Effective January 1, 2015

RESIDENT

HANDBOOK

225 North Washington Street

Bloomington, IN 47408

(812) 330-1411

Welcome

Please review this Resident Handbook for answers to

your basic questions and concerns; it is part of your

Lease. If you have any questions or concerns during

your residency, please contact us at:

CS PROPERTY MANAGEMENT

225 North Washington Street

Bloomington, IN 47408

PHONE:

(812) 330-1411

FAX:

(812) 332-2802

WEBSITE:

www.cspropertymanagement.com

You can rest assured that you have selected an

apartment community you’ll be proud to call home.

CS Property Management

GUIDE TO CS WEBSITE

We invite you to take advantage of the many

features on our website:

www.cspropertymanagement.com.

Once you have gained access to the website, you can:

• Use your credit card or checking account

to pay rent

• Submit routine (non-emergency)

maintenance requests

• Find information on your apartment complex

such as bus routes, laundry facilities, and parking,

as well as information on other CS locations

• Request more rent envelopes

• Contact the office to update your file

• Advertise your apartment to sublet it

• Download important forms

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24

UTILITIES

The ELECTRIC SERVICE must be in

your name during the entire term of

your Lease. Call Duke at

1-800-521-2232 or go online to

www.duke-energy.com. You must

provide proof of service to receive

your keys when you move in.

For CABLE SERVICE, VOIP and

BROADBAND internet service, visit

www.comcast.com or call

(866) 886-6838.

For GAS SERVICE contact

Vectren at (800) 227-1376

or visit them online at

www.vectrenenergy.com. This

service applies to Washington

Crossing and House residents only.

TABLE OF CONTENTS

Absence from Apartment 2

Apartment Entry 3

Bus Information 4

Fire Safety 5

Guests and Roommates 6

Late Charges 7

Laundry 8

Maintenance ABCs 9-12

Moving In 13

Moving Out 14

Noise Policy 15

Parking and Bicycles 16

Parkview Intercom Entry 17

Patio Rules 6

Pet Policy 18

Phone Numbers 19

Poolside Intercom Entry 17

Poolside Garage 20

Referral Bonus 7

Rent Payments 7

Safety Tips 21

Severe Weather 22

Subleasing Policy 23

Utilities 24

Website Guide 25

2

ABSENCE FROM APARTMENT

If you are planning to be away from your apartment for

an extended period of time (spring break, summer, etc.),

please call to alert the office and practice the following

safety precautions and energy conservation tips:

• Before you leave, turn off and unplug any device that

doesn't need to stay on. Many items like microwaves,

computers and especially televisions draw power

even when they're not in use.

• Take out the trash.

• DO NOT unplug the stove or refrigerator.

• Keep the heat at 58 degrees or above in cold

weather.

• Make sure your windows and doors are locked.

• Use a timer on an indoor light to give your apartment

that lived-in look while you're away. Look for a timer

that can be set to a random pattern.

• Stop by the post office and fill out a “Hold Delivery”

form for your mail and/or newspapers.

• Leave your apartment presentable in case there are

any leasing appointments during your absence.

23

SUBLEASING POLICY

• Residents must give written notice of intent to sublease

• Subleasing is the sole responsibility of the Resident and in

no way reduces the responsibility of the Resident to CS. If

Sublet fails to fulfill his/her agreement, the Resident is still

responsible to fulfill the terms of the Lease; as such the

Resident guarantees the Sublet’s performance.

• Resident is responsible to find a Sublet and to show the

apartment. If Resident requires CS to show the

apartment, there will be a $25 showing charge for each

appointment shown. This amount is payable in advance

of the showing.

• CS recommends advertising as soon as you know you

wish to sublease. The Resident is responsible to choose an

appropriate Sublet and CS is not responsible for Resident’s

choice.

• There is a $25 nonrefundable application fee, a $100

nonrefundable fee to execute the Sublease Agreement

and an additional $200 security deposit required.

• Signing a Sublease Agreement is by appointment only

and both the Sublet and the Resident are required to sign

the documents. Executing the Agreement may take up

to three business days to process. Call our office at 330-

1411 to make your appointment in advance of the day

you wish to begin subletting.

• The Sublet will come to the CS office on the move-in date

to complete the paperwork. If the move-in date is on the

weekend, then the next business day.

• The security deposits will be returned within 45 days of the

Lease end.

22

SEVERE WEATHER In order to forewarn you of natural disasters, the

Outdoor Warning Siren will emit a STEADY WAIL in case

of a tornado and a FAST SIREN in case of an unusual

emergency.

In case of a tornado, do not use elevators and stay

away from windows. It is wise to seek shelter in a

basement, hallway, bathroom or by a doorframe.

In case of heavy ice and snow, use extreme caution

along balconies, sidewalks and in parking lots. Always

use handrails when going up and down stairs. All

walkways, stairs and parking lots are plowed and

shoveled as quickly as possible and salt and sand is

used to help maintain traction. Our staff cannot be

everywhere at once so your patience is requested

during these times.

In case of a power outage, call Duke at (800) 343-3525.

Our office cannot report power outages due to Duke’s

automated system.

Get weather alert texts at www.co.monroe.in.us;

Monroe County Alert Notification.

3

APARTMENT ENTRY

Management reserves the right to access the

apartment during reasonable hours for the following

purposes:

• Inspecting and/or protecting

the apartment.

• Showing the apartment to

prospective buyers or renters.

• Making repairs, additions, or

alterations deemed necessary.

• In case of emergency, without

notice, to protect and/or repair

the property at all hours.

We make every effort to give advance notice by

phone, email or text before all apartment showings.

Be sure our office has your updated cell phone and

email address and check your phone and email

regularly.

Apartments are shown until they are leased. Keeping

your apartment neat helps lease it faster and leads to

fewer showings. We appreciate your cooperation!

BUS INFORMATION 4

Avoid the hassle of parking and high gas prices,

ride the bus!

• Bloomington Transit has stops near all CS

Property apartments

• Show your IU Campus Access Card and ride any

Bloomington Transit bus for free

• Regular fare is $1 and monthly passes are only

$30 for non-IU students

• Go to www.bloomingtontransit.com to look up

routes, stops and schedules

• Fare-free for IU students

• Night Owl service from 10 PM to 3 AM on

weekends on the A, 6 and 9 routes

• Go to www.iubus.indiana.edu for routes, stops

and schedules

21

BE SAFE and SECURE

COMMON SENSE PRACTICES

• Keep your apartment and car locked at all times, even

when you are at home. Be sure to lock the windows as

well as any doors.

• Make use of the peephole and/or chain lock. If you do

not have one, call the office and we will happily install

these safety measures for you.

• Do not answer the door to someone you do not know.

• Do not let people into locked buildings such as Parkview

and Poolside who you do not know.

• Do not keep your valuables in plain sight inside your

apartment, car or Parkview/Poolside storage locker.

• When having packages delivered, have them held at the

Post Office, UPS or FedEx or require a signature. Packages

unattended in the lobby are appealing to thieves.

• Always notify the police of any suspicious activity.

• Get Renter’s Insurance. CS

Property’s insurance doesn’t

cover the cost of damage to

or theft of your personal

items.

• CS Property Management is

not responsible for the

actions of others nor do they

promise security.

20

POOLSIDE PARKING GARAGE

• Garage rent is $30 per month and is due with the

apartment rent on the first of each month.

• Your parking spot number assignment is noted on the

first page of your Lease. Please refer to the garage

diagram to locate your assigned parking spot.

• Residents shall park only in their spot. If another vehicle is

parked in your assigned spot, please call the office. Do

not park in someone else’s spot.

• To open the garage door, place the garage key into the

post across from the garage entrance and turn the key to

the left.

• Only ONE car can pass through the garage entry at a

time; do not drive in tandem or the car following will be

damaged. Use caution and low speed.

• Residents are not permitted to perform maintenance

(such as oil change) in the garage area. Do not let your car idle in the garage.

• Your key and parking spot are for your use only and not

for visitors. One vehicle maximum per spot.

5

FIRE SAFETY

You should plan evacuation routes for your apartment and

building before an emergency happens.

SHOULD A FIRE OCCUR

• Call the fire department at 911. If possible, notify the

office too.

• If the building is on fire, get out of the apartment and stay

out! If you are behind a closed door, feel it with your

hand before opening it. If the door is hot, look for another

possible exit out of the room. If you are passing through a

smoky area, stay low so that your head is beneath the

smoke. If your clothes catch on fire, STOP, gently DROP to

the ground, cover your face and ROLL to smother the

flames. Leave your possessions behind, and never go

back into a burning building for any reason. Do not use

the elevator; take the stairs.

• If you started a kitchen fire, smother the fire using a pan

lid and turn off the burner. Never use water to fight a

grease fire, it will make matters worse; use baking soda or

your fire extinguisher instead.

FIRE EXTINGUISHER

• Inspect your fire extinguisher monthly to

ensure the pressure is at the recommended

level; the gauge should be in the green zone.

• To use, remember PASS: Pull the pin, Aim low,

Squeeze the level slowly and evenly and

Sweep the nozzle from side to side.

• If the extinguisher has been damaged or

discharged, contact the office immediately.

6

GUESTS AND ROOMMATES

• No person other than the Resident may occupy the

apartment for more than two weeks without the

written consent of Management. All persons

occupying the apartment for more than two

consecutive weeks must sign the Lease as a Resident.

• Each Resident is completely responsible and liable for

their guests’ actions, including parking, noise and

damages.

• All Residents on the Lease are responsible for the total

rent, not just his/her proportionate share.

PATIO AND POOL USAGE

2

• Please be respectful of other Residents and avoid loud

activities.

• CS Property Management is not responsible for injury

and lost or stolen personal property.

• Residents are responsible for their guests’ and invitees’

actions.

• Residents are responsible to clean up after

themselves, their guests and invitees.

• There is no smoking at the pool or on the deck.

19

IMPORTANT PHONE NUMBERS

IN THE EVENT OF A LIFE-THREATENING EMERGENCY,

ALWAYS CALL 911.

BLOOMINGTON POLICE (NON-EMERGENCY) (812) 339-4477

FIRE DEPARTMENT (NON-EMERGENCY) (812) 332-9763

INDIANA UNIVERSITY POLICE (812) 855-4111

PARKING ENFORCEMENT (812) 349-3436

BLOOMINGTON HOSPITAL (812) 353-6821

MONROE COUNTY SHERIFF (812) 349-2780

IU CAMPUS BUS (812) 855-8384

YELLOW CAB (812) 339-9744

IU HEALTH CENTER (812) 855-4011

BLOOMINGTON TRANSIT (812) 336-7433

IU SAFETY ESCORT (812) 855-7233

ROAD AND WEATHER CONDITIONS (800) 261-7623

IU PARKING OPERATIONS (812) 855-9848

18

PET POLICY

• Residents are permitted to keep no more than one

cat on the Premises. There is an additional $100

security deposit, a one-time $75 cleaning charge and

an additional $20 per month pet rent.

• Some cage-dwelling animals (hamsters, gerbils,

guinea pigs, parakeets) are permitted with

Management’s written approval and must remain in

their confinement. Ferrets, rats, spiders, rabbits,

snakes, lizards and dogs are NEVER allowed. Housing

an unauthorized pet will result in a $100 charge.

• Residents are not allowed, under any circumstances,

to house other people’s pets, even for a short visit.

Violation of this policy will result in a $100 charge.

• It is recommended that a liner be placed under the

litter box to prevent damage to carpet and linoleum.

• If the resident has (1) allowed the pet to excrete or

urinate on the apartment floor, (2) abandoned the

pet, (3) left the pet in the apartment for an extended

period of time without food or water, (4) failed to care

for a sick pet, or (5) violated pet rules, CS Property

Management may enter the apartment and remove

the pet for placement with the local authorities or

Humane Society.

• Residents are liable for the entire amount of all

damages caused by their pet and all cleaning,

defleaing, and deodorizing required because of said

pet. Payment for damages, repairs, cleaning,

replacements, etc. shall be due immediately upon

demand.

• We ask that our cat owners remind the office about

the cat when calling in a work order to prevent

escape.

7

RENT PAYMENTS AND LATE CHARGES

Rent is due on the 1st day of each month. Payments received

after the close of business on the 5th day of the month will be

assessed a $25 late charge. An additional $25 will be

assessed if the full payment is not received by the 10th of the

month. Remember to allow for mailing time, holidays and

weekends. Partial rent payments are considered non-

payment. Acceptable payment methods include:

Personal/E-Check: Make sure your name and apartment

number are on your check, made payable to CS Property

Management. Post-dated checks are deposited the day

they are received. Rent envelopes are provided. If you

prefer, for $2 you can pay online at our website with your

routing and account numbers.

Credit/Debit Card: Visit our website

or call (866) 729-5327 to pay with a

credit or debit card. A processing

charge will be added to your total.

Cash is never accepted. If cash is

your only option, get a money order or cashier’s check.

Mail or bring payments to: CS Property Management,

225 North Washington Street, Bloomington, IN 47408.

NSF Charge: A returned payment for any reason will incur a

$25 NSF charge.

REFERRAL BONUS

When you refer someone to us who in turn signs a lease, we

will credit your account in the amount of $100 as our way of

saying “Thank You”. This bonus does not apply to finding a

roommate to add to your Lease.

8

LAUNDRY

RESIDENTS ARE NOT ALLOWED TO PROVIDE THEIR OWN

WASHING MACHINES.

ALLEN COURT, GRANT STREET, MAPLE GROVE, MAPLE LEAF

WASHINGTON CROSSING AND WASHINGTON TERRACE

• There are no on-site laundry facilities at these properties.

Laundry Works is located at 312 East 3rd Street.

CANADIAN

• Coin-operated laundry facilities are located in the

basement of the 327 (east)

building. Use your laundry

room key to enter.

EASTSIDE, STADIUMVIEW AND

TOUCHDOWN TERRACE

• Coin-operated laundry

facilities are located between

Touchdown 2 and 3 on 19th

Street.

HUNTER AND SUN TERRACE

• Coin-operated laundry facilities are located at both of

these complexes. Use your laundry room key to enter.

PARKVIEW

• Coin-operated laundry facilities are in the basement of

the building.

POOLSIDE

• Coin-operated laundry facilities are located on the south

wing of each floor of the building.

SPRINGMILL

• Laundry facilities are available at Yorktown Apartments,

on the corner of Smith Road and Morningside Drive.

PROBLEMS WITH EQUIPMENT OR LOSS OF COIN: Contact Jetz Service at www.jetzservice.com and click on “report a problem”

or call them at (800) 530-5719.

PARKVIEW AND POOLSIDE

ENTRY SYSTEM

INTERIOR LOBBY ENTRY

You must have a separate key to access the building. Turn

the key to the left to open the door. Do not pull on the key

to open the door; pull on the door handle.

TELEPHONE INTERCOM ENTRY SYSTEM-Poolside

The system operates with your wall-mounted telephone. Your

guest simply dials your code number or selects your name by

scrolling through the electronic directory on the lobby panel

and your telephone will ring. When answered, you will be in

communication with your guest.

To unlock the main door, dial "9" from your telephone. The

door will unlock for 20 seconds allowing your guest entry. To

refuse entry, simply hang up.

If engaged in a conversation on your land line, a double ring

will be heard and the intercom phone will ring when a visitor

places a call. Flash the hook switch on the intercom phone

to answer the call. This action will automatically put the

outside line on your land phone "on hold." You can open the

main door by dialing "9" on the intercom phone or refuse

entry by flashing the hook switch on the intercom phone.

Both actions will automatically reconnect you to the

previously "on hold" caller to continue your conversation. In a

similar manner, you can answer your outside caller while

talking to the guest in the lobby. Please note that you

cannot put your guest "on hold" due to a system allowable

talk-time limit (normally 60 seconds).

INTERCOM ENTRY SYSTEM-Parkview

There are two buttons on your intercom system. One button

is labeled “talk”. Press that button and hold it in while you

speak. Release the button to hear the other party speak.

Press the button labeled “door” to unlock the front door for

your guest.

17

16

PARKING AND BICYCLE INFORMATION

PARKING PERMITS

Affix your permit on the driver’s side of your rear windshield.

Vehicles without current permits are subject to towing. Inform

your guests of restricted parking where applicable. A parking

permit does not guarantee a parking space.

TOWING INFORMATION

Residents with parking permits may park only at the complex in

which they reside. In the event that you or your guest’s car has

been towed, call the office at (812) 330-1411 or call the towing

company; see signs posted in the parking lot.

ALLEN COURT, MAPLE GROVE, MAPLE LEAF AND PARKVIEW

Parking spots are for residents only. No guest parking.

CANADIAN, EASTSIDE, SPRINGMILL, STADIUMVIEW, AND SUN TERRACE

Parking spots are for residents and their guests.

GRANT STREET , HUNTER AND WASHINGTON TERRACE

Limited parking spots are for residents only on a

first come, first served basis. No guest parking.

POOLSIDE

There is limited resident parking behind the

building. Residents may rent a space in the

garage. See Poolside Parking Garage in this

Handbook for more information.

TOUCHDOWN TERRACE

Parking spots are for residents; guest parking is

limited to the back rows of spaces in front of

Touchdown 2 and 3.

WASHINGTON CROSSING

Parking spots are for CS Property Management employees and

their customers only.

ALLEN COURT, GRANT STREET, HUNTER, MAPLE GROVE, MAPLE LEAF,

WASHINGTON CROSSING AND WASHINGTON TERRACE residents

may obtain City Neighborhood Zone parking permits. Visit

www.bloomington.in.gov for more information.

BICYCLES must also display a CS sticker that is easily visible.

9

MAINTENANCE ABCs

For routine maintenance, call, email or report minor problems

online. These requests are received during normal business

hours and are typically handled within two business days. If

you are not home during our visit, we will leave a tag inside

your door outlining repairs made.

For emergency maintenance such as a water leak, clogged

line, gas smell, no heat or hot water, CALL (812) 330-1411 for

our answering service; an operator will take your call 24-hours

a day. Always call 911 in the case of a life-threatening

emergency.

AIR-CONDITIONER (Wall units)

• Make sure the vent is closed. Adjust to your

desired setting. For maximum efficiency,

keep your filter clean by rinsing it in water

and drying it before putting it back in.

Push the filter light button to reset.

AIR-CONDITIONER (Central Air)

• Set thermostat to cool, fan to auto and adjust temperature.

DISHWASHER

• Only use detergent made for a dishwasher; liquid soap can

damage the unit. Do not overfill the soap dispenser. You

may not provide your own dishwasher.

ELECTRICAL

• If you have a complete power outage not caused by

blowing a fuse or breaker, call Duke at (800) 343-3525.

FREEZING WEATHER

• When the temperature drops below 20 degrees at night,

run a thin stream of water from your kitchen and bathroom

sink faucets. Open the cabinet doors below the sinks to

prevent frozen and/or burst water pipes. Make sure your

heat is set to a minimum of 58 degrees; never turn the heat

off in winter.

10

MAINTENANCE ABCs

GARBAGE DISPOSAL

• Turn on the cold water and then turn on the disposal.

Slowly put food items in and run until done. Turn off the

disposal then turn off the water. Do not put rice, kitty

litter, oatmeal, potato skins, or large quantities of anything

at once down the disposal. If the disposal isn’t working,

press the red reset button found on the bottom of the

disposal unit under the sink. If it still isn’t working or if you

break a glass or drop a bottle cap in it, call the office.

GAS STOVES (Pilot Lights)

• If the pilot light goes out and/or you smell gas, call the

office. Don’t light the pilot light yourself. FYI, your stove

top will always be warm if the pilot light is lit.

HANGING PICTURES

• Please use only tacks or nails to hang pictures. Sticky tack

and tape can damage the drywall when removed.

HEATING (Baseboard Heat)

• Adjust the wall thermostat to your desired temperature.

Keep curtains, bedding, papers, etc. away from heaters

for best results and for safety reasons. Heat is radiant and

does not blow.

HEATING (Central Heat)

• Set thermostat to heat, adjust the

temperature and then set the fan on

auto. Never store items in the furnace

closet. Parkview and Poolside heat is

turned on when the weather is

consistently cool, usually in October.

LIGHTS

• If you need help changing an overhead light, please call

the office or email us.

15

NOISE

Apartment living requires courtesy and consideration at

all times. Your neighbor might need study time or have a

different sleeping schedule than yours. You don’t want

to be disturbed by their noise and they don’t want to be

disturbed by yours. One of the main reasons for conflicts

among apartment neighbors is noise.

Please be mindful of the volume and especially the bass

on your television, music, and video games. Consider

using headphones. Take care when exercising not to

disturb your downstairs neighbor. Don’t be a door

slammer. In nice weather, noise can carry via the open

windows. Musical instrument practice is not allowed.

When in common areas such as

hallways, the patio or club

room, be respectful and avoid

loud activities. Voices carry!

If you have a gathering at your

apartment, remind your guests

that their actions reflect on you.

If you get complaints from a

neighbor, you need to respond.

Don’t ignore the knock at the door or the phone calls.

Paying attention and addressing their concerns will keep

you out of trouble.

If you experience ongoing noise complaints with a

neighbor, call the office during normal business hours to

file an anonymous complaint. If you experience an

ongoing noise problem after hours, file a noise complaint

with the police by calling (812) 339-4477.

The City of Bloomington has specific standards for

noise both day and night. To find out more

regarding the ordinance, visit:

www.bloomington.in.gov/noise-ordinance

14

MOVING OUT

• Before your Lease ends, you will receive a letter and/or

email notifying you of the time and date of your move-

out inspection. If you intend to vacate the apartment

prior to your lease-ending date, please let us know.

• You do not need to be present at the move-out

inspection. If you prefer, you may leave your keys,

forwarding address and parking permit on the kitchen

counter. Failure to turn in your keys that day will result in

a charge of $75.

• Make sure the apartment has been cleaned of all

personal items and trash or you will be charged $25 per

item/bag. Parkview and Poolside residents should also

be sure to empty their storage bins. Do not leave behind

cable/internet boxes as they will be discarded. Make

sure the windows are shut and the front door is locked.

• Have all utilities disconnected. The electric service must

remain in your name until your lease ends, even if you

vacate earlier. Duke requires a 3-day notice.

• Do not plan to move out the day your lease ends; your

apartment needs to be vacant for the move out

inspection. Failure to vacate by the lease-ending date

will result in a $300 per day holdover charge.

• Make sure any outstanding balance is paid. You are

responsible for your rent and electric service through the

end of your lease, even if you vacate earlier. Your

security deposit cannot be used to pay your last month’s

rent.

• If applicable, you will receive your security deposit

refund within 45 days of your lease end; it will be mailed

to your forwarding address. If damages exceed the

amount of the deposit, you will receive an itemized

statement with the balance due in 30 days.

11

MAINTENANCE ABCs

LOCKOUT

• If you are locked out of your apartment after regular

business hours, on a holiday or on a weekend, please call

(812) 330-1411. There will be a $35 fee payable in cash

only to have our maintenance technician unlock your

apartment for you. Please leave a call-back number

where you can be reached. Be prepared to show photo

ID and pay $35 cash to the technician when he arrives.

LOCKS AND KEYS

• Locks may not be changed or added without prior

Management consent. The cost to change locks is $75.

Lost keys can be replaced for $5

each.

OUTLETS

• Outlets may be controlled by a light

switch at Parkview and Poolside

bedrooms, and Grant, Eastside,

Hunter, Springmill, Stadiumview, Sun

Terrace and Touchdown Terrace living

rooms.

PAINT

• We prefer that you do not paint your apartment.

However, if you choose to paint the walls, a flat rate of

$500 will be assessed upon move-out. You may NOT paint

the woodwork, window casements, cabinets or any other

permanent structure nor place wallpaper on the walls.

PEST CONTROL

• Please keep the apartment clean and free of all matter

that may attract pests and rodents. All properties are

treated on the exterior to prevent infestation. Any

additional pest control charges incurred by Management

will be charged to the Resident.

12

MAINTENANCE ABCs

SATELLITE DISHES

• No satellite dishes or TV antennae may be mounted to

any common area of the ground or building including

exterior walls, roofs, windowsills, halls and/or stairwells.

SMOKE DETECTORS

• Test your smoke detector monthly. If you need the

battery changed, call the office. If the alarm sounds while

you are cooking, it’s doing its job! Do not disable or

tamper with the smoke alarm; this is a Lease violation with

a $100 charge and is grounds for immediate eviction.

SMOKING

• Smoking is NOT allowed in any common areas, laundry

rooms and hallways per Bloomington City Ordinance.

Please dispose of your cigarette butts in a responsible

manner; do not throw them on the ground or parking lot.

TOILETS

• Only toilet paper and excreted

substances should be flushed down

your toilet. Do not flush wipes,

paper towels, kitty litter, feminine

hygiene products, condoms, etc. as

this may overflow your toilet and

damage your and your neighbors’

apartments at your expense.

TRASH

• You must bag your trash to take it to the Dumpster. Do

not leave trash bags outside of your door.

WATER PROBLEMS

• If you have any water leaking anywhere, or have a

running toilet, call the office immediately!

13

MOVING IN

• Come to our office on the day your Lease begins to

collect your keys, pay any outstanding balance due

and complete your paperwork. Check-in is between

Noon and 4:30 PM, Monday through Friday. If you

are unable to come during those hours, please call in

advance to make other arrangements.

• Your move-in inspection has been scheduled for you

within 10 days of your lease beginning. Please fill out

the Move-In Inspection-Prepared by Resident form

and have it ready for the inspection appointment.

Make notes of any repairs or damages you would like

to document on this form. Put a star by any items

requiring attention. Do not wait until your move-in

inspection to report important repairs (toilet won’t

flush, water leak, no heat, etc.).

• Once we have received your form,

we will schedule a technician to

make repairs. If you are not at

home, a tag will be left on the

inside of your door letting you

know that we have made any

necessary repairs. Please note that

some conditions may not require

repair but will be noted in your file

so that you will not be charged at move-out time.

• Test your smoke alarm by holding the test button for

10 seconds. If the alarm sounds, sign off on the

Smoke Detector Compliance form and keep it with

the Move-In Inspection form. If it doesn’t sound,

please report the problem to the office.

• Parkview and Poolside residents should choose one

available storage locker. Hang your name tag on

the hook over the locker door and provide your own

lock. Do not store valuables in plain sight. CS

Property is not responsible for lost or stolen items.

• If you were provided a name tag for your mailbox,

put it up so your mail can be delivered to you.