Table of Contents Figure 1 | Overall Employee Job Satisfaction Over the Years Figure 2 | Very Important Aspects of Employee Job Satisfaction Figure 3 | Importance of Opportunities to Uses Skills and Abilities Figure 4 | Importance of Career Advancement Opportunities Figure 5 | Importance of Organization’s Commitment to Professional Development Figure 6 | Importance of Job-Specific Training Figure 7 | Importance of Career Development Opportunities Figure 8 | Importance of Networking Figure 9 | Importance of Paid Training and Tuition Reimbursement Programs Figure 10 | Importance of Relationship With Immediate Supervisor Figure 11 | Importance of Communication Between Employees and Senior Management Figure 12 | Importance of Autonomy and Independence Figure 13 | Importance of Management’s Recognition of Employee Job Performance Figure 14 | Importance of Compensation/Pay Figure 15 | Compensation Change in the Last 12 Months Figure 16 | Very Important Compensation Aspects Figure 17 | Importance of Benefits Figure 18 | Very Important Benefits Aspects Figure 19 | Importance of Flexibility to Balance Life and Work Issues Figure 20 | Importance of Job Security Figure 21 | Importance of Organization’s Financial Stability Figure 22 | Importance of the Work Itself Figure 23 | Importance of Feeling Safe in the Work Environment Figure 24 | Importance of Overall Corporate Culture Figure 25 | Importance of Relationships With Co-workers Figure 26 | Importance of Meaningfulness of the Job Figure 27 | Importance of Contribution of Work to Organization’s Business Goals Figure 28 | Importance of Variety of Work Figure 29 | Importance of Organization’s Commitment to Corporate Social Responsibility Figure 30 | Importance of Organization’s Commitment to a Diverse and Inclusive Workplace Figure 31 | Importance of Organization’s Commitment to a “Green” Workplace 2011 Employee Job Satisfaction and Engagement A Research Report by the Society for Human Resource Management (SHRM)
Transcript
Table of Contents
Figure 1 | Overall Employee Job Satisfaction Over the Years
Figure 2 | Very Important Aspects of Employee Job Satisfaction
Figure 3 | Importance of Opportunities to Uses Skills and Abilities
Figure 4 | Importance of Career Advancement Opportunities
Figure 5 | Importance of Organization’s Commitment to Professional Development
Figure 6 | Importance of Job-Specific Training
Figure 7 | Importance of Career Development Opportunities
Figure 8 | Importance of Networking
Figure 9 | Importance of Paid Training and Tuition Reimbursement Programs
Figure 10 | Importance of Relationship With Immediate Supervisor
Figure 11 | Importance of Communication Between Employees and Senior Management
Figure 12 | Importance of Autonomy and Independence
Figure 13 | Importance of Management’s Recognition of Employee Job Performance
Figure 14 | Importance of Compensation/Pay
Figure 15 | Compensation Change in the Last 12 Months
Figure 16 | Very Important Compensation Aspects
Figure 17 | Importance of Benefits
Figure 18 | Very Important Benefits Aspects
Figure 19 | Importance of Flexibility to Balance Life and Work Issues
Figure 20 | Importance of Job Security
Figure 21 | Importance of Organization’s Financial Stability
Figure 22 | Importance of the Work Itself
Figure 23 | Importance of Feeling Safe in the Work Environment
Figure 24 | Importance of Overall Corporate Culture
Figure 25 | Importance of Relationships With Co-workers
Figure 26 | Importance of Meaningfulness of the Job
Figure 27 | Importance of Contribution of Work to Organization’s Business Goals
Figure 28 | Importance of Variety of Work
Figure 29 | Importance of Organization’s Commitment to Corporate Social Responsibility
Figure 30 | Importance of Organization’s Commitment to a Diverse and Inclusive Workplace
Figure 31 | Importance of Organization’s Commitment to a “Green” Workplace
2011 Employee Job Satisfaction and EngagementA Research Report by the Society for Human Resource Management (SHRM)
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Figure 1 | Overall Employee Job Satisfaction Over the Years
Note: Figure represents those employees who answered “somewhat satisfied” or “very satisfied.”
Source: 2011 Employee Job Satisfaction and Engagement: A Research Report by SHRM
77% 77% 77%
80%
82%
86%
84%83%
79%
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Figure 2 | Very Important Aspects of Employee Job Satisfaction
Job security (1)
Opportunities to use skills and abilities (2)
Organization’s financial stability (3)
Relationship with immediate supervisor (3)
Compensation/pay (4)
Communication between employees and senior management (5)
Benefits (5)
The work itself (5)
Autonomy and independence (6)
Management’s recognition of employee job performance (7)
Feeling safe in the work environment (8)
Overall corporate culture (9)
Flexibility to balance life and work issues (10)
Relationships with co-workers (10)
Career advancement opportunities (11)
Organization’s commitment to professional development (11)
Meaningfulness of the job (12)
Job-specific training (13)
Contribution of work to organization’s business goals (13)
Career development opportunities (13)
Variety of work (14)
Organization’s commitment to corporate social responsibility (15)
Networking (16)
Paid training and tuition reimbursement programs (17)
Organization’s commitment to a diverse and inclusive workforce (18)
Organization’s commitment to a ‘green’ workplace (19)
(n = 600)
Note: Figure represents those who answered “very important.” Percentages are based on a scale where 1 = “very unimportant” and 4 = “very important.
Source: 2011 Employee Job Satisfaction and Engagement: A Research Report by SHRM
63%
62%
55%
55%
54%
53%
53%
53%
52%
49%
48%
46%
38%
38%
36%
36%
35%
33%
33%
33%
32%
28%
26%
24%
22%
17%
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Figure 3 | Importance of Opportunities to Uses Skills and Abilities
Very unimportant Unimportant Important Very important
(n = 592)
Source: 2011 Employee Job Satisfaction and Engagement: A Research Report by SHRM
1%
33%
4%
62%
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Figure 4 | Importance of Career Advancement Opportunities
Very unimportant Unimportant Important Very important
(n = 555)
Source: 2011 Employee Job Satisfaction and Engagement: A Research Report by SHRM
5%
42%
18%
36%
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Figure 5 | Importance of Organization’s Commitment to Professional Development
Very unimportant Unimportant Important Very important
(n = 594)
Source: 2011 Employee Job Satisfaction and Engagement: A Research Report by SHRM
4%
49%
11%
36%
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Figure 6 | Importance of Job-Specific Training
Very unimportant Unimportant Important Very important
(n = 589)
Source: 2011 Employee Job Satisfaction and Engagement: A Research Report by SHRM
4%
50%
13%
33%
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Figure 7 | Importance of Career Development Opportunities
Very unimportant Unimportant Important Very important
(n = 596)
Source: 2011 Employee Job Satisfaction and Engagement: A Research Report by SHRM
4%
46%
17%
33%
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Figure 8 | Importance of Networking
Very unimportant Unimportant Important Very important
(n = 596)
Source: 2011 Employee Job Satisfaction and Engagement: A Research Report by SHRM
5%
45%
24% 26%
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Figure 9 | Importance of Paid Training and Tuition Reimbursement Programs
Very unimportant Unimportant Important Very important
(n = 596)
Source: 2011 Employee Job Satisfaction and Engagement: A Research Report by SHRM
8%
42%
25% 24%
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Figure 10 | Importance of Relationship With Immediate Supervisor
Very unimportant Unimportant Important Very important
(n = 595)
Source: 2011 Employee Job Satisfaction and Engagement: A Research Report by SHRM
2%
38%
5%
55%
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Figure 11 | Importance of Communication Between Employees and Senior Management
Very unimportant Unimportant Important Very important
(n = 595)
Source: 2011 Employee Job Satisfaction and Engagement: A Research Report by SHRM
2%
41%
5%
53%
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Figure 12 | Importance of Autonomy and Independence
Very unimportant Unimportant Important Very important
(n = 598)
Source: 2011 Employee Job Satisfaction and Engagement: A Research Report by SHRM
1%
42%
6%
52%
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Figure 13 | Importance of Management’s Recognition of Employee Job Performance
Very unimportant Unimportant Important Very important
(n = 596)
Source: 2011 Employee Job Satisfaction and Engagement: A Research Report by SHRM
2%
43%
6%
49%
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Figure 14 | Importance of Compensation/Pay
Very unimportant Unimportant Important Very important
(n = 577)
Source: 2011 Employee Job Satisfaction and Engagement: A Research Report by SHRM
1%
43%
2%
54%
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Figure 15 | Compensation Change in the Last 12 Months
Yes No
Received pay raise (n = 501) Received bonus (n = 467)
Note: “Not applicable” responses were excluded from this analysis.
Source: 2011 Employee Job Satisfaction and Engagement: A Research Report by SHRM
35%
45%
65%
55%
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Figure 16 | Very Important Compensation Aspects
Being paid competitively with the local market
Base rate of pay
Opportunities for variable pay
Stock options
Note: Figure represents those who answered “very important.” Percentages are based on a scale where 1 = “very unimportant” and 4 = “very important.” “Not applicable” responses were excluded.
Source: 2011 Employee Job Satisfaction and Engagement: A Research Report by SHRM
51%
48%
32%
13%
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Figure 17 | Importance of Benefits
Very unimportant Unimportant Important Very important
(n = 545)
Source: 2011 Employee Job Satisfaction and Engagement: A Research Report by SHRM
1%
40%
6%
53%
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Figure 18 | Very Important Benefits Aspects
Health care/medical benefits
Paid time off
Defined contribution plans (e.g., 401(k), 403(b))
Defined benefit pension plan
Family-friendly benefits
(n = 511–559)
Note: Figure represents those who answered “very important.” Percentages are based on a scale where 1 = “very unimportant” and 4 = “very important.” “Not applicable” responses were excluded.
Source: 2011 Employee Job Satisfaction and Engagement: A Research Report by SHRM
64%
53%
41%
36%
25%
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Figure 19 | Importance of Flexibility to Balance Life and Work Issues
Very unimportant Unimportant Important Very important
(n = 550)
Source: 2011 Employee Job Satisfaction and Engagement: A Research Report by SHRM
2%
48%
12%
38%
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Figure 20 | Importance of Job Security
Very unimportant Unimportant Important Very important
(n = 593)
Source: 2011 Employee Job Satisfaction and Engagement: A Research Report by SHRM
2%
33%
3%
63%
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Figure 21 | Importance of Organization’s Financial Stability
Very unimportant Unimportant Important Very important
(n = 588)
Source: 2011 Employee Job Satisfaction and Engagement: A Research Report by SHRM
1%
39%
4%
55%
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Figure 22 | Importance of the Work Itself
Very unimportant Unimportant Important Very important
(n = 584)
Source: 2011 Employee Job Satisfaction and Engagement: A Research Report by SHRM
2%
43%
2%
53%
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Figure 23 | Importance of Feeling Safe in the Work Environment
Very unimportant Unimportant Important Very important
(n = 585)
Source: 2011 Employee Job Satisfaction and Engagement: A Research Report by SHRM
3%
41%
8%
48%
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Figure 24 | Importance of Overall Corporate Culture
Very unimportant Unimportant Important Very important
(n = 589)
Source: 2011 Employee Job Satisfaction and Engagement: A Research Report by SHRM
1%
48%
5%
46%
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Figure 25 | Importance of Relationships With Co-workers
Very unimportant Unimportant Important Very important
(n = 589)
Source: 2011 Employee Job Satisfaction and Engagement: A Research Report by SHRM
1%
53%
8%
38%
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Figure 26 | Importance of Meaningfulness of the Job
Very unimportant Unimportant Important Very important
(n = 588)
Source: 2011 Employee Job Satisfaction and Engagement: A Research Report by SHRM
3%
46%
15%
35%
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Figure 27 | Importance of Contribution of Work to Organization’s Business Goals
Very unimportant Unimportant Important Very important
(n = 589)
Source: 2011 Employee Job Satisfaction and Engagement: A Research Report by SHRM
3%
55%
9%
33%
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Figure 28 | Importance of Variety of Work
Very unimportant Unimportant Important Very important
(n = 590)
Source: 2011 Employee Job Satisfaction and Engagement: A Research Report by SHRM
2%
56%
10%
32%
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Figure 29 | Importance of Organization’s Commitment to Corporate Social Responsibility
Very unimportant Unimportant Important Very important
(n = 588)
Source: 2011 Employee Job Satisfaction and Engagement: A Research Report by SHRM
3%
54%
15%
28%
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Figure 30 | Importance of Organization’s Commitment to a Diverse and Inclusive Workplace
Very unimportant Unimportant Important Very important
(n = 592)
Source: 2011 Employee Job Satisfaction and Engagement: A Research Report by SHRM
9%
42%
26%22%
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Figure 31 | Importance of Organization’s Commitment to a “Green” Workplace
Very unimportant Unimportant Important Very important
(n = 590)
Source: 2011 Employee Job Satisfaction and Engagement: A Research Report by SHRM
