2012.04.18 - IBM SmartCloud Virtualized Server Recovery - SmartCloud Services

© 2011 IBM Corporation

IBM SmartCloud Virtualized Server RecoveryGet improved server recovery reliability and shorter recovery time

BUP03088USEN-00


IBM Global Technology Services

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Executive summary

Today’s rapid business environment does not allow for downtime, even in the event of a disaster, so organizations want to increase the reliability of recovery and in turn, minimize data loss.

Many companies have already begun to virtualize their production server environment and need to apply virtualization technologies to the recovery process, whether their server environment is virtualized, non-virtualized, or both.

IBM SmartCloud Virtualized Server Recovery provides faster recovery, reduces data loss and improves server recovery reliability by leveraging automation and cloud technologies.

Our service offers the flexibility of remote server recovery and supports virtualized and non-virtualized server environments in a subscription-based pricing model that's designed to provide predictable costs.

IBM has deep experience with IT resiliency, plus world-class automation and advanced cloud tools.



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Your business needs to be prepared at all times, for all types of disruptions, across all devices.

With increased complexity and cost of downtime, your infrastructure needs to become more dynamic to rapidly identify and respond to risks or opportunities. An effective business resilience solution will enable you to:

Manage risk with an enterprise-wide resiliency strategy

Reduce cost through proactive incident response and reduced downtime

Ensure resilient service delivery in a 24-hour, 7-day-a-week world

Respond with speed and agility while minimizing risk exposure

Meet with regulatory requirements of the business



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There are many challenges associated with disaster recovery on a physical infrastructure.

Require identical hardware for recovery Double costs, increases complexity

Accurate configuration information is critical

Idle hardware Need standby hardware for faster recovery

time objective Repurposing servers at time of disaster is

labor-intensive and time-consuming

Slow, complex recovery process Different solutions for different availability tiers Separate procedures for system and data disks Separate procedures for desktop PCs Multi-step recovery processes

Site A Site B

Configure hardware

Install OS

Configure operating system (OS)

Install backup andrestore agent

Start “Single-step automatic recovery”



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You need a recovery service that can speed recovery times and increase server recovery reliability.

Challenges of recovery on physical infrastructure: Need for faster recovery and increased

reliability of recovery in the event of an IT disruption

High cost associated with maintaining redundant in-house servers

Risk of failure to recover on unlike hardwareHigh cost and complexity

associated with need for travel to physical infrastructure at time of

disaster



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Many companies having implemented server virtualization, create large potential for recovery solution that support virtualized servers.

Company’s current status regarding server virtualization

NOT implementedserver virtualization,but plan to in the next12 months.

Implemented servervirtualization andplan to extend it

Implemented servervirtualization but NOplans to extend

Aware of servervirtualization, but NOplans to implement

NOT aware of servervirtualization

Total Mid-market P2V** Respondents1% 1%1% 1% 1% 1%

31%20%

36%

62%10%

12%

9%

16%

4%57%

67%53%

84%

31%

1%Large enterprise V2V* Respondents

*Virtual-to-virtual, **Physical-to-virtualBase sizes: Total=318, MM=97, LE=221, V2V=159, P2V=159Source: IBM Virtualized Server Recovery Services Offering Development Research, October 2010



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Minimizing data loss and improving reliability are the most important server recovery objectives to IT decision makers.

Importance of server recovery objectives – total (Chart shows top 5 objectives of 18 total)

Server Recovery Objectives Importance Of Objective(Extremely Important, % 6-7)

Minimize data loss at time of recovery

Reduce costs

Reduce risk of human error due to manualrecovery operations

Improve scalability to meet increasingrecovery needs

Improve reliability of recovery in case of a disaster

70%

68%

64%

61%

60%

Base size: Total = 318

Source: IBM Virtualized Server Recovery Services Offering Development Research, October 2010



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IBM SmartCloud Virtualized Server Recovery provides faster recovery, increased reliability of server recovery, while minimizing data loss.

Client benefits:• Minimizes data loss with shorter RPO• Increases recovery reliability, as virtualization eliminates risk of failure to recover on unlike

hardware• Manage recovery operations remotely and avoid need for travel to recovery site• Almost eliminates your business down time with near zero RTO• You may more easily and frequently test the failover and recovery• Virtual machines for server failover available on the fly for you• Predictable costs with our subscription per server per month pricing model

Our service can help you:

Achieve shorter, near zero,Recovery Time Objectivei.e. RTO and RecoveryPoint Objective i.e. RPO

Reduce the risk of failure to recover on un-like hardware at recovery center

Avoid the need for travel byusing remote access self-management tools



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Our service does the heavy lifting for you and is offered on a subscription basis.

Fully managed cloud service, to bring alive in minutes your servers with their systems, applications and associated data in our recovery center, to run your business applications

Server recovery is offered via subscription on a “per-server” basis, providing you with more predictable costs

Three distinct service elements to serve your needs fully:– ‘Always available virtual machine’ to recover mission-critical servers– Cost-effective ‘disaster and test virtual machine’ to recover non-mission-critical servers– ‘Imported media virtual machine’ to migrate your traditional recovery approaches to

cloud recovery

‘Always available virtual machine’ service element may be used by you for backup, archive and test, besides recovery

Supports ‘cross-server consistency’ to ensure your applications run seamlessly when your servers failover to our cloud recovery infrastructure

Offering features:



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Our service also encompasses a wide range of server types and many operating system environments.

Physicalservers

Headquarters

Virtualized servers

Branch OfficeBranch Office

Branch Office

Physicalservers

Physicalservers

Benefits for mixed server environments: One fully managed service regardless of server environment. We handle the virtualized servers at your headquarters as well as the physical servers in your branch

offices, for example. Eliminates the need for travel from office to office or to a physical recovery site in the event of a disaster.



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Recovery of clients with virtualized or physical servers supported, both with continuous replication and imported media approach.

Windows®

Physical and virtualized servers

FailoverFailback

Authenticate

DashboardReports

BCRS LAN

BCRS SAN

Client environment

Windows

No Replication

NASAIX

LinuxLinux®

AIX®

IBM BCRS1 Recovery Center

Physical and virtualized servers

Replication Servers

SAN2 Recovery ServersCloud Recovery

Management System

IBM Intranet

Replication

Web Portal Internet

1BCRS – Business Continuity and Resiliency Services; 2SAN – Storage area network



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Our service is designed to fulfill your faster and reliable server recovery needs, minimizing data loss.

Feature Benefit

Fully-managed No special tools, training or maintenance required; around-the-clock monitoring of recovery environment

Service delivery automation

Avoids human errors in manual operations, faster provisioning and shorter recovery time objective

Secure remote web portal management

Enables easier self-management of recovery, eliminates need for travel to physical recovery site

Recovery on non-like hardware

Avoids the challenges of manual workarounds in recovery on physical servers and subsequent recovery delays

Scalable service Ability to adjust service as your needs change

Cost-effective solution

Better service levels at a reduced cost than traditional recovery; subscription-based for predictable costs

Pay-as-you-go with reserved capacity

Reserved capacity pool package – ability to provision and de-provision virtual machines within chosen pool size limits periodically

Recovery service levels

You failover in a minute for always available virtual machine service element and within 30 minutes for disaster and test virtual machine service element



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Our service is designed to fulfill your faster and reliable server recovery needs, minimizing data loss. (continued)

Feature BenefitSupports wider server types and operating systems

Same service supports a mix of servers in the IT infrastructure with Microsoft® Windows®, IBM AIX®, Linux®

Supports electronic transport of applications and data

Virtually eliminates the risks of theft during physical transport

Server recovery combined with data replication

Covers both your servers and the data (server and data replication). Replication of data to a hardened offsite location helps improve reliability, increase security and speed recovery time.

Flexible usage of recovery infrastructure (for always available virtual machine)

Beyond recovery needs, recovery infrastructure can be used to support operational needs (development and testing) as well as disaster scenarios, using continuously available virtualized servers at IBM centers

Integrated billing Billing that bundles all elements of virtualized server recovery services into a single itemized bill

Recovery infrastructure in multiple countries

Addresses network latency delays and local data residencycompliance issues



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Our service includes a number of differentiating features designed to add even greater value to your server recovery plan.

These include: Support for both virtualized and non-virtualized server environments helps ensure continuity

coverage for your mixed environments

A multi-platform plan that supports Windows®, AIX® and Linux® operating environments

Comprehensive portfolio of service elements that serves your needs fully:– ‘Always available virtual machine’ to recover mission-critical servers– Cost-effective “disaster and test virtual machine” to recover non-mission-critical servers– ‘Imported media virtual machine’ to migrate your traditional recovery approaches to cloud

recovery services

‘Always available virtual machine’ service element may be used by you for backup, archive and test, besides recovery

Supports ‘cross-server consistency’ to ensure your applications run seamlessly when your servers failover to our cloud recovery infrastructure

Our potential to place cloud services infrastructure near you in our 165 centers, for shorter recovery time objective, is unmatched in the industry



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Our experience demonstrates proven success.

Signed contract for 356 servers to be recovered on 7 VMware host servers

Virtual solution resulted in 18 percent more revenue than physical

Future: Client has 600 Intel® servers; virtual solution allows for cost avoidance with future growth

Enterprise Rent-A-Car

Signed contract for 87 servers to be recovered on 3 VMware host servers

Client came to us looking for virtual options, as a means to address dissimilar hardware recovery

Virtual solution resulted in 8 percent more revenue than physical

Cargill

Signed virtual contract for 85 servers to be recovered on 5 VMware host servers

Client saw this as a means to address dissimilar hardware recovery

VF Services



Trademarks and notes

IBM Corporation 2011

IBM, the IBM logo and ibm.com are registered trademarks, and other company, product or service names may be trademarks or service marks of International Business Machines Corporation in the United States, other countries, or both. A current list of IBM trademarks is available on the Web at “Copyright and trademark information” at www.ibm.com/legal/copytrade.shtml

Adobe, the Adobe logo, PostScript, the PostScript logo, Cell Broadband Engine, Intel, the Intel logo, Intel Inside, the Intel Inside logo, Intel Centrino, the Intel Centrino logo, Celeron, Intel Xeon, Intel SpeedStep, Itanium, IT Infrastructure Library, ITIL, Java and all Java-based trademarks, Linux, Microsoft, Windows, Windows NT, the Windows logo, and UNIX are trademarks or service marks of others as described under “Special attributions” at: http://www.ibm.com/legal/copytrade.shtml#section-special

Other company, product and service names may be trademarks or service marks of others.

References in this publication to IBM products or services do not imply that IBM intends to make them available in all countries in which IBM operates.

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