Date post: | 07-Aug-2015 |
Category: |
Education |
Upload: | chung-hsiang-hsueh |
View: | 54 times |
Download: | 1 times |
AgendaOverview
Knowledge base
Self-support
Assisted support
Proactive support
Summary
knowledge
knowledge
Basis
Self-support
Assisted support
Knowledge Base
Proactive support
Self-support
Online library or tools for user to do trouble shooting themselves
Search function
Forum user > critical mass