2012 Excellence.gov Awards, DOD CIO Teri Takai

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Teri Takai

Chief Information Officer

Department of Defense

2012 Excellence.gov Awards

March 13, 2012

Teri Takai

Chief Information Officer

Department of Defense


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2012 Excellence.gov Awards

Recognizes our nations premier Information Technology(IT) innovations across federal and state governments

Theme: Celebrating the Catalysts of IT Innovation

DoD is proud to be government sponsor More than 125 nominations from across the country

Roughly 50 nominations from state and local governments

Roughly 75 nominations from the federal government

Welcome to representatives of 30 finalists in 6 categories

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Everyone Innovates in the same Challenging Environment Context


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DoD Information Environment Context

Exploding technologies

Challenging scope

Increasing threat

Decreasing budget

Demanding efficiencies


Environment Demands Innovation


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Award Categories

Excellence in Enhancing the Customer Experience

Excellence in Intergovernmental Collaboration

Excellence in the Workforce

Excellence in Enterprise Efficiencies

Excellence in Innovation: Social Media

Excellence in Innovation: Mobility


Challenges for which Success is Critical


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Seven Keys to Success

Providing innovative concept and methods

Enhancing the organizations impact

Addressing significant challenges

Innovating ways to better connect citizens/employees

Improving organizational efficiency

Enhancing Enterprise efficiencies

Transforming agencies



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Providing Innovative

Concept and Methods

EPA Challenge

Public-private agency competition to develop applications

Yielded 38 new applications to meet environmental challenges Public submitted more than 100 application ideas

Pioneered a new concept to expand its applications

Collaborated with the public to leverage ideas



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Enhancing the Organizations Impact

U.S. Treasurys Budget Formulation and ExecutionManager (BFEM) Treasury recognized that all agencies faced the same

challenges when it came to annual budget development

Made BFEM available as a shared application, allowing otheragencies to leverage its infrastructure

BFEM now used by six Cabinet agencies and 13 total agencies

Utah Connect

Provides aggregation point for all levels of governmentsocial media feeds

In June 2011, Utah social media campaign using Twitterreached more than 2.2 million people in first three days



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Addressing Significant Challenges

Pennsylvania linked 2 million job seekers to 95,000employers with a state-of-the-art one-stopassistance tool

U.S. Department of Education provided a single, secureand convenient entry point for public inquiries

U.S. Department of Health and Human Servicesdeveloped a tool to help 90 million beneficiaries

U.S. Department of Labor partnered with 17 agencies todeliver a cloud-based capability that brought together1,000 sources of state and federal benefits information



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Innovating Ways to Better

Connect Citizens/Employees

West Virginias EGov project delivered a cloud-based,

statewide capability that connects communities and

high school students

Overcame economic conditions that leave counties andcommunities unable to provide IT capabilities

Ninth Judicial Circuit Court in Florida created a system

that remotely links interpreters with the Court

Provided on call, round-the-clock access to interpreters

through courtroom security cameras and an audio platform



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Improving Operational Efficiency

Federal Aviation Administration Federal Notice to

Airman System

Provides notice of life-threatening information to pilots

Replaced a 50-year old approach that required 8 to 15minutes to work with a capability that takes less than

5 seconds

Uses automated workflows to enhance the integrity and

review of these notices Coast Guard Business Intelligence

Leverages more than 40 existing data sources to report

Coast Guard readiness and capabilities



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Enhancing Enterprise Efficiencies

U.S. Department of Homeland Security consolidated 32globally distributed directory environments into one

Another DHS project consolidated 43 data centers into

two Enterprise Data Centers Minnesota became first U.S. state to announce anenterprise-wide cloud computing agreement

NASA created a single enterprise-level IT service across

its ten NASA Centers Los Alamos National Lab built a cloud solution that

retired more than 100 servers and 3 data centers



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Transforming Agencies

U.S. Department of States Integrated Logistics

Management System

Transformed State from a paper-based organization to one

on the leading edge of supply chain technology

Eliminated manual processes and reduced transit times by

58 percent

More than $148 million in savings

Discovered 1,000 unaccounted IT assets



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Top Five Take Aways

Be persistentwinning is best project at that right time, if youdidnt win today, try again!

Keep it simple success means translating complex technical

issues in a simple, straightforward way that executives can

understand

Think big picture think outside your organization, department or

even your agency!

Understand & work the forces for change not only does

success depend upon senior management advocacy but it requires

the lightening rods who will be the champions to sell your story!

Collaborate continually Cross functional collaboration is essential

to successfully executing change projects


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2012 Excellence.gov Awards, DOD CIO Teri Takai

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