+ All Categories
Home > Documents > 2009-2014 FINAL DOCUMENT - :: CDEPNQL - FNQLEDC Plan_FNQLEDC_2009-201… · ¾ Meeting with the...

2009-2014 FINAL DOCUMENT - :: CDEPNQL - FNQLEDC Plan_FNQLEDC_2009-201… · ¾ Meeting with the...

Date post: 27-Mar-2018
Category:
Upload: hoanglien
View: 235 times
Download: 0 times
Share this document with a friend
38
FIRST NATIONS OF QUEBEC AND LABRADOR ECONOMIC DEVELOPMENT COMMISSION STRATEGIC PLANNING 2009-2014 FINAL DOCUMENT APPROVED BY THE ANNUAL GENERAL ASSEMBLY ON SEPTEMBER 10, 2009
Transcript
Page 1: 2009-2014 FINAL DOCUMENT - :: CDEPNQL - FNQLEDC Plan_FNQLEDC_2009-201… · ¾ Meeting with the political ... mission statement the regional vocation of the ... CEDOs on the financial

FIRST NATIONS OF QUEBEC AND LABRADOR

ECONOMIC DEVELOPMENT COMMISSION

STRATEGIC PLANNING 2009-2014

FINAL DOCUMENT

APPROVED BY THE ANNUAL GENERAL ASSEMBLY

ON SEPTEMBER 10, 2009

Page 2: 2009-2014 FINAL DOCUMENT - :: CDEPNQL - FNQLEDC Plan_FNQLEDC_2009-201… · ¾ Meeting with the political ... mission statement the regional vocation of the ... CEDOs on the financial

2

TABLE OF CONTENTS INTRODUCTION ........................................................................................................................... 4 BACKGROUND INFORMATION ..................................................................................................... 5 1. Identification of the organization ....................................................................................... 5 2. Intervention methodology ................................................................................................. 5 3. Presentation of the report ................................................................................................. 5 PART A. THE PRESENT: ANALYSIS OF THE CURRENT SITUATION 1. DESCRIPTION OF THE ORGANIZATION .................................................................................. 6 1.1 Recall of the current mission ............................................................................................ 6

1.2 Values promoted by the organization ................................................................................ 6 1.3 The strengths of the organization ..................................................................................... 6 1.4 The weaknesses of the organization ................................................................................. 7 1.5 General recommendations on the services ........................................................................ 7 2. THE SERVICES, THE ACTIVITIES ............................................................................................. 8 2.1 The most important services ............................................................................................ 8 2.2 Services to eventually be dropped .................................................................................... 8 2.3 New services to be developed .......................................................................................... 8 2.4 How to improve the representation mandate .................................................................... 8 2.5 How to improve the research and development mandate ................................................... 8 2.6 How to improve the training mandate .............................................................................. 9 2.7 How to improve the support mandate .............................................................................. 9 2.8 How to improve the information mandate ......................................................................... 9 2.9 General recommendations on the services ........................................................................ 9 3. THE STRUCTURE ..................................................................................................................... 11 3.1 The current structure .................................................................................................... 11 3.2 The work flow .............................................................................................................. 11 3.3 Recommendations for improving the structure ................................................................ 11 4. VISIBILITY OF THE ORGANIZATION ..................................................................................... 12 4.1 a) How partners see the organization (according to the personnel) ................................ 12 b) How CEDOs see the organization ............................................................................ 12

c) How communities see the organization ................................................................. 12 4.2 How to enhance the organization’s visibility ................................................................... 12 4.3 Alternative sources of funding ........................................................................................ 12 PART B. THE FUTURE, THE DEVELOPMENT 5. DEVELOPMENT OF THE ORGANIZATION ............................................................................... 13

5.1 Possible areas of development ....................................................................................... 13 5.2 Background: difficulties currently faced by the communities in terms of economic development ..... 13 5.3 Main issues and economic trends of the communities ....................................................... 13 5.4 Obstacles in the way of these issues ............................................................................... 14 5.5 Possible solutions to overcome these obstacles ................................................................ 14 5.6 The future of the FNQLEDC on a short and medium term ................................................. 14 5.7 Objectives of the FNQLEDC for the next 5 years .............................................................. 15 5.8 Improvements anticipated (by the personnel) on a long term basis ................................... 15 5.9 The organization’s priorities of development .................................................................... 16

Page 3: 2009-2014 FINAL DOCUMENT - :: CDEPNQL - FNQLEDC Plan_FNQLEDC_2009-201… · ¾ Meeting with the political ... mission statement the regional vocation of the ... CEDOs on the financial

3

PART C 6. STRATEGIC PLANNING 6.1 Goal of the Strategic Planning ....................................................................................... 17 6.2 Redefined mission ....................................................................................................... 17 6.3 Strategic vision ............................................................................................................ 17 6.4 Predominant values ..................................................................................................... 17 6.5 Objectives of the Strategic Planning ............................................................................. 17 6.6 Main lines of development ............................................................................................ 18 6.7 Strategic objectives ...................................................................................................... 18 6.8 Specific objectives ....................................................................................................... 19 7. REALIZATION OF STRATEGIC OBJECTIVES ......................................................................... 20 7.1 Strategic objective No. 1 .............................................................................................. 20 7.2 Strategic objective No. 2 .............................................................................................. 21 7.3 Strategic objective No. 3 .............................................................................................. 24 7.4 Strategic objective No. 4 .............................................................................................. 27 7.5 Strategic objective No. 5 .............................................................................................. 29 7.6 Strategic objective No. 6 .............................................................................................. 31 8. SCHEDULE ........................................................................................................................... 33 8.1 2009-2010 .................................................................................................................. 33 8.2 2010-2011 .................................................................................................................. 34 8.3 2011-2012 .................................................................................................................. 35 8.4 2012-2013 .................................................................................................................. 36 8.5 2013-2014 .................................................................................................................. 37

Page 4: 2009-2014 FINAL DOCUMENT - :: CDEPNQL - FNQLEDC Plan_FNQLEDC_2009-201… · ¾ Meeting with the political ... mission statement the regional vocation of the ... CEDOs on the financial

4

INTRODUCTION The strategic planning of the FNQLEDC has come to term at the end of 2008. Since its creation in 2001, the FNQLEDC has evolved enormously and now requires the development of a third strategic development plan, this time for a 5 year vision covering 2009 – 2014. New projects, new activities, more tangible services in the field of business networks, and green tourism are only a few among many others. Recent consultations in the form of forums held in June and September of last year have guided the organization to better define the main orientations of the organization, to spread and better specify its regional mandate, and to validate the course of actions of the FNQLEDC. An operational plan is presently in the final phase of development which will help plan the activities to develop and to structure. The five year strategic plan, which is the object of this plan, constitutes a part of this important development and renewal process for the organization. This process implicates mainly the FNQLEDC members and its personnel, with a view to validate the needs of each community. In order to realize the present strategic plan, we have surveyed our permanent staff, as well as members of the management team along with members of the board of directors. Additionally, meetings, and more in-depth consultations have taken place with the FNQLEDC staff, management team, and members of the board of directors. Diane Gagnon President

April 2009

Page 5: 2009-2014 FINAL DOCUMENT - :: CDEPNQL - FNQLEDC Plan_FNQLEDC_2009-201… · ¾ Meeting with the political ... mission statement the regional vocation of the ... CEDOs on the financial

5

BACKGROUND INFORMATION 1. Identification of the organization First Nations of Quebec and Labrador Economic Development Commission 250, Place Chef Michel-Laveau, bureau 101 Wendake, Quebec G0A 4V0 Phone: (418) 843-1488 Web : www.cdepnql.org 2. Intervention methodology In order to ensure the success of this process, many steps have been taken, such as:

Questionnaire completed by the entire personnel Questionnaire completed by the management team 2 group meetings with the personnel Meetings and discussions with the Director General Questionnaire completed by members of the board of directors Meetings with the board of directors Meeting with the political assistant of the Regional Chief Analysis of the survey responses Analysis of available documents provided by the organization Research, consultation, analysis and study of a variety of documents about the organization

and about other similar organizations acting in the same field of activity 3. Presentation of the report This document is divided into three parts: Part A : The present : Analysis of the current situation Part B : The Future : the development Part C : The Strategic Plan In order to simplify our report, and mostly to make it more dynamic and easy to reference as a work tool, we have privileged a more schematic than conventional approach. We have chosen to emphasize a strategic plan built as a plan of action in order to encourage an easier and more successful follow-up.

Page 6: 2009-2014 FINAL DOCUMENT - :: CDEPNQL - FNQLEDC Plan_FNQLEDC_2009-201… · ¾ Meeting with the political ... mission statement the regional vocation of the ... CEDOs on the financial

6

PART A THE PRESENT

ANALYSIS OF THE CURRENT SITUATION 1. Description of the organization 1.1 Recall of the current mission The FNQLEDC is known as a service organization, controlled at a local level and founded on dialogue and decision-making by consensus.

The FNQLEDC works with its entire members, being the Community Economic Development officers and their respective economic development organizations in respect of local autonomy and political allegiances, and it has received support from various First Nation partners. The FNQLEDC is a knowledge-sharing organization which recognizes that access to information is an essential condition to a better decision-making process in serving the collective interest. It is dedicated to support, training and promotion of its members as well as the socio-economic development of First Nations in Québec and Labrador, as long as the actions are appropriate to the needs of its members.

1.2 Values promoted by the organization The values that guide or should be guiding the organization:

a) At the level of personnel management: Dedication, effort, honesty, transparency, improvement of self-esteem, sense of belonging,

communications, team work, common goals, and respect. b) In its relations with the communities : Transparency, trust, mobilization, membership, participation, respect, solidarity, mutual

assistance, attention to others, sharing, work, taking community interest into consideration, communication.

1.3 The strengths of the organization • Good reputation, good team

• Credibility, honesty • Rigid and transparent management principles • Desire to help and listen to the communities’ needs • Efficiency in spite of limited resources • Recognition by governments • Wide contact network with government and other organizations over the entire regional territory • Solid base of communication tools

Page 7: 2009-2014 FINAL DOCUMENT - :: CDEPNQL - FNQLEDC Plan_FNQLEDC_2009-201… · ¾ Meeting with the political ... mission statement the regional vocation of the ... CEDOs on the financial

7

1.4 The weaknesses of the organization • Mission poorly presented, weak and poorly promoted mandate

• Limited budget, precariously balanced budget • Dependent upon INAC financing • Restrictive financing to be renegotiated on a yearly basis • Poor visibility • Presence of a variety of economic development organizations at multiple levels : local, regional, tribal, therefore making it difficult to

stand out to the CEDOs • Important staff turn-over especially in key positions, which has an impact on the operations of the organization • Poor knowledge and little usage of our services by our clients • Growth objectives are not really perceptible • Organization is more reactive than proactive • Many initiatives, meetings, and gatherings but little concrete actions or repercussions thereafter • The CEDOs do not make full use of the services offered by the FNQLEDC

1.5 General recommendations 1. The current mission statement as it appears on the FNQLEDC web site, does not illustrate clearly the “raison d’être” of the

organization. Instead of finding a mission statement, it is rather the vision of the organization which should read as follows from the Strategic development plan of 2005-2008: “Support the development of knowledge and intervention capacities of the CEDOs by representing them in different instances, by identifying their training and support needs while holding a watchful strategic role on the whole of the regional First Nation economic development stakes, and by insuring the deployment of tools and mechanisms.”. In order to clearly reference the five mandates of the organization and to validate its regional mandate, we could also word its mission in the following way: “Ensure that all communities can benefit from information services, training, support to members, representation, and of research and development offered by the FNQLEDC in order to strengthen community and private economic development”. The mission must allow a better understanding and clearly identify what the organization does. It is therefore preferable to revise the mission statement in order to identify more clearly the organization’s activities.

2. Integrate more openly in the mission statement the regional vocation of the FNQLEDC; by taking a few of the main objectives and by transposing them into actions to be taken or pursued during the course of the period covered by the strategic planning in order for this aspect to become a showcase and a raison d’être for the FNQLEDC.

3. Prepare a plan of action in order to obtain a long term financing rather than a short one.

Page 8: 2009-2014 FINAL DOCUMENT - :: CDEPNQL - FNQLEDC Plan_FNQLEDC_2009-201… · ¾ Meeting with the political ... mission statement the regional vocation of the ... CEDOs on the financial

8

2. OUR SERVICES, OUR ACTIVITIES 2.1 The most important services • Training

• Networking and information • Act as an incubator for regional projects

2.2 Services to eventually be dropped • None, the present services need improvements 2.3 New services to be developed • More on-site resources

• DVD or on-line training services • Enriched web content • Personalized coaching services to the CEDOs: Base program with individualized modules. • Better support for CEDOs • Innovate through a common project involving most of the CEDOs • Technological tools to help the CEDOS in their work • Develop successful assessment tools for the community and entrepreneurs’ projects • Develop through training the expertise of the CEDOs on the financial aspects of projects submitted by promoters.

2.4 How to improve the representation mandate • Organization and participation to more significant events

• Start promoting in community schools in order to introduce the youths to the importance of economic development • Establish long term partnerships with the media and provincial organizations. • Develop improved networking among members and the FNQLEDC • Complete and update the registry of projects relating to community economic development; disseminate it and ensure a regular

update; develop an award for the best projects from communities that are members of the FNQLEDC • Emphasize lobbying with INAC and economic development organizations and others, with a plan of action and clear objectives • Develop a fund for community and promoter partnerships

2.5 How to improve the research and development mandate • Being more present in communities, maintaining telephone communication or timely meetings with the CEDOs and communities, visit

members on a regular basis, and establish a calendar of events. • Complete an annual review of the organization’s services through a short survey sent to the CEDOs • In the short term, complete and disseminate the community profiles • Accrued involvement of the economic development adviser, in both his work and in the communities. • Identify concrete objectives for the research and development module.

Page 9: 2009-2014 FINAL DOCUMENT - :: CDEPNQL - FNQLEDC Plan_FNQLEDC_2009-201… · ¾ Meeting with the political ... mission statement the regional vocation of the ... CEDOs on the financial

9

2.6 How to improve the training mandate • Develop a training DVD in order to make training accessible at all times to the CEDOs, especially to the new members

• Meet with the new CEDOs in the first months following their active duties • Organize teleconferences and internet conferences • Develop an annual calendar of regular CEDO meetings with the CEDOs • Develop more advanced training which goes deeper into more popular subjects, make multiple levels of training (for example:

accounting level 1, level 2 etc.) • Ensure the evaluation and follow-up of the training received following each training session (on-site) in order to constantly gather

feedback from the CEDOs and evaluate their additional needs • Within the scope of trainings, organize open forums in order to promote the exchange between the CEDOs and the FNQLEDC • Review the training system, establish a logical succession in training activities, develop a complete program and make it accessible

through the internet 2.7 How to improve the support to members • More promotion towards all CEDOs, specially through direct contacts, face-to-face meetings, and telephone conversations

• Ensure a rigorous follow-up and a monthly evaluation of the economic development adviser’s activities and results, and an action plan to correct any problems

• Develop a base and advanced coaching program for the CEDOs (mentoring program, personal training, personal adaptation, skill progression)

2.8 How to improve the information mandate • Improve the comprehension of the role of the FNQLEDC towards the CEDOs by establishing direct and frequent links.

• Promotion outside the circle of regular members • Improve the financial aspect of projects, and increase the presence and/or number of resources on-site • Develop a training session and promotional tools to improve knowledge of the services offered by the FNQLEDC; extend the service

offer to communities through a variety of media: posters, hand-outs and other articles. • Better define and extend the current offer of information

2.9 General recommendations on services 1. Review the current overall service offer and target the most important ones.

2. Increase the use of services by the CEDOs by establishing measurable objectives which can be checked 3. Review the dissemination of tools, modify or update their content, target a larger clientele 4. Work regularly with the CEDOs and its promoters 5. Hold information sessions in the communities in order to develop an entrepreneurial or corporative spirit aimed at economic

development (in collaboration with the CEDOs as well as with the population, entrepreneurs, promoters, and investors) 6. Ensure the follow-up of the CEDO survey (projects, tourism profile, etc.) if funding allows 7. Increase the frequency, relevance and image of communications with the CEDOs and the communities 8. Increase the funding or do more with less, or manage differently with the current budgets 9. Develop a community approach by shadowing the CEDOs in the communities in regards to entrepreneurs, promoters, and investors. 10. If the budget allows, elaborate a more “dynamic” promotional flyer, a video on the web site in order to deliver better information

Page 10: 2009-2014 FINAL DOCUMENT - :: CDEPNQL - FNQLEDC Plan_FNQLEDC_2009-201… · ¾ Meeting with the political ... mission statement the regional vocation of the ... CEDOs on the financial

10

about the FNQLEDC 11. In order to improve the support aspect of the mission, reinforce the mandate to this effect by establishing precise courses of action in

order to guarantee this support and develop stronger links with the CEDOs; after having identified the least popular reasons for calls apply proper corrections

12. Analyze the relevance and efficiency of services on an annual basis 13. Evaluate what is being done elsewhere and develop complementary partnerships with other economic or similar organizations 14. Apply the results obtained from the various studies, reports, and surveys and make it a duty not to leave them on paper, but to

produce concrete results 15. Increase and improve the expertise and capacities of the current human resources 16. Update and realize the 2007-2008 Communication Plan of the organization. The more the services are known, the more they will be

used, and the more the FNQLEDC will have its raison d’être and to develop 17. Adopt a definite proactive approach and solicit the CEDOs in order to provide direct help 18. Identify what makes the FNQLEDC different from other economic organizations and promote it. Identify the complementarities with

these organizations and establish functional and realistic partnerships 19. Develop an information/training session geared towards going beyond a traditional community management in favor of a more

proactive and dynamic approach.

Page 11: 2009-2014 FINAL DOCUMENT - :: CDEPNQL - FNQLEDC Plan_FNQLEDC_2009-201… · ¾ Meeting with the political ... mission statement the regional vocation of the ... CEDOs on the financial

11

3. THE STRUCTURE 3.1 The current structure • The current political/administrative structure is heavy and rather complicated because the organization and the management respond

to multiple authorities at the same time. • This structure limits the development of the organization by slowing down the decision-making process, by complicating a joint priority

process, and by making daily operations very heavy; furthermore different visions and objectives do not contribute to the smooth operations of the organization.

• Internally, the structure is simple since the organization counts only 6 employees on top of the management. • The current distribution of tasks does not allow service optimization: some are overwhelmed while others have time to spare, and

those responsible for supplying work to the rest of the team simply can’t accomplish their mandate entirely. • Therefore, we can assume that if everyone would accomplish its tasks fully, we would be short on personnel since the CEDOs would

use the FNQLEDC services much more. • The board of directors is not very much involved in the development of the organization: we don’t always feel a continued support for

the organization. • The funding is entirely dependent on INAC and the organization is vulnerable to cuts and changes to the criteria of accepted programs; • The current funding is for a period of three years, but it would be desirable that it would be carried to five years in order to give the

organization more leeway which would give it the capacity to better plan its activities in respect to its priorities • The partnership with the other commissions and with other economic partners could be developed to maximize the efforts of everyone

and better serve the communities 3.2 The work flow • There isn’t enough visits to the communities

• A lack of follow-up has been noted • The organization is in a more reactive than proactive mode : the organization waits for CEDOs’ requests rather than anticipating things • The divergent visions from multiple levels of authorities do not allow the FNQLEDC to aim for a clear orientation and keep its course. • Managers’ upper management, board of directors, and employees all have different visions and objectives for the organization which

means that, rarely are all efforts aimed at a common objective. • The organization lacks follow-up tools for its personnel and for projects.

3.2 Recommendations for improving the structure • Relieve the accounting department by sharing certain tasks with the secretary

• Ideally simplify the structure above the FNQLEDC and its management • Develop better internal communications in order to ensure that everyone, including the management and the personnel, are informed

about the various projects and mandates of others. • Re-establish a stronger and more adequate presence in regards to its mandates, the CEDOs and the communities; bank on a more

proactive approach.

Page 12: 2009-2014 FINAL DOCUMENT - :: CDEPNQL - FNQLEDC Plan_FNQLEDC_2009-201… · ¾ Meeting with the political ... mission statement the regional vocation of the ... CEDOs on the financial

12

4. VISIBILITY OF THE ORGANIZATION 4.1 a) How partners see the organization (according to the personnel) • Very good reputation

• Dynamic • Essential • Yet, the partners are limited outside of ministries

b) How CEDOs see the organization • The majority of CEDOs have the impression that the FNQLEDC is a training organization

• In spite of this, very little use is made of their services. • The new CEDOs, or those who still haven’t met with the adviser know very little about the FNQLEDC • The CEDOs who most often use the other economic organizations: tribal council, CLD, SADC, do so either by choice or because of their

proximity, knowledge, or lack of it, due to political will or because the services of these organizations better suit their current needs. c) How communities see the organization • Outside of CEDOs, the FNQLEDC is practically unknown 4.2 How to enhance the organization’s visibility • Visit the communities more often : in order to achieve this, establish a calendar of regular visits, follow-ups, evaluations of services and

successes of projects • Ensure some stability to the position of Adviser • Share the number of visits in communities with the adviser and the communication officer • Examine the possibility of hiring a promotional development officer • Develop the use of videoconference to reach more CEDOs, and more often • Contact more often and more directly the CEDOs, and not only by email • Organize information sessions with the CEDOs in the communities in order to reach as many people as possible • Identify activities which would motivate the sense of belonging of the CEDOs to the FNQLEDC • Make signs that the adviser would post in the communities, signs geared at creating awareness in the community about the importance of

economic development; develop adapted signs for schools; • Make the distribution tools more dynamic in regards to the corporate image • Implement a marketing strategy that promotes the organization to the CEDOs, families, youths, and elders • Partner up with partners in the tourism industry (QATC), First Nation businesses, First Nation media, Ministries, First Nation economic

organizations and provincial economic organizations in order to use their network to distribute information about the organization • Ensure the strategic monitoring of decision-making authorities in economic development in order for the FNQLEDC to be systematically

consulted in all economic development projects; • Develop an economic development strategy to promote an entrepreneurial vision in the communities and with other Aboriginal organizations.

4.3 Alternative sources of funding • Ideally the organization could use the financial surpluses to invest in regional projects which, in turn, would generate financial benefits on the

initial investment; however, we need to plan a better way of doing business which would not be under the minister’s governance and ensure that the money invested, benefits other regional projects

Page 13: 2009-2014 FINAL DOCUMENT - :: CDEPNQL - FNQLEDC Plan_FNQLEDC_2009-201… · ¾ Meeting with the political ... mission statement the regional vocation of the ... CEDOs on the financial

13

Part B THE FUTURE, THE DEVELOPMENT

5. DEVELOPMENT OF THE ORGANIZATION 5.1 Possible areas of development • It would be appropriate to contemplate improving the services, so that an accrued number of members use them more often.

• The development of new services should also promote an additional interest of the CEDOs for the services of the FNQLEDC, since the objective is to increase the frequency and the number of people who use the services of the FNQLEDC.

5.2 Background : difficulties currently faced by the communities in terms of economic development • Lack of human resources, mass departure of the youths and workers, isolation, remoteness, significant financial limitations

• The budget allocated to economic development is often cut back at the level of the communities • There are many economic interveners, and this could weaken the offer of the FNQLEDC and confuse the applicants • At times, the projects are carried out off-reserve, so the money goes outside the communities • The economic development sector is not popular (contrary to health, education); • The CEDOs are lacking experience; • Lack of knowledge on government programs; • Lack of supervision, support; • Lack of qualified manpower in the communities; • Very few investment in the future of the communities; most often, the funding is used to solve major ongoing problems • Very little importance granted to economic development, therefore, a lack of vision on the repercussions of this sector;

5.3 Main issues and economic trends of the communities • The communities must generate more economic activities

• There is a need to create more jobs • Emergence of new technologies • Certain sectors should be developed, such as hydro-electricity, mining, territories, governance • The access to local financing is very difficult • A possible decrease in government funding is to be expected • Adaptation to the recession; partnerships with other communities to avoid redundancy • Development of durable and permanent projects in the community • Development of partnerships with the non-aboriginal setting • Prepare for the future, particularly as regards tomorrow’s labor force (training) • Be aware of opportunities and projects linked to energy-related projects • Accrued involvement in the economic development of Quebec • While Quebec’s non-aboriginal labor market is lacking manpower, the First Nations have an abundance of available manpower, but they

are lacking training

Page 14: 2009-2014 FINAL DOCUMENT - :: CDEPNQL - FNQLEDC Plan_FNQLEDC_2009-201… · ¾ Meeting with the political ... mission statement the regional vocation of the ... CEDOs on the financial

14

• A regional mandate of the FNQLEDC allows more opportunities for direct economic development benefiting the communities • There is problem of confidence in the communities as regards the projects that are announced or in the process • There are a large number of youths in the communities; there is a need to adapt the services of the FNQLEDC to them. (e-learning); • Promote, heighten public awareness of the importance of economic development for the generations to come, by providing concrete

examples : skilled workers, business owners, economic spin-offs, buy-local approach, show what can be done with the economic spin-offs, encourage the hiring of specialists from the community …

• The FNBN fills an important need • Create tools to help the communities identify their needs, with a view to bring concrete and lasting solutions

5.4 Obstacles in the way of these issues • Remoteness

• Lack of schooling and training; lack of qualified manpower; absence of resource for take-over • Lack of business opportunities • Lack of human resources; very little information; under-funding; government regulations are too restrictive • Control by the 2 levels of government : the criterions do not meet the needs, therefore, the projects are created according to the

criterions and not in accordance with the needs • The government’s regulations hamper the long-term planning of projects that are beneficial to the communities • Cutbacks at the level of funding • A lack of supervision and support towards the projects leads to the dropping of projects; • There is prejudice on the part of the non-aboriginal setting • Lack of information on the part of the political and technical players

5.5 Possible solutions to overcome these obstacles • Maximize the means of communication : presence in the communities, telephone calls, emails, Web site, regular follow-ups

• Make presentations in the communities to help develop entrepreneurial awareness • In partnership with the FNQLEDC, develop training programs aimed at entrepreneurship with both the youths and the adults • Re-launch the CEDOs with a view to introduce the projects and to give rise to new ideas • Develop the political representation with a view to get the attention of the government authorities and secure its decisions on the

necessity to meet the needs of the communities, to draw up programs that are based on needs and not the other way around • Make the media of Quebec aware of the economic problems encountered by the FNs, with a view to increase political pressure • Develop stricter monitoring tools for the personnel, the CEDOs and the FN economic projects.

5.6 The future of the FNQLEDC on a short and medium term • Go and seek a five-year financing; put the necessary energy on the activities, and not on the never-ending search for financing

• Make expenses that are more useful, maximize the utilization of the internal resources with the right persons at the right positions • There is a need to break new grounds, otherwise, it will be hard to justify our existence • Development in the tourism sector and in projects that are of special and regional nature

Page 15: 2009-2014 FINAL DOCUMENT - :: CDEPNQL - FNQLEDC Plan_FNQLEDC_2009-201… · ¾ Meeting with the political ... mission statement the regional vocation of the ... CEDOs on the financial

15

5.7 The objectives of the FNQLEDC for the next 5 years • To maintain the organization in a direction that will be conducive to the development and the diversification of its services for the well-

being of the communities • To strengthen the administrative structure • To integrate the best resource persons in the future projects • To improve and facilitate the recruiting of efficient and dedicated personnel • To increase and ensure medium-term financing • To develop working tools aimed at financial self-sufficiency • Development and materialization of the FNBN project • Development of distance learning, coaching • Human Resource’s skills development • Accrued, up-do-date and dynamic training in the context of a progressive program leading to an official attestation • Accrued coaching used more frequently • To solve the funding for a five-year period • Development of new sectors of economic activities • Regional ecotourism (green tourism) planning • Development of a forestry coop or a closely related project • On-site coaching of CEDOs • Promote partnerships with other provinces so that success radiates elsewhere

5.8 Improvements anticipated (by the personnel) on a long term basis • Realization of the Forestry Coop project

• Increased use of videoconferencing • Increase in human resources, and more visits (shared resources?) • Specific and specialized resources for training • Increased motivation of the CEDOs • Review and analyze the services, and make necessary adjustments • Improve the finance component • New resource persons dedicated to the well-being of the communities • Mobilization of potential partners • Get more involved in regional projects • Provide more expertise to the political level • Get more “on-the-field” interveners • Measurable follow-up of success • Documentation (library) Web site, • Get more technological tools, training tools, promotion, supervision and specialized coaches

Page 16: 2009-2014 FINAL DOCUMENT - :: CDEPNQL - FNQLEDC Plan_FNQLEDC_2009-201… · ¾ Meeting with the political ... mission statement the regional vocation of the ... CEDOs on the financial

16

5.9 The organization’s priorities of development • Develop the services to entrepreneurs

• Increase the offer of support services • Review the members’ needs and ensure that their demands are met in an appropriate manner • Review the services that are provided and add other services, if required. • Make sure we have the appropriate resources (financial, human) to insure a sound operation of the organization, and if required, go

and look for them • More funding, human resources, projects = more impact • Participate as partner in self-sufficient projects, on the financial aspect

Page 17: 2009-2014 FINAL DOCUMENT - :: CDEPNQL - FNQLEDC Plan_FNQLEDC_2009-201… · ¾ Meeting with the political ... mission statement the regional vocation of the ... CEDOs on the financial

17

PART C

6. STRATEGIC PLANNING

6.1 GOAL OF THE STRATEGIC PLANNING Allow the FNQLEDC to become the support leader of the regional economic development sector for the First Nations. 6.2 REDEFINED MISSION (proposal) “Support the skills development and the intervention capacities of the CEDOs, by representing them in the presence of different authorities, by identifying and meeting their support and training needs, by assuming a role of strategic watch over all the regional economic development issues of the First Nations, and by ensuring the implementation of tools and mechanisms which will enable them to better serve their community.” 6.3 STRATEGIC VISION By the end of the period covered by the strategic planning, the presence of FNQLEDC in the communities will be assured on a regular basis. The CEDOs will have the opportunity to consult the FNQLEDC as often as needed and to use its services to the fullest; they will realize that the latter is a key player in the local and regional economic development. 6.4 PREDOMINANT VALUES (to be transposed in actions) Autonomy Confidence Mobilization Respect

Solidarity Attention Support

6.5. OBJECTIVES OF THE STRATEGIC PLANNING 1. Establish the position of the FNQLEDC in its setting 2. Identify the strengths and weaknesses of the organization in its structure and its

setting 3. Elaborate courses of actions and schedules 4. Identify the anticipated results

Page 18: 2009-2014 FINAL DOCUMENT - :: CDEPNQL - FNQLEDC Plan_FNQLEDC_2009-201… · ¾ Meeting with the political ... mission statement the regional vocation of the ... CEDOs on the financial

18

6.6 MAIN LINES OF DEVELOPMENT 1. Increase the presence of the FNQLEDC in the communities 2. Encourage the CEDOs to use the services on a regular basis 3. Enhance the visibility and notoriety of the FNQLEDC. 6.7 STRATEGIC OBJECTIVES 1. Enhance the visibility and notoriety of the FNQLEDC 2. Extend, improve and maximize our offer of services 3. Heighten community awareness on the importance of economic development to

increase their autonomy 4. Advocate and promote the powers of the First Nations in the area of economic

development at the regional level 5. Mobilize and gather the CEDOs 6. Strive to make the organizational structure more successful

Page 19: 2009-2014 FINAL DOCUMENT - :: CDEPNQL - FNQLEDC Plan_FNQLEDC_2009-201… · ¾ Meeting with the political ... mission statement the regional vocation of the ... CEDOs on the financial

19

6.8 SPECIFIC OBJECTIVES 1. Enhance the visibility and the notoriety of the FNQLEDC

1.1 Promote the FNQLEDC with the CEDOs and the communities 1.2 Improve communications at all levels 1.3 Conclude new partnerships

2. Become more proactive in the regional economic development 2.1 Achieve the establishment of the First Nations Business Network 2.2 Develop an offer of services in tourism 2.3 Increase and/or strengthen our financial agreements 2.4 Develop audiovisual materials 2.5 Develop economic projects with partners

3. Heighten community awareness on the importance of economic

development to increase their autonomy 3.1 Increase the presence of the FNQLEDC in the communities 3.2 Promote local and regional economic projects 3.3 Develop promotional tools 3.4 Elaborate a project in view of a conference or a workshop for dissemination to the

community population 3.5 Elaborate a program to follow up on initiatives undertaken 3.6 Develop pertinent partnerships

4. Advocate and promote the powers of the First Nations in the area of economic development at the regional level 4.1 Maintain a strategic watch over economic development programs and opportunities

susceptible to be of interest to the First Nations 4.2 Develop a network regrouping the various economic interveners, with the goal of

maximizing the strengths of everyone 4.3 Increase the presence of the FNQLEDC on the working/discussion tables relating to

economic development, at all governmental or semi-public levels.

5. Mobilize and gather the CEDOs as regards economic development 5.1 Assess the current and future needs of the CEDOs 5.2 Provide a skill recognition framework 5.3 Ensure a strategic watch of the related existing training programs 5.4 Consult the promoters and the entrepreneurs about their needs 5.5 Develop new training activities

6. Strive to make the organizational structure more successful 6.1 Ideally, simplify the structure in the chain of command above the organization 6.2 Increase the number of employees in proportion to the current and future needs 6.3 Increase the level of proactivity

Page 20: 2009-2014 FINAL DOCUMENT - :: CDEPNQL - FNQLEDC Plan_FNQLEDC_2009-201… · ¾ Meeting with the political ... mission statement the regional vocation of the ... CEDOs on the financial

20

7. REALIZATION OF STRATEGIC OBJECTIVES 7.1 STRATEGIC OBJECTIVE NO. 1 : ENHANCE THE VISIBILITY AND THE NOTORIETY OF THE FNQLEDC Specific Objectives Activities Mandate Means, tools Persons in

charge Schedule Assessment

measure Estimate of costs

1.1 Improve communications at all levels

1.1.1 Identify the strengths and weaknesses of the Commission as regards visibility and notoriety

1.1.2 Determine the targeted objectives as regards visibility and notoriety

1.1.3 Take stock of the situation regarding existing communication tools and assess them

1.1.4 Update or maximize the image of the FNQLEDC 1.1.5 List the new projects to be promoted and introduce them 1.1.6 Update the communication plan of the organization 1.1.7 Continue and extend the circulation of the NIKAN news bulletin 1.1.8 Update the Web site on a regular basis 1.1.9 Identify and validate new communication tools

Information Team meetings Web site Existing promotional tools

Communication Officer

1. F/2009 New tools developed Subject to evaluation

1.2 Promote the FNQLEDC to the CEDOs and the communities

1.2.1 Preserve and maintain relations with First Nations and non-aboriginal media

1.2.2 Develop specific tools of marketing and promotion 1.2.3 With the collaboration of the CEDOs, elaborate direct

promotional activities with regards to the communities 1.2.4 Set up the necessary structure to reach the communities and

to promote the organization 1.2.5 Elaborate a project of conference or workshop for

dissemination by the FNQLEDC in the communities with the CEDOs

1.2.6 Develop an electronic reminder and telephone calls schedule, with regards to the CEDOS

Information Press conference Promotional tools Emails Visits Phone calls Community halls Videoconferencing

Communication Officer Economic Development Adviser

F/2009-W/2010

Participation rate Statistics pertaining to media Follow-up on conferences/workshops Number of inquiries for information

1.3 Conclude new partnerships 1.3.1 List potential partners for an enhanced visibility of the FNQLEDC

1.3.2 Identify the objectives to reach with each of them 1.3.3 Establish contact with these partners 1.3.4 Determine the interests that are common and which require

promotion 1.3.5 Elaborate a draft agreement that is simple and clear 1.3.6 Assess the promotional means which should be implemented in

conjunction with them 1.3.7 Ensure the follow-up on the promotional activities 1.3.8 Assess the impacts of these activities and make the necessary

adjustments

Information Web site search Emails Meetings

Communication Officer Director

S/2010-S/2011

Number of new established partnerships and number of joint promotional activities Results of activities

Page 21: 2009-2014 FINAL DOCUMENT - :: CDEPNQL - FNQLEDC Plan_FNQLEDC_2009-201… · ¾ Meeting with the political ... mission statement the regional vocation of the ... CEDOs on the financial

21

7. REALIZATION OF THE STRATEGIC OBJECTIVES 7.2 STRATEGIC OBEJECTIVE NO. 2: BE INCREASINGLY PROACTIVE IN REGARDS TO REGIONAL ECONOMIC DEVELOPMENT Specific objectives Activities Mandate Means, tools Person in

charge Schedule Method of

evaluation Estimate of costs

2.1 Complete the implementation of the First Nations Business Network

2.1.1 Promote the FNBN and recruit members 2.1.2 Hire a coordinator, define his/her job description 2.1.3 Plan the development of the internal structure of that project 2.1.4 Elaborate a strategic plan for that project 2.1.5 Identify the pertinent trainings 2.1.6 Hire expertise for the holding of the fairs 2.1.7 Plan the holding of two annual fairs 2.1.8 Ensure the planning and appropriate diffusion of these events 2.1.9 Target annual priorities and elaborate annual objectives 2.1.10 Realize an annual report for the AGA on the status of the progression

of the FNBN’s accomplishments 2.1.11 Create and update a directory of resources per region for the

entrepreneurs 2.1.12 Create and update a calendar of the training activities and events

affecting the entrepreneurs per region 2.1.13 Elaborate the necessary documentation to promote the FNBN 2.1.14 Identify trainers and draw up a register of the trainings 2.1.15 Implement tools to measure the satisfaction rate of the users and of

the emerging needs 2.1.16 Include the FNBN’s presentation at conferences/ information

workshops in the communities 2.1.17 Develop partnerships with a law firm to offer legal advice 2.1.18 Develop partnerships with organizations that are able to support the

development of entrepreneurship 2.1.19 Identify a portfolio holder at the board of directors’ level for the FNBN 2.1.20 Ensure a strategic monitoring of decisions, actions, events and others

affecting the entrepreneurs, and inform the members of the results 2.1.21 Publish a biannual information and advice bulletin

Research and development

Forums Documentation Annual report Calendar Bulletin

Director General Coordinator Communication Officer

F/09-W/10 Number of registrations

Page 22: 2009-2014 FINAL DOCUMENT - :: CDEPNQL - FNQLEDC Plan_FNQLEDC_2009-201… · ¾ Meeting with the political ... mission statement the regional vocation of the ... CEDOs on the financial

22

2.2 Develop an offer of services

for tourism 2.2.1 Hire a consultant in tourism 2.2.2 Hire a coordinator, draw up his/her job description 2.2.3 Analyze the questionnaires received; compile the data; examine the

facts and summarize the status of the situation and of the communities’ expectations in regards to the development of tourism

2.2.4 Visit the communities to get an in-depth idea of the needs, and evaluate it

2.2.5 Draw up a report on each visit 2.2.6 Identify the strengths and obstacles 2.2.7 Identify the possible solutions to those obstacles in order to promote

the success of tourism development 2.2.8 Identify the objectives targeted by that project 2.2.9 Elaborate a strategic plan for that project 2.2.10 Plan the budget accordingly 2.2.11 Ensure the follow-up of the communications and visits 2.2.12 Identify the pertinent trainings to maximize the development of

tourism 2.2.13 Identify the trainers and draw up a training register 2.2.14 Plan the training activities 2.2.15 Target the annual priorities and elaborate annual objectives 2.2.16 List the existing tourism successes in the communities and help in

having them acknowledged 2.2.17 Create and update a directory of the tourism resources by region 2.2.18 Elaborate the necessary documentation to promote the development

of tourism 2.2.19 Implement tools to measure the satisfaction rate of the users and of

the new emerging needs in tourism 2.2.20 Include the tourism development presentation at conferences/

information workshops in the communities 2.2.21 Develop partnerships with organizations that are able to support the

development of tourism 2.2.22 Identify a portfolio holder at the level of the board of directors for the

development of tourism 2.2.23 Ensure the strategic monitoring of the decisions, actions, events and

others affecting tourism and inform the members of the results 2.2.24 Include a regular information and advice article pertaining to tourism

in the Nikan news bulletin

Research and development

Documentation Articles Questionnaires Visits Trainings Directory

Director General Coordinator Communication Officer

W/10-S/10 Number of new projects

2.3 Increase and/or strengthen our financial agreements

2.3.1 Prepare the requests for additional funding to support the projects that are planned or being realized

2.3.2 Analyze the possibility in partnership agreements to take over certain responsibilities in consideration for revenues

2.3.3 Identify the potential sources of additional revenue for each project 2.3.4 Renegotiate the operational budget on a 5 year basis

R&D Forms Director General

Spring/10 New funding obtained

Page 23: 2009-2014 FINAL DOCUMENT - :: CDEPNQL - FNQLEDC Plan_FNQLEDC_2009-201… · ¾ Meeting with the political ... mission statement the regional vocation of the ... CEDOs on the financial

23

2.4 Develop audiovisual material 2.4.1 Identify the material, activities and projects that can be transferred on audiovisual equipment (DVD, e-book, Internet, etc.)

2.4.2 Make an inventory of the tools available and list the missing mediums 2.4.3 Plan a budget accordingly 2.4.4 Prepare a funding request for the purchase and development of

audiovisual material 2.4.5 Identify what can be done quickly and at a low cost and start with

these elements 2.4.6 Proceed with the purchase of missing equipment or identify the

necessary resources 2.4.7 Identify which training activities could be transferred on a DVD 2.4.8 Identify the necessary trainers, the premises, the priority subjects 2.4.9 Establish a calendar for realizing the audiovisual projects 2.4.10 Plan the advertisement of the material developed 2.4.11 Ensure the revision and the annual update, if necessary, of the tools

developed 2.4.12 Integrate within the training DVDs, the promotion of the FNQLEDC’s

other projects and a general presentation of the organization 2.4.13 Plan a DVD presentation of the FNQLEDC for distribution to the new

CEDOs as they start their employment 2.4.14 Assess the possibility of selling some of these products to ensure a

new source of income

R&D Training Information Support

Current tools DVD Necessary material

Communication Officer Director General

F/10 Number of articles developed

2.5 Develop financial projects with partners

2.5.1 Do a brainstorming session with the team and the board of directors on new projects to be considered: projects pertaining to energy, forestry, technology, etc. to evaluate which could be developed or supported by the FNQLEDC

2.5.2 Target the final objective for each contemplated project 2.5.3 Develop a tool to structure the analysis and decisional steps of each

project 2.5.4 Draw up the list of the advantages and drawbacks for each one 2.5.5 List the possible solutions 2.5.6 Identify the resources involved 2.5.7 Set the delays, the implementation format and the evaluation methods 2.5.8 Transmit the Committee’s recommendation to the board of directors

R&D Meeting Monitoring

Director General Board of directors Team Assigned Chief

F/10 Number of new projects to be studied

Page 24: 2009-2014 FINAL DOCUMENT - :: CDEPNQL - FNQLEDC Plan_FNQLEDC_2009-201… · ¾ Meeting with the political ... mission statement the regional vocation of the ... CEDOs on the financial

24

7. REALIZATION OF THE STRATEGIC OBJECTIVES 7.3 STRATEGIC OBJECTIVE NO. 3: INCREASE THE COMMUNITIES’ AWARENESS OF THE IMPORTANCE OF ECONOMIC DEVELOPMENT TO ENHANCE THEIR AUTONOMY Specific Objectives Activities Mandate Means, tools Person in

charge Schedule Method of

evaluation Estimate of costs

3.1 Increase the FNQLEDC’s presence in the communities

3.1.1 Annually, plan a minimal calendar detailing the number of visits in the communities for the economic development adviser and the communication officer

3.1.2 Ensure that the visits to the communities are one of the priorities of the economic development adviser

3.1.3 Plan the visit within a one month delay after the beginning of employment of each new CEDO

3.1.4 Elaborate a planning approach for each visit, including promotional tools, topics, duration, follow-up to be done, people to meet, etc.

Support Visits Economic Development Adviser Communication Officer

Spring/09 Number of visits (each)

3.2 Publicize the local and regional economic projects

3.2.1 Plan a tour of the CEDOs along with the FNQLEDC in the communities having successfully introduced economic development projects

3.2.2 To achieve this, identify those communities 3.2.3 Make arrangements and set an appointment with the CEDOs and the

concerned promoters 3.2.4 Elaborate a structured activity to ensure the success of each visit 3.2.5 Take advantage of these tours to identify new projects, new training

needs, new activities to promote formative and profitable projects 3.2.6 Make a list of the projects visited and to visit 3.2.7 Make an interview each time with the concerned promoters to learn

their success criterions and disseminate them to other communities to incite a desire to realize such projects

3.2.8 Ensure a follow-up visit with the targeted communities to thank them and offer our services in the pursuit of their economic development

3.2.9 If possible, evaluate the pertinence and the feasibility of preparing a DVD of each of those visits for distribution to the members at the AGA

Information Visits List of projects Article DVD

Communication officer

Spring/10 Articles and DVD produced

3.3 Develop promotional tools 3.3.1 Based on the previously elaborated communication plan, identify new promotional tools to be developed

3.3.2 Starting from the new ongoing or upcoming projects, integrate the latter to the promotional documentation

3.3.3 Maximize the use of internet (news letter, blogs, emails) to ensure a presence among the CEDOs

3.3.4 Draw up a list of people in the communities interested in subscribing to these internet tools so that the message is increasingly disseminated and that there is a follow-up

3.3.5 In collaboration with the CEDOs, distribute a DVD presenting the work of the FNQLEDC and the CEDOs in the communities

Information Tools promotion DVD

Communication officer

Spring/11 Articles and DVD produced

Page 25: 2009-2014 FINAL DOCUMENT - :: CDEPNQL - FNQLEDC Plan_FNQLEDC_2009-201… · ¾ Meeting with the political ... mission statement the regional vocation of the ... CEDOs on the financial

25

3.3.6 If possible, present during the workshops of the following specific objective, the DVD on the projects realized by the communities in terms of economic development

3.3.7 Develop an updated information package with a descriptive chart of the organizations and references

3.4 Elaborate a project of conference or a workshop for dissemination to the community population

3.4.1 Elaborate a special presentation on economic development intended for community members with a view to increase their awareness of the importance of economic development

3.4.2 During the presentation, focus on the necessity of increasing the employability of First Nations, of developing partnerships and implementing sustainable infrastructures

3.4.3 Develop tools susceptible to assist the communities in their openness towards creating economic development opportunities at all levels

3.4.4 Elaborate corresponding promotional tools 3.4.5 Plan these presentations in a rigorous manner so that the same quality

of information is transmitted everywhere 3.4.6 Prepare audiovisual mediums to energize the presentations 3.4.7 Disseminate information about the role of the CEDOs and the

FNQLEDC 3.4.8 Target particular groups of people, retirees, youths, promoters,

students, etc., and adapt the content accordingly 3.4.9 Focus on the taking of names and addresses of the people in

attendance in order to ensure a follow-up, in collaboration with the CEDOs.

3.4.10 Elaborate with the CEDOs, an annual calendar of those conferences/workshops

3.4.11 Ensure the occasional participation of the FNQLEDC’s Director General at some of these conferences

3.4.12 During these activities, allow a question and answer period in order to identify the needs mentioned by the participants

3.4.13 Produce a report of each of these workshops, plan the follow-up to be given

3.4.14 Make an assessment of the needs and demands set forth during these activities and see how to answer or refer to them

Information / training

Conference/ Workshops Report Article

Economic Development Adviser, Communication Officer, Director General

Spring/12 Number of workshops realized Number of participants

Page 26: 2009-2014 FINAL DOCUMENT - :: CDEPNQL - FNQLEDC Plan_FNQLEDC_2009-201… · ¾ Meeting with the political ... mission statement the regional vocation of the ... CEDOs on the financial

26

3.5 Elaborate a follow-up program

for the steps undertaken 3.5.1 Elaborate a follow-up plan for all the activities undertaken 3.5.2 Identify the content of that plan and see to its implementation 3.5.3 Identify the person in charge of the monitoring 3.5.4 Establish a comprehensive monthly follow-up calendar of the activities

realized 3.5.5 During the monthly team meetings, report on all the monitoring

accomplished 3.5.6 Update the list of the follow-ups and the results obtained

Support Strategic planning Calendar Team meetings Follow-up tool

Director General

Spring/09 Monthly reports

Page 27: 2009-2014 FINAL DOCUMENT - :: CDEPNQL - FNQLEDC Plan_FNQLEDC_2009-201… · ¾ Meeting with the political ... mission statement the regional vocation of the ... CEDOs on the financial

27

7. REALIZATION OF THE STRATEGIC OBJECTIVES 7.4 STRATEGIC OBJECTIVE NO. 4: ADVOCATE AND PROMOTE THE FIRST NATIONS’ ECONOMIC DEVELOPMENT POWERS AT THE REGIONAL LEVEL Specific objectives Activities Mandate Means, tools Person in

charge Schedule Method of

evaluation Estimate of costs

4.1 Maintain the strategic monitoring over the programs and opportunities relating to economic development that might be of interest to the First Nations

4.1.1 Ensure the strategic monitoring of the economic development programs and opportunities as a whole

4.1.2 Broaden the observation network to find other options 4.1.3 Establish partnerships with other organizations to improve the

coverage of the information monitored 4.1.4 Prepare a regular report (weekly, monthly) of the strategic watch

results for presentation to the directorship 4.1.5 Create a follow-up tool for the results obtained: reminder, approach,

letter, follow-ups, etc. 4.1.6 Disseminate the results of the information obtained 4.1.7 Analyze what is being done at the national level to evaluate its

relevance for the communities at the regional level 4.1.8 Take action on the relevant projects (see 4.3)

Representation Internet Follow-up tool

Communication Officer Director General

Continued Results obtained

4.2 Develop a network regrouping the various economic development participants to maximize the strengths of everyone

4.2.1 Make an inventory of all the organizations working in the field of economic development, both at the regional and national level

4.2.2 List the characteristics of each one and draw-up a chart of the results

4.2.3 Identify the partners that are more likely to collaborate directly with the FNQLEDC

4.2.4 Identify the partnership objectives of each one beforehand 4.2.5 Identify the resource people to be contacted; initiate the approaches 4.2.6 Meet the identified resource people in person and list the points that

can be regrouped and those that can be complementary and can maximize the interventions of each one

4.2.7 Realize a networking tool 4.2.8 Ensure the follow-up within a predetermined delay for all those

approaches 4.2.9 Review the promotional tools accordingly, if necessary 4.2.10 Have the CEDOs learn about these developed partnerships and

promote them

Representation Internet Directory Networking tool

Communication Officer Economic Development Adviser Director General Coordinator FNBN Tourism Coordinator

F/09 Number of new partnerships

Page 28: 2009-2014 FINAL DOCUMENT - :: CDEPNQL - FNQLEDC Plan_FNQLEDC_2009-201… · ¾ Meeting with the political ... mission statement the regional vocation of the ... CEDOs on the financial

28

4.3 Increase the FNQLEDC’s

presence at the working or discussion tables on economic development at all governmental and semi-public levels

4.3.1 Based on the 4.1 strategic monitoring, identify the projects on which the FNQLEDC must be present

4.3.2 Intensify the political representation 4.3.3 Increasingly document each of the selected projects which require

some coaching 4.3.4 Plan the approach specifically for each one 4.3.5 Participate in different events pertaining to First Nations economic

development 4.3.6 Take part in the elaboration, the revision and the evaluation of the

various programs affecting the First Nations’ economic development 4.3.7 Ensure a follow-up calendar for each one, in order to maintain the

strategic monitoring 4.3.8 Identify a resource internally to replace the director general when

required, during these representation activities

Representation Reunions Director General Designated Chief

Continued Number of reunions and follow-ups

Page 29: 2009-2014 FINAL DOCUMENT - :: CDEPNQL - FNQLEDC Plan_FNQLEDC_2009-201… · ¾ Meeting with the political ... mission statement the regional vocation of the ... CEDOs on the financial

29

7. REALISATION OF THE STRATEGIC OBJECTIVES 7.5 STRATEGIC OBJECTIVE NO. 5: MOBILIZE AND GATHER THE CEDOS IN REGARDS TO ECONOMIC DEVELOPMENT Specific Objectives Activities Mandate Means , tools Person in

charge Schedule Method of

evaluation Estimate of costs

5.1 Evaluate the CEDOs’ current and future needs

5.1.1 At each meeting, at board meetings and at the AGA, consult with the CEDOs in regards to their training or support needs; if needed, go systematically around the table or the assembly

5.1.2 Establish a report targeting the priorities 5.1.3 Plan the activities accordingly 5.1.4 Elaborate a satisfaction monitoring tool of the CEDOs after

answering their needs 5.1.5 Evaluate if the answers to their needs can be increasingly enhanced

during a second stage 5.1.6 From the results obtained through the strategic monitoring, identify

and propose new approaches, new projects, new activities for training or information

5.1.7 Along with the CEDOs, plan a coaching program in financial and project management for the promoters and entrepreneurs; develop and offer to the CEDOs an activity called: “Training trainers”, so that, in turn, they provide these training workshops on their own in their communities

5.1.8 Train the CEDOs in the field of economic development strategic planning for each of their respective communities;

Training AGA Report Satisfaction survey tool

Director General Communication Officer Economic Development Adviser

Annually Number of activities to develop

5.2 Ensure a skills recognition framework

5.2.1 In order to increasingly mobilize the CEDOs and to augment their abilities, revise the present training activities

5.2.2 Regroup these activities by programs 5.2.3 Complete the programs by adding complementary, second level or

third level training activities (more in depth each time) 5.2.4 Identify training objectives for each program by themes (finances,

business plan, planning, etc.) 5.2.5 Energize the activities within the trainings to enliven them 5.2.6 Prepare certificate attestations for each level of training 5.2.7 Plan a biannual activity for the diploma ceremony 5.2.8 Underline the successes of everyone with an annual recognition

activity during the activities surrounding the AGA 5.2.9 Elaborate an individual coaching program for the CEDOs, based on a

procedure similar to the training

Training Attestation Structured program AGA Recognition Activity

Director General Communication Officer Economic Development Adviser

S/13 Number of CEDOs completing a program

Page 30: 2009-2014 FINAL DOCUMENT - :: CDEPNQL - FNQLEDC Plan_FNQLEDC_2009-201… · ¾ Meeting with the political ... mission statement the regional vocation of the ... CEDOs on the financial

30

5.3 Ensure the strategic watch of

the training programs existing within that field

5.3.1 List the training activities already at hand 5.3.2 Identify the relevant fields of training activities 5.3.3 Do a research on the Web of the corresponding training activities

and draw-up a list and a calendar 5.3.4 Register with the training organizations to receive their

correspondence 5.3.5 Target the interesting activities and promote them to the members 5.3.6 Contact educational establishments to learn more about their

training

Training Internet Training organizations

Communication Officer Economic Development Adviser

W/12 New activities targeted

5.4 Consult the promoters and entrepreneurs on their needs

5.4.1 Prepare a questionnaire to become acquainted with the needs 5.4.2 Target the promoters to be consulted 5.4.3 Go and meet with them or contact them by telephone to complete

the questionnaire 5.4.4 Make an assessment of the results obtained 5.4.5 Take the appropriate decisions 5.4.6 Plan the activities required to meet their needs 5.4.7 Identify the necessary resources and negotiate agreements 5.4.8 Promote these activities in the communities and ensure a follow-up

with the consulted promoters

Training Support

Questionnaire Visits Telephone Promotional tools

Communication Officer Coordinator FNBN

F/13 New activities to be developed

5.5 Develop new training activities 5.5.1 Starting with the results obtained at the above-mentioned points, draw-up a list of the new trainings to be developed

5.5.2 Prioritize some of them every year 5.5.3 Make the funding requests for the development of these new

activities 5.5.4 Identify the overall objectives of the trainings 5.5.5 Identify the specific objectives and the content of each 5.5.6 Identify a trainer for each of them 5.5.7 Prepare the agreements and specify the delays 5.5.8 Establish a training calendar including the newly developed

activities 5.5.9 Promote it to the CEDOs 5.5.10 If possible, include the promoters in a few of those activities in

order to have their level of expertise also increased (ex: preparation of a business plan)

5.5.11 Organize the dissemination of those activities, determine their costs 5.5.12 Evaluate the relevance of transforming those activities in a DVD

format 5.5.13 Develop e-distance learning by means of electronic and/or

audiovisual support 5.5.14 Develop a follow-up tool for the training activities 5.5.15 Take charge of that follow-up so that the implemented training

programs are continually improved

Training Questionnaire Visits Telephone requests

Communication Officer Director General FNBN Coordinator

Spring/13 Number of newly developed activities Number of participants

Page 31: 2009-2014 FINAL DOCUMENT - :: CDEPNQL - FNQLEDC Plan_FNQLEDC_2009-201… · ¾ Meeting with the political ... mission statement the regional vocation of the ... CEDOs on the financial

31

7. REALIZATION OF STRATEGIC OBJECTIVES 7.6 STRATEGIC OBJECTIF NO. 6 : Enhance the performance of the organizational structure Specific Objectives Activities Mandate Means,

tools Persons in charge

Schedule Assessment measure

Cost estimate

6.1 Ideally, simplify the structure in the chain of command above the organization

6.1.1 Pursue the initiative undertaken with a consultant and the Commissions to simplify the existing structure above the Commissions

6.1.2 Establish new operating procedures to allow more flexibility and effectiveness in the management of operations and orientations of the Commissions in general, particularly of the FNQLEDC

6.1.3 Have the changes approved by the current decision-makers 6.1.4 Redefine the organizational and operating structure of the FNQLEDC, if

required 6.1.5 Organize and hold a working session with the Chiefs to develop a

common vision on economic development and to broaden the mandate of the FNQLEDC

6.1.6 Develop terms of reference and a framework for the economic development sector, at the Chiefs’ table

6.1.7 Assign a Chief as holder of the economic development portfolio 6.1.8 Promote discussions on the need to see the vision evolve for the

FNQLEDC, at the political and administrative level 6.1.9 Guide discussions towards the political level in order to become more

pro-active and achieve accrued cohesion in First Nations economic development

6.1.10 Have a clear definition of the roles and mandates of each of the following contributors : CEDO vs Chiefs vs FNQLEDC

6.1.11 Redefine the parameters of the mandate of the FNQLEDC based on the political discussions

6.1.12 Strengthen the political leadership of the FNQLEDC 6.1.13 Elaborate a political strategy so that the First Nations may regain

possession of their full powers when the issue of economic development is at stake

Working table Consultant New structure

Director General Board of Directors AFNQL : Chief

F/2009 New structure in place

6.2 Increase the number of employees in proportion to the existing or future needs

6.2.1 Evaluate the personnel in place to determine if it matches the needs of the organization

6.2.2 Identify the necessary resources by projects, and by mandate 6.2.3 Appoint the president of the Commission or the Chief designated to the

economic development portfolio, to act as substitute for the director general at presentations or other events

6.2.4 Determine the needs, the profiles and the job descriptions for the jobs to be filled

6.2.5

Descriptions of profiles and positions

Director General

S/2009-F/2010

Number of employees

Page 32: 2009-2014 FINAL DOCUMENT - :: CDEPNQL - FNQLEDC Plan_FNQLEDC_2009-201… · ¾ Meeting with the political ... mission statement the regional vocation of the ... CEDOs on the financial

32

6.2.6 Proceed to the recruiting in relation to the needs 6.2.7 Ensure the integration and the monitoring of the new employees, as

well as their evaluation prior to the end of their probation period, and act accordingly

6.3 Encourage a high level of pro-activity

6.3.1 Re-establish discussion tables to exchange with the CEDOs and other First Nations organizations, and ensure its leadership and follow-up

6.3.2 Assess the relevance of holding a quinquennial socioeconomic symposium

6.3.3 Promote economic diversity and create the emergence of a business and community management in the communities

6.3.4 Hold an annual assembly to take stock of the situation of the current strategic planning, and if required, provide guidance

6.3.5 Set up working tables with certain CEDOs with a view to get them more involved

6.3.6 Create working committees with administrators of the Board of Directors

6.3.7 At AGAs, create discussion tables on topics of interest

Working tables Committees

Director General

S/2010 Number of participants

Page 33: 2009-2014 FINAL DOCUMENT - :: CDEPNQL - FNQLEDC Plan_FNQLEDC_2009-201… · ¾ Meeting with the political ... mission statement the regional vocation of the ... CEDOs on the financial

33

SCHEDULE

To be completed

2009-2010 Activities April

2009 May 2009

June 2009

July 2009

August 2009

September 2009

October 2009

November 2009

December 2009

January 2010

February 2010

March 2010

Color code apportioned to person in charge

Page 34: 2009-2014 FINAL DOCUMENT - :: CDEPNQL - FNQLEDC Plan_FNQLEDC_2009-201… · ¾ Meeting with the political ... mission statement the regional vocation of the ... CEDOs on the financial

34

2010-2011 Activities Aprill

2010 May 2010

June 2010

July 2010

August 2010

September 2010

October 2010

November 2010

December 2010

January 2011

February 2011

March 2011

Page 35: 2009-2014 FINAL DOCUMENT - :: CDEPNQL - FNQLEDC Plan_FNQLEDC_2009-201… · ¾ Meeting with the political ... mission statement the regional vocation of the ... CEDOs on the financial

35

2011-2012 Activities Aprill

2011 May 2011

June 2011

July 2011

August 2011

September 2011

October 2011

November 2011

December 2011

January 2012

February 2012

March 2012

Page 36: 2009-2014 FINAL DOCUMENT - :: CDEPNQL - FNQLEDC Plan_FNQLEDC_2009-201… · ¾ Meeting with the political ... mission statement the regional vocation of the ... CEDOs on the financial

36

2012-2013 Activities Aprill

2012 May 2012

June 2012

July 2012

August 2012

September 2012

October 2012

November 2012

December 2012

January 2013

February 2013

March 2013

Page 37: 2009-2014 FINAL DOCUMENT - :: CDEPNQL - FNQLEDC Plan_FNQLEDC_2009-201… · ¾ Meeting with the political ... mission statement the regional vocation of the ... CEDOs on the financial

37

2013-2014 Activities Aprill

2013 May 2013

June 2013

July 2013

August 2013

September 2013

October 2013

November 2013

December 2013

January 2014

February 2014

March 2014

Page 38: 2009-2014 FINAL DOCUMENT - :: CDEPNQL - FNQLEDC Plan_FNQLEDC_2009-201… · ¾ Meeting with the political ... mission statement the regional vocation of the ... CEDOs on the financial

38


Recommended