2003 UPDATE - BRATISLAVA2003 UPDATE - BRATISLAVA

AgendaAgenda

• Thomson Dialog Overview

• Content

• Dialog Products

• Pricing

Thomson Dialog Overview 2003Thomson Dialog Overview 2003

Thomson Dialog Overview 2003Thomson Dialog Overview 2003

• Dialog– The worldwide leader in providing online-based information

services to organizations seeking competitive advantages in fields such as business, finance, engineering, science, and intellectual property.

• 25,000 customers in 103 countries– Over 2 million end users

• More that 15 terabytes of hosted content

• 200,000 sources with 1.2 billion unique records

• Over 900 databases

• Handle more than 700,000 searches per month

• Delivers over 17 million documents pages per month

Thomson Dialog Overview 2003Thomson Dialog Overview 2003

Dialog Markets– Pharmaceutical

– Chemicals

– Biotechnology

– Biomedical

– Hi-tech

– Consumer goods

– Manufacturing

– Financial Services

– Advertising & Media

– Law

– Consulting

– Accounting

– Government

– Academic

Thomson Dialog Overview 2003Thomson Dialog Overview 2003

Dialog content includes:• 470 million science and intellectual property records in 470

separate files

• Abstracts of 160 million research reports from 150,000 journals, 2 million conference papers and 1.6 million dissertations

• More than 44 million patent records, 14 million trademark records, 70 million domain names and 4.5 million images

• Over 7,500 news and business sources in one file

• Over 2,000 real-time current awareness sources

CONTENTCONTENT

Business and NewsBusiness and News

• Content of interest– Market Research

– News

– Financials

– Broker Research

• Users: Management consultants, Financial Analysts, Researchers, Information Professionals and end users

• Dialog content from different Industries and Market groups

New Content Launches New Content Launches

• Gartner

World’s foremost provider of IT related research

• Yankee Research

Specialists in Telecom and IT related reports– Communications, eCommerce: Internet,

Wireless: computing and enterprise applications

• Aberdeen

Monitors user’s needs; technological innovations and market developments– Computers; Information Technology

New Content Launches New Content Launches

• ARC Advisory Group

Focus on technology planning for manufacturing industries including supply chain management

• Cahners In-Stat

Specialists in Vendor analysis within IT providers

• Tower Group

IT reports for the Financial services Industry

• Semico Research Corporation

Global Semiconductor industry

New Content LaunchesNew Content Launches

• Simba Information Inc

• Information Industries; Media, IT, etc

• Veronis Suhler

• Communication companies; media

• Lafis

• Latin American reports on 27 industries

• ADIS and Wintergreen

• Pharmaceutical

• Securities Institute

• Financial services

DialogNewsRoom

Over 90 Business & News Titles Added

Q3 & Q4 2002

DialogNewsRoom

Over 260 Business & News titles added in 2003

Intellectual Property & ScienceIntellectual Property & Science

• Content of interest

– Intellectual Property• Patents, Trademarks, and Copyrights

– Science• Engineering, Pharmaceutical, Biotech, Technology, Energy

– News

• Users: Information Professionals

• Depth and Breadth of content– combination of IP, Science, News and Business files

• Power of search engine– Search precision, EXPAND, set creation and manipulation– IDPAT, MAP, Rank, REPORT– Search efficiently, transfer results between databases

Domain Names Database: Key PointsDomain Names Database: Key Points

• Comprehensive• 65+ million total records at launch (Nov., 2002)-- now over

75 million records – largest single database on Dialog• Complete zone files (.com, .net, .org, etc.)• “Whois” records from 10+ registrars (67% of total records)

• VeriSign Registrar/NSI (#1)• Register.com** (#2)• Melbourne IT (#3)• BulkRegister (#4)• Enom (#5)

• ccTLDs records from over 100 countries

Domain Names Database: Key PointsDomain Names Database: Key Points

• Historic “Whowas” information- an industry first• 42+ million current (WhoIs)• 42+ million historic (WhoWas) – unique feature!

• Including archival thin WhoWas records for 1997, 1998, and 1999; some thick for 1998

• Loaded on the Dialog mainframe• Heavily indexed records• Set creation and manipulation• Rotated trademark index• Onesearch—search TM and domain names and other Common Law

sources all in the same place

• Rank, Map, Report, Alerts

Domain Names: WhoisDomain Names: WhoisDIALOG(R)File 225:DIALOG(R):Domain Names(c) 2002 Dialog & SnapNames. All rts. reserv.

187787740TYPE : WhoIsDomain Information dialog.com STATUS : Registered REGISTRAR: NetworkSolutions, Inc. *EXPIRES : 20041111 CREATED : 19911112Registrant Information NAME : The Dialog Corporation *ADDR : 2440 El Camino Real null USAdministrative Contact NAME : Administration, Network EMAIL: admin@WESTPUB.COM ORG : West Publishing Corporation ADDR : 620 Opperman Drive St. Paul, MN 55164-0779 PHONE: 612/687-7934

Technical Contact NAME : Dialog System Administration EMAIL: sysadm@DIALOG.COM ORG : The Dialog Corporation ADDR : 2440 West El Camino Real Mountain View, CA 94040 UNITED STATES PHONE: 650-528-7760Name Servers homeland.dialog.com - 192.132.3.47 gatekeeper.dialog.com - 192.132.3.48?

– Asterisk indicates a change from the previous Whois record

Domain Names: WhowasDomain Names: WhowasDIALOG(R)File 225:DIALOG(R):Domain Names(c) 2002 Dialog & SnapNames. All rts. reserv.

2567606

TYPE : WhoWasDomain Information dialog.com STATUS : Registered *REGISTRAR: NetworkSolutions, Inc. *CREATED : 19911112Registrant Information *NAME : Knight-Ridder Information, Inc *ADDR : 2440 El Camino Real Mountain View, CA 94040Administrative Contact *NAME : Saladin, Jane *EMAIL: Jane_Saladin@KRINFO.COM *PHONE: 414-528-7707Technical Contact *NAME : Marceau, Joseph *EMAIL: joem@IIM.COM *PHONE: (201) 568-4344

Billing Contact *NAME : Sullivan, John *EMAIL: John_Sullivan@KRINFO.COM *PHONE: 415-254-8595 *FAX : 415-254-8810Name Servers *homeland.dialog.com - 192.132.3.47 *gatekeeper.dialog.com - 192.132.3.48

–This is one of 5 Whowas records dating back to 1998

–Taken as a whole, they track changes to the Dialog.com url

report s1/do,rg,ed/all

Domain Names: Essential UsesDomain Names: Essential Uses

• Trademark Clearance

• Disputes

• Due Diligence

• Corporate Maintenance and Competitive Intelligence

More TRADEMARKSCAN databasesMore TRADEMARKSCAN databases

• Dialog - premier source for trademark searching

• Currently 20 trademark databases!

• Recently added:– TRADEMARKSCAN Sweden (file 675), Norway (678) and

Finland (679) added in 2002

• Coming Q2, 2003– TRADEMARKSCAN Czech Republic (file 680), Hungary

(681) and Poland (682)

– TRADEMARKSCAN U.S. Federal (file 226) daily updating and alerts

German National Patents DatabaseGerman National Patents Database

• Comprehensive coverage:– Fulltext 1980 to present

– Bibliographic 1968-1979 incl translated titles and abstracts

• Will be File 324 on Dialog Q2 2003

• Other National Databases coming: England and France

• Integrated machine translation - an industry first!

Translated title and abstract

PharmaceuticalPharmaceutical• Strong collection of Drug Pipeline files

– Pharmaprojects– Adis R&D insight– Prous drug data report – exclusive– IMS R&D Focus

• Built Evidence Based Databases over 2002 – 03– Cochrane databases of systematic reviews– Database of Abstracts of reviews of effectiveness– Adis Clinical Trials Insights

• Complementary news files– Daily Essentials from Prous– Scrip from PJB– R&D focus news from IMS

IMS R&D FocusIMS R&D Focus• Monitor drug development at all stages

– Key database for pharmaceutical companies, investors, healthcare organisations

• Images of over 5,500 chemical structures added– 35% of current total; more to come.

– Invaluable for chemists working in pharmaceutical research

• Structures viewable on all Dialog platforms

• Dialog and DialogDataStar

• Produced by IMS Health – justified reputation for high quality data

ToxFileToxFile

• Covers toxic effects of drugs and other chemicals

• TOXLINE Special databases added

– 15 additional non-journal specialist data sets

• Only focused resource covering this area– Important for pharmaceutical/chemical industries, local

govt/health authorities, hospitals

• On both Dialog (156) and DataStar (TOXL)

British Nursing IndexBritish Nursing Index

• UK nursing database covering over 220 journals

• BNID on DataStar

• Complements CINAHL database

• Complements collections of nursing and midwifery

• Updates monthly

• Coverage 1994 to present

• E-Journal linking capability

• Produced by BNI Publications Ltd.

INSPECINSPEC• The world’s premier database covering physics, electronics &

electrical engineering, and Information Technology

• Acquired site license marketing rights for subsets

– We can give access to purely the pertinent information for any individual customer

• ‘Information & Communications Technology’ now

• Can create customized subsets to cover any specific need

• Access via Toolkit or Customized DataStar Web (extra $$)

• Pricing based on number of relevant users

• Full file also available on Dialog (Files 2,3,4), DataStar (INSP) and @Site – transactional and subscription basis.

DIALOG PRODUCTSDIALOG PRODUCTS

ProductsProducts

• Dialog

• DataStar

• Tradstat

• NewsRoom

• Custom Solutions

• OnDisc / @Site

• SourceOne

• E-Journal Linking

DialogDialog

• Dialog Classic

• Dialog Web

• DialogPRO

• Dialog Alerts

• ProQuest on Dialog

• Investex on Dialog

Dialog Classic Dialog Classic

• Access to over 500 databases

• Powerful, flexible command language

• Fast, accurate, relevant results

• More friendly to non-English speakers

Dialog Web Dialog Web

• Easy to use Guided Search if customer does not know the Dialog command language

• Easy to use forms to create and modify Alerts (current awareness updates)

• Search results available in HTML or text formats

• A choice of displaying records or sending search results via email, fax, or postal delivery

• An ability to customise the interface. The customer can also use their own company logo.

DialogPRODialogPRO

• PRO is Predictable Research Online:

– Predictable: Predictable research options are available for small businesses. PRO’s that meet your information needs and pay one fixed rate

– Research: DialogPRO contains the information you need to make more informed decisions

– Online: DialogPRO is fast. The interface is a collection of simple fill-in-the-blank search forms

– The collections of content ensure that you retrieve relevant documents - eliminating the need to sort through thousands of useless hits

DialogPRO ChannelsDialogPRO Channels–Advertising

–Biotech

–Competitive Intelligence

–Consulting

–Defense

–Energy

–Engineering

–News

–Patent

–Trademark

–Full Dialog Collection

Dialog AlertsDialog Alerts

Most Dialog files have an alerting facility

• Dialog Alerts is a current awareness service that lets you run Dialog search automatically and regularly

• Simply create alerts from a search picklist

• Alerts charges vary from file to file (see specific bluesheets

• HELP ALERTS allows checking and costs of files with alerting facility

• Multifile Alerts

– Run alerts against multiple files & remove duplicates across files

• Interactive Alerts

– Automatically receive a list of article titles from publications you have selected, you can then order the complete text

Why Alerts Are Established Why Alerts Are Established

• Identify industry trends

• Monitor competitive activity

• Track mention of clients in the press

• Follow reports of specific products

• Track government regulations

ProQuest on DialogProQuest on Dialog

• Increase quality and range of content through PDF, text and graphics

• Available on following platforms:– Dialog1– Dialog Select – Toolkit

• 700 Sources available• Coverage from 2000 onwards• Pay-per-view (no subscription required)

Investext on DialogInvestext on Dialog

• Remote links to provide the capability to link to external, remote document/image repositories to retrieve documents via the web

• Allows the user to receive documents in image format (PDF or other) while online.

• Available on DialogSelect and DialogWeb

• Pay-per-view

DataStarDataStar

• DataStar Classic

• DataStar Web

• DataStar Alerts

DataStar Classic DataStar Classic

• Powerful, flexible command language

• Geared to the Information Professional

• Fast, accurate, relevant results

• More friendly to non-English speakers

DataStar WebDataStar Web

• Search efficiently without having to know a complicated command language.

• Databases arranged by subject group - easier to identify most appropriate content

• Searching is done swiftly and conveniently from selections made in pull down windows.

• Customised webs can be designed with features specified by the end user for easy searching.

• Documents can be saved with images and links to full text documents in either PDF or HTML format.

DataStar AlertsDataStar Alerts

• An Alert is a search you have created can be run automatically at regular intervals to keep you updated with the latest information

• Alerts may be run on single or multiple files

• Deduplication facility for multifile alerts with 6 months intelligence

• Alerts may be delivered via E-Mail/Fax, Mail, Internet/intranet or Lotus Notes

• Alerts charges vary between files - Check individual datasheets for rates

Tradstat WebTradstat Web

• Import/export Statistics detailing 90% of world trade at the touch of a button.

• Web-based service that gives access to original trade statistics. TradStat does not manipulate the data, giving a clear, objective picture.

• Assess market share/track competition, monitor trends in trade flows, identify potential trading partners, monitor price fluctuations and track the movement of products around the globe.

• Create graphs automatically from search results

Reporting CountriesReporting Countries• France• Belgium / Luxembourg• Netherlands• Germany • Italy• United Kingdom / Ireland• Denmark• Greece• Portugal• China• South Korea• Australia / New Zealand• South Africa

• Spain

• Norway

• Sweden

• Finland

• Switzerland / Austria

• U.S.A. / Canada

• Brazil

• Argentina

• Indonesia

• Japan

• Taiwan

• Hong Kong

NewsRoomNewsRoom

• NewsRoom is the largest single collection of news content available from Dialog

• Comprehensive global news from over 7,500 sources:

– Newspapers

– Magazines

– Trade industry journals

– Broadcast transcripts

– Newswires

– Corporate news releases

– Academic journals

NewsRoom ContentNewsRoom Content• World renowned sources:

• Financial Times• New York Times• Le Monde• Frankfurter Allgemeine Zeitung

• Local Sources:• Prague Business Journal• Prague Tribune• Central Europe Business Weekly• Slovak Spectator• SITA News

OnDisc / @SiteOnDisc / @Site

• Over 80 databases available on CD-ROM

• Most available now on DVD#Key databases updating monthly

• Strength in hard sciences

• New Databases – Georef & FSTA

• 2 DVD reference works Kirk Othmer & ASM Handbook

• Extranet server for those who don’t want to run their own

SourceOneSourceOne

• Full patent PDF documents available for download

• New server to speed order process

• Ability to review / revise order before placing order

• Ordering extended to all documents NOT only patents

E-Journal LinkingE-Journal Linking

• E-Journal linking through Dialog to over 90+ aggregators

– Including EBSCO and Elsevier’s Science Direct (via Cross-Ref)

• Over 8,000 unique e-journals

• Subscription manager - control over electronic journal configuration

E-journal linking now available via Dialog, DataStar & OnDisc

DIALOG PRICINGDIALOG PRICING

Price PlansPrice Plans

• Dialog Transact

• Dialog Advantage

• Dialog intro

• Dialog Enterprise

Dialog

Dialog Profound – New Pricing – Coming Dialog Profound – New Pricing – Coming

TransactTransact– Transactional usage at list rates– Start-Up Fees: UK and US: $225; ROW: $75– Service Fees: UK and US $14; ROW: $10 / month

AdvantageAdvantage– Straight discount based on annual usage commitment– Discounts start at $10,000

EnterpriseEnterprise

– Designed for large customers $100,00+– Fixed annual fee – Access to all content– 150% usage cap

DialogNewsRoomDialogNewsRoom

• A collection that will allow users to access all of Dialog’s licensed news information in a single source.

• Unlimited use at a fixed monthly fee for a fixed number of users, from a little as $1,500 per year

• 8000 publications from around the world including newspapers, newswires and trade journals.

News Business IP Biomed Pharmaceuticals Sci-Tech OtherNo Flat Rate Premium

Available D&B Filesfor Files Harvard Business Review F-D-C CASTIER 3

Site License ISIQuote Must Tulsa

Be Requested ADIS GeoReffrom IP BIOSIS PJB GEOBASE

TrademarkScan Embase INSPECDERWENT FILES

TIER 2Dialog Content Agricola

and Site NTIS BasicLicense CEABA Files

Coordinator CompendexCan Intl Pharma Abs JICST

Establish Frost & Sullivan INPADOC Cochrane RAPRAPrice Newspaper files Investext CLAIMS CAB Abstracts AGRIS

Gale Files PASCALH.W. Wilson MEDLINE FSTA PsychInfo

TIER 1PublishedGuidelines Chinese Patfor Sales to EPODetermine WIPO ERIC

Price U.S. AMA Journals Econlit

NewRoom Subscription Pricing

Dialog Site License Opportunities

Domain Names

InfoUSA

MANTIS

UK Patents

Daily Essentials

McGraw Hill

RSC

Datamonitor

FBO NewsRX

Delphes

Mirror GroupUBM

PrimarkKompass

TRADSTAT

Warren Publ.

Thomson Fin

IOWA

British Library

FairbaseCINAHL

MDLDept of Energy

MIRA

TWINIOSH

Dialog Patents Dialog Patents

• Provides searching and output for selected patent files for a fixed monthly fee

• Flat rate access to files selected by client

• Can mix and match files to create a “custom subscription”

• Usage is measured by number of documents typed or printed

• Works like a site license

Dialog SourceOneDialog SourceOne

• Provides SourceOne patent documents via PDF e-mail delivery for a fixed monthly fee

• Flat rate access to SourceOne patent delivery

• Usage is measured by number of documents ordered

• Contract for existing customer must be 15% greater than current spend in SourceOne patent delivery

• If customer’s use exceeds the usage band for (3) consecutive months – Dialog can seek renegotiation

THANK YOUTHANK YOU

2003 UPDATE - BRATISLAVA2003 UPDATE - BRATISLAVA