...(He) is upholding and maintaining and guiding and propelling the universe by His mighty word of power. Heb.1:3b

MISSION NIGHT OUT

Olympia Union Gospel Mission

2014 Annual Meeting

Lacey Community Center, Lacey WA

Thursday, November 13, 6:30 p.m....(

2

The OUGM exists as an Evangelical Christian Rescue Mission, serving

Thurston County, to share the good news of life in Jesus Christ by meet-

ing the physical, mental and spiritual needs of individuals in crisis.

The Olympia Union Gospel Mission began its work with the homeless and needy in 1995 through a street

ministry outreach. Sandwiches and hot drinks were offered in an atmosphere of love and acceptance. Our

goal was and still is to share God's love in practical ways.

OUGM EXECUTIVE BOARD

ANDREW CHRISTENSEN, President

ROBIN WADSWORTH, Vice President

TIM LANGAN, Secretary

JACK OLSON, Treasurer

BOARD

DEAN JENKINS

OUGM STAFF

Administration

SKIP STEFFEN, Executive Director

LORI VANDERVATE, Office & Database Manager

VIOLET HOFMAN, Book Keeper

KRINA ALLISON, Marketing & Communications

MINDI OWENS, Community Liaison

JERRY GATTON, Volunteer Coordinator

Day Drop-In-Center CODY HOWARD, Director of Street Ministry RON QUINN, Kitchen Staff & Security WILLIAM OLIVER, Kitchen Staff STEVEN SMITH, Center Staff ELIDA SMITH, Center Staff GLENN RAMOS, Center Staff TOM MIHALYI, Center Staff MARCUS GODBY, Custodian Life Transformation Program JERRY GATTON, Life Transformation Director & Men’s Program Manager JODI YARBROUGH, Women’s Program Manager LAURIE ANDERSON, Women’s Counselor MATT IHLER, Jeremiah House Supervisor Short Term Shelter

BARB HUDSON-JUSTESEN, Women’s Counselor

JULIA TANGUY, House leader

JON IHLER, House leader

Health Resources

LINDA BARRETT , Dental Clinic Manager

LISA DALEBOUT, TCDAN Coordinator

TRACY YAHMED, Dental Clinic Receptionist

VIOLET HOFMAN, Vision Clinic Manager

OLYMPIA UNION GOSPEL MISSION

PO BOX 7668, Olympia WA 98507

413 Franklin St. NE, Olympia WA 98501

360.709.9725 | OUGM.org | FACEBOOK

OUGM.ORG FACEBOOK

3

JULIA TANGUY -

Julia grew up in the

Northwest and attended

church as a child. The

years passed and she

ended up checking her-

self into a recovery pro-

gram to gain her sobrie-

ty and get off the streets. During that time, she

asked Jesus into her life and has seen amazing

changes. She was hired by the Mission as house

leader for the new short-term shelter and is

grateful to be able to share the power of the

cross to other women so they can have hope for

their lives.

MISSION NIGHT OUT

6:30 PM APPETIZERS & SOCIALIZING

7 PM WELCOME & PRAYER

Robin Wadsworth, Vice President

INTRODUCTION OF 2014-2015 BOARD & OFFICERS Andrew Christensen

INTRODUCTION OF STAFF

Loren “Skip” Steffen, Executive Director

THE MISSION’S IMPACT

Dean Jenkins, Mission Board

Julia Tanguy, Women’s Shelter House Leader

Toni Thompson, Women’s Life Transformation Program

YEAR IN REVIEW

Loren “Skip” Steffen & Andrew Christensen

Jerry Gatton, Director of Life Transformation

Marcus Godby, Graduate Men’s Life Transformation Program

CLOSING COMMENTS

Andrew Christensen

CLOSING PRAYER

Loren “Skip” Steffen

TONI THOMPSON – Toni was found in a basket and put up for adoption as a baby. There was a lot of trau-ma in her household and has spent most of her years on the streets as a drug addict. At the

age of 39 she really wanted help and the Mis-sion invited her to stay at the Nest, the women short-term shelter. She was there 30 days then moved into the Women’s Transformation pro-gram in August. She loves reading her Bible dai-ly – morning, noon and night because it gives her such peace.

MARCUS GODBY –

Marcus was living on

the streets by the age

of thirteen. Living in a

tent, he survived by

using and dealing in

drugs. In his 20’s he

was incarcerated with

time to reflect on his life, in which he realized

he was going nowhere and began to desperate-

ly want change. He contacted the Mission and

was welcomed into the program. He is now

finished and is graduating this evening.

OUGM.ORG FACEBOOK

4

OLYMPIA UNION GOSPEL MISSION ANNUAL MEETING FISCAL YEAR 9-1-2013 THROUGH 8-31-2014

NOVEMBER 13, 2014

Figure 1 Growth of the meal service

OPERATIONAL REVIEW:

With the expansion of Medicaid Insurance funded by imple-mentation of the Affordable Care Act in January of 2014, virtually 100% of the patients being served by the Mission’s Chronic Disease Medical Clinic were eligible for, and signed up for, Medicaid Insurance. The volunteer providers, staff and Mission management concluded that after standing in the gap as a Safety Net Medical Clinic for five years, the Clinic had completed its mission and elected to cease oper-ations in February or 2014.

Funding that was intended for the provision of medical services, was diverted into Street Ministry where costs were rapidly accel-erating due to the increase in meals served and inflation in food costs. As Figure 1 shows, the number of meals served, and indi-rectly the number of individuals seeking basic services at the Franklin Street location, continued to increase during the fiscal year. The Board and staff also continued to plan on how to mitigate the client impact on the Mission facilities as well as the Mission’s neighbors, increase comfort and safety in the Day Center and what expansion was required in kitchen facilities. The proposal to create a “low barrier” shelter in downtown Olympia and the public response did slow the process. The Mission Board President and Executive Director were involved in several meetings related to a community wide response to the growth of homeless individ-uals in the community. For several months it was unclear whether the Mission would be part of a larger partnership to provide a more systematic approach to addressing homelessness and the mental illness that is endemic in the homeless population. Ulti-mately, the Executive Director and the Board decided that the Mission could not wait any longer on other community service pro-viders and needed to address improving the services that it was currently providing. Draft floor plans for the remodel of the Frank-lin Street facility and relocating the Dental and Vision clinics are shown as Figures 2 and 3.

Good bye...Marissa & Kim

OUGM.ORG FACEBOOK

5

The increasing number of individuals transiting streets for the three times daily meal service caused the Board and Staff to take a hard look at what it meant for the Mission as an organization to “love your neighbor as yourself.” Specifically, what responsibility did the Mission have to address litter and anti-social behavior of clients both on and off Mission property? As an organization, a decision was made that the Mission needed to step up and make a tangible statement that we cared about our neighbors. To that end several initiatives were undertaken:

Styrofoam coffee cups were eliminated and replaced by plastic cups and the Mission instituted a policy that coffee had to be consumed with in the Day Center.

Funds were directed to utilizing paid staff time to patrol a six block radius around the Mission to pick up litter, make sure that Mission clients were acting appropriately, network with Mission neighbors to show that the Mission cared about their well-being.

The Mission elected to partner with LOTT and the Food Bank to provide a security patrol for the three organizations from dusk to dawn to reduce or eliminate individuals camping on, or otherwise misusing, the property of the three organizations.

Figure 2

Mission

Remodel Design

Figure 3

Mission Annex Remodel Design

OUGM.ORG FACEBOOK

6

In January God called Paul Bushman home. Paul had graduated from the men’s Life Transformation Program and was a wonderful testimony to a transformed life well lived. In July, God called a staff member, Dennis Bobbert, home. Dennis had overseen the evening shift in the Day Center for several years and impacted many lives for Jesus. They will both be missed by those who knew and loved them.

Historically, the Mission has operated at the two extremes of shelter: a drop in day cen-ter and long term recovery / life transformation programs. What staff and Board mem-bers identified some years ago was that there was a opportunity to provide an interme-diate step, specifically a short term shelter where individuals who showed an interest in turning their lives around and getting off the streets could be placed while they and Mis-sion staff were evaluated their "change readiness." The purchase of the Littlerock Road property and the generosity of a Mission volunteer made it possible to open short term - goal oriented shelters for single men and wom-en in the Spring of 2014. Each shelter has a house leader and a staff member is assigned to coun-

sel weekly, or more frequently as needed, with the guests of the shel-ter. There are expectations placed on shelter guests to be addressing their life issues and making progress towards: recovery programs, employment, and more permanent housing, etc. Guests are allowed to stay for 30 days, which can be extended if they are making progress on their goals. Mission staff and resources are made available to assist the guests in every way possi-ble to work on their life and spiritual issues.

After the first six months of operation: Of the 10 men who entered the shelter, 80% left the streets behind; of the 8 women who entered the shelter 75% have left the streets behind. Of note, if the women have been guests of the shelter for 30 days or more, 100% have either entered the Women's Life Transformation Program or found permanent housing.

As we look forward to the next fiscal year, the Board and Staff will be focused on refining the design for the Day Center, Dental and Vision Clinics and fund raising for the remaining $125,000 (out of a $400,000 budget) needed to complete the capital project. The challenge will be to complete the capital projects while simultaneously managing the growth in Day Center operations and main-taining a high level of quality in existing programs that Mission volunteers, guests and clients have every right to expect.

FINANCIAL REVIEW:

Figure 6 provides a summary of the Actual Income and Expenses for Fiscal Year 2013 – 2014 versus the Budget and the Budget for Fiscal Year 2014 – 2015.

INCOME – Income includes funds that are specifically designated to an individual Program area as well as directed to the General Fund. In comparing budget to actual, the reduction in Street Ministry income and the growth in general fund income stands out. It is not known if some donors who donated to the Street Ministry previously had not designated the money that way during 2013 – 2014, because overall actual donations were about $10,000 above budget. Income actually ran below budget for much of the fiscal year and grew during the later part, for which we thank God for an answer to prayer.

EXPENSES – Indicate the actual use of cash to support the Mission Programs. Street Ministry expenses include the cost to prepare and serve the meals, offer showers and laundry, provide crisis counseling, operate the Goal Oriented Shelters and provide for neighborhood security. Management includes those costs related to the overall management of the Mission, exclusive of managing programs and fundraising. Fundraising costs include staff, the cost of direct mail (monthly appeal and quarterly newsletters), the annual dental show, radio and newspaper advertising and special events.

Capital Projects Income is income that was solicited in support of the remodel of the Day Center and relocating the Dental and Vi-sion clinics.

BREAKDOWN OF EXPENSES – This section shows the actual percentage of money spent that was used to directly support the ser-vices provided to Mission clients and guests, manage the operations and raise the $920,794 spent providing Mission services di-rectly to guests and clients.

Figure 4

Women’s Short-Term Shelter, The Nest.

Figure 5 Men’s Short-Term Shelter, Paul’s Place, named in

memory of Paul Bushman

OUGM.ORG FACEBOOK

7

Figure 6

Income & Expenses

2013-2014 | 2014-2015

The 2014 – 2015 Budget contains an increase in spending on Street Ministry services consistent with our belief that the number of meals served will continue to increase. Spending on Medical and Vision Clinics is reduced to only the cost of the Vision Clinic. The fundraising costs associated with communicating with up to 6,000 households, businesses and foundations as well as inform the community of the value the Mission offers to Thurston County are increasing and are reflected in the 2014 – 2015 Budget com-pared to the 2013 – 2014 Budget. This investment is required to raise the funds used for direct services.

2013 - 2014 2013 -2014 2014 - 2015

ACTUAL BUDGET BUDGET

INCOME

Women and Family Programs 54,805 47,430 52,901

Men's Program 5,344 7,743 5,944

Street Ministry 36,918 56,298 37,988

Annex

Dental Clinic 48,728 50,094 50,598

Medical / Vision 40,388 46,159 26,330

General Fund 1,080,166 1,048,289 1,059,103

GRAND TOTAL INCOME 1,266,349 1,256,013 1,232,864

EXPENSES

Women and Family 146,669 177,985 145,234

Men's Program 79,004 73,527 79,966

Street Ministry Expenses 409,508 405,163 430,594

Annex 16,187 18,588 13,967

Dental Clinic 138,092 158,975 140,229

Medical / Vision 131,334 165,238 54,723

Management 50,973 51,415 51,241

Fund Raising 213,422 181,344 200,152

GRAND TOTAL EXPENSES 1,185,189 1,232,235 1,116,106

INCOME OVER EXPENSES 81,160 23,727 116,758

LESS CAPITAL PROJECTS INCOME -75,000 -25,000 -75,000

NET OPERATIONAL INCOME ($) 6,160 0 41,758

BREAKDOWN OF EXPENSES

Program 78% 81% 78%

Management 4% 4% 4%

Fund Raising 18% 15% 18%

OUGM.ORG FACEBOOK

8