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2015
Age UK WarwickshireAge UK Warwickshire
Elizabeth PhillipsChief Executive
Presented by
2015
Falling through the GapsNorth Warwickshire Borough
Age Gender
55-64 15
65-74 35
75-84 71
85+ 43
9%
21%
43%
26%
Single Males 27
Single Females 73
Couples 64
Total number of client households: April 2013 to March 2014 : 164
2015
Referrals
A Social Services 8
B Self 49
C Family/Friends 13
D Age UK 24
E Health Auth.
F Other 71
5%
30%
8%
15%
0%
43%
2015
North Warwickshire Borough
Age Gender
55-64 11
65-74 41
75-84 67
85+ 33
7%
27%
44%
22%
Single Males 21
Single Females 74
Couples 57
Total number of client households: April 2014 to March 2015 : 152
2015
Referrals
A Social Services 4
B Self 41
C Family/Friends 16
D Age UK 44
E Health Auth. 2
F Other 45
3%
27%
11%
29%
1%
30%
2015
Problem areas identified
• No smoke detectors (fire risk on first floor)• No door chain/bar• Large gaps around both front and rear doors, allowing draughts.• Letterbox seal broken, allowing draught• Basic locks on front and rear doors• Front step awkward for occupier• Key left in rear door lock (possible to turn from outside)• Utility room mat slips• Flex on iron twisted• No Lifeline phone system• Flue on multi-fuel stove needs sweeping.• No carbon monoxide detector.• Rail needed by shower.• Toilet seat raiser needed• Fuse board RCD not tested.• Numerous trip hazards outside property, mainly due to type of surface.• Eye test overdue• Hearing issues.
2015
Work Carried out by Handyperson • Fit grabrail by front step• Fit plastic grabrail by shower• Fit two smoke detectors• Fit door bar ( supplied free by North Warwickshire
Neighbourhood Watch)
Under current scheme with Eon (and supplied free of charge)
• Fit draught excluder strips around front and rear doorframes• Fit new letterbox seal• Fit radiator foils to two radiators in lounge.
6
52116
192
318
108
153
162
51
0.00
50.00
100.00
150.00
200.00
250.00
300.00
350.00
400.00
Mar Apr May Jun Jul
2015
Referrals by Date: 879
P2: 482
P1: 397
228
29
140110
28
344
0
50
100
150
200
250
300
350
400
Accepted Declined Awaiting Contact
Accepted/Declined/Awaiting Contact
P1 P2
0
5
10
15
20
25
0 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 46 47 48 51 53 55 57 60 63 70 74 75 76 88 102
No
of C
lient
s
Days elapsed from referral received to completed
P2
P1
Completed Client Referrals by No. of Days
0
2
4
6
8
10
12
14
16
18
External Referrals (2 or more) P2
P1
GP Navigators 1st March – 10th July 2015