2003 Operations Workshop
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Welcome
In this workshop, we will discuss
The Incident Command SystemOn Scene CommanderCrew Resource ManagementInteractive Sea Story
2003Operations Workshop
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Ground Rules
Adapt, not adoptLocal conditions will impact the execution of the mission
Safety is a paramount considerationParticipate to get the most from this workshop
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Where Will You Be?
Where will you be in the next big emergency?The CG Auxiliary will respond to emergencies under the Incident Command System
Integrates state and federal agency responses (Red Cross, FEMA, Customs, police, fire, etc.)
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ICS
What kind of emergencies or disasters require a coordinated response by many agencies?
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ICS
Incident Commander – controls the event5 major management functions (sections)
CommandOperationsPlanningLogisticsFinance/Administration
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ICSIncident Command
Information
Liaison
Safety
Operations Section
Planning Section
Logistics Section
Finance/ Administration
SectionStaging Areas
Branches, Divisions, Groups
Single Resources
Air Operations
Branch
Resources
Situation
Documentation
Demobilization
Technical Specialist
Service
Support
Time Unit
Procurement
Comp/Claims
Cost Unit
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ICS
Where can an Auxiliarist contribute in this structure?
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ICS
Do you know how, when, where and why you can contribute?Complete the course ISC 100
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So, You are the On-Scene Commander
“Mayday, Mayday”
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On-Scene Commander (OSC)
Best qualified person or unit in the search areaManages operations and resources
SAR traininggood communicationsgood on scene endurance
Eyes and ears of the SAR Mission Coordinator (SMC)
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SAR Mission Coordinator (SMC)
Develops search plansIdentifies SAR resourcesDetermines when searching stops
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OSC
What types of information are needed by the OSC to effectively prosecute a SAR case?
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OSC
What information might you receive in your uncorrelated mayday case?
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Communications
SMC SAR Action Plan OSC OSC Search and Rescue Units (SRU)
All SRU’s are briefed on the location and transit route of nearby units (safety issue)SRU’s should post lookouts and report sightings to the OSC
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OSC
What types of “sightings” should an SRU report?
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Reports
OSC reports on a regular basis to SMCSearch progressEnvironmental conditionsEndurance of SRU’sLocation of data marker buoy
Larger or complex search efforts will require SITREP (Situation Report)OSC is relieved at the conclusion of the search or as endurance allows
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OSC
What knowledge and skill sets does the Auxiliary facility/crew/coxswain need to be a good OSC?
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OSC
Do you have what it takes to be a good
On-Scene Commander?
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Are There Too ManyCooks in the Kitchen?
Crew Resource Management
Team Coordination
Training
Risk Management in the USCG
Auxiliary
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Are There Too ManyCooks in the Kitchen?
What do you mean – too
many cooks in the kitchen?
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Are There Too ManyCooks in the Kitchen?
CRM teaches both “leadership” and “followership”.
Followership
Leadership
While good leadership is very important to mission success, so is good followership.
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Are There Too ManyCooks in the Kitchen?
What does the term “followership”mean to you?
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Are There Too ManyCooks in the Kitchen?
Characteristics of good followershipThe ability to contribute to task and goal accomplishmentTechnical skills, reasoning skills and interpersonal skills that contribute to mission accomplishmentNot a challenge to a coxswain’s authority, but not an unthinking compliance with directives –especially if the crew person feels that safety might be compromisedProactive while respecting the authority of the coxswain
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Are There Too ManyCooks in the Kitchen?
What is an example of good followership in an underway mission?
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Are There Too ManyCooks in the Kitchen?
Crewmembers willContribute to the decision making process by stating their own ideas, opinions and recommendationsAdvocate their point of view while planning and during the course of a mission, but are open to additional information and the ideas of othersShare knowledge and experience when appropriate
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Are There Too ManyCooks in the Kitchen?
Crewmembers willEncourage feedback from othersTakes appropriate, safe action without being told and informs the rest of the crew and coxswain of that actionAdjusts quickly to a changing environment, ambiguity and abnormal situations
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Are There Too ManyCooks in the Kitchen?
Can you think of any other ways that good fellowship can be demonstrated?
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Are There Too ManyCooks in the Kitchen?
Self Assessment
Very good at this skill 2 pointsOK at this skill 1 pointNeeds improvement at this skill 0 points
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Are There Too ManyCooks in the Kitchen?
Ask yourself…
I am assertive without being aggressive or
obstinate.
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Are There Too ManyCooks in the Kitchen?
Ask yourself…
I encourage others to give me feedback.
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Are There Too ManyCooks in the Kitchen?
Ask yourself…
I am open to learning new ideas.
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Are There Too ManyCooks in the Kitchen?
Ask yourself…
I take appropriate, safeaction without being
told.
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Are There Too ManyCooks in the Kitchen?
Ask yourself…
I am not afraid to admit when I don’t know
something.
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Are There Too ManyCooks in the Kitchen?
Was anyone surprised at his or her response?Would anyone like to share?
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Are There Too ManyCooks in the Kitchen?
Other resources to learn about CRMThe Internet (try a search phrase like “Crew Resource Management”)The nearest Coast Guard Air Station
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Interactive Sea Story
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Interactive Sea Story
Factious account of an Auxiliary facility on an “MDA” or harbor patrolSituations based upon Mishap ReportsRisk management is a process that determines if the risks involved in each aspect of the patrol can be modified and, ultimately, if the evolution should be attempted.
Must be repeated as the circumstances change
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Interactive Sea Story
A
C
B