technology information technology
effectively represents effectively represents
the…the…
1.1. the IS investment challenge.the IS investment challenge.
2.2. the strategic business challenge.the strategic business challenge.
3.3. the globalization challenge.the globalization challenge.
4.4. the IT infrastructure challenge.the IT infrastructure challenge.
5.5. the ethics & security challenge.the ethics & security challenge.
Determining how firms Determining how firms
can understand the can understand the
business and system business and system
requirements of a global requirements of a global
economic environment is economic environment is
representative of… representative of…
1.1. operational-level system.operational-level system.
2.2. management-level system.management-level system.
3.3. strategic-level system.strategic-level system.
4.4. executive-level system.executive-level system.
5.5. Not sureNot sure
The category of The category of
information system information system
that helps answer that helps answer
routine questions isroutine questions is
1.1. operational-level system.operational-level system.
2.2. management-level system.management-level system.
3.3. strategic-level system.strategic-level system.
4.4. executive-level system.executive-level system.
5.5. Not sureNot sure
The category of The category of
information system that information system that
help managers answer help managers answer
“what if” questions and “what if” questions and
provide periodic reports provide periodic reports
areare
1.1. operational-level system.operational-level system.
2.2. management-level system.management-level system.
3.3. strategic-level system.strategic-level system.
4.4. executive-level system.executive-level system.
5.5. Not sureNot sure
The category of The category of
information system that information system that
helps managers match helps managers match
changes in the external changes in the external
environment with existing environment with existing
organizational organizational
capabilities are…capabilities are…
1.1. management Information system.management Information system.
2.2. decision-support system.decision-support system.
3.3. executive support system.executive support system.
4.4. transaction processing system.transaction processing system.
5.5. Not sureNot sure
A hotel reservation A hotel reservation
system, a payroll system, a payroll
system, and system, and
employee employee
recordkeeping recordkeeping
system are examples system are examples
of a…of a…
1.1. Management information systemsManagement information systems
2.2. Decision-support systemsDecision-support systems
3.3. Executive support systemsExecutive support systems
4.4. Transaction processing systemsTransaction processing systems
5.5. Not sureNot sure
Which of the following Which of the following
systems address systems address
decisions requiring decisions requiring
judgment, evaluation, judgment, evaluation,
and insight because and insight because
there is no agreed-on there is no agreed-on
procedure for arriving procedure for arriving
at a solution?at a solution?
1.1. Management information Management information
systemssystems
2.2. Decision-support systemsDecision-support systems
3.3. Executive support systemsExecutive support systems
4.4. Transaction processing systemsTransaction processing systems
5.5. Not sureNot sure
Which of the following Which of the following
systems provide systems provide
managers with reports managers with reports
and often online access and often online access
to the organization’s to the organization’s
current performance current performance
and historical records?and historical records?
1.1. Management information systemsManagement information systems
2.2. Decision-support systemsDecision-support systems
3.3. Executive support systemsExecutive support systems
4.4. Transaction processing systemsTransaction processing systems
5.5. Not sureNot sure
Which of the following Which of the following
addresses problems addresses problems
where the procedure where the procedure
for arriving at a for arriving at a
solution may not be solution may not be
fully predefined in fully predefined in
advance?advance?
1.1. Some systems may exchange data Some systems may exchange data
with each other.with each other.
2.2. Data may be exchanged among Data may be exchanged among systems serving different functional systems serving different functional areas.areas.
3.3. It is advantageous to integrate It is advantageous to integrate systems throughout the firm.systems throughout the firm.
4.4. Integrating systems is extremely time Integrating systems is extremely time consuming.consuming.
5.5. All of the aboveAll of the above
Which of the following is Which of the following is
a characteristic of the a characteristic of the
relationship of systems relationship of systems
to one another?to one another?
1.1. Product life cycle management Product life cycle management
systemssystems
2.2. Computer-aided design systemsComputer-aided design systems
3.3. Finance and accounting Finance and accounting systemssystems
4.4. Sales and marketing systemsSales and marketing systems
5.5. None of the aboveNone of the above
What type of systems What type of systems
enables users to create a enables users to create a
digital model of a part, a digital model of a part, a
product, or a structure, product, or a structure,
and make changes on and make changes on
the computer?the computer?
1.1. Enterprise systemEnterprise system
2.2. Supply chain management Supply chain management systemsystem
3.3. Security systemSecurity system
4.4. Customer relationship Customer relationship management systemmanagement system
5.5. Knowledge management systemKnowledge management system
Which of the Which of the
following is following is notnot
typically considered typically considered
an enterprise an enterprise
application? application?
1.1. Systems don’t “talk” to each other.Systems don’t “talk” to each other.
2.2. Systems cannot automatically Systems cannot automatically exchange information.exchange information.
3.3. Systems provide a total integrated Systems provide a total integrated picture of the firm.picture of the firm.
4.4. Data tends to be fragmented.Data tends to be fragmented.
5.5. Managers cannot easily assemble Managers cannot easily assemble data.data.
Which of the following is Which of the following is
notnot characteristic of characteristic of
typical organizational typical organizational
systems?systems?
1.1. Enterprise systemsEnterprise systems
2.2. Customer relationship Customer relationship management systemsmanagement systems
3.3. Supply chain management Supply chain management systemssystems
4.4. Human resource planning systemsHuman resource planning systems
5.5. Knowledge management systemsKnowledge management systems
Which of the following Which of the following
provides a single provides a single
information system for information system for
organization-wide organization-wide
coordination and the coordination and the
integration of key integration of key
business processes?business processes?
1.1. SuppliersSuppliers
2.2. Purchasing firmsPurchasing firms
3.3. DistributorsDistributors
4.4. Logistics companiesLogistics companies
5.5. Customers Customers
Which of the following are Which of the following are
not provided information not provided information
from a supply chain from a supply chain
management system?management system?
1.1. IntranetsIntranets
2.2. ExtranetsExtranets
3.3. Special supply chain Special supply chain management softwaremanagement software
4.4. All of the aboveAll of the above
5.5. Not sureNot sure
Which of the following Which of the following
can be used to build can be used to build
supply chain supply chain
management systems? management systems?
1.1. Sales and MarketingSales and Marketing
2.2. Production and ManufacturingProduction and Manufacturing
3.3. Human ResourcesHuman Resources
4.4. Accounting and FinanceAccounting and Finance
5.5. Not sureNot sure
Which business Which business
function is best served function is best served
by a Customer by a Customer
Relationship Relationship
Management (CRM) Management (CRM)
system? system?
1.1. Supply chain management Supply chain management
systemssystems
2.2. Customer relationship Customer relationship management systemsmanagement systems
3.3. Knowledge management systemsKnowledge management systems
4.4. Executive support systemsExecutive support systems
5.5. Expert Expert
Which of the following Which of the following
systems collect all systems collect all
relevant knowledge and relevant knowledge and
experience in the firm and experience in the firm and
make it available make it available
wherever and whenever wherever and whenever
it’s needed?it’s needed?
1.1. Integrating information throughout Integrating information throughout
the firmthe firm
2.2. Training employees and managers Training employees and managers to use a new systemto use a new system
3.3. Accounting for the cost of Accounting for the cost of systemssystems
4.4. Managing demand for systemsManaging demand for systems
5.5. All of the aboveAll of the above
Which of the following Which of the following
is a management is a management
challenge when a challenge when a
business seeks to business seeks to
apply information apply information
systems throughout systems throughout
the firm? the firm?
1.1. Examine how existing systems Examine how existing systems
provide information.provide information.
2.2. Inventory the firm’s existing Inventory the firm’s existing information systems.information systems.
3.3. Inventory the firm’s systems under Inventory the firm’s systems under construction.construction.
4.4. Establish priorities for funding.Establish priorities for funding.
5.5. Understand which group benefits Understand which group benefits from the system.from the system.
Which of the Which of the
following is not a following is not a
way to gain a 360-way to gain a 360-
degree view of a degree view of a
firm’s information firm’s information
requirements?requirements?
1.1. Identify how people learn to use the Identify how people learn to use the new system.new system.
2.2. Establish priorities for funding.Establish priorities for funding.
3.3. Determine how effective the training is.Determine how effective the training is.
4.4. Determine how well people use the Determine how well people use the system.system.
5.5. Determine if people exploit all of the Determine if people exploit all of the potential value.potential value.
Which of the following Which of the following
is not a way to is not a way to
understand how much understand how much
training is required to training is required to
support new support new
systems?systems?
1.1. Do not charge business units for Do not charge business units for
Internet services.Internet services.
2.2. Do not charge business units for Do not charge business units for intranet services.intranet services.
3.3. Charge for systems that mostly Charge for systems that mostly serve a single business unit.serve a single business unit.
4.4. Provide all systems free of charge to Provide all systems free of charge to all units.all units.
5.5. Establish priorities for funding.Establish priorities for funding.
Which of the following Which of the following
is not part of how a is not part of how a
business can account business can account
for the costs and for the costs and
benefits of new benefits of new
systems? systems?
1.1. state legislature.state legislature.
2.2. sports team.sports team.
3.3. organization.organization.
4.4. information system.information system.
5.5. Not sureNot sure
A stable, formal social A stable, formal social
structure that takes structure that takes
resources from the resources from the
environment and environment and
processes them to processes them to
produce outputs is a(n)…produce outputs is a(n)…
1.1. RightsRights
2.2. PrivilegesPrivileges
3.3. ObligationsObligations
4.4. LawsLaws
5.5. ResponsibilitiesResponsibilities
Which of the following is Which of the following is
notnot part of the collective, part of the collective,
realistic behavioral realistic behavioral
definition of an definition of an
organization?organization?
1.1. Clear division of laborClear division of labor
2.2. Completely governed by lawsCompletely governed by laws
3.3. Impartial judgmentsImpartial judgments
4.4. HierarchyHierarchy
5.5. Explicit rules and proceduresExplicit rules and procedures
Which of following is Which of following is notnot
a structural characteristic a structural characteristic
of all organizations?of all organizations?
1.1. Precise rulesPrecise rules
2.2. ProceduresProcedures
3.3. Written lawWritten law
4.4. Practices Practices
5.5. Not sureNot sure
Which of the Which of the
following is following is notnot a a
description of a description of a
routine for routine for
producing goods producing goods
and services?and services?
1.1. business processes.business processes.
2.2. business laws.business laws.
3.3. business concepts.business concepts.
4.4. best practices.best practices.
5.5. Not sureNot sure
A collection of routines A collection of routines
for producing goods for producing goods
and services is and services is
called…called…
1.1. business laws.business laws.
2.2. best practices.best practices.
3.3. organizational culture.organizational culture.
4.4. organizational hierarchy.organizational hierarchy.
5.5. Not sureNot sure
A set of fundamental A set of fundamental
assumptions about assumptions about
what products an what products an
organization should organization should
produce is called…produce is called…
1.1. Entrepreneurial structureEntrepreneurial structure
2.2. Machine bureaucracyMachine bureaucracy
3.3. Divisionalized bureaucracyDivisionalized bureaucracy
4.4. Professional bureaucracyProfessional bureaucracy
5.5. Adhocracy Adhocracy
Which of the following Which of the following
describes an describes an
organizational organizational
structure that structure that
represents a small represents a small
start-up business?start-up business?
1.1. Entrepreneurial structureEntrepreneurial structure
2.2. Machine bureaucracyMachine bureaucracy
3.3. Divisionalized bureaucracyDivisionalized bureaucracy
4.4. Professional bureaucracyProfessional bureaucracy
5.5. Adhocracy Adhocracy
Which of the following Which of the following
describes an describes an
organizational structure organizational structure
that consists of large that consists of large
groups of specialists groups of specialists
organized into short-lived organized into short-lived
multidisciplinary teams?multidisciplinary teams?
1.1. Entrepreneurial structureEntrepreneurial structure
2.2. Machine bureaucracyMachine bureaucracy
3.3. Divisionalized bureaucracyDivisionalized bureaucracy
4.4. Professional bureaucracyProfessional bureaucracy
5.5. AdhocracyAdhocracy
Which of the following Which of the following
describes the describes the
organizational structure organizational structure
of law firms, school of law firms, school
systems, and hospitals?systems, and hospitals?
1.1. ProgrammerProgrammer
2.2. ConsultantConsultant
3.3. Systems analystSystems analyst
4.4. Project leaderProject leader
5.5. Chief information officerChief information officer
Which of the following Which of the following
type of worker is type of worker is notnot
considered part of the considered part of the
information systems information systems
department? department?
1.1. ProgrammerProgrammer
2.2. ConsultantConsultant
3.3. Systems analystSystems analyst
4.4. Project leaderProject leader
5.5. Chief information officerChief information officer
Which of the following Which of the following
type of worker serves as type of worker serves as
the principal liaison the principal liaison
between the IS between the IS
department and the rest department and the rest
of the organization?of the organization?
1.1. ProgrammerProgrammer
2.2. ConsultantConsultant
3.3. Systems analystSystems analyst
4.4. Project leaderProject leader
5.5. Chief information officerChief information officer
Which of the following Which of the following
type of worker oversees type of worker oversees
the use of information the use of information
technology in the firm?technology in the firm?
1.1. Agency theoryAgency theory
2.2. Behavioral theoryBehavioral theory
3.3. Technical theoryTechnical theory
4.4. Transaction cost theoryTransaction cost theory
5.5. Not sureNot sure
Which of the following Which of the following
represents the idea that represents the idea that
firms and individuals firms and individuals
seek to economize on seek to economize on
transaction costs?transaction costs?
1.1. Agency theoryAgency theory
2.2. Behavioral theoryBehavioral theory
3.3. Technical theoryTechnical theory
4.4. Transaction cost theoryTransaction cost theory
5.5. Not sureNot sure
Which of the following Which of the following
represents the idea that a represents the idea that a
firm is viewed as a firm is viewed as a
“nexus of contracts” “nexus of contracts”
among self-interested among self-interested
individuals? individuals?
1.1. outsourced organization.outsourced organization.
2.2. digital firm.digital firm.
3.3. international firm.international firm.
4.4. visual organization.visual organization.
5.5. virtual organization.virtual organization.
An organization in An organization in
which work no longer which work no longer
is tied to geographic is tied to geographic
location is considered location is considered
a(n)… a(n)…
1.1. mass customization.mass customization.
2.2. individual production.individual production.
3.3. virtual manufacturing.virtual manufacturing.
4.4. transaction-based transaction-based production.production.
5.5. Not sureNot sure
The ability to offer The ability to offer
individually tailored individually tailored
products or services products or services
using the same using the same
production resources as production resources as
mass production is mass production is
called…called…
1.1. AOLAOL
2.2. The intranetThe intranet
3.3. The InternetThe Internet
4.4. EarthlinkEarthlink
5.5. Virtual organizationsVirtual organizations
Which of the following Which of the following
is capable of is capable of
dramatically lowering dramatically lowering
the transaction and the transaction and
agency costs facing agency costs facing
most organizations?most organizations?
1.1. New entrants into a firm’s marketNew entrants into a firm’s market
2.2. Pressure from substitute Pressure from substitute productsproducts
3.3. The expanded use of outsourcingThe expanded use of outsourcing
4.4. Bargaining power of customersBargaining power of customers
5.5. Bargaining power of suppliersBargaining power of suppliers
Which of the Which of the
following is following is notnot an an
external threat or external threat or
opportunity under opportunity under
the competitive the competitive
forces model?forces model?
1.1. Outsourcing firmsOutsourcing firms
2.2. Transportation service firmsTransportation service firms
3.3. Technology manufacturersTechnology manufacturers
4.4. Internet service providersInternet service providers
5.5. Distributors Distributors
Which of the following Which of the following
isis not not part of the part of the
business ecosystem?business ecosystem?
1.1. AOLAOL
2.2. The governmentThe government
3.3. Information technologyInformation technology
4.4. Network economicsNetwork economics
5.5. Information partnershipsInformation partnerships
Which of the following Which of the following
plays a powerful role plays a powerful role
in establish business in establish business
ecosystems? ecosystems?
1.1. laws.laws.
2.2. ethics.ethics.
3.3. social norms.social norms.
4.4. political party affiliations.political party affiliations.
5.5. information systems.information systems.
Individuals make choices Individuals make choices
to guide their behavior to guide their behavior
through …through …
1.1. Information rights and Information rights and obligationsobligations
2.2. Property rights and Property rights and obligationsobligations
3.3. System qualitySystem quality
4.4. Congressional legal actionCongressional legal action
5.5. Quality of lifeQuality of life
Which of the following is Which of the following is
notnot a moral dimension a moral dimension
that enters into an that enters into an
information society?information society?
1.1. Information rights and Information rights and obligationsobligations
2.2. Property rights and Property rights and obligationsobligations
3.3. Accountability and controlAccountability and control
4.4. System qualitySystem quality
5.5. Quality of lifeQuality of life
Which moral dimension Which moral dimension
is concerned with data is concerned with data
standards and how standards and how
they may affect the they may affect the
safety of society?safety of society?
1.1. Information rights and Information rights and obligationsobligations
2.2. Property rights and Property rights and obligationsobligations
3.3. Accountability and controlAccountability and control
4.4. System qualitySystem quality
5.5. Quality of lifeQuality of life
Which moral dimension Which moral dimension
is concerned with how is concerned with how
traditional intellectual traditional intellectual
property rights will be property rights will be
protected in a digital protected in a digital
society?society?
1.1. tracing.tracing.
2.2. data analysis.data analysis.
3.3. networking.networking.
4.4. due process.due process.
5.5. profiling.profiling.
Using computers to Using computers to
create electronic create electronic
dossiers of detailed dossiers of detailed
information on information on
individuals is called…individuals is called…
1.1. TracingTracing
2.2. Data analysisData analysis
3.3. Nonobvious relationship Nonobvious relationship awarenessawareness
4.4. NetworkingNetworking
5.5. Not sureNot sure
Which technology Which technology
scans data and extracts scans data and extracts
information as the data information as the data
are being generated? are being generated?
1.1. ResponsibilityResponsibility
2.2. AccountabilityAccountability
3.3. LiabilityLiability
4.4. Due ProcessDue Process
5.5. Not sureNot sure
Which ethical concept Which ethical concept
allows individuals to allows individuals to
recover the damages recover the damages
done to them by other done to them by other
actors? actors?
1.1. ResponsibilityResponsibility
2.2. AccountabilityAccountability
3.3. LiabilityLiability
4.4. Due ProcessDue Process
5.5. Not sureNot sure
Which ethical concept Which ethical concept
means that mechanisms means that mechanisms
are in place to determine are in place to determine
who took responsible who took responsible
action?action?
1.1. Freedom of Information Act.Freedom of Information Act.
2.2. Fair Credit Reporting Act.Fair Credit Reporting Act.
3.3. Fair Information Practices.Fair Information Practices.
4.4. Children’s Online Privacy Children’s Online Privacy Act.Act.
5.5. Sarbanes-Oxley Act.Sarbanes-Oxley Act.
A set of principles A set of principles
governing the collection governing the collection
and use of information and use of information
about individuals is about individuals is
known as…known as…
1.1. a safe harbor.a safe harbor.
2.2. informed consent.informed consent.
3.3. data consent.data consent.
4.4. privacy consent.privacy consent.
5.5. Not sureNot sure
When an individual When an individual
gives his/her consent gives his/her consent
with knowledge of all with knowledge of all
the facts needed to the facts needed to
make a rational make a rational
decision, it’s said to decision, it’s said to
be… be…
1.1. a safe harbor.a safe harbor.
2.2. informed consent.informed consent.
3.3. data consent.data consent.
4.4. privacy consent.privacy consent.
5.5. Not sureNot sure
A private self-regulating A private self-regulating
policy and enforcement policy and enforcement
mechanism that does not mechanism that does not
involve government involve government
regulation or enforcement regulation or enforcement
is known as…is known as…
1.1. Web bug.Web bug.
2.2. Web server.Web server.
3.3. data collector.data collector.
4.4. cookie.cookie.
5.5. privacy protector.privacy protector.
Tiny files deposited on a Tiny files deposited on a
computer hard drive computer hard drive
when a user visits when a user visits
certain Web sites is certain Web sites is
called a…called a…
1.1. trade secret.trade secret.
2.2. copyright.copyright.
3.3. patent.patent.
4.4. framing.framing.
5.5. Not sureNot sure
A statutory grant that A statutory grant that
protects creators of protects creators of
intellectual property from intellectual property from
having their work copied having their work copied
by others for any purpose by others for any purpose
is called a…is called a…
1.1. trade secret.trade secret.
2.2. copyright.copyright.
3.3. patent.patent.
4.4. framing.framing.
5.5. Not sureNot sure
A formula, device, or A formula, device, or
pattern used for a pattern used for a
business purpose can be business purpose can be
classified as a … classified as a …
1.1. accountability.accountability.
2.2. liability.liability.
3.3. quality.quality.
4.4. control.control.
5.5. access.access.
Whether you are obliged Whether you are obliged
to know about the to know about the
quality of your software, quality of your software,
its procedure for testing, its procedure for testing,
and its operational and its operational
characteristics points to characteristics points to
the ethical issue of… the ethical issue of…
1.1. Balancing powerBalancing power
2.2. Rapidity of changeRapidity of change
3.3. Infallible systemsInfallible systems
4.4. Maintaining boundariesMaintaining boundaries
5.5. Computer crime and abuseComputer crime and abuse
Which of the following is Which of the following is
notnot considered a social considered a social
consequence of systems, consequence of systems,
considering individual, considering individual,
social, and political social, and political
responses?responses?
1.1. Balancing powerBalancing power
2.2. Rapidity of changeRapidity of change
3.3. Infallible systemsInfallible systems
4.4. Maintaining boundariesMaintaining boundaries
5.5. Computer crime and abuseComputer crime and abuse
Which of the following Which of the following
is representative of the is representative of the
danger of ubiquitous danger of ubiquitous
computing, computing,
telecommuting, telecommuting,
nomadic computing, nomadic computing,
and the 24/7 culture?and the 24/7 culture?
1.1. Reduced response time to Reduced response time to competitioncompetition
2.2. Computer abuseComputer abuse
3.3. Computer crimeComputer crime
4.4. Peer-to-peer networksPeer-to-peer networks
5.5. Not sureNot sure
Which of the following Which of the following
constitutes the constitutes the
commission of illegal commission of illegal
acts through the use of a acts through the use of a
computer or against a computer or against a
computer system?computer system?
1.1. phishing.phishing.
2.2. mass customization.mass customization.
3.3. file swapping.file swapping.
4.4. repetitive stress injury.repetitive stress injury.
5.5. spamming.spamming.
A widespread form of A widespread form of
computer abuse is…computer abuse is…
1.1. monitors.monitors.
2.2. keyboards.keyboards.
3.3. mice.mice.
4.4. terminals.terminals.
5.5. desks.desks.
The single largest source The single largest source
of repetitive stress injury of repetitive stress injury
is computer… is computer…