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200.10 departmental safety policy

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SUBJECT: DEPARTMENTAL SAFETY POLICY Number: Page: 200.10 1 Date: 4/29/14 Approved: Ryan Drabek, Director Revised: I. PURPOSE The purpose of this Departmental Safety Policy is to protect the health and safety of all employees, volunteers, guests, and animals, and create a safe environment at OC Animal Care through the development of a comprehensive and effective safety plan that endeavors to eliminate unsafe conditions and minimize the impact of hazardous situations. II. POLICY OC Animal Care will make every reasonable effort to promote, create, and maintain a safe and healthy environment. This can only be realized by adherence to basic safety principles, sound management practices, and compliance with applicable federal, state, and local codes, laws, and standards. Any employee who fails to comply with any provision of this policy or related procedures may be subject to discipline, up to and including termination. As an employee, you have the responsibility to read and be familiar with this policy. III. SCOPE Applicable to all OC Animal Care staff. IV. FORMS Assault/Serious Threat Incident Report Use of Force Report Firearm Discharge Report V. DEFINTIONS Field Lt. – Supervising Animal Control Officer Field Sgt. – Senior Animal Control Officer VI. PROCEDURE DEPARTMENT SAFETY REPRESENTATIVE (DSR)
Transcript
Page 1: 200.10 departmental safety policy

SUBJECT: DEPARTMENTAL SAFETY POLICY Number:

Page: 200.10 1

Date: 4/29/14 Approved: Ryan Drabek, Director Revised: I. PURPOSE

The purpose of this Departmental Safety Policy is to protect the health and safety of all employees, volunteers, guests, and animals, and create a safe environment at OC Animal Care through the development of a comprehensive and effective safety plan that endeavors to eliminate unsafe conditions and minimize the impact of hazardous situations.

II. POLICY

OC Animal Care will make every reasonable effort to promote, create, and maintain a safe and healthy environment. This can only be realized by adherence to basic safety principles, sound management practices, and compliance with applicable federal, state, and local codes, laws, and standards. Any employee who fails to comply with any provision of this policy or related procedures may be subject to discipline, up to and including termination. As an employee, you have the responsibility to read and be familiar with this policy.

III. SCOPE

Applicable to all OC Animal Care staff.

IV. FORMS

Assault/Serious Threat Incident Report Use of Force Report Firearm Discharge Report

V. DEFINTIONS

Field Lt. – Supervising Animal Control Officer Field Sgt. – Senior Animal Control Officer

VI. PROCEDURE

DEPARTMENT SAFETY REPRESENTATIVE (DSR)

Page 2: 200.10 departmental safety policy

SUBJECT: DEPARTMENTAL SAFETY POLICY Number:

Page: 200.10 2

Date: 4/29/14 Approved: Ryan Drabek, Director Revised: BACKGROUND

Employee safety is an important objective of the County of Orange. Conformance with established guidelines and other safety principles promotes operational efficiency and helps to protect us all.

It is County policy to establish a network to assist in minimizing risk to employees through the use of County Safety and Training Officers (STOs) and assigned Department Safety Representative(s) (DSRs).

PROGRAM

The DSR Program is mandated by County Safety and Loss Prevention Resource Manual (CSLPRM) policy #304. CSLPRM #304 provides guidance relative to the typical duties and responsibilities of both STOs and DSRs. OC Community Resources (OCCR) has a full-time STO assigned from the County Executive Office (CEO) who has OC Animal Care as one of their designated areas of responsibility. The STO is a full-time safety professional who provides overall guidance to their assigned departments/programs on safety issues and policies. Among other duties, the STO conducts annual inspections of locations with more than 10 employees, conducts more complex accident investigations and assists with the creation and implementation of safety policies and training programs. The STO works closely with the OC Animal Care DSR. Per CSLPRM #304, the Director of OC Animal Care is responsible for appointing responsible personnel to act as the DSR(s). Although DSR is not an official job classification and the duties are typically ancillary to the designee’s normal job duties/classification, it’s important that the person selected to perform the duties of the DSR be enthusiastic about safety and empowered by the Director to carry out their DSR duties. Those duties include: A. Assisting in the promotion of employee safety and health and an effective Injury

and Illness Prevention Program (IIPP) by;

i. Collaborating with the STO to coordinate OC Animal Care’s staff workplace safety training needs including training on OC Animal Care’s IIPP and this policy.

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SUBJECT: DEPARTMENTAL SAFETY POLICY Number:

Page: 200.10 3

Date: 4/29/14 Approved: Ryan Drabek, Director Revised:

ii. Periodically inspecting OC Animal Care Department locations and accompanying the STO on their annual inspections of OC Animal Care Department locations with more than 10 employees.

iii. Investigating and making detailed reports on all workplace injuries (in the case

of more complex accident investigations, the DSR will assist the STO).

B. Attending scheduled DSR meetings at the request of the County Safety Manager. C. Develop and assist in the implementation of safety and health policies as necessary.

REFERENCES County of Orange, Safety and Loss Prevention Manual, Number 304, Responsibilities of Agency/Department-Based Safety and Training Officers and Department Safety Representatives Assault/Serious Threat Incident Report P&P 200.37

OC Animal Care Shelter Map Safariland Body Armor Use and Care Guidelines: \\rubidium\Animalcare\Admin\OC Animal Care Safety\Vests\Vest Cleaning_Care p1.pdf \\rubidium\Animalcare\Admin\OC Animal Care Safety\Vests\Vest Cleaning_Care p2.pdf IDENTIFICATION CARDS AND SECURITY

POLICY

It is the policy of this Department to promote the security of employees and facilities. Each section Chief should ensure conformance with the following guidelines.

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SUBJECT: DEPARTMENTAL SAFETY POLICY Number:

Page: 200.10 4

Date: 4/29/14 Approved: Ryan Drabek, Director Revised: IDENTIFICATION/BUILDING ACCESS CARDS

An assigned Staff Specialist will obtain and distribute the Identification/Building Access Cards required by this policy to each permanent employee and record the issuance of such card.

Employees are required to visibly affix the Identification/Building Access Cards on their clothing, or wear an authorized uniform, whenever on duty or on Department premises.

The Volunteer Coordinator will issue a Volunteer Identification Card to each volunteer and record the issuance of such card. Volunteers are required to visibly affix their Identification Cards on their clothing whenever they are performing their duties and/or in an authorized nonpublic Department area.

An assigned Staff Specialist will utilize a sign-in/sign-out sheet to record the issuance and return of Temporary Identification/Building Access Cards to visitors and temporary workers. Visitors and temporary workers are required to visibly affix issued temporary Identification/Building Access Cards on their clothing while visiting or working in an authorized nonpublic Department area if they do not have a permanent Identification/Building Access Card.

SECURITY

Access doors and gates to nonpublic Department areas should be kept closed and locked at all times. Access doors and gates to public Department areas, including Kennel areas, Quarantine areas and Treatment areas, should be kept closed and locked during non-business hours. Visitors attending meetings such as volunteer orientation or explorer post meetings must be accompanied by a staff member.

Employees should question any unidentified person found in a public Department area during non-business hours or at any time in a nonpublic area. Members of the public, including volunteers and ride alongs, should not be granted access to Station 3.

The section Chiefs should ensure a system is developed for the security of keys and access codes or cards. Distribution or disclosure of such items should be limited to authorized persons.

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SUBJECT: DEPARTMENTAL SAFETY POLICY Number:

Page: 200.10 5

Date: 4/29/14 Approved: Ryan Drabek, Director Revised:

PERSONAL SAFETY Due to the unlimited variability of potential safety situations, it is not feasible to prescribe in the OC Animal Care Departmental Safety Policy what to do in every instance. The decision of what to do in each individual circumstance rests with the OC Animal Care employee, subject to the parameters of this Safety Policy and based on training, tools and common sense. It is OC Animal Care’s policy that every OC Animal Care staff member should make every reasonable effort to avoid and/or minimize potentially unsafe situations. It is imperative that OC Animal Care employees assess situations for potential hazards and act accordingly. Absent an unforeseen circumstance, OC Animal Care employees are not to put themselves in harm’s way.

OC Animal Care employees should always act to maximize their personal safety by all reasonable means including by maintaining awareness of their surroundings and appropriately determining when to use specific personal protective equipment. When potentially dangerous conditions are anticipated and/or noted, the OC Animal Care employee should discuss the situation with their supervisor.

Physical resistance to OC Animal Care employees and threats to, or assaults on, OC Animal Care employees engaged in their work are not common but may occur. There may be times when you will be confronted by unfriendly or hostile persons. OC Animal Care requires conflict resolution training to assist and prepare you to diffuse a potentially volatile situation. It is important that you complete and remain current on this training annually. In most instances, conducting your activities with tact, honesty, diplomacy, and persuasiveness will be enough to diffuse the situation. Although you may have to adopt a firm posture at times, you should never resort to threats, intimidation, or strong-arm tactics.

Safety is the responsibility of all OC Animal Care employees, including you, your supervisor and other Department management. If you determine that a member of the public possibly presents a threat to your personal safety, immediately remove yourself from the situation and consult with your supervisor. WALK AWAY! OC Animal Care employees are permitted to act in self-defense against a member of the public only if necessary and reasonable under the circumstances, and if the force used by the employee is proportionate to the threat. Self-defense against a member of the public may be used only when a safe retreat is not possible. Any acts of self-defense must promptly be reported to a supervisor and subsequently documented in writing.

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SUBJECT: DEPARTMENTAL SAFETY POLICY Number:

Page: 200.10 6

Date: 4/29/14 Approved: Ryan Drabek, Director Revised:

The completed documentation shall be submitted to supervision by the end of the shift and forwarded to Human Resources for review. PREPARATION Below are some suggested questions that you may want to consider when preparing for your shift to assess if there will be potential personal safety issues. This list is not meant to be all inclusive.

• Does the assignment involve working with other agencies such as OC Sheriff’s Department, city police, U.S. Marshals, Federal Bureau of Investigations, US Customs in executing search warrants, seizures, etc.?

• Does the assignment involve a location where there is a suspicion and/or

knowledge of questionable or illegal activities? • Does the assignment involve a visit to an individual’s residence or a business? • Based upon prior interactions with representatives of this business or residence,

what is the past history from a personal safety standpoint? Have first responder counterparts or other Federal and/or local agencies who have experience with this representative, business or residence indicated a concern for personal safety?

• What is the location of the business or residence? Is it in an area which may be

unsafe? Has the business or residence been uncooperative with government officials?

• Is there any additional information which would assist you?

PHYSICAL RESISTANCE/THREATS/ASSAULTS If you receive physical resistance or threats, or if you sense the real possibility of an assault, immediately disengage from the confrontation, get to safety, and call your supervisor immediately and local law enforcement when appropriate. Make careful and exact notes later of who said what to whom, who did what, and whether someone tried or succeeded in threatening, assaulting or taking information or equipment from you. Be

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SUBJECT: DEPARTMENTAL SAFETY POLICY Number:

Page: 200.10 7

Date: 4/29/14 Approved: Ryan Drabek, Director Revised:

careful in any descriptions you give or write of such events, just as you are in recording other evidence that may result in a court case. Your safety is most important.

If you are assaulted (either physically or put in fear by threats of physical violence), you can summon Control One by pressing the red emergency activation button located on the top of the pac set. By pushing this button, Control One is immediately notified of the Individual Unit Identification (IUID) number which is engraved on the side of each pac set. In turn, Control One will contact the OC Animal Care Radio Dispatcher or make a general broadcast to our station via Silver One immediately to notify us of the activation and ascertain the officer’s location so they can dispatch the appropriate law enforcement agency to the location.

Depending on the IUID number, either the last two or three digits will be recorded on the Watch List to show which officer is carrying which pac set. A list of all IUID numbers must be posted in the Radio Dispatch office at all times for pac set identification purposes should there be an activation. Staff members who have been or are aware of another employee who has been the victim of an assault or the recipient of a serious threat are to report the incident to supervision. Immediately upon receipt of the information, the supervisor will initiate the Assault/Serious Threat Incident Report. The report is used to record incidents of assault or serious threats to all staff regardless of whether working at the shelter or in the field.

DOCUMENTATION OF DANGEROUS PEOPLE/LOCATIONS

CHAMELEON Per OC Animal Care Policy and Procedure 500.01, Chameleon Person Window, when information is obtained that might indicate the person(s) at a location may pose a threat to staff, the “Danger” box at the bottom of the Chameleon Person ID window is to be marked with a “Y”. By marking this box, the skull and crossbones icon will appear on the screen once stored or updated. In addition to marking the “Danger” box, a memo must be added to the Person ID window detailing the nature of the threat and whether police must be on scene prior to contact being made with the person(s). If available, the physical description of the subject must also be included in the memo.

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SUBJECT: DEPARTMENTAL SAFETY POLICY Number:

Page: 200.10 8

Date: 4/29/14 Approved: Ryan Drabek, Director Revised:

RESPONSE TO LAW ENFORCEMENT REQUESTS Requests for assistance from other law enforcement agencies shall be handled as follows: 1. When the request is received, the Department will provide an appropriate response

by telephone or Field response. Any questions regarding the appropriateness of the request should be referred to the Watch Commander.

2. If the request concerns a situation involving potential violence from a person upon

any premises, Field staff shall wait until the area has been secured by police personnel before entering or approaching the premises.

3. If the request is for assistance in the execution of a warrant, Field staff will stand

by at a location away from the area until the other law enforcement agency confirms the location has been cleared of any suspects. Field staff must not enter a location unless they have confirmed there are no suspects inside.

4. Per OC Animal Care P&P 300.29, requests for assistance from other

governmental agencies shall be included in the Radio Journal.

RESPONSE TO NOTIFICATION FROM LAW ENFORCEMENT

When OC Animal Care receives reports from law enforcement regarding an emergency or dangerous situation, OC Animal Care management will make the determination of what to do and how to notify staff. If you learn of such a report, be sure that OC Animal Care management has been advised.

Remember that it may take time for authorities to investigate the situation, verify the facts and provide OC Animal Care with instructions or updates.

WHAT YOU SHOULD DO IN AN EMERGENCY

An emergency or dangerous situation is an unforeseen situation that threatens employees, customers, animals or the public, and disrupts or shuts down operations, or causes physical or environmental damage. OC Animal Care management will post safety-related information in the shelter and make announcements via email, along with updates, information and other resources. It is your responsibility to keep currently

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SUBJECT: DEPARTMENTAL SAFETY POLICY Number:

Page: 200.10 9

Date: 4/29/14 Approved: Ryan Drabek, Director Revised:

apprised of this information. Officers and canvassers in the field shall follow their emergency operating procedures during an emergency or dangerous situation.

The OC Animal Care Field Services Operations Plan incorporates the components of the Standardized Emergency Management System (SEMS), as described by California Government Code 8607(a) and the federal National Incident Management System (NIMS) as described in Department of Homeland Security document titled, National Incident Management System, dated March 1, 2004. SEMS and NIMS require the use of standard protocols and the use of common terminology and a command structure known as the Incident Command System (ICS). The required components of SEMS and NIMS are reflected within the OC Animal Care Field Emergency Operations Plan.

Nothing in this plan shall be construed in a manner that limits the use of good judgment and common sense in matters not foreseen or covered by the elements of the plan or any appendices hereto.

Emergency Preparedness

• Regularly review this policy.

• Become familiar with the evacuation plans for the buildings you use.

• Discuss preparedness plans with family and friends.

What You Should Do in an Emergency

Call 911 or 8 + 911 if you see anything that needs an immediate police, fire or emergency response. Examples of possible emergencies include:

• A suspicious person or someone posing a threat

• Assault or immediate danger of an assault

• Any display of a weapon

• Any threats to harm one’s self or others

• Other crimes in progress

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SUBJECT: DEPARTMENTAL SAFETY POLICY Number:

Page: 200.10 10

Date: 4/29/14 Approved: Ryan Drabek, Director Revised:

• Severe injuries, illnesses or someone choking or drowning

• Fires

• Explosions

• Chemical spills

• Suspicious object or package

• Unusual odors

When you dial 911 from an OC Animal Care phone, dial 911 or 8 + 911.

Evaluating Emergency Situations

You will need to evaluate any emergency situation and determine the best approach to insure your own safety. Following, are general guidelines to consider when doing so.

Suspicious Person

• Don’t physically confront the person or block their access to an exit.

• Don’t allow any suspicious or unknown people to enter a locked building, office

or area of the shelter not open to the public.

• Do not pursue suspicious person under any circumstance.

Suspicious Object or Package

• Notify a Supervisor immediately.

• Don’t touch or disturb the item.

• Call 911 or 8 + 911.

Bomb Threat

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SUBJECT: DEPARTMENTAL SAFETY POLICY Number:

Page: 200.10 11

Date: 4/29/14 Approved: Ryan Drabek, Director Revised:

• Remain calm.

• Get as much information as possible from a threatening caller – location of

explosive device, when the device was placed or other details.

• Call 911 or 8 + 911 and follow emergency officials’ instructions.

Telephone Threat

• Remain calm.

• Get as much information as possible from a threatening caller.

• Notify a Supervisor immediately.

• If appropriate, Supervisor shall contact:

• Orange County Sheriff’s Dispatch (714) 288-6740 (emergency).

Email Threat

• Remain calm.

• Do not delete email.

• Notify a Supervisor immediately.

• If appropriate, Supervisor shall contact:

• Orange County Sheriff’s Dispatch (714) 288-6740.

Fire

• Remain calm.

• Pull the nearest fire alarm and call 911 or 8 + 911. Call from outside the

building if you do not believe it is safe to call from inside.

• Evacuate the building. Stay out until emergency personnel say it’s ok.

• If it is safe to do so, help evacuate those who need help from the immediate area.

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SUBJECT: DEPARTMENTAL SAFETY POLICY Number:

Page: 200.10 12

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• If you believe you have time to safely do so, use a fire extinguisher if you’ve

been trained and you believe it’s otherwise safe to do so.

Building Evacuation

• Remain calm.

• When the fire alarm is activated, evacuation is mandatory – even if you don’t

smell smoke.

• If you have time and it is safe to do so, take personal belongings (keys, wallets,

purses, identification).

• Follow directions given by emergency responders, and report to any pre-

designated meeting areas.

• Assist people with disabilities.

Adverse Weather

For up-to-date adverse weather information:

• Monitor the National Weather Service Web page, www.weather.gov/, for

announcements about any change in weather.

• During hurricane threats or tornado warnings, seek shelter inside, stay away

from windows and doors, move to an interior hallway on a lower floor, and get

under sturdy furniture.

• During floods, don’t walk through flowing water or drive through flooded areas.

Stay away from electrical power lines.

Active Shooter Response Strategies

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SUBJECT: DEPARTMENTAL SAFETY POLICY Number:

Page: 200.10 13

Date: 4/29/14 Approved: Ryan Drabek, Director Revised:

• Avoid being a stationary and passive target under a desk or in a closet.

• Escape away from sounds of gunshots or explosions.

• Stay low while peeking around corners before running down the hall.

• When encountering law enforcement raise hands and loudly say,

“FRIENDLY”.

• Determine the type of response that will best ensure your safety, and the safety

of those around you.

Earthquakes

• DROP to the ground

• Take COVER by getting under a sturdy desk or table, and

• HOLD ON to it until the shaking stops.

• If there isn’t a table or desk near you, drop to the ground in an inside corner of

the building and cover your head and neck with your hands and arms.

Important Contact Information

• 911 (emergency) or 8 + 911

• Orange County Sheriff’s Non-Emergency

(714) 647-7000 (non-emergency)

(714) 288-6740 (emergency)

• County of Orange – Risk Management

Reception Desk (714) 285-5500

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SUBJECT: DEPARTMENTAL SAFETY POLICY Number:

Page: 200.10 14

Date: 4/29/14 Approved: Ryan Drabek, Director Revised:

• County of Orange - Employee Health

(714) 565-3780

• County of Orange Facilities

Service Desk (714) 667-4900

After-hour emergency service, please call (714) 834-3244

• Employee Assistance Program (EAP)

Designed to assist you, and those close to you, resolve problems affecting your

physical and emotional well-being and job performance. It is a completely

confidential employee benefit. For information or assistance call 1-800-221-

0945.

USE OF FORCE AGAINST ANIMALS

This policy recognizes that the use of force against animals by all personnel whose job duties take them into the field requires constant evaluation. Even at its lowest level, the use of force against animals is a serious responsibility. The purpose of this policy is to provide all personnel whose job duties take them into the field with guidelines on the reasonable use of force against animals. While there is no way to specify the exact amount or type of reasonable force to be applied in any situation, all personnel whose job duties take them into the field are expected to use these guidelines to make such decisions in a professional, impartial and reasonable manner.

All personnel whose job duties take them into the field are involved on a daily basis in numerous and varied animal encounters and when warranted and necessary, may be compelled to use force against animals in carrying out their duties. All personnel whose job duties take them into the field must have an understanding of, and true appreciation for, the limitations of their authority.

The use of force against animals shall be restricted to circumstances requiring self-defense or defense of others and only to the degree minimally necessary to avoid bodily harm.

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SUBJECT: DEPARTMENTAL SAFETY POLICY Number:

Page: 200.10 15

Date: 4/29/14 Approved: Ryan Drabek, Director Revised:

The Department considers the use of force to be defensive in nature and to be used only when necessary and justified. The Department requires that all personnel whose job duties take them into the field exercise good judgment at all times when determining if force is necessary.

Department personnel should not become involved in an argument, or engage in physical conflict with any person, including an arrestee. If circumstances justify physical arrest, police or sheriff personnel should accomplish any restraint required.

It is the policy of this department that all personnel whose job duties take them into the field shall use only that amount of force against animals that reasonably appears necessary, given the facts and circumstances perceived by the personnel whose job duties take them into the field at the time of the event, to effectively avoid bodily harm. "Reasonableness" of the force used will be judged from the perspective of a reasonable animal control officer on the scene at the time of the incident. Any interpretation of reasonableness will allow for the fact that all personnel whose job duties take them into the field are often forced to make split-second decisions in circumstances that are tense, uncertain and rapidly evolving about the amount of force that is necessary in a particular situation.

Given that no policy can realistically predict every possible situation that personnel whose job duties take them into the field might encounter in the field, it is recognized that all personnel who’s job duties take them into the field must use well-reasoned discretion, in accordance with these policies and subject to prior supervisorial approval if the exigency of the circumstances allows, in determining the appropriate use of force in each incident. It is the ultimate objective of all personnel whose job duties take them into the field to minimize injury to everyone.

Any personnel present and observing other personnel using force that is clearly beyond that which is objectively reasonable under the circumstances shall, when in a position to do so, intercede to prevent the use of such excessive force. Such personnel shall also promptly report these observations to a supervisor and the Chief of Field Services and or Chief of Canvassing, and accurately document the incident in writing as soon as reasonably possible. The completed documentation shall be submitted to supervision by the end of the shift and forwarded to Human Resources for review.

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Page: 200.10 16

Date: 4/29/14 Approved: Ryan Drabek, Director Revised:

BATON TRAINING

In accordance with Penal Code Section 22295(g), prior to receiving authorization to carry a baton, officers must successfully complete a course of instruction relating to the use of batons as protection and remain current with respect to any additional training requirements related thereto. Such instruction shall be in the format prescribed by the Commission on Peace Officer Standards and Training. Upon successful completion of the course, and any required additional training, a current certificate shall be maintained on file at OC Animal Care. The Animal Control Officer’s baton and/or short catch pole, liquid chemical agent, and pac set shall be carried at all times when the officer is outside the vehicle performing his/her job duties. THE POSSESSION AND USE OF KNIVES OC Animal Control recognizes that a knife can occasionally be a useful tool during the commission of many animal control duties (such as, for example, cutting fishing line, or rope). Animal Control Officers are thus required to carry knives but only such knives as are approved and provided by OC Animal Care and only as long as such possession and use is consistent with the law. OC Animal Care provided knives may only be used while on duty and in appropriate animal control situations, such as cutting string, rope or collars. Animal Control Officers may only carry, or possess a knife during work hours if the knife is provided and approved by OC Animal Care. OC Animal Care will only provide knives of a size, type, and/or variety that could reasonably be seen as being a useful tool for the commission of typical animal control duties as determined by supervision. CARRYING AND STORAGE OF PERSONAL PROTECTIVE EQUIPMENT

Every Animal Control Officer shall be equipped with a twenty-eight (28) inch catch pole, a minimum four (4) foot catch pole which is assigned to each vehicle, and a Department approved liquid chemical agent for protection from animals, none of which shall be altered in any way. Every Canvasser shall be equipped with a twenty-eight (28) inch catch pole. All staff entrusted with OC Animal Care equipment are responsible for its proper use, care, custody and safekeeping. Staff must immediately report any missing, lost or damaged equipment prior to going into the field.

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SUBJECT: DEPARTMENTAL SAFETY POLICY Number:

Page: 200.10 17

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Animal Control Officers shall carry Department issued or approved batons only, which shall not be altered in any way. The baton must be carried properly in the officer's baton scabbard. The Animal Control Officer’s baton and/or short catch pole, liquid chemical agent, and pac set shall be carried at all times when the officer is outside the vehicle performing his/her job duties. Animal Control Officers shall have their body armor readily available in the officer's assigned vehicle when assigned Field duties. This includes officers assigned to the investigative section. Canvassers shall carry Department issued pac sets at all times when outside the vehicle performing his/her duties.

Personal Protective Equipment shall be stored securely while in a Department vehicle. Whenever officers leave Personal Protective Equipment within a Department vehicle, the vehicle shall be kept locked. Personal Protective Equipment shall not be carried in private vehicles, with the exception of catch poles and body armor. When not in use, the Personal Protective Equipment shall be kept securely locked in the officer’s assigned locker at the shelter and locks will be provided

USE OF BATON OR ALTERNATIVE PERSONAL PROTECTIVE EQUIPMENT

When practical to do so, Animal Control Officers should use a catchpole or liquid chemical agent rather than a baton. Animal Control Officers shall not, however, use either a baton or a liquid chemical agent on a confined animal.

The baton may be used as protection from an animal which presents an unreasonable risk of immediate bodily harm to either the Animal Control Officer or others, and when the use of a catch pole, liquid chemical agent, or other safety measures have failed or have been determined by the officer to be inadequate.

When confronted with a situation that may necessitate the use of a baton, consideration should be given to calling additional cover officers for assistance.

Officers are permitted to use only that force which is reasonably necessary to protect themselves or others from immediate bodily harm. An Animal Control Officer shall only use liquid chemical agent for the purpose of defending the Animal Control Officer or others. Animal Control Officers shall only use Department issued liquid chemical agents. All Department issued liquid chemical

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agents shall be administered using an aerosol spray, and shall not exceed 2.5 ounces net weight. Pursuant to California Penal Code § 22810(a), it is illegal in California to possess a liquid chemical agent if you have been convicted of a felony or any crime involving an assault. Any Animal Control Officer who has been convicted of such a crime, or is convicted of such a crime, shall promptly notify his or her supervisor.

VETERINARY TREATMENT

It is the impounding Animal Control Officer's responsibility to ensure that any necessary veterinary care is provided whenever physical force is applied to an animal.

Whenever an Animal Control Officer impounds an animal that has been sprayed with a liquid chemical agent, the Animal Control Officer must not bring the animal directly into the shelter clinic or the contract veterinarian’s office for examination and/or treatment. Instead, the animal should be left in the patrol vehicle and the veterinary staff immediately notified of the situation. It may be safer to examine and treat the animal in the vehicle rather than expose numerous people to the fumes.

REPORTING

In any case when a liquid chemical agent or a baton is used upon an animal, the Animal Control Officer shall complete a Use of Force Report (DAS-75) concerning the circumstances relating to their use, to be forwarded to the Chief of Field Services. The Chief of Field Services will then forward the report to the Administrative Manager of Field Operations and the Director.

COMMENTARY

This policy cannot address all specific situations where the use of force may be necessary. Clearly, good judgment and concern for the safety of people and animals should guide each officer's actions. FIREARMS

The role of Animal Control Officers includes promoting the health, safety, and welfare of people and animals. Given the nature of the job, officers may be placed in situations where they must capture or destroy animals that are suffering from illness or injury or

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that present a serious risk of harm to others. It is therefore necessary to arm certain officers.

OC Animal Care Sergeants and Lieutenants who have successfully completed a course of training prescribed by the Commission on Peace Officer Standards and Training as described in Section 832 of the Penal Code, including that part of the training course pertaining to the carrying and use of firearms, and who remain current with respect to any such training, may be authorized to use Department firearms during the course and within the scope of their employment, subject to provisions of law and the terms and conditions of this policy (Penal Code sections 597.1(b),(e), 830.9, and 832).

Penal Code section 830.9 provides in part that: “For the purposes of this section, ‘firearms’ includes capture guns, blowguns, carbon dioxide operated rifles and pistols, air guns, handguns, rifles, and shotguns.” OC Animal Control adopts this definition for the purposes of this policy.

FIREARMS STORAGE AND ACCESS

Department firearms include chemical capture pistols, rifles, and related equipment, a .243 rifle, 410/22 Savage rifles and 12 gauge shotguns. Each facility shall maintain a secure and locked armory where all Department firearms and firearm related equipment and supplies are to be kept, except as otherwise authorized by this policy. Access to facility armories will be limited to qualified staff that is approved by Field Supervision to utilize weapons and have obtained the required firearms certification.

FIREARMS TRAINING AND QUALIFICATIONS

OC Animal Care Field Sergeants and Field Lieutenants who have successfully completed the training required by law may be authorized to use Department firearms during the course and within the scope of their employment, subject to the terms and conditions of this policy.

Prior to the use of any Department firearm, qualified personnel will be instructed in, and furnished a copy of this policy.

OC Animal Care will conduct or coordinate firearms requalification as often as required by law and regulatory guidelines but, in no event, less often than on a bi-annual basis.

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No employee may use a Department firearm unless he or she has satisfactorily qualified for the use of that firearm.

A police or Sheriff’s Department range master or officer will oversee shotgun qualification exercises, and one or more Departmental instructors designated by the Administrative Manager of Field Operations will conduct tranquilizer firearm qualification. All personnel required to participate in firearm qualification exercises must satisfactorily demonstrate competence, as determined by the instructor or range master. OC Animal Care Animal Control Officers must qualify with each firearm they might carry. Officers not currently qualified with a particular firearm are not authorized to use that firearm unless or until they become currently qualified with it.

It is the responsibility of each Animal Control Officer to maintain proficiency with each firearm that may be utilized in Department service.

ISSUANCE OF DEPARTMENT FIREARMS

Each qualified Field Sergeant and Field Lieutenant and acting Field Sergeant and Field Lieutenant may be issued Department chemical capture equipment, including a tranquilizer pistol, to be stored, inspected, maintained, used, and disposed of in accordance with this policy.

All Department firearms and firearm related equipment issued to any qualified Department member must be stored during off duty periods, unloaded, with the safety engaged, and secured in the designated locked firearms safe in the Department armory.

AMMUNITION All ammunition carried on duty must be of a type approved and issued by the Department and shall not be altered in any manner. The Field Lieutenant assigned to oversee the weapons will maintain a listing and description of Department issued and non-issued ammunition.

SAFE HANDLING

No Animal Control Officer may discharge any firearm except as authorized by state law and this policy. Firearms will be kept unloaded and with the safety engaged except

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when being used in the field, and should not be loaded, unloaded, tested, or discharged inside any structure or vehicle unless warranted by the circumstances.

CARE AND MAINTENANCE

All cleaning necessary to maintain the firearm in good working order is the responsibility of the officer to whom the firearm is issued. Animal Control Officers are responsible for maintaining their issued firearm(s) and related equipment in a safe condition, and for periodically inspecting their issued firearm(s), including each time the Animal Control Officer qualifies, fires the weapon, and at each inventory, or on a more frequent basis if recommended by the range master, Department instructor, or the Field Lieutenant assigned to oversee the weapons.

The Field Lieutenant assigned to oversee the weapons will develop a schedule to ensure cleaning and safety inspections of non-issued Department firearms are conducted on a regular basis.

All repairs and servicing of Department firearms shall be performed only by a law enforcement range master or other trained individual or qualified entity approved by a range master or Department instructor.

Any Animal Control Officer whose firearm has been dropped and any Animal Control Officer who has a question regarding the safety condition or proper functioning of a firearm shall have the firearm checked by a range master or other Administrative Manager-approved individual or entity prior to usage.

Any defective firearm that is not repaired satisfactorily shall be properly disposed of by the Orange County Sheriff’s Department and accounted for on the inventory.

INVENTORY OF FIREARMS AND RELATED EQUIPMENT

The Department purchasing clerk will tag all weapons with asset numbers and maintain a listing and description of each Department issued and non-issued firearm and related equipment. The Field Lieutenant assigned to oversee the weapons program will maintain a listing and description of each Department issued and non-issued firearm. The Field Lieutenant assigned to oversee the weapons will ensure an annual or more frequent inventory of firearms and related equipment stored at OC Animal Care, or issued to Animal Control Officers, is conducted. The Field Lieutenant will verify the

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inventories to ensure accountability for all firearms. Any discrepancies will be reported to the Director, Administrative Manager of Field Operations, Chief of Field Services and the purchasing clerk.

Within 60 days from the issuance of this policy, and as a part of the annual inventory, the Field Lieutenant must also ensure an assessment of firearm and firearm related equipment and supplies is conducted. Any recommendation for acquisition of new or replacement of existing firearm related equipment or supplies must be submitted through the chain of command for review by the Administrative Manager of Field Operations.

DAMAGED, LOST OR STOLEN FIREARMS

A report shall be filed with the Field Lieutenant and the Department purchasing clerk anytime a firearm is discovered damaged, whether or not negligence or misconduct is suspected. All damaged firearms and related equipment must be returned immediately regardless of condition, in order to be repaired or replaced.

A report shall be filed with the Field Lieutenant , the Director, the Administrative Manager of Field Operations, the Chief of Field Services, the Department purchasing clerk, and the local law enforcement agency anytime a firearm is discovered missing, whether or not theft is suspected.

USE OF FIREARMS

Qualified personnel may use chemical capture equipment, with the prior approval of the Watch Commander, in the following situations:

A. To immobilize an unrestrained animal subject to rabies that the Animal Control

Officer has reasonable cause to believe has bitten a person, when all other practical capture efforts have failed or have been determined by the Animal Control Officer to be inadequate, and the safety of people has been given prime consideration; or

B. To immobilize an unrestrained animal that the Animal Control Officer has

reasonable cause to believe presents substantial risk of imminent harm to a person or other animal, or has recently harmed a person or other animal, when all other practical capture efforts have failed or have been determined by the Animal

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Control Officer to be inadequate, and the safety of people has been given prime consideration; or,

C. To immobilize an unrestrained animal that the Animal Control Officer has

reasonable cause to believe is suffering from or afflicted with a serious illness or severe injury, when all other practical capture and/or euthanasia efforts have failed or have been determined by the Animal Control Officer to be inadequate or unsafe, and the safety of people has been given prime consideration.

Qualified personnel may use a shotgun, with the prior approval of the Watch Commander, in the following situations:

A. To destroy an unrestrained suspected rabid animal, or animal subject to rabies that

is exhibiting symptoms suggestive of rabies, when all other practical capture efforts have failed or have been determined by the Animal Control Officer to be inadequate or unsafe, and the safety of people has been given prime consideration; or,

B. To destroy an unrestrained dangerous animal that the Animal Control Officer has

reasonable cause to believe poses a real threat to the safety of humans, when all other practical capture efforts have failed or have been determined by the officer to be inadequate, and the safety of people has been given prime consideration; or,

C. To destroy any stray or abandoned dangerous animal in the field in any case where

the animal is too severely injured to move or where a veterinarian is not available and it would be more humane to dispose of the animal, when all other practical capture and/or euthanasia efforts have failed or have been determined by the Animal Control Officer to be inadequate or unsafe, and the safety of people has been given prime consideration.

The Animal Control Officer involved with any use of a rifle or shotgun is responsible for ensuring that the Watch Commander is apprised of the results of the firearm use as soon as possible.

If any person is injured as a result of a firearms discharge, the Animal Control Officer(s) should administer appropriate first aid measures, and ensure that appropriate medical staff and the law enforcement agency in the area where the incident occurred are also notified.

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Date: 4/29/14 Approved: Ryan Drabek, Director Revised: REPORT OF WEAPON DISCHARGE

Any Animal Control Officer who discharges an OC Animal Care firearm accidentally or intentionally, except during training, shall make a verbal report to the on-duty Watch Commander immediately by the fastest method possible and shall file a written report with their Field Lieutenant prior to the end of shift.

All accidental and intentional discharges of an OC Animal Care firearm by any Animal Control Officer shall be investigated to determine if the shooting is within the law and OC Animal Care policy. If an uninvolved Department member has knowledge of an unreported shooting incident they shall promptly report the known facts to a supervisor.

In the event a firearms discharge incident is investigated by the Department or other law enforcement agency, all Animal Control Officers involved will cooperate fully with the investigation, answering all questions asked, assisting with the investigation to accomplish its speedy conclusion and submitting all requested reports. All involved Animal Control Officers and witnesses will also refrain from speaking with each other about the incident during the investigation. As a part of such investigation, all personnel involved, witnessing or having pertinent information, will submit a detailed report to their immediate supervisor covering the incident. This report will be completed prior to the end of their work shift.

FIREARM DISCHARGE REPORT

A Firearms Discharge Report shall be prepared and submitted to the Field Lieutenant assigned to oversee the weapons program each time a firearm is discharged in the field. This report must be complete and accurate. The report must include, but may not be limited to, the following:

Firearm Type: Indicate the type of firearm (tranquilizer pistol or rifle, shotgun, etc.), the number of rounds or darts fired, and the number of any darts recovered.

Ammunition/Drug Used: Indicate the type and amount of any ammunition or chemical capture drug used.

Animal Description: Provide a description of the animal, including weight, collars, harnesses, etc.

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Circumstances/Location: Include all circumstances that led to use of the firearm and the location of incident as accurately as possible, including a description of the animal’s behavior that informed the decision to use the firearm and information concerning any person present in the vicinity at the time of the event.

Outcome: Indicate the final result of the firearm use, including the condition of the animal at the time the report is written, and the date and time the event ended.

REVIEW PROCESS

The Field Lieutenant will review firearm discharge reports, inform the staff veterinarian of any medical issues, and report any unusual occurrences to the Chief of Field Services. The purpose of the review is to determine whether departmental policies and procedures regarding use of firearms were followed, and to assess any individual or departmental training needs.

BODY ARMOR

The purpose of this policy is to provide Animal Control Officers at OC Animal Care with guidelines for the proper use and care of body armor. It should be noted that most commercially available vests are not effective against sharp objects such as knives and ice picks, nor do they protect against certain high-caliber ammunition.

It is the policy of OC Animal Care to maximize officer safety through the use of body armor in combination with prescribed safety procedures. While body armor provides a significant level of protection, it is not a substitute for the observance of Animal Control Officer safety procedures. Per the National Institute of Justice,

“Unfortunately, there is no such thing as bulletproof armor. Body armor can provide protection against a significant number of types of handgun ammunition, but law enforcement personnel must keep in mind that armor is categorized and rated for different threat levels.”

http://www.nij.gov/topics/technology/body-armor/welcome.htm

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Issuance of Body Armor

1. All body armor issued shall comply with relevant industry standard protective requirements.

2. All officers shall be issued body armor in a manner consistent with any current labor contracts.

3. Body armor that is worn or damaged shall be replaced by the Department.

Training for Use of Body Armor

Prior to utilizing the body armor, Animal Control Officers must receive training which covers the following topics:

• When the use of the vests is necessary

• How to properly don, doff, adjust, and wear the vests

• The limitations of the vests

• Use and care of vests

• Useful life and disposal of the vests

Use of Body Armor

1. Animal Control Officers shall only wear body armor approved by the Department.

2. Animal Control Officers shall wear body armor while engaged in on duty field activities as follows:

a. While serving warrants.

b. While conducting search or seizure pursuant to a warrant or when entering property under exigent circumstances, pursuant to a suspected or confirmed violation of California Penal Code 597.

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c. While in known dangerous areas as designated by law enforcement or OC Animal Care supervision.

d. While engaging with known dangerous people, identified by the “Danger” (skull and crossbones) icon in Chameleon.

e. While on any call for service where gun shots have been fired, or there is a reasonable suspicion that gun shots have been or may be fired.

f. At all other times while on duty that the officer reasonably believes that body

armor is necessary to ensure his/her safety.

Animal Control Officers shall have their body armor readily available in the officer's assigned vehicle. This includes officers assigned to the investigative section.

3. Care, Maintenance and Replacement of Body Armor

a. Animal Control Officers shall routinely inspect personal body armor for signs of damage and for general cleanliness. Animal Control Officers shall not alter their personal body armor in any way. If alteration needs to be made to allow for appropriate fit, placement or functionality, the Animal Control Officer shall alert their supervisor.

b. On a monthly basis and prior to use, animal control officers shall inspect their body armor for fit, cleanliness, and signs of damage, abuse and wear, and shall promptly alert their supervisor if any problems with the integrity of the body armor are apparent.

c. As dirt and perspiration may erode ballistic panels, each animal control officer shall be responsible for cleaning personal body armor in accordance with manufacturer's instructions.

d. Animal Control Officers are responsible for the proper storage, maintenance and care of body armor in accordance with manufacturer's instructions.

e. Animal Control Officers are responsible for reporting damage or excessive wear to the ballistic panels or cover to their supervisor and the Chief of Field Services.

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f. Body armor will be replaced in accordance with guidelines and protocols established by the National Institute for Justice.

g. The Chief of Field Services shall monitor technological advances in body armor that may necessitate a change in body armor.

PERSONAL SAFETY TRAINING All personnel shall be trained on this policy when it is initially implemented and annually thereafter. The training should be conducted in such a manner as to allow for the asking of follow-up questions by personnel.

Records of this training shall include:

• The employee’s name

• The date of the training

• Instructor’s name (if applicable)

• Signed acknowledgement by the employee that they received and understood the

training WARNING This directive is for departmental use only and does not apply in any criminal or civil proceeding. The department policy should not be construed as a creation of a higher legal standard of safety or care in an evidentiary sense with respect to third-party claims. Violations of this directive will only form the basis for departmental administrative sanctions.


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