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2012 Report to the Community - Alive Hospice, Inc · 2014-04-24 · Rhonda Lowry Warren McPherson,...

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2012 Report to the Community OUR MISSION: We provide loving care to people with life-threatening illnesses, support to their families and service to the community in a spirit of enriching lives.
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Page 1: 2012 Report to the Community - Alive Hospice, Inc · 2014-04-24 · Rhonda Lowry Warren McPherson, M.D. Scott McWilliams Libby Page Philip Ransdell Stephen Roberts Liz Schatzlein

2012 Report to the Community

OUR MISSION:We provide loving care to people with life-threatening

illnesses, support to their families and service to the community in a spirit of enriching lives.

Page 2: 2012 Report to the Community - Alive Hospice, Inc · 2014-04-24 · Rhonda Lowry Warren McPherson, M.D. Scott McWilliams Libby Page Philip Ransdell Stephen Roberts Liz Schatzlein

2

Dear Friends,

This time of year is so beautiful to

behold. Flowers are in bloom, and

trees once again put on a magnificent

display. As you might have guessed,

trees are particularly meaningful to

us at Alive Hospice. It’s amazing that

something can start so small – the size

of an acorn – and grow into something

so tall. They stand steadfastly season

after season, offering not only their

beauty for all to enjoy, but also a gift:

respite. The chance to rest, reflect and

revel in a soft breeze that rustles the

leaves so gently. Only one word can

describe the feeling you get: peace.

It’s no coincidence that the emblem

of Alive Hospice is a tree, and many

of the thoughts expressed above

reflect well upon this organization.

Thirty-seven years ago, Alive Hospice

started with an idea – a seed planted

by two men, Dr. John Flexner and

Dr. David Barton. Over the years, we

have grown into an organization that

does something remarkable for so

many. We provide that same peace and

respite through the various branches

of this agency.

And, like those trees that grow so tall,

our roots run deep here in Middle

Tennessee. These roots are nourished

by those who provide much-needed

support, enabling Alive Hospice to

provide care and services to all who

need them regardless of insurance

status or ability to pay.

As we deliver Alive Hospice’s 2012

report to the community, what strikes

us most is what a year of growth it was

for this organization.

Notably, we welcomed several new

members of our leadership team who

have engaged in a thoughtful and

thorough exploration of this agency:

its many reasons for celebration, its

potential for even greater service and

its opportunities. We seek to expand

each of our core services for the benefit

of our community, from hospice and

palliative care to bereavement support,

outreach and education. Everyone

should know comfort and solace when

they’re so greatly needed, and it is

Alive Hospice’s mission to make this

possible.

In the pages ahead, you’ll find some

of the highlights that made 2012 such

a notable year at Alive Hospice. Our

roots run deep, and all the while, we

seek to be that gentle breeze for all

who seek it beneath our branches.

Sincerely,

Liz Schatzlein

Chair, Board of Directors

Anna-Gene O’Neal

President and CEO

From the Board Chair & CEO

Board Chair Liz Schatzlein (left) and President and CEO Anna-Gene O’Neal

Page 3: 2012 Report to the Community - Alive Hospice, Inc · 2014-04-24 · Rhonda Lowry Warren McPherson, M.D. Scott McWilliams Libby Page Philip Ransdell Stephen Roberts Liz Schatzlein

33

HigHligHts From 2012

Putting down roots April 2012 marked a new chapter in the history of

Alive Hospice as we welcomed President and CEO

Anna-Gene O’Neal (pictured). To commemorate

this milestone, we planted a tree in Anna-Gene’s

honor (a chrysanthemum cherry) in the courtyard

of Alive Hospice Residence Nashville. Employees

also presented Anna-Gene with a heartfelt keepsake

gift: paper leaves arranged in the form of a tree and

framed, symbolizing the Alive Hospice logo. On each

leaf, employees wrote words to symbolize what this

organization means to them … a reflection of the

spirit and mission of Alive Hospice.

sacred vows We love a cause for celebration! In 2012, Alive Hospice

patient Mr. George Tunstall married his longtime

sweetheart, Sandra Hood. An Alive Hospice chaplain

officiated at the ceremony in December.

something to sing aboutMusic came back to Mr. John Hollars’ life thanks to

an Alive Hospice social worker and a teen volunteer

who found a light-weight guitar he could lift and

play. We also worked with WSM 650 AM to grant his

lifelong dream: hearing his original songs on the radio.

Read more.

Mr. and Mrs. George Tunstall

Page 4: 2012 Report to the Community - Alive Hospice, Inc · 2014-04-24 · Rhonda Lowry Warren McPherson, M.D. Scott McWilliams Libby Page Philip Ransdell Stephen Roberts Liz Schatzlein

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Patient services

• 10,831 patient visits were made by Alive Hospice physicians.

• 758 patients received care at Alive Hospice Residence Nashville;

616 at Alive Hospice at Saint Thomas Hospital; and 512 at

Alive Hospice at Skyline Madison Campus.

• 35 pediatric patients received care from Alive Monarchs:

Care for Infants, Children and Youth.

• Average Daily Census: 396.2 • $895,463 was the cost of charity care provided by Alive Hospice for uninsured patients.

Alive grief support services

• 658 clients (adults and children) took part in a total of 3,228 individual grief counseling sessions.

• 172 clients took part in 23 grief support groups.

• 17,683 bereavement mailings were sent to grieving families.

• 97 children and adolescents attended Alive Hospice’s camps for bereaved youth: Camp Evergreen (39),

Camp Forget-Me-Not (40) and the Alive Teen Retreat (18).

• 2,368 calls were made to the Grief Line (615-963-4732).

• 109 people attended one of three Grief During the Holidays seminars in Nashville or Murfreesboro.

Volunteer services

19,422 volunteer hours (valued at $430,003) were given by 404 volunteers in the forms of patient support, public

speaking, administrative assistance and more.

Education and Community outreach

Alive Hospice staff and volunteers took part in 225 speeches, presentations, in-services and community events, reaching a total

audience of 10,170 people.

Hospice Patients by County

Bedford – 1.24% Cannon – 0.47% Cheatham – 2.68%

Coffee – 0.62% Davidson – 67.20% DeKalb – 0.29%

Dickson – 1.06% Robertson – 1.53% Rutherford – 9.56%

Sumner – 4.94% Williamson – 5.88% Wilson – 4.53%

• • •

• • •

• • •

• • •

W hile numbers and statistics do not tell the entire story of Alive Hospice, they are important indicators of the agency’s impact

in Middle Tennessee. In 2012, Alive Hospice provided end-of-life care for 3,399 patients (including 3,006 new admissions,

and 393 patients who remained in our care after being admitted in 2011) who faced life-threatening illnesses and a life expectancy of

six months or less. Additionally, the agency provided palliative care for 483 patients who desired comfort care as they pursued curative

treatments. Some other important program statistics:

ProgrAm stAtistiCs & DAtA

Pet therapy is one of many services provided by Alive

Hospice’s volunteer program. Pictured: Volunteer Elin

Juvelier Fischer, left, and four-legged friend Brady.

Read more.

Page 5: 2012 Report to the Community - Alive Hospice, Inc · 2014-04-24 · Rhonda Lowry Warren McPherson, M.D. Scott McWilliams Libby Page Philip Ransdell Stephen Roberts Liz Schatzlein

5

December 31, 2012and 2011

sources of revenue Allocation of total Expenses

The above are excerpts from Alive Hospice’s audited financial statements.

94.7% Program Services

5% Public Support

0.3% Other

82.8% Program Services

16% Management and General

1.2% Fundraising

stAtEmEnts of FinAnCiAl Position

AssetsCurrent Assets Cash and cash equivalents Accounts receivable, net Pledges receivable, net Prepaid expenses Assets held for sale Other current assets

Total current assets

Pledges ReceivableInvestmentsProperty and equipment, netGoodwill, net

total Assets

liabilities and net AssetsCurrent Liabilities Current maturities of long-term debt Accounts payable

Accrued expenses

Total current liabilities

Long-term debt, less current maturities

total liabilities

Net assets Unrestricted Undesignated Board Designated

Total unrestricted net assets Temporarily restricted

Permanently restricted

total net Assets

total liabilities and net Assets

2012$ 7,835,887

2,607,925288,297336,140

-80,501

11,148,750

37,4421,860,478

10,702,255554,293

$ 24,303,218

280,000767,794

1,348,2912,396,085

-

$ 2,396,085

19,380,266405,200

19,785,466

965,5601,156,107

21,907,133

$ 24,303,218

2011$ 6,936,266

2,637,877217,133387,830290,000

64,92210,534,028

45,105

1,726,86511,435,869

554,293

$ 24,296,160

240,0001,113,6921,664,7833,018,475

280,000

$ 3,298,475

18,853,285376,444

19,229,729

624,3891,143,567

20,997,685

$ 24,296,160

Page 6: 2012 Report to the Community - Alive Hospice, Inc · 2014-04-24 · Rhonda Lowry Warren McPherson, M.D. Scott McWilliams Libby Page Philip Ransdell Stephen Roberts Liz Schatzlein

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40.4%

22.8%

16.7%

14.3%

3.5%

Community outreach& Education

Cancer42.16%

non-Cancer57.84%

Hospice Patients by Diagnosis

How Contributions Are Used

Hospice Patients by Age sources of Contributions

0.35 0.79 21.57 18.68 57.930.68

15–24 25–34 35-64 65–74 75+0–14

%

Hospice Patients by Ethnicity

United Way Designations/Employee Campaigns*12.4%

Honor/memorials24.2%

grants and Foundations25.9%

Bequests and Endowment22.7%

specialEvents 5.7%

Appeals9.1%

*Includes United Way Outcome-Based Investments

Caucasian84.94%

Black12.92%

Hispanic 0.97%

Asian 0.65%

other 0.52%

Palliative Care

restricted Patient Care Contributions

Charity Care

other

Alive grief support services

2.3%

DEmogrAPHiCs & CHAritABlE giVing

Page 7: 2012 Report to the Community - Alive Hospice, Inc · 2014-04-24 · Rhonda Lowry Warren McPherson, M.D. Scott McWilliams Libby Page Philip Ransdell Stephen Roberts Liz Schatzlein

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FoundersDavid Barton, M.D.

John M. Flexner, M.D.

2012 Board of DirectorsMary Falls, Chair

Deborah Story,

Immediate Past Chair

Jeff Mastroleo, Treasurer

Will Wright, Secretary

Anna-Gene O’Neal,

President and CEO

Denise Alper

Doug Ardoin, M.D.

Phil Barnett

Virginia Trotter Betts

James Cato, M.D.

Lisa Davis

Roy Elam, M.D.

Donna Eskind

Martee Harris

Brian Hemphill, M.D.

Philip Johnston

Larry Kloess

Rhonda Lowry

Warren McPherson, M.D.

Scott McWilliams

Libby Page

Philip Ransdell

Stephen Roberts

Liz Schatzlein

Betsy Wills

2012 Advisory CommitteeSusan Simons, Chair

Leslee B. Alexander

David Barton, M.D.

Lynn Barton, LCSW

Colleen Conway-Welch,

Ph.D., CNM, FAAN

Donna Culver

Linda Dale

J. D. Elliott, FACHE

Annette B. Eskind

Mary Hunter

Helen L. Laubach, LCSW

Roberta Lochte-Jones

Joseph C. Moss

Sandra Roberts

Bertie F. Shriver

Founders and leadership

no one has to grieve aloneAlive Hospice offers a comprehensive bereavement

support program with services for adults and

children including individual grief counseling,

support groups, camps for children and teens,

holiday grief seminars and more.

sustaining excellenceIn August, we expanded our continuing education

program by offering End-of-Life Nursing Education

Consortium certification. By December, 41 percent

of our nurses were ELNEC-certified. The program will

continue in 2013 so that every Alive Hospice nurse may

take part. We also added a nurse mentors program

for new Alive Hospice nurses.

HigHligHts From 2012

Donor support Alive Hospice’s mission is made possible with donor support. To view a complete listing of

our 2012 donors, click here. We are grateful for your support!

Palliative care growthAlive Palliative Care saw major

growth in 2012. We provided

pain and symptom management

consultations for 483 patients

who desired comfort care while

seeking curative treatments, more than doubling the

scope of our palliative care program. We also welcomed

Alive Hospice Chief Medical Officer Dr. John Shuster

to oversee our palliative and hospice care programs.

2012 Alive Teen Retreat for grieving high school students

Dr. John Shuster

Page 8: 2012 Report to the Community - Alive Hospice, Inc · 2014-04-24 · Rhonda Lowry Warren McPherson, M.D. Scott McWilliams Libby Page Philip Ransdell Stephen Roberts Liz Schatzlein

8

HigHligHts From 2012

Alive At the BluebirdIt was another big year for Alive At The Bluebird, our

signature fundraiser! The 2012 series raised more than

$77,000 with help from artists including Carole King,

Lonestar’s Richie McDonald, Amy Grant, Vince Gill,

Kim Carnes and more than 80 others.

the gift of conversationWe engaged 2,465 people in

conversations about advance

directives with 60 presentations from The Gift

Initiative of Alive Hospice. We also launched a website

full of resources for end-of-life planning.

Faith leaders ConferenceNearly 100 people attended Alive Hospice’s third

annual Faith Leaders Conference in September with

keynote speaker Dr. Richard Payne, director of the

Duke Institute on Care at the End of Life (pictured),

and several speakers from Alive Hospice. Read more.

Butterflies everywhere!Alive Hospice celebrated the memories of loved

ones with live butterfly releases in Nashville and

Murfreesboro. A total of 276 butterflies were

released by guests in honor of cherished family and

friends. Funds raised through butterfly purchases

support Alive Hospice’s mission.Carole King


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