Working Together for a Better Tomorrow

NCDC 2012 Annual Meeting

The Spa at the Norwich Inn

January 26, 2012

Worst Economic Times in US History

“We are not going to see any notable economic development activity anywhere in the northeast in the next few years. That is actually good for Norwich. We can and must be using this time to prepare Norwich and the region for the day the market returns. We can be ready to capture our piece of the pie!”

Robert Mills Fall 2008 GNACC Update

From 2010 Community

Wide Economic

Development Plan and

Process

The Evidence Indicates…

It’s Working

Logical Approach- “Working Together”

• The “City” of Norwich• Nobody can do it alone• “It takes a Village”• Requires Clear Roles and Responsibilities• Teamwork is hard

This Community…

• Should Be Proud of Progress• Not in Buildings • Rather the Prospect of Teaming

2011 Progress 1

• POCD Update• Vibrant

Communities• Rock the Docks• Farmer’s Market• Numerous Festivals• Uncas Leap• Downtown Plan

• ITC Construction• Downtown Programs• Business Attraction• Business Retention• Business Park• Economic

Dashboard• Council Orientation

Community NCDC

2011 Progress 2

• Marina Ownership• Norwichtown Mall• Zombie Movie• CEDS• Community Policing• 2010 Pop- 40,493• Moody’s Aa2 Rating• CT Tigers

• New Quality Staff• Financial Audit• 990 Filing• Policies &

Procedures• Facebook Presence

Community NCDC

2011 Progress 3

• Mayor’s Forum• Reid & Hughes

Cmte• Brownfield Grant

Aps

Community NCDC

Current NCDC Activities

NCDC Web Page Views Are Holding SteadyWorking On A Plan To Refresh Our Look

0100200300400500600700800900

Number of Visitsaskncdc.com

2010 2011

0

50

100

150

200

250

300

350

Referring Sitesaskncdc.com

2010 2011

0:00:00

0:00:43

0:01:26

0:02:10

0:02:53

0:03:36

0:04:19

0:05:02

Time on Siteaskncdc.com

2010 2011

-

1.0

2.0

3.0

4.0

5.0

6.0

Average Page Viewsaskncdc.com

2010 2011

0%

5%

10%

15%

20%

25%

30%

35%

40%

Bounce Rateaskncdc.com

2010 2011

0%

10%

20%

30%

40%

50%

60%

Direct Trafficaskncdc.com

2010 2011

Social Media

Since July 2011 • 104 People Liked Us• 37,023 Viewed Posts• 386 Comments• 21 Daily Active Users (Avg)

Weekly Updates Will Be Posted on Askncdc.com

Total Program Inquiries 27

Applications Denied/Withdrawn 3Unlikely to proceed 9Active Applications 15

Applicant working on application(s) 8Outstanding business/project plan info 1

In NCDC review 2Returned to applicant for additional information 3

In Evaluation Committee Review 1Forwarded to CEDF as applicable 1

Approved 0

Loans Lease Rebate Code CorrectionDenied/Withdrawn 0 2 3

Unlikely to proceed 2 9 7Active 6 0 0

Approved 0 0 0Awarded $0.00 $0.00 $0.00

Requests by Program *could be multiple programs/request

DOWNTOWN PROGRAMS SUMMARY STATUS W/E 01/21/12

Status of Active Applications *does not total: multiple requests with various status

Salesforce.comContact Relationship Management Tool

• Managing Important Contacts & Information– Contact Information– Opportunities– Jobs Created or Retained– Space Needed– Utility Usage (est.)– Real Estate & Personal Property Tax Impacts (est.)

– Downtown Revitalization Program Use– Use of Other Incentives

Keynote Speaker

Jason Vincent• Planimetrics – Avon, CT• Planning, Zoning & Development Consultants• Works around Northeast• Firm created the Norwich 2003 Plan of

Conservation and Development• Doing Norwich 2013 POCD Update• Knows the Community Strengths and Weaknesses

and is Still…• Community’s #1 Advocate and Fan

Special Guest Speaker

Jim O’Shea• Achievement Unlimited – Norwich, CT• Consultant Specializing in-

– Strategic Planning – Leadership Development – Employee and Staff Skill Development – Strategic Selling

• Will be leading NCDC board retreat this spring • Will facilitate updating NCDC Strategic Plan

Final Thoughts…