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For All to See Annual Report 2013 2014
For All to See
Annual Report
2013 2014
RSB Ambassador Rachael Leahcar’s life changed in 2014 when she was matched with her guiding eyes, RSB Guide Dog Ella.
Mission
The RSB is the primary source of assistance giving people with a vision impairment the opportunity to improve the quality and independence of their lives.
Vision
To be the primary responsive quality service provider to Australians who are blind or vision impaired.
To sponsor an RSB Guide Dog pup today, call (08) 8417 5555, email [email protected] or visit www.rsb.org.au
ContentsHistory 2
Corporate Governance 4
Patrons 5
Board of Directors 6
Management 7
President’s Report 8
Executive Director’s Report 9
Interstate Expansion 11
Client Services 12
My Eye Health Program 20
RSB Guide Dog Service 22
RSB Industrial Services 28
Print Alternative & Digital Library Services 30
Marketing & Fundraising 32
Special Thanks 38
Bequests 42
In Memory 44
Treasurer’s Report 46
Offices of the RSB 48
It took the vision of a blind man to truly appreciate the needs of people who were blind in South Australia and understand the plight they faced in the late 19th century.
Andrew Whyte Hendry, who was blinded after a childhood accident, had the conviction and determination to start an industrial training school for the blind in 1884, which has steadily grown
and flourished into the multi-faceted Royal Society for the Blind of the 21st Century.
With the help of Sir Charles Goode, a philanthropist, Andrew’s dream was realised on 21 November
It began with a blind man’s vision.
History
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1884 when the Institute for the Blind was formed – the genesis of what would become the Royal Society for the Blind of South Australia (RSB).
Through 130 years of supporting South Australia’s blind and vision impaired community, the RSB has grown from an ambitious employment and training centre, to become a leading provider of services to more
than 12,000 Australians nationally who are blind or vision impaired.
An expansion into other states commenced in 2013 to address the unmet needs of Australians who are blind or vision impaired.
It began with a blind man’s vision.
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Corporate Governance is the process by which the RSB is directed and controlled. The aim is to ensure that the management of the RSB is ethical and acts in accordance with its vision and values.
The RSB is regulated by The Royal Institution for the Blind Act (1934) as amended, and its constitution. These define the rules and processes through which the RSB is managed.
The Board of Directors has responsibility for the governance of the RSB. It sets strategic direction, monitors the affairs of, and reviews the RSB’s performance against targets and objectives.
To assist in this process, the Board has created the following RSB sub-committees to provide specialist advice:
Client Advisory Committee
Finance and Audit
Nominations and Governance
All Directors are required to acknowledge and subscribe to the following responsibilities:
To act honestly and in good faith
To use due care and diligence
To act in the best interest of the RSB
To ensure that management is competent
Not to engage in conduct likely to discredit or bring the RSB into disrepute
Corporate Governance
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His Excellency, Rear Admiral Kevin Scarce AO CSC RANR, Governor of South Australia 8/8/2007 – 7/8/2014
Mrs. Marjorie Jackson-Nelson, AC, CVO, MBE 3/11/2001 – 31/7/2007
Sir Eric J. Neal, AC, CVO 22/7/1996 – 3/11/2001
The Honorable Dame Roma Mitchell, AC, DBE, CVO 6/2/1991 – 21/7/1996
Lieutenant General Sir Donald B. Dunstan, AC, KBE, CB 23/4/1982 – 5/2/1991
Sir Keith Seaman, KCVO, OBE 1/9/1977 – 28/3/1982
Sir Douglas R. Nicholls, KCVO, OBE 1/12/1976 – 30/4/1977
Sir Mark Oliphant, AC, KBE 1/12/1971 – 30/11/1976
Major General Sir James W. Harrison, KCMG, CB, CBE 4/12/1968 – 16/9/1971
Lieutenant General Sir Edric M. Bastyan, KCMG, KCVO, KBE, CB 4/4/1961 – 1/6/1968
Air Vice Marshall Sir Robert George, KCMG, KCVO, KBE, CB, MC 23/2/1953 – 7/3/1960
Lieutenant General Sir C. Willoughby Norrie, KCMG, CB, DSO, MC 19/12/1944 – 19/6/1952
Sir C. Malcolm Barclay-Harvey, KCMG 28/7/1934 – 23/2/1939
Major General Sir Winston Dugan KCMG, CB, DSO 28/7/1934 – 23/2/1939
Brigadier General The Honorable Sir Alexander G.A. Hore-Ruthven VC, KCMB, CB, DSO 14/5/1928 – 26/4/1934
Lieutenant Colonel Sir Tom M. Bridges KCB, KCMG, DSO 4/12/1922 – 4/12/1927
Lieutenant Colonel Sir W.E.G. Archibald Weigall KCMG 9/6/1920 – 30/5/1922
Lieutenant Colonel Sir Henry L. Galway, KCMG, DSO 18/4/1914 – 30/4/1920
Admiral Sir Day Hort Bosanquet, GCVO, KCB 18/2/1909 – 22/3/1914
Sir George R. Le Hunte, KCMG 1/7/1903 – 18/2/1909
Right Honorable Hallam, Lord Tennyson, KCMG 10/4/1899 – 17/7/1902
Sir Thomas F. Buxton Bt, GCMG 29/10/1895 – 29/3/1899
Right Honorable The Earl of Kintore PC, GCMG 11/4/1889 – 10/4/1895
Patrons
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Ray ClarkJP, AICD, MLBS President Board Member since August 1996
Rob RichardsVice PresidentCert.App.Sc. Board Member since November 2010
Dr Jim RuncimanMB, CHB, FRACS, FRACOSecretary Board Member since July 1996
Barry ClarkeMNIATreasurer to March 2014Board Member since February 1992
David CoppockEmployee RepresentativeBoard Member since November 1989
Roz SommarivaN.PathBoard Member since November 2010
Dr Celia ChenMBBS, PhD, FRANZCOBoard Member since December 2011
Pieter Haverhoek MAICDBoard Member since 2012
Bradley GayBEc, DGipAppFin, MSc, FFINSIATreasurer from April 2014 Board Member since June 2013
Andrew CreaserDipFP, CFPVice President Board Member since June 2013
Damian PappsBEc, ACA, JPBoard Member since November 2013
Andrew DalyBEC, ACA, JPRSB Executive Director Board Member since July 1996
Board of Directors
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Andrew DalyExecutive Director
Robert Depold Deputy Chief Executive Officer
James BardsleyManager, Client Services
Mark BurleighManager, Industrial Services
Chris MuldoonManager, RSB Guide Dog Service
Keith SmithManager, Business Services
Diana SwansonManager, Marketing and Fundraising
Manager, Print Alternative & Digital Library Services
Management
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President’s ReportRay Clark, President
To celebrate this anniversary milestone, in 2014 a number of celebratory events were held, including a reception at Government House with former RSB Patron and Governor of South Australia, His Excellency, Rear Admiral Kevin Scarce in June.
In July, the City of Adelaide celebrated with a reception hosted by The Right Honourable The Lord Mayor of Adelaide Stephen Yarwood. Both receptions were well attended with more than 300 RSB supporters attending overall, including clients, volunteers, sponsors, staff, friends and family.
To ensure client demand was met during the RSB’s anniversary year, a phenomenal 36 pups were welcomed to the RSB Guide Dog Service, taking the total number of pups in training to 63.
To date, the Service is proud to have trained 55 RSB Guide Dogs and client working teams – a strong and admired outcome for just eight years of service delivery.
The My Eye Health Program is also delivering great outcomes after just four years, with a lifetime total of more than 650 presentations across metropolitan and rural areas, reaching almost 15,200 people.
In 2014/15, the My Eye Health Program will take a national focus, expanding to the Hunter Region, New South Wales and Canberra, Australian Capital Territory, in line with the RSB’s expansion.
Recognition must also be given to RSB Industrial Services, which in 2013/14 remained competitive in a tough business climate, with a turnover of approximately $1.3 million.
From its beginnings as a broom and brush making factory in 1884, RSB Industrial Services have provided valuable and meaningful employment to many South Australians for 130 years, and today employs 65 people who are blind or vision impaired.
The RSB also remains at the national and global forefront of both advocacy and blindness sector developments with representatives in the World Blind Union (WBU), Australian Blindness Forum (ABF), National Disability Services SA (NDS-SA) and National Aged Care Alliance (NACA).
Thanks go to RSB staff and management for their continued hard work, energy, commitment and dedication. Every day almost 200 staff ensure that the RSB’s services are delivered at the highest standard, helping to improve the lives of so many Australians living with vision loss.
We are also grateful to all RSB Volunteers – without the support and generous time donated by almost 700 RSB Volunteers, the provision of many RSB services would simply not be possible. The volunteers’ invaluable efforts across all areas of the RSB equal more than 114,800 hours of service to 2,761 clients, equating to more than $3.5 million in saved wage costs.
As the President of the Royal Society for the Blind (RSB), I am delighted to present the 2013/14 special 130th Anniversary Annual Report, ‘For All to See’.
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Special thanks must also be bestowed upon our benefactors, donors and sponsors – the fabric of the RSB is woven with so many stakeholders of support, commitment and passion from all avenues of our community.
I would also like to personally thank and acknowledge RSB’s Patron in 2013/14, former Governor of South Australia, Rear Admiral Kevin Scarce. We are pleased to welcome South Australia’s new Governor, His Excellency
the Honourable Hieu Van Le AO as RSB’s new Patron.
Ray Clark President
As one of South Australia’s longest serving community organisations, the RSB has evolved from a small workshop founded by Andrew Whyte Hendry and Charles Goode in 1884, to a large-scale, multi-faceted service assisting more than 12,000 Australians nationally who are blind or vision impaired.
The RSB continues to evolve to meet the changing needs of its clients, but also the ever changing environment it operates within, with great success.
In 2013/14, more than 170,028 service hours were delivered by RSB Client Services staff. This includes more than 5,000 new referrals and 14,573 individual service occasions.
RSB clients maintained independence with more than 10,500 service hours delivered by RSB Occupational Therapists and 6,473 service hours delivered by RSB Orientation and Mobility Instructors.
Employment Services delivered more than 6,500
hours, and placed clients such as 20-year-old Alex Kolberg, an Apprentice Chef, who is now happily working at The Taxpayer in Adelaide.
Clients under the age of 18, as well as their families, were also supported with 1,300 service hours provided by RSB Child & Youth Services, including the introduction of a new ‘Make It Happen’ life-skills camp in 2014.
It is the seamless delivery of these services, and more, that have assisted the RSB
In 2013/14, the RSB’s 130th Anniversary Year was one of significant celebration and reflection.
Executive Director’s ReportAndrew Daly, Executive Director
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to once again receive the ultimate tick of approval from our clients, with outstanding results in the 2013 annual Client Survey.
The Survey now boasts an 18 year average of 94.5 per cent satisfaction with services and 95.4 per cent satisfaction with staff and volunteers. A result we should all be proud of.
This significant milestone for the RSB could not be achieved without the RSB Board of Management, supporters, donors and the dedication of almost 200 RSB staff, which includes 70 people with vision impairment and/or other disabilities employed at RSB Industrial Services.
Also crucial is the input of almost 700 volunteers, from the volunteer Board of Management and RSB Ambassadors, to people that generously give their time to help deliver essential services to RSB clients, and through to the wider community of generous supporters and donors. To all of these people, I extend my heartfelt thanks and we thank you for your support in the RSB’s 130th year and beyond.
I would also like to formally acknowledge the ongoing
support of many State and Federal Government funding bodies, including:
Department for Communities and Social Inclusion
Department of Veterans’ Affairs
Department of Health
Department of Social Services
NSW Government
ACT Government
Andrew Daly Executive Director
Executive Director’s Report – Continued
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L–R: RSB President, Ray Clark, RSB Executive Director, Andrew Daly, The Hon. Dr. Andrew Leigh MP, RSB l CBS Coordinator, Debra Quinnell and CBS President, Peter Granleese at the official launch of the RSB l CBS office in Canberra on 25 July 2014
The RSB has recently undergone a strategic expansion with offices in South Australia, New South Wales and the Australian Capital Territory.
It has also been restructuring some departments to ensure all National Disability Insurance Scheme (NDIS) and Aged Care Reform requirements are being met, and will continue to be met, with the rollout of these schemes.
Interstate Expansion
While the Royal Society for the Blind (RSB) has been providing services for people who are blind or vision impaired in the Hunter Region since November 2013, the office was officially opened on 23 July 2014, a landmark milestone. Opened
by The Hon John Ajaka MLC, Minister for Disability Services, NSW, with local member for Lake Macquarie, Greg Piper in attendance, the Minister expressed how impressed he was by the services being offered, particularly in an area that has an ageing population.
The range of professional services provided include Occupational Therapy, Independent Living Assessments, Adaptive Technology, Social Support and Wellness programs, Print Alternatives and Counselling.
RSB Hunter Region Office officially opened
L–R: RSB Executive Director, Andrew Daly, Minister for Disability Services, NSW, The Hon. John Ajaka MLC, RSB Regional Manager, Hunter NSW, Rebecca Horn and RSB President, Ray Clark at the official launch of the RSB office in the Hunter Region, NSW on 23 July 2014
The Royal Society for the Blind (RSB) and Canberra Blind Society (CBS) formally announced their new partnership at an official launch on 25 July 2014.
The RSB l CBS have come together to deliver an increased range of services to people who are blind or vision impaired living in the ACT. CBS has been a
major provider of services in the ACT for 55 years, and with the RSB’s long history of 130 years, both partners are now working together as RSB l CBS to offer a broader range of blindness services.
RSB l CBS celebrates official launch
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The RSB Client Services team works with clients to identify, assess and deliver an individualised service plan that incorporates client choice and best meets their individual needs.
In 2013/14, more than 170,028 service hours were delivered by RSB Client Services staff.
During 2013/14, 5,225 new referrals requesting services from the RSB were received. 14,573 individual service occasions were provided to clients by the RSB’s multi-disciplinary teams.
RSB Client Services is made up of the following key services:
Mobility Services
RSB Orientation and Mobility Instructors provide assistance to people who are having difficulties navigating their homes, community and workplaces, allowing them to travel independently with safety and confidence.
Independent Living Training
RSB Occupational Therapy staff deliver a range of services to assist people who are blind or vision impaired through the prescription of a range of low vision aids and equipment.
Recreation & Leisure Services
RSB’s Recreation & Leisure Services continued to deliver significant results with a range of programs focussed on the Health & Wellness of people who are blind or vision impaired in 2013/14.
In conjunction with RSB’s traditional recreation and leisure services the RSB’s dedicated service team have developed a range of new programs that aim to improve clients health and fitness thereby providing them with a strong framework for maintaining their independence and their ability to remain in the community for as long as possible.
Client ServicesJames Bardsley, Manager, Client Services
RSB Client Services provides a range of specialist services to support people who are blind or vision impaired to remain at home, maintain their independence and participate fully in the communities in which they live.
In 2013/14 the RSB delivered a total of 6,788 hours of Recreation and Leisure Services to more than 2,000 clients.
In 2013/14, RSB Occupational Therapists provided 10,590 hours of service to clients.
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In 2013/14, RSB Orientation and Mobility Instructors provided 6,472 hours of services to clients.
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Client Services – Continued
In 2013/14 RSB Child and Youth Services
provided 1,300 hours of assistance and
support to clients under the age
of 18, as well as their families.
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Counselling Services
The RSB has a specially trained team of counsellors who assist individual clients to adjust to their vision loss and assist them with referrals and support to external services. Counselling is also provided for the families of people who have experienced vision loss, to provide them with an awareness and understanding of the functional impact of vision loss.
Low Vision Centre – South Australia
The RSB’s Low Vision Centre continues to deliver its specialised service to clients living in SA. Through the support of Optometrists and Ophthalmologists in SA, the Low Vision Centre supported more than 2,500 clients in 2013/14. This includes a total of 10,738 direct service hours to clients and 9,715 hours of information and advisory services for people interested in RSB Low Vision Services.
Through the RSB’s strong relationship with Flinders University the RSB continues to provide a training ground
for new optometrists studying at Flinders
University. It provides these students with a
unique experience in understanding
what happens to clients once
they leave the
services of an optometrist, creating new referral pathways for the future. The RSB in conjunction with Flinders University’s Low Vision Clinic, now provides the opportunity for RSB clients to be seen at this new state of the art clinic based in the southern suburbs.
Adaptive Technology Centre (ATC)
Child & Youth Services
RSB’s Child & Youth Services offer a variety of support services to children and youth between the ages of 0 to 18 and their families.
Client Services – Continued
In 2013/14, a total of 4,872 hours of counselling services were delivered to clients.
In 2013/14, the ATC provided direct training services to more than 1,500 clients and provided 7,792 hours of training services in Australia.
The number of information and advisory services provided in 2013/14 to a variety of other clients and stakeholders interested in the wide array of specialised equipment that is on offer in RSB’s Adaptive Technology Centres. These centres are also now available to clients in the Hunter Region, NSW and Canberra, ACT.
4,517
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Employment Services
In 2013/14 RSB Employment Services had a renewed focus on obtaining and maintaining sustainable employment for clients who are blind or vision impaired, with a significant increase in job placements.
Through a range of new initiatives, RSB Employment Services is now better placed to support clients wanting to maintain their employment, return back to the workforce, or look for their first job.
RSB Volunteer Services
In 2013/14 RSB Volunteers once again went above and beyond to help change the lives of people who are blind or vision impaired.
Without the support and generous time given by almost 700 RSB Volunteers, the provision of many RSB services would not be possible. The volunteers’ invaluable efforts across all areas of the RSB delivered 114,808 hours of service to 2,761 clients which equates to approximately $3.5 million in saved wage costs.
The RSB is grateful to all volunteers who dedicated their time to assist people who are blind or vision impaired in 2013/14 and looks forward to the support of these volunteers in 2014/15.
National Expansion
2013/14 has been a busy year for the RSB, with interstate expansions in the Hunter Region, NSW and Canberra, ACT.
Both locations were specifically targeted to learn from National Disability Insurance Scheme (NDIS) pilot sites, and further to this, market research indicated that there was a significant need for services for people who are blind or vision impaired in the regions.
New staff commenced in both locations to deliver much needed services in the Hunter Region, and to expand the level of service to people who are blind or vision impaired in Canberra.
For the Hunter Region it was a new start and for Canberra it was a new beginning as the RSB commenced a partnership with the Canberra Blind Society (CBS).
Official launches were held during July 2014 in both states. The community value of services to people who are blind or vision impaired was acknowledged with the positive support of the Hon John Ajaka MLC in NSW and Dr Andrew Leigh MP in Canberra, who opened the office locations on 23 and 25 July respectively.
With many challenges ahead under the new legislative reforms of the NDIS and Aged Care, the RSB remains focused on ensuring Australians who are blind or vision impaired continue to receive services that will enable them to live as independently as possible.
Client Services – Continued
In 2013/14 RSB Employment Services delivered 6,591 hours of services to clients.
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“ I definitely have a greater joy in life since working at The Taxpayer and it’s been great for me in all aspects of my life. I would say to anyone who’s thinking about it to definitely use RSB Employment Services and to make sure they keep at it and keep trying to follow their dream.” RSB Client and Apprentice Chef, Alex Kolberg
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NDIS & Aged Care Reform
Over the last 12 months there has been a plethora of changes to service provision in the sector brought about by government reform at a federal level, including both the introduction of the National Disability Insurance Scheme (NDIS) and the Aged Care Reform Agenda.
This coupled with changes to Disability Employment Services (of which RSB is a part of) and reform to the Health Services sector has brought with it a number of challenges for the RSB including how to
Client Services – Continued
operate in this changing environment but also how to best continue to deliver our specialist services to people who are blind or vision impaired and identify opportunities for new service delivery to further assist our client group.
Since the NDIS was first mooted, the RSB has continued to actively campaign on the need to adequately include and account for, the future needs of people who are blind or vision impaired, and the organisation continues to actively seek support at both state and federal levels.
At an operational level, RSB Client Services continues to look at ways to support clients through this very confusing and changing period, with the ultimate goal of opening up new avenues for service provision to people who are blind or vision impaired, and to continue to offer client choice in the services that they receive.
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Targeting a wide variety of groups within the community including service organisations, health care professionals and special interest sectors, MEHP presentations inform attendees about common causes of vision loss, including Age-Related Macular Degeneration, Diabetic Retinopathy, Cataracts and Glaucoma.
In addition, the program aims to educate and create awareness of eye health, including prevention, available eye-care services, referral protocols and vision loss management.
Working closely with the Aboriginal Health Council of SA (AHCSA) and the Adelaide Crows, in 2013/14 MEHP Community Educators
also continued to look at ways to improve Aboriginal eye health.
The RSB and all MEHP program partners would like to thank His Excellency, Rear Admiral Kevin Scarce AO CSC RANR, the Governor of South Australia for his involvement as Patron of the My Eye Health Program in 2013/14.
With thanks to My Eye Health Program Partners:
My Eye Health ProgramJames Bardsley, Manager, Client Services
The My Eye Health Program (MEHP) commenced in South Australia in 2010 with the aim to raise community awareness about eye health, focusing on the early detection and prevention of eye disease.
Delivering more than 650 presentations in both metropolitan and rural areas, the MEHP has reached close to 15,200 people in South Australia.
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“ I would give the My Eye Health Program presentation 5 out of 5, the information was beneficial and we were able to have some practical experience with the simulation glasses” Health Care Worker (Aboriginal Health Services)
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RSB Guide Dog ServiceChris Muldoon, Manager, RSB Guide Dog Service
Breeding Program
The RSB Guide Dog Service boasts a successful breeding program, with Brood Bitches generously donated from guide dog schools all over the world, including Guide Dogs UK, Kansai Guide Dog School Japan, Asian Guide Dog Breeding Network (AGBN), Guide Dogs for the Blind Ireland, Guide Dogs Norway, Guiding Eyes New York, USA, Guide Dogs for the Blind USA San Rafael and Guide Dogs Queensland.
In 2013/14 the S, T, U, V, W and X Pups were welcomed! A phenomenal total of 36 pups that all have the breeding pedigree to become future RSB Guide Dogs.
Puppy Education
Puppy Education at the RSB Guide Dog Service would not exist without the vital ongoing support of more than 150 RSB Volunteer Puppy Educators, Bed and Breakfast Boarders, Emergency Boarders and Brood Bitch Holders and we thank them for their continued efforts and dedication in raising our pups to become RSB Guide Dogs.
Outdoor Training and Environment Enrichment Area
Using world leading theories on dog development, in 2013/14 development of an outdoor Task Training Area and an Environment Enrichment Area commenced at the RSB Gilles Plains site.
Now in its final stages, the RSB would like to thank everyone who has donated to help make this structural dream a reality.
The RSB Guide Dog Service is the RSB’s most recent service development, established in 2006. To date, the service is proud to have trained 55 RSB Guide Dog and client working teams.
The number of pups in the RSB Guide Dog Service Puppy Education Program in 2013/14.
63
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Congratulations Graduates!
The RSB Guide Dog Service is proud to announce the following RSB Guide Dog graduates for 2013/14 – congratulations to RSB Guide Dogs Abbie, Aiden, Beau, Beth, Eddie, Ella, Harry, Heidi, Henry, Koda, Quinlan and Yvette.
The RSB Guide Dog Service is proud to boast a new total of 55 RSB Guide Dog and client working teams in South Australia.
Thank you
The RSB Guide Dog Service would not be the world class service it is today without the dedication and commitment of volunteers, veterinarians and valued sponsors, including Royal Canin, PETstock, Novartis, IDEXX Pathology Services, Boehringer Ingelheim, Channel 9 Adelaide, FaB Cleaning Services and Accede Holdings.
The RSB would also like to extend a special thank you to our passionate and dedicated vets, including Dr Mark Reeve (Tea Tree Gully Veterinary Hospital). Dr Angus Brown (Stephen Terrace Veterinary Clinic), Dr Andrew Carter (Magill Veterinary Clinic), Dr Chris Girling (Noah’s Crossing Veterinary Clinic), Dr Roger Lavelle (Lavelle Diagnostic, Lancefield Victoria) and Dr Tony Read (Veterinary Ophthalmic Services, Plympton).
RSB Guide Dog Service – Continued
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“ My RSB Guide Dog has brought inner happiness I never knew and I have fallen in love with this incredible animal. Every time I am with Ella I think of the two-and-a-half years that went into training and raising her and the difference she has made in my life.”
Rachael Leahcar, RSB Client & Ambassador
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RSL Assistance Dogs Program
They are trained to be companions in times of trouble and to bring calm in times of stress. They can even be trained to open a refrigerator door, help load a washing machine, or turn on a light. They are assistance dogs.
In 2013/14 the RSB Guide Dog Service joined with the Returned & Service League of South Australia (RSL SA) to assist veterans who are dealing with issues associated with Post Traumatic Stress Disorder (PTSD) by working together to provide an assistance dogs program. To date, three assistance dogs have been placed with veterans, a great result for the first year of the program.
RSB Guide Dog Service – Continued
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New coats for RSB Guide Dogs in training
Thanks to NAB, the RSB Guide Dogs are looking sharper than ever, with the RSB sponsor generously funding the stylish, new-and-improved coats for RSB Guide Dogs in training.
Boasting a fit-to-move design, the light breathable fabric can withstand a multitude of weather conditions and was chosen for optimal comfort.
If you or someone you know would like to follow in NAB’s footsteps and support the RSB Guide Dog Service in any capacity, please contact (08) 8417 5555 or email puppysponsorship @rsb.org.au
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In 2013/14, RSB Industrial Services attracted many new customers, and retained business partnerships with major clients Electrolux, Philmac, Sarstedt and Toro.
A continuing member of Food SA, RSB Industrial Services is proud to support some of South Australia’s best producers, including SA Prawns, Tuckers, Goodies and Grains, Robern Menz, Kytons Bakery, Barossa Cheese Company, and Emmaline’s Country Kitchen.
In comparison with other Australian Disability Enterprises (ADEs), RSB Industrial Services stands strong as a one-stop shop for its clients, capable of assembling, fitting and finishing special job requirements.
RSB Industrial Services also retains the highest levels of accreditation with ISO 9001 Quality Assurance and HACCP (Hazardous Analysis Critical Control Points) Certification.
RSB Industrial Services continues to thrive in a difficult economic
environment, which is a credit to both its loyal customers and the quality and value of what it has to offer, including:
Manual bag and box filling
Sorting
Collating and labelling
Shrink-wrap packaging
Heat sealing
Blister packaging
Die cutting
Sonic welding
Thermoforming (vacuum)
Pressure forming
Call RSB Industrial Services on (08) 8417 5600 or visit our website www.rsb.org.au for more information.
RSB Industrial ServicesMark Burleigh, Manager, Industrial Services
Another busy and successful year at RSB Industrial Services stands as a credit to the workforce at the RSB Gilles Plains factory.
The number of people who are blind or vision impaired who are provided with valuable and meaningful employment at RSB Industrial Services.
65
$1.3 million turnover – RSB Industrial Services has established a strong reputation for quality and efficient delivery of packaging and assembly solutions.
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“ I love coming to work – I can’t put it any other way. I just love the job satisfaction in the sense that I’m working, but also giving back to the RSB in a way for everything they’ve done for me over the years.” Cuong Duong, RSB Industrial Services Employee
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The monthly production of large print crosswords continued with thanks to the volunteer services of the East Torrens Lions Club. In 2013/14 more than 1,650 copies of large print crosswords were distributed nationally each month, free of charge to Australians who are blind or vision impaired. Demand for this service continues to grow with requests from across Australia.
Accessible Information Service
The RSB’s Accessible Information Transcription Service is available to all RSB clients free of charge, as well as businesses, service providers, government departments, educational facilities, clubs, churches and community groups for a small fee. This valuable service enables people who are blind or vision impaired to access information in their communities.
With advanced technology and RSB’s highly skilled staff, nearly all print material can be transcribed into a
format more suited to an individual’s requirements. In 2013/14, regular requests included newsletters, invitations, street maps, timetables, student texts and information, handbooks or instructions and more.
In 2013/14, 35 organisations across Australia accessed this service, including Electoral Commission of South Australia, Premier’s Department, Fox Creek Wines, City of Salisbury, City of Charles Sturt, Adelaide Legacy, Freemasons, University of Adelaide, University of South Australia, Social Security Appeals Tribunal, ECH Inc. Austraining International and Motivation Australia.
Enquiries are welcome for this important community service. Please call (08) 8417 5555, visit www.rsb.org.au or [email protected]
Print Alternative & Digital Library ServicesDiana Swanson, Manager, Print Alternative & Digital Library Services
In 2013/14, more than 2,000 RSB clients accessed information in print alternative options including 18,500 pages of Braille and tactile diagrams, almost 990,000 large print pages, more than 6,000 pages of E-text issued on CD and 12,500 hours of audio requests.
The number of clients who use the Digital Library Service on a regular basis.
798
The total number of titles available through the RSB Digital Library Service. In 2013/14, the RSB welcomed 1,600 new titles for clients to enjoy.
10,927
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“ The Digital Library Navigator provided to me by the RSB has made such a difference to my life. The Navigator allows me to listen to an audio book and immerse myself in the story – it makes me feel less isolated, like life is worth living.” Rhonda Baker, RSB Client
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Celebrating 130 Years!
To celebrate the RSB’s 130th Anniversary, in June the Governor of South Australia and Patron of the RSB, His Excellency Rear Admiral the Honourable Kevin Scarce hosted a reception for the RSB and 100 RSB supporters, including clients, volunteers, friends and family.
In July, the City of Adelaide celebrated the RSB’s 130th Anniversary Year with a reception hosted by The Right Honourable The Lord Mayor of Adelaide Stephen Yarwood. The event was well
attended, with more than 200 guests and 15 RSB Guide Dogs and pups in training there on the night.
For All to See
In 2013, local author and historian, Dr Tony Rogers, put pen to paper to support the Royal Society for the Blind for its 130th year.
Released in 2014, Dr Rogers’ book titled ‘For All to See’ features the life-stories of 13 RSB clients, including seven-time Paralympian and gold medallist, Kieran Modra and ‘The Voice’s’ Rachael Leahcar.
A long term supporter of the RSB, Dr Rogers volunteered his time to write the book, with all proceeds from the book sales going to the RSB in its 130th Anniversary Year.
Marketing & FundraisingDiana Swanson, Manager, Marketing & Fundraising
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When you lose you sight, your life changes. It may be hard for sighted people to imagine how you cope with everyday routines, not to mention difficult activities and new challenges. You have to do a lot of things differently.
The 13 people whose stories make up this book come from many walks of life. Some are business people, some are sports people, some are musicians, and many are parents and they all lead rich and fulfilling lives. The one thing that brings them together is the fact that they have all had to overcome the challenge of vision impairment with the support of the Royal Society for the Blind.
It is inspiring to read of the extraordinary things achieved by people who are blind or vision impaired, told largely in their own words in interview with Tony Rogers. The determination and resourcefulness needed to overcome their difficulties have driven the subjects of this book on to everyday successes, but also often to great accomplishment.
These stories will take you on a journey that will inspire and challenge you, and show you that with inner strength and support from family, friends, work colleagues and organisations such as the Royal Society for the Blind, that disability is only a word. We define our own destiny by embracing life’s opportunities and these 13 clients are a testament to this.
By Tony Rogers
For more information about the Royal Society for the Blind (RSB), please visit the RSB website www.rsb.org.au
To make a donation call 1800 644 577
Thank you for your contribution.
For All to S
ee B
y Ton
y R
og
ers
Celebrating 130 years of the Royal Society for the Blind
With an RRP of $30, ‘For All to See’ is available to purchase now! Contact the RSB on (08) 8417 5555 or head to the RSB online shop at www.rsb.org.au
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New – Change for Charlie Month!
Since the inaugural Charlie’s Day launch in 2011, the event has become a great hit with supporters, who have assisted the RSB to raise in excess of $100,000 for the RSB Guide Dog Service.
For the first time, in 2013/14 Charlie’s Day was expanded to a month-long event titled Change for Charlie, encouraging donors, supporters and sponsors to fundraise throughout the month of June.
Supported by Nova 919’s Lewis and Lowe, and Jarrod Walsh (pictured left), as well as major sponsors Foodland, Wallis Cinemas, PetStock, Chemist King, NAB and Channel Nine, the fundraising month was a huge success, and we thank all Change for Charlie
supporters for helping the RSB to raise in excess of
$30,000 for the RSB Guide Dogs.
How can I be a part of this community work?
With just 45 per cent government funding, the RSB relies heavily on the generosity of RSB donors, supporters and followers to assist us to continue to provide free client services.
To help the RSB assist people who are blind or vision impaired, you can:
Attend RSB events or hold your own
Volunteer
Sponsor an RSB Guide Dog pup or an event
Become an RSB Ambassador at your school or workplace
Donate
Become a regular giver
Buy an RSB lottery ticket
Leave a Bequest
Like us on Facebook or share the RSB Facebook page
Display an RSB coin collection unit at your organisation or workplace
Like to know more? Please call RSB Marketing and Fundraising on (08) 8417 5555, visit www.rsb.org.au or www.facebook.com/RSBfocus or donate by calling 1800 644 577.
Marketing and Fundraising – Continued
www.facebook.com/RSBfocus
www.YouTube.com/RSBfocus
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RSB Ambassador Team
Seamus Evans Totally Wild, Network Ten
“I find it incredibly fascinating that man’s best friend is capable of being replacement eyes for its owner. The journey that both the RSB Guide Dogs and their owners who are blind or vision impaired walk down is out of this world! Being an RSB Ambassador is a great opportunity to raise awareness for this beautiful partnership.”
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Erin Bell Adelaide Thunderbirds and Australian Netball Diamonds
“I became an RSB Ambassador due to my own personal experience with vision impairment. I have worn glasses/contact lenses since I was 10 years old and would not have been able to pursue my sporting dreams without vision correction.”
Jane Reilly FIVEaa Breakfast Radio Host “Assistance from the RSB makes a huge difference to the lives of so many. Imagine how lonely and sad it must be to be born blind or vision impaired or to acquire vision loss. The RSB is there to support clients and their families during difficult times and to give them a brighter future.”
Rachael Leahcar RSB Client and The Voice Australia Finalist“I was born with Retinitis Pigmentosa and one day I will be totally blind. This would be scary if not for the Royal Society for the Blind. As an ambassador for them, I hope I can do everything in my power to help others like myself live their lives to the fullest, like the RSB has helped me to do.”
Adam GibsonAdelaide 36ers, Team Captain“I am very excited to be an RSB Ambassador this year, as it will give me the opportunity to support and raise awareness for people who are blind or vision impaired through the many programs and events that the RSB organise.”
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To all our donors and supporters, the RSB appreciates your generosity and acknowledges that without your support we could not achieve the level of service and support provided to our clients – more than 12,000 Australians who are blind or vision impaired.
A special thank you is sincerely expressed to the following:
Foundations and Organisations
Aboriginal Health Council of South Australia (AHCSA)
Accede Holdings
Adelaide Eye & Laser Centre
Adelaide Football Club (AFC)
Australian Hotels Association – Hotel Care Community Project
Australian Red Cross
Bank SA & Staff Charitable Fund
Barossa Fine Foods
BDO
Brighter
Boehringer Ingelheim
Channel 9 Adelaide
Charlesworth Nuts
Chemist King
City of Onkaparinga
City of Victor Harbor
City Soul – Experience Cafe
CMI Toyota
CMV Foundation
CMV Group
Commonwealth Bank Staff Community Fund
Community Benefit SA
Comunet
Cottage Singers
Cupcake Treats
Electrolux
Entertainment Publications of Australia Pty Ltd.
Escape Travel
FaB Cleaning Services
Fay Fuller Foundation
FIVEaa
Foodland
Francis Maurice Design
Freemasons Foundation
Hancock Foundation (The)
Holden Racing Team
Honda Foundation
IDEXX Laboratories
in-business magazine
JB Hi-Fi
JMJ Printing
Kiwanis Club of Glenelg
Kwik Kopy Norwood
Lightly Salted Photography
Lin Huddleston Charitable Foundation
Lions Club of Barossa Valley
Lions Club of East Torrens
Lions Club of Gilles Plains
Lions Club of Mount Barker
Lions Club of Victor Harbor
Lion Nathan
Maggie Beer
Marian & E H Flack Trust
The RSB receives generous support from many caring individuals, organisations, Trusts and Foundations.
Special Thanks
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Maxwell Cooper Family Trust
McClusky & Co Public Relations
Middleton Tavern Sports & Social Club
MiTac Australia
Mitcham Girls High School
Morgans Financial Limited
Morialta Trust
Mount Gambier & Districts Club for the Visually Impaired
Multicultural SA
NAB (National Australia Bank)
Norwood Screen Printers
Nova 919
Novartis
Office for Volunteers
Optometrist Association of SA (The)
Pack'n'Label Solutions
Palmdale Village
PETstock
Philmac
Port Adelaide Enfield Council
Pulteney Grammar School
Royal Australian and New Zealand College of Ophthalmologists SA (RANZCO SA)
Royal Commonwealth Society
Rendezvous Hospitality Group
Rex Airlines
Rob’s Roasts
Robern Menz
Rotary Club of Campbelltown
Rotary Club of Encounter Bay
Rotary Club of Kidman Park
Royal Canin
RSB Student Ambassadors
SAFM
Sarstedt
Schild Estate
Seymour College
SGIC
Sight For All
Smithfield RSB Knitting Group
St Andrew School
St Lucia Festa
Stand Like Stone Foundation
Toop & Toop
Toro
Universal Charitable Fund
Wallis Cinemas
Wright St. Hotel
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Special Thanks – Continued
Individuals
The Family of Gwenda Martin, OAM
Mr W Appelby
Miss M Baker
Mr LJ Balchin
Mr J Bates
Mr B Bateson
Mr B Beaumont
Mr TCA Binks
Mrs BR Bishop
Mr G Bishop
Mrs M Blythman
Mrs P Boots
Mrs M Buxton
Mrs M Carthew
Mr BC Clarke
Mr B Cooper
Mr & Mrs A & J Corstan
Mr & Mrs G & MA Dimmitt
Mr J Dodson
Mr CJ Domaille
Miss B Edson
Mrs M Eldridge
Ms H Farrow
Mr D Fiegert
Mrs K Floreani
Mr & Mrs I & C Fraser
Mr MG Fraser
Mr B Gillard
Mrs M Goodyear
Mr JL Gough
Mrs M Gramp
Mr GG Grivell
Mrs I Gugger
Mr K Gutte
Mr GA Hackett-Jones
Mr RM Hawkes
Mr & Mrs RW Hazell
Mr S Hugo
Mr G Husy
Mr & Mrs J & V Irish
Mr G James
Miss S Jones
Mr R Kemp
Mr P Klaschen von Averhoff
Mr C Kraehe
Mr H Kramer
Miss WM Laffer
Mrs EC Le Messurier
Mr SJ Leschke
Miss B Lomman
Mr GR Lyons
Mr R Marin
Mr B Mayo, AM, FCPA
Mr & Mrs N & R McPherson
Mrs I Medianik
Ms H Messner
Mr PV Miller
Miss JC Miller
Mrs R Miller & Family
Mr C Mitchell
Mrs A Ogier
Mr & Mrs G & E Palmer
Mrs BJ Pelton
Mr M Reece
Mr C Richardson
Mr EB Roberts
Mr I Robertson
Mr RT Sexton
Mr A Shadgett
Ms EE Spearen
Mrs H Sutcliffe
Miss C Tattershall
Mrs D Tilby
Miss PH Trott
Miss HE Tucker
Mrs CE Van Hattum
Mr W Wenig
Ms J White
Ms F Winson
Mr TC Wollaston
Mrs O Yeatman
We would also like to thank the media for their ongoing support of the RSB, namely: FIVEaa, Nova 919, SAFM, Fresh FM, ABC, Channel 9, Channel 7, Network Ten, in-business magazine, SA Life magazine, The Advertiser and the Sunday Mail, Messenger Community News and InDaily.
Special mentions go to McClusky & Co for their professional public relations assistance and to South Australian regional radio stations and newspapers for their continued coverage of the My Eye Health Program.
The RSB would also like to acknowledge the many South Australian service clubs who offered their financial and volunteering support throughout the year.
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Fundraising Auxiliaries
Volunteers are special and within the RSB play a significant role in our ability to provide quality driven services and support to our clients. Their extraordinary dedication, commitment and passion in raising vital funds for people who are blind or vision impaired is sincerely appreciated and acknowledged.
Their boundless energy, time and commitment is evident in their ability in raising awareness and organising fundraising events within their local communities through various activities including annual badge days, fairs, fashion shows, quiz days, merchandise sales and numerous other special functions. Our Murray Bridge and Gawler auxiliaries have been delivering this commitment for more than 30 years – congratulations!
If you would like to volunteer to assist the RSB Marketing & Fundraising team, please call RSB Volunteer Services on (08) 8417 5599 or email [email protected]
RSB Guide Dog Collection Units
A special thank you to South Australian businesses and organisations that support the RSB Guide Dog Service 365 days a year with an RSB coin collection unit. The funds contributed and awareness these units create about the RSB and the RSB Guide Dog Service are invaluable. Every coin counts towards the $25,000 needed to breed, raise and train an RSB Guide Dog.
Would you like to know which businesses and schools have a coin collection unit? Please visit www.rsb.org.au for a full list of locations where you can donate your spare change!
If you would like to display an RSB Guide Dog coin collection unit to help raise money for a great cause, please call the RSB Marketing & Fundraising on (08) 8417 5555 or apply online at www.rsb.org.au
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The RSB honours the following who have generously contributed through their bequest support during this past financial year:
Ms R Anderson
Ms P Anthony
Ms N Bagshaw
Ms A Boardman
Mrs B Boyce
Ms G Carter
Ms L Clarke
Mrs F Colmer
Ms M Csaszar
Ms B Fry
Mr M Gerblich
Ms J Gilbert
Mr C Graefe
Miss J Guiver
Mr J Harris
Mr G Hibbert
Mr J Hindes
Mrs B Kierzowski
Ms S Lane
Ms K Langaard
Mr K Lines
Ms M Martin
Ms D McCracken
Ms P McLaren
Mr J Melrose
Ms M Michael
Mr & Mrs B & E Miers
Mr R Miller
Mr J Moore
Mrs B Morris
Ms C Nowad
Mr & Mrs O & S Raymond
Mr J Pedler
Mr A Schlank
Mr M Schlodder
Ms E Sharp
Mrs G Simunsen
Ms S Stevens
Miss Y Thomas
Miss L Watts
Mr T Wollaston
If you would like to leave a bequest to the RSB, please contact the RSB Donor Liaison Officer on (08) 8417 5555 for a confidential discussion or visit www.rsb.org.au. Your bequest will assist the RSB to continue its long-standing service of 130 years into the future.
Leaving a legacy that will continue to assist people who are blind or vision impaired is a wonderful and lifesaving gesture that ensures ongoing RSB services are available for generations to come. It is with great honour and gratitude that the RSB acknowledges people who have chosen the RSB as their preferred charity of choice in their wills.
Bequests
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Form of Bequest
Residual Bequest
I…. give and bequeath free of all duties (insert whether all or part) of the rest and residual of my real and personal property to the Royal Society for the Blind of SA Incorporated of 254 Angas Street, Adelaide, South Australia, absolutely for the general purpose of the said Society. I direct that a receipt of the Treasurer or other proper officer for the time being of the Royal Society for the Blind of SA Incorporated shall be sufficient discharge of my Trustee.
Pecuniary Bequest
I…. give and bequeath free of all duties (include the amount in words and figures) to the Royal Society for the Blind of SA Incorporated of 254 Angas Street, Adelaide, South Australia, absolutely for the general purpose of the said Society. I direct that a receipt of the Treasurer or other proper officer for the time being of the Royal Society for the Blind of SA Incorporated shall be sufficient discharge of my Trustee.
For potential bequestors living in interstate locations where the RSB provides services (NSW and ACT) the wording remains applicable. For specific queries, please call the RSB Donor Liaison Officer on (08) 8417 5555.
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The RSB acknowledges this gift of support and community spirit by celebrating the lives of the following:
Mrs Jeane Angelo
Mrs Una Ayling
Mrs Edna Bannister
Mrs Gwen Beare
Mr Walter Bellon
Mrs Wanda Bennetts
Mr Michael Canavan
Mr Edmond Chehade
Mrs Norma Ciantar
Ms Olive Davies
Mrs Shirley Emery
Mr ESA Fawkes
Mrs Alice Fletcher
Mr George Flint
Mr George Garnaut
Mrs A Giacopini
Mrs Daphne Giles
Mr Leonard Goodwin
Ms Ceciley Harris
Mrs Kay Harris
Mr Ross Hoskin
Mrs Vera Jarrad
Dr Sabapathy Krishnan
Mrs SM Lipp
Mr Barry Ludewig
Mrs Edna Mann
Mrs Jeane Mann
Mrs Brenda May
Mr David Mellen
Mrs Betty Melouney
Mrs Mavis Mills
Mrs Jessie Osterstock
Mr Robert Pengilly
Mrs Alice Rapp
Mrs Eileen Rivers
Mrs Elvina Robinson
Mrs Gwen Ryan
Mrs Eleonore Schafranek
Mrs Doris Scott
Mrs Kathleen Seymour
Mrs Violet Tanner
Mr Malcolm Thiele
Mr Don Thomas
Mrs Patricia Thorpe
Mr Brant Van Der Veen
Mr John Vassallo
Ms Jessie White
Mrs Ella Whiting
Mr Cyril Wundenberg
If you would like further information about In Memory donations, please contact the RSB Donor Liaison Officer on (08) 8417 5555 or visit www.rsb.org.au. In Memory envelopes are available on request.
In Memory
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This Treasurer’s Report has been prepared to provide a concise summary of the RSB’s consolidated financial results and to assist readers of the report to better understand the RSB’s financial position.
Operating Results
The underlying deficit from normal operations was $2.84 million compared to $1.89 million for the previous financial year. After adjustments for changes in the market value of investments and property, bequests and other items, our Statement of Comprehensive Income shows a net deficit of $0.26 million compared to a net surplus of $0.68 million for the previous financial year.
In the Statement of Consolidated Comprehensive Income, the RSB has brought to account revaluation of its available for sale equity instruments of $1,358,702.
Net Assets
The consolidated Net Assets of the RSB now stand at $36.06 million compared to $36.33 million for the previous financial year. The RSB is in a sound financial position to meet future service requirements.
Services
Over the last financial year, the RSB has provided over 213,000 core service hours to clients.
This result reflects our commitment to meet the increased demand for client services and support.
On behalf of the Board I would particularly like to highlight the importance of benefactors, supporters and the government in maintaining our relatively strong financial position.
The RSB now supports the needs of more than 12,000 Australians who are blind or vision impaired.
The incidence of vision loss in our community will continue to increase in proportion to the ageing of our population, and therefore it is vital that the RSB continues to attract bequests in order to fund future increases in demand for services.
Treasurer’s ReportBradley Gay B.Ec, GdipAppFin. M Sc. FFINSIA, Treasurer
The RSB’s consolidated financial statements have been prepared in accordance with the Reduced Disclose Requirements under AASB1053. BDO has audited these statements and a full set of accounts including an unqualified audit report will be tabled at the RSB’s Annual General Meeting or made available on request.
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Governance
As noted on page 46, the RSB’s financial statements are audited each year. The Finance and Audit Committee, a sub-committee of the Board of Management (Board), meets monthly to examine the RSB’s financial position in detail and, as Treasurer, I provide a monthly report of these meetings to the Board.
The Investment Sub Committee, a sub committee of the Board, meets three times a year to review the management of the investment portfolio, in order to optimise returns and minimise risk.
Through ongoing strong management practices, the RSB has placed itself in a sound financial position that will enable it to assist people in South Australia who are blind or vision impaired for many years to come.
Summary of Revenue from Continuing Operations
Government 45%
Fundraising / Bequests 26%
Sales 13%
Investments 8%
Other 8%
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This annual report is available in alternative formats.
Adelaide, SA Office230 Pirie StreetAdelaide SA 5000(08) 8417 [email protected]
Hunter Region, NSW Office151 Lambton RoadBroadmeadow NSW 2292(02) 4956 [email protected]
Canberra, ACT OfficeGriffin Centre20 Genge StreetCanberra ACT 2601(02) 6247 [email protected]
Outer Metro & Regional Offices South Australia
SmithfieldT (08) 8417 5690
Mt GambierT (08) 8725 1921
Christies BeachT (08) 8417 5660
Port AugustaT (08) 8641 1980
Victor HarborT (08) 8552 9774
NDIS Provider Registration NumbersSA 35234897NSW 26405704ACT 12736229
Donor Toll Free Number: 1800 644 577
Client Toll Free Number: 1800 675 554
Puppy Sponsorship: (08) 8417 5555
www.rsb.org.au
Offices of the RSB
www.facebook.com/RSBfocus
www.YouTube.com/RSBfocus
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For more information about the Royal Society for the Blind, call (08) 8417 5599 email [email protected] or visit www.rsb.org.au
