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* YVR is the international aeronautical designation for Vancouver International Airport. Cell Phone Rentals Cell Phone Rentals Call 604-671-4655 YOUR AIRPORT AND SEA ISLAND COMMUNITY NEWSPAPER FEBRUARY 2005 FREE L ast month, Airbus unveiled the world’s first double-deck passenger aircraft, the A380, during a spectac- ular ceremony attended by leaders of four countries, industry executives and thousands of invited onlookers. Astunning sound-and-light show, fea- turing fireworks and illuminated foun- tains, reached its climax at the unveiling of the A380 at the Jean-Luc Lagardère final assembly line in Toulouse. The story of how the A380 became a reality was told by a variety of people including the leaders of France, Germany, Spain and Britain. Politicians such as Tony Blair and Jacques Chirac spoke about the significance of the new aircraft, while images of Airbus aircraft flew across a sky backdrop and around the auditorium. The 555-seat A380 has a range of up to 15,000 kilometres allowing it to fly non-stop between Europe and Asia, while the three-deck long-range freighter version, the A380F, will be able to carry up to 152 tonnes of cargo over distances of up to 10,400 kilome- tres. Incorporating the most advanced technologies available in this decade, it will be the most fuel efficient and envi- J ulie N. Gossen, executive vice-president and chief operating officer of Halifax- based CanJet Airlines, has announced that the airline will provide coast-to-coast service in Canada later this year, with the introduc- tion of Vancouver and Calgary destinations. The airline, a division of IMP Group Ltd. of Halifax, currently offers scheduled service to 16 markets in Eastern and Central Canada and the United States. “We will introduce service between Toronto and Calgary on Monday, May 16, and between Toronto and Vancouver on Monday, June 27, and we are pleased to wel- come these two great cities to the CanJet route network,” said Gossen. Last August, CanJet announced that it was expanding its fleet, adding four new Boeing 737-500s by this summer. “With a full fleet of nine Boeing 737-500 series aircraft this coming summer, route devel- opment and customer satisfaction will continue to be priorities for our airline,” said Gossen. According to Doug Newson, the airline’s director of marketing and sales, CanJet fares will be competitive, with Vancouver-Toronto starting at $179. CanJet’s new flights to Vancouver and Calgary are now available for sale. Customers can book on-line at www.canjet.com, through a travel agent, or by calling 1-800-809-7777. W hat better way to escape the winter cold than by visiting Australia for a summer getaway? Qantas Airways has made this dream attainable by reducing their Aussie AirPass fares by 37 per cent for the month of February. The Aussie AirPass includes a round-trip economy class flight from Canada to Australia and three qualify- ing domestic stops in the Land Down Under for a limited amount of time. The reduced fare AirPass is valid for travel from February 1 - 28, 2005 and prices start at $1,399. “North American travellers have easy access to Australia with the Qantas Aussie AirPass,” said Howard Goldberg, vice presi- dent of marketing and leisure sales for Qantas Airways North America. “With this specially- priced February fare, travellers can visit their favorite Australian destinations at an excep- tionally great value during the best season.” Your escape from the cold will be made in luxury as Qantas Airways flights offer travellers complimentary meals, bar service, and personal seat- back TV screens in economy class. Qantas Airways flights from Vancouver codeshare with Alaska Airlines. For complete details and other departure dates and fares for the Qantas Aussie AirPass, contact Qantas at 1-800-227- 4609. Full details are also available at www.QantasCanada.com. Tour packages using the new Qantas Aussie AirPass are available by visiting www.australia.com. Airbus Reveals World’s Biggest Airliner Airbus CanJet Headed For YVR SEE AIRBUS A380, PAGE 2 Cathay Pacific Opens Premium Vancouver Airport Lounge Qantas Airways Helps Travellers Burn Off Winter Blues Down Under P anoramic runway and mountain views are just some of the amenities awaiting guests at Cathay Pacific’s newly opened first and business class lounge at YVR. Vancouver is the first city in North America to experience the airline’s award-winning redesign. At 500 square metres, and with an investment of more than $1 million, it is twice the size of the airline’s previous lounge. “As the largest international foreign SEE CATHAY PACIFIC, CONTINUED ON PAGE 2 The A380’s modern technology and economies of scale provide 15-20 per cent lower seat-mile costs and 10 per cent more range than today’s largest aircraft. The seven-metre “Long Table, ” is an iconic feature of Cathay Pacific’s premium lounges.
Transcript
Page 1: 2005-02_skytalk

* YVR is the international aeronautical designation for Vancouver International Airport.

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YOUR AIRPORT AND SEA ISLAND COMMUNITY NEWSPAPER • FEBRUARY 2005F R E E

Last month, Airbus unveiled theworld’s first double-deck passengeraircraft, the A380, during a spectac-

ular ceremony attended by leaders offour countries, industry executives andthousands of invited onlookers.

A stunning sound-and-light show, fea-turing fireworks and illuminated foun-tains, reached its climax at the unveilingof the A380 at the Jean-Luc Lagardèrefinal assembly line in Toulouse.

The story of how the A380 became areality was told by a variety of peopleincluding the leaders of France,Germany, Spain and Britain. Politicianssuch as Tony Blair and Jacques Chiracspoke about the significance of the newaircraft, while images of Airbus aircraftflew across a sky backdrop and aroundthe auditorium.

The 555-seat A380 has a range ofup to 15,000 kilometres allowing it to

fly non-stop between Europe and Asia,while the three-deck long-rangefreighter version, the A380F, will beable to carry up to 152 tonnes of cargoover distances of up to 10,400 kilome-tres.

Incorporating the most advancedtechnologies available in this decade, itwill be the most fuel efficient and envi-

Julie N. Gossen, executive vice-presidentand chief operating officer of Halifax-based CanJet Airlines, has announced that

the airline will provide coast-to-coast servicein Canada later this year, with the introduc-tion of Vancouver and Calgary destinations.

The airline, a division of IMP Group Ltd.of Halifax, currently offers scheduled serviceto 16 markets in Eastern and Central Canada

and the United States. “We will introduce service between

Toronto and Calgary on Monday, May 16,and between Toronto and Vancouver onMonday, June 27, and we are pleased to wel-come these two great cities to the CanJetroute network,” said Gossen.

Last August, CanJet announced that it wasexpanding its fleet, adding four new Boeing737-500s by this summer.

“With a full fleet of nine Boeing 737-500

series aircraft this coming summer, route devel-opment and customer satisfaction will continueto be priorities for our airline,” said Gossen.

According to Doug Newson, the airline’sdirector of marketing and sales, CanJet fareswill be competitive, with Vancouver-Torontostarting at $179.

CanJet’s new flights to Vancouver andCalgary are now available for sale. Customerscan book on-line at www.canjet.com, through atravel agent, or by calling 1-800-809-7777.

What better way to escape the wintercold than by visiting Australia for asummer getaway? Qantas Airways

has made this dream attainable byreducing their Aussie AirPass fares by37 per cent for the month of February.

The Aussie AirPass includes around-trip economy class flight fromCanada to Australia and three qualify-ing domestic stops in the Land DownUnder for a limited amount of time. Thereduced fare AirPass is valid for travel fromFebruary 1 - 28, 2005 and prices start at$1,399.

“North American travellers have easyaccess to Australia with the Qantas Aussie

AirPass,” said Howard Goldberg, vice presi-dent of marketing and leisure sales for QantasAirways North America. “With this specially-priced February fare, travellers can visit theirfavorite Australian destinations at an excep-tionally great value during the best season.”

Your escape from the cold will bemade in luxury as Qantas Airwaysflights offer travellers complimentarymeals, bar service, and personal seat-back TV screens in economy class.

Qantas Airways flights fromVancouver codeshare with AlaskaAirlines.

For complete details and otherdeparture dates and fares for the Qantas

Aussie AirPass, contact Qantas at 1-800-227-4609. Full details are also available atwww.QantasCanada.com. Tour packagesusing the new Qantas Aussie AirPass areavailable by visiting www.australia.com.

Airbus Reveals World’s Biggest AirlinerAirbus

CanJet Headed For YVRSEE AIRBUS A380, PAGE 2

Cathay Pacific OpensPremium VancouverAirport Lounge

Qantas Airways Helps Travellers Burn Off Winter Blues Down Under

Panoramic runway and mountain views are justsome of the amenities awaiting guests at CathayPacific’s newly opened first and business class

lounge at YVR.Vancouver is the first city in North America to

experience the airline’s award-winning redesign. At500 square metres, and with an investment of morethan $1 million, it is twice the size of the airline’sprevious lounge.

“As the largestinternational foreign

SEE CATHAY PACIFIC,CONTINUED ON PAGE 2

The A380’s modern technology and economies of scale provide 15-20 per centlower seat-mile costs and 10 per cent more range than today’s largest aircraft.

The seven-metre “Long Table,” is an iconic featureof Cathay Pacific’s premium lounges.

Page 2: 2005-02_skytalk

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ronmentally friendly airliner everbuilt, while offering unparallelledpassenger comfort and cargo-carryingcapability.

Singapore Airlines will be the firstairline in the world to accept the A380for commercial service and has alreadylaunched a ‘first to fly A380’ logo.

“We feel privileged in having beenone of the airlines that enabled thecommercial launch of the A380 pro-gramme when we placed orders for10 aircraft,” said Singapore Airlines’

chief executive Chew Choon Seng atthe unveiling event. “The A380 willenable us to increase our capacity atthe world’s busiest airports where it isdifficult to obtain extra slots. For thisreason alone, the A380 is vital to ourfuture development.”

First passenger operations arescheduled to begin in 2006 whenthe A380 is due to enter service.The freighter version, the A380F,is expected to begin operations in2008.

Offering about a third more seating and more available floor space than itsclosest competitor, the A380 will deliver an unparalleled level of comfort, withwider seats and aisles, open spaces for passengers to stretch their legs andaccess to lower-deck amenities.

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Airbus A380, CONTINUED FROM PAGE 1

Cathay Pacific, CONTINUED FROM PAGE 1

flag carrier in Vancouver, we believeour passengers will truly appreciatethe new lounge for its unique qualityand elegance with ultimate levels ofcomfort,” said Philippe Lacamp, vicepresident Canada, Cathay PacificAirways. “This major investment inthe Vancouver lounge is a reflectionof the importance of this market toCathay Pacific, and illustrates thekind of product that sets the airlineapart from its competitors.”

Based on the design concepts ofU.K. architect John Pawson, the newVancouver lounge includes premiummarble-and-wood finishes and CathayPacific’s signature seven-metre “LongTable”. Softly illuminated rice paper-lined glass “landscaped” walls pro-vide a hint of natural Asian elegance,while a wide variety of Western andAsian dishes, including dim sum and

sushi, demonstrates the airline’s com-mitment to offer the finest cuisine toits passengers.

A unique feature of the newVancouver lounge is the spectacularview from a panoramic window run-ning the entire length of the lounge,which looks directly onto the CathayPacific aircraft readying for departure,the airport runway and beyond to thecoastal mountains and Gulf Islands.

The lounge also offers passengersseven “Personal Living Spaces”, pri-vate and comfortable areas with fullbroadband access, equipped withample laptop connections for broad-band, modem and wireless Internetaccess. There are areas to read, relax,drink, dine and enjoy a great range ofcable and digital channels on 42”plasma screens.

Page 3: 2005-02_skytalk

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Your Airport Community NewspaperFEBRUARY 2005 ISSUE • VOL. 12 • NO. 4

YVR SKYTALK, the official newspaper of the Vancouver International Airport, is owned and published monthly byWestco Marketing Ltd. for the more than 26,000 people who make up the airport community at YVR. No portion of this

publication may be reproduced in whole or part without the written permission of the publisher.

RICHMOND OFFICE:

Suite 306 - 5400 Airport Road South

Richmond, BC V7B 1B4

Tel: 604-736-6754 • Fax: 604-736-6750

Email: [email protected]

Printed on Recycled Stock using vegetable based inksPlease recycle this product.

Publisher: Patrick Stewart

Associate Publisher: Joan Stewart

Editorial Liaison: Jody Holgate, Artie Chumpol

Contributing Writers: Henry Tenby, Phil Melnychuk,

Peter Kutney, Ralph Eastman

Creative / Production: James Martin

Photography: Jim Jorgenson

ASSOCIATIONOF AIRPORT

PUBLICATIONS

P.O. Agreement #1676261

This year, YVR expects to welcome a record 16.2million passengers, surpassing the previous high of 16million in 2000. Our longer-term forecasts indicatethat by 2013, we can expect 23 million passengers. Toensure that YVR can meet the needs of the travellingpublic and our business partners, the Airport Authorityis undertaking a number of capital projects. Here’s alook at some of the projects on tap for this year.

This month, we will ‘break ground’ on a phasedexpansion to the International Terminal Building,adding a West Chevron. The first phase, scheduled forcompletion in spring 2007, will add five gates: fourwide body gates, two of which can accommodate thenew Airbus A380, and one narrow body gate. Phasetwo will add four more gates to the terminal. In sup-port of this project, we are adding capacity in theInternational Terminal check-in area, the CanadaCustoms hall, and pre-board screening area.

Ensuring passengers have an enjoyable and seam-less experience at YVR is a priority for us. To helpspeed up the check-in process, we are continuing toadd self-service check-in kiosks throughout our termi-nals and at off-airport locations such as downtownhotels and the convention centre. This summer, we willexpand our on-board check-in program for cruise shippassengers, as well as offer “U.S. Direct”—a processin which U.S. residents taking an Alaska cruise aretransported directly from YVR to their ship and backwithout having to pass through customs. Behind thescenes, we are undertaking a number of improve-ments to our baggage systems to enhance efficiencies.

Through the Nexus Air and Canpass Air programs,

we are also taking an industry leading role in applyingiris recognition biometric technology to ease theprocess of flying to and from the United States andinternational destinations for low-risk, pre-approvedpassengers. YVR is also the only airport in NorthAmerica offering Nexus Air, a new, joint initiative of theCanada Border Services Agency, Citizenship andImmigration Canada and the U.S. Customs and BorderProtection.

This year, we will complete final design and sitepreparation for the airport portion of the Richmond-Airport-Vancouver Rapid Transit Line. The RAV Linewill be a key component of our ground transportationinfrastructure. It will reduce congestion on airportroadways and bridges, and lay the groundwork for aregional transportation system that Vancouver needsto ensure we remain at the crossroads of internationaltravel, tourism and trade.

Providing an outstanding customer service experi-ence sometimes comes down to the “personal touch.”In 2005, we will provide additional Green Coats to wel-come and assist our guests, and offer multilingualcustomer service staff and signage to better meet theneeds of our international passengers. We will alsocontinue to expand our award-winning selection ofshops, services and restaurants.

These are just a few of the many projects and ini-tiatives under way to help ensure YVR remains an eco-nomic leader and source of pride for BritishColumbians, and promote an outstanding experiencefor the millions of passengers who will pass throughour facility.

F E B R U A R Y 2 0 0 5 • 3

www.yvr.ca/authori ty /news/skytalk.asp

PRESIDENT’S CORNERBy LARRY BERG, President and Chief Executive Officer

Building The Gateway

Air Traffic Rebounds In 2004IATA Reports Cost EfficiencyThe Challenge For 2005

In Memoriam

Captain Miles SelbyJuly 24, 1973-December 10, 2004

By Nigel Matthews

At a meeting of the Civil AirNavigation Services Organization(CANSO) in Holland last month,

Giovanni Bisignani, the director gen-eral of the International Air TransportAssociation (IATA) reported air traf-fic recovery in 2004 was phenomenal.

All regions reported double-digityear-on-year passenger growth, withthe Middle East leading the way at24.8 per cent and Asia Pacific follow-ing closely behind with 20.5 per cent.The recovery from SARS (SevereAcute Respiratory Syndrome) con-tributed to an estimated five per centof the global passenger traffic growth.

Freight also saw double-digit

growth in all regions, with the MiddleEast carriers reporting the highestgrowth at 26.8 per cent.

Going forward, IATA forecastsaverage overall growth to be six percent annually, which is in line withhistorical growth trends.

Although air traffic recovery wasphenomenal in 2004, the price of fuelremains a critical factor for airlineprofitability. IATA forecasts profitswill reach US$1.2 billion in 2005,based on an average price of US$34for crude oil.

Overall, the industry ended 2004with an estimated loss of US$4.8 bil-lion.

On December 10, 2004, CaptainDarren Miles “Milhouse” Selbydied in a tragic accident while

training for a new solo position withthe Canadian Forces Snowbirds,Canada’s famous aerobatic aircraftteam.

I was one of the very fortunatepeople to have known Captain Selby.This splendid young man touchedeveryone with whom he came intocontact.

Cpt. Selby was born in NewWestminster and resided inTsawwassen, where he received hiseducation, and later became a mem-ber of 828 (Hurricane) RoyalCanadian Air Cadets Squadron.

Following high-school graduation,Miles’ passion for aviation led him tojoin the Canadian Armed Forces andRoyal Roads Military College, wherehe earned a Bachelor of Sciencedegree.

Throughout his life, this aviationhero accomplished a number of thingsincluding receiving top honours forhis flight training, receiving the

Clancy Scheldrup Memorial Trophy,the RCAF Association Award, theTotal Endeavour Award, and theGolden Centennaire Trophy, to namea few.

“Milhouse” was not only a shin-ing light in the classroom but avaliant soldier who served in combatmissions in Kosovo and variouspeacekeeping missions. He will bemissed.

Page 4: 2005-02_skytalk

Damon Wong is perhaps best knownaround the airport for his dedica-tion to the annual YVR Golf for

Kids event and his undying enthusi-asm for anything sports related.

His enthusiasm transcends sportsand is evident in his role as the gener-al manager of Cara Operations atYVR. Cara is the company that ownsand operates restaurants such asMilestone’s, Harvey’s and SwissChalet, Second Cup, and providescatering services to airlines.

As general manager, Wongoversees the day-to-day operationsof these restaurants as well ascatering services at YVR, the AirCanada maintenance building andthe Kamloops Airport. Wong’sattention to detail, from keepingahead of trends to the design oftheir interiors and exteriors,ensures customers receive the bestservice and product.

Over the years, he has brought a

number of highly recognized restau-rants to YVR such as Milestone’s,Palomino’s Bar, Second Cup,Harvey’s and Swiss Chalet. Althoughall of these establishments are suc-cessful, he is most proud of PacificMarket, as it was his vision and inno-vation that helped earn the restauranttop honours for its design fromAirports Council International (ACI)North America.

Charismatic and lively, Wong isquick to note that his team is part ofhis success.

“They are a loyal, dedicatedteam,” said Wong. “More important-ly, they know how to work hard andthey know how to have fun.”

His career with Cara began more

than three decades ago in Toronto.After arriving from Hong Kong andstudying culinary arts and restaurantand hotel management, Wong washired by Cara as a sous chef for aFrench restaurant.

Working with Cara over the yearshas brought Wong from one end ofthe country to the other as he carriedout a range of roles and responsibili-ties including menu planning, projectdevelopment, hiring and managementtraining. He arrived in Vancouver in1981 and has been working in andaround the airport since.

As for the future, Wong hopes tocontinue his charitable work, and per-haps seek new adventures and chal-lenges separate from his career.

4 • F E B R U A R Y 2 0 0 5

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Richmond Hospital Updates ‘Precious Footprint’ Fundraising Display

The Richmond Hos-pital Foundation’s‘Precious Foot-

print’ campaign,which raises funds forthe maternity andobstetrics units, hashad a makeover.

Since 1998, donorscould honour the birthof a child by havingthe baby’s name and date of birthprinted on a footprint mould anddisplayed at the entrance to thehospital’s maternity ward.

The updated look includes pic-tures and graphics that resemble ababy’s bedroom, as well as a cob-blestone-path backing for the foot-prints, in either pink or blue colourscheme.

“We hope that this will encour-

age more parents to join our ‘BirthWall of Fame’ and know that theiracknowledgement will be on dis-play for more years to come,” saidLisa Westermark, the Foundation’sexecutive director.

A grand unveiling event isplanned for February 14 at the hos-pital, and invitations are being sentto all donors that have a baby’sfootprint on display.

Page 5: 2005-02_skytalk

Many years ago, VancouverInternational Airport was blessedwith a superb, open-air observa-

tion deck. I remember vividly mygrandmother taking me to watch air-craft from this deck, which paved theway for a life-long interest in com-mercial aviation.

The Vancouver observation deck’sL-shaped structure wrapped around theairport’s corner and north-facingexpanse and was completely open to theelements, with only a waist-high fenceas a protective barrier. It allowed close-up views of Air Canada Viscounts,Vanguards and DC-8s that parked on thewest ramp. The deck also providedviews of the Canadian Pacific Airlines(CPA) ramp and their Empress-titledDC8s, DC-6s, DC-3s, and Convairs.Parked to the east were Pacific WesternAirlines (PWA) aircraft.

When the new Terminal opened in1968, it sported a spacious open-airobservation deck situated on the roofunderneath the original control tower,giving a panoramic view to the west.A mere 10 cents granted accessthrough the turnstiles to terrific viewsof CPA DC8s, PWA 737s, UnitedAirlines DC8s, Wardair 707s, theoccasional Japan Air Lines DC-8-62,

as well as Air Canada’s brand newL1011s parked in the current locationof gates 32 and 34.

After a spate of airport hijackingin the early 1970s, a number of NorthAmerican airports closed their obser-vation decks, as they were deemedsecurity risks, and in 1974, Vancouverfollowed suit.

A number of leading European air-ports still have sprawling, open-airobservation decks that entertain fami-lies, draw visitors, and generate rev-enues for their facilities. FrankfurtAirport has what must be the world’slargest open-air observation deck, theentire roof area of its Terminal A. Likeall European airport observation decks,the Frankfurt facility is open year-roundduring day-time hours. All visitors mustgo through a security check, and the air-port authority generates revenuethrough a three-Euro entrance fee, aswell as concession sales.

Observation decks enable airportsto interact with the local citizenry.Groups of school children are broughtto watch the aircraft, potentiallyfuelling a life-long interest in the avi-ation industry and airports in general.

Germany’s Dusseldorf Airport,Geneva and Zurich Airport in

Switzerland, and Poland’s WarsawAirport all have open-air observationdecks, as do all airports in Japan. TheEuropean and Japanese observationdecks have been open for publicenjoyment for the past 30 years.

Far from being forgotten, observa-tion decks around the world provide away for airport authorities to commu-nicate and share facilities with theircommunities.

The artistic efforts of hundreds ofLower Mainland children raised$9,300 for charity at YVR’s

Annual Children’s Christmas TreeDecorating Contest.

A mainstay of YVR’s holiday fes-tivities for the past six years, the con-test invited children from more than30 elementary school classes to createornaments for a tree sponsored by acorporate donor.

Once decorated, the trees were

displayed in the international ter-minal and visitors were invited tovote for their favourite tree bysubmitting a ballot and making adonation.

Money raised from the event waspresented to the CKNW Orphans’Fund and voters’ names were enteredinto a draw to win a flight to any AirCanada destination, compliments ofAir Canada. Marianne Prins was thelucky winner of this year’s draw.

F E B R U A R Y 2 0 0 5 • 5

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Holiday Season At YVR Nets $9,300For CKNW Orphan’s Fund

Bill Devlin, manager passenger service, Air Canada, presents two tickets toany Air Canada North American destination to Marianne Prins, grand prizewinner of the Children’s Christmas Tree Decorating Contest.

Observation Decks Remembered

(Left) A spectacular view of a trio of CP Air and United DC8s, photographed from Vancouver’s open-air observation deck on June 24,1974. The observation deck was permanently closed shortly after this photo was taken. (Right) A spectator watches the Air CanadaViscount and Vanguard activity from Montreal Dorval’s open-air observation deck on July 20, 1967. Spacious observation decks likethis one were a feature at airports across Canada until they were closed in the early 1970s, due to security concerns.

Page 6: 2005-02_skytalk

Travel retailer Flight CentreLimited recently surveyed a num-ber of its clients throughout North

America to find out what they consid-ered were the best shopping spotsworldwide. The top five spots wereall located in Asia, with Hong Kongtopping the list.

If you’re planning a shoppingspree in any of the five top cities, hereare the best places to visit:Hong Kong

In Hong Kong, shopping for someof the world’s most recognizablebrands can be found on either side ofVictoria Harbour, from the fashionhouses lining the streets on HongKong Island to the markets inKowloon’s buzzing Tsim Sha Tsuidistrict. Here shoppers can find his-toric alleys filled with vocal vendorsselling Chinese artwork, silk col-lectibles and curios.

Place to be: The lively night mar-ket on Temple Street in Yau Ma Tei.Singapore

Rivaling Hong Kong for the titleof best-place-to-buy electronic goodswas Singapore, another formerBritish colony that has boomed due toits own brand of Asian capitalism.

Despite the number of shoppingcentres and districts on the island ofSingapore, the best place to start is at

the intersection of Orchard and ScottsRoad. Most of the buildings in thisarea are also linked by undergroundpassages fanning out from the MRT(Mass Rapid Transit) station.

Place to be: Lucky Plaza for per-fume and cologne at bargain base-ment prices.Malaysia

Kuala Lumpur, the capital ofMalaysia, also known as KL, comesalive at night and the Petaling Streetmarkets are no exception. Known asone of the world’s best places to pickup a variety of goods, Petaling Streetoffers a thousand variations on theCD, DVD, T-shirt, handbag, wallet-and-watch theme.

There is also no shortage of mallsin Kuala Lumpur, including the colos-sal Times Square KL, with theworld’s largest indoor theme park,which sits atop the shopping centre.

Place to be: The giant indoorroller coaster at Times Square KL thatrumbles along at giddy speeds abovesometimes startled shoppers.Japan

Tokyo has firmly established itselfas one of the world’s fashion capitals,and prides itself on producing high-end goods. To get your shopping fixin Tokyo, the best mall to begin yourday from is Ginza. Other mega

department stores such as Matsuya,Mitsukoshi and Wako are all in closeproximity.

Ginza has a history of western-style shopping that is longer thanmost in Asia and the area is still hometo some of Japan’s oldest and mostfamous stores.

Place to be: The oldest departmentstore in Japan, Mitsukoshi, whichstarted life as a kimono store in 1673.Thailand

Bangkok is a city of markets, so beprepared to put your best barteringface on and get down to business.While the Patpong Night Market ispopular with tourists, some of thelesser-known markets offer betterdeals. Chatuchak Market is the largestin Bangkok, and popular with locals(which is usually a good sign), butthere are options to suit any taste.

For those with the urge to go shop-ping in the wee hours, the 24-hourPratunam Market is known for itscheap clothes, fabrics and textiles.Alternatively, the market on KhaoSan Road sells backpacks, stereos,CDs, books, clothes and travellingaccessories.

Place to be: Chinatown for itsnumerous gold and jewellery shopslining the streets.

Starwood Hotels have added anoth-er resort to their shared amenityprogram aptly named, “Stay at

One, Play at All”. Now guests stayingat the Westin Ka’anapali OceanResort Villas can also enjoy theamenities at the Westin Maui Resortand Spa and the Sheraton Maui at noextra charge.

The three Starwood resorts arelocated within 10 minutes of eachother in West Maui and allow gueststo enjoy the pools, restaurants andparking at any of the resorts.

Guests who have booked a pack-age including daily breakfast can

enjoy that meal atany of the three prop-erties and childrenunder the age of 12eat free at many ofthe hotel restaurantswhen accompaniedby a paying adult.

The “Stay At One,Play At All” programwill be offeredthroughout 2005 withno black-out dates.

For more information or reserva-tions at The Westin Maui, SheratonMaui, or Westin Kaanapali Ocean

Resort Villas, contact StarwoodHawaii’s toll-free reservations line at1-888-488-3535, or visit www.star-wood.com/hawaii.Last month, Boeing rolled out its first 737 aircraft without “eyebrow win-

dows,” the four small windows above the front windshield. In the past, theeyebrow windows helped provide better crew visibility, but today’s advanced

navigation systems have made those windows obsolete. The design change reduces airplane weight by 20 pounds and eliminates

approximately 300 hours of periodic inspections per airplane. Retrofit kits to cover eyebrow windows will be available mid-2006 for the

in-service 737 fleet.

Phot

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6 • F E B R U A R Y 2 0 0 5

TRAVEL TALK

CUSTOMSBROKERS

H E A D O F F I C E / A I R P O R T

“ A V I A T I O N S P E C I A L I S T S ”

Airport Office:Tel: (604) 278-3551FAX (604) 278-3291B.C. Cont. U.S.A.

Toll-Free 1-800-663-4080www.summitcustomsbrokers.com

Pacific Hwy. (Border)Tel: (604) 538-8414FAX (604) 538-8148

Offices in Dawson Creek, Kelowna, Osoyoos,Penticton, Prince George, B.C.

Whitehorse, Yukon, Vernon

Summit Customs BrokersCustoms Brokers & Consultants

VISIT YVR’SWEBSITE AT

WWW.YVR.CA

Please call for our terrificFebruary - March resort

and cruise deals.Sun Destination Resorts

are selling out fast.Check this month’s specials

www.interliningplus.comwww.interliningplus.com

604-606-1700Operated by Interline World Vacations Inc. BC Reg 3672

“Stay At One, Play At All” Starwood’s Maui Resorts

Next- Generation 737 Gets Face-Lift

Hong Kong Tops List of Shopping Hotspots

Set along a pristine expanse of Ka’anapali’s NorthBeach, the Westin Ka’anapali Ocean Resort Villasoffers one of Maui’s most spectacular oceanfront vistas.

Page 7: 2005-02_skytalk

F E B R U A R Y 2 0 0 5 • 7

British Columbia Reservations: (604) 276-8887

FOR LOCAL PERSONAL MOVES AND BUSINESS RENTALS...• Rugged, reliable,

dependable vehicles

• Convenient coast to

coast locations

• Wide variety of vehi-

cles

• Rental Express™

LAND ROVER RICHMOND (COWELL IMPORTRS INC.)5571 Parkwood Way, Richmond, BCTel. (604) 273-6068www.landroverofrichmond.comRichmond AutomallDealer Lic. #10425

By Sarah Boothroyd

Deep within the VancouverInternational Airport, beyond theblur of travellers, there is a sacred

space — a non-denominational sanctu-ary in the midst of a busy airport.

In its small carpeted room, whitewalls are decorated with a Tree ofLife tapestry, a colourful map of theworld, and a sign reading: “For ourMuslim guests: Please note the Qibla[which indicates the direction ofMecca] is located on the ceilingabove you.” In this space, you’ll alsofind a row of Bibles in half a dozenlanguages—English, Thai, Ukrainian,Swedish, Russian and Malaysian. Aleather-bound guest book nearby col-lects the words of some of the morethan 200 visitors each week whocome from Guatemala, Iran, CostaRica, Afghanistan, France, Mexico,Taiwan, Japan, Pakistan, California,and points beyond.

Since its origins as a small con-verted ticket counter in 1983, theVancouver Airport Chaplaincy hasprovided food, shelter and solace to

anyone who desires it, 24 hours a day,every day of the year. Refugees,stranded passengers, and travellersflying due to serious illness or a deathin the family, find their way to thisquiet nook, as do airline personneland airport employees seeking amoment of solitude or reflection.

The Chaplaincy has also hostedweddings, fear-of-flying seminars

and memorial services, for which itsslogan is: “With every departure thereis an arrival.”

Reverend Layne Daggett, headchaplain at the facility, addresses spir-itual, personal and psychologicalissues. As he waves at the lottery cen-tre clerk and the florist on his daily

Sacred Space Offers Respite From Airport Bustle

SEE SACRED SPACE, PAGE 8

Page 8: 2005-02_skytalk

8 • F E B R U A R Y 2 0 0 5

Sacred Space,CONTINUED FROM PAGE 7

we’rehere

foryou!a Quiet Place...

...for quiet reflection, prayer,meditation

...to relax, listen to music, eatyour lunch, read a book.

a Safe Place...

VANCOUVER AIRPORTCHAPLAINCY

Please visit us on International ArrivalsLevel 1, or contact us by phone:(604) 303-3010 or email: [email protected]

walkabout through both terminals, heexplains that this complex of glasstowers and beeping electronic gad-getry is his parish.

“It’s a community where you get toknow people as if you were living in asmall town, even though there areabout 26,000 people who work here,”he said. “It’s a microcosm. The peoplehere are reflective of the larger com-munity. They are part of the beautifulmosaic of culture as a whole. And forme, it’s all part of the daily routine.”

Of the tens of millions of peoplewho have passed through theVancouver International Airportmany have never heard of this havenunder the baggage carousels. For oth-ers, it has been a place of refuge, oreven the stage for a life-changingexperience.

“A few years ago, I helped reunitea Muslim couple who had been sepa-rated for seven years,” said ReverendDaggett. “He was accepted as an asy-lum seeker in the United States, buther application was disallowedbecause they didn’t have the appro-priate documents.”

A year after assisting this couple,Reverend Daggett received aChristmas card in the mail. It was alsoa birth announcement for the couple’sfirstborn son.

“The son had a long first name thatI can’t pronounce, and I know it’s notusual for their culture to have a sec-ond name. I was elated and overjoyedthat they would name their son afterme. I cherish that birth announcementand it’s one of my favouriteChristmas cards.”

The Vancouver AirportChaplaincy is located on Level 1 ofthe International Arrivals Area.Reverend Daggett can be contacted at(604) 303-3010.

Page 9: 2005-02_skytalk

F E B R U A R Y 2 0 0 5 • 9

Each year, as the deadline forRetirement Savings Plan (RSP) con-tributions draws near, the media

often focus on the previous year’s topfund, or current investment “fad”.Articles entitled “Where to Put YourRSPs Now,” and “Hot RSP Tips ForThe Coming Year,” are all too common.

Many of these approaches are shortsighted in nature. Markets go up anddown in the short term, but rise in thelong term as companies innovate andgrow their businesses. So rather thanattempting to use a crystal ball to pre-dict investments for 2005, let’s stepback and take a longer-term view.

Each year, the esteemed “Forbes”magazine publishes a special report

on mutual funds. In that report, anannual list of American funds thathave displayed superior long-termperformance and lower-than-marketrisk are presented.

I did similar research on Canadianmutual funds, looking for those thatreally stood the test of time. Using theMorningstar database, which collectsand maintains data on more than10,000 active and ‘inactive’ funds, aselection was made of funds that con-sistently beat their comparable indexover time, with less risk.

To qualify for what I call the“Honour Roll,” funds had to have atleast a 10-year track record. The qual-ifying funds also were required to be

open and available to small investorswith as little as $5,000 to invest. (Thisdisqualified some very good fundsthat had much higher investment min-imums, such as funds from ABC,Acuity Pools, and Chou RSP.)

Particular attention was paid torisk, using standard deviation andBeta measurements. Standard devia-tion is a statistical measure of therange of a fund’s performance, and isreported as an annual number. When afund has a high standard deviation, itsrange of performance has been verywide, indicating that there is a greaterpotential for volatility. Beta is themeasure of a fund’s or stock’s risk inrelation to the market. A Beta of 0.7means the fund’s total return is likelyto move up or down 70 per cent of themarket change; 1.3 means total returnis likely to move up or down 30 percent more than the market.

The combination of these factorsresulted in a composite score for riskrepresented by a letter grade. These cri-teria disqualified some funds with out-standing performance, such as NWSpecial Equity and Dynamic PowerCdn Growth—both of which had muchgreater volatility than the market.

A further criterion for a fund tomake the honour roll included sur-passing their relevant index in at leasttwo of three measurement periods.The fund performance charts belowshow average compounded returns asof November 30, 2004. Within eachcategory, funds are ranked in alpha-

betical order. Each of these funds has demon-

strated exceptional long-term perfor-mance with below-average risk.Managers of these funds have consis-tently beaten their relevant marketindex and done so with less volatilitythan the index. They truly qualify forour 2005 Honour Roll and should beconsidered for your RSP.

Before buying any fund, it is rec-

ommended that you consult a quali-fied financial advisor to ensure thatyour investments are suitable to yourrisk tolerance and objectives.

Peter Kutney is a financial plannerwith Partners in Planning and EquinoxFinancial Group in Vancouver. He can

be reached at (604) 438-1603, [email protected]

Canadians Funds That Qualify For 2005 Honour Roll MONEY MATTERSBy Peter Kutney

Call “TOTAL PACKAGE” for fast, efficient Repair Serviceat your Workplace. Our experttechnicians are on-call to takecare of your computer problems,big or small… at your business!

We Specialize in:

REPAIRS,UPGRADES,

NETWORKING &CONSULTING.

Contact our on-site technician,

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Located at the corner of No. 1 Road & Steveston Hwy.#130-3900 Steveston Hwy., Richmond, BCPhone: (604) 241-4000Email: [email protected] • Shop Online: totalpackage.ca

Canadian Equity Category: Benchmark: S&P TSX Total Return

FUND 3 YEAR 5 YEAR 10 YEAR RISKBenchmark: 8.7% 5.4% 10.2% BCI Canadian Investment 11.6% 12.7% 13.3% AFranklin Temp. Bissett Cdn Equity 7.5% 10% 13.2% B+Mackenzie Cundill Cdn Security 12.6% 11.8% 13.1% A+Saxon Stock 12.5% 14.4% 13.9% B-Honorable Mention goes to Aim Cdn 1st Class, Fidelity Cdn Disciplined Equity, and CISignature Select Canadian, which qualified in all respects except for a full 10-year record.

Canadian Balanced Fund Category: Benchmark: 60% S&PTSX Total Return and 40% Scotia Bond Universe

FUND 3 YEAR 5 YEAR 10 YEAR RISKBenchmark 7.8% 6.5% 9.6% BDynamic Value Balanced 9.8% 9.7% 10.0% B-Mackenzie Ivy Growth and Income 4.9% 7.2% 10.1% B-Mackenzie Sentinel Income 7.3% 8.8% 9.0% A+Saxon Balanced 10.8% 12.2% 11.7% B-Trimark Income Growth 9.5% 11.4% 10.2% B+Honorable Mention goes to Fidelity Canadian Balanced and Mackenzie Cundill CdnBalanced, which qualified in all respects except for a full 10-year record.

Global Equity Fund Category: Benchmark—MSCI World in CAD$FUND 3 YEAR 5 YEAR 10 YEAR RISKBenchmark: -3.1% -5.4% 6.7% CMackenzie Cundill Value 9.3% 12.0% 10% A-Mackenzie Ivy Foreign Equity .2% 2.9% 9.3% C+Templeton Global Smaller Cos. 12.5% 11.1% 10.5% B-Trimark Select Growth 1.4% 4.9% 8.5% B-

Vancouver based Harmony Airwayshas awarded Cascade Aerospace afive-year contract for line and

heavy maintenance of its fleet of threeBoeing 757-200 aircraft.

“We’re very excited to be enteringinto this agreement with Cascade,” saidGary Collins, Harmony’s new presi-dent and CEO. “I am confident thatthey will provide exceptional service,and I’m pleased that we are able to finda local company to partner with.”

Cascade Aerospace, a privatelyowned Canadian company, special-

izes in the maintenance, repair andoverhaul of narrow body aircraft,including all models of Boeing 757sand 737s.

“We are delighted to be partneringwith Harmony Airways, especially inthis innovative, ‘total services’ way,”said David Schellenberg, president ofCascade Aerospace.

Harmony Airways is privatelyowned by Dr. David T.K. Ho andoperates scheduled service fromVancouver to Toronto, Palm Springs,Las Vegas, Honolulu and Maui.

Harmony Airways Awards MaintenanceContract To Cascade Aerospace

Page 10: 2005-02_skytalk

Air Canada reported that 77.7 percent of its seats were filled withpaying passengers in January, up

from 72 per cent for the same monthlast year.

This was the tenth consecutivemonth that Air Canada has posted arecord load factor, and the highestload factor the airline has everrecorded for January.

In the domestic market, the airlinereported capacity decreased 6.3 percent, while revenue passenger milesincreased 3.4 per cent, resulting in aload factor of 76 per cent, a 7.2 per-centage point increase from last year.

Air Canada Jazz, the airline’sregional subsidiary, reported a loadfactor of 67 per cent, compared to53.8 per cent over January 2004; anincrease of 13.2 percentage points.

“All of us at Air Canada are proudto begin 2005 with another recordload factor, the tenth consecutiverecord month,” said Montie Brewer,Air Canada’s president and chiefexecutive officer. “The continuingstrong growth in domestic traffic fur-ther confirms the positive consumerresponse to Air Canada’s new fare

products, which allow customers tochoose the fare that best suits theirneeds.”

10 • F E B R U A R Y 2 0 0 5

’92 NISSAN300ZX

110,000km. Silver-Blk leatherinterior. Fully loaded. Automatic.

Garage wintered. Books andrecords. AirCared til 2006.

$12,500 to a good home. Sweet!604-575-0727 • 604-808-2481

UpcomingEventsUpcomingEvents Record Loads For Air Canada

We are currentlyseeking the followingqualified individuals:Mechanics, Structures,

Avionics, Composites, NDT,and Engine Technicians for

future contracts in theaerospace industry.

For further information,please visit our website:

www.saxoncontracting.comSAXON CONTRACTING

CAS Cargo &Travel Inc.

Expanding General Sales Agent – Cargo seeks self-motivated, goal-orientedindividual for local sales in the YVR

area.For more information or to submit

your résumé, [email protected] and

[email protected]

Saturday February 19, 2005

DOORS OPEN: 7:30 PM

DANCE: 9:00 PM to 1:00 AM

LOCATION: Richmond Hotel

and Convention CentreMinoru Ballroom7551 Westminster Highway

Richmond, B.C. CanadaV6X 1A3

Hors-d’oeuvresDoor Prizes - Cash Bar

Room Discounts

TICKETS: $35.00

CALL: (604) 278-3551

Vancouver International AirportCommunity South Asia Tsunami

Relief BenefitFeaturing the Band

“WAGER”Presented by

Summit Customs Brokers and the

Richmond Hotel and ConventionCentre

All proceeds to the World Vision CanadaTsunami Relief Fund

EMPLOYMENT OPPORTUNITIES

AUTOMOBILES

TAKE OUT OR EAT IN FEBRUARY SPECIALSAero Inn Sushi Café

at Million Air next to Helijet

Fast Service Line:(604) 761-2362 D-5455 Airport Rd South (at Million Air next to Helijet)Open 7 Days a Week & Holidays: Mon-Sat 6am-9pm Sun 9am-9pm

*Call for details on in-flight catering and company party (sushi & sandwiches) trays

BREAKFASTBlueberry Pancake with Sausage or Bacon . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .$3.00

LUNCH & DINNER1. Baby Lobster Teriyaki & Tempura with rice . . . . . . . . . . . . . . . . . . . . . . . . . . . . .$4.952. 18pcs Sushi combo B (chicken Roll,Tempura Roll, Cucumber Roll) . . . . . . . . . .$4.953. Bacon Cheese Burger with Fries . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .$4.954. Turkey Breast Sandwich with Fries . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .$4.95

February 18Vancouver Aviation CollectiblesShow ‘05Venue: Four Point SheratonAirport Hotel, 8368 AlexandraRoad, Richmond9:30 a.m. – 3:00 p.m.Booths full of civil and militaryaviation collectibles. Aviationclothing, art, posters, photos, plusmany more collectibles.Cost: $5.00 per person, childrenunder 12 years old free.For more information, www.yvraviationshow.com

Page 11: 2005-02_skytalk

F E B R U A R Y 2 0 0 5 • 11

Chestnut TreeBed & BreakfastComfortable accommodation,

with special discounts for air-

line personnel. Five minutes

from airport, in Richmond.

Free pick-up to and

from airport.

Phone Penny or Ross

(604) 273-1198

E-mail: [email protected]

Web site:

www.bbcanada.com/2011.html

B & B ACCOMMODATION SERVICES EMPLOYMENT OPPORTUNITIES

EMPLOYMENT OPPORTUNITIES

AFFORDABLE LUXURY AT ITS BESTMinutes to Airport & Ocean!!!

Century Royale Apts: 604-277-7368Minutes to Beautiful Ocean, Steveston Village and next to Garry Point Park!

Carlton Park Gardens: 604-275-7271Near Ironwood Mall, South Arm Park and Community Centre, Oceanside Steveston

Huge and modernized studios, 1, 1+den, 2 and 3 BR; both properties are minutes to Shopping, Bus, Parks, Ocean,

Dining & Entertainment! Gym, pool, sauna, recreation centre, satellite TV, sec. parking and sec. cameras.

Going Fast! Call Today! www.affordable-luxury.ca

• C O N S U M E R • C O M M E R C I A L •

CLASSIFIED• C O N S U M E R • C O M M E R C I A L •

CLASSIFIED

ACCOMMODATION FOR RENT

TRAINING / EDUCATION

HEALTH & BEAUTY

MISCELLANEOUS

OFFICE SPACE

4 9 , 0 0 0 R E A D E R S E V E R Y M O N T H • $ 1 7 . 5 0 p e r c o l i n c h • Tel: 604 736-6754 • Fax: 604 736-6750 • E-mail: [email protected]

RELAXING BODY MASSAGE SPECIAL35 Minutes - $25.0045 Minutes - $35.0060 Minutes - $50.00

(you’ll enjoy it!) Non-sexual

Waxing from $5.00 and upDeep pore cleaning facial - $29.95/60 mins.

Relaxing Facial - $29.00/60 mins.(Gift Certificates Available)

Tel. 604.261.4878 Open 7 days a week: 10 AM – 8 PM

For cleaner skin and healthier life… Hot Spring Day Spa

8554 Granville St. – 2 min from airport Between W. 69th & 70th Ave. Park in front or at the back

Start in the right place.Providing uniformed security

officers since 1974.Securiguard is the Largest

Privately Owned Security Firmin BC.

Securiguard is seekingapplicants for security positionsat the Access Control Points in

the Vancouver Airport. Applicants must have

previously held a full YVRRestricted Area Pass. Security(BST) training will be provided

to suitable applicants.

Apply with your résumé via e-mail [email protected]

or by fax to 604-488-3523

No Phone Calls Pleasewww.securiguard.com

GlobeGroundNorth America

POSITIONSAVAILABLEGlobeGround North America has

BAGGAGE HANDLERS

POSITIONS AVAILABLE.

All jobs are permanent part timeand pay $8.84/h. Must hold valid

B.C. Drivers Licence.

Please fax résumé to604-303-4574 Attn. Rick

[email protected]

SEA ISLAND OFFICE SPACE FOR RENT

• 785 SQ. FT.• 2nd floor office space overlooking

YVR and the coast mountains (ona clear day)

• Private Bathroom & Kitchenette• Private Entrance• $12 per sq. ft. per annum (includes

all taxes, but excludes utilities)Contact Steve @

1-800-668-1987 x222 for more info.

THE BAGGAGE HANDLERCOUNSELING & COACHING SERVICESProfessional counseling to adults & adoles-cents experiencing loss or life changes suchas death, break-up of relationships, chronichealth issue, accidents, workplace losses,

transitions, anticipatory loss, & special needs.Call 604-312-6044 for appointment

Serving the Airport Community

AirlineTalkWHERE THE PROSCOME TO PLAY!

AirlineTalk is a free interactiveInternet based community for

airline industry employeesworld wide, designed by

airline employees! Visit us at www.airlinetalk.ca

Continuing EducationSchool District No. 38 (Richmond)

Course selection and job-ready Diploma & CertificatePrograms available on our website

www.sd38.bc.ca > Continuing Ed > Winter 2005or

Telephone: 604.668.6123

PART TIME(4-24 hrs per week)

■ Do you enjoy working outdoors? ■ Are you energetic and motivated? ■ Do you possess exceptional customer service skills? ■ Do you possess a clean driver abstract (obtainable from

the DMV @ no charge)? ■ Are you able to communicate clearly with co-workers and

customers? ■ Do you have, or are you willing to obtain a class 4 unre-

stricted license?PARK’N FLY is open 24/7, an example of some shifts are:0500-1000, 1600-2200, 2200-0300.PARK’N FLY is located at the Vancouver InternationalAirport and we are looking for several new members to joinour team. We are a fast-paced, customer-oriented businesswith room to grow and advancement opportunities. Pleasedrop by 6380 Miller Road to complete our application form.All applications must be supported by a current & cleanabstract otherwise you will not be considered for an inter-view. All applications must be completed and handed in nolater than February 14, 2005 by 12 noon for 1st round ofinterviews and February 21, 2005 for our 2nd round ofinterviews.

Please no phone calls.PARK’N FLY

6380 Miller Road, Richmond, BC V7B 1B3

EMPLOYMENT OPPORTUNITIES

Page 12: 2005-02_skytalk

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