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© 2010 Raj Goel
[email protected] | 917.685.7731
1
Brainlink International, Inc. You run your business, and leave the IT to us.
Protecting Consumer Privacy: DO’s, DON’Ts
Raj Goel, CISSP Chief Technology Officer
Brainlink International, Inc. [email protected] / 917-685-7731
© 2010 Raj Goel
[email protected] | 917.685.7731
2
Brainlink International, Inc. You run your business, and leave the IT to us.
Agenda
• Threats to Consumer Privacy
• Government & Society
• IT Vendors
• Learn from the FTC
• Case Studies in Failure
• Success Stories
© 2010 Raj Goel
[email protected] | 917.685.7731
3
Brainlink International, Inc. You run your business, and leave the IT to us.
Social Security Numbers – A Brief History
1936 - SSNs established
1938 - Wallet manufacturer includes secretary's SSN card inside a
wallet. 40,000 people thought it was their SSN. 12 people used it
in 1977.
Pre-1986 - kids under 14yrs not required
Post-1990 - Kids get SSN # with Birth Certificate
Repeatedly, laws state that ―we‖ oppose the creation of a national ID
card. SSNs become defacto national ID numbers.
Result: Experian, TransUnion, Equifax
http://en.wikipedia.org/wiki/Social_Security_number
http://www.socialsecurity.gov/history/ssn/ssnchron.html
© 2010 Raj Goel
[email protected] | 917.685.7731
4
Brainlink International, Inc. You run your business, and leave the IT to us.
Social Security Numbers Fraud – Target: Kids
The numbers are run through public databases to determine whether anyone is
using them to obtain credit. If not, they are offered for sale for a few hundred to
several thousand dollars.
Because the numbers often come from young children who have no money of
their own, they carry no spending history and offer a chance to open a new,
unblemished line of credit. People who buy the numbers can then quickly build
their credit rating in a process called "piggybacking," which involves linking to
someone else's credit file.
If they default on their payments, and the credit is withdrawn, the same people
can simply buy another number and start the process again, causing a steep
spiral of debt that could conceivably go on for years before creditors discover the
fraud. - http://www.foxnews.com/us/2010/08/02/ap-impact-new-id-theft-targets-kids-social-security-numbers-threaten-credit-
737395719/
© 2010 Raj Goel
[email protected] | 917.685.7731
5
Brainlink International, Inc. You run your business, and leave the IT to us.
Standards Explosion
US HIPAA/HITECH
GLBA
RED FLAG
47 States, Wash DC,
Puerto Rico, US Virgin
Islands Privacy Breach
Laws
Canada PIPEDA
3 PIPA/PPIPS laws RED FLAG
© 2010 Raj Goel
[email protected] | 917.685.7731
6
Brainlink International, Inc. You run your business, and leave the IT to us.
Every Law has Protected Fields
• Names
• Postal address
• Tel & fax number
• Email address
• SSN
• Medical record number
• Health plan number
• Certificate/license number
• Vehicle ID or license
• Device identifiers
• Web URLs
• Internet protocol
• Biometric ID
• Full face, comparable image
• Latanya Sweeney showed that 87% of all Americans can be identified by ZIP Code, DOB, sex.
© 2010 Raj Goel
[email protected] | 917.685.7731
7
Brainlink International, Inc. You run your business, and leave the IT to us.
IT Security Reality
"For many small businesses, the CIO is somebody's child down the road who's really good at Nintendo.― - Howard Schmidt, US CyberSecurity CZAR
© 2010 Raj Goel
[email protected] | 917.685.7731
8
Brainlink International, Inc. You run your business, and leave the IT to us.
Threats: Vendors
© 2010 Raj Goel
[email protected] | 917.685.7731
9
Brainlink International, Inc. You run your business, and leave the IT to us.
Anti-Virus Scareware
Which one is from a real company? Which one is fake?
© 2010 Raj Goel
[email protected] | 917.685.7731
10
Brainlink International, Inc. You run your business, and leave the IT to us.
Microsoft – Blocks Updates for non-Pirates
Microsoft has 97% of the desktop market.
1980 – Today - In India, China, Eastern Europe, MS *ACTIVELY* encouraged piracy of their products.
Nov 11, 2004 – Microsoft blocks security & patch updates for pirated XP copies
http://www.techspot.com/news/16279-microsoft-to-block-updates-for-pirated-xp-copies.html
© 2010 Raj Goel
[email protected] | 917.685.7731
11
Brainlink International, Inc. You run your business, and leave the IT to us.
Microsoft – We make your life difficult
Inventory, Asset & Patch Management:
• WSUS, System Center, MOM are a pain to install.
• Often incur additional license and manpower costs.
Alternative:
• Wsusoffline.net – 1 small program, can update a single machine or complete network.
• Belarc.com – amazingly good license key & config evaluator
• NEWT from Komodolabs.com – insanely good asset auditor
© 2010 Raj Goel
[email protected] | 917.685.7731
12
Brainlink International, Inc. You run your business, and leave the IT to us.
Microsoft – We run Linux like we run Windows
Oct 2010 – IP addresses belonging to Microsoft host 1000+ fraud websites.
DDOS KrebsOnSecurity.com
MS slow to respond.
Unknown how MS IPs were breached. MS blames faulty linux kernel.
© 2010 Raj Goel
[email protected] | 917.685.7731
13
Brainlink International, Inc. You run your business, and leave the IT to us.
Adobe – Insecurity is our middle name
Adobe Flash is the root of Browser Insecurity “Chrome or IE8 on Windows 7 with no Flash installed. There probably isn't enough difference between the browsers to get
worked up about. The main thing is not to install Flash!‖
http://gizmodo.com/5483024/security-expert-flash-is-the-root-of-browser-insecurity-oh-and-ie8-isnt-so-bad
© 2010 Raj Goel
[email protected] | 917.685.7731
14
Brainlink International, Inc. You run your business, and leave the IT to us.
Dell ships infected server motherboards
July 2010 – Dell blames “human error” for shipping thousands of infected Server motherboards – Poweredge 310, 410, 510, T410.
http://www.theregister.co.uk/2010/07/23/dell_malware_update/
© 2010 Raj Goel
[email protected] | 917.685.7731
15
Brainlink International, Inc. You run your business, and leave the IT to us.
HP ships infected USB keys to Enterprise Customers
April 2008 – HP ships infected keys to Enterprise Customers using Proliant servers.
http://www.engadget.com/2008/04/07/hp-sends-server-customers-virus-infected-usb-keys/
© 2010 Raj Goel
[email protected] | 917.685.7731
16
Brainlink International, Inc. You run your business, and leave the IT to us.
Walmart, Amazon sells infected Picture Frames
Jan 2009 – Hundreds of thousands (millions?) of picture frames sold by Walmart, SamsClub, Amazon ship from the factory with embedded malware.
NOTE: Picture frame sales
2007 - 5 million
2008 - 7.4 million
2009 - 9.8 million http://articles.sfgate.com/2009-01-02/business/17196259_1_frames-digital-photo-wal/
© 2010 Raj Goel
[email protected] | 917.685.7731
17
Brainlink International, Inc. You run your business, and leave the IT to us.
Threats: US
© 2010 Raj Goel
[email protected] | 917.685.7731
18
Brainlink International, Inc. You run your business, and leave the IT to us.
Head In The Sand – American Express
Dec 2008 – American Express’ site has XSS flaws – twice in less than 6 months.
http://www.theregister.co.uk/2008/12/20/american_express_website_bug_redux/
© 2010 Raj Goel
[email protected] | 917.685.7731
19
Brainlink International, Inc. You run your business, and leave the IT to us.
Head In The Sand - Ameriprise
Mar-Aug 2009 – Russ McRee reports XSS bugs to Ameriprise Financial. No Response or fixes.
There should be something on your site that says 'If you see a security issue on our site, please report it.’
http://www.theregister.co.uk/2009/08/20/ameriprise_website_vulnerabilities/
© 2010 Raj Goel
[email protected] | 917.685.7731
20
Brainlink International, Inc. You run your business, and leave the IT to us.
Head In The Sand - MLB
Jan 2009 – MLB and other top 1000 sites serve ads from malware providers.
ScanSafe researcher Mary Landesman said the outbreak first landed on her radar screen on January 4. She searched in vain for a way to alert MLB administrators to the problem.
http://www.theregister.co.uk/2009/01/08/major_league_baseball_threat/
© 2010 Raj Goel
[email protected] | 917.685.7731
21
Brainlink International, Inc. You run your business, and leave the IT to us.
We buy Snakeoil Security
BankA, BankB both suffer privacy-related losses. BankA buys SnakeOil Security. Attackers see BankA has becomes *slightly* harder to attack.
BankA sees 35% reduction in losses.
Attackers increase attacks on BankB.
SnakeOil Sales brochure says “BankA uses our product, sees 35% reduction in losses”
BankB buys Snakeoil security. BankB sees drop in losses.
Attackers create new attacks against BankA. Hmm…time to upgrade SnakeOil software!
BankA sees lowered attacks. BankB gets told…BankA upgraded, saw fewer attacks. You HAVE TO UPGRADE to SnakeOil 2.0.
Did Security actually increase? Does SnakeOil Actually work? - http://threatpost.com/en_us/blogs/effect-snake-oil-security-090710
© 2010 Raj Goel
[email protected] | 917.685.7731
22
Brainlink International, Inc. You run your business, and leave the IT to us.
Threats: Social Media
© 2010 Raj Goel
[email protected] | 917.685.7731
23
Brainlink International, Inc. You run your business, and leave the IT to us.
Facebook of the nation...
Facebook allows developers access to user's full profile. Every time you choose to add an application, Facebook asks you to confirm that you want to let
this program both know who you are and access your information. It's impossible for anyone to add any application without agreeing to this set of terms. Once you click okay, that application can technically access quit a bit of public and private profile information.
While all of the most private information (like your passwords and e-mail addresses) are kept on Facebook servers and require security authentication, a lot of info is available to applications you add.
According to Facebook's Developers Terms of Use, this can include
". . . your name, your profile picture, your birthday, your hometown location, your current location, your political views, your activities, your interests, your relationship status, your dating interests, your relationship interests, your summer plans, your Facebook user network affiliations, your education history, your work history, copies of photos in your Facebook Site photo albums, and a list of user IDs mapped to your Facebook friends."
- http://www.removeadware.com.au/articles/facebook-privacy-hackers/
© 2010 Raj Goel
[email protected] | 917.685.7731
24
Brainlink International, Inc. You run your business, and leave the IT to us.
Facebook your country's security away...
MI6 chief faces probe after wife exposes their life
on Net
“ MI6 faced calls for an inquiry last night after an
extraordinary lapse of judgment led to the new
head of MI6's personal detailsbeing plastered
over Facebook.
Millions of people could have gained access to
compromising photographs of Sir John Sawers
and his family on the social networking website.
...“ http://www.dailymail.co.uk/news/article-1197757/New-MI6-chief-faces-
probe-wife-exposes-life-Facebook.html
© 2010 Raj Goel
[email protected] | 917.685.7731
25
Brainlink International, Inc. You run your business, and leave the IT to us.
Online Profiles
What about your kids?
(you know, the future interns, tomorrow's new hire's, your future boss...)
- Gmail @ School
- Facebook disclosures
―For Some, Online Persona Undermines a Résumé‖ ―At Facebook, a popular social networking site, the executive found the candidate's Web page with this
description of his interests: "smokin' blunts" (cigars hollowed out and stuffed with marijuana), shooting people
and obsessive sex, all described in vivid slang.
It did not matter that the student was clearly posturing. He was done.
"A lot of it makes me think, what kind of judgment does this person have?" said the company's president,
Brad Karsh. "Why are you allowing this to be viewed publicly, effectively, or semipublicly?"
At New York University, recruiters from about 30 companies told career counselors that they were looking at
the sites, said Trudy G. Steinfeld, executive director of the center for career development.―
–http://www.nytimes.com/2006/06/11/us/11recruit.html?ex=1307678400&en=ddfbe1e3b386090b&ei=5090
© 2010 Raj Goel
[email protected] | 917.685.7731
26
Brainlink International, Inc. You run your business, and leave the IT to us.
Online Profiles
What about your kids?
(you know, the future interns, tomorrow's new hire's, your future boss...)
- Gmail @ School
- Facebook disclosures
―For Some, Online Persona Undermines a Résumé‖ ―At Facebook, a popular social networking site, the executive found the candidate's Web
page with this description of his interests: "smokin' blunts" (cigars hollowed out and stuffed with marijuana), shooting people and obsessive sex, all described in vivid slang.
It did not matter that the student was clearly posturing. He was done.
"A lot of it makes me think, what kind of judgment does this person have?" said the company's president, Brad Karsh. "Why are you allowing this to be viewed publicly, effectively, or semipublicly?"
At New York University, recruiters from about 30 companies told career counselors that they were looking at the sites, said Trudy G. Steinfeld, executive director of the center for career development.―
– http://www.nytimes.com/2006/06/11/us/11recruit.html?ex=1307678400&en=ddfbe1e3b386090b&ei=5090
You can purchase a person's online profile report that
consolidates information from various social networks, credit
reports, etc in a single document.
Recruiters are vetting online profiles when interviewing or
submitting candidates.
© 2010 Raj Goel
[email protected] | 917.685.7731
27
Brainlink International, Inc. You run your business, and leave the IT to us.
Online Profiles
What about your kids?
(you know, the future interns, tomorrow's new hire's, your future boss...)
- Gmail @ School
- Facebook disclosures
―For Some, Online Persona Undermines a Résumé‖ ―At Facebook, a popular social networking site, the executive found the candidate's Web
page with this description of his interests: "smokin' blunts" (cigars hollowed out and stuffed with marijuana), shooting people and obsessive sex, all described in vivid slang.
It did not matter that the student was clearly posturing. He was done.
"A lot of it makes me think, what kind of judgment does this person have?" said the company's president, Brad Karsh. "Why are you allowing this to be viewed publicly, effectively, or semipublicly?"
At New York University, recruiters from about 30 companies told career counselors that they were looking at the sites, said Trudy G. Steinfeld, executive director of the center for career development.―
– http://www.nytimes.com/2006/06/11/us/11recruit.html?ex=1307678400&en=ddfbe1e3b386090b&ei=5090
Does your Compliance Policy, or Employee handbook, have a
procedure for dealing with online postings regarding
terminations?
How soon after termination can they twitter or facebook or
otherwise advertise their new, unemployed, status?
© 2010 Raj Goel
[email protected] | 917.685.7731
28
Brainlink International, Inc. You run your business, and leave the IT to us.
Google – Stealing with Free Clicks
Jan 2010 – Google sells ads via WhenU and dozens of other intermediaries.
You could be paying for clicks on YOUR OWN SITE.
Marketing thinks Google’s ROI is high – in reality, this is fraud even the mob never dreamed of.
And yes, if Google wanted to, or was forced to, they could curtail this immediately.
© 2010 Raj Goel
[email protected] | 917.685.7731
29
Brainlink International, Inc. You run your business, and leave the IT to us.
Google + Facebook = Seeds of future destruction
Gmail, Facebook, MySpace, etc. take advantage of the ignorance of kids, senior citizens and society at large to trade long-term privacy for online games, convenience and "fun".
What looks cute today, will become embarassing 20 years down the road.
Topless pictures, angry rants, teenage pranks, etc.
Except, on the web, NOTHING ever gets deleted.
© 2010 Raj Goel
[email protected] | 917.685.7731
30
Brainlink International, Inc. You run your business, and leave the IT to us.
Recommended Reading
• http://www.brainlink.com/news/138/24/Is-Your-Company-Googling-its-Security-and-Privacy-Away-Raj-Goel-investigates.html
• http://www.brainlink.com/news/150/24/InfoSecurity-Issue-6----DATA-LEAK-Googling-AWAY-your-Security-and-Privacy.html
• http://www.eff.org/cases/warshak-v-usa
• http://blog.jayparkinsonmd.com/post/92060107/the-promise-of-google-health-and-data-liquidity-in
• http://google.about.com/od/experimentalgoogletools/qt/GoogleFluTrends.htm
• http://www.schneier.com/news-062.html
• http://threatpost.com/en_us/blogs/effect-snake-oil-security-090710
© 2010 Raj Goel
[email protected] | 917.685.7731
31
Brainlink International, Inc. You run your business, and leave the IT to us.
http://www.geekculture.com/joyoftech/joyarchives/1452.html
Facebook + Google + Picasa = Kryptonite
© 2010 Raj Goel
[email protected] | 917.685.7731
32
Brainlink International, Inc. You run your business, and leave the IT to us.
FourSquare, Facebook Places, etc.
UK Ministry of Defense (MoD) warns that Facebook Places (which is
enabled by default!) provides a targetting pack for terrorists.
"The main concern relating to the use of the application, is that it may
inadvertently compromise the locality of a military user," the
document says.‖
http://www.theregister.co.uk/2010/10/01/mod_facebook_places/
© 2010 Raj Goel
[email protected] | 917.685.7731
33
Brainlink International, Inc. You run your business, and leave the IT to us.
Burglary Ring uses Facebook to choose victims
Burglary Ring in Nashua, NH committed 50 break-ins, stole
$100,000+. Targetted victims who posted their location on
Facebook. http://gawker.com/5635046/real+life-burglary-ring-uses-facebook-to-choose-
victims
Adam Savage, Mythbusters, posted photo of his new truck, parked in
front of his house. Fans (and crooks!) discover his address via
GeoTags embedded in the photo. http://text.broadbandreports.com/forum/r24657556-MythBusters-stalked-
down-with-geotag-photos
© 2010 Raj Goel
[email protected] | 917.685.7731
34
Brainlink International, Inc. You run your business, and leave the IT to us.
Facebook leaked user’s real names to advertisers
Oct 14, 2010 - The personally identifiable information was relayed in referrer headers that were sent
over three months to advertisers when users clicked on banner ads, according to an amended
complaint filed this week in US District Court in San Jose, California. The header, which is included in
URLs that lead to an advertising webpage, shows the Facebook address the user was browsing when
he encountered the ad. The information is designed to help advertisers serve content that's geared to
his age, location and interests.
http://www.theregister.co.uk/2010/10/14/facebook_privacy_complaint/
NOTE: Google’s doing this as well. Claims it’s standard practice.
© 2010 Raj Goel
[email protected] | 917.685.7731
35
Brainlink International, Inc. You run your business, and leave the IT to us.
Threats: Google
© 2010 Raj Goel
[email protected] | 917.685.7731
36
Brainlink International, Inc. You run your business, and leave the IT to us.
Google Search – Start of the spider's web...
Google's cookies do not expire until 2038.
All of Google's properties (Google, Gmail, Orkut, Google Desktop, etc.) have deep-linked cookies that expire in 2038.
Each Google cookie has a unique GUID.
Every time you search, the search queries are tied back to your cookie. Google does not delete anything.
Google response to John Battelle:
1) "Given a list of search terms, can Google produce a list of people who searched for that term, identified by IP address and/or Google cookie value?"
2) "Given an IP address or Google cookie value, can Google produce a list of the terms searched by the user of that IP address or cookie value?"
I put these to Google. To its credit, it rapidly replied that the answer in both cases is "yes."
© 2010 Raj Goel
[email protected] | 917.685.7731
37
Brainlink International, Inc. You run your business, and leave the IT to us.
Google Cookies– the 2-year myth
Google's cookies do not expire until 2038.
―Google will start issuing our users cookies that will be set to auto-expire after 2 years, while auto-renewing the cookies of active users during this time period. In other words, users who do not return to Google will have their cookies auto-expire after 2 years. Regular Google users will have their cookies auto-renew, so that their preferences are not lost. And, as always, all users will still be able to control their cookies at any time via their browsers.‖
- http://googleblog.blogspot.com/2007/07/cookies-expiring-sooner-to-improve.html
Translated into English:
The cookies expire 2 years AFTER complete inactivity.
If you use Google products/services, the 2 year period restarts NOW!
© 2010 Raj Goel
[email protected] | 917.685.7731
38
Brainlink International, Inc. You run your business, and leave the IT to us.
Orkut, Buzz, etc – the threads strengthen
By submitting, posting or displaying any Materials on or through the orkut.com service, you automatically grant to us a worldwide, non-exclusive, sublicenseable, transferable, royalty-free, perpetual, irrevocable right to copy, distribute, create derivative works of, publicly perform and display such Materials.
- Orkut's Terms Of Service
© 2010 Raj Goel
[email protected] | 917.685.7731
39
Brainlink International, Inc. You run your business, and leave the IT to us.
Orkut, Buzz, etc – the threads strengthen
Information contained in Orkut Profiles:
* Full name * E-mail address
* Phone numbers * IM information
* Age/DoB * Postal Address
* Relationship status / children. * Sexual orientation
* Political view * Religion
* Ethnicity * Drinking habits/preferences
* Hobbies and interests
© 2010 Raj Goel
[email protected] | 917.685.7731
40
Brainlink International, Inc. You run your business, and leave the IT to us.
Orkut – Brazil & India
Google has designed a special Orkut admin tool for deleting or blocking illegal content, and given Brazilian police access to this tool. This means that if you're on Orkut and you say something that in Brazil could be considered illegal (such as celebrity gossip, Consumerist-style corporate bashing, mistreating animals), the Brazilian police can censor the community where this "illegal" speech is seen.
- boingboing.net
Never mind the bat signal - cops in India have been equipped with a sort of ―red phone‖ e-mail address at Google. The search engine giant, according to various Indian sources, wants to help put a stop to hate speech and other objectionable content that’s been showing up on Orkut.
© 2010 Raj Goel
[email protected] | 917.685.7731
41
Brainlink International, Inc. You run your business, and leave the IT to us.
Gmail – threads merge
• One key risk is that because GMail gets your consent to be more than an e-mail delivery service -- offering searching, storage and shopping -- your mail there may not get the legal protection the ECPA gives you on E-mail.
• The storage of e-mail on 3rd party servers for more than 180 days almost certainly causes the loss of those privileges.
• This in turn creates a danger that we may redefine whether e-mail has the "reasonable expectation of privacy" needed for 4th amendment protection.
• Correlation of search and mail has real risks.
- Brad Templeton, Chairman of the Electronic Frontier Foundation, http://www.templetons.com/brad/gmail.html
© 2010 Raj Goel
[email protected] | 917.685.7731
42
Brainlink International, Inc. You run your business, and leave the IT to us.
Gmail – threads merge (2)
•Knowing someone is using Gmail because their email address is
[email protected] is easy.
•What if your business partner, client or prospect uses
[email protected] or [email protected] can YOU tell if it's hosted
at Gmail?
•The plans, proposals, research, recommendations, etc. you email
out – are they being indexed at google?
© 2010 Raj Goel
[email protected] | 917.685.7731
43
Brainlink International, Inc. You run your business, and leave the IT to us.
Gmail Patents – Weaving the threads
Patent #20040059712 - ―Serving advertisements using information associated with e-mail‖ allows Google to create profiles based on the following data:
* Information about the sender, including information derived from previous interactions with the sender
* Information about the recipient, including information derived from sender's address book or from previous interactions with the sender
* Information about a recipient based on a profile or information about the sender (the example from that patent is: "Sender is a wine enthusiast and has recently searched for and/or browsed pages related to wine, suggesting that recipient may also be interested in wine")
* Information from other e-mails sent by sender
* Information from other e-mails received by recipient
* Information from other e-mails having the same or similar subject text
* Information about recipient from sender's contact information
* Directory and file information based on the path name of attachments sent in previous e-mails (e.g. building an index of filenames on sender or recipient's computer)
- http://www.epic.org/privacy/gmail/faq.html
© 2010 Raj Goel
[email protected] | 917.685.7731
44
Brainlink International, Inc. You run your business, and leave the IT to us.
ECPA - Electronic Communications Privacy Act (1986)
ECPA declared that e-mail was a private means of communication, and that we might hope for the same level of privacy in it as we have in phone calls and letters. Among other things, it means that police need a wiretap warrant to read your e-mails, and that your e-mail company's employees can't disclose your e-mails to others.
[...] E-mail in transit is protected, but those in law enforcement advocate that once mail is processed and stored, it is no longer the same private letter, but simply a database service.
GMail's big selling point is that they don't simply deliver your mail. They store it for you, and they index it so you can search it.
- Brad Templeton, Chairman of the Electronic Frontier Foundation, http://www.templetons.com/brad/gmail.html
© 2010 Raj Goel
[email protected] | 917.685.7731
45
Brainlink International, Inc. You run your business, and leave the IT to us.
ECPA declared that e-mail was a private means of communication, and that we might hope for the same level of privacy in it as we have in phone calls and letters. Among other things, it means that police need a wiretap warrant to read your e-mails, and that your e-mail company's employees can't disclose your e-mails to others.
[...] E-mail in transit is protected, but those in law enforcement advocate that once mail is processed and stored, it is no longer the same private letter, but simply a database service.
GMail's big selling point is that they don't simply deliver your mail. They store it for you, and they index it so you can search it.
- Brad Templeton, Chairman of the Electronic Frontier Foundation, http://www.templetons.com/brad/gmail.html
FBI Abuses Patriot Act
http://www.nytimes.com/2007/03/10/washington/10fbi.html
Sprint received 8 MILLION law enforcement requests in 13 months
http://www.eff.org/deeplinks/2009/12/surveillance-shocker-sprint-
received-8-million-law
Your Identity for Sale
http://money.cnn.com/2005/05/09/pf/security_info_profit/index.htm
Google "FBI buys data from private sector"
ECPA - Electronic Communications Privacy Act (1986)
© 2010 Raj Goel
[email protected] | 917.685.7731
46
Brainlink International, Inc. You run your business, and leave the IT to us.
ECPA - Disclosure Rules • Compelled Disclosure Rules in 18 U.S.C. § 2703
• Section 2703 mandates different standards the government must satisfy to compel different types of communications. To compel a provider of ECS to disclose contents of communications in its possession that are in temporary ―electronic storage‖ for 180 days or less, the government must obtain a search warrant.67 To compel a provider of ECS to disclose contents in electronic storage for greater than 180 days or to compel a provider of RCS to disclose contents, the government has three options.
• First, the government can obtain a search warrant.
• Alternatively,investigators can use less process than a warrant, as long as they combine that process with prior notice.
• Specifically, the government can use either a subpoena or a ―specific and articulable facts‖ court order pursuant to 18U.S.C. § 2703(d), combined with prior notice to the ―subscriber or customer‖ (which can be delayed in some circumstances).73 The court order found in § 2703(d), often referred to as a ―2703(d)‖ order or simply a ―d‖ order, is something like a mix between a subpoena and a search warrant. To obtain the order, the government must provide ―specific and articulable facts showing that there are reasonable grounds to believe‖ that the information to be compelled is ―relevant and material to an ongoing criminal investigation.‖74 If the judge finds that the factual showing has been made, the judge signs the order. The order is then served like an ordinary subpoena; investigators bring or fax the order to the ISP, and the ISP complies by turning over the information to the investigators.
- http://papers.ssrn.com/sol3/papers.cfm?abstract_id=421860
Professor Orin Kerr, George Washington University - Law School
TRANSLATION:
After 180 days, Government access to your Gmail, Hotmail, Yahoo Mail, etc. becomes significantly easier.
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ECPA - Disclosure Rules • Compelled Disclosure Rules in 18 U.S.C. § 2703
• Section 2703 mandates different standards the government must satisfy to compel different types of communications. To compel a provider of ECS to disclose contents of communications in its possession that are in temporary ―electronic storage‖ for 180 days or less, the government must obtain a search warrant.67 To compel a provider of ECS to disclose contents in electronic storage for greater than 180 days or to compel a provider of RCS to disclose contents, the government has three options.
• First, the government can obtain a search warrant.
• Alternatively,investigators can use less process than a warrant, as long as they combine that process with prior notice.
• Specifically, the government can use either a subpoena or a ―specific and articulable facts‖ court order pursuant to 18U.S.C. § 2703(d), combined with prior notice to the ―subscriber or customer‖ (which can be delayed in some circumstances).73 The court order found in § 2703(d), often referred to as a ―2703(d)‖ order or simply a ―d‖ order, is something like a mix between a subpoena and a search warrant. To obtain the order, the government must provide ―specific and articulable facts showing that there are reasonable grounds to believe‖ that the information to be compelled is ―relevant and material to an ongoing criminal investigation.‖74 If the judge finds that the factual showing has been made, the judge signs the order. The order is then served like an ordinary subpoena; investigators bring or fax the order to the ISP, and the ISP complies by turning over the information to the investigators.
- http://papers.ssrn.com/sol3/papers.cfm?abstract_id=421860
Professor Orin Kerr, George Washington University - Law School
TRANSLATION:
After 180 days, Government access to your Gmail, Hotmail, Yahoo Mail, etc. becomes significantly easier.
CSO's and CPOs should know about ECPA
Employees are forwarding emails to GMAIL because it is fast, easy
to use and has copious capacity. The opposite of most corporate
email systems.
How many of your employees are forwarding emails to
gmail/yahoo/hotmail right now?
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Brainlink International, Inc. You run your business, and leave the IT to us.
Google Desktop – feeding the spider
Google Desktop – allowed users to search their desktops using a Google-like interface. All word files, spreadsheets, emails, images were instantly searchable. Index information was stored on the local computer.
Google Desktop 3 allows users to search across multiple computers. GD3 stores index and copies of files on Google's servers for up to 30 days.
This may violate Family Educational Rights and Privacy Act (FERPA), HIPAA, state privacy laws.
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Brainlink International, Inc. You run your business, and leave the IT to us.
Google Desktop – feeding the spider
How Google Desktop 3 works:
• Computer A and computer B both download Google Desktop, which indexes all files on the hard drives and sends text copies of Office documents (Word, Excel) and other files to Google.
• Computer B signs into Google, searches for a file on Computer A and retrieves it. Google says it only keeps the data for 30 days and will delete the files if not accessed.
[...]"Unless you go to the trouble of configuring Google Desktop carefully, it will cough up your tax returns, medical and financial records, and any other text files you happen to have."
- USA Today, Feb 9, 2006
http://www.usatoday.com/tech/news/computersecurity/2006-02-09-google-privacy_x.htm
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Brainlink International, Inc. You run your business, and leave the IT to us.
Google Alerts
Google Alerts are email updates of the latest relevant Google results (web, news, etc.) based on your choice of query or topic.
Is someone at Citibank researching ―windpower in India‖? ―terrorism in Niger Delta‖?
Google knows:
- who's researching it (GUID/email)
- How many people are doing it.
- Popularity of story or search
- Trend Activity
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Brainlink International, Inc. You run your business, and leave the IT to us.
Google OpenSocial (hacked within 45 minutes)
Many Sites, One API. (many sites, single point of insecurity??)
Engage.com Friendster hi5 Hyves imeem
LinkedIn MySpace Ning Oracle Orkut
Plaxo SalesForce.com SixApart Tianji Viadeo
―First OpenSocial Application Hacked Within 45 Minutes‖
- http://www.techcrunch.com/2007/11/02/first-opensocial-application-hacked-within-45-minutes/
―[A hacker] added a number of emoticons to Plaxo VP Marketing John
McCrea’s profile within 45 minutes of it launching.‖
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Brainlink International, Inc. You run your business, and leave the IT to us.
Google Chrome
Chrome is google's browser, based on the Webkit framework.
Dangers:
- Google knows every URL you searched (same as every other
browser)
- Google knows every character you type! Even if you don't hit enter
- Google tracks every ―auto suggestion‖
http://coderrr.wordpress.com/2008/09/03/google-chrome-privacy-worse-than-you-
think/
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Brainlink International, Inc. You run your business, and leave the IT to us.
Google Android
Android is Google's mobile phone OS.
Default Search: Google
GPS locator enabled? Check handset
Every search, call, map lookup, tracked by google.
Just like the iPhone application store, Google can remotely disable
applications.
Google can also remotely INSTALL applications.
What does THAT do to your security standards? Asset Management?
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Brainlink International, Inc. You run your business, and leave the IT to us.
Google Android
Android apps security is worse than Windows.
- Free android wall paper app downloaded millions of times. Sends
collected user data to China. - http://www.theregister.co.uk/2010/07/29/suspicious_android_app/
- 20% of tested Android apps allow developers access to sensitive
or private data - http://news.cnet.com/8301-27080_3-20008518-245.html
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Brainlink International, Inc. You run your business, and leave the IT to us.
Google Android
The researchers found that two-thirds of the 30 apps in the sample
used sensitive data suspiciously, half share location data with
advertising or analytics servers without requiring "implicit or explicit
user consent," and one-third expose the device ID, sometimes
with the phone number and the SIM card serial number. In all,
the researchers said they found 68 instances of potential misuse of
users' private information across 20 applications.
http://news.cnet.com/8301-27080_3-20018102-245.html
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Brainlink International, Inc. You run your business, and leave the IT to us.
Tools & Strategies: Scoping Policies
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Brainlink International, Inc. You run your business, and leave the IT to us.
Differentiates between ―unauthorized access‖ and ―acquisition‖ (1) the employee viewed the records to find health information about a particular public figure and sold the information to a national gossip magazine;
(2) the employee viewed the records to obtain information about his or her
friends;
(3) the employee inadvertently accessed the database, realized that it was not the one he or she intended to view, and logged off without reading, using, or
disclosing anything.
Learn from FTC Health Breach Rule
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“If an entity’s employee loses a laptop containing unsecured health information in a public place, the information would be accessible to unauthorized persons, giving rise to a presumption that unauthorized acquisition has occurred. The entity can rebut this presumption by showing that the laptop was recovered, and that forensic analysis revealed that files were never opened, altered, transferred, or otherwise compromised. “
―Unauthorized acquisition will be presumed to include unauthorized access to unsecured PHR identifiable health information‖
FTC Health Breach Rule
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PHR related entities include non-HIPAA covered entities “that access
information in a personal health record or send information to a personal health record.”
This category could include online applications through which individuals, for example, connect their blood pressure cuffs, blood glucose monitors, or other devices so that the results could be tracked through their personal health records. It could also include an online medication or weight tracking program that pulls information from a personal health record.
FTC Health Breach Rule
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Brainlink International, Inc. You run your business, and leave the IT to us.
PHR identifiable health information =
1)“past, present, or future payment for the provision of health care to an individual,”
e.g. database containing names and credit card information, even if no other information was included
FTC Health Breach Rule
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Brainlink International, Inc. You run your business, and leave the IT to us.
2) “the fact of having an account with a vendor of personal health records or related entity,”
e.g. the theft of an unsecured customer list of a vendor of personal health records or related entity directed to AIDS patients or people with mental illness would require a breach notification, even if no specific health information is contained in that list.
Can you apply this principle to ALL data in your company’s possession?
FTC Health Breach Rule
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Doing It Wrong
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PCI-DSS Security vs. Marketing
• Banks are ―rebating‖ penalties, absorbing penalties or spreading penalties to all merchants
• No real teeth – most large offenders are still in business.
• VISA’s ―Verified By VISA‖ program violates PCI rules
• Rule enforcement is opaque and seemingly arbitrary.
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FTC’s RED FLAG Rules
What are the ―red flags‖?
Warning signs that ID theft may, or has, occurred.
“Financial Institutions” and “Creditors” must develop and implement written ID theft
prevention programs that:
1. Identify relevant Red Flags for the covered accounts that the creditor offers or
maintains and incorporate those Red Flags into its program;
2. Detect Red Flags that have been incorporated into its program;
3. Respond appropriately to any Red Flags that are detected;
4. Update the program periodically to reflect changes in risks from identity theft to
customers and to the safety and soundness of the creditor from identity theft.
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Brainlink International, Inc. You run your business, and leave the IT to us.
FTC’s RED FLAG Rules
- This is GLBA for Attorneys, Doctors, Hospitals, Small Businesses, etc.
• AMA, ABA and others have sued to exempt their members
• Currently excludes businesses with less than 20 employees
• Compliance extended 5 times – currently, not till Dec 2010
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Brainlink International, Inc. You run your business, and leave the IT to us.
FTC & DSW ―Shoe retailer DSW Inc. agreed to beef up its computer security to settle U.S.
charges that it didn't adequately protect customers' credit cards and checking accounts,...
The FTC said the company engaged in an unfair business practice because it created unnecessary risks by storing customer information in an unencrypted manner without adequate protection....
As part of the settlement, DSW set up a comprehensive data-security program and will undergo audits every two years for the next 20 years. ―
- ComputerWorld.com 12/1/2005
According to DSW’s SEC filings, as of July 2005, the company’s exposure for losses related to the breach ranges from $6.5 million to $9.5 million.
This is the FTC’s seventh case challenging faulty data security practices by retailers and others. - www.ftc.gov 12/1/2005
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FTC & Choicepoint ―The $10 million fine imposed today by the Federal Trade Commission on data aggregator ChoicePoint Inc. for a data security breach is yet another indication of the increasingly tough stance the agency is taking on companies that fail to adequately protect sensitive data, legal experts said.
And it's not just companies that suffer data breaches that should be concerned. Those companies that are unable to demonstrate due diligence when it comes to information security practices could also wind up in the FTC’s crosshairs, they added.
• ChoicePoint will pay a fine of $10 million...
• In addition to the penalty, the largest ever levied by the FTC, ChoicePoint has been asked to set up a $5 million trust fund for individuals...
• ChoicePoint will also have to submit to comprehensive security audits every two years through 2026. ―
- ComputerWorld.com 01/26/2006 UPDATE: 12/6/06: FTC announced that victims of identity theft as a result of the data breach who had out-of-pocket expenses can now be reimbursed. The claims deadline was Feb. 4, 2007.
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FTC – BJ's Wholesale Club ―According to the FTC, BJ's failed to encrypt customer data when transmitted
or stored on BJ's computers, kept that data in files accessible using default passwords, and ran insecure, insufficiently monitored wireless networks.
...affected financial institutions filed suit against BJ's to recover damages. According to a May securities and Exchange Commission filing, BJ's recorded charges of $7 million in 2004 and an additional $3 million in 2005 to cover legal costs.
Under terms of the settlement, BJ's will implement a comprehensive information-security program subject to third-party audits every other year for the next two decades.―
- InformationWeek 6/16/2005
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Brainlink International, Inc. You run your business, and leave the IT to us.
Priceline, Travelocity, and Cingular fined for using adware
Priceline, Travelocity, and Cingular, three high-profile companies that advertised through nuisance adware programs have agreed to pay fines and reform their practices, according to the New York Attorney General. “Advertisers will now be held responsible when their ads end up on consumers’ computers without full notice and consent,” Andrew Cuomo said. “Advertisers can no longer insulate themselves from liability by turning a blind eye to how their advertisements are delivered, or by placing ads through intermediaries, such as media buyers. New Yorkers have suffered enough with unwanted adware programs and this agreement goes a long way toward clamping down on this odious practice.” - PressEsc.com January 29, 2007
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Spyware - Bank Of America / Joe Lopez lawsuit
― A Miami businessman is suing Bank of America to recover $90,000 that he claims was stolen and diverted to a bank in Latvia after his computer was infected by a "Trojan horse" computer virus.
Although consumers are routinely hit with "phishing" E-mails carrying bank logos intended to dupe them into revealing IDs and passwords, this is the first known case of a business customer of a U.S. bank claiming to have suffered a loss as a result of a hacking incident.
In a complaint filed earlier this month, Joe Lopez, owner of a computer and copier supply business, accused Bank of America of negligence and breach of contract in not alerting him to the existence of a virus called "coreflood" prior to April 6, 2004, the date the alleged theft took place.‖ - http://www.informationweek.com/showArticle.jhtml?articleID=60300288
BOA settled with Joe Lopez, after negative publicity, in an undisclosed settlement.
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Brainlink International, Inc. You run your business, and leave the IT to us.
ID Theft – Bank Of America & Margaret Harrison
Margaret Harrison, a young wife and mother living in San Diego, first noticed
the problem four years ago when she applied for unemployment.
[...] She investigated and found out a laborer named Pablo has been using her
Social Security number. And while Margaret pays for credit monitoring, she
says the Equifax credit reporting bureau never noticed the problem until
she told the agency. Now Equifax has put a fraud alert on her account. And
then there's this: Last month, the Bank of America sent her a new debit card
bearing her name and Pablo's picture!
Margaret says the Bank of America claims it can't take any action against
Pablo because he pays his bills on time — that her case is in what they call
"a reactive state."
- MSNBC Feb 6, 2006 ―Hey, that’s not me! A new wrinkle in ID theft‖
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US vs WARSHAK Hackers transfer $ 378,000 from Poughkeepsie to Ukraine
http://www.finextra.com/News/fullstory.aspx?newsitemid=21055
ATM hackers steal $ 9 Million in 1 day
http://www.wired.com/threatlevel/2009/02/atm/
Banking Trojan steals $ 438,000
http://news.cnet.com/8301-27080_3-10363836-245.html
Bank Of America vs. Lopez
http://www.americanbanker.com/usb_issues/115_4/-246231-1.html
Read “Trends in Financial Crimes” http://www.brainlink.com/news/159/24/InfoSecurity-Issue-7---Trends-In-Financial-Crimes.html
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Spyware - Sony's DRM Rootkit
Oct 31, 2005 - Mark Russinovich, a security researcher, discovers that Sony's CDs install a rootkit
Nov 3 – Sony releases rootkit remover. Ed Felten dismisses the rootkit remove as junk
Sony's rootkit used to defeat World of Warcraft's security
Nov 15 – Sony's rootkit uninstaller ―create huge security hole‖
Nov 15 – Dan Kaminsky estimates Sony's rootkit has infected 568,200 sites, including government and military networks.
Nov 16 – US-CERT, Dept of Homeland Security, advises: ―Do not install software from sources that you do not expect to contain software, such as an audio CD.”
Nov 17 – Amazon offers refunds on infected Sony CDs. Nov 21, Army/Airforce exchange as well.
New York, Texas and Florida Attorney Generals sue Sony.
- boingboing.net
Nov 10 – 2 Trojans target Sony's rootkit - http://news.zdnet.co.uk/internet/security/0,39020375,39236720,00.htm
Attorney fees & expenses exceed $ 4,000,000. Total costs to Sony unknown. - sonysuit.com
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Brainlink International, Inc. You run your business, and leave the IT to us.
Spyware - Sony's DRM Rootkit Anastacia CD costs retailer 1,500 Euros
Sep 14, 2009 – German Judge orders retailer to pay Plaintiff 1,500 Euros.
200 Euros – 20 hours wasted dealing with virus alerts
100 Euros – 10 hours for restoring data
800 Euros – fees paid by Plaintiff to Computer Expert to repair his network
185 Euros – legal costs incurred by plaintiff
―The judge’s assessment was that the CD sold to the plaintiff was faulty, since he should be able to expect that the CD could play on his system without interfering with it.
The court ordered the retailer of the CD to pay damages of 1,200 euros.‖
http://torrentfreak.com/retailer-must-compensate-sony-anti-piracy-rootkit-victim-090914/
http://www.heise.de/newsticker/Verkaeufer-muss-Schadensersatz-fuer-Sony-Rootkit-CD-zahlen--/meldung/145233
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Fake Receipts, Chinese Style
“ More than 1 million bogus receipts worth 1.05 trillion yuan (147.3 billion U.S. dollars) were confiscated in the case. The national treasury would lose more than 75 billion yuan in tax revenue if the receipts were put into circulation, officials said.” - http://english.people.com.cn/90001/90776/6359250.html Good News: Ringleader gets 16 years in jail. Bad News:
One of their customers claimed his company was NASDAQ listed and raised $50M from unsuspecting investors. How many of YOUR vendors are claiming financial health using fake receipts? How many of YOUR employees padded their expense accounts using fake receipts?
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Fake “Chisco” gear
Chinese vendors are selling counterfeit cisco gear at aggressive prices Per FBI Presentation - eGlobe Solutions - $ 788,000 in counterfeit gear - Todd Richard - $ 1,000,000 in counterfeit gear Fake equipment found in: - US Naval Academy, US Naval Air Warfare Center, US Naval Undersea Warfare Center - Marine Corps, Air Force, US Air Base (Spangdahelm, Germany) - Bonneville Power Administration - General Services Administration (GSA), FAA, FBI, other agencies and universities - Raytheon - Lockheed Martin (who violated rules by NOT using a GSA IT Vendor) - MortgateIT – bought from a Authorized Cisco reseller. 30 WICs faulty.
“Cisco's Brand Protection does NOT coordinate with Cisco's Government Sales”
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Brainlink International, Inc. You run your business, and leave the IT to us.
ATM machines with default passwords ...News reports circulated about a cyber thief who strolled into a gas station in Virginia Beach, Virginia, and, with no special equipment, reprogrammed the mini ATM in the corner to think it had $5.00 bills in its dispensing tray, instead of $20.00 bills. ... Dave Goldsmith, a computer security researcher at Matasano Security began poking around. Based on CNN's video, he identified the ATM as a Tranax Mini Bank 1500 series. [he also found manuals for Triton and another vendor – approx 250,000 ATMs] ... He then set out to see if he could get a copy of the manual for the apparently-vulnerable machine to find out how the hack worked. Fifteen minutes later, he reported success....[he found] * Instructions on how to enter the diagnostic mode. * Default passwords * Default Combinations For the Safe - Wired.com, September 20, 2006
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Brainlink International, Inc. You run your business, and leave the IT to us.
TJX (TJ Maxx, Winners, HomeSense) Breach Information stolen from the systems of massive retailer TJX was being used fraudulently in November 2006 in an $8 million gift card scheme, one month before TJX officials said they learned of the breach, according to Florida law enforcement officials. ... Florida officials said the group used the increasingly common tactic of using the bogus credit cards to purchase gift cards and then cashing them at Wal-Mart and Sam's Club stores. The group usually purchased $400 gift cards because when the gift cards were valued at $500 or more, they were required to go to customer service and show identification, Pape said. - eWeek.com March 21, 2007 Arkansas Carpenters Pension Fund, which owns 4,500 shares of TJX stock, said the company rebuffed its request to see documents detailing the safeguards on the company's computer systems and how the company responded to the theft of customer data. The suit was filed Monday afternoon in Delaware's Court of Chancery, under a law that allows shareholders to sue to get access to corporate documents for certain purposes. Court papers state the Arkansas pension fund wants the records to see whether TJX's board has been doing its job properly in overseeing the company's handling of customer data. - Forbes.com, March 20, 2007
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Brainlink International, Inc. You run your business, and leave the IT to us.
Barings, Societe Generale 1995 Barings Bank: $ 1.4B losses
2008 Societe Generale: $ 7.1B
―Nick Leeson, [...] said Thursday that a massive fraud by a Société Générale employee showed that banks still do not have risk-management controls in place.
"The first thing that shocked me was not necessarily that it had happened again. I think rogue trading is probably a daily occurrence among the financial markets," Leeson told the British Broadcasting Corp.
[...] "What they're looking for is profit, profit now, and that tends to be where the money is directed," said Leeson‖
- International Herald Tribune, http://www.iht.com/articles/2008/01/24/business/leeson.php
―An internal investigation into billions of euros of losses at Societe Generale has found that controls at the French bank "lacked depth".
The results of the investigation also show that rogue trades were first made back in 2005.
- http://news.bbc.co.uk/2/hi/business/7255685.stm
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Hannaford Ruling March 2008:
• Attackers installed custom malware (spyware) to capture data in motion across Hannaford's network
• Hundreds of servers and POS terminals compromised
• 4.2 million records breached – Credit AND Debit cards
• Customers filed class-action lawsuits
May 13, 2009 ruling:
―U.S. District Court Judge Brock Hornby threw out the civil claims against the grocer for its alleged failure to protect card holder data and to notify customers of the breach in a timely fashion. In dismissing the claims, Hornby ruled that without any actual and substantial loss of money or property, consumers could not seek damages.
The only complaint he allowed to stand was from a woman who said she had not been reimbursed by her bank for fraudulent charges on her bank account following the Hannaford breach.
In a 39-page opinion, Hornby wrote that consumers with no fraudulent charges posted to their accounts could not seek damages under Maine law; neither could those who might have had fraudulent charges on their accounts that were later reversed.―
- http://www.computerworld.com/action/article.do?command=viewArticleBasic&taxonomyName=security&articleId=9133075&taxonomyId=17&intsrc=kc_top
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Brainlink International, Inc. You run your business, and leave the IT to us.
Phishing Scam nets 3300 eBay Employees
Sept 24, 2010 - Romanian authorities said they have detained a man suspected of absconding with
more than $3m by snaring 3,305 eBay employees in a spear phishing campaign last year.
Liviu Mihail Concioiu is under investigation for carrying out two phishing attacks that were directed
solely at eBay employees, according to a press release from Romania's DIICOT agency. In the first,
he netted user names and passwords for 1,784 employees and in the second he got another 1,521
employee credentials.
The suspect then used 417 of the stolen accounts to log in to eBay's internal network, where […] he
accessed details about high-value eBay customers.
- http://www.theregister.co.uk/2010/09/24/ebay_spear_phishing_attack/
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Brainlink International, Inc. You run your business, and leave the IT to us.
VOIP Attacks
Businesses have switched to VOIP to lower phone bills.
Securing VOIP is not their forte.
Perth, Australia business loses $120,000 within 46 hours.
http://www.zdnet.com.au/thousands-lost-in-rising-voip-attacks-339306478.htm
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Summary
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Brainlink International, Inc. You run your business, and leave the IT to us.
Cost of carelessness
The Cost of Carelessness 12/5/2005 - http://www.cioinsight.com/article2/0,1540,1906158,00.asp
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Cost of Breaches 2005-2008
Year Direct Cost Indirect Cost Lost Customer Cost Total Costs
2005 50 14 74 138
2006 50 14 118 182
2007 50 14 133 197
2008 50 14 138 202
* 2009 TOTAL COSTS = $ 204
Other findings:
Not 1st time for majority of companies – 84% repeat offenders
1st timers cost: $ 243/record, Experienced Victims: $ 192/record
Churn Rates: Average 3.6% / Healthcare 6.5% / Financial Services 5.5%
Healthcare cost: $ 282/record / Retail: $ 131/record
88% breaches due to insider negligence, 44% due to external parties
Source: http://www.networkworld.com/news/2009/020209-data-breach.html
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They broke the law, your loss! 2008: Malware and/or break-ins compromise 100 million+ records at Heartland
Payment Systems.
Jan 2009: Inauguration day – Heartland discloses breach
May 2009: Heartland has spent $ 12.6 million (and counting) in dealing with the breach.
Feb 2009: Angie's list notices 200% increase in auto-billing transactions being declined. Autp-billing declines increased from 2% to 4%.
May cost them $ 1 million in lost revenues so far.
―The trouble is that convincing customers who had once set up auto-billing to reestablish that relationship after such a disruption is tricky, as many people simply don't respond well to companies phoning or e-mailing them asking for credit card information‖
- http://voices.washingtonpost.com/securityfix/2009/05/heartland_breach_dings_members.html?wprss=securityfix
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Brainlink International, Inc. You run your business, and leave the IT to us.
We Make it Easy (to commit crimes)
Criminals have existed as long as society has. And they always will.
However, we as IT/Security/Business/Government professionals make it easy for them to commit crimes:
- “It's not MY problem syndrome”
- Bank Of America ID Theft, UK Banking rules, No liability for software vendors
- Burden for compromise is on the victims (ID theft, house theft, spyware)
- The selfish gene
- Sony DRM rootkit, RIAA lawsuits, expired DRM
- Stupid IT tricks
- Shipping with default passwords
- Textbooks, documentation showing insecure or poor coding practices
- Poor Privacy/Security planning
- ID theft is a growing problem today, because no one thought about limiting scope of SSN usage in 1934
- What do Facebook, MySpace, Gmail teach our kids about privacy?
- Are you looking at security and privacy in a holistic, global manner?
© 2010 Raj Goel
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Summary
Neither you, nor your clients or staff own social data. Google/Facebook do.
Flaw in ANY of Google’s (or Facebooks or Twitters) or 3rd party applications
can expose consumer data.
This sets the stage for ID theft, Insurance Theft, Employment Denials and
increased Government and Corporate surveillance like nothing else.
Most privacy policies have loopholes you could drive a battleship through.
Encrypt, Encrypt, Encrypt.
Plan on having a breach…and dealing with it.
© 2010 Raj Goel
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Brainlink International, Inc. You run your business, and leave the IT to us.
Users treat their computers like cars.
They assume there's a lemon law for software, or a seatbelt
protecting them from themselves.
Nothing could be further from the truth.
People like new technology, new tools.
However, they don't always understand the risks involved.
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Brainlink International, Inc. You run your business, and leave the IT to us.
State Of Security in a
nutshell
© 2010 Raj Goel
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Brainlink International, Inc. You run your business, and leave the IT to us.
Taxes, Tolls, Insurance
Late fees, mortgage fees,
balance overdue fees
Windows License fee
Antivirus Fee
ID Theft protection Fee
Medication & Counter-
medication fees
Are we treating our customers and ourselves as more
than Revenue Enhancement machines?
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Brainlink International, Inc. You run your business, and leave the IT to us.
Success Stories
© 2010 Raj Goel
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Brainlink International, Inc. You run your business, and leave the IT to us.
Getting it Right
Medical marijuana advocates estimate that the aggregate annual sales tax revenue that's paid by the approximately 400 dispensaries in California is $100 million.
- http://www.npr.org/templates/story/story.php?storyId=89349791
Cost of War on Drugs in 2010 (so far):
$ 23 Billion (and counting) - http://www.drugsense.org/wodclock.htm
What was your overall IT spending last year? How much on questionable security products?
© 2010 Raj Goel
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Brainlink International, Inc. You run your business, and leave the IT to us.
Getting it Right
―Anesthesiologists pay less for malpractice insurance today, in
constant dollars, than they did 20 years ago.
That's mainly because some anesthesiologists chose a path many
doctors in other specialties did not. Rather than pushing for laws
that would protect them against patient lawsuits, these
anesthesiologists focused on improving patient safety.
Their theory: Less harm to patients would mean fewer lawsuits. ―
- Deaths dropped from 1 / 5,000 to 1 / 200,000 – 300,000
- Malpractice claims dropped 46% (from $ 332,280 in 1970 to $
179,010 in 1990's!
Premiums dropped 37% from $ 36,620 to $ 20,572. - http://online.wsj.com/article/0,,SB111931728319164845,00.html?mod=home%5Fpage%5Fone%5Fus
© 2010 Raj Goel
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Brainlink International, Inc. You run your business, and leave the IT to us.
Air Force demanded, and purchased, SECURE Desktops
2006 – After years of attacks, and dealing with a hodge-podge of desktop and server
configurations, The US Air Force develops the Secure Desktop Configuration
standard. All vendors are required to sell computers to the USAF (and later DOD, other
government agencies) with standardized, locked down configurations of:
• Windows
• MS Office
• Adobe Reader
• Norton AV
• Etc
US Dept Of Energy requires Oracle to deliver it’s databases in a secure configuration
developed by the Center for Internet Security (www.cisecurity.org)
© 2010 Raj Goel
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Brainlink International, Inc. You run your business, and leave the IT to us.
ISO 8583 – ATM Standards
1987 Version
1993 Version
2003 Version
Each organization maps their data to the standard
when communicating with other firms.
Where’s the Industry standard for SECURE INTERNAL
DESKTOP CONFIGURATION? SECURE CLIENT
CONFIGURATION?
© 2010 Raj Goel
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Brainlink International, Inc. You run your business, and leave the IT to us.
Conficker Working Group
Dec 2008 – Conficker Released.
Feb 12, 2009 – Microsoft offers $ 250,000 reward for identifying authors
Mar 31, 2009 – Nmap, Nessus, other tools release conficker detection tools
Current Status: Conficker practically eradicated (just like SmallPox)
However, Zeus and other bots are using what they learned from Conficker.
© 2010 Raj Goel
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Brainlink International, Inc. You run your business, and leave the IT to us.
Microsoft – Security Champion!
Microsoft to assume control of Waledac domains http://www.scmagazineus.com/microsoft-to-assume-control-over-waledac-domains/article/178492/
Microsoft sues hotmail domain squatters (ho0tmail, hot5mail, etc)
http://blog.seattlepi.com/microsoft/archives/198358.asp
Microsoft sues fake Antivirus peddlers
http://www.darkreading.com/security/antivirus/showArticle.jhtml?articleID=220100423
Microsoft sues spammers who abused it’s spam filters
http://www.esecurityplanet.com/news/article.php/3888571/Microsoft-Sues-Spammers-Who-
Abused-Its-Spam-Filters.htm
Microsoft Security Essentials – Free AV software that works exceptionally well
http://www.microsoft.com/security_essentials/
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Brainlink International, Inc. You run your business, and leave the IT to us.
Shameless Self-Promo
Brainlinks provides COMMON SENSE BASED IT Security and
Privacy Breach law compliance audits
Information Security Audits
IT Consulting for Healthcare
If you like what you're hearing, hire us!
www.brainlink.com
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Brainlink International, Inc. You run your business, and leave the IT to us.
Contact Information
Raj Goel, CISSP
Chief Technology Officer
Brainlink International, Inc.
C: 917-685-7731
www.brainlink.com
www.linkedin.com/in/rajgoel