Date post: | 28-Jun-2015 |
Category: |
Documents |
Upload: | alistair-forbes |
View: | 303 times |
Download: | 0 times |
1
2013 and GFI MAX
Dr Alistair ForbesGeneral Manager, GFI MAX
2
INDUSTRY TRENDSAND DRIVING FORCES
3
MSP Market Trends
PlatformsCloud
Tsunami
Mobile Security
ServicePackages
4
Managed Services Offered
5
Who are the customers?
6
What’s in a word …
7
GFI MAX STRATEGYAND APPROACH
8
Find out what your customer wants and find a way to give it to them …
9
Sometimes there’s just a better way …
10
Not everyone will play by the same rules …
11
Taking a broader view
12
PLATFORMS
13
Platform Market Share
14
Platform Coverage - Linux
15
Platform Coverage - Linux
16
Platform Coverage - Macintosh
17
Platform Coverage - Virtualization
18
INTEGRATIONS
19
Integrations
20
SECURITY
21
Major Sources of Compromise
22
CLOUD
23
Customer Awareness
24
Key Customer Insights
Source: Edge Strategies survey commissioned by Microsoft Corp.,
“SMB Business in the Cloud 2012,” Feb. 8, 2012
25
All Sizes of Customer
26
How Far Have Customers Got?
27
Growth Companies Moving to the Cloud
28
Cloud Motivators for SMBs
29
Drivers to Cloud
30
Types of Cloud Services
31
Who needs an MSP for the cloud?
32
Why Use an MSP
33
What will the MSPs Deliver?
34
Changing Role in the Cloud
35
Areas of Revenue Opportunity
36
Challenges to Profitability
37
Cloud Service Offered
38
Cloud Vendors Used by MSPs
39
» Application and database services
performance and availability monitoring
» Transaction testing
» Load testing
» Penetration testing
» Utilisation of service instances
» Utilisation and growth rates of
storage capacity
Cloud Infrastructure - “From the outside in …”
40
» Real-world user experience
monitoring
» Service availability
» Monitoring of service usage,
e.g. users, mailboxes, etc.
» Integration points
Cloud applications – “From the inside out …”
41
» Use it now with customers who have an online presence
□ Online retail, customer service, patient portal
» Use it as a prospecting tool
□ Monitor the web presence of new prospects, demonstrate understanding of
their business and differentiate from other MSPs
» Monitor your own and your competitors’ web site
□ Demonstrate your own superior capabilities
» Develop new service lines
□ Load testing, penetration testing, etc.
Practical application scenarios
42
MOBILE
43
The World is Going Mobile
44
Mobile Platforms
45
Mobile Strategy Focus
46
Concerns about Mobile
47
Mobile Security Measures
48
GFI MAX MDM Functionality
49
iOS MDM Features
50
5 Key Capabilities for MDM
51
MSP Needs from MDM
52
Mobile Device Management Functionality
53
MDM Development and Launch Plans
» Platform coverage□ iOS and Blackberry functionality
□ Tablet Support
» Provisioning ease of use
» Enable testing using current standalone UI
» Integration into MAX RM
» Full service launch
54
MSP Market Trends
PlatformsCloud
Tsunami
Mobile Security
ServicePackages
55
REPORTING
56
Brightgauge – Third Party Reporting
57
THANK YOU