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2010 MS-5 SPC-11(NS)

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    PIQC Institute of Quality

    ATTRIBUTE CONTROL

    CHARTS

    Types of Data

    ATTRIBUTE DATA give you counts representing the presence orabsence of a characteristic or defect.

    ese counts are ase on t e occurrence o screte events, e.g.,

    true/false statements

    Accepted or rejected

    Passed or fail

    An attribute is not numerically measured; its either there or its not.

    quality characteristic produced by the process, e.g.,

    Diameter of a shaft

    Temperature of Oven

    Pressure of Steam, etc.

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    Nonconforming Defect Defective

    Types of Data

    Attribute Control Charts

    Data

    Attribute

    Data

    Defectives/

    UnitsDefects

    n fixed n varies n fixed n varies

    np Chart p Chart

    c Chart u Chart

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    Constructing p Chart

    Attribute

    Unit of measure

    Defectives (defected units)

    Sample Size

    Varying (inconsistent)

    Data Collection Frequencyhourly, daily, weekly, etc.

    Constructing p Chart

    Suppose you work in a plant that manufactures printed

    circuit boards with various wave solder machine, which

    passes the boards over a surface of liquid solder.

    Soldered boards are then connected to test stations,

    which test the circuits and classify the boards as either

    conforming or nonconforming. Following table contains

    records of the daily numbers of rejected circuit boards for

    a 30 days period.

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    Day Tested (ni) Rejects Proportion

    1 286 14

    2 281 22

    Day Tested (ni) Rejects Proportion

    16 297 15

    17 283 14

    18 321 13

    Example 9.1 Step 1: Collect data

    4 313 19

    5 293 21

    6 305 18

    7 322 16

    8 316 16

    9 293 21

    19 317 10

    20 307 21

    21 317 19

    22 323 23

    23 304 15

    24 304 12

    10 287 14

    11 307 15

    12 328 16

    13 296 21

    14 296 9

    15 317 25

    25 324 19

    26 289 17

    27 299 15

    28 318 13

    29 313 19

    30 289 12

    Day Tested (ni) Rejects Proportion

    1 286 14 0.049

    2 281 22 0.078

    Day Tested (ni) Rejects Proportion

    16 297 15 0.051

    17 283 14 0.049

    Example 9.1Step 2: Calculate the Fractions for each value

    3 310 9 0.029

    4 313 19 0.061

    5 293 21 0.072

    6 305 18 0.059

    7 322 16 0.050

    8 316 16 0.051

    18 321 13 0.040

    19 317 10 0.032

    20 307 21 0.068

    21 317 19 0.060

    22 323 23 0.071

    23 304 15 0.049

    .

    10 287 14 0.049

    11 307 15 0.049

    12 328 16 0.049

    13 296 21 0.071

    14 296 9 0.030

    15 317 25 0.079

    .

    25 324 19 0.059

    26 289 17 0.059

    27 299 15 0.050

    28 318 13 0.041

    29 313 19 0.061

    30 289 12 0.042

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    PIQC Institute of Quality

    Example 9.1

    Step 3: Calculate the Central Limit

    ==

    n

    pp

    Step 4: Calculate the control limits

    Example 9.1

    =

    +=ni

    pppUCL

    )1(3

    == pCL

    =

    =ni

    pppLCL

    )1(3

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    Constructing the p Chart

    Step 5: Plot the p Chart

    0. 3

    0. 2

    roportion

    P C hart for Rejects

    P=0.1685

    3.0SL=0.3324

    20100

    0. 1

    0. 0

    Sample Number

    -3.0SL=0.004728

    Constructing p Chart

    printed circuit boards with various wave solder

    machine, which passes the boards over a surface of

    liquid solder. Soldered boards are then connected to

    test stations, which test the circuits and classify the

    boards as either conforming or nonconforming.

    Following table contains records of the daily

    numbers of rejected circuit boards for a 30 days

    period.

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    Constructing p Chart

    Step 1

    Choose Stat >

    Control Charts >

    Attributes Charts >

    P.

    Constructing p Chart

    Ste 2

    In Variables, enter

    Rejects.

    In Subgroup sizes,

    enterSampled.

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    Constructing p Chart

    Step 3

    Select tests for special

    causes

    Constructing p Chart

    What is your analysis of

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    Constructing np Chart

    Attribute

    Unit of measure

    Defectives (defected units)

    Sample Size

    Constant

    Data Collection Frequencyhourly, daily, weekly, etc.

    Constructing np Chart

    Suppose you work in a department, where items are

    routed through successions of different processes. In

    order to keep track of an items progress is to attach

    paperwork, also known as travelers. To monitor the

    quality of such paperwork; periodic samples of 100

    travelers are examined for errors, where a

    nonconforming document is defined to be one that

    contains at least one error. Following table shows datafrom 25 daily samples of 100 drawn from completed

    travelers prior to initiating production.

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    Day Sample Size Nonconforming Doc

    1 100 10

    Example 9.2 Step 1: Collect data

    Day Sample Size Nonconforming Doc

    14 100 21

    3 100 10

    4 100 11

    5 100 6

    6 100 7

    7 100 12

    8 100 10

    16 100 12

    17 100 11

    18 100 6

    19 100 10

    20 100 10

    21 100 11

    9 100 6

    10 100 11

    11 100 9

    12 100 14

    13 100 16

    22 100 11

    23 100 11

    24 100 6

    25 100 9

    100

    Constructing np Chart

    Step 2: Calculate the Central Limit

    ==

    kn

    Xipn

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    Constructing np Chart

    Step 3: Calculate the control limits

    )1(3 ppnpnUCL +=

    )1(3 ppnpnLCL =

    Constructing np Chart

    Suppose you work in a department,

    w ere ems are rou e roug

    successions of different processes. In

    order to keep track of an items

    progress is to attach paperwork, also

    known as travelers. To monitor the

    quality of such paperwork; periodic

    samples of 100 travelers are

    examined for errors, where a

    to be one that contains at least one

    error. Following table shows data

    from 25 daily samples of 100 drawn

    from completed travelers prior to

    initiating production.

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    Constructing np Chart

    Step 1

    Choose Stat >

    Control Charts >

    Attributes Charts >

    NP.

    Constructing np Chart

    Ste 2

    In Variables, enter

    Rejects.

    In Subgroup sizes,

    enterSampled.

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    Constructing np Chart

    Step 3

    Select tests for special

    causes

    Constructing np Chart

    Analyze the results.

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    PIQC Institute of Quality

    Exercise np Chart

    The following tablecontains the number of

    accidents on the work

    site across 40 operating

    Number of Accidents

    Un

    it

    March-

    June

    July to

    Oct

    Nov to

    Feb

    1 2 1 2

    Number of Accidents

    Un

    it

    March-

    June

    July to

    Oct

    Nov to

    Feb

    21 3 4 1

    divisions of a certain

    company.3 2 4 0

    4 1 2 4

    5 1 3 1

    6 1 1 1

    7 4 8 8

    8 0 0 0

    9 2 1 2

    10 1 0 2

    11 3 2 0

    23 1 4 1

    24 3 1 2

    25 1 4 4

    26 1 0 0

    27 1 0 0

    28 1 0 0

    29 0 0 0

    30 0 0 0

    31 0 0 12

    12 2 6 3

    13 0 3 1

    14 0 0 0

    15 1 0 1

    16 2 2 4

    17 0 3 2

    18 0 0 3

    19 2 0 4

    20 2 6 7

    32 1 0 1

    33 2 3 2

    34 0 0 0

    35 0 2 3

    36 0 0 0

    37 0 0 0

    38 0 0 0

    39 0 1 0

    40 1 1 1

    ANSWER

    =n

    Any special cause variation?

    ______________________________________________

    ______________________________________________

    ______________________________________________

    onc us on:

    ______________________________________________

    ______________________________________________

    ______________________________________________

    ______________________________________________

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    Constructing c Chart

    Attribute

    Unit of measure

    Defects (e.g., no. of defects in a unit)

    Sample Size

    Constant

    Data Collection Frequencyhourly, daily, weekly, etc.

    Constructing c Chart

    One measure of software quality is the error rate per

    1000 lines of code. With the abbreviation k for the word

    thousand, a block of 1000 lines of computer code is

    often abbreviated as KLOC (K lines of code). Following

    table show the defects per KLOC obtained from daily

    test logs in a software company. Plot a c chart for this

    case.

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    Constructing c Chart Step 1: Record the dataDay Number of Errors per C 1000

    Lines of Code (KLOC), Ci

    1 6

    2 7

    Day Number of Errors per C 1000

    Lines of Code (KLOC), Ci

    16 3

    17 2

    4 6

    5 8

    6 6

    7 5

    8 8

    9 1

    19 0

    20 1

    21 2

    22 5

    23 1

    24 7

    10 6

    11 212 5

    13 5

    14 4

    15 3

    25 7

    26 127 5

    28 5

    29 8

    30 8

    Constructing the c Chart

    Step 2: Calculate the the average, UCL and LCL

    csubgroupsofno.total

    defectstotalCenterline

    subgroupperdefectsofnumberc

    ==

    =

    cc

    c

    3LCL

    3cUCL

    =

    +=

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    Constructing the c Chartk

    ==

    =

    k

    C

    c ii

    1

    ==

    == cc 3LCL

    Constructing the c Chart

    Step 3: Plot the c Chart

    15

    10

    leCount

    C Chart for No. of Defects

    1

    =

    1.0SL=7.966

    2.0SL=10.33

    3.0SL=12.70

    109876543210

    5

    0

    Sample Number

    Sam

    .

    -1.0SL=3.234

    -2.0SL=0.8671-3.0SL=0.000

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    PIQC Institute of Quality

    Constructing c ChartOne measure of software quality

    s e error ra e per nes o

    code. With the abbreviation k for

    the word thousand, a block of

    1000 lines of computer code is

    often abbreviated as KLOC (K

    lines of code). Following table

    show the defects per KLOC

    obtained from daily test logs in a

    .

    for this case.

    Constructing c Chart

    Step 1

    Choose Stat >

    Control Charts >

    Attributes Charts >

    c.

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    Constructing c Chart

    Step 2

    In Variables, enter

    Blemish.

    Constructing c Chart

    Step 3

    Define the control limits

    for standard deviations

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    PIQC Institute of Quality 2

    Constructing c ChartStep 4

    Select tests for special

    causes

    Constructing c Chart

    What is your analysis of

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    Exercise c Chart

    Off-color flaws in aspirins are caused by extremely small

    amounts of iron that change color when wet aspirin

    material comes into contact with the sides of drying

    containers. At Dow Chemical plant, out of every batch of

    aspirin, a 250-lb sample is taken and the number of off-

    color flaws is counted. Following table shows the number

    of flaws per 250-lb sample obtained over a 25-days

    period.

    Sample

    Number

    Number of Flaws

    1 46

    C Chart Step 1: Collect data

    Sample

    Number

    Number of Flaws

    14 49

    3 56

    4 57

    5 37

    6 51

    7 47

    8 34

    16 59

    17 53

    18 61

    19 63

    20 42

    21 45

    9 30

    10 44

    11 47

    12 51

    13 46

    22 43

    23 42

    24 39

    25 38

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    ANSWER

    Any special cause variation?

    ______________________________________________

    ______________________________________________

    ______________________________________________

    onc us on:

    ____________________________________________________________________________________________

    ______________________________________________

    ______________________________________________

    Constructing u Chart

    Attribute

    Unit of measure

    Defects (e.g., no. of defects in a unit)

    Sample Size

    Varying Data Collection Frequency

    hourly, daily, weekly, etc.

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    Constructing u Chart

    The software error rate per 1000 lines of code (i.e., per

    KLOC) were obtained from daily test logs for the purpose

    of tracking error rates. Suppose that the programming

    department decides to speed up the daily error counting

    process by simply counting the numbers of errors in

    finished software modules. Since the module may

    consist of any number of lines of code, the reported error

    rates must be converted to a per unit or per KLOC

    basis before charting.

    Constructing u Chart

    ksubgroupsnformitieTotalNoncou

    sin=

    tsspect onunnum ero nota .

    in

    uuUCL 3+=

    inuUCL 3=

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    Constructing u Chart

    Constructing u Chart

    Step 1

    Choose Stat >

    Control Charts >

    Attributes Charts >

    u.

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    Constructing u ChartSte 2

    In Variables, enter

    Defects.

    In Subgroup sizes,

    enterSample.

    Constructing u Chart

    Step 3

    Select tests for special

    causes

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    Constructing u Chart

    Analyze the results.

    Exercise u Chart

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    ANSWER

    Any special cause variation?

    ______________________________________________

    ______________________________________________

    ______________________________________________

    onc us on:

    ____________________________________________________________________________________________

    ______________________________________________

    ______________________________________________

    ACCURACY & PRECISION

    54

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    ACCURACY & PRECISION

    55PIQC Institute Of Quality

    (A) Most of the da ta we re on ta rget,with very little variation from it.

    (C) Even when most of the da ta w ereclose toge ther, they were located off

    the target b y a significa nt am ount.

    (B) Although some d ata were ontarget , ma ny ot hers were dispe rsed

    awa y from the target.

    (D) The da ta we re off targe t andwidely dispersed

    Is Process within Specification Limits?

    Capable

    56

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    Process capability is the natural variation in aprocess that results from common causes.

    Chapter 08 Process Capability

    Process capability

    A process is in Statistical Control when

    When special causes have been identified andeliminated.

    stable.

    Mostly the assumption for process capability isthat data is normally distributed.

    Estimating Process Variation

    Chapter 08 Process Capability

    When subgroup are formed, Control chart data can.

    For normally distributed data, R chart and s chartcan be used to calculate the standard deviation.

    Where, R bar is the average of the ranges of all subgroups.

    Assumption: Data is normally distributed

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    Estimating Process Variation

    Chapter 08 Process Capability

    For normally distributed data, R chart and s chartcan e use o ca cu a e e s an ar ev a on.

    Where, S bar is the average standard deviation of the std deviations of allsubgroups.

    Assumption: Data is normally distributed

    Example, you have 100 readings for a particular process.

    Process Capability

    Process capabil ityis the natural variation in a

    Chapter 08 Process Capability

    process that results from common causes.

    Cp= (USL LSL)

    6Where:

    USL = upper spec. limitLSL = lower spec. limit

    = standard deviation of the process

    = An estimate of process standard deviation based on the samplestandard deviation, s)

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    Chapter 08 Process Capability

    Process Capability

    USL LSL is the allowable process spread

    6 is the actual process spread

    6 is the estimated process spread

    Cp < 1.0 not capable

    Cp = 1.0 Marginally capableCp > 1.0 capable

    Capability Indexes

    Process capabil ityis the natural variation in aprocess that results from common causes.

    Chapter 08 Process Capability

    When Cp = 1, the natural variation is the sameas the design specification width

    When Cp < 1, a significant percentage ofoutput will not conform to the specifications

    Cp > 1, indicates good capability

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    One-sided capability indices that consider off- centered processes

    Cpu = (USL )/3

    C = LSL /3

    Chapter 08 Process Capability

    Cpk = Min (Cpl, Cpu) orwhere

    )(

    |2

    )(|

    LSLUSL

    uLSLUSL

    k

    +

    =

    ppk CkC )1( =

    USL = upper spec. limit

    LSL = lower spec. limit

    = the mean performance of the process

    = standard deviation of the process (or an estimate based on thesample standard deviation, s)

    A controlled process shows an overall mean of 2.50 and

    Chapter 08 Process Capability

    Example

    an average range o . . amp es o s ze were useto construct the control charts.

    d2= 2.059

    Part A: What are extreme values?

    Part B:If specifications are 2.60 0.25, What is the process capability?

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    Overall mean = 2.50

    R bar = 0.42

    Chapter 08 Process Capability

    Sample size = 4

    Part A:

    d2= 2.059,

    = R/d2= 0.42/2.059 = 0.20.

    x reme va ues = ean

    Thus, the observed extreme values are 2.50

    3(.020), or 1.90to 3.10.

    Part B:

    Specifications are 2.60 0.25

    Chapter 08 Process Capability

    Example

    LSL = 2.35

    USL = 2.85

    Target = 2.60

    Apply the formula, Cp is less than 1 so not a capable process.

    Example 8.3

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    PIQC Institute of Quality 3

    In an automobile company, a lot of 500 shafts has been received from a

    vendor. The QC inspector at the receiving has taken a sample of 50pieces and measured the diameter of each of the 50 pieces. The

    recorded readings of the 50 pieces are given below. The required

    Exercise

    Item: Sha ft Parameter Diameter

    Lot size: 500 Sam ple size: 50

    Standard: 145 +/ - 3

    Dimensions (mm):

    spec ca ons o e s a are mm w a + - mm o erance.

    Calculate the Process Capability (Cp, Cpk) of the supplier.

    148 145 143 142 140 149 150 143 148 150

    148 145 147 148 141 147 144 142 149 146

    145 144 145 148 143 141 145 143 147 145145 144 146 149 145 142 143 142 146 143

    143 145 144 142 142 141 142 141 145 142

    ANSWER

    =

    Cp =

    Cpk =

    Conclusion:

    _____________________________________________

    _____________________________________________

    68PIQC Institute Of Quality

    __________________________________________________________________________________________

    _____________________________________________

    _____________________________________________

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