Date post: | 13-Jul-2015 |
Category: |
Technology |
Upload: | cipal-dv |
View: | 518 times |
Download: | 3 times |
Twitter: #athenaBI
2Beleid
• Who are we? What is Cipal ?
•What is Business Intelligence ?
• Why Business Intelligence ?
• Why Cipal’s Athena?
• What does Athena do?
• Athena’s Roadmap
• Q & A
Agenda
WHO ARE WE? WHAT IS CIPAL ?
3
CIPALMission CIPAL
CIPAL supports
local & provincial governments in Flanders
to run efficient services,
by offering them
innovative and reliable
ICT and e-Gov solutions & services
on a quality driven & cost covering base
CIPALDomains
• Cities, municipalities & provinces
• Social welfare organisations & nursing homes
• Police, fire departments & security services
• Culture & leisure (libraries, sport, cultural centers)
• Housing associations, …
Activities
• Software Development
• System & network integration
• Customer relations
• Consultancy
• Training, education & helpdesk
5Beleid
CIPAL, a unique structure in Flanders
• CIPAL is unique, being the only Flemmish public ICT company, anchored in
Flanders, owned and controlled by local and provincial governments
(+- 203 participants/partners)
• CIPAL offers, besides economies of scale, the largest possible guarantee
on continuity (>30 years) and dependability
• CIPAL focuses on a strong customer involvement in the evolution of its
solutions and services (workshops, user groups, …)
• 270 employees, 33 million EUR turnover (self-supporting), offices in Geel,
Diepenbeek and Mechelen
6Beleid
7Beleid CIPAL is OPEN
Antwerp Geel
Diepenbeek
Brussels
Mechelen
CIPAL networkoperations
centre
NationalPopulationsRegister Provincial
Government
BanksInternet& Email
Employmentoffice
Crossroaddatabase
Insurancecompanies
Bankingnetwork
Municipalities
CIPORT, a secured network
ABOUT CIPAL AND OPEN SOURCE
9
Software Architecture
10
Apache Tomcat
10
Beleid
BIRT Reporting Tool
11
11
Beleid
New Gui with VAADIN
12
12
Beleid
Testing
13
13
Beleid
WHAT IS BUSINESS INTELLIGENCE ?
14
15
Beleid
Business Intelligence:
‘The total of applications and technologiesfor gathering, analyzingand providing access to data to help users make better decisions.’
Ralph Kimball
What is Business Intelligence ?
16
Beleid
So… what is Business Intelligence ?
But why 42,why not 43 or
23,599 ?
17
Beleid
• How are we doing ? Good or bad ?
• Aim for goals and targets: Where do we want to be and where are we now ?
• What is our status compared to last time ?
• Quality control, is everything working smoothly ?
• Are we in sync with all legal regulations ? Audit !
• How are we doing compared to similar organisations ?
Why Business Intelligence ?
What is the evolution of the numberof FTE over the course of the year ?
What is our absenteeism per department ?
Show me a graph of our gender / age profile
Management cockpit
How did we spend the budget, what’s left?
What is the average time to pay for our invoices ?
Who are our worst paying relations?
How many inhabitants per age group / region / sex…?
How many people weremoving house ?
How many newborns, deaths, marriages ?
Number of complaints per period ?
In how many ways are we involved with this citizen ?
What is our averagecompletion time ?
…
How many applications are within timelimit?
What is our vacancypercentage?
Overige applicaties….
19
Beleid
Operational information
• Detailed info (manual processing in Excel)
• Actual situation
• Singular subject
• May suppressoperationalperformance (slow)
I thought we had that already ?Strategic information
• Aggregated information
• History is preserved, trends are visible
• Combined data sources
• Data optimized for reportingpurposes
Wat does Athena do ?
Collect data (via open standards) from several systems and place it in a centralized datawarehouse.
Transform collected data foruniformity and integration.
Present information via dashboard, report or analasys.
HRM
Financiën
Burger
zaken
Organisation A Organisation B Organisation C
BESTUUR BBI ‘on the fly’
DWHCIPALCIPAL
Organisation A
Organisation B
21
Beleid
1) Complete Business Intelligence solution ETL (Extract, Transform and Load) Datawarehouse Report / Analysis / Dashboards
2) Storage in the Cipal private cloud Central administration Central BI competence center
3) Based on Pentaho, the fastest growing player in the BI market
Why Pentaho ?
- Full suite : ETL, OLAP, Reporting- Mature product- Active community- Easily customizible- Good support
• Tool specs– Mature player
– End-to-end solution
– Integration options & flexibility (BIRT, visualization API’s,…)
– Custimization
– Speed of innovation (Agile BI, Big Data, Analyzer, …)
– Enterprise Edition
• Support/Helpdesk
• Documentation (knowledge base)
• Extra functionalities
– Active community
• Informal knowledge base/Helpdesk
• Plugins (Cookbook, CBF, CST, BIRT,…)
Adoption Business Intelligence Suite
Voorbeeld van Athena HRM
25
Beleid
Athena and BBC
DATAWAREHOUSE
Actions
Action Plans
Administration Goals
Subject Areas BD
BD1
AP1
A1 A2
AP2
BD2
AP3
A3 A4
Automatic feed of indicators
Mid- and Backoffice applications
Phase IPhase II
27
Beleid
Athenaweb dashboards BBC
100 % 100 %50 % 60 %
28
Beleid
Analysis Studio
29
Beleid
Benchmarking
• Compare high level results amongdifferent organisations for identicalperformance indicators (KPI’s)
Benchmarking
Genk
Mechelen
Athena’s Advantage
vs.
Cost sharing: - License fee- Development
costs- Administration &
maintenance
Athena partnership Own development
Added value: - Testing- Bugtracking- Benchmarking
- Large initial cost- Large maintenance cost- Development on
an island
BI roadmapAthenaBeleidsinformatie
Wervingsprocedures
02/2011
Sollicitaties
04/2011
Beslissingen
07/2011
bezettingen/in-uitstroom/afwezigheden
10/2011
Cliëntsystemen/intakes
10/2011
Personeelsbudget
12/2011
Debiteuren/crediteuren
03/2012
Inwoners/attesten
02/2012
OVERIGE BRONNEN
32
Athenaweb reports• Standaard set of reports
• High level focus with drill down options
• Added dynamics through report parameters
Athenaweb dashboards & analysis• Insightful visualisations (graphs, charts, gauges maps)
• Immediate presentation of your KPI’s
• Drag & Drop analysis, user friendly interface
Athenaweb Licensing Model
• In a nutshell– Fully integrated BI suite
– Fast, userfriendly and dynamic reporting andanalasys
– Manager’s cockpit with 360° insight
– Content areas for your entire organisation.
– Follow up your BBC
– Based on a centralized datawarehouse
– Professionele support by specialists
– Benchmarking!
– Open
34Beleid
Let’s get started !
Leave your business card or
get in touch with our representativesto see how Athena can help you.