2016-09-22 Information and Communication Technology Definition The Information and Communication Technology (ICT) sector is defined as a variant of NAICS industries. This sector is comprised of technologies such as desktop and laptop computers, software, peripherals, and connections to the Internet that are intended to fulfil information processing and communications functions. This sector also includes industries primarily engaged in producing goods or services, or supplying technologies, used to process, transmit or receive information. The underlying principles involving the definition of this sector are: For manufacturing industries, the products of a candidate industry: - must be intended to fulfil the function of information processing and communication including transmission and display, or must use electronic processing to detect, measure and/or record physical phenomena or to control a physical process. For services industries, the products of a candidate industry: - must be intended to enable the function of information processing and communication by electronic means. The production (goods and services) of a candidate industry must primarily be intended to fulfil or enable the function of information processing and communication by electronic means, including transmission and display (Statistics Canada, 2015). The Durham Workforce Authority considers information technology (IT) a subsector of ICT. The term ICT is an umbrella term that fully encompasses a variety of technologies and is not limited to software and computer services industries. Overview of the Industry The information and communication technology (ICT) industry continues to grow and develop in Durham Region. Today, virtually all industries and sub-sectors need some form of ICT support, whether through basic or advanced supports. This sector has experienced significant business growth in the professional, scientific and technical service subsectors (City of Oshawa, 2013). The creation of niche subsectors have emerged to support other businesses through software, publishing, telecommunications and other information services (City of Oshawa, 2013). The ICT industry continues to be key sector within existing Durham Region clusters, and continues to support and encourage growth and development in other up and coming industries within the Region. This industry continues to attract and develop Durham Region’s creative economy and serves as an opportunity for further expansion (Town of Ajax, 2010). The National Research Council of Canada states that ICT industries are the backbone of the global digital economy and constitute a key driver of productivity growth in a knowledge-based economy (National
Transcript
2016-09-22
Information and Communication Technology
Definition The Information and Communication Technology (ICT) sector is defined as a variant of NAICS industries.
This sector is comprised of technologies such as desktop and laptop computers, software, peripherals,
and connections to the Internet that are intended to fulfil information processing and communications
functions.
This sector also includes industries primarily engaged in producing goods or services, or supplying
technologies, used to process, transmit or receive information.
The underlying principles involving the definition of this sector are:
For manufacturing industries, the products of a candidate industry:
- must be intended to fulfil the function of information processing and communication including
transmission and display, or must use electronic processing to detect, measure and/or record
physical phenomena or to control a physical process.
For services industries, the products of a candidate industry:
- must be intended to enable the function of information processing and communication by
electronic means.
The production (goods and services) of a candidate industry must primarily be intended to fulfil or
enable the function of information processing and communication by electronic means, including
transmission and display (Statistics Canada, 2015).
The Durham Workforce Authority considers information technology (IT) a subsector of ICT. The term ICT
is an umbrella term that fully encompasses a variety of technologies and is not limited to software and
computer services industries.
Overview of the Industry The information and communication technology (ICT) industry continues to grow and develop in
Durham Region. Today, virtually all industries and sub-sectors need some form of ICT support, whether
through basic or advanced supports. This sector has experienced significant business growth in the
professional, scientific and technical service subsectors (City of Oshawa, 2013). The creation of niche
subsectors have emerged to support other businesses through software, publishing,
telecommunications and other information services (City of Oshawa, 2013). The ICT industry continues
to be key sector within existing Durham Region clusters, and continues to support and encourage
growth and development in other up and coming industries within the Region. This industry continues
to attract and develop Durham Region’s creative economy and serves as an opportunity for further
expansion (Town of Ajax, 2010).
The National Research Council of Canada states that ICT industries are the backbone of the global digital
economy and constitute a key driver of productivity growth in a knowledge-based economy (National
Research Council of Canada, 2012). The ICT sector is continuously growing and accounts for 3.1% of
employment across Canada (Innovation, Scientific and Economic Development Canada, 2016).
Regional innovation and industry support organizations have contributed to the creation of innovative
and inventive spin off companies within ICT sub-sectors (City of Oshawa, 2013). The ICT sector currently
has the potential for business investment, attraction and expansion within Durham Region (Town of
Ajax, 2010). As the economy of Durham Region shifts towards a knowledge-based economy, there is an
emphasis on service sectors, such as ICT, to support this growth and transition (Town of Ajax, 2010).
Durham Region’s good location, affordable land, proximity to post-secondary institutions and
transportation makes the Region a prime location to start a business in the ICT sector (Clarington Board
of Trade & Office of Economic Development, 2016).
Currently, Durham Region fosters local innovation and development through several Business Parks
located across the Region. The Clarington Technology Business Park is focused on science, technology
and research, which continue to support the growth and development of clusters within the Region
(Clarington Board of Trade & Office of Economic Development, 2016). The Town of Whitby also has
several Business Parks which continue to foster the development of healthy research partnerships
(Town of Whitby, 2015). These business parks put an emphasis on cross-sectoral collaboration in order
to ensure growth within a variety of sectors and clusters.
Within the Town of Ajax, the highest rate of business growth has been in engineering, web & software
and design services; key subsectors of the ICT industry (Town of Ajax, 2010). ICT services represent a
significant business and labour force attraction and retention opportunity for Durham Region due to the
Region’s ability to foster and support growth through collaboration (Town of Ajax, 2010).
Durham Region tech companies have access to local organizations that support start-ups and
entrepreneurship through programming, mentoring, accessing capital and other services such as
professional services firms in banking, accounting, and legal with experience in international markets
(Durham Region Economic Development, 2015). With the presence of five of Canada’s largest
information technology talent producers, including University of Ontario Institute of Technology and
Trent University, Durham Region is recognized as one of Canada’s fastest growing clusters (Region of
Durham, 2016). Durham Region has evolved into an information technology hotbed, as it is the location
of many key employers in the sector (Region of Durham, 2016). Durham Region is also the home to the
Spark Centre, one of fifteen regional innovation centres. The Spark Centre produces a thriving
entrepreneurial community that embraces innovation and technology in order to compete as a part of a
world class innovation cluster. The ICT industry has the ability to transform existing sectors into further
productive and competitive sectors, in addition to helping them thrive nationally and compete globally.
Post-secondary institutions in the Region have created innovative programming to ensure a highly
skilled and educated workforce to support the growth of the industry. The creation of industry specific
specialized programs such as the Bachelor of Innovation Technology program and Master of Information
Technology Security program, which is one of the few specialized IT security programs in the world,
continue to raise the profile of this sector in Durham Region (City of Oshawa, 2013). Durham College and
UOIT continue to support a strong entrepreneurial culture and talent development infrastructure within
growth areas (City of Oshawa, 2013). Currently, 80% of the IT workforce in Ontario has a post-secondary
degree, indicating that the ICT sector requires highly skilled and educated workforce in order to
continue to succeed (Invest in Ontario, 2015).
The Durham Workforce Authority considers the ICT sector a Subject Mater Working Group for the Local
Employment Planning Council (LEPC) because it demonstrates the ability to continuously grow and
support existing industries located in Durham Region. The ICT sector supports existing sectors through
innovative technologies and practices, while modernizing current business practices and systems. This
industry is an integral part to shifting the local economy towards a knowledge-based economy. Cross
sector collaboration is essential to the success of Durham Region’s economy and workforce. Supporting
knowledge-based jobs represent a key component of the Region’s creative economy and future
economic growth (Town of Ajax, 2010).
Sample of Local Employers City of Pickering Search Engine People, RBRO Solutions, Durham IT, ESimplified Inc.,
Murray and Gillespie Computer Solutions Inc., D.A.E Consulting Inc., CSI Power & Environmental Inc., Unisys Canada Inc., TM Online Marketing
Town of Ajax A. P. Computers Inc., Simplicity Computer Solutions Inc., CRSC Data Centre Solutions
Town of Whitby 360insights, McGraw-Hill Ryerson Ltd., Horn IT Solutions, Kaba Group, Deighton Associates, Geekspeak, ClubIT,
City of Oshawa Lakeridge Health, Durham College*, University of Ontario Institute of Technology, Minacs Ltd., Cimetrix Solutions Inc., Syncreon, Pival International, Conpute, Three Wise Men, I-Tec Electronics, General Motors Canada, Citrus Strategy Design Consultation, Blanclick, Mojility, Resource Software International, IFTech
Municipality of Clarington 368 Durham, Geek Girl Media, SepComp, Aspen PC, Simplistic Technologies Computer Service
Township of Scugog Compfitness, Scugog Computers, Allen Computers & Electronics, Major Tech Computers, Network Know-How
Township of Brock Your Computer and Sign, TerrTech Computer Solutions, Brock Digital
Township of Uxbridge Scarsin I2E, Savy Computer Solutions, Mesh Networks, Alexander Computer Services, Provident PC
*Multiple locations in Durham Region
Canadian Business Counts – Durham Region Data within the Canadian Business Counts table represents counts of active businesses by industry
classification and employment-size categories for Canada and the provinces and territories. The counts
are compiled from the Business Register, Statistics Canada's central listing of Canadian businesses. The
table below represents a sampling of active businesses, as of December 2015 within the Durham Region
in the information and communication technology sector. Sourced from Statistics Canada 2015.
6552 Other customer and information services representatives
3,100 160 1,235 1,070 235 0
Key Performance Indicator – Durham College Each year, Durham College produces a Graduate Employment Report based on information compiled
from the KPI survey. The information contained in the report profiles the employment status of Durham
College graduates from post-secondary programs in 2014. Six months after graduation, graduates are
contacted by an independent consulting firm (hired by the Ministry of Training, Colleges and
Universities), regarding their employment status. The table below represents programs within the
information and technology sector.
Program Name Total Graduates
Full-Time
Program Related
Part-Time
Program Related
Full-Time Program
Unrelated
Part-Time Program
Unrelated
Percentage Working Related
Percentage Working
College Totals 4,101 794 158 353 158 55 84
911 Emergency and Call Centre Communications
50 11 0 4 5 48 87
Advanced Law Enforcement and Investigations
21 4 0 6 0 40 100
Animation - Digital Arts 11 2 0 2 1 40 100
Animation - Digital Production 19 5 0 0 2 45 64
Business - Accounting - Transfer to UOIT Bachelors of Commerce
9 0 0 0 0 0 0
Business Administration - Accounting
34 4 0 3 0 33 58
Business Administration - Marketing
28 8 2 4 0 67 93
Business - Accounting 45 9 1 5 2 56 94
Business - Marketing 22 5 0 2 0 63 88
Business - Information Systems*
Computer Programmer 16 1 0 4 0 17 83
Computer Programmer Analyst 30 9 0 2 0 56 69
Computer Systems Technicians 24 6 0 1 3 46 77
Computer Systems Technology 32 12 0 3 1 60 80
Digital Photography 35 3 1 8 4 22 89
Digital Video Production 48 5 3 1 5 44 78
Game Development 16 2 0 4 4 17 83
Graphic Design (GDES) 7 1 0 2 0 33 100
Graphic Design (GRPH)* 36 11 3 2 1 67 81
Information Systems Security - Computers and Networking
6 0 0 1 0 0 50
Interactive Media Design 7 1 0 1 0 33 67
Internet Applications and Web Development
30 9 1 1 2 48 62
Library Technician*
Library and Information Technician
21 2 3 1 1 63 88
Multimedia Design 23 3 2 2 0 38 54
Pre-Media 16 35 14 10 4 61 79
* In accordance with the Freedom of Information and Privacy Protection Act (FIPPA) data for programs
with fever than five graduates is not published
Terms of Reference Within this document data related to the industry is classified within two categories; Place of Work
(POW) and Place of Residence (POR).
Place of Work – is defined as individuals employed within the Durham Region.
Place of Residence – is defined as Individuals who reside within the Durham Region.
Industry Overview (NAICS) The North American Industry Classification System (NAICS) is an industry classification system developed by the statistical agencies of Canada,
Mexico and the United States. Created against the background of the North American Free Trade Agreement, it is designed to provide common
definitions of the industrial structure of the three countries and a common statistical framework to facilitate the analysis of the three
economies. NAICS is based on supply-side or production-oriented principles, to ensure that industrial data, classified to NAICS, are suitable for
the analysis of production-related issues such as industrial performance.
NAICS is a comprehensive system encompassing all economic activities. It has a hierarchical structure and is composed of sectors (two-digit
codes), subsectors (three-digit codes), industry groups (four-digit codes), and industries (five-digit codes). At the highest level, it divides the
economy into 20 sectors. At lower levels, it further distinguishes the different economic activities in which businesses are engaged.
NAICS Code Description Jobs in Durham Region (POW)
*Self-Employed #2 includes self-employed with an incorporated business and self-employed with an unincorporated business. Also included
among the self-employed are unpaid family workers.
Industry Overview (NOC) The NOC system is based on categorizing occupations by their evaluated skill level and skill type. Each NOC code consists of four digits. The first
digit denotes the occupation's skill type; the second denotes the occupation's skill level. Combined, these two digits define the NOC "Major
Group" for all occupations with the same skill level and skill type. The final two digits are employed to narrow, or "drill down", to a specific
occupational group. The third digit, combined with the "Major Group", defines the "Minor Group". The fourth digit identifies even further the
specific occupation within the "Minor Group", referred to as the NOC "Unit Group". The NOC is a standard that classifies and describes
occupations in the Canadian economy. It is the foundation for occupational statistics and labour market information. Sourced from the Ministry
of Advanced Education and Skills Development, 2016).
1431 Accounting and related clerks 15 20 1,350 1,275 45 $38,286 $39,183 $36,722 $35,985
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
0213 -Computer and
information systemsmanagers
2147 -Computer engineers
(except softwareengineers and
designers)
2171 -Information systems
analysts andconsultants
2172 -Database analysts
and dataadministrators
2173 - Softwareengineers and
designers
2174 -Computer
programmers andinteractive media
developers
2175 - Webdesigners and
developers
2281 -Computer network
technicians
Workforce Age Breakdown - Information and Communication Technology, Selected Occupations(4-Digit NOC)Place of Work
15 to 24 years 25 to 44 years 45 to 64 years 65+ years
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
0213 -Computer and
information systemsmanagers
2147 -Computer engineers
(except softwareengineers and
designers)
2171 -Information systems
analysts andconsultants
2172 -Database analysts
and dataadministrators
2173 - Softwareengineers and
designers
2174 -Computer
programmers andinteractive media
developers
2175 - Webdesigners and
developers
2281 -Computer network
technicians
Workforce Age Breakdown - Information and Communication Technology, Selected Occupations(4-Digit NOC)
Place of Residence
15 to 24 years 25 to 44 years 45 to 64 years 65+ years
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
334 - Computerand electronic
productmanufacturing
335 - Electricalequipment,
appliance andcomponent
manufacturing
511 - Publishingindustries (except
Internet)
515 -Broadcasting (except
Internet)
517 -Telecommunications
518 - Dataprocessing, hosting,and related services
519 - Otherinformation services
541 -Professional,scientific and
technical services
Workforce Age Breakdown - Information and Communication Technology, Selected Industries
(3-Digit NAICS)Place of Work
15 - 24 years 25 - 44 years 45 - 64 years 65+ years
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
334 - Computerand electronic
productmanufacturing
335 - Electricalequipment,
appliance andcomponent
manufacturing
511 - Publishingindustries (except
Internet)
515 -Broadcasting (except
Internet)
517 -Telecommunications
518 - Dataprocessing, hosting,and related services
519 - Otherinformation services
541 -Professional,scientific and
technical services
Workforce Age Breakdown - Information and Communication Technology, Selected Industries(3-Digit NAICS)
Place of Residence
15 to 24 years 25 to 44 years 45 to 64 years 65 and over
Comparison Charts The charts below demonstrate the distribution of occupational categories by agri-business sub-industry, comparing Durham, Toronto and
Ontario. Sourced from Statistics Canada 2011.
334 - Computer andelectronic product
manufacturing
517 -Telecommunications
518 - Data Processing,Hosting and Related
Services
519 - Other InformationServices
9 - Occupations in manufacturing and utilities 25% 0% 0% 0%
7 - Trades, transport and equipment operators andrelated occupations
11% 12% 0% 0%
6 - Sales and service support 7% 51% 0% 0%
2 - Natural and applied science and related occupations 28% 12% 13% 7%
1 -Business, finance and administration occupations 13% 8% 84% 48%
0 - Management occupations 13% 15% 0% 9%
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
Distribution of Occupational Catergories, by Information and Communication Technology Sub-Industry
Durham Region
Durham Toronto Ontario
9 - Occupations in manufacturing and utilities 25% 28% 21%
7 - Trades, transport and equipment operators andrelated occupations
11% 5% 4%
6 - Sales and service support 7% 5% 4%
2 - Natural and applied science and related occupations 28% 29% 38%
1 -Business, finance and administration occupations 13% 15% 16%
0 - Management occupations 13% 15% 14%
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
334 - Computer and Electronic Product Manufacturing
Durham Toronto Ontario
7 - Trades, transport and equipment operators and relatedoccupations
12% 10% 12%
6 - Sales and service support 51% 23% 25%
5 - Occupations in art, culture, recreation and sport 2% 2% 1%
4 - Occupations in education, law and social, communityand government services
2% 3% 2%
2 - Natural and applied science and related occupations 12% 20% 23%
1 -Business, finance and administration occupations 8% 20% 16%
0 - Management occupations 15% 22% 20%
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
517 - Telecommunications
Durham Toronto Ontario
6 - Sales and service support 0% 6% 7%
5 - Occupations in art, culture, recreation and sport 0% 1% 3%
4 - Occupations in education, law and social, communityand government services
0% 4% 3%
2 - Natural and applied science and related occupations 13% 42% 36%
1 -Business, finance and administration occupations 84% 28% 33%
0 - Management occupations 0% 18% 16%
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
518 - Data Processing, Hosting and Related Services
Durham Toronto Ontario
6 - Sales and service support 0% 7% 5%
5 - Occupations in art, culture, recreation and sport 32% 34% 34%
4 - Occupations in education, law and social, communityand government services
0% 2% 2%
2 - Natural and applied science and related occupations 7% 11% 8%
1 -Business, finance and administration occupations 48% 34% 41%
