2013 annual report

3

On the cover: Young Burmese refugee harvests crops at II Global Farm South. Photo by Wayne Crosslin/International Institute

© International Institute of Metropolitan St.Louis, May 2014

2013 Year in Review

Our activities were many and varied in our three pillars of service: Immersion, Investment and Inclusion. In all, our74 staff provided services to 7,512 clients. More than

1,059 volunteers assisted by providing 31,154 hours of service.

In February, I had the privilege of accompanying a delegation of senior level government and business leaders to Washington DC to promote the value of immigrants in our region and to encourage immigration growth. We met with Senators ClaireMcCaskill and Roy Blunt as well as Congresswoman Ann Wagnerand a variety of congressional staff. Our leaders are very aware of the issues and we hope they will be at the forefront of positive change.

In April, we rolled out Feast of Nations, our new and enormously successful dine-out event. Hundreds of globally-minded St. Louisans dined at more than two dozen international restau-rants to benefit the Institute. In 2014, Feast will move toNovember so we can promote it at our annual Festival of Nations.

Throughout the year, we worked with civic and government leaders to strengthen St. Louis’ economy by attracting moreimmigrants. The Initiative, rebranded as the St. Louis MosaicProject in June, quickly launched a variety of popular programsto engage St. Louisans in building a more welcoming communityfor newcomers, especially immigrants.

In September, I celebrated 35 years at the helm of the Instituteand was honored at a reception. In November, the Institute celebrated its 94th!

During the year, I received several recognitions, which wereaccepted on behalf of all the staff and volunteers. They includedthe Most Influential Business Women Class of 2013, St. LouisBusiness Journal; Top 100 St. Louisans to Know, St. Louis SmallBusiness Monthly; and the Peace & Dialogue Community ServiceAward, Niagara Foundation-St. Louis Chapter.

By year’s end, the Board and staff leaders were actively pursuinga new headquarters campus for the International Institute. We had out-grown our current space and must expand if we areto offer services to growing numbers of immigrants who will beattracted to St. Louis in the coming years. And of course, such a move, also means that, in 2014, a capital campaign is on thehorizon!

Anna CrosslinPresident & CEO

International Institute 2013 Annual Report 1

6,977

7,084

7,427

7,512

6,700

6,800

6,900

7,000

7,100

7,200

7,300

7,400

7,500

7,600

2010 2011 2012 2013

Clients Served

Photo by Wayne Crosslin/International Institute

Anna Crosslin accepts the Niagara Foundation’s 2013Community Service Award as Ali Durhan, Executive Director of the MO Chapter of Niagara, looks on.

3International Institute 2013 Annual Report

Both immigrants and refugees attend English classes dayafter day or, frequently, evening after evening after a longday at work! In our literacy-through advanced-level classes,students got free customized training to develop Englishskills for the workplace and everyday life. Students in needof individualized literacy instruction received extra helpthanks to the help of volunteer teacher aides.

Most new arrivals also attended job readiness classes whileconcurrently learning English. They must understandAmerican workplace culture to obtain and keep a job. Somealso enrolled in job-specific training programs, includingthree state-certified training programs. Certified NursingAssistant (CNA), Alterations and Industrial Sewing, and HotelHousekeeping programs continue to be offered.

Refugees and immigrants also studied for US Citizenship inone of our eight citizenship preparation programs, including14-week Literacy-level and Beginning-level citizenship preparation classes, 12-week Intermediate-level classes, 10-week Advanced-level classes, and a telephone-based citizenship tutorial program. Computer training, Michigantesting services, and Higher Education counseling were alsoprovided. We also benefited from our continuing collabora-tion with the TRIO Educational Opportunity Center.

Our two Immigration Specialists, Partially-Accredited with Board of Immigration Appeals, continued providing immigration forms services to assist clients with immigrationapplications, such as Lawful Permanent Residence,Citizenship, and travel documents.

Refugee Resettlement

English Classes for Adults

Citizenship Preparation

Job Training & Placement

Specialty Services

• Social Work

• Counseling

• Elderly

• Human Trafficking

Immigration Assistance

Our refugee resettlement program continued to helpthose forced to flee their home countries to buildnew lives in St. Louis. In the first hectic monthsafter arrival, we address basic needs for sponsoredrefugees, including food, housing, clothing, trans-portation, interpretation, medical access and orien-tation to the US and St. Louis.

As refugees begin to transition out of dependence,they learn about and acclimate to their new surroundings. Their resilience and ability to survivebeyond horrific conditions experienced overseasenable most of these new arrivals to adapt to theirnew environment in a surprisingly short time.

We continued our three-week Enhanced Orientation(EO) Program for new arrival refugees and participat-ed in a nationwide workgroup to implement EO components to sister organization resettlement sites.The Institute for Family Medicine and Barnes-JewishHospital continued providing immunizations to ournew arrivals.

Newcomer families also benefited from the supportof partner organizations including the NationalConference of Jewish Women-Back to SchoolProgram; the 100 Neediest Cases; and the HealthyKids Express.

New immigrant arrivals enroll in programs with thousands of other clients determined to learnEnglish, support their families, and to eventuallytake their places as fully participating St. Louisans of immigrant heritage.

Pillar I: ImmersionEducation & Social Services for Newcomers

Young refugee receives an eye exam, courtesy of the National Council of JewishWomen.

continued on page 4

Photo by David Kennedy/International Institute

Left: Pairs practice using English language at the Institute.Photo by Wayne Crosslin/International Institute

We continued with specialty services in social work, counseling, elderly, human trafficking and domestic violence capacity building.Social work provided a range of services, including parenting infor-mation, medical access, substance abuse, persistent mental illnessand family conflict. Counseling focused on trauma from forcedmigration. Elderly services included quarterly events for refugees 60+ on a range of topics, including Medicare, weatherization, disaster preparedness, and hearing and speech.

In human trafficking, we continued oversight of our Rescue andRestore Coalition to raise awareness about the issue and help linkpossible victims to service providers. Our region includes all ofEastern MO and Southwest IL.

Finally our satellite office in Springfield, MO grew, as a result of a number of refugees migrating to Springfield and other portions of Southwest MO. Services in Springfield include employment assistance, along with general case management assistance torefugee families. We also provided technical assistance to providersin McDonald County, the southwestern-most part of the state. A number of Somali and Burmese refugees now live there alongsidemany immigrants from Mexico and Central and South America.

4 International Institute 2013 Annual Report

2013 Accomplishments

Students from around the world study English together.

continued from page 3


2013 Lead Underwriting

Adult Education & Literacy Program

ESOL ClassroomInstructors

JobTrainingfacility

Mental Health Services


Pillar 2: InvestmentEconomic Security for Immigrants and All St. Louisans

Small Business Center

• Business Loans to $35,000

• Technical Assistance

• Peer Lending Circle

II Community Development Corporation

Financial Literacy & Asset-Building

• Matched Savings

• Credit Counseling

Volunteer Income Tax Assistants (VITA)

Tax Services

II Global Farm

We used a combination of public and private fundsto help immigrants achieve their financial dreams.The purpose of our economic development services is to improve the economic stability andfuture potential of immigrants, including bothrecently arrived refugees and other immigrants, togenerate positive economic impact to strengthenSt. Louis (job creation & sales increases), and toleverage public dollars by creating public-privatepartnerships.

2013 Economic Impact data was provided by theSt. Louis Regional Chamber utilizing IMPLAN dataanalysis modeling.

Our client, a Congolese refugee entrepreneur, is successfully selling African-made products at fairs and local markets.

We provided hands-on technical assistance and micro-loans to immigrant entrepreneurs, with federal and local support.Immigrants need sound business plans and linguistically- and culturally-sensitive technical assistance to successfully start,strengthen, and expand businesses.

Micro-loans, up to $10,000 per loan, have been provided througha grant from the Office of Refugee Resettlement (ORR), DHHS.ORR Loans may be supplemented or new loans made with a max-imum of $35,000 through pooled loan funds in the II CommunityDevelopment Corporation.

We operated the II Peer Lending Circle. The program features arevolving fund from which budding female refugee entrepreneurscan borrow up to $1,000 – interest free – for up to 18 months.Take the case of Victoria who had a dream to be a successfulentrepreneur. She approached our Economic Development teamwith a plan to craft and sell traditional African clothing. Theyhelped her secure a $1,000 interest-free loan through our PeerLending Circle. She worked hard to be successful and pay backher loan on schedule. Not content to rest, Victoria has workedclosely with our business consultants to further develop her business, successfully securing four more loans.

We also coordinated submission of 411 state and federal income tax returns under our VITA sponsored Earned Income Tax (EITC) filing service. This free service helped clients obtainaccurate and complete information about their rights, benefits,and responsibilities as members of their new communities. On average, beneficiaries received just under $1,000 in taxrefunds. In total $337,394 in federal and $117,271 state refundswere filed.

continued on page 6


Employment and Output Impact Estimates: New Jobs

LaborIncome Output

Direct 14 $443,500 $906,000

Indirect/Induced 6 $284,700 $869,200

Total 20 $728,200 $1,775,200

Employment and Output Impact Estimates: Retained Jobs

LaborIncome Output

Direct 15 $658,300 $1,398,700

Indirect/Induced 9 $419,200 $1,313,400

Total 24 $1,000,000 $2,712,100

Total Employment and Output Impact Estimates

LaborIncome Output

Total 44 $1,728,200 $4,487,300

Jobs

Jobs

Jobs

Support of Local Institutions

Community Development Corporation

Summer Intern Program

Bank of America Foundation

In 2013, a total of 27 accounts were opened using United Wayfunds. We also began the process of enrolling refugees in our newORR IDA program; by the end of the year, we had initial interviewswith 70 individuals, laying the groundwork for opening IDAaccounts in 2014.

Since 2008, we have operated urban gardens. Our program goalshave been to teach refugees how to farm in America and alsoenable them to raise healthy and culturally-relevant produce for personal use. In 2013 we completed the third year of funding from ORR, and we continued our work with a US Department ofAgriculture grant.

As a result, we launched the West End Farmer’s Market as well as a market at the Institute. The markets were a valuable teachingtool for refugee participants who plan to become independent sellers in the future. The West End Market also proved an important source of fresh produce to residents who live in an area with no nearby grocery stores – in other words, a food desert.The highest selling items were fruits, tomatoes, greens, onions,sweet potatoes, okra and red potatoes. Twenty-one families participated on two Institute-operated farms in the 2013 harvestseason.


Refugees harvest crops at the International Institute Global Farms for personaluse and for sale at local markets.




We offer matching savings accounts known as the IDA Program. With the matched savings,immigrants can buy a home or a reliable car,enroll in post-secondary education, or start or expand a small business. Funding sources are made available through a collaborativepartnership with the United Way of Greater St.Louis and a new grant from Office for RefugeeResettlement received in October 2013.


The International Institute Community Development Corporation(IICDC) was founded in 2006 to increase micro-lending to St. Louis’immigrant entrepreneurs, a market niche that is underserved by traditional financial institutions.

The IICDC is a wholly-owned subsidiary of the Institute with separate501(c)(3) tax exempt status. It is also recognized as a CommunityDevelopment Financial Institution (CDFI) and a Community Develop–ment Entity (CDE), US Dept. of the Treasury. As such, the IICDC canmake loans in economically-distressed target markets utilizing pooledloan funds for which banks receive Community Reinvestment Act (CRA) credit. IICDC’s certification as a CFDI/CDE was renewed in 2013.

The IICDC provides and receives services through a Memo ofUnderstanding with the Institute. The Institute’s Small Business Centerstaff serves as loan officers for the IICDC pooled loan fund, and theInstitute’s Senior VP for Programs also serves as President of the IICDC.

The IICDC pooled loan fund enables us to make loans up to $35,000 toimmigrants, including refugees. Our banking partners have helped uscarefully build our portfolio by contributing to our pooled loan fundand by serving on our Loan Review Committee. In 2014 we may addadditional financial institutions.

Also in 2013, the IICDC processed 95 micro-loans of which 29 werenew. Repayments totaled $315,817 in principal and interest; the out-standing balance in our loan fund as of December 31 was $303,431.

We are grateful to US Bank which during the year made a generoustwo-year grant totaling $140,000; the funds help underwrite operatingand pooled loan fund capacity-building. By year’s end, Carrollton Bankwas positioned to join the pooled loan fund.

IICDC Board of DirectorsJane Allen Jones — ChairFrederick J. Berger, Esq. — Vice ChairJana Nester — SecretaryHarry Xu — Treasurer

International Institute Community Development Corporation

Karlos RamirezPari Sheth, Esq.Jay StaleyJoseph S. StockNarcisa P. SymankSuzanne LeLaurin - President

Christina AndersonAndrew Scott ArmstrongAlberto del PilarLaurie MorganThomas OldenburgPradeep Rajendran

IICDC Statement ofFinancial PositionYear Ending December 31, 2013*

ASSETS 2013Current assets

Cash and cash equivalents $433,160

Current portion of notes receivable $107,559

Total current assets $540,719

Notes receivable $168,684

Total assets $709,403

Liabilities and Net AssetsCurrent liabilities

Accounts payable and accrued expenses $7,449

Equity Equivalent Investment $50,000

Total current liabilities $57,449

Notes Payables to Banks $346,211

Net assets

Undesignated, available for operations $302,809

Temporarily restricted $2,934

Total net assets $305,743

Total liabilities and net assets $709,403

* 2013 audited statement is a portion of the International Institute’s consolidated audit. Please direct any questions to the Institute’s accounting office (314) 773-9090 ext. 126.

2013 IICDC banking partners:


Festival of Nations

Community Connections & Welcoming Services

II Business Solutions Center

• Interpretation & Translation

• Speakers & Consulting

• Workforce Training

Resources & Links

• International Community Calendar

• Culture Links: STL Directory

• National Network

As new Americans become integrated in the broader community, theywant to preserve their arts and present them to all St. Louisans. Among the most popular venues is our annual Festival of Nations, thelargest, most diverse multi-ethnic event in our region. This fun-filledannual late-summer celebration promotes the many cultural traditionsof St. Louis, those of newcomers and long-timers alike.

This year, Festival of Nations was held on August 24 and 25. More than150,000 visitors crowded into Tower Grove Park. There they enjoyed

Pillar 3: InclusionConnecting and Celebrating all St. Louisans


Right: Mexican Folkloric Dance Company of Chicago (MFDC), underwritten by NEA and Webster University, headlined 2013 Festival of Nations.Photo by Wayne Crosslin/International Institute

* IISTL 32% FoNations 88%

Website Growth*

43,106

52,888 57,014

30,845

50,323 57,942

-

10,000

20,000

30,000

40,000

50,000

60,000

70,000

2011 2012 2013

# Hits

IISTL FoNations

28,823 35,942 38,926

21,141

37,736 41,891

-

5,000

10,000

15,000

20,000

25,000

30,000

35,000

40,000

45,000

2011 2012 2013

# Unique Visitors

IISTL FoNations

The Institute continued to play a leadership role in the St. Louis Mosaic Project, with Anna Crosslin serving as Infrastructure Chair on theSteering Committee. (Pictured here from left) Tim Nowak, Executive Director of the World Trade Center STL; Kathy Osborn, Executive Directorof the Regional Business Council; Jack Strauss, formerly Simon Chair of Economics at St. Louis University and now at the University of Denver;John Nations, President & CEO of Metro/Bi-State; The Hon. Ann Wagner, US Congresswoman for MO Second District; Anna Crosslin, President & CEO of International Institute of St. Louis; Bob Fox, entrepreneur and Chair of Casa de Salud; Rodney Crim, President of the St. LouisDevelopment Partnership; Joe Reagan, President & CEO of St. Louis Regional Chamber; and Denny Coleman, CEO of the St. Louis EconomicDevelopment Partnership.

continued on page 10

Uncredited Photo/International Institute


2013 Festival of Nations Lead SponsorsPresenting Sponsor

Area Sponsors

Other Supporters

music and dance on four-stages, shopped at dozens of ethnic gift booths,and dined on ethnic cuisine from the four corners of the world. Hundredsof ethnic organizations and volunteers continue to make this magnificentcelebration possible. The Mexican Folkloric Dance Company of Chicagoheadlined the 2013 event. Their swirling skirts and toe-tapping musicentertained the audience on Saturday and Sunday. More than 40 ethnicfood booths provided a veritable world feast.

We continued to work to directly inform St. Louisans about new Americans.During the year, we delivered more than 150 speeches and presentations insocial service, religious, business, health and other settings. Our studentinterns shared information and their thoughts on Facebook, Twitter andmany other social media sites. We also provided sessions for FOCUS St.Louis’ Leadership St. Louis as well as CORO Fellows and CORO Women inLeadership classes.


Supporters, Collaborators & PartnersAll divisions of major networks/institutions are listed by INSTITUTIONAL name first, with department or program following.

3D Police Partnership Alzheimer’s Association of STLAmerenAmerican Eagle Credit UnionAmerican Red Cross – Ready Rating©AmeriCorps STLArmstrong Teasdale LLPAsian American Chamber of CommerceAsian Pacific American Medical Student Assoc.Assistance League of STLBaisch & SkinnerBank of AmericaBarnes-Jewish HospitalBarnes-Jewish Refugee Health Svcs.Better Family LifeBilingual Int’l Assistant Svcs. BMO Harris Bosnian Chamber of CommerceBotanical Hgts. Neighborhood Assoc.Bryan Cave LLPCarrollton BankCasa de SaludCatholic Charities

Midtown–City Greens Refugee ServicesSouthside Center

Cntr. for Survivors of Torture & War TraumaChristian Friends of New AmericansCitiCity of St. Louis

Board of AldermenCivil Rights Enforcement AgencyCourts – Ofc. of Jury CommissionersFire Dept.Health Dept.Mayor’s & Other OfficesMetro Police Dept.

College Bound STLCorp. for Nat’l & Community Svcs.Credit Builders AllianceDaughters of Charity Found. of STLDiversity Awareness PartnershipEarth Day STLEngineer’s Club of STLEnterprise Holdings

EmployeesFoundation

Express ScriptsFederal Reserve Bank of STLFOCUS STL

CORO Fellows CORO Women in LeadershipLeadership STL

Friends of BosniaGannett FoundationGarden Dist. CommissionGateway EITC Community CoalitionGateway Greening

Mayor Francis Slay poses with appreciative students at the Institute’s annual ThanksgivingDinner celebration.

Photo by

Wayne

Crosslin/

Internationa

l Institute

TowerGrovePark


Gitana ProductionsGreat Rivers GreenwayHealthy Kids ExpressHispanic Chamber of CommerceHispanic Leaders GroupHousing Options Provided for the ElderlyHoyleton Youth & Family Svcs.IMPRINTInstitute for Family MedicineInterfaith Partnership of Gtr. STLJewish Community Rel. CouncilJVS – Kansas CityLaclede GasLegal Services of E. MOLincoln University

Innov. Small Farmers OutreachUrban Impact Center

Literacy Roundtable of Metro STLLocal Harvest Grocery MasterCard Worldwide Mercy Neighborhood MinistryMERS/GoodwillMetro ADA ServicesMinority Advocacy CoalitionMission Center, L3CMO Arts CouncilMO Assoc. for Social WelfareMO Botanical GardenMO Career CentersMO Citizens for the ArtsMO Community Service CommissionMO Dept. of Health & Senior Svcs.MO Dept. of Higher EdMO Family Support Div.MO Foundation for HealthMO Immig. & Refugee Advoc.Money Smart STL NCJW - Back to School Prog.New City FellowshipNiagara FoundationNINA – Network for Integrating New Am.Nine Network - KETC-TVOasis Int’lOgletree, Deakins, Nash, Smoak & Stewart, PCOld Newsboy DayOneSTLOrg. of Chinese AmericansPeople’s Community Action Ctr.Places for People/Community AlternativesPNC BankPrincipia CollegeProf. Latino Action NetworkPulaski BankRefugee & Immig. Consort. of STLS. Grand Community Improv. Dist.SabaHSGSM NetworkShakespeare Fest. of STLSIUE – School of Social Wk.SLOENSLU High SchoolSouthern Commercial BankSouthside Senior Citizens Cntr.Southside Wellness Cntr.

St. Charles County Sherriff’s Dept.St. Louis Public Schools

SLPS – Adult Education & Literacy Prog.K – 12 Bilingual/ESL Prog.New Americans Prep. Academy

St. Louis UniversityBoeing Inst. of Int’l BusinessCenter for Global UnderstandingMedical School - Residency Prog.School of NursingSchool of Nutrition & DieteticsSchool of Social Work

STL Area Agency on AgingSTL Children’s Hospital – CABSTL Chinese American NewsSTL ConnectCare – CABSTL Convention & Visitors BureauSTL County

Div. of Workforce Dev. Police Dept.Economic Council

STL Economic Dev. PartnershipSTL Language Immersion SchoolSTL Mental Health Board

CANA NetworkSTL Mosaic ProjectSTL Philanthropic Organization, Inc.STL Public Library STL Reg’l Arts CommissionSTL Reg’l Chamber STL Reg’l Health CommissionSTL Rescue & Restore CoalitionSTL Symphony Orchestra

Tower Grove ParkTzu Chi BuddhistsUniversity of Missouri - STL

Int’l Affairs Advisory CouncilSchool of EducationSchool of Social Work

United Way of Greater STLMulticultural Leadership Giving InitiativeWomen’s Leadership Giving Initiative

Urban League of STLUS Attorney’s Office/E. MO

Anti-Human Trafficking TFHate Crimes TF

US BankUS Bankruptcy Court/E. MOUS Citizenship & Immigration Svcs.US Dept. of Agriculture - FMPPUS Dept. of Treasury - CDFI US Social Security Admin.USCIS - STL Field OfficeVatterott CollegeWashington University

GWB School of Social WorkOlin Business SchoolSchool of Law

Webster UniversityWelcoming AmericaWells Fargo AdvisorsWells Fargo FoundationWhole Foods MarketWorld Affairs Council STLWorld Trade Cntr. STLYWCA - Sexual Assault Cntr.

Volunteer helps a refugee child select school supplies for his back to school backpack at the NCJW’s annual Back to School Program held at Central Reform Congregation.

Photo by

David Ken

nedy

/Interna

tion

al Institute

$50,000+US Bank Community Development Corp.

$10,000-$50,000Bank of America CharitableFoundationCiti Community DevelopmentEnterprise Holdings FoundationMastercard WorldWideWebster UniversityWells Fargo Advisors

$5,000-$9,999AmerenAnthony A. Gonzalez-Angel(The) Boeing CompanyLaurie & Ted HellmuthGayle & Randal NarikeBeth A. RadtkeSTL Language Immersion SchoolsSandy & George TsaiUS Bank

$2,500-$4,999Allstate Insurance Agcy-Marroquin Ins. Grp.

Carrollton BankLindenwood UniversityRenewal by AndersenWelk Resort Group

$1,000-$2,499AnonymousGalen D. BinghamSandy & Ashok Chawla#Deborah Stein ClarkCostco WholesaleNancy W. & Henry P. DayTina L. DeeljoreMarsha & Thomas FeldmannMaxine K. Clark & Robert N. FoxStacey George*

Greater STL Community Foundation

Mary & Bob HegerJane Allen & J. Kenneth JonesArindam KarSophie LiebermannManchester United Methodist Church

Mandarin HouseAnne & John F. McDonnellByron Moser IIIAnh Pham-NguyenJane M. & Bruce P. Robert Foundation#

Beth Fisher & Amit ShahRuth & Alvin SitemanSLBS Limited PartnershipJanice & Edgar SmartSuburban Journals Old Newsboys Day

Eliot Cori Tao & Richard K. TaoHelen & Jonathan Turner#Jeffrey Whitford

$500-$999Dean Berry*Jan Anderson CernyCrosspointe FellowshipR.E. EssenFredman Brothers Furniture Co., Inc.

Gallus Biopharmaceuticals, LLCKatherine E. Cochrane & Joel Glassman

Harriet Goodman(The) Greater STL Peace Corps Assoc.

Carol & Ward KleinDenise & Phillip KlevornPulaski BankLuz M. Robles-Razzaq & Asim Razzaq

Wendy P. RichardsonMary L. RowlettSTL Art Museum

Robin & Ed SeucWashington UniversityThomas WilcoxKris & Mike Zambrana

$250-$499Anna M. BeckAya Sofia RestaurantElaine Berger Rev. Living TrustLinda & Fred BergerBiggies RestaurantCafe Natasha'sKhalilah & Sam CharringtonChimichanga Mexican Restaurant LLC

Cleveland-HeathCharles & Julie Cobaugh#Covene LLCJean & Joseph Dugan#Favazza's Inc.Fredman Family Charitable Trust II

Yajaira GuedezJames C. GuyolCathleen & Robert HaarHamburger Mary'sHandleBarHouse of IndiaLuis JuradoLas Fuentes Mexican RestaurantLayla Lebanese RestaurantMangia ItalianoWilliam MarstonBrigid & Matthew McCauleyMeskerem Ethiopian RestaurantClarissa P. Gaff & Steven P. MillerCynthia MitchellFahime MohammadMojo Tapas Restaurant and BarMichael NaccaratoSusan & George Newman#Donna NixOishi Steak & Sushi, LLCRanoush Nights, LLCSchnucks - Script Card

Siete LuminariasHelen Lee & Peter Tao#Wells Fargo Community Support Campaign

Yemanja Brazil RestaurantShannon Yung

$100-$249AAA Translation, Inc.Marilyn AbbottDiego AbenteKatherine AndersenAfton AndersonArmstrong Teasdale LLPAnita M. & Tim BarkerBethanie Becker*Bellerive Elementary SchoolMaureen BookSharon BowerAndrew Bradley*Shawna & Nate BrinsonApril BuckMelinda CarneyBrian CherrickElizabeth & Bruce Cohen, M.D.Ann M. CorriganAnna E. & Wayne CrosslinSarah Barnard & Patrick CubaAmy DiMaggioOanh Tin Tang & Ngoc DoanMelanie EmbickBarbara FinchFlowers To The People LLCLeena FryJohn GathardMartha Lynn Turner & Salah Ghodbane

Patricia GrayHarriet HallAnjum HassanAnne & Robert HetlageTimothy HillGayle S. HookermanAlan W. HopeflCaron Brittany HouseKaren Jordan#Christina JuelfsEmma KafalenosShelli KastinClaudia KelleherRodney K. Kerner#Tamara KhanSeung H. Kim#Norma Vavra KleinRobert KlepperKatherine KornfeldBrian KowertRene KreiselKristen KruegerLadue Chapel Women's Assoc.Erik Kent Van LanduytLinda LangerDave Leipholtz*Suzanne LeLaurinKatherine & Gregg LemleyShannon & Tobin Lichti*Jack LynnPatricia & Chris MaguireAaron MaloneThomas MantychKatherine MazzarellaJane & Kent McNeilMidTown PrintingAmparo Kollman-Moore & Ron Moore#

Amy MorrosMary NguyenNghia Peter NguyenLinda & Marvin NodiffBetty J. OkenfussCarol OliverJennifer PauleBarbara PaulusGarie & Kenneth PerryGary A. Pierson LLCSarah PlebanChris RagainAnn RugerJoAnn & Theodore SanditzTamara & Stephen SchenkenbergDaniel ScheschSchwab Charitable FundMarietta SchwalbeNancy SellersSeltzer and AssociatesErin & Kevin Seltzer*Rachana ShresthaDr. Mark SpurrierAnn & Robert Steck#Lauren StoneCarol & Charles Stout#Nancy SymeonoglouTao & Lee AssociatesThe Blue PearlRajesh R. ThoopulTim ToccoEugene ToombsEric M. TrelzDavid TrippTypefounding LLCAndy UeckerKathy & Joseph WeyhrichJoe WhittingtonElizabeth WildCheng Yang

Up to $100Dan AlbesChristina AndersonJudith AndersonJoseph AntolinJames ArnottRichard AstonTolu BadejoMujahida BaramAndrew BarnesSabra BarnettJanelle & Jay BaurSarah BekemeyerLorraine T. BemisMary BookWayne BorgmeyerBrauer IndustriesAndrew BretzBrian BuchheitSarah BushHelen S. CadoretLisa CagleAnn Wu ChenJennifer ChenGregory ChristoffelCitizens for DavisMary ClemonsEmily K. Stallone ColemanNancy & Rex CoutureNicholas Cristel*Betsy DankenbringMichael DauphinElizabeth DeeJudy Dempsey


CNN photographer films Institute English class for Anderson 360 with Emmy Award-winning CNN reporter Tom Foreman. The team visited St. Louis to feature immigrant entrepreneurs, the Mosaic Project and the Institute.

Photo by

Wayne

Crosslin/

Internationa

l Institute

2013 Honor Roll Donors


Bradley DickinsonJennifer DonovanSarah & Robert Dunn, Jr.Mike EatonAnne EdwardsGary EmbickSteven EstesJudith W. & Wayne Failoni#Melisa FavuzzaAnnabelle & Robert FischerLisa FlegelErin & Mark FlemingKathryn & William FondellLeah Gunning FrancisRonnie FredmanCyndi GarciaArnulfo S. GarzaSteven GastonDorothy M. GernerOliver GouldAnne GrabnerWilliam GrivnaSharon GutowskiEugene E. GuttinSamuel HaLisa HakeIris Hall*William Walker HamiltonBarbara HillCorey HivelyKatherine HolleyApril HoustonKate & Mark HowellI Scream CakesCarol IglauerIISTL Young FriendsDeena JennerElise A. JoergerSheryl JohnsonGausper JosephMark KearnsJoshua Kendagor*Marcia & Robert KernLydia Kim*Sarah Kim*Megan KimballEmily KlasingAmy E. LampeKelly LettmannYvonne M. & Joseph P. LoganKenneth LongJanice & Paul LowewensteinLydia Luangruangrong*Rin S. MaaAparna Malshet*Rachel MappSusan MarcusJami MarkleyMary MarshAnnabelle & Scott MarshallJoy E. MartinJoseph S. MaulDouglas McCormickDavid McCutcheonJosephine McDonaldJeffery McPhersonKen MedleyHeather MekanElise MillerKelly MooreSarah MooreJason MoritzJohn NewshamBryan NiehausMary A. & John S. Olsson

Nicoletta ParatoLinda PattersonCraig PetersDaniel PettyWilliam R. PiperPounds Media, LLCA. RaffermanPradeep RajendranAnabell RamirezLaura RamirezJorge RiopedreJane & Bruce RobertAlan RomanFlordeliz & Milton RossShana & Daniel RuderLaurie RyanMichael SacksSharath SahadevanDave SanfilippoSaul Mirowitz Jewish Community School

Scarlett Garnet Jewelry LLCJennifer & Jeffrey SchmitzLeanne & Harvey SchneiderKaren SchwelleColleen SeematterCynthia SeltzerKara Shaughnessy*Joel ShresthaTracy Lee ShubitzAlison SieloffMargaret SilverSisters of Mercy/AmericasCatherine SmentkowskiJulia SteiningerKatherine StigersKathryn SullivanMarcelle TheodorSarah ThompsonJan TrachtaBarsha TuladharBruce & Frederick TuttleKatie TuttleUnited Way of Metro AtlantaThomas VenturellaJanie & Herb WalkerAnna WhelanJudith & Jeffrey WhislerTimothy WhiteheadJosephine WiegelMarie WieseKeith YeldhamNicole Zavradinos

IICDC DonorsChristina AndersonAndrew ArmstrongElaine Berger Rev. Living TrustFred BergerStella DeeHispanic Chamber of Commerce STL

Jane Allen JonesSuzanne LeLaurinJana NestorThomas OldenburgJay StaleyNarcisa SymankLynette WatsonHarry Xu

* Young Friends Member# President’s Council

In-kind donations of furniture, personal care items, and household supplies provide a warm welcome to new Americans when they firstarrive in St. Louis. Schools, civic and religious groups lead collectionsthroughout the year to benefit newcomers. In 2013, several organiza-tions, companies and families participated in our Adopt-A-Family holiday program.

The Adopt-A-Family (AAF) program is an opportunity for groups of supporters to give at a more personal level by fulfilling a refugee family’s wish list. We give new families the basic necessities when theyarrive, and the AAF program offers the chance for them to get morethan basics – toys, a television, bicycles and more.

The entire St. Louis community can have an impact on the lives of newAmericans with in-kind donations throughout the year. Each refugeefamily arriving in 2013 received more than $300 of in-kind support fromour community, totaling $45,000+ support.

Check out our website at http://www.iistl.org/donate2.html for a list of our most current needs. Please call ahead to arrange a drop off.Thanks for your support!

Community Support

Refugee children “ham it up” for the camera.

Photo by

David Ken

nedy

/Interna

tion

al Institute


OfficersChairRichard Tao

Vice ChairMary Heger

SecretaryAmit Shah

TreasurerPhillip Klevorn

Immediate Past ChairEdgar Smart

President & CEOAnna E. Crosslin

Board MembersAnthony Gonzalez-AngelSr. PartnerGonzalez Companies, LLC

Frederick BergerPresidentRiezman Berger, PC

Galen BinghamSales Capability DirectorCoca Cola Refreshments, Inc.

Janice CernyPrincipal Consultant & OwnerLeadership Journeys, LLC

Sam CharringtonPrincipalCloudPulse Strategies, LLC

Stacey GeorgeSr. Counsel, Law Dept.Wells Fargo Advisors

Mary HegerCIO & VP of IT & Ameren Service CenterAmeren

Jane Allen JonesSr. Consultant – Business ProcessMasterCard Worldwide

Arindam KarPartnerBryan Cave LLP

Phillip KlevornPrivate Client AdvisorUS Trust, Bank of America Private Wealth Management

Gregg M. LemleyManaging ShareholderOgletree Deakins Nash Smoak & Steward, PC

Randal T. NarikeSr. VP, Canadian OperationsEnterprise Holdings Inc.

Anh Pham-NguyenSr. Vice President – FinanceWells Fargo Advisors

Wendy RichardsonSr. Business Leader (VP)MasterCard Worldwide

J. Eduardo SeucInternational Sales ManagerConvenience Products

Amit ShahVP & Assistant General CounselMiTek Industries, Inc.

Edgar SmartCommunity Volunteer

Richard TaoPresident & FounderTi2, LLC

Sandy TsaiCEODeli Foods Mfg.

Jeffrey WhitfordGlobal Citizenship ManagerSigma-Aldrich

Michael ZambranaPresidentPangea, Inc.

Advisory CouncilRobin CarnahanMO Secretary of State

David KirklandCommunity Volunteer

Linda Morice, Ph.D.Chair, Associate Prof.Dept. of Educational LeadershipSIU-Edwardsville

George NewmanAttorneyStinson Morrison Hecker LLP

Kiku ObataPresidentKiku Obata & Company

Ellen SherbergPublisherSt. Louis Business Journal

William WillertPresidentWillert Home Products

2013 StaffAs of December 31

Administration

Anna Crosslin —President & CEOSuzanne LeLaurin —Sr. VP Programs & IICDC President

Cesar Figari —VP & Director of Fin. & Operations

Kate Howell —VP Development & Communications

Marisa Echevarria — Accounting Mgr.

Christina Juelfs —Sr. Administrative Services Mgr.

Sarah BekemeyerEmsada BilkanMohamed MohamedRosa PuertoEmily RatchfordJorge Rincon

Economic Development

Diego Abente —Small Business Prog. Mgr.

Nsengi BertrandNha NguyenJoel Walker

Education

Anita Barker — VP & Director

Sarah Barnard — Asst. Director

Nate BrinsonHazel DoulasFanya EpshteynAngela FolkesHyrije HoxhaMirsada KaradzicEric KramerMarlene KruseSevil KyazimovaLeslie MyersMary OwensAmy PushkasRichard RashBrandi SquireAndrew UeckerAda WilliamsShireen Yalda

Client Services

P. Ariel Burgess — VP & Director

Lara Fallon — Social Work Coord.

Booker Gilliam — Housing Mgr.

Spogmai Hashmi — MG Coord.

Kathy Tucker — Area Team Leader

2013 Board of DirectorsAs of December 31

(From left) Sable Campbell-Jones, Director of Diversity & Inclusion for St. Louis City Hall, presents Anna Crosslin with a Proclamation in recognition of her 35th Anniversary.

Photo by

Wayne

Crosslin/

Internationa

l Institute

San AungAhmad BarekzaiZlata BilkanHazira CausMarilou ConnoyerSemere DesuShukri FarahAbdulahi HajiBlake HamiltonKari HoggardSaad HusseinVarasteh KhazaeliEmily LaCourRosie LangRachel MappGedlu MetaferiaAmanda MohlShatha NajafRanga NepalSuk SapkotaKam SingMustafa SuarayLany van L. Maas

II LanguageServices

Andrea Wren —Supervisor

Sarah Barekzai

Quality Assurance,ProgramDevelopment& Training

Paul Costigan —VP & Director

Kelly MooreJane KnirrRene KreiselBrian HallKaren HeitzmanAbdul Rahman

AmeriCorps/VISTABrittany BoeschMaureen BookMichael BrickeyJennifer ChenFaye CrossMary FoleyDana GruberMallory HunterZach KassmanShella KelseyAndy KissingerColleen LiebigJenna OhAnna PaulkAlena PirogovaLiz SchurkJessica WallaceLacey WatsonRobert Weis

VolunteersZahra AbdollahiBill AbkemeierJagat AcharyaMohamednur AhmedWesam Al WohoushMariam AlshatiKyoko ArakiJanet ArmbrusterDavid ArnoldAngela AudetRenee BadenochJane BakerMatthew BakerBrian BarlayBarbara BarrowAlevtyina BeckettSamuel BennettRitika BergfeldLaura BresnahanThomas BroekelmannRachel BrownKatelyn BrungardtAngie BuczkowskiAngela ChenStefanie ChenHsiang Chieh LaiPatricia ClementsJulie CobaughRobert CoffeyKianna ColeJohn CollinsJack ConnollyDebbie CorsonTatti CurreyLiudmila DabyshukGinny DaughertyMable DavisJuan de LegarrettaMatthew DeFreeseZoe dePenalozaCharles DonnellyCaitlyn DrozdaNancy DurbinStephanie EdneyRebecca EdwardsTim EidmanSonia EmmonsKim EwingCamille FiessRachel FischerCaroline FishErin FitzsimmonsMark FrankRandolph GearyMelissa GeorgeTracy GeorgeLaura GetzCarolyn GioiaDavid GioiaJeanette GlaenzerJennifer GrayAlexandra GrolimundRoman GusdorfCathleen Haar

Brendon HamacherSara HanelJessica HarringtonTricia HarrisAdil HassanLaurie HellmuthTed HellmuthEric HerstTheresa HinkleStephanie HollandGayle HookermanMichael IngardiBrian JacobLara JenningsRolanda JohnsonBob JuergensMariana JuradoJoshua KazdanElise KellerErik Kent Van LanduytDavid KlaytonSteve KoslovskyJanet KostalStaci KramerKathy KrauseKatie KroegerKomal KumarPatrick LeBlancSteven LermanShelley LewellenPatricia LewisVitaly LibmanGwen LiebmanIvy LoveLinda LuksJack LynnAshley MacranderChris Macrander

Kim MaloneLaura MarkleyMike MarksCarling McAllisterSarah McCartMarilyn McCarthyLauren McDermottDeanna McPhersonMonica MeeksHeather MeiersBrittney MeveyHayle MillerHeather MiltonDavid MitchellNatasha MokeyevaCharles MoodyDanielle MuellerJoseph MullerElizabeth MurphySusanna MurrieWioletta MusekampJames Patrick Myers IIIJaehyun NamShelley NebberichJudy NelsonMy Tran Diem NguyenSelim NjeimChris OakesDan O'ConnorJennifer OeffnerPeter OrthJoan ParkNilo ParsangErica PashiaTori PattersonGarie PerryTrisha PhamKate Phillips

Kanita PisutewongseJohn PuricelliClaire RainfordFran RaniereBenjamin RearickJoLyn RekasisMegan RitterbuschAmber RobertsMaria RogersCale RogoyskiLisa RolfesAnn RussellGeri RyanNadiah SabrahJane SafinaRichard SandlerAshlee SangElina SapkotaJeffrey SchletteKit SchmidtzMichelle SchmittMichael SchuetteKaitlynn SchultzDevon SeversonClaire SheehanMonica SilvaBarbara SimonRoohi SinghCharlie SmerzBarbara SmithRachel SmithMeredith SpainhourBrandi SquireSara StaggKatherine StepanekBill StowersKatie SullivanFleming Talton

Lisa TaylorNick TaylorLauren TerzisSpencer ThuryKatrin TobbenDarby TurnerHelen TurnerJackie UnserAna UrregoPeter VenkerAmanda ViehlandWilliam von SchraderKatherine WaldmanChristy WardLizzie WarnerJack WeatherfordMatt WeberRich WeinstockMary WeishaarJulia WenckKathy WeyhrichDenise WhiteKathleen WilliamsonKevin WilliamsonAmanda WylieNick Zyznieuski


The International Institute’s Festival of Nations delights all ages.

Photo by

Ron

And

erson/

Internationa

l Institute

In the past year, 1,059 volunteers gave more than 31,154 hours of service to the Institute. Our volunteers are highly dedicated individualswho give their free time to make a difference in helping immigrantsand their families become productive Americans. 624 volunteers championed ethnic diversity as a cultural and economic strength atFestival of Nations.

Volunteers tutored hundreds of literacy class students, toiled in ourglobal farms with refugees who were learning about agriculture, helped150,000 visitors to the Festival of Nations, and served a traditionalThanksgiving meal to 300+ immigrants and refugees.

Some of our most outstanding volunteers were part of the nation-wideAmeriCorps program. These individuals dedicate a year of their lives to full-time service! In 2013, 14 AmeriCorps Members and five VISTAsserved in our Administration, Economic Development, Education,Workforce Solutions and Client Services departments.

During the year, AmeriCorps served in nearly every aspect of our programming. They set up client medical appointments, provided lifeskills training, set up new apartments, met new arrivals at the airport,enrolled children in school and daycare, recruited and trained farmers,prepared resumes and training curricula, arranged immunization clinicsand much more!

We offer a very special thanks, in every language, to all our volunteers!


Volunteers: Moving Our Mission Forward!

Junior Board member, Aparna Malshet, hosts a table at Layla Lebanese Restaurant forthe first annual Feast of Nations.

Photo by

Wayne

Crosslin/

Internationa

l Institute

Young Friends MembersMake a DifferenceThe Junior Board serves as the leadershipfor the Young Friends of the InternationalInstitute. For just $45, members provideimportant annual gifts to support our workto help immigrants and their familiesbecome productive Americans. As a bonus,members also get benefits to redeem atTrivia Night and Festival of Nations, andspecial invitations to Junior Board events.Visit our web site to join!

Dean BerryHannah BurtnessBetsy DankenbringBlake HamiltonSarah KimShannon LichtiAparna MalshetKyle Novak

Meghan O'Hara-Mebruer Kevin SeltzerAdewale SoluadeJoe WilsonDavid LeipholtzHannah VerityRachel WhiteSarah Bekemeyer (Staff Liaison)

Junior Board Increases ImpactFormed in 2009, the Junior Board of theInternational Institute aims to further themission and vision of the InternationalInstitute. The 15-member volunteer boardworks to raise awareness of the agency andthe importance of immigrants in ourregion.

Each member coordinates one or twoevents to educate the public and raisefunds for the Institute. Events includedhappy hour fundraisers, BINGO night andan annual holiday toy collection for ourChildren’s Holiday Party.

The Junior Board’s flagship event is theannual Trivia Night. In 2013, the event provided more than $4,250 for the TaoRefugee Resettlement Fund. The JuniorBoard also provides essential volunteersupport for Institute-sponsored events,including Festival of Nations and our annual Thanksgiving Celebration.

Junior Board of Directors

Tao Family Fund Supports New ArrivalsIn the first few months after arrival in St. Louis, refugees have a mul-titude of basic resettlement needs. Housing, food and transportationcosts frequently exceed the small grant they receive from the federalgovernment. We must reach out to the community for financial and in-kind support, especially for small families and individuals who arrive alone. More donations are essential for emergency housing andmedical expenses.

For example, a single person would be eligible for a $925 resettlementallowance. After the full expense of resettlement, there is more than$2,000 needed for basic necessities: utilities, food and a bus pass. Fundsfrom the Tao Family Refugee Resettlement Fund help bridge this gap.

Please make a donation today, using the enclosed envelope or by visiting our web site and clicking “Donate.”


Current FundRevenues in Excess of Expenses $(3,484)

Unrestricted Net Assets on 12/31/12 $4,169,081

Unrestricted Net Assets on 12/31/13 $4,165,597

*Audited Statement

Address questions to: Anna Crosslin, President(314) 773-9090, ext 119

Community support during the first early months after families arrive is critical.Pictured here, young refugee children ready themselves to pick out first-time schoolclothes and school supplies.

Photo by

David Ken

nedy

/Interna

tion

al Institute

Find us online!www.facebook.com/iistlwww.facebook.com/iistlfestivalwww.facebook.com/iicdc

@iistl@iistlfestival

www.youtube.com/iistl

Financial Statement*

Spending Money $20 $30 $30 $40 $40

Security Deposit $500 $500 $550 $650 $700

Rent (3 months) $1,500 $1,500 $1,650 $1,950 $2,100

Home Set-Up $400 $600 $700 $850 $1,000

Utilities (3 months) $390 $390 $390 $390 $390

Food @ $5 day/each $150 $300 $450 $600 $750

Bus Pass (1month) $72 $144 $144 $180 $252

Subtotal-Expenses $3,032 $3,464 $3,914 $4,660 $5,232

ResettlementAllowance $925 $1,850 $2,775 $3,700 $4,625

Funding Gap ($2,107) ($1,614) ($1,139) ($960) ($607)

SingleHousehold Size Person 2 People 3 People 4 People 5 People

We are a Missouri non-profit corporation with full 501 (c)(3) status.

Headquarters3654 S. Grand Blvd.St. Louis, MO 63118

(314) [email protected]

SW Missouri Branchc/o Missouri Career Center

2900 East Sunshine St.Springfield, MO 65804

(417) 841-3396 ext. [email protected]

Visit us at www.festivalofnationsstl.org • www.stlthei.org • www.iistl.org

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2013 annual report

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