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Millennials and Libraries; October 24, 2008
Millennials and Libraries: Opportunities and Challenges
Lisa M. MetzerLearning Librarian
National Geographic [email protected]
Link to presentation visual outline
Millennials and Libraries; October 24, 2008
Outline
1. Who are the Millennials?2. Survey3. Case study4. Educating the Net
Generation5. The Academic Library and
the Net Gen Student6. Discussion
Millennials and Libraries; October 24, 2008
Who are the Millennials?
The Millennials are defined as those born in 1982 and approximately the 20 years thereafter
(Neil Howe and William Strauss from Millennials Rising).
Millennials and Libraries; October 24, 2008
AKA
• Millennials • Generation Y• Gen Y• Net Generation• Echo Boomers• Generation Me• Other?
Millennials and Libraries; October 24, 2008
A Survey
1.When you think of this generation, what characteristic first comes to mind? Please name only one.
2.Name one opportunity you envision for libraries and this generation.
3.Name one challenge you envision for libraries and this generation.
4.What question do you have for or about this generation related to libraries?
Millennials and Libraries; October 24, 2008
A Case Study
Methodology• ILI-L listserv (ALA)• DC-SLA listserv• Distributed October 10, 2008• Collected by email• 15 people replied
Data informs further research
Millennials and Libraries; October 24, 2008
Survey ResultsCharacteristics• 3 related - speed / fast • 2 related - Multi-tasking • 2 related - techy / online• 3 related - positive / confidence
Word cloud designed using Wordle
Characteristics Word Cloud
Millennials and Libraries; October 24, 2008
Opportunities and Challenges
Millennials and Libraries; October 24, 2008
Survey Results
Opportunities• Technology - 7 related• Creativity - 3 related• Working together / Participation - 2 related
Challenges• Maintaining relevance - 3 related• Keeping up with technology - 2 related• Expectation for everything online - 3 related• Research takes time - 3 related
Millennials and Libraries; October 24, 2008
Survey Results
Questions • How do you like to get things done? I want a better
picture of how they prefer to work - both the environment and the process.
• What would happen if we let the Millennials design their own libraries? What would they keep? get rid of? add?
• How are the other generations being trained to work with this generation?
• Will this generation even consider library science as a career?
Millennials and Libraries; October 24, 2008
Survey ResultsQuestions • Describe your ideal librarian.• Do they actually benefit from a library's attempts to use
social networking as much as we (librarians) hope they do?
• They expect instant gratification - how can we make sure they can distinguish authoritative information and not just take the first thing that comes up?
• Do they envision a world where the library equates to a museum of yesterday's ideas...or that it becomes a place for them to learn, share, and create the ideas of tomorrow?
Millennials and Libraries; October 24, 2008
Educating the Net Generation
Diana G. Oblinger, Ph.D.Copyright Diana G. Oblinger, 2005.
Millennials and Libraries; October 24, 2008
Educating the Net Generation
Net Gen learning preferences: • Teams, peer-to-peer• Engagement & experience• Visual & kinesthetic• Things that matter
Millennials and Libraries; October 24, 2008
Educating the Net Generation
Concerns / Challenges: • Web as information universe not the library• Source quality• Text literacy• Short attention span• Multitasking• Fast response time• Reflection
Millennials and Libraries; October 24, 2008
Educating the Net Generation
What can we do? / Opportunities:
• Make learning interactive and experiential• Consider peer-to-peer approaches• Utilize real-world applications• Emphasize information literacy in courses• Mix online and face-to-face• Encourage reflection• Create opportunities for synthesis• Use informal learning opportunities
Millennials and Libraries; October 24, 2008
Educating the Net Generation
Student Advice: • Be engaging; challenge us• Be responsive: answer voice mails and emails; office hours still
matter• Be seen: we’d like to see you and get to know you outside of
class• Set boundaries: tell us when you’re available• Use technology appropriately: don’t be “Power Pointless”• Use real world, relevant examples• Be an active participant in class; show you are excited about the
subject• Ask students what they think• Not everything needs to be on the Web
Millennials and Libraries; October 24, 2008
The Academic Library and the Net Gen Student
Book by Susan GibbonsAmerican Library Association, 2007
Millennials and Libraries; October 24, 2008
The Academic Library and the Net Gen Student
Chapter 2 - The Net Generation: • Sheltered and protected lives • Conventional• "Helicopter parents" (parent presence)• Special (customization)• High self esteem • Confident • Optimistic• Team-oriented• Pressured (pressure to achieve)• Multi-taskers• Digitally and visually literate
Millennials and Libraries; October 24, 2008
Collect Surveys
Open Discussion of Questions
Millennials and Libraries; October 24, 2008
Resources
Visual Outline: Millennials Presentation (url to view online)Visual Outline: Millennials Challenges and Opportunities (url to view online)The Academic Library and the Net Gen Student (ALA publication)Educating the Net Generation (url to online pdf)Books by Howe and Strauss (3)Articles (2)
Thank You!
