Jeremy King

Future of Retail!

Scale to build technology. Scale to consume it. FAST.

The world’s largest

retailer.

Every week, 245 million

customers shop at 11,000

Walmart stores across 27

countries around the world.

1

Using Walmart’s scale for social good.

Save Money. Live Better.

Pay raise to half million associates

$1.4 billion in total giving

Sourcing $20B from women-owned

businesses

Sustainability Index

Scale to build technology. Scale to consume it. FAST.

$12B+ sales (+22%) . 15 acquisitions past 3 years

11 websites across the globe . ~3k Technologists

Silicon Valley . Portland . Carlsbad . Bangalore . Leeds . Ontario . Sao Paulo

Scale to build technology. Scale to consume it.

FAST.

Seismic shifts are putting customers in control

Brands are in control Retailers are in control Customer is in control

Shopper• Born 1935-1955

Retail Industry• Un-consolidated, <25% share• Wholesalers important• Few national retailers• Under 40 retail segments

Shopper• Born 1955-1975

Retail Industry• Top 100 chains: 50% share• Retailers become brands• Multiple store formats

• Supercenters• Clubs• Specialty

Shopper• Born after 1975

Retail Industry• Consolidated• Store segmentation – over 50

store types• Substitution of retail “types”

– store vs. site

1960-1990 1980-2010 2000 and beyond

Companies are leveraging technology to help accelerate the pace of change

Corporations in control

Customers in control

Everyone in control

Era of computing• From Department of Defense

to big corporations to personal computers

Innovation for Business first model

Era of connectivity• Instant communication

through smarter mobile phones

Innovation for customers model

Consumerization of the enterprise (BYOD)

Outsourcing/Open Sourcing• Software as a service• Cloud Computing• Shift from CapEx to OpEx

On The Go Everything

1950-2000 2000-2012 2012 and beyond

mission coming to life.

Serving 260+ million customers

Around the world…in new ways

Redefining the Walmart experience

Smart-phones

Tablets

ComputersHome

Delivery

Pick up

Stores & Clubs

mission coming to life.

CONVENIENCE and VALUE

matter most to customers

mission coming to life.

Mobile(Stores + Online)

New Walmart digital experience

Smart-phones

Tablets

ComputersHome

Delivery

Pick up

Stores & Clubs

Technology Data & Insights Next-Generation Supply Chain

Talent

Building the digital foundation

Technology Data & Insights Next-Generation Supply Chain

Talent

Building the digital foundation

Pangaea will transform

the customer experience

Pangaea will improve speed,

scalability, flexibility, and more

Pangaea offers better tools and

automation, global readiness,

larger catalog capacity, makes

it easier to do our job

CUSTOMERS

TECHNOLOGY

BUSINESS & ASSOCIATES

Pangaea: eCommerce operating system

“Are you out of your mind?”

Front-end

Services

Databases and Back-end Systems

Provisioning & Deployment

Servers

Data Centers

Site Tools

To powered by Open

Source.

Do we use it? YES.

Technology Data & Insights Next-Generation Supply Chain

Talent

Building the digital foundation

Data and insights to drive decisions

Customers Merchants

Operators

Customer Mission

Walmart Scale

Hadoop

Cleansed Data

BF*D

ACCESS

Data Prototype Launch at Scale

#BigDataDemocracy

Technology Data & Insights Next-Generation Supply Chain

Talent

Building the digital foundation

Dedicated Fulfillment Centers

Ship-from-store locations

Shared Distribution Centers

Next Generation Supply Chain

Winning by being Walmart

23

Next Generation Supply Chain

Winning by being Walmart

Technology Data & Insights Next-Generation Supply Chain

Talent

Building the digital foundation

25

Talent

Technology Data & Insights Next-Generation Supply Chain

Talent

Building the digital foundation

Set Direction

Scale to build technology. Scale to consume it. FAST.

Set Direction