2011-2015 Delivery Program and 2012-2013 Operational Plan ... · PDF file2011-2015 Delivery...

2011-2015 Delivery Program and 2012-2013 Operational Plan

Quarterly Progress Report to 31 March 2013

About this Report Integrated Planning and Reporting legislation requires that the General Manager provide a report on progress to the Council at least every six months in implementing the Delivery Program and Operational Plan. The preferred reporting practice for this report is to provide quarterly updates to ensure timely reporting on the progress and outcomes of the plans. This report also provides a status update of the 2012/2013 Works Program listed in the Operational Plan and the year to date progress. Legend - Unit of measure Symbol Meaning % Percentage # Number of d Days m Meters km Kilometres $ dollars

Port Macquarie-Hastings Council Operational Plan Quarterly Progress Report as at 31 March 2013

Table of Contents Focus Area - Ensuring good governance.……………………………………………………………………………………………………………………1 Focus Area - Looking after our people………………………………………………………………………………………………………………...…….11 Focus Area - Helping our community prosper……………………………………………………………………………………………………………....30 Focus Area - Looking after our environment……………………………………………………………………………………………………………..…38 Focus Area - Planning and providing our infrastructure…………………………………………………………………………………………………...45 2012-2013 Works Program Progress Report………………………………..…………………………………………………………….………………..64


Community Strategic Plan: 1.1 Engage the community in decision making by using varied communication channels that are relevant to residents

Delivery Program Objective: 1.1.1 Use a variety of tools to engage with the community in a manner that is representative, transparent and reflected in decision making.

Operational Plan Activity 2012 - 2013

Lead Responsibility

Success Measures Target YTD Actual Comment on Progress

1.1.1.1 Undertake a review of the communication channels used for engagement of the community

ExecServ 1. Review effectiveness of communication channels used.

1. 100% 1. 100% Ongoing. A wide range of channels are being used to reach a variety of audiences, YTD figures are: Media releases (180); E-news drops (32); Media statements (77); Printed marketing material (95); Advertising print (14); Radio advertising (12); Website unique visitors (186,266) and Social media posts (314). Of note, is that the reach of social media posts has increased by more than 20,000 this quarter, in line with the followers to Council's Facebook page reaching more than 1,000 individuals.

1.1.1.2 Continue liaison and consultation with the Community Reference Group (CRG)

ExecServ 1. Number of CRG consultation processes undertaken

1. 2# 1. 1# Ongoing. Community Reference Group engagement planned for April 2013 coinciding with the Integrated Planning and Reporting (IPR) documents on public exhibition.

2. Publish quarterly newsletter to the CRG

2. 4# 2. 2# Ongoing. Newsletter due to be distributed in April 2013. Community Reference Group membership has increased with 10 requests received between November 2012 - February 2013.

Ensuring good governance Page 1

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Community Strategic Plan: 1.1 Engage the community in decision making by using varied communication channels that are relevant to residents

Delivery Program Objective: 1.1.1 Use a variety of tools to engage with the community in a manner that is representative, transparent and reflected in decision making.


Lead Responsibility


1.1.1.3 Publish weekly ‘Council Matters’ information page

ExecServ 1. Publish weekly ‘Council Matters’ column

1. 48# 1. 41# Ongoing. Council Matters is printed each week in Port Macquarie News, Wauchope Gazette and the Camden Haven Courier.

1.1.1.4 Publish four (4) ‘Community Connect’ newsletters annually

ExecServ 1. Publish ‘Community Connect’ newsletters

1. 4# 1. 3# Ongoing. The Community Connect newsletter has been distributed with rate notices in the first, second and third quarters of the financial year.

Community Strategic Plan: 1.2 Create professional development opportunities and networks to support future community leaders

Delivery Program Objective: 1.2.1 Develop and implement corporate leadership practices that support the achievement of community goals


Lead Responsibility


1.2.1.1 Conduct biennial Employee Opinion Survey OrgDev 1. Employee Opinion Survey undertaken

1. 100% 1. 100% Ongoing. Survey completed week of 16 November 2012, currently reports are being reviewed by Group Managers and Directors for specific and organisational actions.

1.2.1.2 Develop a centralised process for the application of attendance at conferences in line with budget centralisation

OrgDev 1. Conference application process implemented

1. 100% 1. 100% Achieved. Conferences budget has been consolidated to the Learning & Development section and all requests to attend conferences are currently being managed centrally.

1.2.1.3 Conduct skills gap analysis to plan induction, training and ongoing support services for new Councillors

ExecServ 1. Annual Councillor training plan developed

1. 100% 1. 0% Not commenced. Councillor Induction program recently completed. Development of a training plan will occur before the end of the financial year.

2. Review Councillor Induction Policy

2. 100% 2. 0% Not commenced. Councillor Induction Policy to be reviewed prior to the end of the financial year.

1.2.1.4 Develop and implement a community participation strategy to allow community members optimal participation in Council decision making processes

ExecServ 1. Develop a 'Participation in Council Decision Making' participation strategy

1. 100% 1. 75% Ongoing. Development of the participation strategy underway.


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Community Strategic Plan: 1.2 Create professional development opportunities and networks to support future community leaders

Delivery Program Objective: 1.2.1 Develop and implement corporate leadership practices that support the achievement of community goals


Lead Responsibility


2. Implement 'Participation in Council Decision Making' participation strategy

2. 100% 2. 15% Ongoing. Development of the participation strategy currently underway.

Community Strategic Plan: 1.3 Create strong partnerships between all levels of government and their agencies so that they are effective advocates for the community.

Delivery Program Objective: 1.3.1 Participate in active alliances that allows other agencies to make effective decisions that consider the needs of our community.


Lead Responsibility


1.3.1.1 PMHC to continue to participate in the Mid North Coast Group of Councils meetings and sub-alliance groups.

ExecServ 1. Ongoing participation in MIDROC

1. 100% 1. 100% Achieved. General Manager attendance at 8 February General Manager's Advisory Committee. Mayor and General Manager attendance at 22 February MIDROC Board meeting.

1.3.1.2 Regular attendance by senior management at Business Network Meetings

ExecServ 1. Regular attendance at Business Network meetings.

1. 100% 1. 100% Achieved. Meetings with Wauchope Chamber of Commerce, Camden Haven Chamber of Commerce and Northside Progress Association.

1.3.1.3 Senior management attendance at quarterly meetings with State and Federal Members of Parliament

ExecServ 1. Quarterly meetings with State and Federal members

1. 4# 1. 13# Achieved. To date, 13 meetings have been held with the following State and Federal members: State Member for Oxley, Andrew Stoner State Member for Port Macquarie, Leslie Williams Federal Member for Lyne Rob Oakeshott


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Community Strategic Plan: 1.4 Demonstrate conscientious and receiptive civic leadership

Delivery Program Objective: 1.4.1 Comply with Local Government legislation, policies and agreed standards and communicate the impacts of this to the community


Lead Responsibility


1.4.1.01 Produce PMHC Annual Report in line with the legislation

ExecServ 1. Annual Report adopted by Council & submitted to DLG

1. 100% 1. 100% Achieved. The Annual Report for 2011/2012 was presented to the November 2012 Ordinary Council Meeting. The report is available for viewing on Council's website, hard copies have been placed in all Customer Service Offices and Library Branches and a copy has also been provided to the Division of Local Government (LG Act s428).

1.4.1.02 Report progress against the Delivery Program to Council bi-annually

ExecServ 1. Report Delivery Program status to Council

1. 4# 1. 3# Ongoing. This is the third quarterly report to Council on the Delivery Program this financial year.

1.4.1.03 Report progress against the annual Operational Plan to Council bi-annually

ExecServ 1. Report Operational Plan status to Council

1. 4# 1. 3# Ongoing. This is the third quarterly report to Council on the Operational Plan for 2012-2013.

1.4.1.04 Implement the 2012-2013 Internal Audit Plan. ExecServ 1. Implement the Internal Audit Plan

1. 100% 1. 60% Ongoing. Currently four (4) out of seven (7) audit projects are either completed or underway. With only one (1) audit project scope to be completed.

1.4.1.05 Develop and adopt the 2013-2014 Internal Audit Plan

ExecServ 1. Adoption of the 2013-2014 Internal Audit Plan

1. 100% 1. 75% Ongoing. The Audit Committee, at it's February Meeting, endorsed the 2013/2014 Internal Audit Plan be informed based on the draft Strategic Audit Plan.

1.4.1.06 Review and update the Compliance Register ExecServ 1. Annual Review of Compliance Register

1. 100% 1. 75% Ongoing. The Compliance Register has undergone a preliminary review. A further detailed review is planned to take place prior to the end of the financial year.

1.4.1.07 Ensure the Workplace Health and Safety policy. Practices and systems are current and in line with the 2012 WHS revised legislation

OrgDev 1. WHS policy and systems updated

1. 100% 1. 80% Ongoing. System reviewed and as Codes of Practice released our internal documents are being updated.

1.4.1.08 Review of the Privacy Management Plan ExecServ 1. Review of the Privacy Management Plan

1. 100% 1. 50% Ongoing. Review has commenced.


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Delivery Program Objective: 1.4.1 Comply with Local Government legislation, policies and agreed standards and communicate the impacts of this to the community


Lead Responsibility


1.4.1.09 Review of Council policy register ExecServ 1. Annual Review of Council Policy Register

1. 100% 1. 75% Ongoing. Review of Policy Register is continuing throughout the year.

1.4.1.10 Conduct two (2) off-site Council meetings during 2012-2013

ExecServ 1. Off-site Council Meetings conducted

1. 2# 1. 2# Achieved. Off-site Council Meetings held in July at Wauchope and August at Laurieton. Council Meeting dates were determined at the November Ordinary Council Meeting with the June 2013 Meeting identified as an off-site meeting to be held in Wauchope.

Delivery Program Objective: 1.4.2 Manage Council’s financial assets & to provide accurate, timely and reliable financial information for management purposes.


Lead Responsibility


1.4.2.1 Monitor and report on Council’s financial Position

FinServ 1. Monthly Review of Financial Position and Major Projects Report

1. 12# 1. 7# Ongoing. Monthly review of financial position for the months covering June 2012 to February 2013, except for July which is too early in the financial year to provide meaningful data. The December review is included in the QBRS that went to Council in February.

2. Quarterly Budget Review Statement (QBRS) to Council

2. 4# 2. 2# Ongoing. QBRS for December quarter presented to Council in February.

1.4.2.2 Optimise Council’s investment returns (within policy, the Local Government Act and Regulations)

FinServ 1. Investment return to exceed benchmark

1. 100% 1. 75% Ongoing. Interest earned exceeded benchmark for the quarter.

2. Monthly Investment Report to Council

2. 11# 2. 9# Ongoing. Investment Reports for November, December, January and February went to Council in the March quarter.

3. Review Investment Policy

3. 100% 3. 0% Ongoing. Not due this quarter.

1.4.2.3 Ensure all statutory financial reports and returns are completed in an accurate and timely manner

FinServ 1. Audited Financial Statements lodged with the DLG

1. 100% 1. 100% Achieved. Audited financial statements lodged November 2012.


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Delivery Program Objective: 1.4.2 Manage Council’s financial assets & to provide accurate, timely and reliable financial information for management purposes.


Lead Responsibility


2. BAS, Payroll Tax, FBT return and ABS return lodged by relevant due dates

2. 100% 2. 75% Ongoing. All returns lodged by due date.

3. Financial statements prepared and audited

3. 100% 3. 100% Achieved. Annual financial statements prepared and audited September 2012.

1.4.2.4 Develop Annual Budget and update Long Term Financial Plan

FinServ 1. 2013-2014 Budget adopted by Council


2. Develop draft 2013-2014 Annual Budget

2. 100% 2. 100% Achieved. Draft budget developed and presented to Councillors in March 2013.

3. Table the draft 2013-2014 budget at the April 2013 Council meeting for placing on public exhibition


4. Update the Long Term Financial Plan in line with the draft 2013-2014 draft budget

4. 100% 4. 100% Achieved. 2013-2023 Long Term Financial Plan updated March.

Delivery Program Objective: 1.4.3 Provide procurement, tendering and purchasing (including Store) services to the organisation


Lead Responsibility


1.4.3.1 Review current procurement processes to achieve cost savings across the organisation

BusServ 1. Establishment a Procurement Steering Group

1. 100% 1. 0% Ongoing. Procurement was reviewed by consultants. Further internal work is currently occurring in early 2013.

2. Implement the actions as listed in the procurement roadmap

2. 100% 2. 75% Ongoing. The implementation of actions of the road map are progressing as agreed.


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Delivery Program Objective: 1.4.3 Provide procurement, tendering and purchasing (including Store) services to the organisation


Lead Responsibility


3. Review the Purchasing policy and procedure

3. 100% 3. 100% Ongoing. All policies and procedures have been reviewed and are currently on public exhibition. It is expected that a final recommendation report will be presented for the consideration of Council at the May Ordinary Council Meeting.

Delivery Program Objective: 1.4.4 Management of risk for Council and the community


Lead Responsibility


1.4.4.1 Review the Corporate Risk Register on a quarterly basis

BusServ 1. Quarterly Review of the Risk Register and report results to the Audit Committee

1. 4# 1. 3# Achieved. Corporate Risk Register and review progress reported to Audit Committee on a quarterly basis.

1.4.4.2 Annual review of insurance coverage BusServ 1. Annual Review of Insurance Coverage completed and renewals in place

1. 100% 1. 0% Ongoing. Review due to be completed in June 2013.

Delivery Program Objective: 1.4.5 Create a workplace that reflects Equal Employment Opportunity (EEO) principles


Lead Responsibility


1.4.5.1 Update the Human Resources System (HRS) to allow recording and reporting of Equal Employment Opportunities (EEO)

OrgDev 1. Update the Human Resources System

1. 100% 1. 40% Ongoing. Information provided to IT for review of Human Resources Information System requirements, will then liaise with Civica regarding their ability to deliver requirements.

1.4.5.2 Conduct training to ensure staff awareness of EEO and Anti Discrimination policies

OrgDev 1. All employees to attend Equal Employment Opportunity & Anti-Discrimination training

1. 100% 1. 75% Ongoing. EEO training scheduled for completion on a 24 month cycle. All staff trained in last quarter 2011, not scheduled for completion again until end 2013.


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Delivery Program Objective: 1.4.5 Create a workplace that reflects Equal Employment Opportunity (EEO) principles


Lead Responsibility


1.4.5.3 Ensure EEO principles are reflected in learning and development, recruitment and selection practices

OrgDev 1. Learning & Development Policies reviewed

1. 100% 1. 100% Achieved. All Policies reviewed to ensure they are compliant with EEO requirements.

1.4.5.4 Identify and provide where possible employment and development opportunities for EEO target groups

OrgDev 1. Establish organisational benchmarks for Equal Employment Opportunities

1. 100% 1. 75% Ongoing. All employees surveyed. Results entered and reporting underway.

Community Strategic Plan: 1.5 Implement innovative, fact based business practices

Delivery Program Objective: 1.5.1 Efficiently address community needs with responsive front line counter and call centre customer services that meet agreed standards


Lead Responsibility


1.5.1.1 Measure customer satisaction against the Standard of Service targets every six months

ComDev 1. Customer satisfaction level to be >75%

1. 75% 1. 90% Achieved. Customer satisfaction remains very high with the standards of service provided by staff.

1.5.1.2 Provide a Duty Planner & Surveyor for customer enquiries at the Customer Service counter Monday-Thursday 8:30am – 1:00pm

DevAss 1. Relevant staff available at the designated times and days

1. 100% 1. 100% Achieved. Duty Planner and Surveyor available Monday to Thursday each week.

1.5.1.3 Calls answered within service level agreements standards

ComDev 1. 75% of calls answered within service level agreement standards.

1. 75% 1. 76% Achieved. Grade of Service reached 79 % in January and February. Impact of an increased number of calls because of flooding in late Feb saw an impact on the March result which dropped marginally to 76%. However, this was still above target.

2. Abandoned calls less than 3%

2. 3% 2. 2% Achieved. Abandoned call rate remained steady at 2% for each month in this reporting period which maintains the trend from previous months.


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Delivery Program Objective: 1.5.1 Efficiently address community needs with responsive front line counter and call centre customer services that meet agreed standards


Lead Responsibility


1.5.1.4 Undertake a review of the Customer Service Charter

ComDev 1. Review of Customer Service Charter undertaken

1. 100% 1. 100% Ongoing. Final draft of Customer Experience Charter has been presented to the March 2013 Council meeting and is on exhibition for 28 days(until 29 April) for public comment and feedback.

1.5.1.5 Undertake a review of the Complaints Management policy and procedure.

ComDev 1. Review completed and changes tabled at a meeting of Council for consideration

1. 100% 1. 50% Ongoing. A review of the complaints management procedure is scheduled for review as a component of the customer experience initiative in the last quarter of 2012-2013. Research has commenced.

Delivery Program Objective: 1.5.2 Provide and maintain information management system that meets user requirements


Lead Responsibility


1.5.2.1 Implementation of the TRIM document management system

OrgDev 1. Implementation of the TRIM document management system

1. 100% 1. 100% Achieved. TRIM is implemented now need to move on to the utilisation and transfer of data from other systems to trim.

Delivery Program Objective: 1.5.3 Ensure ratepayer value for money through continual improvement in quality and efficiency of Council services


Lead Responsibility


1.5.3.1 Ensure efficient processing of development applications, construction certificates and complying development certificates.

DevAss 1. Average Complying Development Certificates processed within 7 days

1. 7d 1. 4d Achieved. 26 Complying Development Applications determined for the period, with a average net processing days of days 4 days.

2. Average Construction Certificates processed within 14 days

2. 14d 2. 14d Achieved. 72 Construction Certificates determined for the period, with an average net of 14 processing days.

3. Average Gross Development Applications processed within 90 days

3. 90d 3. 71d Achieved. 144 Development Applications determined for the period with a gross average processing days of 71 days (Note: does not include Section 96 Applications).


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Delivery Program Objective: 1.5.3 Ensure ratepayer value for money through continual improvement in quality and efficiency of Council services


Lead Responsibility


4. Median Development Applications processed within 40 days

4. 40d 4. 43d Ongoing. 144 Development Applications determined for the period with a median processing days of 43 days. (Note: does not include Section 96 Applications).


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Community Strategic Plan: 2.1 Create an environment and culture that allows the Port Macquarie-Hastings community to feel safe

Delivery Program Objective: 2.1.1 Provide leadership in implementing safety initiatives.


Lead Responsibility


2.1.1.1 Undertake crime risk assessments and CPTED assessments on new developments or on request

ComDev 1. Assessments completed within one month of application

1. 100% 1. 100% Achieved. All appropriate crime risk assessments have been completed for the quarter ending March 2013.

2.1.1.2 Act as a consent authority for liquor licences and make assessment on liquor licence applications

ComDev 1. All application processed within 14 days

1. 14d 1. 14d Achieved. All liquor applications received for the March 2013 quarter have been processed within the agreed time frame.

2.1.1.3 Improve existing public spaces and ensure future public spaces are safe and accessible

ComDev 1. Number of interactions involving Recreation and Building & Community Development projects

1. 5# 1. 3# Ongoing. Planning meetings and support given to Recreation and Buildings to obtain funding for Smoke Free Zone signage for sporting fields and public buildings. Two (2) funding applications submitted, signage ordered and provided for installation.

2. Number of other public areas implemented as smoke free

2. 3# 2. 4# Ongoing. Smoke Free Outdoor Areas Policy is currently being implemented at sporting facilities, public buildings and Hay Street Forecourt. Fact sheets and quit smoking information have been sent to the libraries and Council offices.

3. Percentage of playgrounds implemented as smoke free

3. 100% 3. 100% Achieved. All playgrounds are now smoke free.

Looking after our people Page 11Port Macquarie-Hastings Council Operational Plan Quarterly Progress Report as at 31 March 2013


Delivery Program Objective: 2.1.1 Provide leadership in implementing safety initiatives.


Lead Responsibility


2.1.1.4 Manage and deliver approved lifeguard services Rec&Build 1. Deliver approved lifeguard services

1. 100% 1. 75% Ongoing. Services provided at six (6) beaches between 1 - 26 January 2013. Patrols undertaken at Flynns and Town Beaches from 27 January 2013 to 31 March 2013. Future reports will have program delivered meeting annual allocation.

2. Deliver lifeguard education programs to schools and community groups

2. 1,250# 2. 3,902# Achieved. School education program delivered to 3902 students at 21 infants/primary schools across the local government area as part of the 2012/13 Lifeguard Education Program.

Delivery Program Objective: 2.1.2 Advocate for, support and coordinate emergency management services


Lead Responsibility


2.1.2.1 Coordinate the PMH Local Emergency Management Committee

InfraServ 1. Conduct quarterly Local Emergency Management Committee Meetings

1. 4# 1. 3# Ongoing. Local Emergency Management Committee meeting held within the reporting period. Three being conducted now for the year.

2.1.2.2 Provide and maintain buildings for Rural Fire Service (RFS) and State Emergency Service (SES)

Rec&Build 1. Condition based reports prepared for RFS & SES assets

1. 100% 1. 75% Ongoing. Condition based assessments of all RFS and SES facilities have been undertaken. Reports under development.

2. Inspect RFS and SES assets

2. 100% 2. 75% Ongoing. Staff attend recurrent Asset Working Group meetings with RFS staff. Maintenance of assets undertaken on a needs basis.

2.1.2.3 Coordinate the emergency disaster plan (DISPLAN)

InfraServ 1. Complete a review of the DISPLAN

1. 100% 1. 70% Ongoing. DISPLAN currently under review by Local Emergency Management Committee.

2.1.2.4 Implement Council actions included within the LGA Bush Fire Risk Management Plan

InfraServ 1. Implement Risk Management Plan actions for current financial year

1. 100% 1. 75% Ongoing. Risk management plan actions being implemented.



Delivery Program Objective: 2.1.3 Implement inspection, compliance and education practices that ensure acceptable levels of public and environmental health; as well as building and fire safety standards


Lead Responsibility


2.1.3.1 Monitor and report on compliance with building standards, including fire safety requirements

Compliance 1. Annual Report ( for the 2011/2012 period ) prepared on the building & fire safety audit inspection regime

1. 100% 1. 100% Achieved. Annual Report for the 2011/2012 reporting year completed in the first quarter.

2. Percentage of Building related complaints responded to within set customer service standards.

2. 80% 2. 73% Not achieved. Due to the very large number of building and storm water complaints received in this reporting period, some of which involve very complicated and protracted issues, the optimum service standard has been difficult to achieve.

2.1.3.2 Provide Ranger and law enforcement services to achieve compliance with legislation and regulations

Compliance 1. Annual Report (for the 2011/2012 period) prepared on community compliance with legislation and regulations

1. 100% 1. 100% Completed. Annual Report for the 2011-2012 reporting year completed in the first quarter.

2. Percentage of complaints regarding regulatory and companion animals responded to within the set customer service standards

2. 80% 2. 94% Achieved. Staff continually working to maintain above average service standards.

2.1.3.3 Advise residents on and achieve compliance with, Council’s Tree Management requirements within the Development Control Plan

Rec&Build 1. Educational material and Delivery Program developed and implemented.

1. 100% 1. 75% Ongoing. Information being provided to customers on a needs basis during this reporting period.

2. Investigations undertaken in relation to all reported illegal tree works.

2. 100% 2. 100% Ongoing. All reported breaches of Council's Tree Management Provisions are inspected by staff.



Delivery Program Objective: 2.1.3 Implement inspection, compliance and education practices that ensure acceptable levels of public and environmental health; as well as building and fire safety standards


Lead Responsibility


2.1.3.4 Provide for the effective, responsible care and management of companion animals

Compliance 1. Companion Animal education programs conducted for schools and the public

1. 20# 1. 10# Ongoing. Letters have been sent to all schools within the LGA to gauge interest in participating in the next round of school visits. One officer to attend Seniors Week festivities and Wauchope Show.

2.1.3.5 Undertake building and plumbing inspections to ensure compliance with relevant legislation, standards and approvals

D&E (Build&Dev) 1. Critical stage inspections carried out

1. 100% 1. 100% Achieved. 100% of critical stage inspections carried out.

2.1.3.6 Deliver water and sewer services to ensure public health and safety

W&S 1. Number of environmental issues relating to the operation of the sewer network

1. 0# 1. 4# Ongoing. Four recorded surcharges from sewer system reported to environmental hotline. Significant wet weather for period reason for issues.

2. Number of public health issues relating to water quality

2. 0# 2. 0# Ongoing. No public health issues recorded.

Community Strategic Plan: 2.2 Provide young people with a range of leisure activities and opportunities for personal development

Delivery Program Objective: 2.2.1 Build capacity in the community to support young people


Lead Responsibility


2.2.1.1 Coordinate and mentor the Youth Advisory Committee (YAC)

ComDev 1. Training/mentoring opportunities provided

1. 4# 1. 3# Ongoing. Regular YAC meetings have been held providing capacity building and skills development opportunities these include planning for the upcoming Youth Week program.

2. YAC Meetings held 2. 12# 2. 9# Ongoing. Regular weekly YAC meetings have been held. YAC meetings held in Port Macquarie, Wauchope and Laurieton.


Community Strategic Plan: 2.2 Provide young people with a range of leisure activities and opportunities for personal development

Delivery Program Objective: 2.2.1 Build capacity in the community to support young people


Lead Responsibility


2.2.1.2 Provide a range of public programs that encourage participation and engagement for young people

CultDev 1. Develop and deliver school holiday workshop programs

1. 4# 1. 21# Achieved. Four (4) workshops conducted in the July School Holiday Program, six (6) workshops conducted in the October School Holiday Program and 11 workshops conducted in the January School Holiday Program.

2. Hold weekend youth workshops

2. 100% 2. 75% Ongoing. Hard Core Acting workshop held for youth aged 13 - 15 with six (6) participants. Survivor performance and workshop with approximately 15 youth participating. Art using the ipad held in a two day workshop with 10 participants. One day Drawing Workshop held with Wendy Stokes with 10 participants.

2.2.1.3 Support and facilitate youth focused events/programs

ComDev 1. Evaluation of all events undertaken

1. 100% 1. 100% Achieved. Evaluations of all events and capacity building projects during the period have been undertaken and completed.

2. Youth Advisory Committee sponsored events/programs

2. 3# 2. 2# Ongoing. The 2013 National Youth Week Program has been developed and will commence in April.

2.2.1.4 Undertake skills building activities with Aboriginal young people

ComDev 1. Skills building activities undertaken

1. 2# 1. 25# Ongoing. Development of capability skills development is underway, primarily with the Birpai Local Aboriginal Lands Council and through the Bearlay Interagency.

2.2.1.5 Provide a range of capacity building opportunities for young people

ComDev 1. Capacity building activities to be undertaken

1. 4# 1. 3# Ongoing. Several capacity building activities undertaken including the Friday Night Wauchope Youth Program.


Community Strategic Plan: 2.3 Provide medical and social services for all members of the community

Delivery Program Objective: 2.3.1 Advocate for health and social services in accordance with the Social Strategy


Lead Responsibility


2.3.1.1 Implement healthy lifestyle programs ComDev 1. Healthy lifestyle initiatives implemented

1. 2# 1. 3# Ongoing. In this quarter, a report has been sent to the Department of Health and Ageing advising that all funding requirements have been met for the Move, Eat, Live Well program. Council approved the Community Garden being located at Central Road and construction will commence shortly. The Aboriginal Move, Eat, Live Well program also held a successful "Close the Gap" day at the Birpai Local Aboriginal Lands Council in March.

2.3.1.2 Advocate for increased social & health services i.e. housing, education, integrated transport, employment, medical and participate in the medical health network

ComDev 1. Social and/or health advocacy activities undertaken

1. 2# 1. 2# Achieved. Advocacy through the Social Strategy, Social Impact Assessments advice/evaluation for four (4) developments/projects. Review of the Social Impact Assessment Policy and Hastings Homelessness Network.

Community Strategic Plan: 2.4 Develop partnerships within the community to build on existing strengths and improve areas of social disadvantage

Delivery Program Objective: 2.4.1 Work with community groups to build capacity on social justice issues


Lead Responsibility


2.4.1.1 Advocate for special needs groups in the community and develop partnerships relating to special needs groups.

ComDev 1. Emerging issues addressed

1. 2# 1. 2# Ongoing. Advocacy for the Homeless Persons Information and Support Centre and Social Impact Assessments on developments and Council projects.

2.4.1.2 Review the 2010-2015 Social Strategy ComDev 1. Review of the Social Strategy

1. 100% 1. 75% Ongoing. Draft Social Strategy has been completed and will be going to the Council meeting in April.





Lead Responsibility


2.4.1.3 Implement and monitor the Disability Discrimination Act Action Plan 2008-2018 subject to budgetary approval

ComDev 1. Annual report of achievements for the previous financial year tabled at a Council meeting

1. 100% 1. 100% Achieved. Annual report of achievements received as a Council Report at the February Council meeting.

2. Number of strategies implemented on time and on budget

2. 100% 2. 75% Ongoing. Two new wheelchair accessible seats installed at the Glasshouse Auditorium. Westport all abilities playground concept plans and community engagement commenced. Falls Prevention presentations ongoing at the Port Base Hospital.

3. Quarterly reports prepared for Executive Group

3. 4# 3. 2# Ongoing. Annual Council Report submitted in February.

2.4.1.4 Coordinate and facilitate the Access Committee ComDev 1. Access Committee Meetings held

1. 6# 1. 7# Achieved. Two Access Committee meetings held in February and March

2. Number of staff trained in Australian sign language (AUSLAN)

2. 6# 2. 10# Achieved. 10 staff trained in AUSLAN basics to communicate with our deaf community and residents.

2.4.1.5 Work with the Bearlay Interagency to identify and prioritise strategies in the Aboriginal Reconciliation Action Plan 2008-2012

ComDev 1. By the 31st August 2012, identify the Reconciliation action Plan strategies to be implemented in 2012-2013

1. 100% 1. 100% Achieved. Bearlay Interagency involved in providing feedback regarding the Aboriginal Reconciliation Action Plan.

2. Implementation of the identified Reconciliation Action Plan Strategies

2. 100% 2. 25% Ongoing. Development of new Aboriginal Reconciliation Strategy 2013 - 2017 is continuing. The Community Participation Plan has been developed and Community Engagement has commenced.





Lead Responsibility


2.4.1.6 Review and implement the 2013-2018 Aboriginal Reconciliation Action Plan

ComDev 1. Aboriginal Reconciliation Action Plan reviewed

1. 100% 1. 100% Achieved. Review of the Aboriginal Reconciliation Action Plan was finalised during this quarter and a copy provided to the Bearlay Interagency. A report was provided to Council.

2.4.1.7 Coordinate community development funding programs

ComDev 1. 15 Community grants provided in accordance with the community grants program guidelines, within approved budgets and within designated timeframes.

1. 100% 1. 100% Achieved. The 2012-2013 Grants application round was completed in Nov 2012. Planning for the 2013-2014 Grants Round is well underway.

Community Strategic Plan: 2.5 Create events and activities that promote interaction and education

Delivery Program Objective: 2.5.1 Provide sponsorship and expertise to community groups coordinating social and community events


Lead Responsibility


2.5.1.01 Seniors Week program developed and implemented

ComDev 1. Seniors week program developed

1. 100% 1. 100% Achieved. The inaugural Port Macquarie-Hastings Council Seniors Lifestyle Expo was delivered on 18 March at Panthers with 76 information stalls, 25 free workshops and seniors entertainment. The event was a hit and very popular with seniors. The Young at Heart Seniors Short Film Festival was successfully delivered on 22 March with the Glasshouse.

2.5.1.02 Evaluate the Seniors Week programs for participation rates and activities supported

ComDev 1. Evaluation of Seniors Week undertaken

1. 100% 1. 75% Ongoing. A survey has been sent to all stallholders, workshop providers and senior entertainers to evaluate the Seniors Expo. A meeting with the Seniors Expo Working Group is scheduled for mid-April when the results of the survey can be evaluated.





Lead Responsibility


2.5.1.03 NAIDOC Week program developed and implemented

ComDev 1. NAIDOC Week program implemented

1. 100% 1. 100% Achieved. A very successful NAIDOC week calendar of events was held in July 2012.

2.5.1.04 Evaluate the NAIDOC Week programs for participation rates and activities supported

ComDev 1. Evaluation undertaken

1. 100% 1. 100% Achieved. Evaluation of NAIDOC week has now been completed in conjunction with the Bearlay Interagency sub-committee.

2.5.1.05 Reconciliation Week program of activities developed and implemented

ComDev 1. Reconciliation Week program implemented

1. 100% 1. 50% Ongoing. Reconciliation Week is held in the 4th quarter. Preparation is underway for this event.

2.5.1.06 Evaluate the Reconciliation Week programs for participation rates and activities supported

ComDev 1. Evaluation of Reconciliation Week undertaken

1. 100% 1. 0% Not commenced. Reconciliation Week is held in the fourth quarter. Evaluation will take place during this time.

2.5.1.07 Develop and implement a program of activities for the International Day for People with a Disability (IDPwD)

ComDev 1. IDPwD program implemented

1. 100% 1. 100% Achieved. Two events celebrated International Day of People with Disability on Friday 30 November 2012. The Wheelchair Cavalcade event with Mayor and Councillors joining the Access Committee for a roll and stroll along a key unconnected route. The Bago Magic Party on the Pier disco event for young adults with a disability who also assisted in the event coordination.

2.5.1.08 Evaluate the IDPwD programs for participation rates and activities supported

ComDev 1. Evaluation of IDPwD undertaken

1. 100% 1. 100% Achieved. Evaluation of the International Day of People with Disability has been undertaken with the Hastings Access Committee.

2.5.1.09 Seek grant funding to undertake an intergenerational forum for Aboriginal women for International Women’s Day if grant funding achieved

ComDev 1. Grant funding application submitted

1. 100% 1. 0% Not achieved. Grant program shut down and no longer available. Other grant opportunities to be explored.

2. Measure the event participation rate

2. 100% 2. 100% Achieved. Council assisted in organising a successful international women's day event which was held at the Birpai Local Aboriginal Lands Council. Grant funding not available this year.





Lead Responsibility


2.5.1.10 Develop and implement a program of activities for Youth week

ComDev 1. Evaluation of Youth Week undertaken

1. 100% 1. 75% Ongoing. Youth Week will commence in April. A full program of activities and events has been developed by the Youth Advisory Council (YAC). Evaluations of all activities and events will be undertaken and reported in the next quarter.

2. Youth Week program developed

2. 100% 2. 100% Achieved. Youth Week Program developed and on track to be delivered in April.

2.5.1.11 Coordinate the development of the Heritage Festival program and promotion of the festival

CultDev 1. Evaluation of Heritage Festival Program undertaken

1. 100% 1. 0% Not commenced. Heritage Festival falls in April-May 2013.

2. Heritage Festival program developed

2. 100% 2. 0% Not commenced. Heritage Festival falls in April-May 2013.

2.5.1.12 Deliver the annual Glasshouse Community Grants Scheme

CultDev 1. Community grants program advertised by May and allocated on time and within budget allocations.

1. 100% 1. 100% Achieved. Report presented to October 2012 Council meeting.

Delivery Program Objective: 2.5.2 Deliver cultural and heritage education programs


Lead Responsibility


2.5.2.1 Seek external grant funding to supplement Glasshouse resources

CultDev 1. Minimum of four grant applications applied for

1. 4# 1. 0# Ongoing. An application is currently being prepared for funding from the Community Energy Efficiency Program for the Gallery.

2.5.2.2 Implement school education programs for performing and visual artists engagements

CultDev 1. Number of participants in School Education Programs

1. 6,180# 1. 4,505# Ongoing. A total of 4,505 participants in Education Programs occurred in the period 1 July 2012 to 31 March 2013.

2. Number of School Education Programs delivered

2. 123# 2. 50# Ongoing. Number of programs delivered has decreased on previous year, however programs delivered were larger in size, resulting in overall growth in participants.



Delivery Program Objective: 2.5.2 Deliver cultural and heritage education programs


Lead Responsibility


2.5.2.3 Coordinate training opportunities relevant to heritage volunteers, performing and visual artists

CultDev 1. Number of participants (Minimum 15 participants per program)

1. 15# 1. 27# Achieved. Greater than 15 participants.

2. Number of program opportunities

2. 2# 2. 1# Ongoing. Nava Professional Development for Visual Artists.

2.5.2.4 Implement cultural appreciation and audience development through public programs

CultDev 1. Education program developed

1. 100% 1. 100% Achieved. Education Program developed and distributed to target education groups November 2012.

2. Number of participants in cultural appreciation programs

2. 311# 2. 220# Ongoing. 220 events delivered (to end February) including Public Programs, Disability Programs and Education Programs.

2.5.2.5 Implement professional development opportunities for artists working in the creative industries

CultDev 1. Development opportunities undertaken

1. 2# 1. 2# Achieved. Nava Professional Development for Visual Artists, and Drawing Workshop with Wendy Stokes.

2. Number of participants in the development opportunities (Minimum 10 participants per event)

2. 10# 2. 68# Achieved. 68 Participants in Nava and Drawing Workshops.

2.5.2.6 Engage with educational establishments to deliver relevant training opportunities for teachers and students

CultDev 1. Number of programs supported

1. 74# 1. 46# Ongoing. 46 programs delivered to end of February.

2.5.2.7 Provide support to the Hastings Museums Program

CultDev 1. Number of actions delivered from the Hastings Muesums Program

1. 4# 1. 2# Ongoing. Provided volunteer training to Museums Program and continuation of the Migrations Heritage Project.

2.5.2.8 Seek external grant funding to assist in the maintenance of heritage sites

CultDev 1. Minimum number of grant applications applied for

1. 4# 1. 1# Ongoing. Funding received from Museums & Galleries NSW for volunteer training on heritage collection documentation.


Community Strategic Plan: 2.6 Provide social and community infrastructure and services

Delivery Program Objective: 2.6.1 Work with rural communities to evaluate and identify needs


Lead Responsibility


2.6.1.1 Participate in the rural communities network ComDev 1. Rural network meetings

1. 6# 1. 3# Ongoing. Meetings occur on bi-monthly basis and Council staff have attended all meetings during the period.

Delivery Program Objective: 2.6.2 Create access to community facilities that allow a range of social, health and wellbeing activities


Lead Responsibility


2.6.2.1 Seek grant funding to sustain and improve public halls and community buildings

ComDev 1. Grant applications supported for Public Halls and Community Buildings

1. 5# 1. 6# Ongoing. Council has applied for six (6) grants to date for public halls and community buildings. During the March quarter, Council has been successful in obtaining three (3) grants.

2.6.2.2 Support S355 committees in the operation of existing community facilities

ComDev 1. Attend a minimum of two S355 committee meetings per facility

1. 100% 1. 75% Ongoing. 15 s355 committee meetings have been attended to date.

2. Number of facilities managed/inspected annually

2. 100% 2. 75% Ongoing. Facilities are being managed and inspected in line with building services maintenance and inspection schedule.

3. Quarterly financial reports provided to s355 Committee

3. 100% 3. 75% Ongoing. Quarterly financial reports are being provided to the s355 management committees as agreed.

2.6.2.3 Complete the Masterplan for the Environment and Creativity Centre (ECC)

ComDev 1. Environment and Creativity Centre Masterplan completed

1. 100% 1. 25% Ongoing. ECC project report provided to November 2012 Council meeting outlining constraints on site and cost indications to Council. Second Report provided to Council in February 2013 noting the background and the constraints in detail and indicative costing. The project is currently being considered as to the appropriate next steps.



Delivery Program Objective: 2.6.2 Create access to community facilities that allow a range of social, health and wellbeing activities


Lead Responsibility


2.6.2.4 Work with the community on the Headspace initiative to support its implementation in the local government area

Com Dev 1. Relevant Headspace initiative meetings attended

1. 100% 1. 100% Achieved. During this period two consortium meetings were attended as well as the official opening. Council's Youth Community Development Officer assisted in working with Headspace staff to develop a youth committee who organised the opening.

2.6.2.5 Undertake Social Impact Assessments on relevant Development Applications

Com Dev 1. Assessments analysed within 30 days of receipt

1. 100% 1. 100% Achieved. No outstanding social impact assessments.

2.6.2.6 Develop & implement accessible public programs that encourage participation and engagement in the arts for people with a disability/socially disadvantaged groups

CultDev 1. Accessible Public Programs implemented

1. 2# 1. 1# Ongoing. Planning meetings with Accessible Arts have been held to deliver disability friendly training for venue managers in October 2013 as well as planning a touring regional exhibition in 2014 of artists with a disability.

2. Minimum number of 10 participants in each program

2. 10# 2. 22# Achieved. Art & Alzheimers Program run over 9 months from July to March 2013 with over 200 participants. Creatability Mental Health Workshops delivered in the first quarter as a pilot program with 12 participants.

2.6.2.7 Provide access to Glasshouse facilities through venue hire opportunities

CultDev 1. Number of community hire groups

1. 10# 1. 17# Achieved. Council has adopted a tiered pricing structure with the provision of a 40% discount to eligible community groups to encourage community use of the Glasshouse.

Delivery Program Objective: 2.6.3 Provide a range of cemetery and crematorium facilities and services in a sustainable manner


Lead Responsibility


2.6.3.1 Deliver crematorium and cemetery services and facilities within budget

BusServ 1. Services are delivered within budget

1. 100% 1. 75% Ongoing. Crematorium and Cemetery Services delivered within budget.



Delivery Program Objective: 2.6.3 Provide a range of cemetery and crematorium facilities and services in a sustainable manner


Lead Responsibility


2.6.3.2 Provide perpetual maintenance in cemeteries according to adopted service standards

BusServ 1. Undertake maintenance schedule

1. 100% 1. 75% Ongoing. Maintenance schedule is on target and is ongoing throughout the year.

Community Strategic Plan: 2.7 Empower the community to be active and involved in community life

Delivery Program Objective: 2.7.1 Encourage and build capacity for community groups to be active and self sustaining


Lead Responsibility


2.7.1.1 Develop & implement volunteer policy and programs for Council facilities

ComDev, CultDev, Rec&Build

1. Number of volunteers

1. 380# 1. 519# Achieved. Council has a strong volunteer base which support a range of Council activities such as the Library, s355 committees, youth programs, access, Glasshouse activities, environment groups.

2.7.1.2 Offer NSW Sport & Recreation capacity building programs

Rec&Build 1. Training programs offered within the Local Government Area

1. 2# 1. 0# Not commenced. No appropriate courses have been run in the PMH area during this quarter.

2.7.1.3 Build capacity within community and cultural groups by working with these groups to access grant funding

ComDev 1. Number of community, sporting, cultural and recreational groups given support/assistance

1. 100% 1. 100% Ongoing. A range of community groups have received information to support these groups accessing grant opportunities.

2.7.1.4 Facilitate access to open spaces and Council recreation facilities for community events

Rec&Build 1. Number of events utilising Council open spaces and facilities

1. 344# 1. 331# Ongoing. Event/ceremony applications were approved during the third quarter reporting period.


Community Strategic Plan: 2.8 Promote cultural and artistic expression

Delivery Program Objective: 2.8.1 Implement arts and cultural programs that engage the community and deliver a range of high quality performing and visual arts and cultural development services.


Lead Responsibility


2.8.1.01 Develop and implement an artistic and cultural program which supports best arts practice in line with state and national arts industry bodies

CultDev 1. Number of participants

1. 125,000# 1. 68,698# Ongoing. Reduction in Gallery visitation is partially due to some lengthy exhibition change-overs in the period. In the prior period, the Gallery also presented Art Express which was a high profile exhibition with high visitation and as content in exhibitions can vary significantly, visitation can vary from year to year.

2. Number of programs delivered

2. 420# 2. 274# Ongoing. A total of 274 programs including Performing Arts, Public Programs, Education and Gallery Exhibitions have been delivered from 1 July to 31 March 2013 at the Glasshouse.

2.8.1.02 Build and develop links with the local community, business networks, regional and national government bodies to deliver cultural program

CultDev 1. Evaluation feedback obtained (80% satisfaction)

1. 80% 1. 100% Achieved. Public Programs Feedback Form indicated 100% would recommend the program to others.

2. Number of community groups worked with and number of attendees

2. 55# 2. 21# Ongoing. Council has resolved to implement a tiered pricing structure to enable a 40% discount to be applied to eligible community groups to encourage community use of the Glasshouse.

2.8.1.03 Manage Council art and heritage collection including acquisition, cataloguing and conservation

CultDev 1. Ensure all works are included in the gallery collection catalogue and online

1. 100% 1. 75% Ongoing. The basic Collection catalogue is up to date. The Gordon Darling grant activities involves the whole Collection being professionally photographed.

2. Number of times works from the Council’s art collection exhibited in Glasshouse during 2012-2013

2. 4# 2. 3# Ongoing. Exhibition has been exhibited three (3) times. Foyer Display in Glasshouse; Fun With Colour Children's Exhibition; and Hand Picked Collaborative Project with Business Chamber.

2.8.1.04 Develop an annual exhibition program that shows a diverse mix of contemporary art

CultDev 1. Six Annual Exhibitions

1. 6# 1. 20# Achieved. A total of 20 exhibitions have occurred in the period 1 July 2012 to 31 March 2013.





Lead Responsibility


2.8.1.05 Develop and deliver a heritage program based on the history of the Glasshouse site & local area

CultDev 1. Heritage Programs implemented

1. 2# 1. 0# Ongoing. Audio-Visual Interpretation Project commenced and Exterior Projections onto the Glasshouse wall also commenced.

2. Minimum participants in the heritage programs

2. 250# 2. 328# Achieved. 328 Participants in the Public Programs associated with Of Love and War.

2.8.1.06 Contribute to the exhibition program with heritage content

CultDev 1. Two Heritage exhibitions

1. 2# 1. 1# Ongoing. Of Love and War presented in August-September 2012.

2.8.1.07 Develop and deliver an annual professional performing arts season

CultDev 1. Theatre programs performed

1. 12# 1. 28# Achieved. 28 shows have been presented by the Glasshouse in the period 1 July 2012 to 31 March 2013.

2.8.1.08 Promote participation and engagement of arts and cultural activities through marketing strategy

CultDev 1. Attendance at events increased

1. 3# 1. 0# Not achieved. Data is not currently available to measure this target.

2. Public relations value received

2. 3% 2. 0% Not achieved. Data is not currently available to measure this target.

3. Website visitation 3. 74,124# 3. 57,407# Ongoing. Website received 57,407 visits from 1 July to 31 March 2013 .

2.8.1.09 Implement Glasshouse business plan focussing on catering, retail, visitor services, conferencing, visitations and increase revenue streams

CultDev 1. Increase retail and catering turnover

1. 3% 1. 0% Not achieved. The Management Rights for Food & Beverage Services is now outsourced following a resolution of Council at the November Ordinary Council Meeting, which accepting the tender from Qsine Group Pty Ltd for the Management Rights for Food and Beverage Services at the Glasshouse. Qsine commenced operation at the Glasshouse in mid January 2013.

2. Number of conferences

2. 3% 2. 14% Achieved. The number of attendees at conferences/meetings held within the Glasshouse has increased by 14% on previous year in the corresponding period (1 July to 31 March).





Lead Responsibility


3. Number of visitations 3. 3% 3. 0% Not achieved. Data is not currently available to measure this target (overall Glasshouse visitation).

4. Revenue 4. 3% 4. 3% Achieved. Commercial Hire (Venue Hire) income is tracking to be a greater than 3.5% increase on the previous financial year period.

2.8.1.10 Provide venue hire opportunities that support cultural and artistic expression

CultDev 1. Number of commercial hirers

1. 10# 1. 45# Achieved. A total of 45 commercial hirers have hired the Glasshouse in the period 1 July to 31 March 2013.

2. Number of community hirers

2. 10# 2. 17# Achieved. A total of 17 community events have been held at the Glasshouse in the period 1 July to 31 March 2013.

2.8.1.11 Provide ticketing and box office services to the Glasshouse

CultDev 1. Increase revenue from ticket sales

1. $118,150 1. $87,919 Ongoing.

2. Number of external ticketed events

2. 7# 2. 4# Ongoing. Four (4) external separate events have engaged the Glasshouse for external ticketing services (noting that these events may have multiple performances).

3. Number of tickets sold

3. 59,250# 3. 38,452# Ongoing. Ticket sales are consistent with ticket sales compared to the same period last year.

2.8.1.12 Develop partnerships with leading cultural organisations to enhance existing arts and cultural programs

CultDev 1. New partnerships developed

1. 2# 1. 1# Ongoing. Partnership entered into with Nava.


Community Strategic Plan: 2.9 Promote a healthy lifestyle, through education, support networks and facilities

Delivery Program Objective: 2.9.1 Provide a range of sporting and recreational opportunities


Lead Responsibility


2.9.1.1 Conduct promotional activities to encourage the use of aquatic facilities, boat ramps, wharves and jetties

Rec&Build 1. Promotional activity undertaken

1. 1# 1. 2# Achieved. Promotion of McInherney Park and North Haven boat ramp and pontoon improvement programs have been undertaken this financial year to date.

2.9.1.2 Conduct promotional activities to encourage the use of sports grounds, beaches, parks, playgrounds, reserves, picnic areas, skate parks, amenities, and dog leash free areas.

Rec&Build 1. Promotional activity undertaken

1. 1# 1. 2# Achieved. Beach safety and patrolled beaches were the subject of a media campaign during this reporting period.

2.9.1.3 Administer the PMHC Sporting Fund ExecServ 1. Report on the Sporting Funds activities for 2011/2012

1. 100% 1. 100% Achieved. Report on the annual activities of the Port Macquarie-Hastings Sporting Fund was presented at the September 2012 Council Meeting.

Delivery Program Objective: 2.9.2 Provide library services in PMQ, Laurieton & Wauchope


Lead Responsibility


2.9.2.1 Provide library programs and lending services across the LGA

ComDev 1. Circulation figures within 10% of previous year

1. 785,004# 1. 579,064# Ongoing. Within the parameters.

2. Minimum of 20 activities per quarter

2. 20# 2. 254# Achieved. Number of activities is steady.

3. Visits within 10% of previous years

3. 413,904# 3. 307,376# Ongoing. Within parameters.

2.9.2.2 Commence planning for Library services at Thrumster

ComDev 1. Thrumster library plan completed

1. 100% 1. 75% Ongoing. Awaiting development.

2.9.2.3 Develop and explore the concept of a mobile library service

ComDev 1. Concept developed 1. 100% 1. 75% Achieved. Library Literacy Van successfully launched and in operation.

2.9.2.4 Review the Collection Development Policy (CDP) annually

ComDev 1. CDP reviewed 1. 100% 1. 100% Achieved. Updated in December.

2. Public access to internet supplied.

2. 100% 2. 100% Achieved. Internet access available.

3. Reference Databases provided.

3. 15# 3. 15# Achieved. Target met.


Community Strategic Plan: 2.9 Promote a healthy lifestyle, through education, support networks and facilities

Delivery Program Objective: 2.9.2 Provide library services in PMQ, Laurieton & Wauchope


Lead Responsibility


2.9.2.5 Seek external grant funding to supplement library resources

ComDev 1. New grant applications submitted

1. 1# 1. 2# Achieved. Awaiting result of the second grant application.

2.9.2.6 Promote 2012 as the National Year of Reading including placement of books at the Glasshouse

ComDev 1. 2% increase in Library membership

1. 30,793# 1. 31,076# Ongoing. Within 10% parameters.

2. Branded activities with a minimum of 50 participants

2. 2# 2. 3# Achieved. Completed in the last quarter.

Delivery Program Objective: 2.9.3 Plan and provide innovative Library Services that cater for new technology and growth areas


Lead Responsibility


2.9.3.1 Continue to phase in E books ComDev 1. E-books utilisation rates in 2012/13

1. 80% 1. 80% Achieved. Ebook loans continue to grow.


Community Strategic Plan: 3.1 Create opportunities for lifelong learning and skill enhancement with availability of a broad range of education and training facilities

Delivery Program Objective: 3.1.1 Investigate and plan for expansion of the higher education industry


Lead Responsibility


3.1.1.1 Continue to work with Universities and North Coast TAFE to achieve outcomes

EconDev 1. Continued participation in discussions between Universities and TAFE

1. 100% 1. 75% Ongoing. Discussions have been held with seven universities regarding the future of the Mid North Coast University Portal, and future funding commitments from the universities. Council has project managed the Mid North coast University Portal since its inception. A review of the outcomes of the project is now taking place with the various stakeholders and the contractor to determine next steps. The Brolga Project is under way. A Steering Committee has been formed to work with the Contractor and Council to achieve the required outcomes. Currently working with the Brolga Project - and encouraging Council Managers to host students before June to increase numbers for 2013. Have met with several university vice chancellors and TAFE to discuss the future of education. Council also participates in the Hastings Education & Skills Forum.

Helping our community prosper Page 30Port Macquarie-Hastings Council Operational Plan Quarterly Progress Report as at 31 March 2013

Community Strategic Plan: 3.2 Promote and support an increase in business capacity in order to generate ongoing economic growth

Delivery Program Objective: 3.2.1 Implement and evaluate support programs that assist the growth of existing business


Lead Responsibility


3.2.1.1 Undertake a review of the Peer Solutions and Business Visitation Programs to ensure they continue to meet industry demands

EconDev 1. Review undertaken 1. 100% 1. 100% Ongoing. The Peer Solutions Program has been transferred over to the Edmund Barton Centre to manage. The decision to move the Peer Solutions Program involved extensive consultation with all three Peer Solutions groups. The Business Visitation Program is on hold pending the development of an overarching Economic Development Strategy; however business visitation continues to occur on an ad hoc basis.

3.2.1.2 Provide two (2) professional development opportunities for tourism industry businesses

Tourism 1. Professional development opportunities undertaken

1. 2# 1. 2# Achieved. A a one day business tourism communications workshop was held on 6 August 2012. Recently a public relations workshop was hosted by Gabrielle Brewer, Two (2) workshops were held on 25 and 26 March and 32 members participated.

3.2.1.3 Provide four (4) training opportunities for tourism industry businesses

Tourism 1. Training opportunities undertaken

1. 4# 1. 3# Ongoing. The "Generating Profitable Ideas" workshop ran in October in two locations; Camden Haven and Port Macquarie. This was well attended by approx. 50 operators and feedback from participants was very positive. On the 18th April 17 industry members will attend the 'Australian Tourism Exchange International Ready workshop'. This will address a raft of issues and recommendations to assist industry in providing internationally ready product.


Community Strategic Plan: 3.2 Promote and support an increase in business capacity in order to generate ongoing economic growth

Delivery Program Objective: 3.2.1 Implement and evaluate support programs that assist the growth of existing business


Lead Responsibility


3.2.1.4 Undertake a review of the Customer Care program

EconDev 1. Review undertaken and completed

1. 100% 1. 100% Ongoing. A survey of Customer Care (CC) businesses conducted in 2011 revealed a decrease in Program participation by 72% since the $100 annual membership fee was introduced (from 386 endorsed businesses to 140 as of October 2012). General feedback on the program is mixed, with many businesses citing inadequate value for money in their membership investment. Better/more promotion of their business, reinforcing the customer care brand to customers, and more networking events were seen as the key priorities for members. While the" mystery shopping" concept was ranked highly by members, the contracted company for this project had their agreement with Council terminated due to quality assurance issues. This was the result of numerous complaints being received by Council from Customer Care businesses. A Communications and Marketing plan for this Programme has been finalised. This was presented to the CC Task force at the end of 2012.

Delivery Program Objective: 3.2.2 Facilitate growth in retail and commercial business through the provision of appropriately zoned land


Lead Responsibility


3.2.2.1 Prepare a Development Control Plan for Wauchope town centre

StratPlan 1. Completion of area specific Develpoment Conrtol Plan (DCP) provisions

1. 100% 1. 45% Ongoing. Draft DCP under preparation for public exhibition.


Community Strategic Plan: 3.3 Expand tourism business opportunities and benefits through collaborative planning and promotion

Delivery Program Objective: 3.3.1 Maximise economic and therefore positive tourism impact, of major conferences and events


Lead Responsibility


3.3.1.1 Develop a major events strategy Tourism 1. Strategy developed 1. 100% 1. 100% Achieved. The major events strategy is complete. The final draft was presented to the Director Corporate & Business Services before the end of 2012 and will be presented to the Executive Group at the first meeting scheduled for 2013.

3.3.1.2 Implement the major events strategy Tourism 1. Major events strategy implemented

1. 100% 1. 75% Ongoing. The major events strategy is in draft and is to be considered by Council. The draft includes consideration of grass roots event funding.

Delivery Program Objective: 3.3.2 Produce a long term tourism industry strategy that guides market development, investment and infrastructure, in public and private sectors


Lead Responsibility


3.3.2.1 Draft a Tourism Development Plan 2012-2016 which will identify strategies to grow the tourism sector

Tourism 1. Tourism Development Plan drafted and implemented

1. 100% 1. 10% Ongoing. Recent changes to State Funding models and programs requires each destination to develop a Destination Management Plan. Destination NSW are currently hosting workshops and seminars to provide guidance and information for this process. The PMHC planning process will commence once these are complete.



Delivery Program Objective: 3.3.3 Implement innovative and effective strategies that position Greater Port Macquarie as a distinct and competitive tourism destination


Lead Responsibility


3.3.3.1 Undertake destination advertising and promotions to increase awareness in target markets

Tourism 1. Increase of 3% in annual nights

1. 3% 1. -16% Ongoing. By year end September 2012 Greater Port Macquarie market share of total visitor nights (domestic and international visitor nights) declined by 16% compared to the same time last year. In June 2012 Greater Port Macquarie achieved 3 million nights compared to 2.6 million nights in September 2012.

2. Increase of 3% in annual visitor numbers

2. 3% 2. 8% Ongoing. In September 2012 Greater Port Macquarie (GPM) total visitor numbers (domestic and international) increased by 8% compared to the same time last year. This was chiefly due to a significant increase in domestic day visitation and international nights. 1.53 million visitors came to GPM in September 2012. None of the data movements are staticstically relevant however it is interesting to note that domestic day visitation has seen a 30% increase on the same period last year. The impact is an increase in overall visitor numbers with a decrease in total nights spent in the region.

3.3.3.2 Develop and implement targeted campaigns that prompt a call to action

Tourism 1. Increase market share of Mid North Coast and regional NSW tourism by 2% (noting that the current market share is 24%)

1. 2% 1. -2% Ongoing. The latest National Visitor Survey Data for Year end (YE) September 2012 indicates Greater Port Macquarie (GPM) has achieved 22% of the market share of the mid north coast region - 2% less than last year. However in a challenging marketplace that is pretty flat overall this data change vs year end September 2011 is not statistically significant.



Delivery Program Objective: 3.3.3 Implement innovative and effective strategies that position Greater Port Macquarie as a distinct and competitive tourism destination


Lead Responsibility


3.3.3.3 Increase industry and corporate partnerships through development of a marketing prospectus

Tourism 1. Increase financial contribution by 5% to the GPM Partnership Program over 2011-2012

1. 5% 1. 30% Achieved. Membership to the Tourism and Events Program was finalised in October 2012. To date $168,000 in memberships has been secured, which represents a 30% increase compared to last financial year.

2. Increase industry memberships

2. 155# 2. 212# Achieved. 212 businesses that have signed the Agreement since 1 July 2012. This represents an increase of 59 operators that have joined the Partnership Programme for 2012/13 as compared to 153 in the 2011/12 financial year.

Community Strategic Plan: 3.4 Maximise innovation and economic competitiveness by providing high quality communication technology throughout the Port Macquarie-Hastings region.

Delivery Program Objective: 3.4.1 Advocate and lobby government for increased broadband capacity


Lead Responsibility


3.4.1.1 Proactive seek Government funding support for increased broadband capacity across the LGA

BusServ 1. Seek Government funding support

1. 100% 1. 0% Not achieved. No funding support yet provided. NBN rollout not scheduled for Port Macquarie for another 3 years.

Community Strategic Plan: 3.5 Target and encourage business enterprise by providing favourable business conditions including infrastructure and transport options.

Delivery Program Objective: 3.5.1 Develop, manage and maintain Port Macquarie Airport as a key component of the regional transport network and continue to grow the airport’s contribution to the regional economy


Lead Responsibility


3.5.1.1 Continue to facilitate a range of regular public transport (RPT) airline services at Port Macquarie Airport

BusServ 1. Increase in aircraft numbers

1. 5,500# 1. 4,012# Ongoing. Data based on Avdata records.



Delivery Program Objective: 3.5.1 Develop, manage and maintain Port Macquarie Airport as a key component of the regional transport network and continue to grow the airport’s contribution to the regional economy


Lead Responsibility


2. Increase in passenger numbers

2. 235,000# 2. 171,528# Ongoing. Passenger numbers are down slightly on forecast due to wet weather / flooding experienced in the first three months of the 2013 calendar year (Jan - Feb - Mar). Port Macquarie Airport was closed on Sunday 24th February due to the flooding of Boundary Street.

3.5.1.2 Completion of Stage 1 upgrade works at the airport (subject to regulatory approval)

BusServ 1. Completion of Stage 1 of upgrade works

1. 100% 1. 58% Ongoing. Previously reported that 50% of the overall project had been completed, generally this represented completion of design, planning approval and procurement phases. The construction phase represents the remaining 50% to be completed. The construction phase has been significantly delayed due to the two (2) wet weather events (end January and end February) resulting in only 15% of the work (by value) being completed to date. Overall this provides a 57.5% percentage completion for the overall project. Completion of the project is unlikely to be achieved this financial year, with the works forecast to continue into August 2013 due to the wet weather delays.

Delivery Program Objective: 3.5.2 To facilitate a range of high quality, safe and competitive commercial transport services


Lead Responsibility


3.5.2.1 Complete the development of a Transport Strategy for the local government area

Tech Serv 1. Completion of the Transport Strategy

1. 100% 1. 15% Ongoing. Behind schedule due to staff resourcing constraints and other higher priority projects.



Delivery Program Objective: 3.5.3 Identify new businesses or industries that will provide benefit to the region in longer term and create relevant support initiatives


Lead Responsibility


3.5.3.1 Review of the Economic Development Strategy (Business Plan) & Economic Development Programs

EconDev 1. Reviews undertaken 1. 100% 1. 0% Not commenced. An Economic Development Steering Group has been appointed and will assist Council in the development of an overarching Economic Development Strategy and action items.


Community Strategic Plan: 4.1 Protect and restore natural areas

Delivery Program Objective: 4.1.1 Implement a range of proactive programs for the environmental management of Council and privately owned land and waterways


Lead Responsibility


4.1.1.1 Carry out weed management program according to the Mid North Coast Invasive Plant Species Strategy 2012

EnvServ 1. Annual invasive species target met: 250ha of land treated for invasive weeds

1. 250# 1. 298# Ongoing. Target exceeded.

2. Annual invasive species target met: 800klm of weed incursion pathways treated

2. 800# 2. 589# Ongoing. Program on target

3. Annual invasive species target met: 300 properties inspected for invasive weeds

3. 300# 3. 190# Ongoing. Program on target

4. Annual invasive species target met: All plant nurseries in the LGA inspected for invasive weeds

4. 100% 4. 100% Achieved.

4.1.1.2 Implement funding support initiatives for Landcare and Dunecare Programs within allocated budget amounts

EnvServ 1. 100% of budgeted funding provided

1. 100% 1. 89% Ongoing. Majority of funding allocated.

4.1.1.3 Undertake feral animal control activity on Council controlled land

EnvServ 1. Feral animal control undertaken on two Council sites

1. 2# 1. 2# Ongoing. Control being undertaken on 2 sites.

Looking after our environment Page 38Port Macquarie-Hastings Council Operational Plan Quarterly Progress Report as at 31 March 2013

Community Strategic Plan: 4.1 Protect and restore natural areas

Delivery Program Objective: 4.1.1 Implement a range of proactive programs for the environmental management of Council and privately owned land and waterways


Lead Responsibility


4.1.1.4 Prepare the Hastings River Floodplain Risk Management Plan

EnvServ 1. Management plan completed

1. 100% 1. 75% Ongoing. Draft Floodplain Risk Management Plan expected April 2013.

4.1.1.5 Complete construction of Stage 1 of the Dunbogan Flood Access

EnvServ 1. Construction completed

1. 100% 1. 0% Not commenced. Project delayed pending consultants redesign of works to comply with Federal Government EPBC Act.

4.1.1.6 Complete the Lake Cathie Coastal Zone Management Plan

EnvServ 1. Management plan completed

1. 100% 1. 75% Ongoing. Draft Plan reported to Coast and Estuaries Committee.

4.1.1.7 Implementation of the Riparian Restoration Works

EnvServ 1. Control undertaken for riparian vine weed on 70km of fresh & estuarine waterways

1. 70km 1. 50km Ongoing. Program on target.

4.1.1.8 Coordinate the Floodplain Management Sub Committee, and Coast and Estuaries Management Sub Committee

EnvServ 1. Minimum of two meetings held

1. 2# 1. 2# Ongoing. Meetings scheduled for April 2012.

Community Strategic Plan: 4.3 Implement total water cycle management practices

Delivery Program Objective: 4.3.1 Operate the sewerage system to maximum efficiency to ensure that effluent released into the environment meets acceptable quality standards


Lead Responsibility


4.3.1.1 Operate sewerage schemes to meet Environmental Protection Licences

W&S 1. Percentage of Compliance with Environmental Protection Licences collection, reporting & monitoring of data in accordance with EPL requirements

1. 100% 1. 100% Ongoing. 100% compliance with environmental protection licences.

4.3.1.2 Improve effluent quality through actively investigating innovative treatment practices

W&S 1. Percentage compliance for all effluent discharge

1. 90% 1. 97% Ongoing. All effluent discharged for the quarter within licence limits.


Community Strategic Plan: 4.3 Implement total water cycle management practices

Delivery Program Objective: 4.3.1 Operate the sewerage system to maximum efficiency to ensure that effluent released into the environment meets acceptable quality standards


Lead Responsibility


4.3.1.3 Indentify and monitor trade waste discharges W&S 1. Percentage compliance with Trade Waste Policy

1. 85% 1. 90% Ongoing. Trade Waste inspections and compliance notices being undertaken as necessary.

Delivery Program Objective: 4.3.2 Increase availability and community awareness of reclaimed water and reused effluent


Lead Responsibility


4.3.2.1 Construct additional reclaimed water infrastructure in accordance with anticipated demand

W&S 1. Increase of 20 additional connections to the reclaimed water and reused effluent networks

1. 20# 1. 7# Ongoing. One (1) new connection for the reporting period bringing the total to seven (7) for the year to date.

4.3.2.2 Implement the WaterWise Education Program W&S 1. WaterWise program implemented

1. 100% 1. 75% Ongoing. Education program being delivered to community and school groups.

Delivery Program Objective: 4.3.3 Incorporate integrated water management and water sensitive urban design principles into new development areas


Lead Responsibility


4.3.3.1 Implement the Water Sensitive Urban Design (WSUD) Development Control Plan

W&S 1. Development Control Plan provisions implemented

1. 100% 1. 75% Ongoing. Developments being approved in accordance with WSUD DCP.

Delivery Program Objective: 4.3.4 Adopt water conservation practices to reduce potable water consumption


Lead Responsibility


4.3.4.1 Ensure water pricing continues to reflect the value of the resource

W&S 1. Decrease in potable water consumption per capita

1. 0% 1. 0% Ongoing. Annual figure required. To be reported in final quarter.


Community Strategic Plan: 4.4 Continue to improve waste collection and recycling practices

Delivery Program Objective: 4.4.1 Reduce waste to landfill in line with NSW targets utilising appropriate education, facilities and strategies


Lead Responsibility


4.4.1.1 Prepare a Commercial and Industrial Education Strategy to encourage source separation of waste

EnvServ 1. Strategy completed 1. 100% 1. 75% Ongoing. Draft strategy in preparation. Business survey being undertaken as part of Midwaste Group.

4.4.1.2 Implement resident education program on waste separation

EnvServ 1. Percentage of municipal waste diverted from Landfill in source separation undertaken by residential customers

1. 66% 1. 55% Ongoing. Lower than expected waste diversion due to the cessation of the Alternative Waste Transfer Facility (AWT). Reinstatement of AWT to be reviewed with new waste contracts in 2013.

Delivery Program Objective: 4.4.2 Participate in regional cooperation for effective waste management and resource recovery


Lead Responsibility


4.4.2.1 Participate in regional programs as part of the Midwaste Regional Group of Councils

EnvServ 1. Minimum of 6 meetings attended

1. 6# 1. 4# Ongoing. Participating in regional programs including Business Waste Project, Love Food Hate Waste and Staff Training.

Community Strategic Plan: 4.6 Create a culture that supports and invests in renewable energy

Delivery Program Objective: 4.6.1 Investigate and implement cost effective renewable energy generation for Council assets


Lead Responsibility


4.6.1.1 Develop a Council wide renewable energy strategy

EnvServ 1. Strategy Developed 1. 100% 1. 50% Ongoing. Draft strategy in preparation. Some delay due to staff resource capacity.


Community Strategic Plan: 4.6 Create a culture that supports and invests in renewable energy

Delivery Program Objective: 4.6.1 Investigate and implement cost effective renewable energy generation for Council assets


Lead Responsibility


4.6.1.2 Increase the use of renewable fuels in Council plant and vehicle fleet by developing a renewable fuel strategy

BusServ 1. Renewable fuel strategy developed

1. 100% 1. 0% Not commenced. It has been determined through an independent fleet review that there is no immediate value in developing a renewable fuel strategy for Council's fleet at this stage due to the fact most renewable fuels are currently very expensive. Council's light fleet generally use E10 type fuels and the Fleet Services section of Council will continue to trial various bio-diesel products on our major plant as they improve and become available.

Community Strategic Plan: 4.7 Increase awareness of and plan for the preservation of local flora and fauna

Delivery Program Objective: 4.7.1 Promote the conservation of key habitats


Lead Responsibility


4.7.1.1 Prepare Koala Plan of Management (KPoM) for existing urban areas and those being considered

StratPlan 1. Koala Plan of Management for existing urban areas developed

1. 100% 1. 25% Ongoing. Draft koala habitat mapping completed and Koala Plan of Management (KPoM) scoping undertaken.

4.7.1.2 Prepare a draft Biodiversity Strategy to determine environmental priorities for conservation and restoration

EnvServ 1. Draft Biodiversity Strategy completed

1. 100% 1. 30% Ongoing. Project delayed due to additional work on vegetation mapping. Draft plan due for completion February 2014.


Community Strategic Plan: 4.8 Plan for and take action to minimise the impact of natural events and climate change

Delivery Program Objective: 4.8.1 Carry out a range of studies to determine the likely extent of natural events and the impact of climate change, develop relevant mitigation strategies


Lead Responsibility


4.8.1.1 Complete the climate change management strategy

EnvServ 1. Climate change strategy completed

1. 100% 1. 20% Ongoing. Consultants appointed to undertake sea level rise mapping. Strategy document to be prepared.

Community Strategic Plan: 4.9 Manage development outcomes to minimise the impact on the natural environment

Delivery Program Objective: 4.9.1 Strategically and financially plan for the infrastructure that will cater for population growth


Lead Responsibility


4.9.1.1 Review Council’s Development Contributions Plans

EnvServ 1. Plans reviewed and draft prepared

1. 100% 1. 60% Ongoing. Draft Plans in preparation. Some delay with preparation of work schedules due to staff resource capacity.

4.9.1.2 Commence review of Port Macquarie-Hastings Urban Growth Management Strategy (UGMS)

StratPlan 1. Complete review of Port Macquarie-Hastings Urban Growth Management Strategy (UGMS)

1. 100% 1. 75% Ongoing. Update of population forecast ongoing with i.d. Consulting.

Delivery Program Objective: 4.9.2 Undertake DevAss in accordance with relevant legislation


Lead Responsibility


4.9.2.1 Process Development Applications (DA) and Complying Development Certificates (CDC) in accordance with legislation

DevAss 1. All applications processed in accordance with legislation.

1. 100% 1. 100% Achieved. 100% of applications processed in accordance with legislation.

2. Number of successful legal challenges relating to process errors.

2. 0# 2. 0# Achieved. DA auditing identified no errors in processing for the period.


Community Strategic Plan: 4.9 Manage development outcomes to minimise the impact on the natural environment

Delivery Program Objective: 4.9.3 Implement and maintain a transparent DevAss process


Lead Responsibility


4.9.3.1 Ensure the Development Assessment Panel (DAP) operates in accordance with their Charter and all applications are accurately determined.

DevAss 1. Number of successful legal appeals relating to process errors.

1. 0# 1. 0# Achieved. No appeals during this quarter.

4.9.3.2 Coordinate pre-lodgement meetings including providing an accurate record of meetings to the applicants.

DevAss 1. Record of meetings provided to applicants within seven days of the meeting

1. 7d 1. 6d Achieved. 15 meetings during the period, with an average record processing time of six (6) days.


Community Strategic Plan: 5.1 Create and maintain an integrated roads and transport system that eases access between population centres and services

Delivery Program Objective: 5.1.1 Plan, investigate and design for the delivery of Road and Transport assets


Lead Responsibility


5.1.1.1 Complete surveys and engineering designs for the delivery of road and transport infrastructure works

TechServ 1. Surveys and Designs are completed ahead of Construction Scheduling

1. 100% 1. 65% Ongoing. Twenty three (23) scheduled transport designs estimated construction value $30.8 million, 15 were 100% complete, Two (2) > 75% complete, three (3) > 50% complete , three (3) < 50% complete. Delays in design delivery are mainly due to unexpected extent of agency/community consultations, environmental investigations and limited control of design consultants resourcing. Expect 23 designs completed by the end of fourth the quarter.

2. Surveys and Designs are completed within approved budgets

2. 100% 2. 80% Achieved. Design cost estimate $2.06 million, actual costs to date $1.41 million.

5.1.1.2 Complete land surveys and legal requirements for all road openings and closures

TechServ 1. Land surveys registered and titles exchanged.

1. 100% 1. 75% Ongoing. Consultation underway with property staff. Acquisitions on track.

5.1.1.3 Port Macquarie Link Road - monitor the number of traffic related Koala kills or serious injuries within the area of works

TechServ 1. Nil incidents of Koala kills or injuries

1. 0# 1. 0# Not commenced. Due to current vacancy of Traffic Engineer, delivery of this task may be delayed to May/June 2013.

Planning and providing our infrastructure Page 45Port Macquarie-Hastings Council Operational Plan Quarterly Progress Report as at 31 March 2013


Delivery Program Objective: 5.1.1 Plan, investigate and design for the delivery of Road and Transport assets


Lead Responsibility


5.1.1.4 Monitor the presence of Koala’s in the Link Road area

TechServ 1. Koala numbers monitored within planted corridors.

1. 100% 1. 0% Not commenced. Due to current vacancy of Traffic Engineer delivery of this task may be delayed to May/June 2013.

5.1.1.5 Ongoing monitoring of traffic noise on the Link Road

TechServ 1. Noise levels within EPA Guidelines.

1. 100% 1. 0% Not commenced. Due to current vacancy of Traffic Engineer delivery of this task may be delayed to May/June 2013.

5.1.1.6 Collect condition data for asset replacements and upgrades

Asset & Systems 1. Condition data collected

1. 100% 1. 40% Ongoing. Data collection on various asset types underway and being updated. Road condition inspections scheduled to be undertaken in May 2013.

5.1.1.7 Undertake stage 2 timber bridge condition ratings

Assets&Systems 1. Timber bridge ratings completed

1. 100% 1. 0% Not commenced. Staff were to undertake Level 2 Bridge inspection training/accreditation in March 2013 however this has not occurred and is delayed due to staff resoursing.

Delivery Program Objective: 5.1.2 Construct Road and Transport assets


Lead Responsibility


5.1.2.1 Undertake the construction of road and transport assets in line with the 2012-2013 capital works program (Refer to the separate attachment for the 2012-2013 capital works program)

InfraOps 1. Works constructed within budget (as detailed in the Captial Works program)

1. 100% 1. 50% Ongoing. See attached Capital Works Program status spreadsheet for project details.

2. Works constructed within the timeframes as detailed in the capital works program




Delivery Program Objective: 5.1.3 Develop and implement the annual maintenance and preventative Works Programs for Roads and Transport assets


Lead Responsibility


5.1.3.1 Implement sealed road mainenance program including pothole repairs, jet patching and shoulder maintenance

InfraOps 1. Maintenance works completed in accordance with approved program budgets


2. Maintenance works completed in accordance with the approved program timeframes

2. 100% 2. 50% Ongoing. The high priority maintenance works within this action are being generally completed in accordance with the specified timeline. Some medium and all low priority works are not being completed in accordance with the adopted time frames and programs due to limitations on resources and the existence of other relatively higher priority works within other key road maintenance areas (eg heavy patching or road drainage repairs).





Lead Responsibility


5.1.3.2 Implement unsealed road maintenance program including gravel resheeting and rural maintenance grading

1. Completed in accordance with approved programs, the Roads Maintenance Hierarchy and within operational budget

1. 100% 1. 72% Ongoing. Unsealed road maintenance (Maintenance grading, gravel resheeting) operational budget overall 72% expended year to date and is on track. All unsealed roads within the Local Government Area are on track to be graded once in the reporting period with the higher traffic roads contained within the six monthly grading program being attended to twice. The forth maintenance grading crew resultant from the special rate variation is contributing significantly to this outcome. The natural disaster events of early 2013 have impacted negatively on the maintenance grading programs also, however due to the majority of the unsealed road network being graded within the 12 months proceeding the disaster events, many roads came through the flooding and wet weather in better condition than previous as a result of the improved maintenance proceeding the storms and floods.

2. High priority unsealed roads graded twice within reporting period

2. 100% 2. 75% Ongoing. Unsealed road maintenance (Maintenance grading, gravel resheeting) high priority program is on target for two (2) grades within the reporting period. The other roads program is being improved by virtue of the fourth fulltime maintenance grading crew funded by the special rate variation. Despite severe weather in early 2013, the majority of unsealed roads within the network will be graded once during the financial year.


5.1.3.3 Implement sealed road repairs program including heavy patching, kerb and gutter repairs, road reseals, footpaths and cycleways

1. Completed in accordance with approved programs, the Roads Maintenance Hierarchy and within operational budget

1. 100% 1. 78% Ongoing. Sealed Road Repairs. The bitumen resealing program of specific roads have been adopted by Council and bitumen spraying commenced in January 2013. This $2.3 million program is funding in part by the special rate variation and commenced in September 2012 and was programmed to be completed by March 2013. The major weather events comprising two declared natural disasters have significantly effected this program with preparation and bitumen spraying unable to be completed for the majority of the reporting period. The seasonal restrictions regarding the need for warm weather will not allow the completion of the entire road resurfacing program in the current financial year with a carryover of some funding associated with this project expected. Heavy patching works have also continued over the reporting period with the Operational budget overall 78% expended year to date. There remains a growing backlog of the heavy patching works in response to customer requests and this operational budget will be over expended at year end based on the current backlog and their relative priority to other works. Council's executive team have acknowledged this likely over expenditure and confirmed that the risk based approach to the prioritisation and completion of works should continue notwithstanding the limitations of the operational budget. The natural disaster events have also impacted on the heavy patching backlog by creating additional works and slowing/stopping physical patching due to wet weather or the need to undertake emergency flood clean ups or repairs. Heavy Patching current status being (82) open at the start of the reporting period, (142) total received, (85) completed and (139) outstanding.





Lead Responsibility


2. Percentage of sealed road network resealed

2. 100% 2. 25% Ongoing. Sealed road repairs. The Bitumen resealing program and specific roads have been adopted by Council and preparatory works are underway and bitumen spraying commenced in November 2012. This $2.3 million program is funding in part by the special rate variation (SRV). The asphaltic concrete (AC) sealed road rejuvenation program which is also funded by the SRV has not commenced and is at some risk of remaining incomplete at the end of financial year due to the impact of the natural disaster events in early 2013 and emergent AC procurement matters regarding Council's AC supply and lay tender which Council's executive team are aware of.

5.1.3.4 Implement roadside vegetation management program including median maintenance, roadside mowing and slashing, tree maintenance

1. Completed in accordance with approved programs, the Roads & Parks Maintenance Hierarchy and within operational budget

1. 100% 1. 75% Ongoing. Roadside vegetation management including outreach mowing, weed control and slashing has been undertaken continuously throughout the reporting period. Operational budget overall 75% expended year to date and is on track. Roadside vegetation management including outreach mowing, weed control and slashing has been undertaken continuously throughout the reporting period with programs constrained by the available resources. The best practise risk based approach to prioritisation has been implemented with the current status being 21 open at the start of the reporting period, 37 total received, 29 completed and six (6) outstanding.





Lead Responsibility


5.1.3.5 Implement roadside furnishing program including barriers, guideposts, line marking, signs, bus stops and seats

1. Completed in accordance with approved programs, the Roads Maintenance Hierarchy and within operational budget.

1. 100% 1. 66% Ongoing. Roadside furnishings (including line marking, signs, traffic barriers, graffiti removal) operational budget overall 66% expended year to date and is on track. Roadside furnishings (including line marking, signs, traffic barriers, graffiti removal) maintenance has been undertaken in accordance with the best practise risk based prioritisation process with the current status being 20 open at the start of the reporting period, 36 total received, 29 completed and seven (7) outstanding.





Lead Responsibility


5.1.3.6 Implement Bridges and Culverts maintenance and repair program including inspections, monitoring and bridge repair works

1. Completed in accordance with approved programs, the Roads/bridges Maintenance Hierarchy and within operational budget.

1. 100% 1. 50% Ongoing. Bridge and culvert maintenance has been undertaken continuously throughout the reporting period with programs constrained by the available resources. The best practise risk based approach to prioritisation has been implemented with the current status being four (4) open at the start of the reporting period, 38 total received, 35 completed and three (3) outstanding. The larger number of customer requests in this quarter are resultant from the natural disaster events in early 2013. The apparent under expenditure of this line item year to date is resultant from the bridgework crews focus on the reconstruction of the Saltwater Creek bridge on Pembrooke Road. This bridge reconstruction has been programmed to utilise the whole bridgeworks staff who upon its completion (April-May) will transition back to bridges and culverts maintenance and utilise the remaining operational budgets.





Lead Responsibility


5.1.3.7 Implement roads drainage maintenance program including inspections, repairs, cleaning and clearing

1. Completed in accordance with approved programs, the Roads Maintenance Hierarchy and within operational budget.

1. 100% 1. 87% Ongoing. Road drainage maintenance has been undertaken continuously throughout the reporting period with programs constrained by the available resources. Operational budget overall 87% expended year to date, due to large number of assessed high priority repair works. The natural disaster events have significantly impacted the road drainage network and though the need for additional high priority repairs and more general clean up works will see this focus area over expended at financial year end. Council's Executive are aware and have acknowledged this likely over expenditure for 2012/2013.

Community Strategic Plan: 5.2 Ensure transport options are safe, functional and meet access needs across the Local Government Area

Delivery Program Objective: 5.2.1 Plan and implement traffic and road safety programs and activities


Lead Responsibility


5.2.1.1 Implement pedestrian access and mobility activities (PAMPS) as scheduled in the Roads & Transport delivery program

InfraOps 1. Access ramps constructed

1. 6# 1. 7# Achieved. Two (2) access ramps have been constructed on Kennedy Drive at Crisp Street. Ramp constructed at intersection of Lord and Burrawan Streets, Four (4) ramps constructed at Kew in association with the new roundabout construction.


Community Strategic Plan: 5.2 Ensure transport options are safe, functional and meet access needs across the Local Government Area

Delivery Program Objective: 5.2.1 Plan and implement traffic and road safety programs and activities


Lead Responsibility


2. Construction of 200m of footpaths

2. 200m 2. 296m Achieved. 121 meters of footpath constructed on Kennedy Drive between Hill and Crisp Streets completing the footpath linkage between the Koala Crossing and Hill Street. 100 meters of footpath constructed on Ocean Drive at Bonny View Drive in conjunction with the road rehabilitation and formalisation of the the bus stop. 25 meters of footpath constructed at Hillcrest and Yaranabee (Hastings School). Approx 50 meter of footpath constructed at Kew associated with the new roundabout works.

5.2.1.2 Implement Road Safety education & awareness programs as scheduled in the Road Safety ACTION Plan

TechServ 1. Completed in accordance with the approved Road Safety action Plan

1. 100% 1. 75% Ongoing. Being implemented in accordance with Roads Maritime Services approved Road Safety Action Plan.

5.2.1.3 Implement Local & Regional Bike Plan activities as scheduled in the Roads & Transport delivery program

Tech Serv 1. Completed in accordance with the approved Local and Regional Bike Plan

1. 100% 1. 75% Ongoing. On road regional cycle way in Ocean Drive in progress as part of current upgrades, Houston Mitchell Drive to Bonny Hills.

5.2.1.4 Implement local area traffic management schemes (LATMS) as scheduled in the Roads & Transport delivery program

Tech Serv 1. 10% reduction in local area accidents

1. 10% 1. 0% Not commenced. No data received to date from Roads Maritime Services to verify local area accidents.

5.2.1.5 Implement bus route facilities as scheduled in the Roads & Transport Delivery

Tech Serv 1. Completed in accordance with the bus route facilities program.

1. 100% 1. 80% Ongoing. Progressing ahead of expectations with scheduling of bus shelters under the Country Passenger Transport Infrastructure Grants Scheme.

5.2.1.6 Install & maintain street lights in accordance with the Street Lighting program

TechServ 1. Completed in accordance with the Street Lighting program

1. 100% 1. 75% Ongoing. Customer approved requests implemented within Essential Energy and service provider agreed scheduling.


Community Strategic Plan: 5.3 Develop and enhance quality open space and recreational facilities

Delivery Program Objective: 5.3.1 Plan, investigate and design for the delivery of open spaces and recreational facilities


Lead Responsibility


5.3.1.1 Conduct research, review and consultation on open space and recreational needs

Rec&Build 1. Number of community engagement activities delivered.

1. 2# 1. 2# Achieved. Community engagement processes for Town Beach Reserve Master Plan and Indoor Stadium/PCYC are complete with plans adopted by Council. Further engagement activities are currently underway including Shelly Beach Reserve Concept Plan, Westport Park Inclusive Playground and Flynns Beach Seawall Upgrade projects.

2. Number of research projects undertaken.

2. 2# 2. 2# Achieved. Significant research associated with customer satisfaction and levels of service for parks, sportsfields and beaches has been completed as part of Hastings Horizons project. Research was also undertaken in relation to maritime infrastructure requirements to support recreational boating projects being delivered during the 2012/13 financial year.

5.3.1.2 Complete surveys and engineering designs for the delivery of road and upgrade of open spaces and recreational facilities

Rec&Build 1. Surveys and Designs are completed ahead of Construction Scheduling

1. 100% 1. 25% Ongoing. Lord Street improvement project design was completed during this reporting period and in accordance with Centralised Construction resource planning requirements.

2. Surveys and Designs are completed within approved budgets

2. 100% 2. 175% Ongoing. The design budget will be over expended due to the significant number projects included within the 2012/13 financial year.

Delivery Program Objective: 5.3.2 Construct new and upgrade existing open spaces and recreational facilities


Lead Responsibility


5.3.2.1 Undertake the construction & upgrade of existing open spaces and recreational facilities in line with the 2012-2013 capital works program

Rec&Build 1. Works constructed within budget




Delivery Program Objective: 5.3.2 Construct new and upgrade existing open spaces and recreational facilities


Lead Responsibility




Delivery Program Objective: 5.3.3 Develop and implement programs for the annual maintenance and operations for open spaces and recreational facilities


Lead Responsibility


5.3.3.1 Deliver maintenance program for open space and sporting fields as identified in the parks and recreation asset management plan, and to meet the needs of events

Rec&Build 1. Parks and recreation asset maintenance works completed in accordance with approved programs, and within operational budget.

1. 100% 1. 75% Ongoing. Works being delivered as per Open Space Hierarchy and Maintenance Schedule.

5.3.3.2 Implement maintenance programs for aquatic facilities, boat ramps, wharves and jetties

Rec&Build 1. Maintenance works completed in accordance with approved programs, and within operational budget.

1. 100% 1. 75% Ongoing. Maintenance activities undertaken as required during this period.

5.3.3.3 Deliver tree management services in accordance with the Tree Preservation Order (TPO)

Rec&Build 1. Tree management undertaken in accordance with TPO

1. 100% 1. 100% Ongoing. All tree works undertaken during this quarter comply with Development Control Plan requirements and relevant Australian Standards. Volume of tree management works during this quarter has been significant due to natural disaster events.



Delivery Program Objective: 5.3.3 Develop and implement programs for the annual maintenance and operations for open spaces and recreational facilities


Lead Responsibility


5.3.3.4 Deliver Lifeguard services, education programs and beach facilities

Rec&Build 1. Programs and beach facilities provided by 30th June 2013

1. 100% 1. 75% Ongoing. Services provided at 6 beaches between 1 - 27 January 2013. Patrols undertaken at Flynns and Town Beaches from 27 January to 31 March 2013. Future reports will have program delivered meeting annual allocation. School education program delivered to 3902 students at 21 infants/primary schools across the Local Government Area as part of the 2012/2013 Lifeguard Education Program.

Community Strategic Plan: 5.4 Plan settlements to accommodate a range of compatible land uses and projected population growth

Delivery Program Objective: 5.4.1 Plan settlements to accommodate a range of compatible land uses and projected population growth


Lead Responsibility


5.4.1.1 Investigate land use at Fernbank Creek Road for potential industrial development and amend Local Environmental Plan 2011 accordingly

StratPlan 1. Investigations complete

1. 100% 1. 100% Ongoing. Investigations being finalised including Voluntary Planning Agreement (VPA) with landowner.

2. LEP 2011 updated 2. 100% 2. 60% Ongoing. Draft LEP and DCP completed. Awaiting landowner action to allow finalisation of planning agreement for concurrent exhibition.

5.4.1.2 Investigate land use for a business park near Port Macquarie Airport

StratPlan 1. Investigations finalised and Airport Structure Plan completed

1. 100% 1. 90% Ongoing. Draft Structure Plan under preparation pending review of Airport Master Plan.


Community Strategic Plan: 5.4 Plan settlements to accommodate a range of compatible land uses and projected population growth

Delivery Program Objective: 5.4.2 Undertake planning for a series of prioritised residential land releases including urban consolidation initiatives in major centres


Lead Responsibility


5.4.2.1 Review draft neighbourhood plan for Thrumster (Area 13) and amend the Development Control Plan (DCP) accordingly

StratPlan 1. DCP amendment completed

1. 100% 1. 50% Ongoing. Revised draft DCP from landowners reviewed.

5.4.2.2 Complete an urban consolidation policy for Port Macquarie CBD fringe

StratPlan 1. Policy developed 1. 100% 1. 70% Ongoing. Draft policy near completion for public consultation.

Delivery Program Objective: 5.4.3 Review planning framework for decisions regarding land use and development


Lead Responsibility


5.4.3.1 Undertake Stage 1 of a review of the Port Macquarie Hastings LEP 2010 in accordance with NSW Standard instrument

StratPlan 1. Stage 1 review undertaken and LEP amendments adopted

1. 100% 1. 90% Ongoing. Staged amendment exhibited and forwarded to NSW Planning for finalisation.

5.4.3.2 Undertake a staged review of Development Control Plan (DCP) policy having regard to relevant legislation and Council’s StratPlan

StratPlan 1. Policy reviewed and staged DCP amendment completed

1. 100% 1. 75% Ongoing. DCP reformat and housekeeping amendments reported to Council in March 2013 to commence exhibition.

5.4.3.3 Use ABS data to review housing and land monitoring in relation to the Urban Growth Management Strategy (UGMS)

StratPlan 1. Review of the UGMS completed

1. 100% 1. 50% Ongoing. Land use monitoring delayed due to other project priorities.

Community Strategic Plan: 5.5 Create and maintain public infrastructure that delivers sustainable water,sewer and stormwater services

Delivery Program Objective: 5.5.01 Plan, investigate and design for the delivery of water supply assets


Lead Responsibility


5.5.1.1 Undertake hydrologic and hydraulic modelling to determine current service adequacy and new assets required to service future growth.

W&S 1. Asset requirements for growth areas determined

1. 100% 1. 75% Ongoing. Development of Capital programs being undertaken in line with organisational requirements and local development needs.

2. Bulk Water assets fed into capital works program

2. 100% 2. 100% Ongoing. Development of Capital programs being undertaken in line with organisational requirements and local development needs.



Delivery Program Objective: 5.5.01 Plan, investigate and design for the delivery of water supply assets


Lead Responsibility


3. Mike Urban model 50% completed

3. 50% 3. 30% Ongoing. Awaiting the recruitment of a Modelling Engineer within the Section for full development, work underway.

5.5.1.2 Develop 30 year Capital Works Program for the delivery of water supply assets

W&S 1. Capital Works program developed

1. 100% 1. 75% Ongoing. Water capital works plan being developed in conjunction with asset management plans, growth projections and renewals programs.

5.5.1.3 Monitor, model and adjust water cash flow projections

W&S 1. Fees & Charges set 1. 100% 1. 100% Ongoing. Existing fees and charges set, now fees and charges proposed as required.

2. Financial model updated

2. 100% 2. 100% Ongoing. Model being updated as part of the draft Capital Works program attached to the Operational Plan and Delivery Program.

Delivery Program Objective: 5.5.02 Construction of Water Supply Assets


Lead Responsibility


5.5.2.1 Undertake the construction of water supply assets in line with the 2012-2013 capital works program(Refer to the separate attachment for the 2012-2013 capital works program)

W&S 1. Works constructed within budget






Delivery Program Objective: 5.5.03 Develop and implement the annual maintenance and preventative works program for Water Assets


Lead Responsibility


5.5.3.1 Implement water assets maintenance programs (Refer to the separate attachment for the 2012-2013 capital works program)

W&S 1. Maintenance works completed in accordance with approved program budgets

1. 100% 1. 75% Ongoing. Maintenance programs being delivered to maintenance requirements in line with budget constraints.


2. 100% 2. 75% Ongoing. Maintenance programs being delivered to maintenance requirements.

Delivery Program Objective: 5.5.04 Plan, investigate and design for the delivery of Sewerage assets


Lead Responsibility


5.5.4.1 Undertake hydraulic modelling to determine current service adequacy and new assets required to service future growth.

W&S 1. Complete Construction of Port Macquarie Mike Urban Model

1. 100% 1. 75% Ongoing. Hydraulic model continuing to be developed.

5.5.4.2 Develop 30 year Capital Works Program for the delivery of sewer supply assets.

W&S 1. Capital Works program developed for Sewer

1. 100% 1. 75% Ongoing. Sewer Capital Works plan being developed in conjunction with asset management plans, growth projections and renewals programs.

5.5.4.3 Monitor, model and adjust sewer cash flow projections

FinServ 1. Fees & charges set 1. 100% 1. 100% Ongoing. Draft 2013-2014 Fees and Charges document developed March 2013.

2. Financial model updated

2. 100% 2. 100% Ongoing. 2013-2023 Long Term Financial Plan developed March 2013.



Delivery Program Objective: 5.5.05 Construction of Sewerage Assets


Lead Responsibility


5.5.5.1 Undertake the construction of sewerage assets in line with the 2012-2013 capital works program(Refer to the separate attachment for the 2012-2013 capital works program)

W&S 1. Works constructed within budget




Delivery Program Objective: 5.5.06 Develop and implement the annual maintenance and preventative works program for Sewerage Assets


Lead Responsibility


5.5.6.1 Implement sewerage water assets maintenance programs (Refer to the separate attachment for the 2012-2013 capital works program)

W&S 1. Maintenance works completed in accordance with approved program budgets

1. 100% 1. 75% Ongoing. Maintenance programs being delivered to maintenance requirements in line with budget constraints.


2. 100% 2. 75% Ongoing. Maintenance programs being delivered to maintenance requirements.

Delivery Program Objective: 5.5.07 Deliver water and sewerage supply services to ensure public health and safety and environmental protection


Lead Responsibility


5.5.7.1 Draw water from rivers in accordance with water abstraction licences

W&S 1. Compliance with Licence conditions

1. 100% 1. 100% Ongoing. All water abstraction undertaken in accordance with licences.

5.5.7.2 Manage and monitor water supply catchments W&S 1. Monitoring and Maintenance programs completed to approved schedules and budgets

1. 100% 1. 75% Ongoing. Maintenance being undertaken in accordance with scheduling.



Delivery Program Objective: 5.5.07 Deliver water and sewerage supply services to ensure public health and safety and environmental protection


Lead Responsibility


5.5.7.3 Maintain National Association Testing Authority (NATA) Corporate Accreditation at the Environmental Laboratory

W&S 1. All sampling, analysis & reporting of Env and Regulatory requests completed in accordance with approved budgets

1. 100% 1. 75% Ongoing. All samples completed in accordance with required protocols.

2. NATA Corporate Accreditation Maintained

2. 100% 2. 100% Ongoing. NATA accreditation maintained for the quarter.

5.5.7.4 Treat drinking water to meet Australian Drinking Water Guidelines (ADWG)

W&S 1. Compliance with NSW Health Memorandum of Understanding (MOU)

1. 100% 1. 100% Ongoing. 100% compliance with Department of Health MOU. MOU details notification procedures, periodic meetings with Department of Health and reporting mechanisms.

5.5.7.5 Implement and update dam safety emergency plans for Port Macquarie and Cowarra dams

W&S 1. Dam Safety Emergency Plan completed and trialled

1. 100% 1. 75% Ongoing. Dam Safety Emergency Plan draft document with Council staff. On track for completion this year.

5.5.7.6 Operate sewerage schemes in accordance with Environmental Protection Licences

W&S 1. Compliance with Environmental Protection Licences

1. 100% 1. 100% Ongoing program. 100% compliant for the quarter on environmental protection licences.

Delivery Program Objective: 5.5.08 Plan investigate and design for the delivery of Stormwater assets


Lead Responsibility


5.5.8.1 Develop 20 year capital works program for the delivery of stormwater assets including stormwater flood relief works and quality controls

TechServ 1. Capital Works program developed for Stormwater

1. 100% 1. 85% Ongoing. Programme development commenced in December 2012, final draft completed for Council approval.



Delivery Program Objective: 5.5.08 Plan investigate and design for the delivery of Stormwater assets


Lead Responsibility


5.5.8.2 Undertake surveys and complete engineering designs for the delivery of stormwater infrastructure works

TechServ 1. Surveys and Designs are completed ahead of Construction Scheduling,

1. 100% 1. 70% Ongoing. In progress, thirteen scheduled stormwater designs estimated construction value $30.8 million, 8 =100% complete, 1 > 75% complete, 1 > 50% complete , 3 < 50% complete. Delays in design delivery are mainly due to unexpected extent of agency/community consultations, environmental investigations and limited control of design consultants resourcing. Expect 13 designs completed by end of the forth quarter.

5.5.8.3 Construction of drainage remediation/improvement works, for emergency works

TechServ 1. Plan completed to approved schedules and budgets

1. 100% 1. 85% Ongoing. Works completed for the quarter in accordance with program for Stormwater remedial works.

5.5.8.4 Collect condition rating data for all stormwater assets – Stage 2

TechServ 1. Condition data collected and available in Asset Management Systems

1. 100% 1. 0% Not commenced. Due to commence 4th quarter.

Delivery Program Objective: 5.5.09 Construction of Stormwater assets


Lead Responsibility


5.5.9.1 Undertake the construction of stormwater assets in line with the 2012-2013 capital works program(Refer to the separate attachment for the 2012-2013 capital works program)

InfraOps 1. Works completed 1. 100% 1. 75% Ongoing. See attached Capital Works Program status spreadsheet for project details.



Delivery Program Objective: 5.5.10 Develop and implement the annual maintenance and preventative works program for Stormwater Assets


Lead Responsibility


5.5.10.1 Implement Stormwater Maintenance and repairs program including inspections, cleaning and clearing (Refer to the separate attachment for the 2012-2013 capital works program)

InfraOps 1. Maintenance works completed in accordance with approved program budgets

1. 100% 1. 75% Ongoing. Road drainage maintenance has been undertaken continuously throughout the reporting period with programs constrained by the available resources. The best practise risk based approach to prioritisation has been implemented with the current status being 40 open at the start of the reporting period, 280 total received, 197 completed and 83 outstanding. The large number of road drainage requests in this quarter are attributable to the natural disaster events in early 2013.


2. 100% 2. 50% Ongoing. The high priority maintenance works within this action are being generally completed in accordance with the specified timeline. Some medium and all low priority works are not being completed in accordance with the adopted time frames and programs due to limitations on resources. These outstanding works are in some cases high priority and demonstrate the resource limitation that constrains the Infrastructure Operations Section's output.


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2012-2013 Capital Works Program Progress Report

Quarterly Progress Report as at 31 March 2013


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Estimated Budget

Target Date Expenditureto 30 Sept

% Complete

Comment on progress as at 30 September

Expenditure to 31 Dec

% Complete

Comment on Progress as at 31 December 2012

Expenditure to 31 March

% Complete Comment on progress as at 31 March 2013

Airport $10,000,000Port Macquarie Airport Upgrade - stage 1

$10,000,000 30-Jun-13 $45,755 0% Tender evaluation for Airside works underway.

$266,817 2% Tender awarded. Contractors on site.

$1,699,511 15% Delayed due to wet weather events in early 2013.

Information Technology $861,400Safety Management System $100,000 30-Jun-13 $0 0% Currently scoping out

system requirements and reviewing what systems are available

$0 0% Currently scoping out system requirements and reviewing what systems are available.

$0 0% Currently scoping out system requirements and reviewing what systems are available.

Aerial photography for GIS database $120,000 30-Jun-13 $0 0% LPI expected to commence Town Imagery Project in Oct 2012

$3,285 2% LPI have to commence Town Imagery Project. Imagery due by March 2013.

$3,285 2% Land and Property Information (LPI) have supplied about 60% of imagery, balance due by June 2013

Geographical Information System - ArcView licensing

$7,400 30-Nov-12 $0 0% GIS to review licensing needs post DEKHO rollout (2nd Qtr 2013)

$0 0% GIS to review licensing needs post DEKHO rollout (2nd Qtr 2013).

$0 0% GIS reviewing licensing needs post DEKHO rollout June 2013

Annual replacement of printers, servers, computers, routers, photocopiers and software

$584,000 30-Jun-13 $286,522 49% The replacement is on target and budget

$392,638 67% The replacement is on target and budget.

$521,555 89% The replacement is on target and budget

Upgrades to Asset Management System

$50,000 31-Mar-13 $0 0% Currently reviewing system requirements to determine works required.

$0 0% Currently reviewing system requirements to determine works required.

$0 0% Currently reviewing system requirements to determine work required

Plant and Fleet $2,190,700Plant replacement program $2,190,700 30-Jun-13 $107,278 5% Another $927,923 worth of

Plant has been ordered but not yet received.

$762,110 35% Ongoing. Plant replacements occur on a priority basis throughout the financial year.

$2,083,979 95% Whilst the actuals seem high, it includes the purchase of a waste compactor for $650,000 (net of trade-in) which is to be funded from the Waste Reserve

Library Services $267,600Update Computer Equipment, Photocopiers, Additional Shelving & Trolleys

$25,600 30-Jun-13 5,649 22% Spending on track $8,217 32% New furniture to be purchased for Laurieton in February.

$20,385 80% On Track. Purchase of Laurieton furniture has taken place.

Library Books $242,000 30-Jun-13 60,550 25% Est budget is actually $242,200. Percentage completed is based on this figure.

$121,100 50% Purchases are on track. $181,650 75% On Track.

The Glasshouse $192,100Expand artwork collection $13,900 30-Jun-13 $1,800 13% Acquisitions will occur as

required during the year.$0 0% Acquisitions scheduled to occur

later this financial year.$12,000 86% Neil Frazier painting acquired

this quarter.

Hospitality & other equipment purchases

$10,000 31-Dec-12 $0 0% To be reviewed. $0 0% Purchases to occur as required. $0 0% Purchases to occur as required.

Lift repairs $10,000 30-Jun-13 $0 0% This allocation will only be required if a major repair to the Lifts is required.

$0 0% Budget for repairs only required if needed.

$0 0% Budget for repairs only required if needed.

Technical equipment $158,200 30-Jun-13 $17,235 11% Requirement for future acquisitions to be reviewed.

$25,837 16% Ongoing. Purchases occur on a priority basis throughout the financial year.

$39,577 25% Ongoing. Purchases occur on a priority basis throughout the financial year.

Waste Management $4,133,333Cairncross Waste Depot access road upgrade

$1,500,000 30-Jun-13 $9,210 1% Design Complete. Construction to be undertaken by Infrastructure Operations

$9,210 1% Design complete. Construction to be undertaken by Infrastructure Operations

$125,686 8% Construction commenced.

March QuarterDecember QuarterSeptember Quarter

Port Macquarie-Hastings Council Operational Plan Quarterly Progress Report as at 31 March 2013 66

Estimated Budget


% Complete



% Complete





Cairncross Master plan and Expansion - Stage 1

$450,000 30-Jun-13 $0 1% Submission on State Significant Director General's Requirements to be prepared.

$0 1% Project plan prepared. Tender for design and Development Application to be issued.

$167 0% Tenders being assessed.

Purchase Landfill Compactor $1,000,000 31-Dec-12 $0 1% Tenders Received. $0 1% Tender awarded. Waiting on delivery.

$0 0% Compacter received. Payment to be finalised.

Dunbogan Waste Depot access road upgrade

$133,333 31-Dec-12 $0 1% Waste contribution to road upgrade. Project on hold pending EPBC Act approval

$0 1% Waste contribution to road upgrade. Project on hold pending EPBC Act approval.

$0 0% Waste contribution to road upgrade. Project on hold pending EPBC Act approval.

Kew Transfer Station - design and DA $100,000 30-Jun-13 $7,755 8% Director General's requirements for preparation of EIS and development application have been sought.

$7,755 8% Site options and project plan prepared.

$9,755 10% Site options to be referred to Council for public exhibition

Port Macquarie Transfer Station upgrade

$350,000 30-Jun-13 $15,712 4% Water Quality Basin Design and REF completed

$15,712 4% Water Quality Basin Design and REF completed. Works to commence following relocation of fibre optic cable.

$214,404 61% One basin complete. Remaining basin delayed pending owner agreement for fibre optic cable relocation.

Waste Management Climate Change Strategies - carbon offset program

$600,000 30-Jun-13 $0 1% Project to be considered in conjunction with EOI for Waste Processing.

$0 1% Project to be considered in conjunction with EOI for Waste Processing.

$35,273 6% EOI's being considered. Application made for Carbon Credits under Clean Energy Legislation.

Building Improvements $3,223,500Council Chambers Refurbishment $68,000 31-Dec-12 $103,202 100% Project nearing

completion. Further minor modifications are required.

$103,202 100% Complete. $122,049 100% Complete. Further modifications to chamber requested by Councils Executive. Works now complete.

Emergency Services buildings - upgrades

$100,000 30-Jun-13 $0 0% Condition based reports and priorities for maintenance for Emergency Services facilities under development. Implementation of maintenance program will be implemented during the second quarter of this financial year.

$7,500 1% Program and inspection commenced.

$6,328 6% Ongoing. BCA and fire compliance inspections of RFS facilities nearing completion. Priorities for work is being finalised by staff.

Ferry Reserve - Public Amenities $90,000 31-Mar-13 $5,000 5% Facility design complete. REF currently being developed.

$5,000 5% Assessments being carried out. $37,580 30% Commenced. Contractors appointed, materials ordered, installation scheduled for 29 April 2013.

Replacement of Furniture at Council Offices

$10,500 30-Jun-13 $13,161 100% Ongoing replacement of office furniture at end of useful life.

$13,161 100% Complete. $13,161 100% Complete.

North Haven Surf Club - sewer pumping station

$35,000 31-Mar-13 $0 5% Project brief under development.

$0 5% Design being prepared. $0 5% Commenced. Design complete.

Port Macquarie Indoor Stadium expansion

$2,700,000 30-Jun-13 $0 0% Community participation plan developed. First engagement activity scheduled for 11 October 2012.

$7,000 1% Concept designs being prepared - Community Engagement to be carried out.

$9,058 5% Commenced. Final concepts adopted by Council and Development designs and associated documentation under development.


Estimated Budget


% Complete



% Complete





Town Beach Public Amenities $220,000 30-Jun-13 $800 1% Facility concept complete. Project brief for sewer, water and electrical services currently under development.

$800 1% Concept designs being prepared - Community Engagement to be carried out.

$11,978 3% Commenced. Further design work requested by Council.

Bushfire Control $495,000Bushfire Equipment $145,000 30-Jun-13 $0 0% No bushfire equipment

called for period.$0 0% No bushfire equipment called for

the period.$0 0% No bushfire equipment called for

the period.Bushfire tanker and vehicle purchases $350,000 30-Jun-13 $0 0% Vehicle changeovers yet to

occur.$0 0% Vehicle changeovers yet to

occur.$0 0% Vehicle changeovers yet to

occur.Aquatic Facilities $5,185,000Port Macquarie Pool - design $500,000 30-Jun-13 $0 0% Not commenced $0 0% Not commenced. $0 0% Not commenced.Wauchope Pool Construction $4,685,000 30-Jun-13 $0 0% Not commenced.

Insufficient funds$0 0% Not commenced. $0 0% Not commenced.

Parks Gardens & Reserves $1,755,105Bain Park - electrical works $15,000 31-Dec-12 $0 0% Initial engagement with key

stakeholders has been undertaken to ascertain their requirements.

$237 2% Cost options have now been calculated, with a view to go back to the community stakeholders early in the new year.

$4,918 30% Commenced. Scope of works confirmed. Contractors have commenced installation. Project completion expected by end of April 2013.

Bruce Porter Reserve improvements $23,230 31-Mar-13 $0 0% Sewer infrastructure design nearing completion.

$49,740 20% The amenity block has now been ordered - delivery in February 2013.

$60,970 25% Commenced. Water services, sewer and electrical services provided to site. Toilet structure has been ordered. Project completion expected June 2013.

Bushland Open Space Management Strategy

$20,000 30-Jun-13 $0 0% Contractors engaged to undertake perennial weed control in Wauchope reserves during November.

$10,642 50% Works are ongoing. $10,648 50% Ongoing.

Cycleway Construction as per adopted cycleway plans

$189,920 30-Jun-13 $1,851 3% Detailed design currently being developed.

$5,858 2% Community engagement has occurred and the consultants are revising the plan.

$8,510 5% Commenced. Final draft developed. REF in draft form. Project at risk of not being delivered within the financial year based on outstanding design status.

Jack Dwyer Reserve - exercise station $15,000 31-Dec-12 $0 0% Works scheduled for March 2013.

$0 0% Community consultation is yet to take place.

$0 0% Consultation yet to commence.

John Dick Reserve - playground upgrade

$40,000 31-Dec-12 $0 0% Works scheduled for April 2013.

$0 1% Consultant designer has been approached for EOI ,works yet to commence.

$12,687 10% Commenced. Design finalised. Equipment ordered. Installation scheduled for May 2013.

Local Park embellishment - Innes Peninsula

$120,000 30-Jun-13 $1,905 2% Site survey undertaken. Community engagement scheduled for December.

$9,563 5% Community engagement has occurred and the consultant has revised the plan .Brief report to be determined.

$11,498 6% Currently seeking to agree on scope and design development details. Additional consultation 1 Dec Earliest expected detailed design delivery in April 2013. Survey complete, scope to follow. Job at risk of not being completed in 12/13 due to design delays.


Estimated Budget


% Complete



% Complete





Lord Street - landscape upgrade $100,000 31-Dec-12 $166 5% Design process nearing completion.

$4,078 1% Design completed Jan 2013 and handed over for construction April 2013.

$48,035 30% Commenced. Concept plan developed. Construction detail being developed. Scope agreed, concept design complete. Detailed design completed 11/01/2013. Confirmation of budget subject to resource estimate. Likely that budget will only permit completion of Gordon to William Streets. Scope of works to be truncated to available budget. Works to commence Apr 2013.

McInherney Park improvements $20,000 31-Dec-12 $1,050 5% Minor revetment wall repairs scheduled for October 2012.

$16,207 75% Works underway. $19,498 100% Complete.

Ordinance and Hazard Awareness signs for Reserves.

$17,400 30-Jun-13 $8,036 45% Signage replacement programme currently being implemented.

$17,284 95% Expenditure ongoing so as to maintain the signage asset.

$18,638 100% Expenditure ongoing so as to maintain the signage asset.

Port Macquarie Historic Cemetery - upgrade Stage 1

$100,000 30-Jun-13 $0 0% Section 60 Heritage Works application required.

$1,920 2% Consultants report in draft has been received for approval , prior to finalising and submitting to State Heritage Office - Sect 60 application.

$3,458 3% Approvals from State Heritage Office required to progress detailed design. Public consultation process required to follow detailed design draft completion. Earliest possible detailed design delivery is March 2013. Project at significant risk of not being delivered within current financial year based on outstanding design status.

Rainbow Beach Reserve upgrade $58,000 31-Dec-12 $6,872 5% Escarpment protection works complete. Surf Club access upgrade scheduled for October 2012.

$94,283 100% Stage 1 works complete 16 Nov 2012. Works involved widening of the driveway to the Surf Club.

$94,541 99% Commenced. Access works completed mid Nov 2012. Works completed within agreed program timeline and within allocated budget despite what is reported in this document. Waste charges associated with another project have been incorrectly costed to this project. This is being addressed by Finance staff. Some regeneration activities yet to be undertaken.

Sandhurst Reserve - playground upgrade

$40,000 31-Dec-12 $0 0% Works scheduled for April 2013.

$0 1% Consultant designer has been approached for EOI ,works yet to commence.

$10,622 10% Commenced. Design finalised. Equipment ordered. Installation scheduled for May 2013.

Shelly Beach Reserve improvements $96,555 30-Jun-13 $2,019 1% Route options still being considered.

$10,396 1% Designs completed along with second round of consultation .Exhibition of revised plan with subsequent report to follow.

$13,133 5% Commenced. Process complete. To be reported to May 2013 Council meeting.


Estimated Budget


% Complete



% Complete





Shelly Beach Reserve - seawall retention works

$60,000 30-Jun-13 $0 1% Preliminary concept plan developed. Plan exhibited during August with 8 public submissions being received. Further community engagement required prior to commencement of works.

$0 0% As per above item. $0 5% Commenced. Process complete. To be reported to May 2013 Council meeting.

Town Green improvements $452,000 30-Jun-13 $0 1% Project brief has been developed. Design consultancy has not yet been finalised.

$56,640 1% Design in progress. Project will involve extensive stakeholder and community consultations before construction

$62,269 5% Commenced. Concept plan in draft form. Construction scope of works to be defined.

Tuffins Lane Sporting Facilities upgrade $100,000 31-Dec-12 $65,089 1% Grandstand under-sroft improvements to support events complete. Grandstand seating purchased.

$79,191 75% Works are ongoing. $79,191 80% Commenced. Under croft works to support sport tourism events, complete further improvements yet to be delivered.

Wall Reserve - improvements $40,000 31-Mar-13 $0 1% Project costings currently being developed.

$29,167 75% Electrical infrastructure for new BBQ is to be implemented.

$32,004 80% Commenced. Electrical improvement works complete. Further park furniture works required.

Westport Park pontoon $68,000 31-Dec-12 $525 1% Site survey undertaken. Consultants appointed to develop detailed design. Works scheduled for December 2012.

$24,756 5% Design initiation meeting onsite complete. Draft design received 9 October 2012. Final design received 28 October 2012. Fisheries permit received, work to be staged to match available budget initially with widening on one side and installation of one pontoon commencing February 2013

$100,112 10% Design initiation meeting onsite complete. Draft design received by Cent. Const. 9 October and feedback provided, final design received 28 October. Fisheries Permit received, work to be staged to match available budget, final quotes received 25 February. Contract awarded, work to commence April 2013.

Westport Reserve - playground upgrade $150,000 31-Mar-13 $663 1% Project brief under development.

$5,217 2% Designer has been engaged and Community engagement underway.

$9,853 5% Commenced concept plan developed and underway

Westport Reserve improvements $30,000 31-Mar-13 $0 1% Project brief under development.

$0 0% To compliment new playground. $0 3% Commenced. Concept plan developed.

Stormwater Drainage $350,000Stormwater Remediation - Belah Road (Stage 3)

$230,000 31-Dec-12 $8,279 0% Tender being advertised and expected to be determined at December Council meeting , commencement in Feb 2013

$8,279 4% Tender awarded at December Council meeting. Works to commence February 2013.

$8,891 5% Detailed design complete, resource estimate complete. Contract awarded . Awaiting commencement subject to suitable ground conditions post flooding and storms. Contractors construction program suggests completion in mid June 2013 subject to suitable weather. Contract sum exceeds original budget, additional funding sources identified and adopted in the Dec 2012 Council report, project budget now $300,000.


Estimated Budget


% Complete



% Complete





Stormwater Remediation - North Shore (Stage 1)

$100,000 30-Jun-13 $7,493 60% Draft Concept design nearing completion.

$35,762 72% Works to include preparation of design for Shoreline Drive drainage, road and flood mitigation upgrades. Scope of works document to be finalised by end June 2012

$41,537 83% Concept designs completed. To be consulted with affected residents and Northshore Progress Association May 2013.

Stormwater Remediation Works - various remediation’s

$20,000 30-Jun-13 $0 0% Designs underway with works planned for commencement early 2013

$332 3% List of minor remedial works under review to enable finalisation of priority schedule by end August 2012.

$7,128 31% List of minor works scheduled for completion by June 2013

Road, Bridges and Footpaths $19,372,500Comboyne Road - replace wire barrier $365,000 30-Jun-13 $0 25% Detailed design expected

Dec 2012$0 0% Consultant has completed initial

audits and provided a staging plan for minor works within available budgets. The large scale barrier works will need to be staged due to the budget limitations. Detailed design for Stage 1 barrier works in progress, details regards the signposting/linemarking component of the work has been provided for implementation. Expect delivery of minor works including signposting / linemarking early 2013.

$16,903 5% Stage 1 works involving advanced warning signs and line marking at high risk sections commenced due for completion May 2013.

Pavement rejuvenation program $200,000 31-Dec-12 $0 0% Assets currently producing list of roads to be treated, Oct 2012

$0 0% Works proposed for 4th quarter of reporting period.

$0 0% Road network condition survey being utilised to confirm sites. Works to commence May 2013. Delivery of this project has been delayed due to recent storms and flooding constraining professional project management resources to clean up tasks. Emergent material supply issues also impact on this project.


Estimated Budget


% Complete



% Complete





High Traffic Road Resurfacing -including Pacific Drive, Kennedy Drive, Cameron St, Bago Road and Bold Street

$800,000 30-Jun-13 $72,495 9% Pacific Drive complete, $269,294 20% 2012/13 High traffic road resealing program underway and on track for completion by end of the reporting period.

$1,182,111 75% Sealed road resurfacing program adopted by council in Sept 2012. Preliminary and patching works completed on Pacific Drive at John Downs Park, further patching and preparatory works to be completed on Pacific Drive and Gordon street. Bitumen resealing to be commenced in Nov 2012 at Bonny Hills (Panorama Drive and Wauchope (Cameron Street) and continue into early 2013 weather permitting. Storms and Floods have delayed to completion of this project, pacific drive reseal is outstanding and awaiting contractor availability and finalisation of preparatory works. Program expected to be delivered prior to July 2013.

Developer Provided Assets $5,000,000 30-Jun-13 $0 0% Budget is an estimate only of road and other infrastructure assets to be transferred to Council as a result of private subdivision development

$0 0% Budget entry only to balance forecast developer contributions.

0% Budget entry only to balance forecast developer contributions.

Upgrade to Traffic Signals - Intersection Of Hastings River Drive & Boundary Street

$1,750,000 30-Jun-13 $0 70% Concept design currently with RMS, detailed design not expected prior to Oct 2012

$60,086 3% Detailed overall design complete . Project is at risk of not being totally delivered in current financial year based on current design status. Currently investigating option for construction of utility services during 2012/13.

$68,138 5% Detailed layout design complete. Traffic signal designs & sign off from RMS also complete. Project will not be totally delivered in current financial year. Currently investigating option for construction of utility services commencing 2012/13 with remainder carry over to 2013/14FY.

Streetscape, parking, road and intersection upgrades in industrial and commercial areas detailed in the S94A Levy Plan.

$100,000 31-Dec-12 $160,000 100% Work completed 4 Oct (Budget of $164,000)

$164,739 100% Work completed. Over expenditure to be identified and reported.

$164,739 100% Work completed on Small Rd 4 Oct 2012. Works completed within expected program and within revised available budget.

Ocean Drive - pavement upgrade including cycle lanes and shoulder widening

$800,000 31-Mar-13 $746,000 52% Works underway, practical completion expected Dec 2012

$1,868,711 85% Works 85% complete. Final culverts have been installed and final work on the southern 200m is underway with completion in February 2013 forecast.

$2,368,589 95% Works underway from FY2012/13, Program significantly impacted by wet weather in early 2012 and several major events in Feb 2013. Works reached practical completion on 28 Mar 2013. Guardrails, final sealing and line marking remain to be completed following the Ironman.


Estimated Budget


% Complete



% Complete





Ocean Drive - preconstruction upgrade including cycle lanes Fairwinds to Brotherglen

$120,000 31-Mar-13 $41,124 5% Geotech Investigations in progress

$54,139 50% Geotechnical investigations complete. Finalising design scope, expect design completion 7 May 2013.

$90,393 75% Geotechnical investigations complete. Expect design completion June 2013

Stingray Creek Bridge, North Haven $6,962,500 30-Jun-13 $55,669 80% PMHC review feedback to OPUS in progress.

$59,529 1% Detailed designs 95% complete. Project at risk of not being delivered in current financial year based on outstanding design finalisation and preconstruction approvals. Interim strengthening treatment currently being investigated for reporting to Council in February 2013.

$60,746 1% Detailed designs 95% complete. Project at risk of not being delivered in current financial year based on outstanding design finalisation and preconstruction approvals. Council resolved Feb 2013 to pursue funding for repair option.

Ocean Drive - upgrade to four lanes between Matthew Flinders Drive and Greenmeadows Drive

$300,000 31-Mar-13 $0 5% Scope of work being prepared

$0 5% Consultancy brief completed and tenders for concept designs and environmental approvals to be invited early February 2013.

$11,060 5% Finalising consultancy brief. Expect tender invites Dec 2012. Project at risk of carry over to 2013/14.

Ocean Drive - pavement upgrades $620,000 31-Mar-13 $0 0% (see above, Ocean Drive Pavement Upgrade)

$1,868,711 85% Works 85% complete, final culverts have been installed and final work on the southern 200m is underway with completion in Feb 2013 forecast

$2,368,589 95% Works underway from FY2012/13, Program significantly impacted by wet weather in early 2012 and several major events in Feb 2013. Works reached practical completion on 28 Mar 2013. Guardrails, final sealing and line marking remain to be completed following the Ironman.

Pembrooke Road - Preconstruction activities - replacement of Loggy's Creek Bridge

$100,000 31-Mar-13 $28,192 30% Cncl determination 10/10/12 approval to engage CCPines. Site meeting required

$0 0% Overall design in progress. Consultant engaged for bridge design and component supply. Currently negotiating the bridge component design with Consultant . Expect overall design completion by April 2013.

$294,548 95% Design and supply of components committed. Expect design completion June 2013 ready for construction 2013/14

Pembrooke Road - replacement of bridge over Saltwater Creek

$700,000 30-Jun-13 $614,854 87% Components ordered & costs committed, construction scheduled Feb 2012

$897,531 10% Detailed design complete. Preconstruction activities complete. Bridgeworks to commence 14 Jan 2013, all bridge components committed and ready for delivery to site.

$1,185,630 75% Bridge reconstruction commenced 14 Jan 2013. major weather events have delayed the program but works remain on track for mid May 2013 completion. Resource estimate

Rehabilitation Roadwork’s - Wauchope $230,000 31-Dec-12 $0 0% Currently reviewing options, transfer of funds to Saltwater Creek Bridge being investigated.

$0 0% Works to be completed in conjunction saltwater creek bridge reconstruction, rehabilitation of Pembrooke road approaches.

$0 0% This project budget has been incorporated into the 2012/13 road resurfacing program for utilisation in the Wauchope area. The storms and major flood events of early 2013 have impacted on the planning for this project and scope for these works to be incomplete at June 2013 exists due the limitations of suitable weather for bitumen resurfacing works.


Estimated Budget


% Complete



% Complete





Sarahs Crescent Kings Creek - reconstruction Stage 1

$900,000 31-Mar-13 $184,966 99% Design handed over to Construction - future scheduling of work TBC

$1,001,956 100% Budget has been directed to fund high priority works on King Creek Road, these works have been completed.

$1,055,007 100% Works completed. Extensive additional excavation and pavement thickness required to treat poor subgrade conditions. Significant additional traffic control required to cater for local residents during partial road closure and proximity to Oxley highway. revised project budget approved as $1.05M.

Woodlands Road - reconstruction of timber bridge

$425,000 31-Dec-12 $47,622 11% Bridgeworks completed, previous mntce expenditure to be transferred

$49,215 100% Completed 31 August 2012 by Bridge Construction team. Completion report submitted including Bridge Inspection/Asset data return.

$49,370 100% Construction completed 31/8/2012, within budget and within agreed program. Works undertaken by PMHC Bridge Construction team. Savings have been identified and utilised in the over expenditure report for Saltwater Creek Bridge reconstruction works.

Town Centre Improvements $3,710,000Buller Street bridge - pedestrian walkway widening

$300,000 30-Jun-13 $0 0% Engagement commenced on options.

$31,166 25% Concept design completed for cable stay bridge. Tenders for design and construction of bridge

$53,847 27% Tender let to Fleetwood Urban design to be completed May 2013 with construction to

Repair of pavers - intersection of Horton and Clarence Streets

$25,000 31-Dec-12 $0 0% Paver trial to be completed Nov 2013

$1,706 5% Trial pad has been installed and will be monitored over the coming months before implementation of works in town centre following Easter 2013.

$1,706 8% Scope of works to be confirmed by TCMP committee asap. Paver trial undertaken at Koala Street depot per TCMP meeting 1 Aug 2012. Scope to be limited to match available budget. Work to commence 10 April

Foreshore Upgrade - Gordon to William Streets

$250,000 30-Jun-13 $24,636 100% Designs handed over to construction

$24,636 100% Detailed designs complete. Construction transferred from 2012/13 program per TCMP revised financial model/works programme.

$24,636 100% Designs complete. Construction rescheduled by TCMP Committee to 2013/14 and recommended to Council.

Murray St upgrade $375,000 30-Jun-13 $24,493 50% Design Outsourced to King and Campbell - for completion Jan 2013

$22,516 30% Detailed designs 30% complete, expected completion December 2012. Construction transferred from 2012/13 program per TCMP revised financial model/works program.

$22,516 35% Detailed designs 35% complete, expected completion June 2013. Construction deferred with scheduling to be reviewed by TCMP Committee

Pedestrian access preconstruction - north of Horton Street, Clarence to William Street

$55,000 31-Mar-13 $0 0% Design yet to commence. $0 0% Construction removed from 2012/13 program per TCMP meeting of 18 Jul 2012.

$0 0% Construction removed from 2012/13 program per Town Centre Master Plan (TCMP) meeting 18 July 2012

Town Centre - rehabilitation of existing works as per Master plan

$150,000 30-Jun-13 $0 0% Scope of works still to be confirmed by TCMP Committee

$10,180 10% Works confirmed to improve various footpaths and road segment within CBD, works on track to be completed by end of the reporting period.

$74,438 50% Scope of works indentified to include Short Street surface repairs and various footpaths including Hay/Clarence street and Sunset Parade. Works to commence in Apr 2013.


Estimated Budget


% Complete



% Complete





Town Centre - review of paving $5,000 31-Mar-13 $0 0% TCMP yet to determine priority.

$0 0% TCMP yet to determine priority. $0 0% Priority adopted works to commence following Ironman.

William Street works - Hay St to Murray St

$1,150,000 30-Jun-13 $36,682 50% Design Outsourced to King and Campbell - for completion Jan 2013

$36,337 36% Detailed designs 30% complete, expected completion December 2012. Construction transferred from 2012/13 program per TCMP revised financial model/works programme.

$36,337 36% Detailed designs 30% complete, expected completion June 2013. Construction transferred from 2012/13 program per TCMP revised financial model/works program.

William Street works – Short St to Buller Bridge

$900,000 30-Jun-13 $29,210 100% Design Outsourced to King and Campbell

$20,898 100% Detailed designs complete. Construction transferred from 2012/13 program per TCMP revised financial model/works programme.

$20,898 100% Detailed designs complete. Construction transferred from 201213 program per TCMP revised financial model/works program.

Town Centre - entertainment precinct $200,000 30-Jun-13 $0 0% Electrical works commenced. Costs not incurred prior to end September.

$0 0% Initial investigations completed. Scope of works to be prepared for TCMP Committee review.

$0 0% Scope of works to be prepared for TCMP Committee review.

Town Centre - signage $50,000 30-Jun-13 $0 0% Yet to Commence. $0 0% Scope of works to be prepared and consulted with TCMP Committee.


Town Centre - street furniture and waste management audit

$150,000 30-Jun-13 $0 0% Yet to Commence. $0 0% Scope of works to be prepared and consulted with TCMP Committee.


Town Centre - footpath replacement program

$100,000 30-Jun-13 $0 0% Scope of works still to be confirmed by TCMP Committee

$0 0% Works site confirmed as sections of Murray, Clarence and Short streets within CBD, works on track to be completed by end of the reporting period.

$0 0% Works to commence Early 2013 and are constrained to the available project budget.

Water Supply Assets $11,371,103Cowarra Dam - crayfish restocking and environmental flow release system

$50,000 31-Mar-13 $0 0% Yet to commence $0 0% Ongoing. $0 0% Meeting with ecologist consultant in April to finalise program.

Maxwells Quarry Dam works $100,000 30-Jun-13 $0 0% Yet to commence $0 0% Consultant engaged to undertake feasibility study. Report expected to be complete by May 2013 with works to follow based on recommendations.

$0 0% Commitment with consultant and engagement commenced. No report received to date.

Developer Provided Assets program $500,000 30-Jun-13 $0 0% Developer assets provided with developments.

$0 0% Ongoing. Dependant on levels of development.

$0 0% Ongoing. Dependant on levels of development.

Developer Works - various trunkmain projects

$600,000 30-Jun-13 $177,958 28% Upsized assets provided to assist development

$220,036 50% Ongoing. Dependant on levels of development.

$222,514 50% Projects to be identified as developments progress

Installation and upgrading of water supply flowmeters

$300,000 30-Jun-13 $1,707 1% Flowmeter changes yet to commence in ernest

$15,994 15% Ongoing replacement program. $22,734 15% Transit Hill FM replacement completed. Currently determining other meters to be replaced.

Grants Head/Bonny Hills zone works $400,000 30-Jun-13 $0 0% Scope of works being finalised

$0 0% Not progressed. Pending completion of the Southern Arm Trunk Main Stage 2 (April 2013).

$0 0% Awaiting finalisation of current Southern Arm Trunk Main works.


Estimated Budget


% Complete



% Complete





Hastings district telemetry - augmentation of works

$100,000 30-Jun-13 $33,963 33% Works continuing to schedule

$171,124 75% SCADA Upgrade works anticipated to be complete June 2013

$211,364 100% SCADA Upgrade works anticipated to be complete June 2013.

Implementation of Water Supply Strategic Business Plan.

$150,000 30-Jun-13 $14,666 11% Minor works underway in line with plan

$66,225 70% Strategic Plan anticipated to be completed April 2013.

$130,456 87% Strategic Business Plan under review. Projects include: Dam Safety studies, Water Supply Strategies, Additional bottle bubblers.

Innes Peninsula High Level trunkmain - Stage 2

$131,749 30-Jun-13 $0 0% Works yet to be required due to lower development rates

$0 0% Timing of this work is dependant on development.

$0 0% Grant dependent on Innes Peninsula / Ruins Way development.

Innes Peninsula High Level Booster Pump Station



$0 0% Booster upgrade unlikely to occur this financial year - dependent on Innes Peninsula / Ruins Way development.

Innes Peninsula High Level trunkmain - Stage 1



$0 0% Detailed design outstanding, dependent on Innes Peninsula / Ruins Way road design. Programming of works to follow confirmation of design details.

Installation of new water supply services to cater for new development.

$340,000 30-Jun-13 $114,386 40% Slight increase over anticipated rates

$232,161 60% Ongoing program. $280,614 82% Ongoing program.

Laurieton mains augmentation - Bold, Lord & Hanley Sts.

$110,000 30-Jun-13 $0 0% Yet to commence $0 0% Work anticipated to commence in the first half of 2013 pending the availability of construction crew currently seconded by Centralised Construction.

$0 0% Preliminary design works underway. Construction to proceed 3rd/4th quarter dependent on availability of construction staff following grant funding works.

Port Macquarie Dam pump station building refurbishment

$800,000 30-Jun-13 $762,412 Building works well underway

$1,343,260 100% Construction completed December 2012.

$1,341,518 100% Completed original tender scope. Contractor finalising minor defects and client-initiated variations. Overall completion expected by w/e 7 Dec 2012.

Renewals And Minor Works - various $1,090,000 30-Jun-13 $359,428 35% Renewals continuing $702,058 50% Ongoing. $1,100,787 90% Works completed: Camden Head Res Roof renewal, Granite St Res Inlet Valve replacement,O'brien's Rd PRV replacement, North Haven Booster Pump 2 renewal. Works Underway: Water Meter Replacements, PM Dam Seepage Weir Works, PM Dam Pump 6 refurbishment, SWOC to Transit Hill Optic Fibre Conduiting, Rosewood Res No.2 Ring Beam repair, Transit Hill Booster Pump Station Upgrade.


Estimated Budget


% Complete



% Complete





Sancrox Reservoir construction $1,000,000 30-Jun-13 $186,764 19% Design and preconstruction studies underway

$190,189 23% Construction to commence in first half of 2013 with completion anticipated for first half 2014.

$190,689 23% Design documentation 95% completed. Progressing Land acquisition negotiation with Forests NSW.Anticipate advertising earthworks tenders March 2013.

Sancrox Employment Precinct trunkmain

$100,000 30-Jun-13 $0 0% Yet to commence $0 0% Timing of this work is dependant on development.

$0 0% Development dependent.

Shelley Beach Rd Trunk Main $312,903 31-Mar-13 $0 0% Yet to commence $0 0% Work anticipated to commence in the first half of 2013 pending the availability of construction crew currently seconded by Centralised Construction.

$0 0% Preliminary design works underway. Construction to proceed 3rd/4th quarter dependent on availability of construction staff following grant funding works.

Southern Arm Trunk Main - Subsidised Scheme - Stage 2I

$4,800,000 30-Jun-13 $885,306 18% Project continuing, increased resources required

$2,860,031 90% Completion of Stage 2 of the Southern Arm Trunk main is expected April 2013.

$1,776,205 37% Works Underway from previous Financial year. Resource estimate for agreed current scope is confirmed within the available funds. Scope extended forecast carry over to 2013/14 financial year. Budget adjusted in line with expected program delivery in current financial year.

Water Supply - site security upgrade $30,000 31-Dec-12 $656 2% Scoping study completed $656 2% Ongoing. $656 2% Ongoing.

Water Supply technical Instruments $100,000 31-Mar-13 $5,129 5% Minor instruments acquired to date

$14,163 15% Ongoing program to replace water quality instrumentation as required.

$17,635 30% Instrument purchase as required. E.g. New turbidity probe for Comboyne water treatment plant.

Wauchope Treatment Plant - Wauchope augmentation

$50,000 31-Mar-13 $0 0% Yet to commence $0 0% Briefing paper has been completed. Consultant to be engaged in the first half of 2013 to undertake a study on potential additional membrane capacity at Wauchope Water Treatment Plant.

$0 0% Briefing paper has been completed. Consultant to be engaged to undertake a study on potential additional membrane capacity at Wauchope Water Treatment Plant.

Sewerage Assets $13,204,900Area 13 Sewerage works $3,090,000 30-Jun-13 $324,448 11% Underbore contract

underway$1,513,562 40% Completion of pump station 1

rising main complete with commissioning to be completed February 2013. Anticipated that second pipeline to be completed May 2013 subject to investigation into treatment alternatives for the Port scheme.

$2,709,801 88% East-West Under bore No.1 completed. Awaiting fittings for connections. Major Rising main projected to be operational Feb/March 2013 weather permitting.

Camden Haven Reticulation Augmentation

$309,000 31-Mar-13 $0 0% Scoping study being finalised

$17,619 5% Ongoing capital works to reduce surcharges in the Camden Haven Scheme. Upgrades to Camden Haven SPS#1 to be completed in first half of 2013.

$55,276 18% Ongoing capital works to reduce surcharges in the Camden Haven Scheme. Upgrades to Camden Haven SPS#1 to be completed in first half of 2013.


Estimated Budget


% Complete



% Complete





Developer Provided Assets - various $1,000,000 30-Jun-13 $0 0% No assets bought on line in period



Electrical STP Asset Replacement $50,000 30-Jun-13 $0 0% Electrical works yet to commence

$8,140 50% Ongoing. 100 UV lamps due to be replaced at Lake Road UV Disinfection System at an estimated cost of $35,000 by June 2013.

$8,175 75% Ongoing. 100 UV lamps due to be replaced at Lake Road UV Disinfection System at an estimated cost of $35,000 by June 2013.

Mechanical STP Asset Replacement $50,000 30-Jun-13 $19,499 40% Assets being replaced to agreed schedule

$34,829 50% Ongoing. $45,246 90% Ongoing.

Minor Extensions - non programmed works that require the extension of the Sewer System to serve rated properties.

$20,600 30-Jun-13 $0 0% No minor extensions required during period

$0 0% Ongoing as required. $0 0% Ongoing as required.

Odour Control Installations $100,000 31-Mar-13 $6,000 6% One installation for period $15,698 50% Ongoing. Chemical dosing trials continuing and Activated Carbon Filters installed at problematic odour locations.

$15,698 60% Ongoing. Chemical dosing trials continuing and Activated Carbon Filters installed at problematic odour locations.

Septic receiving station $100,000 31-Mar-13 $0 0% Project yet to commence $0 10% Construction commenced December 2012. Due to be completed and operational in the first quarter 2013.

$16,286 16% Project delivery effected by wet weather events during quarter.

Sewer pump replacement programme $150,000 31-Mar-13 $0 0% Project yet to commence $0 0% Ongoing program of replacing sewer pumps. Priority list developed with highest priority changeovers to occur in first half of 2013.

$6,644 4% Ongoing program of replacing sewer pumps. Priority list developed with highest priority changeovers to occur in first half of 2013.

Sewer pump seal replacement programme

$50,000 31-Mar-13 $0 0% Project yet to commence $0 0% Ongoing. $0 0% Project yet to commence.

Sewer rehabilitation $1,500,000 30-Jun-13 $116,597 8% Minor works undertaken during period

$216,969 20% Ongoing. $239,448 26% Various projects ongoing.

Small Towns Sewerage Programme $6,625,000 30-Jun-13 $453,082 7% Herons Creek construction nearing completion

$578,508 13% Overall schemes completion a Herons Creek scheme complete. Beechwood tenders to close in February 2013 with anticipated completion April 2014. Long Flat, Comboyne and Telegraph Point conceptual design to be developed further. Conceptual design for North Shore underway with anticipation Design & Construct tenders to be let in June 2013, anticipated completion of August 2014.

$657,562 40% Herons Creek commissioning completed 31 Oct 2012. Awaiting property connections. Beechwood construction Tender awarded. Works to commence May 2013. North Shore - Concept review underway.

Switchboard replacement programme $150,000 30-Jun-13 $1,735 1% Board manufacture to commence

$6,060 10% Ongoing. $27,000 18% Switchboard currently being constructed.

Technical instruments - sewer fund $10,300 31-Mar-13 $0 0% No instruments purchased $0 0% Ongoing. $0 0% No equipment purchased under this GL yet this year.

Other Assets $143,100Crematorium & Cemetery Services - install new beams at Wauchope, Laurieton, Kendall, Comboyne and Innes Gardens

$25,000 30-Jun-13 $2,357 10% To be completed during 2012/2013.

$2,439 10% Ongoing. Due to be completed during the first half of 2013.

$2,696 10% Ongoing. Due to be completed during the first half of 2013.

Crematorium & Cemetery Services - new Tree Garden

$10,000 31-Dec-12 $0 0% Not commenced. To be completed during 2012/2013.

$0 0% Due to be completed during the first half of 2013.

$0 0% Due to be completed during the first half of 2013.


Estimated Budget


% Complete



% Complete





Crematorium & Cemetery Services - refurbish kitchen and bathroom facilities

$30,000 31-Mar-13 $0 0% Not commenced. To be completed during 2012/2013.

$9,879 33% Commenced. Due to be completed during the first half of 2013.

$9,879 100% Construction completed. Final review and reconciliation of expenditure underway.

Office equipment $31,200 30-Jun-13 $0 0% Ongoing asset replacement program

$0 0% Ongoing asset replacement program.

$0 0% Ongoing asset replacement program.

Minor land acquisition $30,000 30-Jun-13 $3,200 11% Acquisitions occur during the year as required.

$20,079 67% Acquisitions occur during the year as required.

$20,958 69% Acquisitions occur during the year as required.

Laboratory - technical instruments and equipment

$16,900 30-Jun-13 $0 0% Instruments acquired throughout year as required.

$0 0% Instruments acquired throughout the year as required.

$0 0% No equipment purchased under this GL yet this year.


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