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2009-10 Annual Review

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    IT Industry Performance Annual Review: 2009-10

    Press Conference

    New Delhi: July 28, 2010

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    ITOPS The largest and longest IT hardware tracking study in India

    Tracking the Indian IT Hardwaremarket for over 12 years.

    Completed 26 successful roundsof the study.

    Conducted in 17 cities of India.

    Findings projected to All India urbanMarket.

    Covers a sample of8,500 + Households6,500 + Establishments

    Conducted twice a yearH1 FY: Apr to Sept.H2 FY: Oct to March

    The Longest The Largest

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    Data is collected after the last mile

    Factors in Market/customer

    sentiments

    ITOPS The only demand study on Indian IT hardware market

    Complete & Accurate Profile of the buyers.

    Identification of key market trends and emerging segments helps in identifying marketexpansion opportunities.

    Captures changes in users perspective to give cues for innovative marketing.

    Gauge buying and usage behavior to give cues for product development.

    Accurately gauge the extent of replacement and up gradation taking place.

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    ITOPS Edge

    Accurate data

    A two pronged approach involving primary surveys among end user and validation of thedata from vendors and channel ensure accuracy of the findings.

    Equal focus on all segments

    Equal focus given to Household, SOHO and Establishment segment, thus giving a

    complete understanding of the entire marketplace.

    Actionable insights

    Reports can be customized as per Key Business Matricesto provided the much needed

    action ability of the research findings.

    Regular market feedback

    Bi-annual reports along with the quarterly channel feedback provide a regular

    assessment of the dynamic Indian IT hardware market. It also provides cues for

    necessary course correction if required.

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    Manufacturing/ factory/ Warehouse Office Outlets Government

    < 10 employees (Small establishment) 11-50 (Medium establishments) 50 + (Large establishments)

    Principal Activity defined No. of employees defined

    ITOPS Sampling & Projections

    Household

    Using SEC A-C household population as obtained in the National Readership

    Survey the largest household survey in the countryEstablishment

    No framework for sampling and projection were available

    Thus, a new framework called Ace Grid was developed by the ITOPS team

    This Grid stratified the establishments by Principal activity performed at theestablishment classified by number of employee.

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    ITOPS Comprehensive product coverage

    Desktop PCs

    Notebooks Server

    Thin-Client Workstation

    1.Computing products

    DMP

    IJP LJP

    MFD

    2.Printers

    UPS, Keyboard, Monitor

    LCD projectors, Webcam Scanner, Zip Drive

    OA (FAX, Photocopiers)

    3.Peripherals

    NIC, Hubs, Modems

    LAN

    Intranet/Extranet/Internet

    Wi Fi

    4.Networking Products

    SAN

    NAS

    DAS

    5.Storage

    Packages

    Customized

    6.Software

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    And the findings are..

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    Total PC (Desktops & Notebooks) sales: 2004-2010

    CAGR 2004-10: 16 %

    Growth over 2008-09: 18 %

    Units 3,809,724

    5,046,558

    6,341,451

    7,344,3066,796,107

    8,034,556

    0

    1,000,000

    2,000,000

    3,000,000

    4,000,000

    5,000,000

    6,000,000

    7,000,000

    8,000,000

    2004-05 2005-06 2006-07 2007-08 2008-09 2009-10

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    Total PC (Desktops & Notebooks) Quarterly sales

    FY 2009-10: Sales lowest in JAS 2009, sales improved in JFM 2010 by 38% (Qon Q)

    Units

    2,076,177

    1,615,9991,436,125

    1,668,286

    1,996,026

    1,720,898

    2,022,701

    2,294,931

    -

    500,000

    1,000,000

    1,500,000

    2,000,000

    2,500,000

    AMJ 08 JAS 08 OND 08 JFM 09 AMJ 09 JAS 09 OND 09 JFM 10

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    Notebook (including net books) sales: 2004-2010

    Annual sales increased 65% compared to 2008-09; CAGR: 70%

    Over 185K Net-books sold in 2009-10

    H1/2009-10 accounted for 44% of the consumption, while H2 for 56%

    Households accounted for 56% of the market growing at 83%, Businesses

    accounted for 44% of the market growing at 47% on an annual basis

    Units

    177,105431,834

    850,860

    1,822,139

    1,516,459

    2,508,564

    0

    500,000

    1,000,000

    1,500,000

    2,000,000

    2,500,000

    3,000,000

    2004-05 2005-06 2006-07 2007-08 2008-09 2009-10

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    Notebook sales: City-spread

    43%58%

    69% 75%

    29%

    10%

    6%

    7%7%

    4%

    47%36%

    24% 18%

    68%

    0%

    20%

    40%

    60%

    80%

    100%

    2005-06 2006-07 2007-08 2008-09 2009-10

    Top 4 Next 4 Rest of India

    Consumption in top 4 metros grew by 173%, rest of India by 48% , however

    consumption in Next 4 cities declined by 16%.

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    Notebook sales in Businesses & Households

    Overall Notebooks market grew by 65% in 2009-10

    Households accounted for 56% while Businesses accounted for 44% of the Notebooksales in 2009-10

    Consumption in Households grew by 83% and in Establishments by 47%

    Units

    155,094376,577 532,374

    1,027,197746,699

    1,098,779

    22,01155,257

    318,486

    794,942

    769,760

    1,409,785

    0

    500000

    1000000

    1500000

    2000000

    2500000

    2004-05 2005-06 2006-07 2007-08 2008-09 2009-10

    HouseholdsEstablishment

    Units

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    Notebook Consumption in Businesses - by employee size

    %

    Units

    Overall consumption in the business increased by 47%

    Consumption in large and small enterprises increased by 102% and 72%

    respectively, in medium enterprises the growth was flat at 1%.

    21% 31% 19% 28% 18% 21%

    27%22%

    25%29% 50% 35%

    52% 47% 56%43%

    32%44%

    0%

    20%

    40%

    60%

    80%

    100%

    2004-05 2005-06 2006-07 2007-08 2008-09 2009-10

    Lar e Medium Small

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    Profile of Notebook buyers: Principal activity of theestablishment

    %b

    uye

    rs

    Sales in Establishment: H1/2009-10 accounted for 39% while H2 for 61%

    Consumption in offices grew by 73% and in factory, & outlets segments it grew by

    1% & 17% respectively.

    23%10% 5% 8% 5% 1%

    70%81% 88% 84%

    62% 82%

    7% 9% 6% 7%

    13%

    12%

    1% 1% 2%

    20%

    5%

    0%

    20%

    40%

    60%

    80%

    100%

    2004-05 2005-06 2006-07 2007-08 2008-09 2009-10

    Govt. Locations Outlets Office locations Factory locations

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    Desktop sales: 2004-2010

    3,632,619

    4,614,724

    5,490,591 5,522,1675,279,648

    5,525,992

    0

    1,000,000

    2,000,000

    3,000,000

    4,000,000

    5,000,000

    6,000,000

    2004-05 2005-06 2006-07 2007-08 2008-09 2009-10

    Growth over 2008-09: 5%; CAGR 2004-10: 9%

    H1/2008-09 accounted for 47% while H2 for 53% of the desktop sales

    Units

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    Desktop Market: Share of Indian, MNC & Informal

    MNC Brands accounted for the largest share, sales grew by 7%

    0%

    20%

    40%

    60%

    80%

    100%

    2005-062006-07

    2007-082008-09

    2009-10

    28%23% 22%

    18% 21%

    35% 39% 45% 51% 52%

    37% 38% 33% 31% 27%

    Informal

    MNC

    India

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    Desktop sales: City-spread

    51 5460 65

    68 61

    11 138

    12 78

    38 33 3223 25 31

    0%

    20%

    40%

    60%

    80%

    100%

    2004-05 2005-06 2006-07 2007-08 2008-09 2009-10

    Top 4 Next 4 Rest of India

    Consumption in Top 4 metros increased by 30%, in next 4 by 21%, while inother smaller towns it declined by 61%.

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    Desktop sales in Businesses & Households

    3,632,619

    4,614,724

    5,490,591 5,522,1675,279,648

    5,525,992

    0

    1,000,000

    2,000,000

    3,000,000

    4,000,000

    5,000,000

    6,000,000

    2004-05 2005-06 2006-07 2007-08 2008-09 2009-10

    Home Business Total DTPs

    Desktop market increased by 5% over 2008-09

    Consumption in Households grew by 30% while that in Businesses declined

    8%

    Units

    28% 25%

    72%

    74%

    26%

    75%

    40%

    60%

    42%

    58%

    34%

    66%

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    Annual Desktop sales: Business by employee size

    22 2412 18 18 15

    31 28

    18

    25 2742

    47 48

    7057 55

    43

    0%

    20%

    40%

    60%

    80%

    100%

    2004-05 2005-06 2006-07 2007-08 2008-09 2009-10

    Large Medium Small

    Overall sales to the Business segment in 2009-10 Declined by 8%.

    However, H2 2009-10 signaled recovery for this segment as the sales grew

    by 25% during this period over the corresponding period in last year.

    Sales to small and large enterprises declined by 24% and 28% respectively,

    while that in Medium enterprises grew by 43%.

    %

    Unit

    s

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    Profile of Desktop buyers: Principal activity of theestablishment

    %b

    uye

    rs

    Sales in Establishment: H1/2009-10 accounted for 43% while H2 for 57%

    10% 11% 3% 5% 6% 6%

    79% 74% 84% 81% 77% 81%

    7% 12% 7% 6% 7% 4%

    3% 3% 6% 8% 10% 9%

    0%

    20%

    40%

    60%

    80%

    100%

    2004-05 2005-06 2006-07 2007-08 2008-09 2009-10

    Factory locations Office locations Outlets Govt. Locations

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    Profile of Desktop buyers in Households by Socio-economic class

    %b

    uyers

    Households consumption: H1/2009-10 accounted for 53%, H2 for 47%;

    Overall consumption grew 30% over 2008-09

    Consumption in SEC A remained flat, while that in SEC B & SEC C grew by

    40% and 72% respectively.

    51% 55% 44% 43% 39%30%

    28%29%

    36% 39% 39%42%

    21% 16% 20% 18% 22% 29%

    0%

    20%

    40%

    60%

    80%

    100%

    2004-05 2005-06 2006-07 2007-08 2008-09 2009-10

    SEC A SEC B SEC C

    %

    Unit

    s

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    Server sales: 2004-2010

    49,165

    89,161 90,189

    122,178 119,591

    101,827

    0

    20,000

    40,000

    60,000

    80,000

    100,000

    120,000

    140,000

    2004-05 2005-06 2006-07 2007-08 2008-09 2009-10

    Annual sales declined: 15%; CAGR (2004-2010): 3%

    Units

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    Server sales: Business by employee size

    4435

    2237 38 42

    3439

    23

    3727

    42

    22 26

    55

    2635

    16

    0%

    20%

    40%

    60%

    80%

    100%

    2004-05 2005-06 2006-07 2007-08 2008-09 2009-10

    Large Medium Small

    Overall sales declined by 15%

    Growth in H2 2009-10 over H2 2008-09: 14%

    Sales to small and large enterprises declined by 6% and 61% respectively,

    however in medium establishments it grew 32% in 2009-10 over the last year.

    %U

    nits

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    24

    Server sales: City-spread

    3648

    58 52 51

    75916

    726

    6

    655

    36 3522

    43

    19

    0%

    20%

    40%60%

    80%

    100%

    - - - - - -

    Top 4 Next 4 Rest of India

    Consumption in Top 4 metros declined by 62%, It declined 15% in next 4 citiesand grew by 25% in the other smaller towns and cities.

    %

    Unit

    s

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    25

    Networking products sales - Establishments

    In 2009-10, NIC market declined by 12% on account of slower Desktopofftake among the Establishments.

    Modems & Hubs registered a growth of 18% & 2% respectively.

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    26

    Printers DMP, Inkjet & Laser

    2009-10 over 2008-09:

    Total Printer sales registered a growth of 6%

    Consumption of Laser printers & Inkjet printers grew by 11% & 8%

    respectively while that of Dot Matrix Printers declined 3%

    Units

    1,721,7891,493,507

    1,600,592 1,617,656

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    27

    UPS consumption: Yearly trend

    2009-10 over 2008-09:

    UPS Sales registered a growth of 53%, driven by the strong sales of DTPC among theHousehold segment.

    Household consumption accounted for 70% of market, whereas Businesses accounted foranother 30% in terms of Units.

    Units

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    28

    Sales of other peripherals

    U

    nits

    Market for Keyboards and Monitors grew by 8% & 5% respectively over2008-09.

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    29

    Monitor market by size

    Overall growth over 2008-09: 5%

    Growth in consumption of 20/21, 17 by 9% & 12% respectively; decline in consumption

    of 14 by 30% .

    Units: 5,754,091

    2009-10

    Units: 5,490,425

    2008-09

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    30

    Active Internet entities: March10

    (Entities are establishments/individual with internet connection; an entity may house/ be multiple user/s)

    Overall entities with internet grew by 17% over March 2009

    Businesses accounted for 26% of the entities growing 11% while Householdsaccounted for 74% growing 19%

    000

    Units

    6511,127

    1,4561,848

    2,504 3,127

    4,124

    6,009

    7,200

    8,600

    10,068

    0

    1500

    3000

    4500

    6000

    7500

    9000

    10500

    Mar

    '00

    Mar

    '01

    Mar

    '02

    Mar

    '03

    Mar

    '04

    Mar

    '05

    Mar

    '06

    Mar'

    07

    Mar'

    08

    Mar'

    09

    Mar'

    10

    Entities

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    31

    Internet penetration: March 2010

    Business Segment Home

    Overall (17 Cities) 53% 21%Top 4 Metros 55% 25%Next 4 Metros 46% 15%Other Towns 39% 14%

    SEC A - 38%

    SEC B - 17%SEC C 9%

    Internet Penetration by Town class and Socio-Economic Classification (SEC) among17 Cities

    Internetpenetration by

    Town class

    Internetpenetration amonghouseholds by SEC

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    32

    Mode of Internet access in Businesses: March 2010

    Internet connections -Contribution to the totalby Access type

    March 2010

    Dial up10%

    ISDN

    11%Leased line

    9%

    DSL/Cable Link

    62%VSAT

    1%

    Data Card

    5%Others

    2%

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    33

    The Market of 2009-10 Vs 2008-09

    Total installs Total Revenue (in Rs Crores)

    ProductApril 08 March

    09April 09 March

    10% Growth

    April 08-March09

    April 09-March 10

    % Growth

    Computers

    Desktop PCs 5,279,648 5,525,992 5% 10,325 11,267 9%

    Notebooks 1,516,459 2,508,564 65% 5,886 9,577 63%Servers 119,591 101,827 -15% 1,886 1,836 -3%

    Printers

    Dot matrix 393,951 383,597 -3% 263 257 -2%

    Inkjet 751,683 812,310 8% 155 177 14%

    Laser 472,022 525,882 11% 594 660 11%

    Line 5,274 4640 -12% 60 54 -10%

    Other Peripherals

    Key boards# 5,333,717 5,756,923 8%

    Monitors 5,490,425 5,754,091 5%

    UPS systems# 1,518,433 2,324,480 53%

    Networking Products

    Network Interface Card# 3,912,191 3,454,721 -12%

    Hub# 159,178 161,602 2%

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    34

    The expected Market for 2010-11

    Total Sales

    2010-11 2009-10 % Growth

    Desktops 6,200,000 5,525,992 12%

    Notebooks 3,150,000 2,508,564 26%

    Total PC 9,350,000 8,034,556 16%

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    Thank you!


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