1 Nestlé Equatorial African Region | Creating Shared Value | Message from the Region Head ................................................................................. 2 Nestlé - from Switzerland to Equatorial Africa ............................................................ 3 Nestlé EAR - At a Glance ............................................................................................ 4 Our Footprint ............................................................................................................. 5 Creating Shared Value - Our Path Forward ................................................................. 6 Nestlé in Society......................................................................................................... 7 Rural Development .................................................................................................... 8 Water ........................................................................................................................ 20 Nutrition .................................................................................................................... 24 Environment .............................................................................................................. 34 Occupational Health and Safety ................................................................................. 36 Nestlé in the Community ........................................................................................... 38 Nestlé and its International Commitments .................................................................. 50 Our Contacts ............................................................................................................. 52 Table of Contents
Transcript
1Nestlé Equatorial African Region | Creating Shared Value |
Message from the Region Head ................................................................................. 2
Nestlé - from Switzerland to Equatorial Africa ............................................................ 3
Nestlé EAR - At a Glance ............................................................................................ 4
2 | Creating Shared Value | Nestlé Equatorial African Region
Welcome to the first issue of the Creating Shared Value Report for Nestlé
Equatorial African Region.
Creating Shared Value (CSV) begins with the understanding that for our business
to thrive over the long term, the communities we serve must also prosper. It
explains how businesses can create competitive advantage, which in turn will
deliver better returns for shareholders, through actions that substantially address
a social or environmental challenge. Specifically, business will flourish and society
will benefit if products and services meet societal needs, resources are used more
efficiently across the entire value chain and conditions are improved for local
economic and social development.
In the past, corporate investment in community and environmental initiatives
were often seen as ‘obligations’ or simply philanthropy: added costs that had to
be borne to minimise operational risks and protect reputation. Creating Shared
Value redefines many of these obligations as opportunities to strengthen the
business long-term – adding value for shareholders and our stakeholders. Our
commitment to CSV marks us out as a company that systematically takes action
to produce value for the business, consumers, employees and suppliers, as well
as their families and communities.
We have analysed our value chain and determined that the areas of greatest
potential for joint value optimization with society are Nutrition, Water and Rural
Development – as these are core to our business activities. As a responsible global
corporation, Nestlé seeks financial returns, while also working towards social
and environmental gains. Thus, we have implemented several projects which
have added value to society directly and indirectly - by providing healthy, tasty
and nutritious products to our consumers, participating in sustainable rural
development, promoting health and nutrition awareness, and last but not least
ensuring that all our efforts meet environmental preservation requirements.
Nestlé Equatorial African Region (EAR) was formed in 2008 and now operates
in 21 countries. The way we do business is guided by complying with laws and
basic business principles, acting in an environmentally sustainable manner and
Creating Shared Value for our shareholders and society.
As you turn the pages of this report, we invite you to discover our diverse
CSV projects which are building sustainable communities across this region.
Ian J. Donald
Region Head and Chief Executive Officer
Nestlé Equatorial African Region Ltd.
"It is our strong conviction that we are here to make a difference and to do what is
best for the communities in which we operate."
Message from the Region Head
3Nestlé Equatorial African Region | Creating Shared Value |
Nestlé - from Switzerland to Equatorial Africa
Henri Nestlé
The story began in Vevey, Switzerland in 1867, when
founder Henri Nestlé created the first infant food
upon realizing the need for a healthy and economical
product to serve as an alternative for mothers who
could not breastfeed their babies.
Today, Nestlé is the world’s largest nutrition,
health and wellness company with sales over
CHF 92 billion, 330,000 employees worldwide
and 443 factories present in 81 countries.
Nestlé came to Africa towards the end of the
19th century and established its industrial
presence in 1927 when the company opened
its first factory in South Africa.
Nestlé currently operates 29 factories on the
African continent and provides direct employment
to approximately 15,000 people and indirect
employment to more than 50,000. Nestlé products are
sold in all the 54 countries across the African Continent.
We have organized our presence in Africa into
regions: Maghreb, Central & West Africa, North
Eastern Africa, Southern Africa and Equatorial Africa.
Created in 2008, Nestlé Equatorial African Region
(EAR) was the latest structure of the group with the
headquarters in Kenya.
SEYCHELLES
4 | Creating Shared Value | Nestlé Equatorial African Region
People in the region:
450 million
21 Countries
10 RegisteredCompanies
Nestlé EAR Limited branches in 5 Countries
1000+ Employees
4 Factories
CHF 150 millionInvestment Announced
in 2010
HeadquartersNairobi
Nestlé EARAt a Glance
5Nestlé Equatorial African Region | Creating Shared Value |
Our Footprint"In this century, we expect African markets to offer additional economic opportunities, as we expand operations, introduce new products and
increase market share. This continued success translates to growth and opportunity for people and communities across the continent."
Peter Brabeck-Letmathe, Chairman, Nestlé S.A.
Nestlé Equatorial African Region Ltd. (EAR) is a wholly owned subsidiary of Nestlé S.A. in Vevey, Switzerland - the world’s largest nutrition, health and wellness company.
EAR was set up in April 2008 and oversees the Nestlé operations in 21 countries: Kenya, Angola, Burundi, Comoros, Democratic Republic of Congo (DRC), Djibouti, Eritrea,
Ethiopia, Madagascar, Mauritius, Mozambique, Malawi, Republic of Congo, Rwanda, Seychelles, Somalia, South Sudan, Tanzania, Uganda, Zambia and Zimbabwe.
Nestlé EAR facts
Permanent staff: Over 1000 throughout the region
Four factories: Angola, Kenya, Zimbabwe and the DRC
Clusters:
SOUTHERN CLUSTER EAST AFRICAN CLUSTER INDIAN OCEAN ISLANDS CLUSTER OTHER CLUSTERS
Zimbabwe ZambiaTanzania Kenya Rwanda
Madagascar Comoros AngolaBurundi Somalia Uganda
MalawiDjibouti Eritrea Ethiopia
Seychelles Mauritius MozambiqueSouth Sudan
Ongoing developments: Expansion and modernization of factories in Kenya and Zimbabwe
6 | Creating Shared Value | Nestlé Equatorial African Region
Helping improveyields, incomes
and quality of life
Value for Society
Encouragingresponsible
practices amongsuppliers
Value for Nestlé
Securing suppliesof high-quality raw ingredients
Promoting moresustainable
methods in thesupply chain
Agriculture and rural development
Farmers andcommunities
Supplier standards
Value for Society
Conservingnatural
resources
Providing jobopportunities in safe, high quality
workplaces
Value for Nestlé
Loweringmanufacturing
and distribution costs
Helping employeesreach their
potential
Environment, manufacturing and people
Food and beverageproducts
Workforcedevelopment
Value for Society
Widening access to nutritional
products consumers prefer
Generating localinvestment for
economic growth
Value for Nestlé
Building brandsand entering new markets
Achievingcompetitive
shareholder returns
Products and consumers
Responsiblemarketing
Sales and growth
Creating Shared ValueOur Path Forward
7Nestlé Equatorial African Region | Creating Shared Value |
Nestlé inSociety
For a company to be successful in the long term and create value for its shareholders,
it must also create value for society. We call this Creating Shared Value (CSV).
It encourages businesses to create economic and social value simultaneously by
focusing on the social issues that they are uniquely capable of addressing.
In 2006, Nestlé became the first organisation to adopt this approach, but our
history of working together with society stems back to our roots. For maximum
impact, Nestlé has focused its CSV efforts and investments on three areas
- nutrition, water and rural development - as these are core to our business
activities and vital for our value chain.
CSV builds on a strong base of performance in environmental sustainability and
compliance, as illustrated in the Nestlé in Society Pyramid above. In addition,
we recognise the vital role of our people and the importance of engaging and
collaborating with other organisations.
CreatingSharedValue
nutrition, water,rural development
EnvironmentalSustainabilityprotect the future
Compliancelaws, business principles, codes of conduct
8 | Creating Shared Value | Nestlé Equatorial African Region
Rural Development
Rural Development
9Nestlé Equatorial African Region | Creating Shared Value |
Agriculture is one of the main pillars of Africa’s economy. About 70% of
the population lives in rural areas (World Bank, 2010) and mainly in extreme
poverty. Most rely on agriculture as their main source of income. Enhancing rural
development is therefore fundamental in EAR to eradicate hunger and poverty,
while attaining the Millennium Development Goals (MDGs).
Increased global awareness around rural development as one of the key elements
to address poverty and hunger in rural areas has led to many initiatives being
implemented by the NGOs (non-governmental organizations), government and
the private sector.
True to its commitment towards the MDGs, Nestlé has made rural development
one of its CSV key focus areas. With our CSV projects we aim at building a
better society by providing technical assistance and advice to farmers on yield
improvement, higher quality crops and the optimal use of resources. At Nestlé,
we believe that increasing income of the farmers through creating employment
and economic development opportunities, are the right tools to eradicate poverty
and hunger.
East Africa DairyDevelopment Project - Kenya
10 | Creating Shared Value | Nestlé Equatorial African Region
11Nestlé Equatorial African Region | Creating Shared Value |
Rural Development
The East Africa Dairy Development Project (EADD) is a regional industry development
program implemented by Heifer International. The project is funded by the Bill &
Melinda Gates Foundation as part of an agricultural development grant that aims
to impact the lives of 179,000 families - or approximately one million people - by
doubling household dairy income by the 10th year through integrated intervention in
dairy production, market access and knowledge application.
Nestlé has been participating in this project since 2009 with two specific objectives:
(i) to put our expertise at the service of the dairy community and
(ii) to establish a sustainable long term procurement line of milk powder
Under the EADD program, Nestlé is developing a ‘model milk village’ in Kabiyet
(Western Kenya) impacting more than 6000 farming families. Through technical
assistance, Nestlé Kenya is working with the entire value chain to establish best
dairy practices. This intervention is allowing farmers to improve the quality of
their fresh milk thereby enhancing their livelihoods.
In addition, a comprehensive approach to community engagement has been
adopted in Kabiyet which is in line with our focus on rural development.
Specific initiatives are: Women empowerment by providing alternative sources
of income (poultry farming) and environmentally friendly sources of energy for
cooking and lighting (biogas).
Armed with this experience, Nestlé would like to extend this initiative to other
dairy co-operatives across Kenya.
"Thanks to Nestlé and EADD, I have benefited from training on how to produce clean and hygienic milk and to produce high quality feeds for my cows. Now I can get 8 litres of
milk per cow whereas before I was getting only 5 litres per cow."
Aziz Kosgei, Dairy Farmer
"I am working for the improvement of quality & quantity of the fresh milk throughout the value chain."
Tahir Mahmood, Agronomist at Nestlé Kenya
"Nestlé’s intervention has allowed us to improve our milk quality which makes our business sustainable. The partnership has made farmers, the board of directors and the staff view the dairy farming and dairy operations as a significant source of income and prosperity."
Abraham Rugut, Chairman of Kabiyet Dairy Ltd.
12 | Creating Shared Value | Nestlé Equatorial African Region
National Dairy Empowerment Scheme - Zimbabwe
13Nestlé Equatorial African Region | Creating Shared Value |
Rural Development
In order to boost milk production and meet the growing demand in the country,
Nestlé in 2011 launched a scheme in Zimbabwe with two distinct dairy projects.
The first project is aimed at assisting Nestlé contracted farmers to increase the
quantity and quality of their fresh milk. A gap analysis was undertaken and
farmers are now being supported in addressing those gaps. This takes the form
of technical assistance, infrastructural investments as well as identification and
acquisition of good breed heifers for them.
The second project is a rural development project which encourages communities
and educational institutions to take up dairy farming as a means of sustaining
their livelihoods. Heifers are distributed to beneficiaries, the value of which
they pay in installments. This scheme is backed by mandatory training on good
farming practices.
The project includes a women empowerment component and already the Zimbabwe
Women Land and Agricultural Trust has benefited from Nestlé’s assistance. Over
a period of 10 years, 4000 cows will be distributed to approved beneficiaries.
"I cannot believe that the day has finally come for my organization to benefit from this scheme. I met people from Nestlé at a conference in Malawi and after several meetings
it was finally agreed that our two organisations would partner in empowerment of women farmers through the Nestlé Dairy Empowerment Scheme."
Ms. Mazhawidza, Director of the Zimbabwe Women Land and Agriculture Trust
"We hope this programme carries on for a long time and that more farmers will be included to boost the dairy industry in Zimbabwe." Alester Ziyanga, large scale commercial dairy farmer
"I am challenging Nestlé to incorporate more young dairy farmers into this scheme, so that there will be institutional memory in as far as dairy production is concerned." Dakarai Mapuranga, small scale commercial dairy farmer
14 | Creating Shared Value | Nestlé Equatorial African Region
Coffee Sain Project - Tanzania and Uganda
15Nestlé Equatorial African Region | Creating Shared Value |
Rural Development
It is a well-known fact that the Equatorial African Region produces some of the
best coffees in the world. Consequently, Nestlé is playing its role in assisting
coffee farming communities to enhance the quality of their production and, as a
result, to elevate their living standards.
As a sign of commitment, Nestlé has sponsored two scientists from the Tanzania
Coffee Research Institute (TaCRI) and the Uganda Coffee Development Authority
(UCDA) for a one-year scholarship to study somatic embryogenesis in Nestlé’s
Research and Development centre in Tours, France.
Somatic Embryogenesis (SE) is a highly efficient propagation technique. It is a
substitute to the traditional vegetative propagation method. Applying the SE
technique will help Uganda and Tanzania to propagate improved Robusta and
Arabica varieties that are more resistant to diseases and of better cup quality
profile. The plan aims at assisting the Ugandan and Tanzanian coffee farming
communities achieve better quality beans within a shorter growing period, thus
also allowing higher yearly overall crop output, with related revenue increase.
"At a time when farmers are hungry for more clones of improved disease resistant coffee hybrids, while the efforts made by TaCRI (Tanzania Coffee Research Institute) to meet
this demand in vain, a good friend appeared to assist at a very critical point. The options of conventional vegetative propagation are time consuming and limited in capacity of
seedlings that can be produced. It is true that somatic embryogenesis is the fastest and most efficient way to produce clones, but is also initially expensive. Here is where we
received the much needed assistance. Thank you, Nestlé."
Damian Mtenga, Tanzania Coffee Research Institute
16 | Creating Shared Value | Nestlé Equatorial African Region
The Nescafé Plan - Kenya
17Nestlé Equatorial African Region | Creating Shared Value |
Rural Development
"A timely resuscitation plan to the coffee farmers at a time
when production was at its lowest and consumption is rising.
Farmers are experiencing increased productivity and are
largely benefiting from the initiative."
Peter Kimata, Project Manager, CMS Ltd.
"Since the project began, I have seen great improvement
in the output of my coffee beans and with support from the
agronomist provided by the Nescafé Plan."
John Mwangi Maina, Farmer
"Nescafé is the world’s leading coffee brand. As a leader we
have the responsibility to continue to supply good quality
coffee to consumers, while ensuring that coffee farming
remains attractive for farmers and is sustainable across
the value chain. If we want to be successful in the long term
we need to create value for our shareholders as well as the
communities in which we operate, this is Creating Shared
Value for us." Ian J. Donald, CEO and Head, Nestlé EAR
The Nescafé Plan is a global initiative by Nestlé S.A. which brings under one umbrella the company’s
commitment on coffee farming, production and consumption which will help Nestlé further optimize
its coffee supply chain. Nestlé will be investing CHF 350 million globally in support of the Nescafé Plan
project over a 10 year period (2011-2020).
To start the roll out of the Nescafé Plan in Kenya, Nestlé has entered into a partnership with
Coffee Management Services (CMS) Ltd, to implement the project which will initially run for 3 years.
The project targets 9 farmers co-operatives societies with 27 wet mills and over 26000 farming
households in different coffee growing zones. Nestlé is assisting coffee farmers in the region to improve
their agricultural practices as demand for Nescafé grows in the region. Nestlé has been buying coffee
from Kenya for over 30 years.
Through this initiative Nestlé aims to work with Kenyan coffee farmers on 3 crucial aspects:
• Farmers connect: which is designed to improve quality, ensure stable production and increase farmer revenue
• Nescafé better farming practices: which aims at reducing coffee farming footprint, increase yields on existing land and increase farmers' income
• Nescafé Plan expertise and provision: which is designed to provide farmers with elite varieties
The objective is to adhere to the Common Code for the Coffee Community (4C) which is the baseline
sustainability criteria in the coffee sector. Nestlé and its local partner CMS Ltd, have recently launched a
project for improving opportunities for women and youth in coffee farming.
My Own Business - KenyaCreating Entrepreneurs
18 | Creating Shared Value | Nestlé Equatorial African Region
19Nestlé Equatorial African Region | Creating Shared Value |
Rural Development
Nestlé has launched a new programme to encourage entrepreneurship in Kenya.
The ‘My Own Business’ (MYOWBU) initiative is led by Nestlé Professional, the
business unit that supplies food and beverage solutions to the out-of-home industry,
such as hotels, restaurants, catering units, offices and consumers on-the-go.
This programme creates job opportunities for youth and women while promoting
the Nescafé brand in busy public areas in Nairobi. The initiative encourages
entrepreneurial spirit amongst local communities, while allowing Nestlé to get
closer to its consumers.
Training and development
MYOWBU gives operators the tools and expertise to run their own enterprise. They
are given training on sales, management, hygiene standards, safety requirements
and quality levels.
More than 50 street sellers from neighbouring communities have been provided
employment opportunities by existing local food operators. These operators
organize daily vending locations, set targets and working hours, manage
payments, ensure product safety and maintain equipment.
Since its roll out in mid 2012, the programme has seen success with the operators
exceeding their daily targets by more than 30% on average.
Following the success of its first implementation, Nestlé aims to introduce the
projects not only on a country-wide scale, but a regional scale extending to
Congo, Ethiopia, Angola and Mozambique.
20 | Creating Shared Value | Nestlé Equatorial African Region
Water
21Nestlé Equatorial African Region | Creating Shared Value |
Water
At the current rate, the overuse of freshwater will severely slow down economic
development. Worse, it will be the cause of massive food shortages within the next
15 to 20 years. Aggravating the problem will be a further 2.3 billion people on the
planet by 2050, adding to existing demands for food and energy, which both
critically depend on freshwater.
Water is a local issue. But the effects of local shortages quickly become global
issues in today’s interlinked economies. While we can have an impact through our
own operations, a truly sustainable solution can only come from a collaborative
response from multiple stakeholders; so we are actively promoting global dialogue
on water while also engaging in direct actions locally in our own right.
At Nestlé, our commitment in water use and stewardship, first announced in
2006, is our key to driving water performance through our operations, supply
chain and within communities. Our commitment for environment sustainability
and CSV impacts both our company and society.
The values for Nestlé are:
1) continuously improving the environmental performance
2) efficient operations; reduced impacts
3) natural resource and cost savings
4) long term availability of raw materials and water; sustainable and profitable
growth
For society, we want to raise environmental standards, to generate higher incomes
and better standards of living, to improve food security, and to reduce the waste
of water.
"Water is a natural resource which is taken for granted by many communities who consider it infinite; the current rate of pollution will render this precious commodity
objectionable and harmful. We are all responsible for its protection at all cost." Professor Ratemo W. Michieka, University of Nairobi, Kenya
22 | Creating Shared Value | Nestlé Equatorial African Region
Community Water Projects - Kenya
23Nestlé Equatorial African Region | Creating Shared Value |
Water
Access to clean drinking water is a major concern for communities in which we
operate. In Kenya, Nestlé has kick-started its water initiative in Kabiyet-Central
Rift Valley, with the establishment of its model dairy village.
Nestlé has constructed a clean drinking water facility in Tegeiyat Primary School
that caters for 130 families and 400 children in ensuring all year access to safe
drinking water. Prior to this initiative, people in the area needed to walk for
3kms. to access drinking water.
In Ngomeni-Eastern Kenya, Nestlé’s financial contribution for a water project
will assist communities to harness reliable water resources for domestic and
agricultural use. This is an important step to contain the spread of water borne
diseases and to improve food security in the area.
24 | Creating Shared Value | Nestlé Equatorial African Region
Nutrition
Nutrition
25Nestlé Equatorial African Region | Creating Shared Value |
Declining food security and nutrition in Africa continues to present a very
worrisome picture with the latest data showing striking disparities across the
board. The prevalence of underweight ranges from 6% in Northern Africa to
35% in Eastern Africa. The continent is home to 300 million people who are
under nourished, representing about 30% of the population. Sub-Saharan Africa
is the most affected sub-region, where stunting is particularly high, alongside the
increasing deficiencies of essential micronutrients.*
Fortunately, there has been a significant, even seismic shift, in moving nutrition
up the development agenda. Governments and NGOs, together with the private
sector are making deliberate efforts in reversing decades of under investment in
nutrition. As the world’s leading nutrition, health and wellness company providing
Good Food, Good Life to consumers anytime, anywhere, Nestlé recognises the
significance of global micronutrient deficiencies and the unique role it can play in
the fight against malnutrition and obesity.
* Source: UNICEF
26 | Creating Shared Value | Nestlé Equatorial African Region
Healthy Kids Global Programme
27Nestlé Equatorial African Region | Creating Shared Value |
The objective of the Nestlé Healthy Kids Global Programme is to raise nutrition,
health and wellness awareness of school age children around the world.
Healthy Kids Programmes (HKP) are based on multi-partnership approaches,
targeting children between the ages of 6-16. They are designed and implemented
in collaboration with national health authorities, child nutrition experts and/or
education authorities and health experts. The programs must fulfill stringent
criteria and vary as each country circumstances are taken into account.
Nestlé globally works together with over 250 other organisations such as;
NGOs, nutrition institutes, national sport federations, local governments.
In the Equatorial African Region, the HKP targets around 23,000 children in
5 different countries:
1) Kenya, and the DRC, where the programme focuses on malnutrition and
micro-nutrient deficiencies
2) Zimbabwe, where the programme focuses on the importance of good
nutrition and regular physical activity
3) Mauritius and Mozambique, where combating unhealthy eating habits are
the main focus
Healthy Kids Programme in Kenya
Malnutrition levels in Kenya have exceeded the global emergency threshold.
The number of children suffering from malnutrition has increased during the
past decade. While poverty is one of the main underlying causes of malnutrition,
insufficient nutrition education aggravates the problem. The HKP in Kenya was thus
designed to address the specific nutrition education needs of local children, keeping
in mind the resources available to them and to the local implementation team.
The programme brings an easy model of interaction with children in the areas of
nutrition, physical activity, hygiene and sanitation. The information provided in
the teaching materials has been developed in collaboration with key stakeholders
including teachers, Kenya Institute of Education, City Education, Ministry of
Education, and the School Health Programme. Lower primary children are the key
target audience as this is where behavioural change is greatly needed to ensure
that proper eating habits are adopted at an early age.
Nutrition
28 | Creating Shared Value | Nestlé Equatorial African Region
Healthy Kids Programme in the Democratic Republic of Congo
In 2012, Nestlé started the Healthy Kids Programme in
the Democratic Republic of Congo, targeting children
between 9 and 12 years of age. The program creates
awareness about local foods and the importance of
a well-balanced diet, benefits of engaging in physical
activities as well as personal hygiene and their
surrounding environment. A colourful workbook for
interactive learning has been developed as part of
course material for the programme. Following the
completion of the pilot phase, the project envisages
to widen its scope and outreach to a larger group of
students across the country.
Healthy Kids Programme in Zimbabwe
In Zimbabwe, Nestlé and the National Association of Primary School Headmasters
(NAPH) signed a 3 year partnership towards the implementation of a kids athletics and
physical education programme, open for participation to all primary schools under NAPH.
The objective of the programme is to inculcate healthy habits amongst children.
Nestlé is assisting NAPH by incorporating nutrition education modules within the physical
education curriculum. The initiative further aims at involving the primary caregivers such as
teachers and parents who are the key influencers on health and lifestyle choices of the child.
A pilot phase in partnership with NAPH and the Ministry of Education has started targeting
schools around Harare. The students will be provided with a comic book that has a nutrition
and physical education component. The programme will be extended to the rest of the country
after the evaluation of the pilot phase.
"Physical Education had died down in our primary schools, but with the coming up of the Healthy Kids Programme, there has been a positive paradigm shift. Physical Education
is now taken seriously like any other subject in the curriculum."
Cynthia Khumalo, NAPH President
Healthy Kids Programme in Mauritius
HKP in Mauritius focuses on nutrition education in primary schools for children of
7-9 years. The key partners in the project are the Ministry of Education and the
University of Mauritius. The programme consists of the intervention of nutrition
experts in primary schools through the use of a video film which features a
“healthy kid” having a dialogue about different aspects of nutrition with an adult.
A food pyramid poster has been customised with local foods usually consumed
by children. It also includes key messages on nutrition. These altogether are
distributed to classes during the interventions of the implementation partners
from the university.
Healthy Kids Programme in Mozambique
The Mozambican Nestlé Healthy Kids Programme is a partnership project between
Nestlé Mozambique and the Ministry of Education, which aims at providing
continuous knowledge and awareness about the importance of good nutrition,
exercise, hygiene and sanitation in primary schools within the city of Maputo.
With this programme, Nestlé intends to create long-term value for the Mozambican
society and ensure student learning activities by publishing a manual named
“Educação em Alimentação e Nutrição” intended for primary basic schools
teachers, in line with the country’s education, development and learning objectives.
This initiative will meet the students’ nutrition knowledge while ensuring they
develop healthy, lasting habits.
29Nestlé Equatorial African Region | Creating Shared Value |
Nutrition
"The genuine efforts and commitment of Nestlé Products (Mauritius) Ltd. for engaging in a school health program for providing expert advice, specifically designed and
innovative pedagogical tools for healthy nutrition awareness and for overall wellness, are much appreciated. The prime beneficiaries were children, but parents and teachers
also learned much from the programme which allowed them to make better food choices for themselves and their family".
Dr. Prity Pugo Gunsam, Nutrition Consultant from the University of Mauritius
30 | Creating Shared Value | Nestlé Equatorial African Region
Voli Vary Rice Project - Madagascar
31Nestlé Equatorial African Region | Creating Shared Value |
Madagascar’s economy is largely dominated by agriculture and rice cultivation
plays a predominant role in the country’s economy yet the average paddy yields
are low, leading to import of rice to meet the local demand. Micronutrient
deficiencies are high in Madagascar with 68.3% of pre-school age children and
50.1% of pregnant women suffering from anemia (WHO database, 2008). In
addition 32.9% of the population is at risk of inadequate intake of Zinc (Food and
Nutrition Bulletin, 2004). Food-based approaches, especially fortification of staple
foods, like rice, could be a cost effective way of addressing these malnutrition
issues. In October 2010, Nestlé Nutrition Institute Africa partnered with the
Ministry of Agriculture, Madagascar, the Nestlé Research and Development
Center and other institutions in Ivory Coast to initiate a bio-fortified rice project.
The pilot project is being implemented in Anjepy District, about 40kms. from
the capital Antananarivo. Nestlé has provided selected farmers with bio-fortified
rice varieties (NERICA) which they have grown over a 7-month period with the
assistance of an agronomist. A baseline survey was carried out in April 2012 to
assess the actual micronutrient deficiencies prevailing in women of child-bearing
ages and children under 5 years old. As of today, the first harvest has been
completed and we are currently entering the post-evaluation phase to determine
the impact of the bio-fortified rice varieties on the nutritional status of the
inhabitants in the Anjepy area. Subsequently, a second pilot phase would include
a larger group of farmers engaged in cultivation on the highlands in addition to
the lowlands in the district.
"The growing demand for food in the country requires that new agronomic solutions are explored and public-private partnerships, especially when it comes to the sharing of
tasks and data, prove to be a necessary response to this challenge."
Professor Roger Andrianasolo, Chief Nutritionist at The National Institute of Public Health
Nutrition
32 | Creating Shared Value | Nestlé Equatorial African Region
Nestlé - AIESEC Nutrition Project - Mauritius
Nutrition
33Nestlé Equatorial African Region | Creating Shared Value |
Nestlé and AIESEC signed an MOU in 2012 to develop a Nutrition Awareness
Campaign in Mauritius. The campaign aimed at creating a holistic impact on the
society, not only to raise awareness about the importance of good nutrition and
its benefits but also to encourage Mauritians to have balanced nutrition and live
a healthier lifestyle.
The Nutrition Project resulted in:
• Creating awareness of the importance of good nutrition
• Imparting the importance of preventing diseases through good nutrition
• Developing responsible young leaders who will positively impact the
society by devising solutions to these problems
• Encouraging a movement of volunteerism where young people give
their time and energy to the development of awareness amongst
Mauritians about good nutrition and health issues
The project impacted 2000 beneficiaries, specifically students from tertiary
institutes. The awareness campaign was conducted through several workshops
as follows:
- Workshop on nutrition basics by the Nestlé training team to develop content
designed for students from University of Mauritius and Mauritius Institute of
Training and Development (MITD)
- Workshops on healthy eating habits, lifestyle behaviour affecting health and
nutrition, on cardiovascular diseases in Mauritius and their connection to nutrition
- Healthy lifestyle week and exhibition in all participating tertiary institutes
- Free screening of diabetes and cardiovascular diseases
- Maintain a blog with the purpose of educating students on healthy eating habits
Nestlé and AIESEC have renewed their engagement for a similar campaign in 2013
34 | Creating Shared Value | Nestlé Equatorial African Region
Environment
Environment
35Nestlé Equatorial African Region | Creating Shared Value |
Nestlé Equatorial African Region is operating in line with Nestlé’s global vision on environmental
sustainability, endeavouring to ensure that we create a positive impact on the environment.
The region has made tremendous strides in the reduction of its environmental footprint
with a keys focus in areas of water withdrawal, energy consumption, waste management
and conversion from ozone depleting substances to more environmental friendly gases.
Through several initiatives at the factory level we have recorded significant gains in our
performance such as 37.7% reduction in the amount of water consumed per tonne of
product despite an increase in the volume of goods manufactured.
This has mainly been driven through water reduction initiatives running in our factories.
The initiatives vary from engineering interventions, capital investments, good production
practices, employee participation and education and the formation of water use improvement
teams that have driven the gains.
The amount of energy consumed has also gone down causing a knock-down effect in the
amount of direct and indirect carbon dioxide emissions thereby significantly reducing the
air acidification potential.
In addition, we have also engaged in the conversion of cooling gases in the factories from
CFC’s and HCFC’s to the more environmentally friendly ammonia.
Reduce, Reuse and Recycle
Nestlé ensures its policies and practices comply with the
highest possible standards when it comes to the protection
of the environment. The “Packaging Source Reduction
Initiative” is one of the ways Nestlé upholds its commitment
to the environment. Locally, it involves the following initiatives:
1) We reduce the amount of packaging in our products
We do this while delivering our products in the most
ideal condition to our consumers across the region.
This helps drive cost efficiencies while actively reducing
waste caused by over packaging of products. This is
especially important in our region given the introduction of
our new affordable range of products and the subsequent
migration from tins to flexible packaging.
2) We optimize our sourcing
By doing so, we aim at reducing our carbon footprint
for material sourcing. In this regard, instead of importing
corrugated cartons we have identified new local suppliers
in the markets that we operate and have engaged into a
sourcing agreement with them.
3) We support recycling initiatives
In partnership with other manufacturers in Kenya, we are
working with a local recycling company to collect and
recycle packaging laminated waste. This initiative involves
collecting and shredding waste from dump sites. The waste
is then compressed and moulded into boards and dustbins.
36 | Creating Shared Value | Nestlé Equatorial African Region
Occupational Health and Safety
37Nestlé Equatorial African Region | Creating Shared Value |
Nestlé is committed to preventing accidents, injuries and illnesses
related to work, and to protecting employees, contractors and
others involved along all the operations.
The Nestlé policy on "Safety and Health at Work" sets out
everyone’s responsibility for achieving zero accidents, including
compliance, continuous improvement, behaviour and leadership
and participation.
The policy also covers community, supply chain, contractors
and others. Between 2010 and 2012, the number of recordable
injuries per hours worked has significantly reduced by 66%.
Both the Kenya and Zimbabwe factories have achieved and
continue to maintain accreditations to the ISO 14001 and OHSAS
18001 international standards on Environmental Management
and Occupational Health and Safety, respectively.
The focus is now on integrating safety and health in the
management of local business in such a way that all activities
are considered with a perspective of prevention of all types of
accidents and protection of people at work.
Health and Safety
38 | Creating Shared Value | Nestlé Equatorial African Region
Nestlé in the Community
Nestlé in the Community
39Nestlé Equatorial African Region | Creating Shared Value |
At Nestlé, we believe that, as a responsible corporate citizen, it is our duty to participate in enhancing the lives of the communities in
which we operate. We must be good citizens, and through our initiatives, create stronger communities. Through our various initiatives,
we have come to the conclusion that volunteerism is a most rewarding experience. There is a huge difference between a simple corporate
donation as opposed to involving employees in building more vibrant communities.
40 | Creating Shared Value | Nestlé Equatorial African Region
Kangemi Resource Center - Kenya
Nestlé in the Community
41Nestlé Equatorial African Region | Creating Shared Value |
Kangemi Resource Centre was opened in 2007 to support schools and teachers,
improve schooling conditions for children and empower the local community by
accessing information and communication technologies. The resource beneficiaries
are over 10,000 school going children and about 400 informal school teachers
from Kangemi in Nairobi, Kenya.
Nestlé started its relationship with the Kangemi Resource Center in 2011.
Our involvement is two-fold:
1) Employee volunteerism: Nestlé EAR staff visit the Center and spend
quality time with the children watching movies, playing volleyball, singing
or working with play-dough, painting etc
2) Infrastructure support: Donations, office desks, chairs and computers to
make the learning experience more comfortable for the children
Going forward, our aim is to impart nutrition education to the teachers of KRC
and assist them with the creation of nutrition gardens.
"Nestlé’s involvement at Kangemi Resource Centre goes beyond food donation.
It is about creating bonds between two worlds. Nestlé staff’s regular visits to the
Centre’s children put human faces on what remains otherwise a formal company
process. Thanks to this approach, people share a good time together. It is not a one-
way donation."
Alix d’Ansembourg, Director of the Kangemi Resource Centre
"The morning I spent in Kangemi Resource Centre was a truly memorable one. I
enjoyed interacting with the younger children and playing volleyball with the more
mature students! It is an extremely gratifying experience to be able to bring a smile
on the faces of these lovely children."
Jennipher Kwendo, employee at Nestlé EAR
42 | Creating Shared Value | Nestlé Equatorial African Region
Teule Orphanage - Kenya
43Nestlé Equatorial African Region | Creating Shared Value |
Teule Kenya (meaning chosen) is an NGO in Oloitokitok which rescues, supports
and re-integrates homeless/abandoned children back to their communities and
societies, after seeing them develop and become empowered through education,
leadership and mentorship influence.
Nestlé has been collaborating with Teule Kenya since 2011. We regularly
organize collects from staff which include toys, beddings, clothing and shoes
among others. Recently we have partnered with Nestlé colleagues in Switzerland
– Vevey and PTC Orbe, who participated in special events such as the Ironman
and the Gigathlon, to raise money to support the Center. One of the primary
objectives of Teule Kenya is to ensure food security for all the children in their
care by constructing green houses to grow vegetables. The long term objective
includes selling the surplus vegetables in the community so that the money can
be used to improve the living standards of the children. Nestlé is supporting the
construction of two such greenhouses. Nestlé employees have volunteered to
help plant the seeds.
"Nestlé and Teule Kenya: genuine partnership, direct child benefit, caring staff,
focused community impact. These words come to mind when I sum up our relationship
with Nestlé. Particularly our children at Teule have benefited - from the food & drink
donations, to computers given to our school, to the greenhouse technology being
provided. Sharing mutual values and building on those principles are at the core of
our relationship. Indeed ‘Good Food, Good Life’ is personified in our relationship."
Jon T. High, Team Leader & Founder, Teule Kenya
Nestlé in the Community
44 | Creating Shared Value | Nestlé Equatorial African Region
The Laikipia HighlandsGames - Kenya
45Nestlé Equatorial African Region | Creating Shared Value |
The Laikipia Highlands, in Kenya’s North Rift
Valley region, where several pastoralist tribes used
to coexist peacefully for ages, has in recent years
been the theatre of cattle rustling, tribal fights
and retaliation raids. Local communities have
been severely affected, with hundreds of people,
including women and children, killed in the
clashes, and thousands others being displaced.
In addition, the most severe drought experienced
over two generations has exacerbated the tension.
Access to water and pasture have thus become
an added bone of contention.
Two NGOs, the Gallmann Memorial Foundation
(GMF) and the Great Rift Valley Trust (GRVT),
involved for many years in community services
and reconciliation efforts in the region, have
launched from the beginning of 2009 a food relief
operation. Joining forces with the two NGOs,
Nestlé Kenya has provided NIDO powdered milk
to the people of Western Laikipia.
An estimated 28,000 women, children and elderly
have been fed since, and the programme is on-going.
Later in 2009, GMF and GRVT went beyond
the simple relief action, and created the Laikipia
Highlands Games, a unique sports event dedicated
to bring together youth from the warring
communities and to bridge divisions through
peaceful athletic competitions. These games have
since been held on an annual basis and Nestlé
was again supportive of the Highlands Game,
with MILO products distributed to participants.
"By combining peace and sports across such a tremendous array of tribes and communities currently involved in conflict, and by offering their youth the only opportunity to
interact, the Laikipia Highlands Games are crucial to the development of a peace process in the area."
Kuki Gallmann, Writer (I dreamed of Africa) and Founder of the Laikipia Highlands Games
Nestlé in the Community
46 | Creating Shared Value | Nestlé Equatorial African Region
Kudyarawanza School - Zimbabwe
47Nestlé Equatorial African Region | Creating Shared Value |
Kudyarawanza is a rural school located about 45kms. from Harare, the capital city
of Zimbabwe. The school has 15 classrooms and a total number of 470 students
are enrolled in the school. Nestlé Zimbabwe adopted this school in 2002 and since
then has been actively involved in its development.
Nestlé involved itself in the school activities to complement the efforts of the
community to educate these students by paying for school fees and purchasing
uniforms for some of the students.
The company donated a borehole to provide clean and safe drinking water for
both the school and the community at large. In addition, it helped to create
nutrition gardens from which the school will be able to sell any surplus produce
to the community.
Nestlé employees have been generous with their time by offering their services
within the school compound and also by providing donations towards the
school development. They have been instrumental in re-painting, re-flooring and
renovating the classrooms.
Nestlé in the Community
Anse Jonchée SchoolUpgrade - Mauritius
48 | Creating Shared Value | Nestlé Equatorial African Region
49Nestlé Equatorial African Region | Creating Shared Value |
Nestlé in the Community
49Nestlé Equatorial African Region | Creating Shared Value |
"Due to the lack of appropriate logistics, poor education environment and very limited financial assistance, the school was facing a high risk of being closed and thanks to
Nestlé, we could come to the help of those needy children by improving the social environment of the school."
Kishore Seegobin, the President of the Rotary club of Rose Belle
In 2011, Nestlé Mauritius in collaboration with the Rotary Club of Rose
Belle embarked on a community project in the village of Anse Jonchée to
upgrade its school and motivate parents to send their children to school.
Anse Jonchée is a small village in the Grand Port/Savanne district with a total of
600 inhabitants. The key activities of the community are fishing and farming.
The family average monthly salary is around $100. With the help of the local
NGOs, it was identified that many children were not attending school due to
a lack of financial assistance.
The classroom uplifting involved the purchase of a bookshelf for the proper
stacking of books, playing accessories and other education materials. The
windows were dressed with curtains and the classroom was re-painted.
Water and sanitation facilities were also provided.
Furthermore, the school playground will be uplifted with proper playing
toboggans for safety purposes and embellishment of the school yard to make
the environment look ‘greener’. As a long term plan, Nestlé Mauritius and
the Rotary Club of Rose Belle will initiate negotiations with the local district
council to continuously support the children of Anse Jonchée through proper
maintenance of the school.
50 | Creating Shared Value | Nestlé Equatorial African Region
Nestlé and its International Commitments
51Nestlé Equatorial African Region | Creating Shared Value |
Nestlé as a group adheres to certain guiding principles and goals, and Nestlé
Equatorial African Region is no exception to the rule. We thus measure our
progress toward sustainability by supporting the principles outlined in the UN
Global Compact, the CEO Water Mandate and the United Nation’s Millennium
Development Goals.
UN Global Compact
Nestlé’s Corporate Business Principles incorporate the 10 UN Global Compact
(UNGC) Principles on Human Rights, Labour, the Environment and Corruption.
They reflect the basic concepts of fairness, honesty and respect for people and
the environment in all our business actions. We reiterate our strong support
to the UN Global Compact, its 10 Principles and to its Blueprint for Corporate
Sustainability Leadership.
From a local perspective, Nestlé Kenya Ltd and Nestlé Equatorial African Region
Ltd are now members of the UN Global Compact Chapter in Kenya.
The CEO Water Mandate
The CEO Water Mandate was launched in 2007 to better understand and advance
water stewardship in the private sector. It is based on six core elements, which
are vital to addressing corporate water management: direct operations, supply
chain and watershed management, collective action, public policy, community
engagement, and transparency. The eighth Water Mandate working conference
was held in Stockholm, Sweden in August 2011. During the conference, key
water-related challenges were discussed, with a particular focus on corporate
water disclosure and the role of business with respect to the human right to
water and sanitation.
The United Nation’s Millennium Development Goals
The eight Millennium Development Goals (MDGs) all have the target date of
2015 and form a blueprint agreed to by all the world’s countries and all the
world’s leading development institutions. The eight goals are:
Goal 1: Eradicate extreme poverty and hunger
Goal 2: Achieve universal primary education
Goal 3: Promote gender equality and empower women
Goal 4: Reduce child mortality
Goal 5: Improve maternal health
Goal 6: Combat HIV/AIDS, malaria and other diseases
Goal 7: Ensure environmental sustainability
Goal 8: Develop a global partnership for development
As a group, Nestlé regards the MDGs as highly important objectives.
We contribute to partnerships that harness local knowledge and capabilities, for
positive, sustainable change.
At Nestlé EAR and through our CSV initiatives highlighted in this report, we are
proud to contribute towards the realization of many of these goals.
52 | Creating Shared Value | Nestlé Equatorial African Region
Democratic Republic of Congo (DRC)Nestlé Congo SPRL Coin des avenues Col Lukusa et Ngongo Lutete2ème Niveau Immeuble Citigroup BP 9192, Kinshasa/GombeTél: +243 81 555 4773E-mail address: [email protected]
EthiopiaNestlé Equatorial African Region LimitedEthiopia Branch Saris - in front of Yoseph ChurchNefaseilklafto sub cityEthiopia, Addis AbabaOffice: +251 911442559 E-mail address: [email protected]
