Our MissionDelivering quality water and services every day is our mission and top priority. This mission requires that we develop, manage and conserve water resources in a manner that adequately provides for the needs of a growing population. It requires that we protect, treat, and deliver water sources that continually meet the pristine water quality standards that our customers expect. It requires that this water is distributed throughout Salt Lake County and portions of Utah County in quantities, flow rates and pressures that meet our customers’ needs. And it requires that we accomplish all of this 24 hours a day, 365 days a year, without regard to weather conditions, holidays or time of day.

We gladly pursue this mission. Our quality staff builds and maintains extensive infrastructure, wisely manages financial resources, and provides many internal support functions to achieve our mission. We strive to provide high-quality customer service, information and technical support to our customers.

We hope you benefit from our services as we vigorously pursue our mission: delivering quality water and services every day!

Our VisionOur vision is to provide a sustainable water supply to promote individual and community well-being.

Focusing on this vision enables us to accomplish our goals and ambitions for future generations, including our own children and grandchildren.

Our ValuesWe have identified the following values which center around our workforce, customers, and ethics:

Safety: We are committed to employee and public safety.

Service: We care about our customers’ needs and strive to fulfill them.

Respect: We care about our employees and invest in their success.

Integrity: We believe in doing the right thing, individually and as an organization.

Leadership: Our passion for quality drives us to employ innovative practices.

Board of Trustees Gary C. Swensen, ChairJ. Lynn Crane, Vice ChairGregory R. ChristensenChad G. NicholsScott L. Osborne

Stephen W. OwensCory L. RushtonRonald E. SperryKent L. Winder

Executive StaffRichard Bay, General Manager/CEOBart Forsyth, Assistant General ManagerAlan Packard, Assistant General Manager

Atención! Muy importante!Este Reporte de Calidad del Agua Potable contiene información valiosa sobre la calidad del agua que usted consume. Por favor, haga que alguien de su confianza le traduzca el contenido del mismo.

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Even water quality nerds have nightmares, usually about a catastrophic water scenario where they feel completely helpless. One such event has been anxiously anticipated for several years now, but luckily has not happened—yet. About 90 percent of the water delivered by Jordan Valley Water comes from surface water sources. Surface water is susceptible to many influences, and the most alarming in recent memory is the introduction of quagga mussels (quaggas), a highly-invasive mussel species (and reason for the nightmares mentioned). Quaggas have no natural enemies, reproduce prolifically, and do enough damage to alarm even the most inexperienced water quality manager. The majority of Jordan Valley Water’s water comes from the Provo River watershed that includes several high Uinta Mountain lakes, the Provo River and its tributaries, and Deer Creek and Jordanelle reservoirs. With boats accessing these reservoirs every summer, quaggas can hitch a ride on any and every unsuspecting water craft. If a boat picks up even one quagga and is not cleaned and/or dried before entering a different body of water, voila! Quagga infestation in the new body of water. Water managers across the country have been watching in horror as quaggas have slowly and methodlically infested bodies of water from the Great Lakes to Lake Powell. And just last fall, baby quaggas, or “veligers” were found in Deer Creek. What can we do about it? We must be vigilant in cleaning and drying our boats after every launch in an infected water body. Drying your boat between ventures will ensure the death of any quaggas that happen to be hitching a ride.

The majority of Jordan Valley Water’s surface water sources are treated at the Jordan Valley Water Treatment Plant in Herriman. Jordan Valley Water also treats snowmelt run-off at the Southeast Regional Water Treatment Plant, which comes from several mountain streams along the east bench of the Wasatch Mountains. The remaining 10 percent of our water supply comes from groundwater sources located in a deep underground aquifer. Wells located primarily in the southeast portion of the Salt Lake Valley pump water from this aquifer for delivery to your tap.

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Quagga mussels: the stuff of nightmares at our front door

Quagga mussels attach to and clog virtually any surface, including boat propellers, water infrastructure, and dam inlets,

causing rampant damage and costing millions to control.

Below: quagga infestations in the U.S. in 2007 versus today. Their spread across the United States is alarming

water officials nationwide.

If you own a boat, your activities could have a major and ecosystem-altering impact on Utah waterways. Utah Division of Wildlife Resources says, “Invasive quagga and zebra mussels are a major threat to our quality of life. They are small, clam-like creatures that reproduce rapidly and deplete nutrients in the water. They jeopardize power and water infrastructures, damage ecosystems and destroy recreation.” (http://wildlife.utah.gov/invasive-mussels.html) Quaggas deplete nutrients in the water. This is a problem is because the water becomes so clear that an overgrowth of algae then occurs. “Algal blooms,” as they’re called, deplete the water of oxygen, which kills native fish and other water wildlife, disrupting the ecosystem. Quaggas jeopardize power and water infrastructures because they aren’t picky about where they live out their lives. Their ability to attach to virtually anything, and the rapidity with which they reproduce, is astonishing—and damaging. Quaggas have been responsible for destroying water inlet systems (see photo, this page) and are incredibly difficult to remove. Once quaggas take hold in a water body, removing them is virtually impossible. The maintenance costs are staggering.

What can be done?Legislators recently increased boating fees to help cover the costs of quagga prevention. In the blue box below is a web address you can visit to see how you can help prevent the spread of quaggas.

Ways you can help protect our water• Follow quagga mussel decontamination guidelines at http://wildlife.utah.gov/decontaminate.html.• Take time to read and follow usage guidelines on signs and pamphlets before you begin activities in the mountains and reservoirs.• Continue your water conservation efforts. • Do your part in preventing runoff of detergents, fertilizers and pesticides into the storm drain system of your community or into the groundwater. • Properly dispose of household products such as cleaners, oil or gasoline and unused medicines. (EPA has some great information at www.epa.gov/epawaste/index.htm.)• When you notice someone else contaminating the water, remind them that “We all live downstream.”

Please visit www.jvwcd.org for more information on protecting source water.

Why should I care about Quagga mussels?

Photo of cutaway pipe harboring quagga mussels, which are not choosey about where they populate. Borrowed from http://rustwire.com/2010/11/10/officials-need-to-know-people-are-concerned-about-the-great-lakes/.

USGS maps show the spread of quaggas across the United States. Veligers, or baby quaggas, have been found in Deer Creek Reservoir.

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How do we “clean” water? Most of the water delivered by Jordan Valley Water begins as snowmelt, which is pretty clean from the start. As it travels through various streams, reservoirs, and rivers it picks up dirt, silt, microbial contaminants, metals and other impurities that need to be removed before we can drink it. That’s where water treatment comes in.

The treatment process has 5 main steps:

Coagulation: Chemicals are added to the water to neutralize the negatively-charged particles of dirt and other impurities in the water (don’t worry, these chemicals are used up during the treatment process and never reach you). Flocculation: The water then passes through a series of mixing chambers that allow the chemicals and impurities to stick to each other to form bigger, heavier particles. Sedimentation: Next the water travels at a slow and steady pace down a long basin to give those heavy particles time to settle to the bottom. The cleaner water stays on top, and heads to the filters. Filtration: This is the last “physical treatment barrier.” Water flows down through layers of porous coal and fine sand to remove any small particles that have managed to get through the other processes. Disinfection: Finally, chlorine is added to kill any remaining microbiological contaminants like bacteria or viruses. As the water leaves the treatment plant, a small amount of extra chlorine remains in the water to continue to protect it as it enters the distribution system. What leaves the water treatment plant is clean, clear water that is safe for you to drink right from your tap!

You rightfully expect your tap water to be clean and pure. To fulfill this expectation, Jordan Valley Water delivers water that is cleaner than required by State and Federal requirements. However, we cannot control recontamina-tion that you might be unintentionally causing within your own home. Here are a few things to consider to ensure the clean, safe drinking water delivered to your home is not degraded by devices you may use:

Filters and PurifiersAll types of filters and purifiers (point of use devices) need to be properly maintained and monitored. Neglected devices may not work as intended, can become a haven for microbial growth, or shed filter material into your home’s tap water. Even the filter in the door of your refrigerator needs to be properly maintained to avoid degrading the water quality.

Backflow Prevention DevicesOnce the water passes from the distribution system into your home it is more susceptible to backflow contamination. Hoses, sprinkler systems, shop sinks and other water devices can contaminate the water flowing within your home and pose a health risk to your family. Consider installing backflow prevention devises on any potential hazard.

Water HeatersCheck the temperature setting for your water heater. Water that is too hot can create a burn hazard, while water that is too cool can create a perfect environment for bacteria to grow. You may also want to consider installing a pressure regulator to prevent any sudden surges to your water heater. These can be found at any general

plumbing supply store, or you can have a plumber install one for you.

Water SoftenersWater softeners that work with salt are not free of environmental impact. The salts used in them end up in water sources downstream. With that said, many people choose to use water softeners here in Utah, but they aren’t necessary if the hardness doesn’t bother you. Since Jordan Valley Water’s sources average in hardness from 10 to 12 grains per gallon, it is important to monitor the settings on your water softener to make sure that you are softening your water properly. Unused Rooms If you have a kitchen or bathroom that rarely gets used, you should make a point of running water through the faucets on a frequent basis. Stagnant water in pipes and fixtures are susceptible to microbial growth. Flushing unused water lines regularly will help prevent this—and you can use that water on your house plants!

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Why Does Water Quality Matter in Your Home?

DataWATER QUALITYDefinitions of acronyms used in this table are found on page 8. This table lists only detectable

results for drinking water monitoring completed by Jordan Valley Water Conservancy District during 2014 (unless otherwise noted). For certain parameters, EPA and/or the State require monitoring less than once per year because concentration levels are most likely to change slowly. The presence of compounds in the water does not necessarily indicate that the water poses a health risk.

UNITS2014

RANGE2014

AVERAGE

MONITORING CRITERIA LIKELY SOURCE(S)/COMMENTS. Unless noted

otherwise, the data presented in this table are from testing conducted in 2014.MCL MCLG

PRIMARY INORGANICS - monitoring required at least every 3 years for groundwater and at least every 9 years for surface water.

Antimony µg/L ND - 0.90 0.05 6.00 6.00 Discharge from petroleum refineries; fire retardants; ceram-ics; electronics; solder.

Arsenic µg/L ND - 3.2 1.1 10.0 0.0 Erosion of naturally-occurring deposits and runoff from orchards.

Barium µg/L 13 - 172 87 2000 2000 Erosion of naturally-occurring deposits.

Copper µg/L ND - 38 2 NE NE Erosion of naturally-occurring deposits.

Chromium µg/L ND - 0.6 0.0 100.0 100.0 Discharge from steel and pulp mills, erosion of naturally-occurring deposits.

Fluoride mg/L 0.2 - 1.0 0.6 4.0 4.0 Erosion of naturally-occurring deposits and discharges from fertilizers. Fluoride added at source.

Lead µg/L ND - 1.0 0.1 NE NE Erosion of naturally-occurring deposits.

Mercury µg/L ND - 0.20 0.02 2.00 2.00 Erosion of naturally-occurring deposits and runoff from landfills.

Nickel µg/L ND - 4.5 0.0 NE NE Erosion of naturally-occurring deposits

Nitrate mg/L ND - 3.7 1.5 10.0 10.0 Runoff from fertilizer, leaching from septic tanks, and naturally-occurring organic material.

Selenium µg/L ND - 3.1 0.9 50.0 50.0 Erosion of naturally-occurring deposits.

Sodium mg/L 5.4 - 79.9 17.5 NE NE Erosion of naturally-occurring deposits and runoff from road de-icing.

Sulfate mg/L 13 - 104 37 1000 NE Erosion of naturally-occurring deposits.

TDS mg/L 120 - 688 261 2000 NE Erosion of naturally-occurring deposits.

Turbidity (ground water and surface water sources)

NTU 0.02 - 2.840.01 - 0.74 0.34/0.03 5.0/0.3 TT

Suspended material from soil runoff. MCL is 0.3 NTU 95% of the time for surface water and 5.0 for groundwater. (The maximum turbidity is from a groundwater source. The average turbidity reflects blending of surface water and groundwater sources. 100% of turbidity data points were below the MCL.)

Lowest Monthly % Meeting TT % 100% (Treatment Technique requirement applies only to treated surface water sources)

SECONDARY INORGANICS - aesthetic standards

Chloride mg/L 9 - 170 36 SS = 250 NE Erosion of naturally-occurring deposits.

Iron µg/L ND - 200 13 SS = 300 NE Erosion of naturally-occurring deposits.

Manganese µg/L ND - 5 0 SS = 50 NE Erosion of naturally-occuring deposits.

pH 6.9 - 8.3 7.7 SS = 6.5 - 8.5

NE Naturally occurring.

Silver µg/L ND - 0.5 0.0 SS = 100 NE Erosion of naturally-occurring deposits.

Zinc µg/L ND - 30.0 0.1 SS = 5000 NE Erosion of naturally-occurring deposits.

VOCs

Chloroform µg/L ND - 36.8 4.6 UR NE By-product of drinking water disinfection.

Dibromochlorometh-ane

µg/L ND - 1.6 0.4 UR NE By-product of drinking water disinfection.

Bromodichlorometh-ane

µg/L ND - 5.5 1.3 UR NE By-product of drinking water disinfection.

All Other Parameters µg/L None Detected Various Various Various sources.

PESTICIDES/PCBs/SOCs

All parameters µg/L None Detected Various Various Various sources.

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DataWATER QUALITY

UNITS2014

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AVERAGE

MONITORING CRITERIA LIKELY SOURCE(S)/COMMENTS. Unless noted

otherwise, the data presented in this table are from testing conducted in 2014.MCL MCLG

RADIOLOGICAL

Radium 226 pCi/L -0.01 - 0.70 0.15 NE NE Decay of natural and man-made deposits.

Radium 228 pCi/L 0.13 - 3.00 0.83 NE NE Decay of natural and man-made deposits.

Radium 226 & 228 pCi/L 0.18 - 3.11 0.97 5.00 NE Decay of natural and man-made deposits.

Gross-Alpha pCi/L -1.2 - 12.0 3.1 15 NE Decay of natural and man-made deposits.

Gross-Beta pCi/L 1.1 - 14.0 6.3 50.0 NE Decay of natural and man-made deposits.

Uranium µg/L ND - 118.0 13.3 30.0 NE The high maximum result is not a violations, but triggers quarterly monitoring. Decay of naturally occurring deposits.

Radon pCi/L -9 to -1 -6 NE NE Naturally occurring in soil.

DISINFECTANTS/DISINFECTION BY-PRODUCTS

Chlorine mg/L 0.0 - 1.2 0.5 4.0 NE Drinking water disinfectant.

Chlorine Dioxide µg/L 0 - 209 5 800 NE Drinking water disinfectant.

Chlorite mg/L 0.10 - 0.67 0.39 1.00 0.80 By-product of drinking water disinfection.

TTHMs µg/L ND - 84.5 24.7 80.0 NE High result is not a violation. Violation is determined on an-nual location avg. By-product of drinking water disinfection.

HAA5s µg/L ND - 51.5 17.7 60.0 NE By-product of drinking water disinfection.

HAA6s µg/L 6.8 - 44.9 21.8 UR NE By-product of drinking water disinfection.

Highest Annual Location-wide Average TTHM = 42.1 µg/L, HAA5s = 27.8 µg/L

ORGANIC MATERIAL

Total Organic Carbon mg/L 0.6 - 2.6 1.8 TT NE Naturally occurring.

Dissolved Organic Carbon

mg/L 2.0 - 2.5 2.3 TT NE Naturally occurring.

UV-254 1/cm 0.006 - 0.050 0.024 UR NE This is a measure of the concentration of UV-absorbing organic com-pounds. Naturally occurring.

LEAD and COPPER (tested at the consumer’s tap) - monitoring required at least every 3 years.

Copper µg/L 11 - 370 114 AL = 1300 NE Copper violation is determined by the 90th percentile result. Corrosion of household plumbing systems, erosion of naturally-occurring deposits.

Lead µg/L ND - 87 5 AL = 15 NE Lead violation is determined by the 90th percentile result. Corrosion of household plumbing systems, erosion of naturally-occurring deposits.

90th Percentile Copper = 258 ppb, Lead = 4.2 ppb

# of sites above Action Level Copper = 0, Lead = 2

PROTOZOA (sampled at source water)

Cryptosporidium Oocysts/1L ND - 0.09 0.00 TT 0.00 Parasite that enters lakes and rivers through sewage and animal waste.

Giardia Cysts/1L ND - 1.10 0.42 TT 0.00 Parasite that enters lakes and rivers through sewage and animal waste.

MICROBIOLOGICAL

HPC MPN/mL ND - 738.0 46.2 500 0.0The high maximum result is not a violation because the HPC value is calculated into the Not >5% positive coliform samples per month. Even with this result the 5% was not exceeded.

Total Coliform % Positive per month

0.00% - 0.76% 0.07% Not >5% 0.00

MCL is for monthly compliance. All repeat samples were negative; no violations were issued. Human and animal fecal waste; naturally-occurring in the environment.

UNREGULATED CONTAMINANT MONITORING RULE (UCMR)

Chlorate µg/L ND - 225.2 30.3 UR NEThe UCMR is a monitoring program mandated by EPA. It requires public water systems to monitor various sites every three (3) years for different parameters selected by EPA. This rule collects occurance data on parameters that EPA is con-sidering for regulation. Sometime EPA includes parameters that already have an MCL but they would like to know the occurance of it at significantly lower levels than the current analytical method allows.

Chromium (total) µg/L ND - 3.241 0.607 100 100

Chromium-6 µg/L ND - 4.212 0.684 UR NE

Molybdenum µg/L ND - 7.529 2.127 UR NE

Strontium µg/L 80.7 - 972.6 360.3 UR NE

Vanadium µg/L ND - 5.173 0.854 UR NE

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UNITS2014

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AVERAGE

MONITORING CRITERIA LIKELY SOURCE(S)/COMMENTS. Unless noted

otherwise, the data presented in this table are from testing conducted in 2014.MCL MCLG

UNREGULATED PARAMETERS - monitoring not required

Alkalinity, Bicarbonate mg/L 60 - 288 145 UR NE Naturally occurring.

Alkalinity, Carbonate mg/L ND - 13 0 UR NE Naturally occurring.

Alkalinity, CO2 mg/L 45 - 212 107 UR NE Naturally occurring.

Alkalinity, Hydroxide mg/L None Detected UR NE Naturally occurring.

Alkalinity, Total (CaCo3) mg/L 15 - 236 121 UR NE Naturally occurring.

Bromide µg/L ND - 10.51 0.00 UR NE Naturally occurring.

Calcium mg/L 15 - 84 46 UR NE Erosion of naturally-occurring deposits.

Chemical Oxygen Demand mg/L ND - 18 11 UR NE Measures amount of organic compounds in water. Naturally occurring.

Conductance µmhos/cm 53 - 917 425 UR NE Naturally occurring.

Geosmin ng/L ND - 20.6 3.6 UR NE Naturally-occurring organic compound associated with musty odor.

Hardness, calcium mg/L 16 - 176 130 UR NE Erosion of naturally-occurring deposits.

Hardness, total mg/Lgrains/gallon

48 - 4023 - 23

17110

UR NE Erosion of naturally-occurring deposits.

Magnesium mg/L 2.7 - 47.0 13.9 UR NE Erosion of naturally-occurring deposits.

Molybdenum µg/L 0.8 - 0.8 0.8 UR NE By-product of copper and tungsten mining.

Oil and grease mg/L ND - 19 6 UR NE Petroleum hydrocarbons can either occur from natural underground deposits or from man-made lubricants.

Orthophosphates µg/L ND - 140.0 2.6 UR NE Erosion of naturally-occurring deposits.

TSS (total suspended solids)

mg/L ND - 4 0 UR NE Erosion of naturally-occurring deposits.

Turbidity (distribution system)

NTU 0.02 - 0.61 0.13 UR NE Suspended material from soil runoff.

Vanadium µg/L None Detected UR NE Naturally occurring.

1/cm: Reciprocal centimeters.

AL (Action Level): The concentration of a contaminant which, if exceeded, triggers treatment or other requirements a water system must follow.

CFU/100 ml: Colony-forming units per 100 milliliters.

CU: Color unit.

EPA: Environmental Protection Agency

FDA: Food and Drug Administration

HAA5s: Haloacetic acids.

MCL (Maximum Contaminant Level): The highest level of a contaminant in drinking water below which there is no known or expected risk to health.

MCLG (Maximum Contaminant Level Goal): Goal for highest allowable limit of contaminant.

MFL: Millions of fibers per liter.

MRDL (Maximum Residual Disinfectant Level): The max residual allowable for chlorine added to drinking water for disinfection purposes.

mg/L: Milligrams per liter, or parts per million (like 1 minute in 2 years).

MPN/mL: Most probable number per milliliter.

NA: Not applicable.

ND: None detected.

NE: None established.

ng/L: Nanograms per liter, or parts per trillion (like 1 minute in 2 million years).

NTU (Nephelometric Turbidity Units): A measure of water clarity.

pCi/L: Picocuries per liter.

pg/L: Picograms per liter, or parts per quadrillion (like 1 minute in 2 billion years).

Range: Values shown are a range of measured values. Single values indicate a single measured value.

SS: Secondary Standard

TT (Treatment Technique): A required treatment process intended to reduce the level of a contaminant in drinking water.

TTHMs: Total trihalomethanes.

TDS: Total dissolved solids.

TOC: Total organic carbon.

TON: Threshold odor number.

TSS: Total suspended solids.

µmhos/cm: microohms per centimeter.

µg/L: Micrograms per liter, or parts per billion (like 1 minute in 2,000 years).

UR: Unregulated at this time.

UV-254: Ultraviolet light measured at a wavelength of 254 1/cm.

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Cryptosporidium Cryptosporidium is a naturally-occurring, microscopic organism that may enter lakes and rivers from the fecal matter of humans or infected domestic and wild animals. When healthy adults are exposed to Cryptosporidium through the food or water they ingest, it can cause diarrhea, fever and stomach pains. For individuals with compromised immune systems, exposure to Cryptosporidium may pose a more serious health threat.

We are committed to providing protection against Cryptosporidium and other microorganisms by using a multi-barrier treatment approach. Although we are already meeting all EPA Cryptosporidium requirements with existing facilities and technologies, we will continue to pursue new technologies that may provide improved protection.

Radon Radon is a colorless, odorless gas found naturally in soil. While it can be present in drinking water obtained from underground sources, it is not typically a concern for water from surface sources such as lakes and rivers. EPA estimates radon in drinking water contributes less than two percent to the total radon levels found in air (radon in the air is the most likely source for health concerns). Radon in water can escape into the air when showering or cooking. The amount of radon present in water provided by Jordan Valley Water (as listed in the water quality data table) is not considered a health threat.

Lead If present, elevated levels of lead can cause serious health problems, especially for pregnant women and young children. Lead enters drinking water primarily from materials and components associated with service lines and home plumbing. We are committed to providing high quality drinking water, but cannot control the variety of materials used in residential plumbing. If you’re concerned that your plumbing may be causing elevated lead and copper levels, contact us at 801.446.2000 for more information. Information on lead in drinking water, testing methods, and steps you can take to minimize exposure is also available from EPA at 1-800-426-4791, or www.epa.gov/safewater/lead.

Message from EPA

Monday - Friday, 8 a.m. to 5 p.m.Billing & Service questions: (801) 565-4300Water Quality questions: (801) 446-2000

Although the water we treat and deliver is very high quality, there are some contaminants that EPA wants you to be aware of—all of which are listed in our data table at the levels they occur. Questions? Give us a call. 801-446-2000.