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Page 1: 2006 CITA CONFERENCE - vr.org.vn WORKSHOP 1.pdf2006 CITA CONFERENCE ... z To achieve a higher monthly Customer Satisfaction Index. ... one of the approved test agency – Emissions
Page 2: 2006 CITA CONFERENCE - vr.org.vn WORKSHOP 1.pdf2006 CITA CONFERENCE ... z To achieve a higher monthly Customer Satisfaction Index. ... one of the approved test agency – Emissions

2006 CITA CONFERENCE2006 CITA CONFERENCE‘‘The future of Vehicle Inspection The future of Vehicle Inspection –– Contributing to Sustainable Contributing to Sustainable

Road Transport’Road Transport’‘Developments in Inspection of 2 & 3 Wheeled Vehicles‘Developments in Inspection of 2 & 3 Wheeled Vehicles’’

WORKSHOP 1WORKSHOP 1

AsiaAsia//AustralasiaAustralasia –– Today’sToday’s SituationSituation and and FutureFutureDevelopmentDevelopment

ChairpersonChairperson : Mr. Nguyen Van Ban: Mr. Nguyen Van BanSecretarySecretary : Mr. Nguyen Hoai : Mr. Nguyen Hoai AnhAnh

2006 CITA CONFERENCE, 17 – 20 October, Hanoi, VIETNAM

Page 3: 2006 CITA CONFERENCE - vr.org.vn WORKSHOP 1.pdf2006 CITA CONFERENCE ... z To achieve a higher monthly Customer Satisfaction Index. ... one of the approved test agency – Emissions

Safety & Environment

Sustainability

Road Transport

In-service Vehicle Inspection

Agenda1- Opening

2- Speakers IntroductionMr. Foo Wei Kuo from VICOM Ltd., SingaporeMr. Ganguli from SIAM, IndiaMr. Vincent Liu from Transport Department, Hong KongMr. Naito from NAVI, Japan

3- Questions & Answers

4- Summary and Conclusions

5- Closure

2006 CITA CONFERENCE, 17 – 20 October, Hanoi, VIETNAM

Page 4: 2006 CITA CONFERENCE - vr.org.vn WORKSHOP 1.pdf2006 CITA CONFERENCE ... z To achieve a higher monthly Customer Satisfaction Index. ... one of the approved test agency – Emissions

‘‘The future of Vehicle Inspection The future of Vehicle Inspection –– Contributing to Sustainable Road Transport’Contributing to Sustainable Road Transport’‘Developments in Inspection of 2 & 3 Wheeled Vehicles‘Developments in Inspection of 2 & 3 Wheeled Vehicles’’

2006 CITA CONFERENCE2006 CITA CONFERENCE

WSH 1 WSH 1 -- PAPER 1PAPER 1

Quality System for Vehicle InspectionQuality System for Vehicle Inspection

FooFoo WeiWei KuoKuoVICOMVICOMSingaporeSingapore

2006 CITA CONFERENCE, 17 – 20 October, Hanoi, VIETNAM

Page 5: 2006 CITA CONFERENCE - vr.org.vn WORKSHOP 1.pdf2006 CITA CONFERENCE ... z To achieve a higher monthly Customer Satisfaction Index. ... one of the approved test agency – Emissions

SCOPE OF PRESENTATIONSCOPE OF PRESENTATION

Facts and FiguresVICOM Ltd Vehicle InspectionQuality Policy and ObjectivesQuality System in VICOM centresConclusions

2006 CITA CONFERENCE, 17 – 20 October, Hanoi, VIETNAM

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FACTS & FIGURESFACTS & FIGURESSINGAPORE

1. Area : 699 km²

2. Paved Road Length : 3234 km

3. Population : 4.35 million

4. Registered Vehicle population : 754,992

2006 CITA CONFERENCE, 17 – 20 October, Hanoi, VIETNAM

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FACTS & FIGURESFACTS & FIGURESVehicle Population

1. Car : 440,6132. Taxis : 22,3833. Buses : 13,4944. Motorcycles &

Scooters : 139,4345. Goods & others : 139,098

Total Vehicle Population : 754,992(all vehicles are subject to periodic inspection, as at Dec 2005)

2006 CITA CONFERENCE, 17 – 20 October, Hanoi, VIETNAM

Page 8: 2006 CITA CONFERENCE - vr.org.vn WORKSHOP 1.pdf2006 CITA CONFERENCE ... z To achieve a higher monthly Customer Satisfaction Index. ... one of the approved test agency – Emissions

FACTS & FIGURESFACTS & FIGURESAGE OF CARS and INSPECTION

1 65% of the cars <3 years old,not subject to periodic inspection.

2. 9.5% of the cars >= 10 years old, subject to yearly inspection.

3. 25.5% of the cars are 3yrs or older but less 10 yrs old, are subject to biennial inspection.

2006 CITA CONFERENCE, 17 – 20 October, Hanoi, VIETNAM

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VICOM LTDVICOM LTD- An integrated test and inspection services provider

Core Businesses

1. Vehicle Inspection

2. Independent Damage Assessment for Vehicles

3. Test and Inspection Services - Biological & Chemical Technology - Mechanical Technology- Construction Technology

2006 CITA CONFERENCE, 17 – 20 October, Hanoi, VIETNAM

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VEHICLE INSPECTIONVEHICLE INSPECTION

1. Regulatory body - The Land Transport Authority (LTA).

2. Inspection Companies in Singapore

VICOM Inspection Centre PL - 5 stnsJIC Inspection Centre PL - 2 stnsSTAI Inspection Centre PL - 2 stns

2006 CITA CONFERENCE, 17 – 20 October, Hanoi, VIETNAM

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QUALITY POLICY AND QUALITY POLICY AND OBJECTIVESOBJECTIVES

POLICY

We should always try to achieve continuousimprovement in providing courteous and efficient services.

2006 CITA CONFERENCE, 17 – 20 October, Hanoi, VIETNAM

Page 12: 2006 CITA CONFERENCE - vr.org.vn WORKSHOP 1.pdf2006 CITA CONFERENCE ... z To achieve a higher monthly Customer Satisfaction Index. ... one of the approved test agency – Emissions

OBJECTIVESOBJECTIVES

Minimise customer’s complaint through improvement,

To achieve a higher monthly Customer Satisfaction Index.

To minimise the frequency of equipmentbreakdown per month.

2006 CITA CONFERENCE, 17 – 20 October, Hanoi, VIETNAM

Page 13: 2006 CITA CONFERENCE - vr.org.vn WORKSHOP 1.pdf2006 CITA CONFERENCE ... z To achieve a higher monthly Customer Satisfaction Index. ... one of the approved test agency – Emissions

Through:Through:

Evaluating quality of inspections.

Eliminating errors during inspections.

Minimising deviation of inspection failures among inspectors.

Evaluating and improving quality of services.

2006 CITA CONFERENCE, 17 – 20 October, Hanoi, VIETNAM

Page 14: 2006 CITA CONFERENCE - vr.org.vn WORKSHOP 1.pdf2006 CITA CONFERENCE ... z To achieve a higher monthly Customer Satisfaction Index. ... one of the approved test agency – Emissions

QUALITY SYSTEM QUALITY SYSTEM ATTAINMENTATTAINMENT

ISO 9000 – 2000

Singapore Quality Class

2006 CITA CONFERENCE, 17 – 20 October, Hanoi, VIETNAM

Page 15: 2006 CITA CONFERENCE - vr.org.vn WORKSHOP 1.pdf2006 CITA CONFERENCE ... z To achieve a higher monthly Customer Satisfaction Index. ... one of the approved test agency – Emissions

QUALITY SYSTEM IN VICOM QUALITY SYSTEM IN VICOM INSPECTION CENTRESINSPECTION CENTRES

2006 CITA CONFERENCE, 17 – 20 October, Hanoi, VIETNAM

Page 16: 2006 CITA CONFERENCE - vr.org.vn WORKSHOP 1.pdf2006 CITA CONFERENCE ... z To achieve a higher monthly Customer Satisfaction Index. ... one of the approved test agency – Emissions

Quality System in VICOMQuality System in VICOM

Standardisation of Inspection Processes Computerised Inspection Processes

Maintenance and CalibrationQualified Inspectors and Continuing

TrainingManagement Interest in Quality Control

2006 CITA CONFERENCE, 17 – 20 October, Hanoi, VIETNAM

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Standardisation of Inspection Standardisation of Inspection ProcessesProcesses

Configuration and setup of all inspection lines are similar for all centres.

Inspection processes in 5 VICOM and 2 JIC centres are similar.

2006 CITA CONFERENCE, 17 – 20 October, Hanoi, VIETNAM

Page 18: 2006 CITA CONFERENCE - vr.org.vn WORKSHOP 1.pdf2006 CITA CONFERENCE ... z To achieve a higher monthly Customer Satisfaction Index. ... one of the approved test agency – Emissions

Standardisation of InspectionsStandardisation of Inspections

Chief inspectors ensure that correct procedures and equipments are used.

Also ensure all disputes or appeals are handled systematically and professionally.

2006 CITA CONFERENCE, 17 – 20 October, Hanoi, VIETNAM

Page 19: 2006 CITA CONFERENCE - vr.org.vn WORKSHOP 1.pdf2006 CITA CONFERENCE ... z To achieve a higher monthly Customer Satisfaction Index. ... one of the approved test agency – Emissions

Computerised InspectionsComputerised Inspections

All inspection data are linked to share the information.

All centres are having a similar database which inspection results could be updated real-time on-line.

2006 CITA CONFERENCE, 17 – 20 October, Hanoi, VIETNAM

Page 20: 2006 CITA CONFERENCE - vr.org.vn WORKSHOP 1.pdf2006 CITA CONFERENCE ... z To achieve a higher monthly Customer Satisfaction Index. ... one of the approved test agency – Emissions

ComputerisedComputerised InspectionsInspections-- to facilitateto facilitate

Statistical analysis of Pass/Fail rates.

Analysis of the variations in performanceof individual inspectors.

Analysis of the trends in reasons forfailures.

Analysis of repeated failure of specific components.

2006 CITA CONFERENCE, 17 – 20 October, Hanoi, VIETNAM

Page 21: 2006 CITA CONFERENCE - vr.org.vn WORKSHOP 1.pdf2006 CITA CONFERENCE ... z To achieve a higher monthly Customer Satisfaction Index. ... one of the approved test agency – Emissions

Maintenance and CalibrationMaintenance and CalibrationInspection equipment are well maintained to ensure its serviceability and repeatability of test results,

All equipment are calibrated quarterly to ensure its accuracy.

Daily test for equipment performance consistency.

2006 CITA CONFERENCE, 17 – 20 October, Hanoi, VIETNAM

Page 22: 2006 CITA CONFERENCE - vr.org.vn WORKSHOP 1.pdf2006 CITA CONFERENCE ... z To achieve a higher monthly Customer Satisfaction Index. ... one of the approved test agency – Emissions

Maintenance and CalibrationMaintenance and Calibration

All maintenance and calibration are carried out by trained technical personnel.

Calibration process is done under the scrutiny of LTA personnel.

Calibration reports must be endorsed by LTA.

2006 CITA CONFERENCE, 17 – 20 October, Hanoi, VIETNAM

Page 23: 2006 CITA CONFERENCE - vr.org.vn WORKSHOP 1.pdf2006 CITA CONFERENCE ... z To achieve a higher monthly Customer Satisfaction Index. ... one of the approved test agency – Emissions

Technical Knowledge Technical Knowledge Evaluation Evaluation

and Continuing Trainingand Continuing Training

2006 CITA CONFERENCE, 17 – 20 October, Hanoi, VIETNAM

Page 24: 2006 CITA CONFERENCE - vr.org.vn WORKSHOP 1.pdf2006 CITA CONFERENCE ... z To achieve a higher monthly Customer Satisfaction Index. ... one of the approved test agency – Emissions

Technical Knowledge Technical Knowledge EvaluationEvaluation

Annual technical knowledge evaluation for inspectors.

Ensure that all inspectors are technically competent.

Results of evaluation form part of the annual appraisals for inspectors.

2006 CITA CONFERENCE, 17 – 20 October, Hanoi, VIETNAM

Page 25: 2006 CITA CONFERENCE - vr.org.vn WORKSHOP 1.pdf2006 CITA CONFERENCE ... z To achieve a higher monthly Customer Satisfaction Index. ... one of the approved test agency – Emissions

Continuing TrainingContinuing TrainingCompany organises classes on emerging vehicle technology and vehicle inspection requirements.

Training classes are conducted for inspectors who did not do well in the Technical Knowledge Evaluation. Required to attend another evaluation subsequently.

2006 CITA CONFERENCE, 17 – 20 October, Hanoi, VIETNAM

Page 26: 2006 CITA CONFERENCE - vr.org.vn WORKSHOP 1.pdf2006 CITA CONFERENCE ... z To achieve a higher monthly Customer Satisfaction Index. ... one of the approved test agency – Emissions

CONCLUSIONSCONCLUSIONS

VICOM offers quality inspection services to the public.

Quality inspection enhances public confidence in mechanical condition of vehicles on the road.

Quality system is a driver for improvements within the organisation.

2006 CITA CONFERENCE, 17 – 20 October, Hanoi, VIETNAM

Page 27: 2006 CITA CONFERENCE - vr.org.vn WORKSHOP 1.pdf2006 CITA CONFERENCE ... z To achieve a higher monthly Customer Satisfaction Index. ... one of the approved test agency – Emissions

THANK YOUTHANK YOU

2006 CITA CONFERENCE, 17 – 20 October, Hanoi, VIETNAM

Page 28: 2006 CITA CONFERENCE - vr.org.vn WORKSHOP 1.pdf2006 CITA CONFERENCE ... z To achieve a higher monthly Customer Satisfaction Index. ... one of the approved test agency – Emissions

Safety & Environment

Sustainability

Road Transport

In-service Vehicle Inspection

Agenda1- Opening

2- Speakers IntroductionMr. Foo Wei Kuo from VICOM Ltd., SingaporeMr. Ganguli from SIAM, IndiaMr. Vincent Liu from Transport Department, Hong KongMr. Naito from NAVI, Japan

3- Questions & Answers

4- Summary and Conclusions

5- Closure

2006 CITA CONFERENCE, 17 – 20 October, Hanoi, VIETNAM

Page 29: 2006 CITA CONFERENCE - vr.org.vn WORKSHOP 1.pdf2006 CITA CONFERENCE ... z To achieve a higher monthly Customer Satisfaction Index. ... one of the approved test agency – Emissions

‘‘The future of Vehicle Inspection The future of Vehicle Inspection –– Contributing to Sustainable Road TransportContributing to Sustainable Road Transport’’‘‘Developments in Inspection of 2 & 3 Wheeled VehiclesDevelopments in Inspection of 2 & 3 Wheeled Vehicles’’

2006 CITA CONFERENCE2006 CITA CONFERENCE

WSH 1 WSH 1 -- PAPER 2PAPER 2

Regulatory Vehicle Inspection Regulatory Vehicle Inspection ProgrammeProgramme in Indiain India

AtanuAtanu GanguliGanguliSIAMSIAMIndiaIndia

2006 CITA CONFERENCE, 17 – 20 October, Hanoi, VIETNAM

Page 30: 2006 CITA CONFERENCE - vr.org.vn WORKSHOP 1.pdf2006 CITA CONFERENCE ... z To achieve a higher monthly Customer Satisfaction Index. ... one of the approved test agency – Emissions

Contents

• Automotive Industry In India• Regulations

– New Vehicle• Emissions • Safety

– In-Use Vehicles• Key Issues

SIAM

Page 31: 2006 CITA CONFERENCE - vr.org.vn WORKSHOP 1.pdf2006 CITA CONFERENCE ... z To achieve a higher monthly Customer Satisfaction Index. ... one of the approved test agency – Emissions

IndiaIndian Automotive Industry Today n Automotive Industry Today

2nd Largest Two-Wheeler Manufacturer in the World

World’s largest Motorcycle Manufacturer is in India

2nd Largest Tractor Manufacturer in the World

5th Largest Commercial Vehicle Manufacturer in the World

4th Largest Car Market in Asia – over 1 million in 2005-06

SIAM

Page 32: 2006 CITA CONFERENCE - vr.org.vn WORKSHOP 1.pdf2006 CITA CONFERENCE ... z To achieve a higher monthly Customer Satisfaction Index. ... one of the approved test agency – Emissions

Size of the Indian Automobile Industry

Size ~ 9.7 mn vehiclesProduction Volume Contribution

All figures for Apr 2005- Mar 06

India produced over (7.6 mn) motorcycles

Passenger Vehicles

13%

Three Wheelers4%

Two Wheelers79%

Commercial Vehicles

4%

SIAM

Page 33: 2006 CITA CONFERENCE - vr.org.vn WORKSHOP 1.pdf2006 CITA CONFERENCE ... z To achieve a higher monthly Customer Satisfaction Index. ... one of the approved test agency – Emissions

Total Registered Vehicles ~ 87 Mn

Commercial Vehicles

14%

Passenger Vehicles

13%

Two Wheelers

73%

Indian Vehicle Indian Vehicle ParcParc

2005

Source: Govt. of India Statistics of Registered Vehicles & SIAM estimates

SIAM

Page 34: 2006 CITA CONFERENCE - vr.org.vn WORKSHOP 1.pdf2006 CITA CONFERENCE ... z To achieve a higher monthly Customer Satisfaction Index. ... one of the approved test agency – Emissions

Regulations for New Vehicle Testing

• Vehicle manufacturers have to test a prototype at one of the approved test agency– Emissions

• Euro II/ Euro III equivalent norms for cars and Buses/Trucks• 2&3 Wheelers – Unique Indian norms

– Safety• Vehicle tested as per the notified standards

– Generally adapt from the ECE regulations• India is a signatory of 1998 Agreement - WP.29 for

Harmonisation of Vehicle Regulations

• Once type approved, the vehicle model is subjected to Conformity of Production for emission performance

SIAM

Page 35: 2006 CITA CONFERENCE - vr.org.vn WORKSHOP 1.pdf2006 CITA CONFERENCE ... z To achieve a higher monthly Customer Satisfaction Index. ... one of the approved test agency – Emissions

Type Approval Agency for New VehiclesType Approval Agency for New Vehicles

• ARAI – The Automotive Research Association of India• VRDE – Vehicle Research & Development

Establishment• CFMTTI –Central Farming Machinery Testing & Training

Institute • IIP – Indian Institute of Petroleum (For Emissions)• CIRT – Central Institute of Road Transport• New Test Facilities being set un under National

Automotive Testing and R&D Infrastructure Project (NATRIP) at an investment USD 380 million

SIAM

Page 36: 2006 CITA CONFERENCE - vr.org.vn WORKSHOP 1.pdf2006 CITA CONFERENCE ... z To achieve a higher monthly Customer Satisfaction Index. ... one of the approved test agency – Emissions

In-Use Vehicle Regulations

• Once the vehicle is sold, responsibility of vehicle user to undertake periodic test– Personal Vehicles

• Emission Check– Once in six months (except in Delhi – once in three months)

• Fitness Check– After 15 years of initial registration

– Commercial Vehicles• Emission Check

– Once in six months (except in Delhi – once in three months)• Fitness Check

– Once a year

SIAM

Page 37: 2006 CITA CONFERENCE - vr.org.vn WORKSHOP 1.pdf2006 CITA CONFERENCE ... z To achieve a higher monthly Customer Satisfaction Index. ... one of the approved test agency – Emissions

In-Use Emission Limits – S.I. Engines

Vehicle Type – Gasoline/CNG/LPG CO (%) HC (ppm)

2&3 wheelers (2/4 stroke) (vehicles manufactured before 31/3/2000)

4.5 9,000

2&3 wheelers (2- stroke) (vehicles manufactured after 31/3/2000)

3.5 6,000

2&3 wheelers (4 stroke) (vehicles manufactured after 31/3/2000)

3.5 4,500

Bharat Stage –II and beyond compliant 4 wheelers 0.5 750

4 wheelers other than Bharat Stage –II compliant 3.0 1,500

Measurement of Lambda being made mandatory in Delhi for Passenger Cars with 3-way closed loop catalytic converters – Awaiting Hon’ble Supreme Court’s directionDiscussion on measurement of High Idle CO

SIAM

Page 38: 2006 CITA CONFERENCE - vr.org.vn WORKSHOP 1.pdf2006 CITA CONFERENCE ... z To achieve a higher monthly Customer Satisfaction Index. ... one of the approved test agency – Emissions

In-Use Emission Limits – Diesel Engines

• Limit of 65 HSU • Free Acceleration Smoke Test Method• Mandatory measurement of

– Engine oil temperature • Test cannot commence unless Temperature is 60OC

– RPM• Checked each time the accelerator is pressed• To ensure repeatability of the Test

– Bandwidth + 300 of the average of each Free Acceleration Smoke – All Vehicles

– Bandwidth + 500 of the average of each Free Acceleration Smoke –Three Wheelers

SIAM

Page 39: 2006 CITA CONFERENCE - vr.org.vn WORKSHOP 1.pdf2006 CITA CONFERENCE ... z To achieve a higher monthly Customer Satisfaction Index. ... one of the approved test agency – Emissions

In-Use Emission Check Facilites

• Decentralised Emission Test Centres– Gas Filling Stations– Service Centres

• Authorised by State Transport Department• Several Hundreds in numbers, in big cities

– Quality of check not consistent• State Governments considering networking of the

Centres – Delhi/ Kolkata/ Hyderabad/ Chennai– Data Analysis– Remotely monitor performance of the Centres– Issue notices to defaulters

SIAM

Page 40: 2006 CITA CONFERENCE - vr.org.vn WORKSHOP 1.pdf2006 CITA CONFERENCE ... z To achieve a higher monthly Customer Satisfaction Index. ... one of the approved test agency – Emissions

In-Use Fitness Test Facilities in India

• Safety Checks largely depend on visual testing across the country

• One Centre with two lanes set up by Delhi Government for data generation and studies– Installation by ESP Inc.

• Model Inspection and Maintenance (I&M) Centre for vehicles being set up in North East (Assam)– Focus on inspection of in-use commercial vehicles, including buses

and trucks. – Two inspection lanes to check heavy duty vehicles– Additional equipment to check passenger cars and 2/3 wheelers in

next phase. – Demonstrative facility- to be replicated across India.

SIAM

Page 41: 2006 CITA CONFERENCE - vr.org.vn WORKSHOP 1.pdf2006 CITA CONFERENCE ... z To achieve a higher monthly Customer Satisfaction Index. ... one of the approved test agency – Emissions

Key issues for India

• Need strong administrative mechanism• Effective enforcement• To begin with, need investment on men rather

than machine– Study international practices but implement systems

which could be implemented locally in a phased manner

• Test Fee does not permit investment in better testing facilities

• Tests need to be extended to private cars and motorcycles

SIAM

Page 42: 2006 CITA CONFERENCE - vr.org.vn WORKSHOP 1.pdf2006 CITA CONFERENCE ... z To achieve a higher monthly Customer Satisfaction Index. ... one of the approved test agency – Emissions

Indian Scenario

• Large Country• Economy growing at a brisk pace• Growing concerns of vehicular pollution

and safety • Government of India considering to

actively pursue setting up I&M facility in each State

SIAM

Page 43: 2006 CITA CONFERENCE - vr.org.vn WORKSHOP 1.pdf2006 CITA CONFERENCE ... z To achieve a higher monthly Customer Satisfaction Index. ... one of the approved test agency – Emissions

Thank you for your attention!

Atanu GanguliDeputy Director

Society of Indian Automobile ManufacturersCore 4B, 5th Floor India Habitat Centre

Lodi Road, New Delhi – 110003Email: [email protected]

www.siam.in

Page 44: 2006 CITA CONFERENCE - vr.org.vn WORKSHOP 1.pdf2006 CITA CONFERENCE ... z To achieve a higher monthly Customer Satisfaction Index. ... one of the approved test agency – Emissions

Safety & Environment

Sustainability

Road Transport

In-service Vehicle Inspection

Agenda1- Opening

2- Speakers IntroductionMr. Foo Wei Kuo from VICOM Ltd., SingaporeMr. Ganguli from SIAM, IndiaMr. Vincent Liu from Transport Department, Hong KongMr. Naito from NAVI, Japan

3- Questions & Answers

4- Summary and Conclusions

5- Closure

2006 CITA CONFERENCE, 17 – 20 October, Hanoi, VIETNAM

Page 45: 2006 CITA CONFERENCE - vr.org.vn WORKSHOP 1.pdf2006 CITA CONFERENCE ... z To achieve a higher monthly Customer Satisfaction Index. ... one of the approved test agency – Emissions

‘‘The future of Vehicle Inspection The future of Vehicle Inspection –– Contributing to Sustainable Road TransportContributing to Sustainable Road Transport’’‘‘Developments in Inspection of 2 & 3 Wheeled VehiclesDevelopments in Inspection of 2 & 3 Wheeled Vehicles’’

2006 CITA CONFERENCE2006 CITA CONFERENCE

WSH 1 WSH 1 -- PAPER 3PAPER 3

Brief Introduction of Vehicle Brief Introduction of Vehicle Examination in Hong KongExamination in Hong Kong

Vincent LiuVincent LiuTransport Department HKSARTransport Department HKSARHong KongHong Kong

2006 CITA CONFERENCE, 17 – 20 October, Hanoi, VIETNAM

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Transport DepartmentThe Government of the Hong Kong Special Administration Region

Vehicle Safety and Standards Division (VSSD)

Brief Introduction ofVehicle Examination in Hong Kong

Presented by:Presented by: Vincent LIU, EngineerVincent LIU, EngineerK.C. FUNG, Chief Motor Vehicle ExaminerK.C. FUNG, Chief Motor Vehicle Examiner

Date:Date: 1717--19 October 200619 October 2006 Hanoi, VietnamHanoi, Vietnam

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Content

Introduction and Major Functions of VSSD.

3 Modes of Vehicle Examination Centres:-

i) Centre Owned and Operated by the Government.

ii) Centre Owned by the Government but Operated and Maintained by Contractor.

iii) Centre Owned and Operated by Private Sector.

Other Inspection Facilities.

Franchised Bus Inspection.

2006 CITA CONFERENCE, 17 – 20 October, Hanoi, VIETNAM

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Vehicle Population

Class of Vehicle Number of Vehicles

Motor Cycles/Tricycles 47,175

Private Cars 391,128

Taxis 18,138

Franchised Buses 5,907

Non-Franchised Buses 7,606

Light Buses 6,241

Goods Vehicles 122,255

Special Purpose Vehicles 1,138

Trailers 20,889

Government Vehicles 6,461

Total 626,938

Page 49: 2006 CITA CONFERENCE - vr.org.vn WORKSHOP 1.pdf2006 CITA CONFERENCE ... z To achieve a higher monthly Customer Satisfaction Index. ... one of the approved test agency – Emissions

Mandatory Vehicle Inspection

Class of Vehicle Vehicle Inspections

Private Cars Over 6 years old

Taxis Annually

Franchised Buses Annually

Non-Franchised Buses Annually

Light Buses Annually

Goods Vehicles Annually

Special Purpose Vehicles Annually

Trailers Annually

2006 CITA CONFERENCE, 17 – 20 October, Hanoi, VIETNAM

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3 Modes of Vehicle Examination Centres (VEC)

1. Centre Owned and Operated by TheGovernment

2. Centre Owned by The Government but

Operated and Maintained by Contractor 3. Centre Owned and Operated by Private Sector

2006 CITA CONFERENCE, 17 – 20 October, Hanoi, VIETNAM

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Government Centres

Kowloon BayKowloon BayVECVEC

TokwawanTokwawanVECVEC

SheungSheung KwaiKwai ChuungChuungVECVEC

New Kowloon BayNew Kowloon BayVECVEC

2006 CITA CONFERENCE, 17 – 20 October, Hanoi, VIETNAM

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Centre Owned and Operatedby Private Sector

To inspect:Private CarLight Goods Vehicle with GVW not exceeding 1.9 tonnes

2006 CITA CONFERENCE, 17 – 20 October, Hanoi, VIETNAM

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Distribution of Vehicle Examination

Type of VEC Vehicle Examination Centre Vehicle Class for Examination

Urban Taxi (Annual inspection) Public & Private Light Bus Medium Goods Vehicle(GVW from 16 tonnes to 24 tonnes) Heavy Goods Vehicle (GVW from 24 tonnes to 38 tonnes) Special Purpose Vehicle (GVW from 16 tonnes to 38 tonnes) Pre-registration on Goods Vehicles, Special Purpose Vehicle, Trailers

Kowloon Bay VEC

Type Approval Inspections (P/C, G/V, Trailer, LB and M/C) Urban Taxi (bi-annual taxi test sealing) Private Car Parallel-imported Inspection Type Approval Inspection Bus Pre-registration on Bus Call-up Inspection

Tokwawan VEC

Motor Cycle Parallel-imported Inspection

1

Sheung Kwai Chung VEC NT Taxi Cross-border Private Car Goods Vehicle (GVW from 1.9 tonnes to 16 tonnes)

2 New Kowloon Bay VEC Trailer Private Car

3 Designated Car Testing Centres Light Goods Vehicle with GVW not exceeding 1.9 tonnes

2006 CITA CONFERENCE, 17 – 20 October, Hanoi, VIETNAM

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Appointment Booking

Advance Appointment Booking is Advance Appointment Booking is required. To make appointment either:required. To make appointment either:--

i) in person or by authorized person to the Centre; or

ii) through Internet.

2006 CITA CONFERENCE, 17 – 20 October, Hanoi, VIETNAM

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Computerized Booking System

2006 CITA CONFERENCE, 17 – 20 October, Hanoi, VIETNAM

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Inspection items

Vehicle should be presented for inspection on the scheduled time. Inspection will include:

Steering SystemSuspension SystemExhaust SystemOthers (Safety Belt, Guard Rails, etc.)

Chassis NumberTyreVehicle StructureDriver’s ControlBraking SystemEmission TestLighting System

2006 CITA CONFERENCE, 17 – 20 October, Hanoi, VIETNAM

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Goods VehicleStage A - Identification & Visual

Inspection (IVI)The identity of the vehicle is verified. Visual inspections of the vehicle on:

Body, Glass, Steering control, Service & parking brake controls, Horn, Windscreen wipers & lights,Emission test.

2006 CITA CONFERENCE, 17 – 20 October, Hanoi, VIETNAM

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Stage A - IVI

2006 CITA CONFERENCE, 17 – 20 October, Hanoi, VIETNAM

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Free Acceleration Test

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TaxiStage A - IVI

2006 CITA CONFERENCE, 17 – 20 October, Hanoi, VIETNAM

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Headlamp Alignment Test

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Emission Test (LPG)

2006 CITA CONFERENCE, 17 – 20 October, Hanoi, VIETNAM

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Stage B - Under Carriage Inspection (UCI)

The vehicle tester will inspect all components and body structure underneath.

2006 CITA CONFERENCE, 17 – 20 October, Hanoi, VIETNAM

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Stage B - UCI

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Stage B - UCI

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Stage C –Brake Efficiency Test

Requirements of Braking Efficiency:

Service Brake Requirement50%Secondary Brake Requirement25%Parking Brake Requirement16%

2006 CITA CONFERENCE, 17 – 20 October, Hanoi, VIETNAM

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Stage C –Brake Efficiency Test

2006 CITA CONFERENCE, 17 – 20 October, Hanoi, VIETNAM

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Control Room & Issue of Test Result

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Other Inspection Facilities

2006 CITA CONFERENCE, 17 – 20 October, Hanoi, VIETNAM

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Taximeter Tester

Taxi Fare:

First 2 Kilometers

Every 0.2 Kilometers thereafter

Every period of 1 minute waiting time

2006 CITA CONFERENCE, 17 – 20 October, Hanoi, VIETNAM

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2006 CITA CONFERENCE, 17 – 20 October, Hanoi, VIETNAM

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Chassis Dynamometerfor Emission Test

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Preparation

Tilt up driving cab

Check air filter

Check engine oil level

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Preparation

Fasten the restraining devices onto the vehicle

Connect Engine rpm senor

Clamp the test probe into the tailpipe and connect to the smoke meter.

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TestFollow the programmed instructions to conduct

the test

2006 CITA CONFERENCE, 17 – 20 October, Hanoi, VIETNAM

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Tilt Test Platformfor Stability Test

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Stability Test

57 kg dummy weight

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Stability Test

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Tilt Angle

Bus TypeBus Type Tilt AngleTilt Angle

Double DeckerDouble Decker 2828°°

Single DeckSingle Deck 3535°°

Light BusLight Bus 3535°°

2006 CITA CONFERENCE, 17 – 20 October, Hanoi, VIETNAM

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Centre Owned and Operatedby Private Sector

22 Designated Car Testing Centres (DCTC) around the territory.Private Cars over 6 years old and Light Goods Vehicles with Gross Vehicle Weight not exceeding 1.9 tonnes required to be inspected annually.A Government Monitoring Team conducting inspection visits to monitor the performance of the DCTCs. Training of the DCTC inspection staff provided by the Government.

2006 CITA CONFERENCE, 17 – 20 October, Hanoi, VIETNAM

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General Layout

Clear and sufficient signs leading to the Inspection Area.

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Facilities atDesignated Car Testing Centre

A waiting area is provided for the vehicle owners/agents.

2006 CITA CONFERENCE, 17 – 20 October, Hanoi, VIETNAM

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Headlamp Tester & Gas Analyzer

Apparatus to check the alignment and intensity of headlamps and exhaust emission.

2006 CITA CONFERENCE, 17 – 20 October, Hanoi, VIETNAM

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Undercarriage Inspection

Car hoist will be used to permit easy and effective inspection of all components and body structure underneath.

2006 CITA CONFERENCE, 17 – 20 October, Hanoi, VIETNAM

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Roller Brake Tester

To allow measurement of the braking effort at the wheels

2006 CITA CONFERENCE, 17 – 20 October, Hanoi, VIETNAM

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Franchised Bus Inspection

2006 CITA CONFERENCE, 17 – 20 October, Hanoi, VIETNAM

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Franchised Bus Depots

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Bus Inspection

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Frame Inspection

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Monitoring of Bus Maintenance

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Monitoring of Bus Maintenance

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Thank You

2006 CITA CONFERENCE, 17 – 20 October, Hanoi, VIETNAM

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Safety & Environment

Sustainability

Road Transport

In-service Vehicle Inspection

Agenda1- Opening

2- Speakers IntroductionMr. Foo Wei Kuo from VICOM Ltd., SingaporeMr. Ganguli from SIAM, IndiaMr. Vincent Liu from Transport Department, Hong KongMr. Naito from NAVI, Japan

3- Questions & Answers

4- Summary and Conclusions

5- Closure

2006 CITA CONFERENCE, 17 – 20 October, Hanoi, VIETNAM

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‘‘The future of Vehicle Inspection The future of Vehicle Inspection –– Contributing to Sustainable Road TransportContributing to Sustainable Road Transport’’‘‘Developments in Inspection of 2 & 3 Wheeled VehiclesDevelopments in Inspection of 2 & 3 Wheeled Vehicles’’

2006 CITA CONFERENCE2006 CITA CONFERENCE

WSH 1 WSH 1 -- PAPER 4PAPER 4

Vehicle Inspection System in Japan Vehicle Inspection System in Japan ––Today and TomorrowToday and Tomorrow

Masahiko NaitoMasahiko NaitoNAVINAVIJapanJapan

2006 CITA CONFERENCE, 17 – 20 October, Hanoi, VIETNAM

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WorkshopWorkshop onon Asia/AustralasiaAsia/Australasia

CITACITA 20020066 ConferenceConference in Hanoiin Hanoi

NovemberNovember 1818--19,19, 20020066

Vehicle Inspection System in Vehicle Inspection System in JAPANJAPAN

-- Today and Tomorrow Today and Tomorrow --

MasahikoMasahiko NAITONAITO, Executive Director, Executive DirectorNational Agency of Vehicle InspectionNational Agency of Vehicle Inspection

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Outline of PresentationOutline of Presentation

1.1. Current Status of Motor Vehicle Current Status of Motor Vehicle Use in JapanUse in Japan

2.2. Outline of Vehicle Inspection Outline of Vehicle Inspection SystemSystem

3.3. Activities of National Agency of Activities of National Agency of Vehicle InspectionVehicle Inspection

4.4. Plan for the FuturePlan for the Future

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1.1. Current Status of Motor Current Status of Motor Vehicle Use in JapanVehicle Use in Japan

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Number of Motor Vehicles in OperationNumber of Motor Vehicles in Operation

0

20

40

60

80

100

70 75 80 85 90 95 00 01 02 03 04 05

million

Passenger Cars TrucksBuses MotorcyclesLight motor vehicles Total

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0

200.000

400.000

600.000

800.000

1.000.000

1.200.000

1.400.000

1983 85 87 89 91 93 95 97 99 01 03 05

Accidents and Injuries

0

2.000

4.000

6.000

8.000

10.000

12.000

14.000

16.000

Fatalities

Accidents Injuries Fatalities

Traffic AccidentTraffic Accident

FY

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Occurrence Rate of Accidents Contributed Occurrence Rate of Accidents Contributed by Inadequate Vehicle Maintenanceby Inadequate Vehicle Maintenance

※1 ※2

OccuvenceRate

0.9~

2.3%

0.5~

3.5%

0.5~

1.5%1.1%

UK France

6~10%(20%※3

6~8%

USACountry Japan Germany

※1 States with periodic inspection system※2 States without periodic inspection system※3 Before 1992 (inspection system not conducted)

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Fatal Accident Caused by Vehicle FactorsFatal Accident Caused by Vehicle Factors(Wheel Bolt Breakage)

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Status of Air Pollutions by Exhaust SourcesStatus of Air Pollutions by Exhaust Sources

App. .200 Million ton

Household etc.

Others

Motor vehicles

(66%)

NOx

TransportationIndustry

CO2

(21%)

(90%)

Others

Energyconversion Others

Motor vehiclesIndustry

Household

Transportation 1,248 Million ton

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The Situation of Traffic Jam due to Accident The Situation of Traffic Jam due to Accident or Breakdownor Breakdown

0

10

20

30

40

50

60

70

80

93 94 95 96 97 98 99 00 01 02

Average Volum e(km・h/day)km

FY

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Maintenance Execution RateMaintenance Execution Rate

0

20

40

60

80

100

Passenger C ars Taxis Trucks G VW ≧8t

Trucks G VW <8t Buses M otorcyclesin2003

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Failure Rate in Renewal InspectionFailure Rate in Renewal Inspection

0

2

4

6

8

10

12

14

94 95 96 97 98 99 00 01 02 03

FY

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Failure Rate in Roadside InspectionFailure Rate in Roadside Inspection

020.00040.00060.00080.000100.000120.000

94 95 96 97 98 99 00 01 02 030

5

10

15

20

Number of vehicles inspected Failure rate

FY

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The Examples of Illegal RemodelingThe Examples of Illegal Remodeling

Illegal color lampIllegal color lamp Coloring of windowColoring of window

Illegal tireIllegal tire Cutting of mufflerCutting of muffler

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Motor Vehicle is Indispensable for PeopleMotor Vehicle is Indispensable for People’’s s Daily Life and the Economy.Daily Life and the Economy.

However, the spread of cars has negative impact such as However, the spread of cars has negative impact such as accidents, congestion, and the environmental degradation.accidents, congestion, and the environmental degradation.

Motor vehicleMotor vehicle’’s original good performance for safety and the s original good performance for safety and the environment is often compromised due to:environment is often compromised due to:

・・Wear and tear from prolonged operationWear and tear from prolonged operation・・Inadequate maintenanceInadequate maintenance・・Illegal modificationIllegal modification

The periodic vehicle inspection system is necessary for The periodic vehicle inspection system is necessary for identifying and correcting those nonidentifying and correcting those non--complying vehicles.complying vehicles.

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2.2. Outline of Vehicle Inspection Outline of Vehicle Inspection SystemSystem

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Purpose of Vehicle Inspection Purpose of Vehicle Inspection SystemSystem

○○Exclusion of vehicles not conformed to safety Exclusion of vehicles not conformed to safety and environmental regulationand environmental regulation○○Exclusion of illegally modified vehiclesExclusion of illegally modified vehicles○○Finding recalled but not yet repaired vehiclesFinding recalled but not yet repaired vehicles

○○Promotion of appropriate maintenance by ownersPromotion of appropriate maintenance by owners

○○OthersOthers・・Verification of the payment of vehicle taxesVerification of the payment of vehicle taxes・・Verification of the contract of compulsoryVerification of the contract of compulsoryinsuranceinsurance

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Category of Vehicle InspectionCategory of Vehicle InspectionCategory Subject

Modification Inspection

Roadside Inspection

Renewal Inspection

Initial Inspection Inspection for newly operating Inspection for newly operating vehicles.vehicles.

Inspection for renewing the valid Inspection for renewing the valid term of the inspection certificate.term of the inspection certificate.

Inspection for vehicles with Inspection for vehicles with modifications in the dimensions or modifications in the dimensions or structuresstructuresInspection irregularly carried out on Inspection irregularly carried out on the roadsidethe roadside

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Vehicle Inspection Period by CountriesVehicle Inspection Period by CountriesType

Country

Passenger Cars

Taxies Trucks Buses Motorcycles

Japan 3-2-2- 1-1-1- 1-1-1- 1-1-1- 2-2-2-

U.K. 3-1-1- 1-1-1- 1-1-1- 1-1-1- 3-1-1-

Germany 3-2-2- 1-1-1- 1-1-1- 1-1-1- 2-2-2-

France 4-2-2- 1-1-1- 1-1-1- 0.5-0.5-0.5- none

NY Emission Inspection: 2-1-1- Safety Inspection: 1-1-1-

U.S.

CA 4-2-2-(Emission)

4-2-2-

(Emission)

1-1-1- (Safety) 2-2-2-

(Emission)

1-1-1- (Safety) 2-2-2-

(Emission) none

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3.3. Activities ofActivities of NAVINAVI

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NAVINAVI : Agency for Vehicle Inspection: Agency for Vehicle Inspection

NNatinalatinal AAgencygency of of VVehiclehiclee IInsnspectionpection

Derived from Ministry of TransportDerived from Ministry of TransportEEstablished on July 1, 2002 stablished on July 1, 2002 Chief Executive : Hironobu HashiguchiChief Executive : Hironobu HashiguchiNumber of Number of EExecutives and xecutives and SStaffs taffs : : 887171Tokyo Head OfficeTokyo Head Office and 93 Inspection Stationsand 93 Inspection Stations

Vehicles Inspected : 8 . 9 Million in FY2005Vehicles Inspected : 8 . 9 Million in FY2005Budget : Approx. $ 100 Million in FY2005Budget : Approx. $ 100 Million in FY2005

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Inspection Lane of NAVIInspection Lane of NAVI

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Block Block 11 Exterior InspectionExterior Inspection

Exterior Inspection

Confirmation of Vehicle Identification

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Block Block 22 MultiMulti--tester Inspectiontester Inspection

Brake & Speedometer Inspection

Headlight Inspection

Sideslip Inspection

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Block Block 33 Exhaust Emission InspectionExhaust Emission Inspection

CriteriaC O H C

≦1.0% ≦300ppm

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Block Block 44 Underbody Inspection(Pit typeUnderbody Inspection(Pit type))

Vibrating Device

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Block Block 55 Final EvaluationFinal Evaluation

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Block Block 66 Other InspectionsOther Inspections

Proximity Exhaust Noise Inspection

Diesel Smoke Inspection

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Block Block 66 Other inspectionsOther inspections

Dimensional Measurement Inspection of Static Stability

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Roadside InspectionRoadside Inspection

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Training System of NAVITraining System of NAVIN am e of course Term (days)

Step up (exam ple)recruit 9elem entary(A -C ) 5 to 12new ly appointed inspector 5senior inspector 4

Specialreappointed inspector 4facility expert 4technical instructor 5

Training course (FY2005) 15 kinds, 29 sessions P articipant (FY2005) 579 participants

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4. Plan for the Future4. Plan for the Future

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The Introduction of The Introduction of the Electronic Inspection Systemthe Electronic Inspection System

Measurement by Three Dimension Image

Processor →improvement of accuracy, streamlined

operation

Electronic Inspection Certificate/Slip→prevention of

falsification / negligence

Storage and use of electronically acquired data→prevention of illegal modification,

provision of information to users, statistical analysis

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Outline of Outline of Three Dimension Image ProcessorThree Dimension Image Processor

TTakakinging picturepicturess of the of the vehiclevehicle, and Size measurement, and Size measurement

Inspection dataInspection data

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Outline of Outline of Electronic Inspection Electronic Inspection Certificate/SlipCertificate/Slip

Inspection dataInspection data

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詳 細 結 果  ※【 】内は基準値

下回り検査 不適合箇所

46

走行用前照灯

排 出 ガ ス光軸

一酸化炭素

×測定結果

(cm/10m)

上4.1,右9.2

炭化水素

ディーゼル黒煙

測定値(km /h) 基準値以下 ×

170.2 ○

45

ス ピ ー ド メ ー タ

関東検査部 八王子事務所自動車検査結果レポート

照明部の高さ(cm)

ブ レ ー キ

2006/ 3/ 29発行日:

Vehicle Inspection Report

―測定結果(%)

780

0.67

240

7.09

175

2006/3/29

前輪ININ/OUT

測定値(mm/m) 3.2

サ イ ド ス リ ッ プ

外観

External

スピードメータ

Speedom eter

サイドスリップ ブレーキ

Sideslip B rake

外観検査 不適合箇所

10:45:32

(外観検査時のコメントを1行で表示)

(外観検査の不適合をここにカンマで区切って1行に表示)

○×○ ○×○

テスタによる検査

4コース

ヘ ッ ド ラ イ ト

後輪IN/OUT

-測定値(mm/m) 【5.0以下】

制動力の

左不足

170.5

30

右不足

6.67

135

制動力

(下回り検査時の不適合箇所をカンマで区切って1行に表示)

光軸

駐車

ブレーキ

下5.1,左1.3

【25以下】

2.18

(下回り検査時のコメントを1行で表示)

総合判定

Total Evaluation

×

0.67

1,100

450

650

165

300

ひきずり

制動力

左右差

下回り排出ガス

Exhaust em ission

ヘッドライト

H eadlight U nderbody

左輪(daN)

右輪(daN)

前輪

前輪(kg)

ひきずり

【5.0以下】

制動力

検査時重量

--

ブレー

キ○

カットオフの有無

(すれ違い用前照灯測定時)

照明部の高さ(cm)

【150.0以上】

測定結果

(cm/10m)

光度(hcd)

光度(hcd) 【150.0以上】

左右差(daN)

【0.78以下】左右差率(N/kg)

【0.98以上】後輪和率(N/kg)

左輪(daN)

右輪(daN)

後輪の和(daN)

不足輪(左/右)

制動力の

総和

駐車制動

力の総和

総和(daN)

左右差率(N/kg)

【4.90以上】総和率(N/kg)

【1.96以上】駐車和率(N/kg)

駐車和(daN)

【0.78以下】

【1.00以下】

【300以下】

測定結果(%)

測定結果(ppm )

制動力

の左右差

不足輪(左/右)

左右差(daN)

後輪(kg)

車両重量(kg)

0.31

20

250

230

結果 不適合必要な整備を行ったうえで、改めて検査を受けて下さい。詳細については、裏面をご覧下さい。

登録番号 八王子 330 あ 12-34 車台番号 走行距離計表示値 13,000kmABC DEFG 12345

適合の場合は、測定値を記載する。例) 41.2

Inspection result reportInspection result report

Inspection dataInspection data

Page 130: 2006 CITA CONFERENCE - vr.org.vn WORKSHOP 1.pdf2006 CITA CONFERENCE ... z To achieve a higher monthly Customer Satisfaction Index. ... one of the approved test agency – Emissions

We aim at the realization of a We aim at the realization of a society that is friendly to the people society that is friendly to the people and the earth through strict and fair and the earth through strict and fair vehicle inspections for traffic safety vehicle inspections for traffic safety

and pollution control.and pollution control.

The business policy of The business policy of NAVINAVI

Page 131: 2006 CITA CONFERENCE - vr.org.vn WORKSHOP 1.pdf2006 CITA CONFERENCE ... z To achieve a higher monthly Customer Satisfaction Index. ... one of the approved test agency – Emissions

ご静聴感謝ご静聴感謝

Thank You for Your Kind Thank You for Your Kind AttentionAttention

XinXin cam oncam on

Page 132: 2006 CITA CONFERENCE - vr.org.vn WORKSHOP 1.pdf2006 CITA CONFERENCE ... z To achieve a higher monthly Customer Satisfaction Index. ... one of the approved test agency – Emissions

Safety & Environment

Sustainability

Road Transport

In-service Vehicle Inspection

Agenda1- Opening

2- Speakers IntroductionMr. Foo Wei Kuo from VICOM Ltd., SingaporeMr. Ganguli from SIAM, IndiaMr. Vincent Liu from Transport Department, Hong KongMr. Naito from NAVI, Japan

3- Questions & Answers

4- Summary and Conclusions

5- Closure

2006 CITA CONFERENCE, 17 – 20 October, Hanoi, VIETNAM

Page 133: 2006 CITA CONFERENCE - vr.org.vn WORKSHOP 1.pdf2006 CITA CONFERENCE ... z To achieve a higher monthly Customer Satisfaction Index. ... one of the approved test agency – Emissions

‘‘The future of Vehicle Inspection The future of Vehicle Inspection –– Contributing to Sustainable Road TransportContributing to Sustainable Road Transport’’‘‘Developments in Inspection of 2 & 3 Wheeled VehiclesDevelopments in Inspection of 2 & 3 Wheeled Vehicles’’

2006 CITA CONFERENCE2006 CITA CONFERENCE

THANK THANK YOUYOU!!

Safety & Environment

Sustainability

Road Transport

In-service Vehicle Inspection

2006 CITA CONFERENCE, 17 – 20 October, Hanoi, VIETNAM


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