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©2006 Academic Computing Services, NJIT©2006 Academic Computing Services, NJIT
©2011 Academic Computing Services, NJIT
Academic Computing Services
Software Availability at NJIT
©2006 Academic Computing Services, NJIT©2006 Academic Computing Services, NJIT
©2011 Academic Computing Services, NJIT
Today’s AgendaToday’s Agenda
• UCID – University Computing ID• NJIT-Licensed Software• Information Services & Technology (IST) Website• Virtual Private Network (VPN) Client• Software Downloads and Installation• Software Requests for PC Labs• Support information / Resources• Questions
©2006 Academic Computing Services, NJIT©2006 Academic Computing Services, NJIT
©2011 Academic Computing Services, NJIT
Computing Systems
Highlander Pipeline
Software Downloads /
VPNCampus Directory
Moodle
EmailWireless
Library Databases
©2006 Academic Computing Services, NJIT©2006 Academic Computing Services, NJIT
©2011 Academic Computing Services, NJIT
NJIT-licensed SoftwareNJIT-licensed Software
Where is it available?
IST Website for download
Public PC labs for classroom and project use
Departmental labs for classroom and project use
Example: Architecture SW is only available in the CoAD building
What is available?
Various software packages for different platforms (Windows, Mac OS, and Linux)
©2006 Academic Computing Services, NJIT©2006 Academic Computing Services, NJIT
©2011 Academic Computing Services, NJIT
How can I access the software?How can I access the software?
IST website
Using your UCID
VPN needed from home or when using wireless
©2006 Academic Computing Services, NJIT©2006 Academic Computing Services, NJIT
©2011 Academic Computing Services, NJIT
IST WebsiteIST Website
http://ist.njit.edu
Intelliresponse
Software downloads
System Maintenance
Computing News and Information
©2006 Academic Computing Services, NJIT©2006 Academic Computing Services, NJIT
©2011 Academic Computing Services, NJIT
Software for DownloadSoftware for Download
IST provides and maintains access to an extensive list of NJIT-licensed software.
If downloading software while off-campus, you must use a Virtual Private Network (VPN) connection.
http://ist.njit.edu/software/download.php
Now available! Windows 7 and Office 2010
©2006 Academic Computing Services, NJIT©2006 Academic Computing Services, NJIT
©2011 Academic Computing Services, NJIT
Importance of RolesImportance of Roles
What are roles?
Faculty, Staff, Student, or a combination of these
How can I find my role?
By viewing your online campus directory entry
Why are roles important?
Varying licensing agreements restrict software distribution to certain group(s) within NJIT
©2006 Academic Computing Services, NJIT©2006 Academic Computing Services, NJIT
©2011 Academic Computing Services, NJIT
Download & Installation Download & Installation
File Types -
ISO and EXE
Licensing -
Product keys, online activation, network activation.
Instructions -
Frequently used downloads have complete instructions available
©2006 Academic Computing Services, NJIT©2006 Academic Computing Services, NJIT
©2011 Academic Computing Services, NJIT
Software request for PC LabsSoftware request for PC Labs
How? Submit completed form to Academic Computing Services
Deadlines? Fall - July 1 Spring - November 18 Summer - April 1
Licensing? Professor and/or Department are responsible for
contacting vendor and getting written approval for lab installations
©2006 Academic Computing Services, NJIT©2006 Academic Computing Services, NJIT
©2011 Academic Computing Services, NJIT
Things to remember…Things to remember… Do NOT share any software with Students or non-NJIT people
IST Support We do NOT support any software that we do not make available
Limited support on available titles (licensing, installations, tutorials)
Due to annual budget limitations, some software licensing may not be renewed if appropriate.
Due to licensing agreements, some software is only available in labs or for on-campus use and is not available for download
©2006 Academic Computing Services, NJIT©2006 Academic Computing Services, NJIT
©2011 Academic Computing Services, NJIT
Online Chat
Intelliresponse
Walk-In
Online Form
Phone
NJIT Computing Helpdesk
Computing SupportComputing Support && ResourcesResources
©2006 Academic Computing Services, NJIT©2006 Academic Computing Services, NJIT
©2011 Academic Computing Services, NJIT
Support Information / ResourcesSupport Information / Resources
Website: http://help.njit.edu
Helpdesk Information:
Phone: (973) 596-2900
Hours: 8am – 7pm (Monday – Friday)
3 delightful, customer-friendly associates
Walk-in: Room 48, Student Mall
©2006 Academic Computing Services, NJIT©2006 Academic Computing Services, NJIT
©2011 Academic Computing Services, NJIT
Questions?Questions?