CM Y K Composite
* * * * * WEDNESDAY, APRIL 15, 2015 ~ VOL. CCLXV NO. 87 WSJ.com HHHH $3 .00
ware North to more accurately select applicantswho best fit the job. “Now we understand bet-ter what makes a great reservation sales appli-cant,” said Andy Grinsfelder, vice president ofsales and marketing for the Buffalo, N.Y.-basedcompany’s parks and resorts division.
Pre-hire assessments have been used foryears, but never have such tests been deployedso widely at companies across the U.S. The au-tomation of the job application process, com-bined with powerful data tools and inexpensiveonline software, have led to falling costs, moreaccurate results and a surge in use.
Eight of the top 10 U.S. private employersnow administer pre-hire tests in their job appli-cations for some positions.
These tests have, in effect, raised the bar forPlease see HIRING page A10
The Delaware North Cos., a hospitality com-pany whose customer-service representativeshelp people plan vacations at national parks,sometimes struggles these days to keep 80 orso seats filled at its call center in Fresno, Ca-lif.—a city tied for the 9th-highest unemploy-ment rate in the U.S.
The company has no shortage of job appli-cants. But finding the right candidates has got-ten tougher since the company started using acustomized assessment last year to see how ap-plicants stack up against top call-center work-ers in such traits as friendliness, curiosity andthe ability to multitask.
Managers said the new test, administered on-line, has reduced turnover and allowed Dela-
BY LAUREN WEBER
CONTENTSArts in Review.......... D5Business News B2,3,6,8Global Finance............ C3Heard on the Street C14Home & Digital...... D2,3In the Markets........... C4
Opinion................... A11-13Property Report C8-10Sports.............................. D6Technology................... B4U.S. News................. A2-5Weather Watch........ B8World News........... A6-9
s Copyright 2015 Dow Jones & Company.All Rights Reserved
>
What’sNews
Senators forged a bipartisandeal to give Congress reviewpower over an Iran nucleardeal. TheWhite House saidObamawould sign the bill. A1Obamawarned Iran to haltits unilateral military role inIraq, as the U.S. seeks toweakenTehran’s influence in the fightagainst Islamist extremists. A8 Iran’s foreignminister saidhis country isn’t seeking todominate Yemen and called fora truce in the conflict there. A8Obama backed the removalof Cuba from the list of stateterror sponsors, a key move inrestoring diplomatic ties. A9A Florida eye doctor facingcorruption charges with Me-nendez was indicted for alleg-edly cheating Medicare. A1 A Georgia judge sentencedeight former public-schooleducators to prison for inflat-ing student test scores. A3Christie called for Social Se-curity cuts, as the potentialpresidential candidate cast him-self as a fiscal truth-teller.A5 The Senate cleared a billto set a new formula for cal-culating payments to doctorswho treatMedicare patients.A4 The Justice Departmentcharged a former loan officer atthe Ex-Im Bankwith bribery.A2China is expanding two dis-puted islands as it builds sevenislets in the South China Sea.A7 Fighting flared in easternUkraine between govern-ment troops and rebels. A9 A Japanese court ordereda halt to plans to restart twonuclear reactors, citing con-cerns about safety. A9
Nokia is close to buyingFrance’s Alcatel-Lucent
in a deal aimed at creating aEuropean telecom giant tofend off Chinese rivals. A1 Avon is exploring optionsincluding a sale of the com-pany or its struggling NorthAmerican business. B1 The EU is set to file chargesagainst Google for violatingthe bloc’s antitrust laws, step-ping up a five-year probe. B1J.P.Morgan’s profit rose 12%on strong trading results, push-ing its shares to a 15-year high.Wells Fargo’s net fell 1.5%. C1 China’s economy began theyear on a downbeat note, grow-ing at a 7%annual rate last quar-ter, the slowest since 2009. A7The IMF expects little pickupin global economic growththis year amid slowing outputin major emerging markets. A6 Retail sales rose 0.9% inMarch from February, butU.S. consumers showed signsof continued caution. A2 Energy Future filed a planoutlining how the firm hopesto restructure $42 billion indebt and exit bankruptcy. B2The Dow gained 59.66points to 18036.70, buoyed by arebound in oil prices and somepositive earnings reports. C4 Intel’s profit rose 3% asdata-center growth offsetsofter demand for PCs. B4 Castleton has emerged asthe leading bidder for Mor-gan Stanley’s oil business. C1 JetBlue and partner MCRare in talks to turn the TWAterminal at New York’s Ken-nedy Airport into a hotel. C1
Business&Finance
World-Wide
These Tax Collectors Say FewCan Claim the Passion They Have
i i i
Revenue fans file away memorabilia to payingUncle Sam; allure of the 1913 Form 1040
cal ephemera—from those who ac-crue vintage plumbing fixtures toothers who stockpile slide rules—those who specialize in taxes aremet with bewilderment.
“When I would go into antiqueshops to see if they had anything
to do with taxes, theywould look at me as if Ihad two horns and atail,” says Mr. Scroggin.
Many collectors haveworked in tax-relatedprofessions, as lawyers,accountants, former IRSagents or economists.They are drawn to therich history of revenuecollecting—a topic thatothers find unspeakablydull.
“You are slaving awayin this little quiet obscure niche.You find your excitement whereyou can get it,” says JosephThorndike, director of the Tax His-
Please see COLLECT page A2
Jeff Scroggin is no ordinary taxcollector.
The Roswell, Ga., estate lawyeris one of a small but dedicatedgroup devoted to preserving me-mentos of an experiencemost people wouldrather forget: payingtaxes.
The 63-year-old Mr.Scroggin has amassedsome 100,000 relics ofAmerica’s taxpaying his-tory, a trove whose trea-sures include Civil War-era tax forms, yellowingtax manuals, InternalRevenue Service badgesbrandished by investiga-tors, “wanted” postersfor tax criminals, tax-themed art,tax tokens, tax board games, taxstamps and more.
It is a passion that brings littleglory. Among collectors of histori-
BY RACHEL EMMA SILVERMAN
A tax memento
Clinton Swings Into Campaign ModeWith Road Trip to Iowa
JUST
INSU
LLIVAN/G
ETTY
IMAGES
HEARTLAND VISIT: Hillary Clinton’s first appearance as a 2016 presidential candidate came on Tuesday at a community college in Monticello, Iowa. A4
Year-to-date share performance
THEWALL STREET JOURNAL.Source: WSJ Market Data Group
5
–15
–10
–5
0
%
J F M A
J.P. Morgans 0.7%
Wells Fargot 1.1%
TRADING UP: New earningsreports pointed to a revival onWall Street, sending J.P. Morganshares to a 15-year high. C1
TO GET A JOB, NEW HIRESARE PUT TO THE TEST
Applicants increasingly face assessments to gauge personality, performance
WASHINGTON—Key senatorson Tuesday forged a bipartisancompromise to give Congress re-view power over a final nucleardeal with Iran, winning the en-dorsement of a reluctant WhiteHouse and easing a standoffover lawmakers’ role in thetalks.
The White House said Presi-dent Barack Obama would signthe legislation, which was ap-proved unanimously by the Sen-ate Foreign Relations Committeeon Tuesday after lawmakersmade changes to the bill that ad-ministration officials said miti-gated their concerns. The mea-sure sets up an expeditedframework for Congress to re-view and potentially vote on a fi-nal agreement with Iran thissummer.
Accepting the Senate compro-mise could spare Mr. Obamafrom the embarrassment of theSenate overriding a veto of thebill, which was written by thepanel’s chairman, Sen. BobCorker (R., Tenn.). Such an over-ride would have been the first ofMr. Obama’s presidency.
The legislation, if enacted,would represent a rare assertionof congressional power over aforeign-policy matter that theWhite House would have pre-ferred to handle alone. Lawmak-ers have argued they should beable to weigh in on a deal hing-ing on the removal of congres-sional sanctions on Iran. WhileCongress has the power to au-
Please see IRAN page A8
BY KRISTINA PETERSON
Senators,ObamaYieldOn Iran
PARIS—Nokia Corp. is closeto buying French rival Alcatel-Lucent in a deal aimed at creat-ing a European telecommunica-tions-equipment behemothbetter equipped to fend off ris-ing Chinese rivals.
The two companies said Tues-
BY SAM SCHECHNER
day that they are in advancedtalks over a “full combination”of their businesses in whichNokia would offer a share ex-change for control of Alcatel-Lu-cent. The deal—while not yetsealed—is expected be an-nounced as early as this week,according to people familiarwith the matter.
The Finnish-French tie-upwould create a firm with morethan 100,000 employees andnearly €26 billion ($27.7 billion)in revenue, rivaling Sweden’s Er-icsson, the market leader. Thedeal would also arm the two
companies with more researchfirepower and a broader techno-logical arsenal in their fightagainst Chinese players like ZTECorp. and particularly HuaweiTechnologies Co., the No. 2 com-pany whose fast expansion hasrattled politicians in the U.S. andEurope.
“It’s a big champion thatcould compete with Huawei andChinese champions,” said FrenchEconomy Minister EmmanuelMacron after a meeting with thechief executives of both compa-nies.
Revolutions in communica-
tions technology are disrupting atelecom-equipment business thathas already suffered the whip-lash of the Internet and brutalprice wars when Huawei andZTE burst onto the internationalscene with low-cost cellular an-tennae more than a decade ago.
This time around, industry ex-ecutives expect a new set ofcommunication technologies tomore closely knit together manytypes of network gear, some-
Please see NOKIA page A7
Nokia, Alcatel Near MergerEuropean companies intalks to form networkinggiant to better take onsurging Chinese firms
Medicare’sTop BillerIs ChargedWith Fraud
A Florida eye doctor facingcorruption charges with NewJersey Sen. Robert Menendezwas indicted Tuesday for health-care fraud, with prosecutors al-leging he cheated the federalMedicare program while receiv-ing payments of $105 millionover six years.
The payments to Salomon E.Melgen continued for much ofthat time despite scrutiny by fed-eral officials, highlighting vulner-abilities in the federal programfor the elderly and disabled.
A federal grand jury indictedDr. Melgen, a North Palm Beachophthalmologist, on 46 counts ofhealth-care fraud, alleging amongother things that he filed falseMedicare claims between 2004and 2013, federal prosecutorssaid Tuesday.
The 61-year-old Dr. Melgenearlier this month had pleadednot guilty along with Sen. Me-nendez after being indicted inthe corruption case. Dr. Melgenwas released on $1.5 million bailin that matter. A lawyer for Dr.Melgen declined to comment onTuesday’s health-care indict-ment.
Dr. Melgen had gained atten-tion as Medicare’s top billerwhen Medicare released billingrecords a year ago that namedindividual doctors for the firsttime in three decades following alegal effort by The Wall StreetJournal. Making the data publiccould make it more difficult formedical bad actors to operate asfreely, according to health-carefraud and law-enforcement offi-cials.
Earlier this year, the Journalreported that the U.S. govern-ment will begin releasing Medi-care physician-payment recordsevery year, ensuring public ac-cess to how tens of billions of
Please see MELGEN page A4
BY CHRISTOPHER WEAVERAND CHRISTOPHER S. STEWART
Banks Bounce Back
Obama warns Tehran to haltunilateral moves in Iraq............ A8
EU antitrust regulator plansformal charges against Google... B1
How to SnagA Used Rocket
BUSINESS & TECH. | B1
DJIA 18036.70 À 59.66 0.3% NASDAQ 4977.29 g 0.2% NIKKEI 19908.68 À 0.02% STOXX600 411.70 g 0.5% 10-YR. TREAS. À 10/32 , yield 1.904% OIL $53.29 À $1.38 GOLD $1,192.80 g $6.50 EURO $1.0656 YEN 119.39
|
The ArcOf a Food FadPERSONAL JOURNAL | D1
infor.com/cloud
CloudSuite™Public Sector
CloudSuite™Business
CompositeYELLOW MAGENTA CYAN BLACK
P2JW105000-5-A00100-1--------XA CL,CN,CX,DL,DM,DX,EE,EU,FL,HO,KC,MW,NC,NE,NY,PH,PN,RM,SA,SC,SL,SW,TU,WB,WEBG,BM,BP,CC,CH,CK,CP,CT,DN,DR,FW,HL,HW,KS,LA,LG,LK,MI,ML,NM,PA,PI,PV,TD,TS,UT,WO
P2JW105000-5-A00100-1--------XA