GLOBAL MEDICALCARE™

BEST DOCTORS INSURANCE ENABLES YOU TO RECEIVE CARE FROM THE WORLD’S BEST PHYSICIANS.

AN INSURANCE PLAN THAT GIVES YOU GREATER CONFIDENCE AND MORE OPTIONS.

Your Health. Your Choice.

ACCESS TO THE HIGHEST QUALITYMEDICAL CARE AND ADVICE, NO MATTER WHERE IT’S LOCATED.

Best Doctors Global Medical Care™ expands your health care options by providing you with access to medical experts around the world to ensure you get the right diagnosis and are pursuing the most promising treatment options.

In addition to comprehensive insurance, Global Medical Care™ includes Best Doctors’ patented InterConsultation™ service, which provides you with an expert review of your medical condition whenever you need one.

WHAT BEST DOCTORS OFFERSTHAT OTHER PLANS DON’T.

• Access to the most advanced treatment and care, regardless of where it’s located.

• MrIs and CT scans in just days, rather than the weeks or months that Canadians often have to wait.

• Procedures such as hip and knee surgery without the prolonged waiting periods faced by many Canadians.

• Access to prescription drugs that are not approved in Canada, when those drugs are part of a treatment plan and are administered outside of Canada.

• Care at world-renowned centres of excellence outside of Canada, including Dana-Farber Cancer Institute, Cedars-Sinai, Stanford Hospital and MD Anderson Cancer Center.

• Expert medical reviews to ensure your diagnosis is correct and that you are pursuing the most promising treatment options.

• A global database of over 53,000 medical specialists who have been recognized by their peers as leaders in their fields.

• Elite Navigator™ service, which helps you manage your medical care.

• Optional Concierge™ service for assistance with hotels, travel, medical appointments, and translation services when pursuing care away from home.

Confidence.Trust. Experience.AVAILABLE THROUgH PERSONAL AND CORPORATE POLICIES, gLOBAL MEDICAL CARE™ OFFERS A UNIqUE INSURANCE PLAN THAT ENABLES YOU TO RECEIVE MEDICAL CARE FROM LEADINg PHYSICIANS WORLDWIDE.

DESIgNED TO COMPLEMENT PROVINCIAL, CRITICAL ILLNESS AND/OR EMPLOYEE HEALTH PLANS, BEST DOCTORS INSURANCE ENSURES THAT YOUR HEALTH CARE NEEDS AND COSTS ARE COVERED — ANY PLACE, ANY TIME.

BEST DOCTORS INSURANCE GLOBAL MEDICAL CARE™

MedicalLeadership.

A REPUTATION BUILT ON

HOW ARE THE BEST DOCTORS EXPERTS CHOSEN

In each country, the same specialists choose the best in each specialty. The list is given in to the United States Best Doctors physicians, who have the tough job of choosing the best according to their expertise, knowledge, and professional qualities in each area.

The results are set in tabular form and final decisions are announced through congratulation letters which show in detail the reasons for which the physician was selected.

A gLOBAL MEDICAL COMMUNITY LIKE NO OTHER

Best Doctors has established a global community of more than 53,000 medical specialists whose peers consider them to be among the best in their fields. Through this valuable, unequaled resource, you have access to leading experts in over 450 specialties and subspecialties worldwide.

In addition, your Global Medical Care™ policy enables you to receive care from leading physicians outside of the Best Doctors network. The choice is yours.

EXCEPTIONAL PROTECTION AND CARE

Best Doctors’ distinctive approach provides you with the confidence that your diagnosis is correct and your treatment is what’s best for your specific condition.

Our vision and operations are guided by highly accomplished Medical Directors. As leaders in healthcare, we actively participate in initiatives that explore industry frontiers and provide the most appropriate medical coverage. This ensures that we keep our promise to offer the best service, the best products and the best medical outcomes.

BEST DOCTORS INSURANCE GLOBAL MEDICAL CARE™

InterConsultation® services provided by Best Doctors, Inc

ELITE NAVIgATOR™LIKE HAVING YOUR OWN PERSONAL NURSE

Global Medical Care™ also includes Elite Navigator™ a unique service that connects you to your own Best Doctors Clinical Team. With a simple phone call, your personal Member Advocate (who is a registered Nurse) will answer your health questions, create a personalized wellness program, help you understand lab tests and results, empower you to have effective conversations with your treating physician, and provide one-on-one support to help you navigate the health care system.

PERSONALIZED CONCIERgE™SERVICES

Should you choose to receive your care outside of Canada, our optional Concierge™ service can help you coordinate hotel bookings, travel arrangements, medical appointments and translation services.

PERSONAL AND CORPORATE PLANS

Best Doctors offers a wide range of personal and corporate plans carefully designed to meet your specific needs. you can see a specialist, undergo tests and scans, have surgery or begin treatment without extended delays. Our benefits include coverage for:

• Semi-PrivateRoom• IntensiveCareUnit/LifeSupport• InpatientandOutpatientSurgery• EmergencyRoom• DiagnosticServices• CancerTreatment• Dialysis• MaternityBenefit• InclusionofNewborn• Transplants• PhysicalTherapyandRehabilitation• DurableMedicalEquipment• Prescription/LifeSustainingDrugs• CongenitalConditions• AirAmbulance• GroundAmbulance• Repatriation• InterConsultation™expertmedicalreviewservice, Elite Navigator™ health care system assistance, and optional Concierge™ service.

Greater Certainty. More Control.BEST DOCTORS gLOBAL MEDICAL CARE™ PLANS OFFER MEDICAL EXCELLENCE AND THE CERTAINTY YOU SEEK.

Our Customer Care Centre is open Monday to Friday, helping you file claims, answering your questions and assisting with your medical care.

When you’re facing a medical challenge, you need to be certain you have the right diagnosis and treatment plan. That’s why Global Medical Care™ includes our patented Best Doctors InterConsultation™ service.

When you need to be absolutely sure, Best Doctors experts will collect and review your medical records, including imaging scans, X-rays, and test results. When pathology samples are part of your case, these samples will be retested at a centre of excellence to confirm the accuracy of your original diagnosis. you will receive a written summary of our findings, including a diagnosis and treatment recommendations from a leading specialist, which you can share with your physician.

InterConsultation®

Helping You Get The Right Diagnosis And Treatment.

InterConsultation™

Results

TOP 10 CONDITIONS FOR WHICH OUR MEMBERS REQUEST

INTERCONSULTATION™ SERVICES*

:: 18% Orthopaedic Surgery:: 8% Neurology:: 7% Physical Medicine and rehabilitation:: 7% Medical Oncology and Hematology:: 7% Gastroenterology:: 7% Pediatric Specialist:: 5% Cardiovascular Disease:: 5% Obstetrics and Gynecology:: 4% rheumatology:: 4% Urology

18%ORTHOPAEDICSURGERY

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777

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5

54 4

*Source: Best Doctors InterConsultation™ cases, 2012.

BEST DOCTORS INSURANCE GLOBAL MEDICAL CARE™

Absolute CertaintyWith UniqueBenefits.

In 34% of the cases Best Doctors has reviewed, our specialists provided a change in diagnosis. In 68% of cases, they recommended a change in treatment plan.

InterConsultation® services provided by Best Doctors, Inc

DID YOU KNOW?

As a Global Medical Care™ policyholder, your policy includes access to our InterConsultation™ service, which you can use for a wide range of medical conditions, not only those covered by your policy. you can also use InterConsultation™ to obtain more information about a pre-existing medical condition.

INTERCONSULTATION® CASE

During the 24th week of gestation, the Anderson family received unexpected health news regarding their unborn son’s heart: he had a congenital condition called “transposition of valves”. The Andersons relied on the support of Best Doctors to confirm the most appropriate treatment plan.

“We contacted Best Doctors Insurance to request the InterConsultation™ service. A few hours later, a representative contacted us to begin the process of collecting our son’s medical records. We also requested access to a specialist in our son’s condition — 48 hours later we were consulting with a top pediatrician in the United States.

“If it weren’t for the diagnosis during the pregnancy, our baby would not have had the same treatment options. Best Doctors Insurance offered us the support we needed to quickly secure the best care for our baby. It was a miracle that he was born and that he made it through the catheterization. Thank you Best Doctors Insurance, from the bottom of our hearts.”

real testimonial from a Best Doctors Insurance customer who has not been remunerated. Names and images have been changed to protect the customer’s privacy.

REASONS WHY MEMBERS USE OUR

INTERCONSULTATION™ SERVICE*

:: 32% Symptoms not improving:: 30% Questioning need for surgery:: 11% No diagnosis:: 10% Don’t understand diagnosis:: 9% Need help deciding among multiple treatments:: 7% Skeptical of their doctors

CALL BECAUSE SYMPTOMSARE NOT IMPROVING

32%CHANGE INDIAGNOSIS

34%CHANGE INTREATMENT

68%

OUTCOME OF INTERCONSULTATION™ REVIEWS*

:: 68% Change in treatment plan:: 34% Change in diagnosis

*Source: Best Doctors InterConsultation™ cases, 2012.

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1. you call Best Doctors Insurance in confidence.

2. A Member Advocate, who is a registered Nurse, assumes responsibility for your case and documents your medical history during a one-on-one telephone intake session.

3. Best Doctors collects your medical records, diagnostic images and pathology specimens (which are retested at a centre of excellence).

4. A team of Harvard-trained physicians conducts an in-depth analysis of your case and creates a clinical summary.

5. your case is matched to a Best Doctors expert who is a leading specialist in your medical condition. The expert reviews the clinical summary and all related case materials.

6. The Best Doctors expert provides diagnostic and treatment recommendations in a detailed report that you can share with your treating physician.

7. Best Doctors follows up to ensure your needs have been met and inquires about other ways we might help.

BEST DOCTORS INSURANCE GLOBAL MEDICAL CARE™

How InterConsultation® Works.

Through InterConsultation®, you have access to some of the world’s best medical minds so you can be sure you have the right diagnosis and treatment plan.

InterConsultation® services provided by Best Doctors, Inc

CONTACT BEST DOCTORS CANADA INSURANCE SERVICES TODAY.

Best Doctors Canada Insurance Services145 King Street WestSuite 700Toronto ON M5H 1J8

To find out more about Best Doctors Global Medical Care™ personal and corporate plans, please call us at 1-855-667-4028 or send an email to insurance@bestdoctorscanada.com.

www.bestdoctorscanada.com

Be Certain You’re MakingThe Right Medical Decision.

Underwritten by certainunderwriters at Lloyd’s.

Complete definitions and limitations are found in the Master Policy. Best Doctors Global Medical Care is 100% underwritten by certain underwriters at Lloyd’s. For the purpose of the Insurance Companies Act (Canada), this policy was issued in the course of Lloyd’s Underwriters’ Insurance business in Canada. Best Doctors Canada Insurance Services is a Lloyd’s Coverholder. Best Doctors, the Star-In-Cross logo, InterConsultation, Elite Navigator, Best Doctors Member Care Network and Best Doctors Global Medical Care are trademarks or registered trademarks of Best Doctors, Inc. in the United States of America, Canada, and in other nations, and licensed under agreement to Best Doctors Canada Insurance Services Inc. Lloyd’s is authorized under the Financial Services and Markets Act 2000 (UK). Lloyd’s underwriters are authorized under the Insurance Companies Act (Canada).

Underwritten by certainunderwriters at Lloyd’s.Copyright 2013 - 2015 © Best Doctors Canada Insurance Services Inc. All rights reserved.

For sales enquiries, please contact:Phone: 1-855-667-4028Email: insurance@bestdoctorscanada.com

Best Doctors Canada Insurance Services145 King Street WestSuite 700Toronto ON M5H 1J8

www.bestdoctorscanada.com

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