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MAYANK KHANNAROLL NO.-302CLASS:-MBA(GB)
Incorporated in 1994 HDFC Bank is headquartered in
Mumbai The Bank started operations as a
scheduled commercial bank in January 1995
In 2000,Times Bank Limited was merged with HDFC Bank Ltd
In 2008 HDFC Bank acquired Centurion Bank of Punjab
1461 branches and 5061 ATM’s in the country
CHAIRMAN MR. CM VASUDEV
MANAGING DIRECTOR MR. ADITYA PURI
HDFC Bank's focus is to be a World-Class Indian Bank. HDFC Bank deals with three key business segments such as:-
Wholesale Banking Services Retail Banking Services Treasury Services
HDFC trustee company ltd HDFC developers ltd HDFC investment ltd HDFC securities HDFC property ventures ltd HDFC holding ltd GRUH finance ltd Credit Information Bureau (India) ltd
Home loan Home improvement loan Land purchase loan Home equity loan Home extension loan Short term bridging loan
Increasing the market share in India’s expanding banking Delivering high quality customer service Delivering more product to more customers Maintaining current high standards for assets quality through
credit risk management Develop innovative products and services that attract target
customers
Travellers cheque Savings accounts Fixed deposites Cheque deposits Trade services Mutual funds Insurance Mobile banking Foreign currency cash Foreign currency cheque deposits
Loans Home loan Personal loan Car loan Two wheelers loan etc..
Cards Credit cards Debit cum ATM cards Travel cards
The pricing of the bank products starts with the basic question like:-
What rate does the bank need to meet its financial objectives?
ROI objectives Related income tax Earning assets to total assets Equity to asset ratio Asset and liability mix Pricing for the activities and risks associated with the product Rate tiers based on product balances
Advertising Print media Publicity Sales promotion Personal selling Telemarketing
Directly or indirectly involved in the consumption of banking services
Knowledge Workers, Employees, Management and other Consumers often add significant value to the total product or service offering
HDFC is conscious in its potential in internal marketing
Standardization Customization Flow of activities Simplicity No. of steps
Internet Paperwork Brochures Business cards Tangibles Punch lines Employee’s dress code