MUNICIPAL CLERKS CERTIFICATION INSTITUTE YEAR III – SERIES 10 October 15-19, 2012
Nativo Lodge – Albuquerque, NM
TOTAL INSTITUTE HOURS: 36
-PRELIMINARY PROGRAM- SUNDAY, OCTOBER 14
3:30 – 5:30 P.M. REGISTRATION 5:30 P.M. RECEPTION & DINNER – All Participants Following Dinner GET ACQUAINTED PERIOD – All Participants MONDAY, OCTOBER 15
7:00 - 7:50 A.M. BREAKFAST
All Participants attend the following: 8:00 A.M. – 12:15 P.M. (1) CRISIS MANAGEMENT/ASSIGNMENT OF
INSTITUTE PAPER (Assessment) Speaker: Dr. Zane Reeves, Professor School of Public Administration University of New Mexico 10:00 – 10:15 A.M. *TELEPHONE/COFFEE BREAK 12:15 - 12:55 P.M. LUNCHEON – All Participants
Year I Participants attend the following: 1:00 – 3:00 P.M. (1) RESPONSIBILITIES OF THE MUNICIPAL CLERK History of the Municipal Clerk Statutory Duties
Duties Relating to Minutes, Elections, Records, etc. Speakers: Gayle Jones, MMC, Clerk/Administrator Village of Bosque Farms Renee Cantin, CMC, Clerk City of Alamogordo
MONDAY, OCTOBER 15 -- Continued 3:00 - 3:15 P.M. *TELEPHONE/COFFEE BREAK
Year I Participants attend the following: 3:15 – 5:15 P.M. (1) LOCAL GOVERNMENT BUDGETING AND
INTRODUCTION TO GOVERNMENT FINANCE Speaker: Aubrey Hobson, CMC, Clerk-Treasurer City of Artesia
Year II & III Participants attend the following: 1:00 – 3:00 P.M. (1) WHAT EVERY MUNICIPAL CLERK SHOULD
KNOW ABOUT HUMAN RESOURCES IN THE PUBLIC SECTOR
• Mayor's powers • Governing Body's duties • What about the court? • Reasonable accommodation under the
amended ADA • Discrimination claims and retaliation
Speaker: Randy Van Vleck, General Counsel New Mexico Municipal League 3:00 - 3:15 P.M. *TELEPHONE/COFFEE BREAK 3:15 – 5:15 P.M. (2) THE CERTAINTY OF SETTLING CASES: Why
Gamble with the Public’s Money?
• What factors are involved in deciding to settle? • What does a settlement agreement contain? • Who is involved? • Does the prevailing party really "win"? • You be the judge! Round-table discussions of
real cases and their outcomes Speaker: Ed Zendel Risk Services Director New Mexico Municipal League
-DINNER ON YOUR OWN-
TUESDAY, OCTOBER 16 7:00 - 7:50 A.M. BREAKFAST
Year I Participants attend the following: 8:00 – 10:00 A.M. (1) MEETING ADMINISTRATION, MINUTES AND
AGENDAS Speakers: Gayle Jones, MMC, Clerk/Administrator Village of Bosque Farms Renee Cantin, CMC, Clerk City of Alamogordo 10:00 – 10:15 A.M. *TELEPHONE/COFFEE BREAK 10:15 A.M. – 12:15 P.M. (1) BASIC LEGAL PRINCIPLES
Clerks & Statutes Types of Ordinances & Resolutions
Speaker: Randy Van Vleck, General Counsel - NMML
Year II & III Participants attend the following:
8:00 – 10:00 A.M. (1) HIGH PERFORMANCE TEAMS AND GROUP DYNAMICS – This session can help you identify characteristics that lead to better teamwork and higher productivity by helping you to: Identify the characteristics of a good team Team Development and Group Dynamics Open up lines of communication Identify how each individual’s actions affect the group Improve efficiency
Speaker: Steven G. Meilleur, Ph.D., SPHR, Professor
School of Public Administration University of New Mexico 10:00 – 10:15 A.M. *TELEPHONE/COFFEE BREAK 10:15 A.M. – 12:15 P.M. (1) DECISION-MAKING AND PROBLEM-SOLVING –
This session is designed to help you build and expand your decision-making skills, critical-thinking abilities and creative problem-solving skills: Identify the requirements for a good decision making Process Learn methods of assessing and resolving problems Understand the role of inferences and assumption Ask the “right questions” for making complex decisions
Speaker: Steven G. Meilleur, Ph.D., SPHR, UNM Professor
TUESDAY, OCTOBER 16 -- Continued 12:15 - 12:55 P.M. LUNCHEON – All Participants
NOTE: The remainder of the program will be set up in general sessions
for all participants. 1:00 – 5:15 P.M. (1) SUCCESSFUL EMPLOYEE INTERVIEWING AND
SELECTION Speaker: Randy Van Vleck, General Counsel New Mexico Municipal League 3:00 - 3:15 P.M. *TELEPHONE/COFFEE BREAK
-DINNER ON YOUR OWN- WEDNESDAY, OCTOBER 17 7:00 - 7:50 A.M. BREAKFAST 8:00 A.M. – 12:15 P.M. (2) TIPS ON HOW TO BETTER COMMUNICATE ON THE JOB
Active Listening
What your body language says
Frustrating Situations Interruptions Stepping on others Reacting vs. Responding Group dynamics
Conflict Management Communication Paradigms How Hierarchy of Needs affects Communication The 8 most Important Words 4 Steps to conflict resolution Difficult Personalities Radical collaboration
Speaker: Liz Walcher, PhD, CPT
CommunicAction -- Organizational Consulting & Development, Albuquerque, NM
10:00 – 10:15 A.M. *TELEPHONE/COFFEE BREAK 12:15 - 12:55 P.M. LUNCHEON – All Participants
WEDNESDAY, OCTOBER 17 -- Continued 1:00 – 3:00 P.M. (1) PROCEDURES FOR ADMINISTRATIVE GOVERNING BODY HEARINGS Speaker: Randy Van Vleck, General Counsel -- NMML 3:00 - 3:15 P.M. *TELEPHONE/COFFEE BREAK 3:15 – 5:15 P.M. (2) TAKING CHARGE OF STRESS FOR
IMPROVED PRODUCTIVITY – This session will focus on why the public service is so stressful, and will provide an overview of techniques that can be used to help manage stress, including:
Stress causes, consequences and choices Recognizing stress signals in yourself and in your colleagues Taking charge of stress – Stress management resources and techniques Identifying both work pressures and work satisfactions.
Speaker: Steven G. Meilleur, Ph.D., SPHR, UNM Professor
-DINNER ON YOUR OWN- THURSDAY, OCTOBER 18
7:00 - 7:50 A.M. BREAKFAST 8:00 – 10:00 A.M. (1) TECHNOLOGY – MUNICIPAL CLERK’S OFFICE:
IDENTIFYING WEBSITE INFORMATION THAT BEST SERVES YOUR COMMUNITY • What information should be included on your website?
o Council Minutes Agendas Archived materials
o Citizens Election information Business licenses Business registrations General information links Public record requests General announcements – PSAs
o Departments P & Z Billing for water, sewer, etc. Animal control
Speaker: Marty Callahan, CMC, Deputy Clerk/IT Supervisor Village of Los Lunas
THURSDAY, OCTOBER 18 -- Continued 10:00 – 10:15 A.M. *TELEPHONE/COFFEE BREAK 10:15 A.M. – 12:15 P.M. (3) CURRENT MUNICIPAL ISSUES Speakers: William F. Fulginiti, Executive Director
New Mexico Municipal League
Regina Romero, Intergovernmental Relations Director New Mexico Municipal League 12:15 - 12:55 P.M. LUNCHEON – All Participants 1:00 – 3:00 P.M. (3) PROBLEM SOLVING AND INFORMATION SHARING
Help each other solve challenging problems in the workplace. Share innovative ideas that work.
Facilitators: William F. Fulginiti, Executive Director New Mexico Municipal League Regina Romero Intergovernmental Relations Director New Mexico Municipal League Ed Zendel Risk Services Director New Mexico Municipal League 3:00 - 3:15 P.M. *TELEPHONE/COFFEE BREAK 3:15 – 5:15 P.M. (1) MANUEVERING THROUGH THE BUDGET
PROCESS Priority-based budgeting vs. on-going budgeting Funding sources/requirements for a variety of projects Secrets to successful budget presentations “Free money” – is it really?
Speaker: Eric Honeyfield
Honeyfield & Associates Former Hobbs City Manager
6:30 – 9:00 P.M. RECEPTION & GRADUATION BANQUET (with Academy Clerks)
FRIDAY, OCTOBER 19 7:00 - 7:50 A.M. BREAKFAST 8:00 – 11:00 A.M. (2) LAND USE (P & Z) ISSUES & THE CLERK’S OFFICE: Practical Tips for Municipalities Large
and Small The Basics of Zoning The Municipal Clerk’s role in land use issues The Governing Body’s role in land use decisions Limiting your land use liability
Speaker: Steven Barshov, Attorney at Law Sive, Paget & Riesel, New York City, NY
Former New Mexico Municipal League General Counsel
11:00 A.M. – 12 NOON (3) REVIEW OF INSTITUTE PAPER Speaker: Dr. Zane Reeves, Professor
School of Public Administration University of New Mexico
12:00 NOON – 1:00 P.M. LUNCHEON & ADJOURNMENT *It is requested that all telephone calls be done during this time period to prevent class disturbance.