2016 IPI Conference & Expo Official Program Guide

Exhibits

Education

Technology

Networking

IPI ROCKS MUSIC CITY!Official Conference Program Guide

IPIconference.parking.org

2016 INTERNATIONAL PARKING INSTITUTE CONFERENCE & EXPO May 17–20 Nashville, TN Gaylord Opryland Resort & Convention Center

1Download the App! Look for IPI2016

TABLE OF CONTENTSWelcome to Nashville! ....................................2

IPI Board of Directors 2015–2016 ...................5

Allied State & Regional Parking Associations ...................................6

Global Parking Association Leaders (GPALS) Summit .............................8

2016 IPI Host Committee ..............................10

IPI Staff & Onsite Contacts.............................11

Strategic Partners & Sponsors Recognition ...............................12

William M Voigt CAPP Classic Golf Tournament ......................................14

Nashville Information ....................................16

Downtown Map ............................................17

2015 IPI Year in Review .................................18

On the Horizon for IPI ...................................21

General Conference Information ...................22

2016 Conference Highlights .........................30

Wednesday: General Session & Keynote ....................................34

Thursday: General Session ............................36

Friday: General Session.................................38

Networking & Social Events ...........................40

Awards & Recognition ...................................46

Awards of Excellence.....................................48

Professional Recognition Program Awards .......................................53

2016 Parking Matters® Marketing & Communication Awards ...........................56

2016 CAPP Graduates .................................58

Pre-Conference Programs .............................63

TECHTalks ....................................................66

Shoptalks .....................................................70

IGNITE Sessions ...........................................71

Education .....................................................74

Track Education Grid ....................................76

Monday, May 16–Tuesday, May 17 ...............81

Wednesday, May 18 .....................................91

Thursday, May 19 .......................................103

Friday, May 20............................................115

CAPP Point Class Schedule ..........................121

Education Program Speakers .......................124

Exhibit Hall Floor Plan .................................149

Alphabetical Listing of Exhibitors ..................150

Exhibitors Product & Service Index ................157

Opryland & Convention Center Map ...........184

IPI Founders, Past Presidents, & Past Chairs .............................................186

IPI Conference Locations 2006–2018 ..........187

Calendar of Upcoming Events .....................188

What’s Next? ..............................................191

Advertisers Index .........................................192

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www.skidatausa.com

S K I D ATA , a l w a y s a s t e p a h e a dSKIDATA offers a myriad of hardware and web based solutions. Come see the value of our multi-featured and flexible Lite.Gate, Power.Gate, and Barrier.Gate. SKIDATA’s sweb.Report, sweb.Validate and Loyalty.Logic are just a few of our web based offerings. Our access solutions empower our customers to drive their business forward.

Become our fan on Facebook.

Discover the world of SKIDATA

See what we can do for you.Stop by our booth #1631.

WELCOME TO NASHVILLE!We are thrilled to welcome you to the 2016 IPI Conference & Expo. It’s the biggest parking event of the year. With a little bit of effort on your part to jump in with both feet, you will reap tremendous rewards, both personally and for your parking organization.

This is our biggest piece of advice for you: for the next few days, step outside of your comfort zone. Go to the networking events and introduce yourself to as many new people as possible. Choose between the YPIP and take in a ballgame, or attend the State and Regional Association mixer to meet folks from your neck of the woods. Accept an invitation to dinner with people you’ve not socialized with before, and walk away with colleagues and friends.

We have a few more suggestions…

In the Expo hall, strike up conversations with exhibitors and learn about their technologies, products, services, and ideas. We bet you’ll find something you didn’t even know you needed, but can’t live without.

Pick education sessions in areas that are foreign to you and expand your knowledge in totally new areas. Choose a seat between strangers at a roundtable discussion. Take in a TECHTalk or two, even if you’re not shopping for that specific thing right now.

Stop by the first-ever Central Perks lounge in the mornings for Q&A and coffee. Attend Park Tank—it’s back and guaranteed to be cliffhanger.

If you haven’t already, download the new, more powerful mobile app (IPI2016). Complete your session evaluations on it, and earn badges and points. One lucky winner will earn tickets and hotel stay in Nashville for the 2017 Country Music Festival.

New this year, participate in the GETFit Challenge, and put all that walking around the hall and to the sessions to great use. Make sure you wear your Fitbit to the 5K Fun Run. Opportunities abound, so take some time to plan it all out!

Please come up and say hello to us in the halls. We’re right with you, looking for the best experience we can find this week, and we can’t wait to meet you.

Now, let’s Rock This Town!

Kim E. Jackson, CAPPChair, IPI Board of Directors Shawn Conrad, CAE

CEO, IPI

Our Strategic Partners

www.skidatausa.com

S K I D ATA , a l w a y s a s t e p a h e a dSKIDATA offers a myriad of hardware and web based solutions. Come see the value of our multi-featured and flexible Lite.Gate, Power.Gate, and Barrier.Gate. SKIDATA’s sweb.Report, sweb.Validate and Loyalty.Logic are just a few of our web based offerings. Our access solutions empower our customers to drive their business forward.

Become our fan on Facebook.

Discover the world of SKIDATA

See what we can do for you.Stop by our booth #1631.


IPI BOARD OF DIRECTORS 2015–2016Chair (2017)Kim Jackson, CAPPDirector, Parking & Transportation ServicesPrinceton University

Chair-Elect (2017)Roamy R. Valera, CAPPSenior Vice President, Municipal & Institutional ServicesSP+ Corporation

Treasurer (2017)David G. Onorato, CAPPExecutive DirectorPittsburgh Parking Authority

Past Chair (2017)Liliana Rambo, CAPPPresidentWinpark Management, LLC

(2017)Bridgette Brady, CAPPDirector of Transportation ServicesCornell University

(2017)Wanda BrownAssistant Manager, Parking & Transportation ServicesUniv. of California, Davis Medical Center

(2016)Allen Corry, CAPP Assistant Vice President, Operations DepartmentDFW International Airport

(2017)Rick Decker, CAPPAssistant Manager, Parking OperationsMinneapolis/St. Paul International Airport

(2017)Laurens EckelboomVP, Head of Business Development, Connected VehiclesSAP Labs, LLC

(2016)Irena GoloschokinExecutive Vice President, Strategy & ProductsT2 Systems, Inc.

(2016)Dan Kupferman, CAPPDirector of Car Park Management SystemsWalker Parking Consultants

(2017)Gary A. Means, CAPPExecutive DirectorLexington Parking Authority

International Representative (2017)André PiccoliPresidentSafePark—Brazil

GPC Representative (2017)John SchmidChief Executive OfficerPropark America

(2016)Brian D. Shaw, CAPPDirector of Parking & Transportation ServicesStanford University Dept. of Parking and Transportation

IPI Professional StaffShawn D. Conrad, CAEChief Executive OfficerInternational Parking Institute

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ALLIED STATE & REGIONAL PARKING ASSOCIATIONSBig Ten/Midwestern Universities Transportation and Parking

California Public Parking Association (CPPA)www.cppaparking.org

Campus Parking and Transportation Association (CPTA)www.mcpaonline.org

Carolinas Parking Association (CPA)www.carolinasparking.org

Florida Parking Association (FPA)www.flparking.org

The Parking Association of Georgia (PAG)www.parkingassociationof

georgia.com

Great Northern Parking Association

Michigan Parking Association (MPA)www.mpatoday.org

Middle Atlantic Parking Association (MAPA)www.midatlanticparking

association.org

Mid-South Transportation & Parking Association (MSTPA)www.mstpa.org

New England Parking Council (NEPC)www.newenglandparking

council.org

New Jersey Parking Association (NJPA)www.njparkinginst.com

New York State Parking Association (NYSPA)www.nyspa.net

Pacific Intermountain Parking & Transportation Association (PIPTA)www.pipta.org

Pennsylvania Parking Association (PPA)www.paparking.org

Southwest Parking & Transportation Association (SWPTA)www.southwestparking.org

Texas Parking and Transportation Association (TPTA)www.texasparking.org

Parking Association of the Virginias (PAV)www.pavonline.org

877.818.0132 | [email protected]

Real-Time & Dynamic Management and

Reporting

Accurate and Intuitive Customer

Guidance

Accurate. Reliable. Affordable.

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In FacilityGuidance

Parking Guidance System

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GLOBAL PARKING ASSOCIATION LEADERS (GPALS) SUMMITThe Global Parking Association Leaders (GPALs) Summit is an annual gathering of parking association leaders from around the world. Established by the International Parking Institute in 2012, the GPALs Summit is a unique opportunity for those leaders to meet, share information, and learn from each other in a friendly forum that encourages discussion and dialogue on a wide range of topics. Participation is limited to the leadership of parking associations with each country represented by one parking association. There are no membership fees, and each association is invited to send representatives to the annual GPALs Summit.

For more information, visit parking.org/gpals

UPCOMING GPALS SUMMITS2016: May 17, Nashville, Tennessee, USA at 2016 IPI Conference & Expo,

hosted by International Parking Institute

2017: September 20-22 Rotterdam, The Netherlands, hosted by VEXPAN

IPI AWARDS OPEN IN AUGUST THIS YEAR (and close in November)

Awards for Parking Design, Sustainability, and Operations

Awards ceremonies at the 2017 IPI Conference & Expo New Orleans, May 21-24, 2017

For more information, contact Lauri Chudoba | 571.699.3011 | [email protected]

2017 Awards Open for Entries August 15, 2016 and Close November 18, 2016

Professional Recognition Awards Parking Matters® Marketing & Communications Awards

NEW:


GLOBAL PARKING ASSOCIATION LEADERS (GPALS) SUMMIT

GPALS MEMBERS:International Parking Institute

Parking Australia

Parking Association of Brazil (Abrapark)

The British Parking Association

Canadian Parking Association

Croatian Parking Association

European Parking Association

Finnish Parking Association

French Parking Association

German Parking Association

Irish Parking Association

Israel Parking Association

Italian Parking Association (AIPARK)

Japan Parking Association

Mexican Parking Association/Asociacion Mexicana De Estacionamiento (AMDE)

Middle East North Africa Parking Association

New Zealand Parking Association

Norwegian Parking Association

Parking Association of Spain (ASESGA)

Romanian Parking Association

Swedish Parking Association

2016 IPI HOST COMMITTEEIPI extends special thanks to the members of our local host committee. These individuals provided countless hours of their time and resources to ensure a successful conference.

Committee ChairTim DouganSP+

Committee MembersKevin WarrentonABM Parking Services

Phillip LawsonACS

Jennifer SwallowsMetropolitan Nashville Airport Authority

Tad IrvinPremier Parking

Lance HaleVanderbilt University

Tracy OwensVanderbilt University

MONROEHARDING.ORG

[email protected]

BECOME A FOSTER PARENT &

CHANGE A LIFE

MH-16-003 Guidebook Ad.indd 1 3/29/16 10:55 PM


IPI STAFF & ONSITE CONTACTSIPI STAFF

Shawn Conrad, CAEChief Executive [email protected]

Rachel Yoka, CAPP, LEED AP BD+CVice President, Program Development [email protected]

Bonnie L. Watts, CEMVice President, [email protected]

Kathleen Federici, M.Ed. Director, Professional [email protected]

Kim FernandezEditor, The Parking [email protected]

Michelle W. Jones, CMPDirector, Convention & Meeting [email protected]

Faith AltmanFinance [email protected]

Tina AltmanMember Services Manager [email protected]

Monica ArpinoSpecial Projects [email protected]

Jill BakerEvents & Logistics [email protected]

Cindy CampbellSenior Training & Development [email protected]

Lauri ChudobaProfessional Development [email protected]

Jean MillerExecutive [email protected]

Ellen ReganMarketing & Communications [email protected]

Denny Smith, Ph.D. Certification [email protected]

Helen Sullivan, APR, Fellow PRSACommunications [email protected]

CONFERENCE STAFFJilien HarveyeShowOnsite Registration Manager

Blake Hobbs, CMPExperient, A Maritz Travel CompanyMeeting & Event Manager

Steve HolstGlobal Experience Specialists (GES)Official Show Decorator

John KreisJohn Kreis PhotographyConference Photographer

Tom SternerProduction Resource Group (PRG)Account Executive

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STRATEGIC PARTNERS RECOGNITIONOur appreciation goes to these companies who have partnered with IPI as a commitment to the parking industry and your overall experience here at the 2016 IPI Conference & Expo.

SPONSORS RECOGNITIONA special thank you to the following conference sponsors:

Now in concert.

Amano McGann is the acclaimed leader in performance and innovation. Our latest technology and robust ensemble of products and services work in harmony to ensure improved performance, yield and customer satisfaction.

Let Amano McGann orchestrate the solutions you need for all your business challenges.

Stop in and visit us in booth 1400 and we will direct you to the sweet sound of success.

Amano Security

612-331-2020 Ext. 6148

amanomcgann.com

STRATEGIC PARTNERS & SPONSORS RECOGNITION

A PUBLICATION OF

A SUPPLEMENT TO THE PARKING PROFESSIONAL

PARKINGBUYERS GUIDE &CONSULTANTSDIRECTORY

INSIDE:Consultants DirectoryEasy-To-Use “Services” Comparison Grid & Geographical IndexConsultants Listings

YOUR ONE-STOP SOURCE FOR SUPPLIERS OF PARKING-RELATED PRODUCTS AND SERVICES

The 2016 IPI Parking Buyers Guide & Consultant Directory —

a guaranteed “WOW” to your sales efforts!

THE IPI PARKING BUYERS GUIDEHELPS YOU REACH 5000+

CUSTOMERS WITH A ONE-TWO

• More than 300 diverse categories to place your listings, the IPI’s Parking Buyer’s Guide, in both print and online, has taken the guess work out of trying to find your next lead and customer.

• Stand out among the competition by upgrading your listings to “green and sustainable” status; leverage this trend in parking.

• Multiple packages and price points available, from simple listings, to listing upgrades, to larger, more prominent advertorial. Stay in budget or spend a little more to maximize your exposure and marketing dollar.

Your sales leads will BOOM – Advertise by May 20, 2016 Contact us at: 571.699.3011 or [email protected]

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WILLIAM M VOIGT CAPP CLASSIC GOLF TOURNAMENT

A Legacy RememberedThe International Parking Institute is proud to rename its golf tournament the “William M. Voigt CAPP Classic” in support of its CAPP program.

Bill Voigt was the director of the Birmingham Parking Authority for many years. Last March after a hard fought fight with cancer Bill passed away. He served IPI as a two-time President of The Institutional and Municipal Parking Congress (IMPC) and was a driving force behind our move to an Institute.

Bill led the IPI Education Committee working with the University of Virginia in developing the CAPP program. He along with others had the vision to realize what a parking professional encompasses and the importance of industry and managerial knowledge to achieve that.

Bill was instrumental in changing our culture to one of established professional standards of excellence, especially among newer people managing parking operations and directing parking organizations.

GOLD GOLF SPONSORS

SILVER GOLF SPONSORS

Our Strategic Partners


WILLIAM M VOIGT CAPP CLASSIC GOLF TOURNAMENT

Awards Luncheon SponsorsLinebarger Goggan Blair & Sampson, LLP .............................Booth 603TIBA Parking Systems ...................Booth 1821

Golf Raffle SponsorsCarl Walker, Inc. ...........................Booth 315DESMAN ......................................Booth 512Duncan Solutions, Inc. ...................Booth 305Groome Transportation ........................... N/AHUB Parking Technology ..............Booth 1621IPS Group, Inc. ...........................Booth 2001ITR of Georgia, Inc. ................................ N/AMobileNOW! ..............................Booth 2101Parkmobile USA, Inc ....................Booth 1723Passio Technologies, a member of the Solstice Transp. Group .......Booth 706T2 Systems, Inc. ..........................Booth 1601

THP Limited, Inc. ...........................Booth 501TransCore, Inc. ..............................Booth 410Walker Parking Consultants ............Booth 811Walker Parking Consultants—Boston ...Booth 811Weldon, Williams & Lick, Inc. .......Booth 1604

Friend of Parking Profession (FOPP)TIBA Parking Systems ...................Booth 1821

Closest to the Pin SponsorsTIBA Parking Systems ...................Booth 1821Paylock IPT LLC ...........................Booth 1801

Longest Drive SponsorTIBA Parking Systems ...................Booth 1821

Cigar Donation SponsorMirus Financial Partners .......................... N/A

At the center of yourdowntown experience

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NASHVILLE INFORMATION

Put on your boots! Nashville is the heart and soul of the country music industry and people here are proud of it. Nashville is a vibrant, thriving city that is a blend of old and new. The downtown area features a diverse assortment of entertainment, dining, cultural, and architectural attractions. The Broadway and 2nd Avenue areas feature entertainment venues, night clubs, and an assortment of restaurants. North of Broadway lies Nashville’s central business district, Legislative Plaza, Capitol Hill, and the Tennessee Bicentennial Mall. Cultural and architectural attractions can be found throughout the city.

Spring is a very pleasant and mild time to visit Tennessee as temperatures start hitting 70 degrees. There couldn’t be a better time to be here for IPI’s annual Conference!

Don’t forget that Nashville is world-famous as a hotspot for all types of music, not just country. Local attractions include the Ryman Auditorium, Grand Ole Opry, Country Music Hall of Fame, Nashville Zoo at Grassmere, Belmont Mansion, Belle Meade Plantation,

Cheekwood Botanical Garden & Museum of Art, Opry Mills, and so much more!

Here are just a sampling of sites and apps you can access to make the most of your time in Nashville. You can also contact the hotel concierge to purchase tickets, schedule reservations and tee times, and handle personal requests. For details, call 615.871.6169, or from your hotel room dial ext. 16169.

Local transportation options include Checker Cab, Nashvegas Cab, Uber, and Lyft:


DOWNTOWN MAP

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2015 WAS A TRANSFORMATIVE YEAR for the International Parking Institute (IPI), its members, and the parking community. As the largest association of parking professionals, IPI is focused on supporting the industry’s growth and the critical role parking plays around the world. Parking professionals know their jobs are about much more than a place to leave a car—they’re about community and quality of life, technology and transportation, sustainability, and mobility. Take a look back on highlights from the past year in order to look ahead.

SETTING THE STANDARDIPI introduced the Accredited Parking Organization

(APO), a landmark program that recognizes best practices in responsible parking management and operations, customer service, safety and security, and professional development. Five parking organizations achieved APO status in 2015.

Seven parking facilities became the first in the U.S. to achieve Green

Garage Certification. Launched in 2014, the sustainability standard marks a milestone for the parking industry and profession.

FROM ROOKIE TO PROIPI’s Young Professionals in Parking (YPIP) hit

the ground running to engage and promote the next generation of parking leaders. A new series of YPIP Hot Spot events kicked off last October in Denver, Colo., and has traveled across the U.S. to offer education and young professionals networking.

2015 was the first year IPI formally honored career-long service and leadership. The IPI Lifetime Achievement Award recognizes seasoned parking professionals for their extraordinary contributions to parking. Five industry veterans were honored at the 2015 IPI Conference & Expo.

NO “CAPP” TO YOUR POTENTIALIPI introduced CAPP Connections, a dedicated LinkedIn

group for current, active CAPPs to discuss news and share job postings.

The association also created a searchable, online CAPP Registry. The directory helps connect CAPP holders and reinforces the credential as a respected industry standard.

CUSTOMIZED OPPORTUNITIESIPI expanded its education offerings with onsite training and development programs. Cindy Campbell, past chair of the IPI

Board of Directors, joined IPI staff in May 2015 to take several new training modules into the field.

Parking technology innovators vied for a chance at fame and fortune in the IPI Park TankSM competition. Modeled after the popular reality TV

show, “Shark Tank,” the program gives entrepreneurs a platform to float their cutting-edge products and services before a panel of expert judges.

2015 IPI YEAR IN REVIEW


A LIBRARY CATERED TO YOUThe 2015 Emerging Trends in Parking explores where the industry stands on important issues, such as zoning minimums, ADA parking abuse, sustainability, and parking as a career.

The annual survey revealed the single-biggest societal influence on parking is a desire for more livable, walkable communities.

With new technology comes new terms and definitions—and questions about those terms. What’s What in Parking Technology: A Glossary of Parking Technology Terms explains

nearly 100 terms, from Access Control to Waiting List. IPI also developed an online interactive version to help ensure members are never at a loss for the right word.

The 2015 IPI Parking Buyers Guide and Consultants Directory is the “Yellow Pages” for the industry. The directory—available in print, PDF, and online—includes more than

90 pages of products and services.

Looking to go green? IPI’s groundbreaking book, Sustainable Parking Design & Management: A Practitioner’s Handbook, covers sustainable parking theory, real-world case studies, best practices, alternative energy sources, green materials, technologies, and lighting.

Merchants of all kinds were fully immersed in the process of migrating to EMV chip-based payments. IPI and the Smart Card Alliance partnered to prepare guidance and

recommendations specifically for the parking industry in the white paper, EMV and Parking.

IPI IN THE NEWSIPI brings the parking industry

together to advance the profession in many ways, including positive and informative news media coverage. Through IPI’s Parking Matters® program this year, IPI members provided dozens of interviews and expert analyses to consumer and trade publications.

Highlights of 2015 Media Coverage:1. How to Win Black Friday, U.S.

News & World Report

2. Secrets to Scoring a Plum Parking Spot, The Wall Street Journal Market Watch

3. 7 Garages Become First in U.S to Achieve Certification, Bloomberg Business

4. What’s Trending: Green Garages on Campus, University Business

5. The Greening of the Parking Industry, Green Building Journal

6. Seven Parking Garages You and Your Car Will Love, Livability.com

7. Everyday Items That Refuse to Die, Kiplinger

8. Your Parking Space is About to Get a Lot Smarter, Las Vegas Review Journal

9. A Driving Force for Sustainability: Green Parking Facilities Gain Traction, BOMA Magazine

10. Seven Super Cool Parking Facilities, Public Works

PROACTIVE TOOLSParking and transportation professionals typically stand front and center when emergencies arise, whether a vehicle fire in an underground garage, an act of Mother Nature, or criminal activity. IPI’s Emergency Preparedness Manual is a free tool that offers guidance for developing an emergency response plan.

2015 IPI YEAR IN REVIEW

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2015 IPI YEAR IN REVIEWALL OVER THE MAPGlobal Parking Association Leaders (GPALs), established by IPI as a group of international parking leaders from 21 countries, met in Berlin, Germany in 2015. GPALs provides a forum for parking associations to share information with their international counterparts.

IPI’s ambassadors crossed the globe, talking about why Parking Matters® in the United Kingdom, Italy, Norway, Finland, Netherlands, Mexico, Chile, Brazil, United Arab Emirates, and Canada.

Participants from five countries joined IPI in Santiago, Chile in October for the fifth annual International Parking Conference & Expo.

IPI introduced Mexico’s new parking association—and IPI affiliate—Asociación

Mexicana de Estacionamiento (AMDE) to the parking community. Membership in AMDE includes dual membership with IPI.

Offices Nationwide | carlwalker.com

YOUR PARKING SPECIALIST F O R O V E R 3 3 Y E A R S !


ON THE HORIZON FOR IPIIPI is always striving to advance the parking profession. Through partnerships, publications, trainings, and new resources, we offer compelling ongoing programs as well as relevant resources on industry topics and trends. Here’s a shortlist of what we are working on for you:

You have a new website at parking.org. The heart of the new site is a searchable database (your Resource Center) of industry publications, blogs, articles, and events. Search by keyword or topic. IPI’s website will continue to evolve—check back often for new content. Make parking.org a favorite, or better yet, your home page.

The APO Program has a second edition of the manual and matrix, ready for you to download. Offering a streamlined, integrated approach, the program offers a comprehensive approach to industry excellence. Are you (and your organization) up for the challenge? Check it out at parking.org/apo.

IPI’s Next International Stop? São Paulo, BrazilIPI will host an International Parking Conference in São Paulo, Brazil on October 5, 2016. The sixth year dedicated to Latin America, this conference will be held in conjunction with the Abrapark conference on October 4, and both will be held concurrently with the Expo Parking show October 4–6. Abrapark’s content will focus on national parking issues facing Brazil, while the IPI content will focus on more global issues of parking, transportation demand management (TDM), technology, etc.

Sample exam questions are the best way to prep for a test. IPI knows that, so we developed the Resource Guide for CAPP applicants. This invaluable new publication comes with an online sample test to simulate the exam experience. Now go get some letters! Learn more at parking.org/capp.

Sustainability in parking is on the rise! Green Garage Certification (GGC), now known as ParkSmart, has become the industry standard for sustainability in parking. ParkSmart is administered by the Green Business Certification, Inc. (GBCI) to promote the standard worldwide. The new brand is designed to take the program to a whole new level. Now is the perfect time to certify your facilities. Stop by the GBCI booth #1301 to learn more.

It may seem like alphabet soup, but stop to read the letters. IPI is now an approved USGBC Education Provider. That means that IPI will provide educational courses that offer GBCI credits—the credits needed for all LEED professionals to renew their certifications.

Have you taken the LEEP yet? State-of-the art lighting technologies pay for themselves quickly by cutting energy and maintenance costs up to 90 percent. The Lighting Energy Efficiency in Parking (LEEP) Campaign offers free guidance and recognition to facility owners interested in implementing energy efficient lighting solutions in their parking facilities. Joining the LEEP Campaign will provide you with access to tools and expertise to lower your facility’s operating costs. Join today at no cost—this year participants will be recognized at GreenBuild, October 5–7, 2016 in Los Angeles.

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GENERAL CONFERENCE INFORMATIONHOW TO USE THIS GUIDEPlanning your time at the IPI Conference & Expo, from educational sessions to committee meetings to visiting with exhibitors to social events, is easy. We’ve broken this guide into sections and provided a table of contents to help you navigate your way through all the information. As always, please visit the IPI Registration area if you have questions, and one of our staff or a Host Committee member will be happy to assist you. Download the IPI2016 app from the Apple Store or Google Play.

For Apple For Android

EVENT LOCATIONSAll education sessions are held at the Gaylord Opryland Resort & Convention Center—unless otherwise stated. IPI registration counters can be found immediately

outside the Tennessee Ballroom on Level 2. General Sessions will be held in the Tennessee Ballroom on the second level of the Convention Center. Many of the property activities will depart from the Presidential Portico unless otherwise stated. Look for IPI Conference & Expo signage, volunteers or our team throughout the facility to help you locate Conference activities. See Page 184 of this guide for a larger map of the facility.

ATTENDEE LOUNGE & WI-FI HOTSPOT

Charging Stations proudly co-sponsored by CAME Americas Automation, LLC & Linebarger Goggan Blair & Sampson, LLP

Location: Level 0—Ryman Exhibit Hall

We’re going to keep you busy but we know your work from the office doesn’t stop. If you need a spot to rest, charge your devices, connect to Wi-Fi, and network with other attendees, please feel free to use this location during these hours:

Wednesday, May 18 .....11:30 a.m.–5:30 p.m.

Thursday, May 19 .........11:45 a.m.–5:45 p.m.

Friday, May 20................9:30 a.m.–2:00 p.m.

Network: IPI2016 PW: ThanksAmano

REGISTRATION HOURSThe main registration desk is located in the Tennessee Section—Level 2 of the Convention Center just outside of the Tennessee Ballroom.

Upon picking up your registration materials, you will be given several tickets based upon your registration to exchange at the Host Committee Desk or the Ticket Exchange Counter. Depending on your registration package, you may need to exchange for event tickets or special wrist bands that will allow you access to specific events. Below is the schedule for the registration desk, host committee desk and ticket exchange counter:

Main Registration DeskMonday, May 16 .........12:00 noon–6:00 p.m.

Tuesday, May 17 ............7:00 a.m.–6:00 p.m.

Wednesday, May 18 .......8:00 a.m.–8:00 p.m.

Thursday, May 19 ...........8:00 a.m.–4:30 p.m.

Friday, May 20................8:00 a.m.–2:00 p.m.


GENERAL CONFERENCE INFORMATIONTicket Exchange CounterTuesday, May 17 ............8:00 a.m.–5:00 p.m.

Wednesday, May 18 .......8:00 a.m.–1:00 p.m. 2:00 p.m.–7:00 p.m.

Thursday, May 19 ...........8:00 a.m.–1:45 p.m. 2:45 p.m.–6:15 p.m.

Host Committee DeskTuesday, May 17 ............7:00 a.m.–6:00 p.m.

Wednesday, May 18 .......8:00 a.m.–8:00 p.m.

Thursday, May 19 ...........8:00 a.m.–4:30 p.m.

Friday, May 20................8:00 a.m.–2:00 p.m.

BADGES/TICKETSEvery Conference attendee, including spouses/companions must wear an official 2016 IPI Conference & Expo badge/lanyard to gain entry to exhibits,

educational sessions, coffee services, and IPI-related functions. Badges are not transferable and must be worn at all times on the exhibit floor. Misuse may result in confiscation. The replacement fee for a lost badge is $10.00. Several of the special/optional events will also require tickets or wrist bands for admission. Security will not admit individuals without badges and the proper lanyards—no exceptions.

Badges are encoded with identifying information that may be used in special readers located in exhibit booths. Badge lanyards are also color coded:

NAVY: Attendee (IPI Member)

Attendee (Non-Member)

RED: Exhibitor Personnel

Special ribbons are also attached to recognize our Board of Directors, Committee Members, Speakers, Facilitators, Partners, Sponsors plus many more. Don’t be left out –stop by the ribbon bar and pick up your special personality ribbons to add to your badge too!

Not sure who’s new? Rest assured you’ll be able to easily spot other First Time Attendees from the “newbie/bee” stickers on their

badges. Make sure to grab one for yourself at the ribbon bar near registration!

CENTRAL PERKSProudly sponsored by Amano McGann, Inc.

Location: In the Attendee Lounge on Level 0—Ryman Exhibit Hall

Whether you’re a first-timer or need assistance in navigating the show, stop by Central Perks during these times and grab a cup of coffee and connect:

Wednesday, May 18 8:00 a.m.–9:00 a.m.

Thursday, May 19 8:00 a.m.–9:00 a.m.

Friday, May 20 8:30 a.m.–9:30 a.m.

HOST COMMITTEE & CHARITY PARTNER

Our sponsors, Premier Parking, Digital Printing Systems and Passport would officially like to welcome you to Nashville with a sweet surprise! Be sure

to take your ticket for exchange to the Host Committee desk. Limited availability.

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Five Gift Baskets Valued Over $500 Each—One Could Be Yours!

The 2016 Nashville Host Committee selected Monroe Harding, a foster care program in Nashville, as this year’s charity partner. For over 120 years, Monroe Harding has had a singular mission: changing young people’s lives. They provide the basics: food, clothing and shelter and then they go beyond that and provide foster homes, group living, mentoring, relationship-building skills, safety and structure, encouragement, spiritual formation, life skills training, education, job placement, and more. Stop by the Host Committee desk to donate towards a good cause. Each dollar you donate increases your odds of winning.

One winner will be drawn during each block of expo hall hours.

You could be the next lucky winner while contributing to a young person’s life!

TDOT TMC FACILITY TOURTuesday, May 17 ..........9:30 a.m.–12:30 p.m.

Attendees will get a behind the scenes look at the TDOT’s Nashville Traffic Management Center and how ITS is optimizing transportation and safety mobility on Tennessee’s roadways. Tour departs from the Presidential Portico near the IPI registration desk. Wear comfortable attire, including walking shoes.

EXHIBIT HALLLocated in the Ryman Exhibit Halls B4–B6 & Ryman Hall C1. These halls are connected and accessed through the same entrance point for all attendees and exhibitors.

IPI’s Expo comprises the largest display of parking products and services ever assembled. A record number of manufacturers and suppliers from all over the world have come to provide you with new technology to enhance your organizations and streamline operations. Visit the online “Virtual Booth” for a more descriptive narrative on each exhibiting company via the conference website or the app, found in the Apple Store or Google Play.

Wednesday, May 18 .....12:30 p.m.–4:30 p.m.includes luncheon

Wednesday, May 18 ......5:30 p.m.–7:00 p.m.includes reception

Thursday, May 19 .........12:45 p.m.–4:45 p.m.includes luncheon

Friday, May 20..............11:00 a.m.–2:00 p.m.includes luncheon

Product Locator(s)Looking for specific products or services but don’t know which companies to visit or the easiest way to locate them on the floor? Use our mobile app to access the interactive features to search by product or service.

Looking for sustainable products, services or strategies?

Make sure to plan a special visit to our recognized Green Star Exhibitors on the show floor who support the objectives of

IPI’s Sustainability Framework and the Green Garage Certification Standard, now known as ParkSmart. They have made a commitment to sustainability, offering strategies, services, products, or technologies to assist your organization in achieving sustainability goals.

GENERAL CONFERENCE INFORMATION


TECHTalks On The Show FloorIf you’re looking for real insight with an emphasis on technology, join a TECHTalk on the show floor. Presenters will deliver 45 minute talks on focused topics to help you get a better understanding of available technology, how best to implement and where the future of technology is heading. Check out page 66 to see the full lineup and schedule for Wednesday, May 18–Friday, May 20.

Exhibit Hall Giveaways & Drawings

PRIZEDRAW

Ready to have a great time while visiting our exhibitors? Get your EXPO-opoly board and visit each of our sponsors, turn in your completed board at the IPI

Member Services Center before Friday, May 20 at 12:00 p.m. and you could win TWO tickets to the 2016 Country Music Awards plus hotel and the runner up will take home $500 cash. See page 145 for more details.

Drawing for Amazon Echo—courtesy of The Parking Professional—Booth #1300Stop by and meet our Editor, Kim Fernandez and complete a short survey for a chance to win an Amazon Echo.

Stop by the IPI Member Services Center Booth #1300Learn more about IPI’s onsite training opportunities and take home a free “Keep Calm & Train On” shirt with your scheduled consultation.

Be sure to check out the prize announcement screens at the entrance

to the hall for exciting drawings, promotions, and giveaways at some of

our vendors’ booths!

EDUCATIONAL SESSION ATTENDANCEFully registered delegates, daily registrants, and exhibitors have unlimited access to all educational sessions. Expo Hall-only passes do not permit access to educational sessions. Please upgrade your registration if you wish to have access to this portion of the conference.

Track Education One of the foremost benefits of attending the IPI Conference & Expo is its educational programming. For your convenience, we have color coded our signage and event programming and provided an agenda view by track beginning on page 76. Use the key provided here or on the agenda pages to determine and customize your education this week by track.

Finance & Auditing

Mobility & Alternative Transportation

Personal Development

Planning, Design, & Construction

Technology & Innovation

IGNITE Session


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ShoptalksEver wonder what other organizations like yours are doing to solve X or Y? We’re here to help facilitate those connections with your peers in our Shoptalks. Each session has a moderator who will keep the discussion on target; other than that, it’s an open forum to discuss challenges, solutions, and successes with your peers. Be sure to attend one— we’re confident you will not be disappointed.

Industry Segment FocusedTuesday, May 17 ............2:00 p.m.–4:00 p.m.

Held in the Attendee Lounge located on Level 0—Ryman Exhibit Hall

■■ Airport Operations

■■ Hospital/Medical Operations

■■ Municipal Operations

■■ University/Campus Operations

Continuing Education Credits/Points

Attending has its rewards! IPI is now the only ANSI/IACET accredited education provider

in the industry. This means more valuable education with professional development recognition for our attendees. Attend the education sessions at the 2016 International Parking Institute Conference & Expo and earn up to 9 CAPP points towards certification or recertification.

Additional CEU and CAPP Point credits can be earned by attending the Pre-Conference Trainings: Green Garage Assessor Training, APO Site Reviewer Training, University of Virginia Business Management and the Behind the Fine Print: A Blueprint to Parking Management, Operations, and Regulations.

Session HandoutsIf a speaker has handouts as part of their presentation, you will be able to access them from the mobile app by selecting the session from the schedule. If you do not see the handouts available in the app or at the Attendee Service Center, please contact Jean Miller at [email protected] or 571.699.3011 ext 1000.

Session FeedbackIn support of our sustainability efforts and to capture session attendance in a more efficient manner, please participate in providing feedback through the mobile app. There you will find a brief survey for each session that will capture your thoughts and attendance. Providing feedback can earn you points in the mobile app.

Cell Phones/DevicesAs a courtesy to presenters and other participants, please set cell phones to silent/vibrate mode during sessions.

GET ENGAGED & WIN PRIZES! The IPI Conference is jam-packed with education, networking and more technology under one roof than you will

find anywhere else. We want to make sure you’re getting the most of your experience here so we’re going to reward you for your participation. Get involved in one or all of these activities for a chance at some amazing prizes!



GETFit Challenge—WIN A GETFit SWAG BAG WORTH OVER $500Studies show that walking is not only a great way to exercise and boost energy, but it also relieves stress and enhances mental well-being. Join us as we challenge attendees to stay active this week with our first-ever GETFit Challenge. Starting May 17—sync your device to our leaderboard (found on the IPI2016 mobile app) and let the competition begin. The individual hitting the most steps by Friday, May 20 at 1:00 p.m. will win a GETFit Swag bag worth $500. Winner will be announced in the Expo Hall at the IPI Member Services Center at 1:45 p.m.

Compatible devices: Fitbit, Jawbone, Garmin, Misfit, Withings, an iPhone 5s

(or newer) or Apple Watch Health app, or download the Moves app or

Fitbit Mobile Tracker app on your mobile phone (Android/iPhone).

Here’s how to participate:Step #1: Setup Your Fitness TrackerGet your fitness tracker and make sure your device is working properly. Be sure to sync your device daily to ensure accurate reporting on this leaderboard.

Step #2: Create and Connect a Matchup AccountCreate your account and connect your device by using the same email and password as your fitness tracker account.

Step #3: Join the challengeSelect the IPI Conference & Expo GETFit Challenge and click the Request Access button for the host to approve your participation in the challenge.

Special note: In the event of a tie, a winner will be selected randomly from those who qualify. Must be present to win.

EXPO-OPOLY—WIN TICKETS TO THE 2016 CMA’s W/ HOTEL STAY OR $500 CASHOne lucky attendee this week will be coming back to Nashville for the 2016 Country Music Awards or walking away with $500 cash. Grab your Expo-opoly board and visit each of the sponsors (18 in total) and have them stamp your game board, complete the back side survey (be sure to include your name and organization info on the front) and drop off at the IPI Member Services Center before Friday, May 20 at noon. Drawing will be held same day at 1:45 p.m. at the same location.

IPI INDECT 500: Racetrack Challenge

Have a need for speed? Like the thrill of some serious competition? We’re putting the pedal to the metal with

this high paced competition and awarding prizes valued over $3,000. Win iPads, Go Pro Cameras, Traxxas remote cars, X-box and PlayStation consoles and more! Join the competition daily in Booth #813—prizes awarded hourly during Expo Hall hours.


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DOWNLOAD THE APP & WIN 2017 CMA MUSIC FESTIVAL TICKETSThe IPI Conference & Expo mobile app is the best way to engage with fellow attendees, find exhibitors, connect with speakers, customize your schedule, and be in the know about events—right in the palm of your hand! The social feed allows you to tune into the buzz of activity and what others are talking about, plus the app has exclusive content you won’t find anywhere else. Use the app to earn points and badges towards the Leaderboard Challenge for a chance to win two tickets to the 2017 CMA Music Festival, including hotel.

Download the IPI2016 app from the Apple Store or Google Play. When prompted, please allow notifications from the app.

GET SOCIAL WITH IPI 2016Start a discussion in the Activity Feed, share photos and leave comments or tweet about the conference directly

from the mobile app. Be sure to include #IPI2016 or #IPIConf in your posts.

FOOD/BEVERAGE SERVICEGenerously sponsored by Walker Parking Consultants

Any time the exhibit hall is open, IPI provides several food/beverage stations located throughout the exhibit hall. Food and beverage is included with registration that includes exhibit hall access. See “Exhibit Hours” for a schedule.

DRESS CODEThe Conference dress code is business casual. Slacks and casual dresses are encouraged for wear throughout the meeting. Neckties, business suits, or other business attire is acceptable but not necessary.

NO SUITCASINGPlease note that while all Conference attendees are welcome at the Expo, any attendee or exhibitor who is observed soliciting business in the aisles or other public spaces or in another company’s booth will be asked to leave immediately. Additional penalties may apply. Please report any violation you observe to show management.

LOCAL PHONE NUMBERSNashville Convention & Visitors Corp.Phone: 615.259.4730 Toll Free: 800.657.6910 Web: visitmusiccity.com

Gaylord Opryland Resort and Convention CenterHotel Main Line: 615.889.1000 Hotel Concierge: 615.871.6169

Monroe Harding—IPI Committee Charity ProjectMain Line: 615.298.5573 Web: monroeharding.org

IPI Registration DeskLocation: Tennessee Section—Level 2

(Outside Tennessee Ballroom)Direct: 615.458.0925

In-House Extension: 80925



EMERGENCY PROCEDURE INFORMATIONASSEMBLY AREAMagnolia Entrance Circle Drive

In the event that an accident or illness of someone occurs in your area, you should immediately call Security at extension 5555 by utilizing any house phone. Give Security your name, location of emergency and any details available of the accident or illness. Do not move the injured or ill person but try to make them comfortable. If possible, have someone meet the emergency responders at the door or entrance.

Opryland Hotel Emergency Number: Security Dispatch: 615.458.5555

Medical Facilities: TriStar Skyline Medical Center (6.5 miles) 3441 Dickerson Pike Nashville, TN 37207 615.769.2000

TriStar Summit Medical Center (10 miles) 5655 First Boulevard Hermitage, TN 37076 615.316.3000

Pharmacies: CVS (6 miles) 1200 Gallatin Pike South Madison, TN 37115 615.868.2150 Mon-Fri 8:00 a.m.–9:00 p.m. Sat 9:00 a.m.–6:00 p.m. Sun 10:00 a.m.–6:00 p.m.

Walgreens (5 miles, Open 24 Hours) 627 Gallatin Pike South Madison, TN 37115 615.865.0010

BUSINESS CENTERFedEx Office Print and Ship Center is here to offer you virtually everything to meet

your business needs. Their trained team of professionals can assist you with all your critical projects.

FedEx OfficeGaylord Opryland Resort & Convention Center Level 2, opposite Presidential Ballroom

Hours: Monday–Sunday: 6:00 a.m.–9:00 p.m.

BAGGAGE STORAGEIPI or any representative of IPI cannot hold or secure any personal baggage during the Conference. Luggage storage and coat check is

available at the Gaylord Opryland Resort & Convention Center. Be sure to verify checkout time with the hotel’s front desk.


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2016 CONFERENCE HIGHLIGHTSWhether this is your first time attending the IPI Conference or you are a seasoned veteran, you have a busy but invigorating few days ahead of you. To help, we’ve spotlighted a few features you’ll want to make sure you check out!

Think GreenTake advantage of the Green Garage Certification course Tuesday! You will be equipped with the knowledge to lead a facility through Green Garage Certification, including how to evaluate a parking facility and the process and procedures for submitting facilities for certification.

APO Training? Check! Become an APO Site Reviewer and assist IPI in evaluating organizations pursuing accreditation. This training prepares and credentials new reviewers. Don’t miss this all-day training on Tuesday.

Leading a Culture of Service Excellence

Developing a service excellence strategy is an important part of any leader’s role. Join us at the

Wednesday General Session as we kick off the conference with keynote speaker Dennis Snow, who shares his 20 years of experience with Disney and the tools he learned that highlight leadership behaviors.

Swimming with Sharks? Park Tank II Comes Alive!

Back again and fashioned after the popular American TV show “Shark Tank,” IPI Park TankSM features

innovations in the industry to be judged by a panel of parking experts—our “sharks”—who will award the grand prize. Join us Thursday at the General Session!

45 Education Sessions! Five diverse tracks provide a broad spectrum of expertise and topics to further your knowledge in

all aspects of parking and transportation. We’ve updated our tracks to include distinct focuses on Personal Development, Finance & Auditing, Technology & Innovation, Mobility & Alternative Transportation, and Planning, Design, & Construction.

A Spin on TED Talks!

DMV

Technology is driving this industry at the speed of light and it can be hard to keep up and stay on top of the

latest and greatest. Join us for one or more of our TECHTalks on the show floor during Expo hours. With an incredible lineup from what auto manufacturers are doing that will change the face of parking, what to do with all that data, understanding automatic vehicle identification (AVI), and learning to love all 50 DMV’s, you’re guaranteed to walk away with more understanding on just how technology plays a role in your operation. Check out page 66 for more details.

Kermit Knows It’s Not Easy Being “Green”

Many organizations are looking for ways to be more sustainable while reducing costs and effects on the environment. If you’re looking

for services, strategies, or products that support your sustainability goals, we’ve made it easy to find those providers—just look for the Green Star decal on the floor in front of their exhibit space or check out the map on page 149.


2016 CONFERENCE HIGHLIGHTSCentral PerksIf you’re a first-timer, you might have a lot of questions or just need to connect with those who can provide some assistance. Join us each morning at Central Perks for a cup of coffee and we’ll connect you to individuals who can help navigate the show or even your career. Check the full schedule for date/time availability.

Attendee Lounge & Wi-Fi Hot SpotLooking for a quiet spot for some one-on-one or to connect with those back in the office? We’ve got you covered! Stop by the

Attendee Lounge just outside the Exhibit Hall (lower level). Wi-Fi will be available and you can charge up those devices while you catch up with other attendees.


Hop on the Bus, Gus!Get a bird’s eye view on this facility tour Tuesday of Nashville’s Traffic Management Center, including how they are

optimizing transportation safety and mobility on roadways, monitoring traffic flow, and communicating messaging to drivers. Limited space available.

State and Regional Association (SRA) Mixer

Don’t miss our beer garden Thursday night to meet and greet with your fellow SRA members and volunteers. Want to learn more or get involved

at the state and regional level? This event is designed to make that connection.

SAVE theDATE

For more information regarding attending, presenting, or exhibiting, contact Michelle Jones, CMP, at [email protected].

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2016 CONFERENCE HIGHLIGHTSBeer, Ball, and BBQ

Spend Thursday night at the ballpark! Strike up a connection while

having a ball with our YPIP event “Beer, Ball, & BBQ.” Nashville may be known for its musical heritage but the minor league Nashville Sounds always hit one out of the park. Come join us to connect with new and old friends.

Dig FREE Stuff—Download the Mobile App today!Don’t miss out on our daily activity feed that has exclusive content and prizes you won’t find anywhere else! Download IPI2016 from the Apple Store or Google Play and start earning points for your participation. Grand Prize: Two tickets to the 2017 CMA Music Festival plus hotel stay. Winner announced in the Expo Hall at the IPI Member Services Center #1300 on Friday, May 20 at 1:45 p.m.

* The person with the highest points through mobile app activity wins. In the event of a tie, a winner will be selected at random.

Your Extra Steps This Week Could Be Worth More Than $500

The Gaylord Opryland is a massive property and we know you’re going to put in some steps while you’re here. Why not make those steps count, not only to good health but

toward winning our GETFit Challenge Swag Bag, valued at more than $500! Sign up and sync with our leaderboard through the mobile app to be eligible to win!

Rock Memorabilia Worth $5,000+ and More

Be sure to check out the prize announcement screens at the entrance to the Expo hall or under

the Events tab on the Conference website (IPIConference.parking.org) to learn how to take home fabulous prizes including an autographed Bruce Springsteen & E Street Band Fender Strat guitar.

Win Tickets to the 2016 CMAs or Take Home $500 Cash

Grab your Expo-opoly game board with your registration materials and be sure to visit exhibitors to get your board stamped. Don’t forget to stop

by the IPI Member Services Center (#1300) and the State & Regional Association Booth (#1302). Then submit your completed game board before noon on Friday, May 20 for the Grand Prize drawing of two tickets to the 2016 Country Music Awards plus one-night hotel stay. Second place prize is $500 and you must be present to win.

Sneak Peek at New Orleans 2017!Don’t miss the closing General Session on Friday, May 20, 8:30 a.m.–9:45 a.m. where you’ll get a

sneak peek of what’s to come at the 2017 IPI Conference & Expo in New Orleans. There might even be a special treat to take home!

Introducing Parksmart*, the world's

only rating system that defines,

measures and recognizes

high-performing, sustainable new

and existing garage facilities.

Visit Parksmart at

booth 1301 to learn more.

gbci.org/parksmart

*Formerly Green Garage Certification

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WEDNESDAY GENERAL SESSION & KEYNOTE9:30 a.m.–11:00 a.m.Location: Tennessee BallroomProudly sponsored by Carl Walker, Inc.

Please join Kim Jackson, CAPP, IPI Chair, for an entertaining kickoff to the largest parking event in the world! You’ll get a glimpse of show highlights, hear from our distinguished partners, celebrate the best of the best from our Professional Recognition Awards, and be energized from our keynote speaker. It’s a session you won’t want to miss!

WELCOME, INTRODUCTORY REMARKS, IPI AWARDS

Shawn Conrad, CAE Chief Executive Officer, IPI

Kim Jackson IPI Chair, CAPP, Princeton University

Mahesh Ramanujam Chief Operating Officer and President, GBCI

Lou Marciani, Ed. D Director, National Center for Spectator Sports Safety and Security (NCS4)

Mahesh Ramanujam As USGBC’s Chief Operating Officer and President of GBCI, Mahesh executes and supports the vision of USGBC and GBCI by bringing a passion for people, the global business case for a sustainable built environment, and a strategic operational focus to a rapidly expanding organization that is certifying more than 1.9 million square feet of LEED commercial office space every day across the globe. Mahesh will address the global and growing vision of the USGBC and how the GBCI acquisition of Green Garage Certification will affect both national and international transportation markets.

Lou Marciani Dr. Lou Marciani is the Director of the National Center for Spectator Sports Safety and Security at The University of Southern Mississippi. The Center was founded in 2006 and is the country’s first academic center dedicated to spectator sports safety and security research, professional development, training and outreach. Lou will discuss NCS4’s mission, its new partnership with IPI, and how it benefits IPI’s members.


WEDNESDAY GENERAL SESSION & KEYNOTEKEYNOTE Leading a Culture of Service Excellence

Dennis Snow, Nationally Renowned Speaker, Trainer, and Consultant

In today’s competitive market, developing a service excellence strategy is an important part of any leader’s role. Beyond developing the strategy, however, there is the challenge of executing the plan. It’s in the execution that service excellence strategies become a reality or simply another “flavor-of-the-month” program. Employees watch to see how committed the organization truly is to customer service and take their cues directly from their leaders. In order to effectively implement an organization-wide service excellence strategy, today’s leaders must rely on the skills of a facilitator

and idea champion and must walk the talk of service excellence.

Based on the leadership principles Dennis learned, lived, and taught during his 20 years with Walt Disney World, this presentation highlights specific leadership behaviors that bring a service strategy to life and describes how to “hardwire” service excellence into an organization’s culture.

Sentry Protection Products1.216.228.3200 • [email protected] • www.parksentry.com

Too close for comfort?Not with Park Sentry®

In the close confines of parking structures where space is at a premium and structural columns limit lines of site, collisions are a reality. Park Sentry® cushions the impact of collision damage. Made of high-tech material,modular design; customizable to fit any size column or wall.

For additional information contact

Visit us at the IPI Show – Booth #413.

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THURSDAY GENERAL SESSIONPARK TANKSM IIAre You Ready to Swim with the Sharks? Jump in the Park Tank!11:00 a.m.–12:30 p.m.Location: Tennessee BallroomProudly sponsored by Smart Citizen

Fashioned after the popular American TV show “Shark Tank,” IPI Park Tank returns as a General Session, featuring industry innovations to be judged by a panel of parking experts, including representatives from large municipalities and venture capitalists.

Top-scoring ideas will receive special recognition at the 2016 IPI Conference & Expo, a post-Conference member emailing via the IPInsider newsletter, plus editorial coverage and free ads in The Parking Professional magazine. The best of the best will receive the grand prize of a free 10’ x 10’ exhibit booth at the 2017 IPI Conference & Expo in New Orleans, La. Special recognition will be awarded to the idea that gets the best reaction from the crowd through online polling—garnering the “People’s Choice” Award.

Meet our sharks:

Maria Irshad, CAPP, MPA Assistant Director, Parking Management Division, City of Houston

David G. Onorato, CAPP Executive Director, Public Parking Authority of Pittsburgh

Christian Noske Investment Principal, BMW i Ventures

R. Graham White, III Partner, Atwater Infrastructure

Now in concert.




Amano Security

612-331-2020 Ext. 6148

amanomcgann.com

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FRIDAY GENERAL SESSIONAWARDS RECOGNITION CEREMONY 8:30 a.m.–9:45 a.m. Location: Tennessee Ballroom

Join your fellow parking professionals as we recognize numerous organizations and individuals for their achievements with the following awards:

Accredited Parking Organization Recognition (APO)These organizations have achieved the rigorous and comprehensive standards for excellence for best practices in responsible parking management and operations, customer service, professional development, safety, and security.

Recognition of Certified Green GaragesGBCI and IPI present the parking owners and operators who have met the Certified Green Garage Standard, now administered by Green Business Certification Inc. (GBCI) and known as ParkSmart.

Parking Matters® Marketing & Communications AwardsThe Parking Matters Marketing & Communications Awards recognize outstanding marketing and communications programs and are meant to serve as a way to share best practices and inspire others.

Awards of Excellence (AOE)IPI Awards of Excellence winners represent the best in parking facility design and cutting-edge innovation in parking programs and operations.

CAPP Graduation CeremonyWe celebrate the achievement of our 2016 CAPP graduates.

LEADING THE WAY IN

PARKING GUIDANCE SYSTEMS

LATEST TECHNOLOGY | Detecting, monitoring, and guiding vehicles effi ciently to available parking

CUSTOMIZABLE | Meeting any application or customer requirement

WIRELESS COMMUNICATION | Eliminating the need for extensive cabling, thereby reducing cost

GLOBAL SUPPLIER | With over 250 installations

Stop by booth #925 to check out how we can help solve all of your parking problems!

www.q-free.com [email protected]

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NETWORKING & SOCIAL EVENTS

Some of the best connections you’ll make with parking colleagues will take place outside the classroom or Expo hall. You’ll find the IPI Conference is just the right mix of education, technology and engagement that provides you with a maximum return on your investment—plus lasting memories and new connections that will impact your career and personal life. Whether it’s your first time or you’re a seasoned attendee, we’ve created opportunities to break the ice and connect from the moment you land in Nashville. All you have to do is show up and be ready for some fun!

OPTIONAL NETWORKING ACTIVITIESTuesday, May 176:00 a.m.–2:00 p.m. Various departure times/locations. Review below for further details.

We are often drawn to people with common passions. What better way to kick off the conference, get the blood pumpin’ and the brain waves open than with fresh air and activities that engage you while getting to know people with similar passions? If you signed up for an event when you registered, you’ll want to dress appropriately for your activity and arrive at least 15 minutes prior to staging/departure time at the location noted:

Annual 5K Fun RunProudly sponsored by Linebarger Goggan Blair & Sampson, LLP

Staging/Departure Time: 6:00 a.m. Return: 8:00 a.m.Staging Location: Outside of Presidential Portico (near IPI registration)

IPI’s 5K Fun Run/Walk is the perfect early morning networking event to get the blood pumpin’ and enjoy some healthy competition with friends! Join your peers and colleagues in a fun 5K race. Net proceeds from registration funds benefit the CAPP Scholarship fund.


NETWORKING & SOCIAL EVENTSAnnual William M. Voigt CAPP Classic Golf TournamentDeparture Time: 6:00 a.m. Return: 2:00 p.m.Location: Gaylord Springs Golf Links

Time to tee up for some healthy competition on the links and the chance to win fabulous prizes donated by our sponsors. Tournament transportation is provided along with a breakfast at the course upon arrival, beverage carts throughout the day; wrapping up with an awards luncheon. Golfers to stage at the Cascades Lobby at the Gaylord Opryland for a 6:00 a.m. departure.

Segway Tour in the Heart of Music CityStaging/Departure Time: 8:30 a.m. Return: 12:00 p.m.Staging Location: Outside of Presidential Portico (near IPI registration)

In the heart of Music City USA, Segway of Nashville Tours gives you the most unique and relaxing way to enjoy downtown Nashville covering such landmarks as the Schermerhorn Symphony Center, Country Music Hall of Fame, Bridgestone Arena, Fort Nashborough, Bicentennial Mall, Farmer’s Market, and the Tennessee State Capitol. We’ll even cover some areas that most tours can’t get to, because you’re on your very own Segway!

Nashville: Behind the ScenesDeparture Time: 8:30 a.m.Return: 12:30 p.m.Staging Location: Outside of Presidential Portico (near IPI registration)

Since its premiere in the fall of 2012, “Nashville” has kept fans entertained every Wednesday night on ABC. Experience the famous Bluebird Café, the Ryman Auditorium, the Parthenon and a variety of other spots loved by locals, visited by many.

Music in Music City!Staging/Departure Time: 8:30 a.m.Return: 1:00 p.m.Staging Location: Outside of Presidential Portico (near IPI registration)

Visit three of the most iconic stops in Music City! First up, the Country Music Hall of Fame, followed by a personally guided tour through the world-famous historic RCA Studio B. Finish at the Ryman Auditorium; best known to some, as the Grand Ole Opry from 1943 to 1974.

Facility Tour: TDOT Traffic Management Center (TMC)Staging/Departure Time: 9:30 a.m.Return: 12:00 p.m.Staging Location: Outside of Presidential Portico (near IPI registration)

Attendees will get a behind the scenes look at the TDOT’s Nashville Traffic Management Center. The TMC relies on ITS to optimize transportation safety and mobility on the Tennessee’s roadways. TDOT’s intelligent Transportation System, called TDOT SmartWay, uses live video cameras to monitor highways from Traffic Management Centers, sensors to gauge traffic flow and large electronic message boards to provide urgent traffic notices and safety messages to drivers.

Historical Downtown Nashville TourStaging/Departure Time: 9:30 a.m.Return: 1:30 p.m.Staging Location: Outside of Presidential Portico (near IPI registration)

In between stops at the Tennessee State Museum and the Bicentennial Capitol Mall State Park, you will be transported through downtown Nashville with a narrated tour on its unique history. Sites include Fort Nashboro—Riverfront Park, Printer’s Alley, and the famous honky-tonks on Broadway.

FULL

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OPENING WELCOME EVENT: TASTES (& SOUNDS) OF NASHVILLETuesday, May 175:30 p.m.–9:30 p.m.

Part 1: Tastes of NashvilleStart Time: 5:30 p.m.End Time: 7:00 p.m.Location: Grand Ole Opry Plaza (just outside the Grand Ole Opry House)

Transportation: Walking. Limited shuttle buses departing from Presidential Portico

While Nashville has long been known for its expansive music scene, the talent and creativity of its culinary scene has recently put Nashville on the map. Nashville’s creative spirit has certainly infiltrated into its kitchens, turning them into the chef’s studio. Join us as we kick off the IPI 2016 Conference & Expo, just steps away from the doors of the iconic Grand Ole Opry stage for a

taste of Nashville and an opportunity to network with friends, new and old!

Special Note: All Exhibit personnel, Tuesday Only and fully registered delegates are invited to this event. You must exchange your ticket received when you picked up your registration materials at Ticket Exchange Counter for a wrist band for access to this event.

Part 2: Sounds of NashvilleStart Time: 7:00 p.m.End Time: 9:30 p.m.Location: Grand Ole Opry House

Transportation: Walking. Limited shuttle buses will be available for returns to hotel from Grand Ole Opry House after show.

It’s been called the “home of American music” and “country’s most famous stage.” Every year, hundreds of thousands of people make pilgrimages across town or around the world to the Grand Ole Opry to see the show that


INFORM. GUIDE. SIMPLIFY.

› Inform customers of prices and facility locations › Guide vehicles to open spots and through exit plazas, reducing congestion › Simplify the experience and attract repeat business

800-833-3157 DAKTRONICS.COM/PARKING


made country music famous. Don’t stop the fun and join us for a dynamic line-up of new stars, superstars, and legends of country music in this special performance.

Special Note: This is a ticketed event and is only included with full registrations and/or Tuesday Only registrations. All others would have had to purchase this separately prior to arriving onsite.

FIRST-TIMER WELCOME ORIENTATIONWednesday, May 188:00 a.m.–9:00 a.m.Location: Attendee Lounge (Level 0—Ryman Exhibit Hall)

This social orientation session, exclusively for first-time attendees, will guide you through the Conference program and connect you with new and longtime members. The session includes highlights of the Conference, tips for networking at social events and suggestions for how to tackle the Expo hall. New this year—a fun, speed-networking activity to jumpstart your conference connections! There will be an open forum to answer your questions.

GPALs & INTERNATIONAL MIXER/RECEPTIONWednesday, May 185:00 p.m.–6:00 p.m.Special Invite to international attendees and members of GPALs

All international participants are invited to attend this brief mixer that will connect you with others from nearly 36 countries around the world, as well as members of the IPI Board of Directors and staff.

YOUNG PROFESSIONALS IN PARKING (YPIP): BEER, BALL & BBQThursday, May 196:00 p.m.–10:30 p.m.Staging/Departure Time: 6:00 p.m.End Time: 10:30 p.m.Location: First Tennessee Park, Downtown Nashville

Transportation: Buses will depart promptly at 6:00 p.m. from the Presidential Portico (near IPI registration)

Designed to provide a forum for the parking industry’s next generation for professional development, education, networking, and more, YPIP will engage and advance young parking professionals, bringing together the best and brightest young parking professionals in the parking industry. Nashville may be known for its musical heritage, but the minor league Nashville Sounds always hit one out of the park. Join us to connect with new and old friends.

STATE & REGIONAL ASSOCIATION (SRA) BEER GARDEN MIXERThursday, May 196:30 p.m.–8:30 p.m.Staging/Departure Time: 6:00 p.m.End Time: 8:30 p.m.Location: Wild Horse Saloon, Downtown Nashville

Transportation: Buses will depart promptly at 6:00 p.m. from the Presidential Portico (near IPI registration)

An evening to meet and greet with your fellow SRA members and volunteers. Want to learn more or get involved at the state and regional level—this event is designed to make that connection.


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MORE WAYS TO CONNECTCentral Perks

Now in concert.




Amano Security

612-331-2020 Ext. 6148

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Proudly sponsored by Amano McGann, Inc.

Location: In the Attendee Lounge on Level 0—Ryman Exhibit Hall

Whether you’re a first-timer or need assistance in navigating the show, stop by Central Perks and grab a cup of coffee and connect with other attendees:

Wednesday, May 18 8:00 a.m.–9:00 a.m.

Thursday, May 19 8:00 a.m.–9:00 a.m.

Friday, May 20 8:30 a.m.–9:30 a.m.

Attendee Lounge & Wi-Fi HotspotCharging Stations proudly co-sponsored by CAME Americas Automation, LLC & Linebarger Goggan Blair & Sampson, LLP

Location: Level 0—Ryman Exhibit Hall

We’re going to keep you busy, but we know your work from the office doesn’t stop. If you need a spot to rest, charge your devices and connect to Wi-Fi, and network with other attendees, please feel free to use this location during these hours:

Wednesday, May 18 11:30 a.m.–5:30 p.m.

Thursday, May 19 11:45 a.m.–5:45 p.m.

Friday, May 20 9:30 a.m.–2:00 p.m.



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AWARDS & RECOGNITIONThroughout the Conference & Expo, we’ll recognize the following distinguished achievements and awards. Please join us in congratulating and recognizing this year’s honorees.

Wednesday, May 18 9:30 a.m.–11:00 a.m.Chair & Professional Recognition Program AwardsWelcome General Session featuring Keynote SpeakerLocation: Tennessee Ballroom

Chair RecognitionIPI is very fortunate to have so many knowledgeable, professional volunteers leading and directing our association throughout the year. Kim Jackson, CAPP, IPI Chair, has been tasked with choosing individuals to receive the Chair Recognition Awards.

Professional Recognition Program AwardsThis annual presentation is based on nominations from you; IPI members who wish to recognize their colleagues and peers for their extraordinary talents and leadership/service excellence. In this awards ceremony, honorees chosen for the following categories will be presented with their awards onstage: Parking Staff Member, Supervisor, Emerging Leader, Organization of the Year, James M. Hunnicutt, CAPP, Parking Professional of the Year along with the Lifetime Achievement recipient. See our winners on page 53.

Thursday, May 19 11:00 a.m.–12:30 p.m.Park Tank IISM

General SessionLocation: Tennessee Ballroom

Fashioned after the popular American TV show “Shark Tank,” IPI Park TankSM returns to feature innovations in the industry to be judged by a panel of parking experts, including representatives from large municipalities and venture capitalists. Presenters will have a limited time to pitch their break-out ideas to a panel of expert judges!

The grand prize winner will receive special recognition at the 2016 IPI Conference & Expo, a whole host of benefits, and the grand prize of a free 10’ x 10’ exhibit booth at the 2017 IPI Conference & Expo in New Orleans, La. Special recognition will be awarded to the participants that get the best reaction from the crowd through—garnering the “People’s Choice” Award.

Friday, May 20 8:30 a.m.–9:45 a.m.Awards Recognition CeremonyGeneral SessionLocation: Tennessee Ballroom

Accredited Parking Organization RecognitionIPI will recognize Accredited Parking Organizations (APO). These organizations have achieved the rigorous and comprehensive standards for excellence for best practices in responsible parking management and operations, customer service, professional development, safety, and security.


AWARDS & RECOGNITIONRecognition of Certified Green GaragesIPI and the Green Building Certification Inc. (GBCI) will recognize those parking owners and operators who have met the Certified Green Garage Standard (now known as ParkSmart). GBCI administers the ParkSmart program and will take this rigorous program to the next level and expand its impact both nationally and internationally.

Parking Matters® Marketing & Communications AwardsThe Parking Matters® Marketing & Communications Awards recognize outstanding marketing and communication programs and is meant to serve as a way to share best practices and inspire others. The distinctive megaphone trophy symbolizes the industry’s need to be our own best cheerleaders, spreading the word about parking’s integral role in our society. See more information on page 56.

Awards of ExcellenceSetting standards and recognizing excellence in the industry is at the core of achieving visibility and appreciation in our communities. The IPI Awards of Excellence (AOE) competition recognizes trends in parking facility design and commends cutting-edge innovation in parking programs and operations. Be sure to view the visual meter boards with more information just outside the ballroom or see page 48 for more information on our winners.

CAPP Graduation CeremonyPlease join us to share as we celebrate the achievement of our 2016 CAPP graduates as they’re officially presented their certification credentials. See page 58 for a complete list of our graduates.

Wednesday, May 18 and Friday, May 20Best of Show—People’s ChoiceLocation: Ryman Exhibit Hall

These awards recognize the best-of-the-best among IPI Expo exhibitors. A panel of judges will look for uniqueness, effectiveness of marketing, message, and creativity. Categories include: 100–300 sq. ft.; 400–600 sq. ft.; and 800–1,000 sq. ft. and will be awarded and presented on Wednesday, May 18. In addition, attendees can get involved and select a “People’s Choice” booth from the survey on the Expo-opoly game board. One winner will be announced and presented with this unique award on the show floor during the closing ceremonies on Friday, May 20.

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AWARDS OF EXCELLENCEEvery year since 1982, the IPI Awards of Excellence competition has recognized world-class examples of parking design and program innovation.

1 Category I: Best Design of a Parking Facility with Fewer

than 800 SpacesE11 Parking Project, Abu DhabiParking Division, Department of Transport, Owning AgencyAbu Dhabi, United Arab Emirates

Project Participants:■■ Mohammed Al Muhairi, General Manager,

Parking Division, Dept. of Transport

■■ Ahmed Al Hammadi, Project Manager, Parking Division, Dept. of Transport

■■ Parsons International Limited, Consultant & Mechanical Engineer

■■ Man Enterprise Ltd., General Contractor

■■ Ravindra Potwar, (Project Control) Engineer, Parking Division, Dept. of Transport

■■ Zwarts & Janoma Architects, Architect

Sector E11 of Abu Dhabi Island is located in the Al Danah area of the central business district. To address a severe parking shortage, a multi-story parking structure for 726 cars was built. Each level of the underground car park was designed with a different color scheme and lighting effect. This ensures clear routing and relaxed traffic which is safer for pedestrians. The car park raft slab, roof slab, and walls are reinforced for weight and load and noise control.

Total Cost of Project$35 million

2 Category II: Best Design of a Parking Facility with 800 or

More Spaces

Capital Crescent Garage (Bethesda Parking Lot District Garage 31)Montgomery County Dept. of Transportation Division of Parking Management, Owning AgencyGaithersburg, Md.

Project Participants:■■ SK+I Architecture, Architect

■■ PN Hoffman, Developer/Partner

■■ Smislova, Kehnemui & Associates, Consultant

■■ Cagley & Associates, Structural Engineer

■■ Clark Construction Group, LLC, General Contractor

■■ Rodgers Consulting, Civil Engineer

■■ Walker Parking Consultants, Parking Consultant

■■ StonebridgeCarras, LLC, Developer/Partner

This new mixed-use structure features two residential buildings and 42,000 square feet of retail. The garage provides 984 public parking spaces and 264 privately owned residential spaces. This is contained in a four level, below-grade parking structure. Six electric vehicle (EV) charging stations are provided. Hand-painted art glass windows that depict the history of Montgomery County add interest and aesthetics to the elevator/pay-station lobbies.

Total Cost of Project$48.7 million


AWARDS OF EXCELLENCE

2 Category II: Best Design of a Parking Facility with 800 or

More Spaces

Florida International University Parking Garage 6 Tech StationFlorida International University, Owning AgencyMiami, Fla.

Project Participants:■■ PGAL, Architect-of-Record

■■ Facchina, Construction Manager

■■ Ross & Baruzzini, Mechanical Engineer-of-Record

■■ Miller Legg, Civil Engineer

■■ Walter P Moore, Structural Engineer-of-Record

■■ Curtis & Rogers Design Studio, Landscaping

■■ HUB Parking Technology, Parking Vendor

Architectural design for this seven-level garage complex responded to multiple and diverse campus needs: greater access to parking; better access to public transportation; more options for retail and services; and a visually appealing secondary campus landmark. In addition to providing 2,100 new parking spaces, the new complex includes master planning for a future transportation hub for local and rapid-transit buses linking Florida International University to residential suburbs and express buses linking it to downtown Miami, Miami International Airport, and the Miami Intermodal Center. This complex is highly sustainable, meeting many LEED criteria.


3 Category III: Best Design/Implementation of a Surface

Parking Lot

453 Spadina Road (Carpark 164) Green P+Toronto Parking Authority, Owning AgencyToronto, Ontario, Canada

Project Participants:■■ Our Cool Blue Architects Inc., Architect

■■ Councillor Joe Mihevc, Ward 21—St. Paul’s, City of Toronto

■■ Terraplan Landscape Architects, Landscape Architect

■■ EGF Associates, Planner

■■ Forest Hill Village Business Improvement Area, BIA

■■ Across Canada Construction Ltd., Contractor

■■ exp Services Inc., Engineers

Originally opened in 1987 as a 43-space surface parking lot, the Toronto Parking Authority’s Carpark 164 was redeveloped into a 58-space surface lot with a new public seating area. The renovated lot includes a bioswale and permeable pavers to facilitate sustainable stormwater management; a tree-planting layout to reduce urban heat-island effect; a planting scheme chosen for its drought tolerance and seasonal interest; multiple pedestrian connections; and public seating opportunities along the western portion of the facility.

Total Cost of Project$686,000

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4 Category IV: Innovation in a Parking Operation

or Program

Park Your Art, Miami Parking Authority, Owning Agency & Parking VendorMiami, Fla.

Project Participants:■■ Beefree Media, Creative Agency

■■ Margarita Castro, Project Manager, Beefree Media

■■ Margarita Rohaidy Delgado, President, MRD Consulting, Inc.

The Wynwood Arts District is home to more than 70 art galleries, retail stores, antique shops, and eclectic bars and one of the largest open-air street-art installations in the world. MPA found the opportunity to weave itself in the fabric of this community by holding a contest to coincide with Art Basel 2015. Seven winners were selected to work on the seven pay-and-display machines available throughout the Wynwood business improvement district. The pay-and-display machines were covered with an anti-graffiti lamination to protect the designs, which will remain on display until the 2016 contest.

Total Cost of Project$5,500

5 Category V: Best Parking Facility

Rehabilitation or Restoration

Birmingham-Shuttlesworth International Airport Parking Deck Restoration/RehabilitationBirmingham Airport Authority, Owning AgencyBirmingham, Ala.

Project Participants:■■ Carl Walker, Inc., Structural Engineer/

Restoration Engineer

■■ Khafra Engineering Consultants, Inc., Architect, Civil Engineer, MEP Engineer

■■ Taylor + Miree Construction, Inc., General Contractor

■■ Volunteer Restoration, Restoration Contractor

■■ Birmingham Engineering and Construction Consultants, Inc., Testing & Special Inspector

This seven-level, 5,300-car parking structure was constructed in phases from 1971–1997. This vast restoration project addressed the entire structure, including removal/replacement of two miles of expansion joints; 410,000 square feet of deck coating on all levels; 2 million square feet of ceiling painting; new perimeter fall protection barriers; structural repairs; and operational, aesthetic, and durability upgrades. Operational improvements collectively represented a significant portion of contract-value and added to the complexity level of the project, but addressed the central objective—to heighten the overall experience of airport patrons.




6 Category VI: Award for New Sustainable Parking &

Transportation Facilities Excellence

E11 Parking Project, Abu DhabiParking Division, Department of Transport, Owning AgencyAbu Dhabi, United Arab Emirates

Project Participants:■■ Mohammed Al Muhairi, General Manager,

Parking Division, Dept. of Transport

■■ Ahmed Al Hammadi, Project Manager, Parking Division, Dept. of Transport

■■ Parsons International Limited, Consultant & Mechanical Engineer

■■ Man Enterprise Ltd., General Contractor

■■ Ravindra Potwar, (Project Control) Engineer, Parking Division, Dept. of Transport

■■ Zwarts & Janoma Architects, Architect

Sector E11 of Abu Dhabi Island is located in the Al Danah area of the central business district. To address a severe parking shortage, a multi-story parking structure for 726 cars was built. Each level of the underground car park was designed with a different color scheme and lighting effect. This ensures clear routing and relaxed traffic which is safer for pedestrians. The car park raft slab, roof slab, and walls are reinforced for weight and load and noise control.


7 Category VII: Award for Architectural Achievement

Miami Design District City View GarageDACRA, Owner’s Representative & Security SpecialistMiami, Fla.

Project Participants:■■ Timothy Haahs & Associates, Inc., Engineer,

Architect & Parking Consultant

■■ KVC Constructors, General Contractor & Construction Manager

■■ Leong Leong, Designer

■■ Iwamoto Scott, Designer

The City View Garage includes approximately 22,660 square feet of retail and 14,790 square feet of office space. The Leong Leong façade on the west consists of titanium-plated, stainless steel panels with thousands of sections cut and folded out to provide a 3D effect. The Iwamoto Scott façade on the east features a digitally-fabricated metal screen that features a blue and silver gradient color pattern that complements that of the surrounding Palm Court buildings. The middle portion of the south façade features a public art piece by John Baldessari, showcasing a highly technical artistic application that transforms the pixels from simple ink dots into different diameter cutouts in the steel panels, providing the tone variations needed to create an image that is ambiguous up close but which becomes gradually more visible at a distance. TimHaahs designed the north façade, which is made out of pre-cast concrete panels.


Read more about this year’s honorees in the July issue of The Parking Professional. We will begin accepting nominations for the 2017 awards on August 15, 2016 and the new deadline will be November 18, 2016. Visit parking.org/aoe or contact [email protected] for more information.


PROFESSIONAL RECOGNITION PROGRAM AWARDSNominated by their peers and selected by a committee of industry professionals, IPI’s Professional Recognition Program winners exemplify the positive spirit, can-do attitude, and upstanding characteristics the industry sets as goals for its members.

The Professional Recognition Program was created by IPI to acknowledge professionals who operate, maintain, and manage parking operations, and the individuals who are changing the perception of parking as a career and profession. This year marks the 10th annual Professional Recognition Program awards, the second year for the Lifetime Achievement Award, and the inaugural year for the Emerging Leader of the Year award.

Honorees will be recognized during the General Session Wednesday, May 18 from 9:30 to 11:00 a.m.

Staff Member of the YearJeremy Hernandez Bicycle CoordinatorThe University of Texas at Austin

Parking & Transportation Services

During Jeremy’s two years with University of Texas at Austin Parking & Transportation Services, he has not only helped the university maintain its Bronze Level status with The League of American Bicyclists but also helped develop strategic working relationships with local and state government entities. He oversees daily operations of the bicycle program and daily operations of the Orange Bike Project, a student-led initiative funded through a university grant. On a campus with potentially more than 70,000 people and only 16,000 parking spaces, Jeremy has given parking room to breathe.

Supervisor of the YearCathy Harrison Office Supervisor Arizona State University Parking &

Transit Services, Tempe Campus

As an employee of Arizona State University Parking and Transit Services for more than 20 years, Cathy embodies what it means to roll up her sleeves and get in the trenches. She oversees seven employees and ensures that she and her staff members provide ASU’s more than 100,000 students and employees first-rate service. Cathy greets every co-worker and customer with a “good morning” or cheerful “hello,” and says, “I like giving options and solutions to a frustrated customer and then see that frustration change to relief. It’s like I wrap up the answers with a nice bow and send them on their way.”

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PROFESSIONAL RECOGNITION PROGRAM AWARDSLifetime Achievement AwardH. Carl Walker, PE Chief Executive Officer Carl Walker, Inc.

Carl is well known in the parking industry and is a pioneer in the design of new parking structures. He has been personally involved in more than 2,500 parking projects—parking studies, structural engineering for parking structures, functional design of parking structures, prime design of more than 500 completed parking structures, parking restoration projects, and serving as an expert witness on various parking projects. He has always held a high standard of ethics and professional responsibility throughout his career. His accomplishments include:

■■ Introducing numerous parking design concepts including the use of mercury vapor, sodium vapor, and then metal halide high intensity lighting, glass backed elevators, PVC drainage Systems, the “archistructure concept” of structural concrete design, and durability design of extended service life.

■■ Developing the first standards for criteria to design parking decks.

■■ Winning numerous design awards and other awards.

Emerging Leader of the YearBlanca GamezAssistant Director, Parking & Transportation Services

The University of Texas at Austin

Blanca began her career with University of Texas at Austin Parking & Transportation Services as a student in the fall of 2000. She has established herself as a transportation expert and held numerous executive positions on boards within the city and tri-state areas. She’s also developed programs that include car share, carpools, and the BikeUT program. She continues to be a leader in her field and a mentor and champion for the local community.

Parking Organization of the YearTexas Tech University Transportation & Parking Services

During one weekend in November 2015, the Texas Tech University campus hosted the first men’s basketball game of the season, a conference volleyball game, the first round of the NCAA soccer tournament, the Lady Raiders Basketball Education Day Game with 105 buses carrying 6,000 children, the final home football game with more than 55,000 fans, a press conference with more than 200 attendees, and 15 additional special events, along with the normal departmental operations on a campus with 35,000 students and 6,000 employees. Five years ago, this feat would have been next to impossible. Today, Texas Tech University Transportation and Parking Services (TPS) handles days like these with relative ease.

Efforts to increase efficiency led to increased sales, greater lot utilization, less abuse, and higher and multiple revenue streams. The customer service focus led to informative media pieces about parking updates and programs. TPS is included on numerous campus committees because of the increased ease in working with the department. TPS is now known for its flexibility, openness, service, and efficiency.


PROFESSIONAL RECOGNITION PROGRAM AWARDSParking Organization of the YearThe University of Texas at Austin, Parking & Transportation Services

With a campus of more than 75,000 students, events bringing 100,000+ people in on a given day, a new medical school on the way, and only 90 full-time PTS employees, University of Texas at Austin Parking and Transportation Services runs efficient, innovative, and dedicated operations to provide access and mobility. PTS met this challenge by adding two garages in the past five years with another three currently underway. Along with adding EV charging stations in an older garage PTS is seeking Green Certification for those under construction.

One of PTS’s biggest pushes in recent years has been to improve cycling on campus. PTS’s BikeUT program hosts auctions and runs The Kickstand, a bike hub selling supplies, loaning tools, and offering registration. PTS also oversees university fleet vehicles, runs two auto shops and fueling stations, partially funds Campus Safety and Security, and even manages campus vending machines.

James M. Hunnicutt, CAPP, Parking Professional of the YearAnne Guest

(Retired) Director, Missoula Parking Commission

During Anne’s tenure, the Missoula Parking Commission evolved into a full-service agency that builds and manages parking in the Missoula community and also served as a major player in local economic development initiatives. The MPC, under Anne’s leadership, was an

early adopter of broader access management strategies that actively supported alternative transportation initiatives. It and she are also involved in a wide range of community alternatives and enjoy a close relationship with many local related groups. Consistent, high level engagement helped ensure that the parking program is connected, better understood, and respected as a community partner and leader. Anne retired in January 2016 but plans to stay active in the parking community.

James M. Hunnicutt, CAPP, Parking Professional of the YearMelinda Alonzo, CAPP

Director, Parking & Transit Arizona State University Parking & Transit Services

To Melinda, parking is about leading-edge technology, abundant alternate transportation options, and innovative programs, all with an unwavering focus on customer service. As director of Parking and Transit Services at the nation’s largest university in terms of enrollment, Melinda is on a mission to redefine what personal, customer-focused service means in the parking industry. She has spearheaded many innovative programs, including new technology, bike programs, and the Eco-Pass transit incentive. She also implemented the Benefactor Program, which donates revenue to a university program or student-run organization.

Read more about this year’s Professional Recognition Program honorees in the July issue of The Parking Professional. We will begin accepting nominations in August 2016 and the new deadline will be November 18, 2016. Visit the IPI Awards & Recognition section of parking.org or contact [email protected] for more information.

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2016 PARKING MATTERS® MARKETING & COMMUNICATION AWARDSIPI recognizes 13 outstanding programs during the 2016 IPI Conference & Expo. Winners of Parking Matters® Marketing and Communications Awards help advance the parking profession, educate audiences about the value of parking expertise, communicate about parking and transportation options and technologies, improve parking efficiencies, or otherwise communicate positive parking messages. For detailed information about the winning entries, visit parking.org/marcomm.

“Easy-Peasy Parking”Best of 2016Sydney International Airport

“Greenville Landmarks: Youth Art in Wayfinding”Best of 2016City of Greenville Parking Services

“Launching Advanced EasyPark App”Best of 2016EasyPark

“On the Move Campaign” University of Alaska Anchorage

“Helping Build a Better Calgary” Calgary Parking Authority

“Tompkins County Commuter Challenge” Cornell University

“All About the Bus Video” North Carolina State University Transportation

“Easing Parking in West New York” West New York Parking Authority

“Getting Social with PPA” Philadelphia Parking Authority

“New Outreach and Infrastructure Keep Stanford Moving” Stanford University Parking & Transportation Services

“Multi-Channel Communications Collaborative Strategy” University of Washington Transportation Services

“ParkBoston Street Arcade: It’s Game Over for Quarters” Passport

“Campaign to Promote Parking Innovation” Montgomery County Government

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Innovation. Efficiency. Mobility.

Smart solutions at the heart of the Smart City

Advanced tolling solutions

New concepts in the operation and management of high-turnover car parks

Visit us at IPI 2016 · Booth 2023 · May 17-20, Nashville, TN

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2016 CAPP GRADUATESThe CAPP Certification program is the parking profession’s most well-respected credential. CAPP’s have met the education, experience and professional development criteria to be eligible for the accreditation. Then, they must pass the rigorous exam designed to test their knowledge of tasks related to performing the job of a parking professional as defined by IPI’s Parking Professionals Job Analysis. Once credentialed, every three years they demonstrate continuing commitment to professional development by maintaining their credential through the recertification process.

As ambassadors for advancing the parking profession, CAPP’s contribute through their leadership and their willingness to give back to the parking community by sharing knowledge through publications, presentations, media outreach, and professional development forums.

On behalf of the International Parking Institute, congratulations to the following individuals who have earned the CAPP credential:

Jorge Aja, CAPPDirectorInmobiliaria El Caleron, S.A.Mexico City, Mexico

Tamikia L. Bacon, CAPPParking Operations ManagerCity of HollywoodHollywood, Florida

Dean C. Bell, CAPPManager, Operations and FacilitiesCalgary Parking AuthorityCalgary, Alberta Canada

Gwendolyn E. Bolden, CAPPDirector, Parking & TransportationUniversity of OregonEugene, Oregon

Jeffery T. Davis, CAPPAssistant Parking Services Manager City of Fort Lauderdale Transportation & Mobility Department Fort Lauderdale, Florida

Christopher D’Esposito, CAPPDirector of Transportation ServicesUniversity of AlabamaTuscaloosa, Alabama

David J. Dorman, CAPPParking Allocation ManagerThe Pennsylvania State UniversityUniversity Park, Pennsylvania

W. Neal Fisher, CAPPAssociate DirectorUniversity of North FloridaJacksonville, Florida

Ron Fuller, CAPPAssistant Director University of Florida Transportation and Parking Services Gainesville, Florida

Thomas Gaffery, MBA, CAPPDirector of TransportationCalifornia State UniversityFresno, California

Eric W. Harp, CAPPAssistant Guest Services Manager DFW International Airport Parking Business Unit Dallas, Texas

Daniel Ibarra, CAPPProject ManagerRepublic Parking SystemHouston, Texas


2016 CAPP GRADUATESKreston F. Lee, CAPPParking Manager Utah Property Management Associates Salt Lake City, Utah

Robert D. Petersen, CAPPAssistant Parking Guest Operations Manager DFW International Airport Dallas, Texas

Chris Polk, CAPPGeneral ManagerRepublic Parking SystemVirginia Beach, Virginia

Ben Schnabel, CAPPAssistant Director—Public ParkingUniversity of Minnesota—Parking & Transportation Services Minneapolis, Minnesota

Jack Skelton, CAPPSenior Vice PresidentRepublic Parking SystemChattanooga, Tennessee

Ziad Tayyem, CAPPAssistant Parking Guest Operations Manager DFW International Airport Dallas, Texas

For more information about CAPP, be sure to visit the website at parking.org/capp. For questions, contact [email protected].

In need of Open Spaces

versatile . efficient . resilientHigh-Performance Precast

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Precast Concrete is the premier building system for parking structures. It provides the versatility and efficiency needed to meet several project challenges including a small project site footprints, tight construction schedules, and the combination of various finishes to achieve aesthetic goals.

To find out more visit us at the PCI booth #208.

16102_PCI_IPI_Conference_Progarm_BIM.indd 1 3/15/16 10:18 AM

Parking is About People

www.parkingsoft.com Made in the USA

The parking industry is all about state-of-the-art technology and how well it serves people. Today’s consumers want quick and simple ways to find,

reserve, and pay for parking.

ParkingSoft’s solid reputation is built on listening to our customers and providing the solutions they need. We are continuously developing innovative parking technology that

simplifies the parkers’ experience and improves the operators’ bottom line.

Life can be complicated, parking doesn’t have to be.

Call us today to learn more – 1(877) 884-7275.

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Parking is About People

www.parkingsoft.com Made in the USA

The parking industry is all about state-of-the-art technology and how well it serves people. Today’s consumers want quick and simple ways to find,

reserve, and pay for parking.

ParkingSoft’s solid reputation is built on listening to our customers and providing the solutions they need. We are continuously developing innovative parking technology that

simplifies the parkers’ experience and improves the operators’ bottom line.

Life can be complicated, parking doesn’t have to be.

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PRE-CONFERENCE PROGRAMSGREEN GARAGE ASSESSOR TRAINING Tuesday, May 17, 8:00 a.m.–5:30 p.m.Belle Meade AB

Instructor: Daniel Ciarcia, Two Willows Consulting, LLC.

Green Garage Assessor Training is a one-day class covering the theory and practice of building certification and the emergence of Green Garage Certification, now known as ParkSmart, which is now managed by Green Business Certification Inc. (GBCI), the certification arm of the USGBC.

The course offers a deep-dive into the specific management, programmatic, technological, and structural elements of certification. The course equips you with the knowledge to lead a facility through Green Garage Certification, including how to evaluate a parking facility and the process and procedures for submitting facilities for certification.

During the course, participants will:■■ Illustrate and detail the specific management, programmatic, technological, and structural

elements of certification.

■■ Demonstrate how Certified Green Garages lower costs, enhance value, and increase sustainability.

■■ Evaluate a parking facility, including the tools, process, and procedures for submitting facilities for certification.

■■ Recognize, verify, and encourage environmentally sustainable solutions in new, existing, and retrofitted parking garages.

■■ Determine whether a facility is well positioned to pursue certification, and make improvements to achieve successful program recognition.

Attendance earns participants 7 CAPP points towards their CAPP application and 4 CAPP Points towards Recertification, Program Type 2. Attendance also earns LEED Accredited Professionals 7 GBCI credits towards recertification. Participants who pass the student assessment with a score of 70 percent or greater at the conclusion of the course will also earn .7 CEUs.

The assessment will be offered on-site at the conclusion of the course and attendees will be notified shortly after the 2016 IPI Conference & Expo.

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PRE-CONFERENCE PROGRAMSACCREDITED PARKING ORGANIZATION (APO) SITE REVIEWER TRAININGTuesday, May 17, 9:00 a.m.–5:00 p.m.Belle Meade CD

Speakers: Alex Argudin, CAPP, Miami Parking Authority Casey Jones, CAPP, SP+ Amy Ross, Cornell University Rachel Yoka, CAPP, LEED AP BD+C

The Accredited Parking Organization (APO) program launched in June 2015 at the IPI Conference & Expo in Las Vegas. Five organizations completed the pilot program to become the inaugural class of APOs. The new certification recognizes parking organizations that have achieved a comprehensive standard of excellence, based on best practices in responsible parking management and operations, customer service, professional development, safety, and security.

APO Site Reviewers are trained by IPI to evaluate organizations pursuing accreditation under the program. This training prepares and credentials new reviewers. Participants receive a copy of The APO Manual for Applicants and the matrix—a planning tool for implementation.

Upon successful completion of the course, participants will be awarded a Certificate of Completion and qualified participants will be listed as trained site reviewers on the IPI website. Potential candidates for this training include consultants, suppliers, and commercial operators who provide professional services to parking organizations in all sectors, as well as professionals who own and operate parking facilities or departments.

Learning Objectives■■ Evaluate what a standard is and the importance of the quality management of the third-party

reviewer when on a site visit.

■■ Explain the role of third-party reviewers, including communicating information regarding the final status of the application.

■■ Illustrate satisfactory and unsatisfactory examples encountered during site visits by referencing criteria provided in the content areas of the checklist.

■■ Review ethics expected of a third-party reviewer and ways to handle potentially questionable situations that could arise during a site visit.

■■ Determine whether site-provided evidence items are applicable or not applicable to the application when determining a recommendation to award the APO designation.

Attendance earns participants 7 CAPP points towards their CAPP application and 4 CAPP Points towards Recertification, Program Type 2. Passing the assessment with a score of 70 percent or greater at the conclusion of the course will also earn .7 CEUs.

IPI released the second edition of the APO Manual for Applicants and the accompanying matrix for the APO program in May 2016. Download a full manual at parking.org/APO.

Looking for a parking solution that brings it all together? You’re looking at it.

CITATION SERVICES

Connects every aspect of your parking operation making it easy to see your entire parking landscape.

Let T2 show you how T2 UNIFI can align with your business.

THINK TECHNOLOGY. THINK SOLUTIONS. THINK T2.

T2systems.com | 800.434.1502

VISIT US AT BOOTH #1601

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TECHTALKSLocation: On Expo Hall Floor in TECHTalk Pavilions

Looking for real insight with an emphasis on technology? Join a TECHTalk on the show floor. Presenters will deliver 45-minute talks to help you get a better understanding of what technology is available, how best to implement in your operation and where the future of technology is heading.

TECH TALK PAVILION #1 TECH TALK PAVILION #2

WEDNESDAY, MAY 181:00 p.m.– 2:00 p.m.

Transitioning to Pay by Plate on Your Own TermsDavid Onorato, Public Parking Authority of Pittsburgh

Unlocking the Value of Cities’ Parking Assets Through Better DataMike Nickolaus, CivicSmart, Inc.

2:15 p.m.– 3:15 p.m.

Technology Moves Parking Forward in the City of HoustonMichael Hamilton, T2 Systems, Inc.

Industry Innovations & How They Can Benefit Your CustomersChad Randall, IPS Group, Inc.

3:30 p.m.– 4:30 p.m.

Driving Revenue With Spot-Level Data Collin Sullivan, Parkifi

The Connected Car and Parking—How Parking Has Become a Focus for Automotive ManufacturersJens Weitzel & Todd Tucker, ParkWhiz

THURSDAY, MAY 191:30 p.m.– 2:30 p.m.

Understanding AVI—Automatic Vehicle IdentificationAli Khaskar, TagMaster North America

Connected Parking as a Key Driver for Connected NetworksLaurens Eckelboom, SAP

2:45 p.m.– 3:45 p.m.

LED Lighting and Controls: It Doesn’t Cost a Fortune to Have It AllDavid Venhaus, Hubbell Lighting

Learning to Love all 50 DMVsJohn Beehler and Charles Gutierrez, Complus Data Innovations, Inc.

FRIDAY, MAY 2011:30 a.m.– 12:30 p.m.

Transportation: The Foundation for Building a Smart CityMatt Willenbrink, Fybr

A Case Study: City of Detroit—Pride in Parking & PartnershipJeff Nethery, CALE America, Inc. and Norman White, City of Detroit Municipal Parking Department

TT Pavilion #1 is located in Hall B4-B6 near booth 329 TT Pavilion #2 is located in Hall B4-B6 near booth 201

WEDNESDAY, MAY 18(TT#1) 1:00 p.m.–2:00 p.m.

■■ Transitioning to Pay by Plate on Your Own TermsDavid Onorato, Public Parking Authority of PittsburghNot every city is ready to make the transition to pay by plate. Whether budget limitations or lack of infrastructure—or simply pure

volume of choice—realizing a modern parking project can be daunting. The good news is that pay by plate is not only highly efficient and user friendly, but technology friendly. Learn more about removing barriers to integration using pay by plate as your doorway to ‘future proofing’ parking enforcement technology.


TECHTALKS(TT#2) 1:00 p.m.–2:00 p.m.

■■ Unlocking the Value of Cities’ Parking Assets Through Better DataMike Nickolaus, CivicSmart, Inc.CivicSmart will use real world data from our parking installations to provide insights into how highly accurate, real-time data can help cities unlock the value of their parking assets. Attendees will be provided with tools and processes for analyzing their own programs’ performance; including helping them to understand the cost benefit tradeoffs of making technology investments and policy changes. They also will hear about new sensor and other technologies and how they can be cost-effectively incorporated into their parking programs and infrastructure.

(TT#1) 2:15 p.m.–3:15 p.m. ■■ Technology Moves Parking Forward in the City of HoustonMichael Hamilton, T2 Systems, Inc.Technology changes are happening rapidly and this session will explore how the City of Houston has kept up. Follow this city’s journey from a tiered implementation approach with upgrades to the new generation Digital Luke II on on-street parking, to the development of PathFinder, the first BI and benchmarking solution. This enabled Houston’s parking team to see the clear and complete picture of their operation with data coming from multiple systems, and finally, consumer solutions where the city can now leverage parking occupancy and availability data from its systems to direct consumers to available parking.

(TT#2) 2:15 p.m.–3:15 p.m. ■■ Industry Innovations & How They Can Benefit Your CustomersChad Randall, IPS Group, Inc.New innovations in parking technology are improving data security, transforming the customer experience, and ensuring a parking system built for the future. Chad Randall, Chief Operating Officer of IPS Group—a leading company in Smart Parking technology and inventor of the single-space

Smart Meter—will explore newly developed technology such as 4G wireless capability, EMV-approved card readers, dome-mount vehicle detection sensors, and more. Audience members will better understand emerging technologies that can make parking operations more efficient, while improving the parking experience for residents and visitors.

(TT#1) 3:30 p.m.–4:30 p.m. ■■ Driving Revenue with Spot-Level DataCollin Sullivan, ParkifiCome learn how the most powerful and granular data point available to parking managers, spot-level occupancy, can be used to impact top line revenue growth.

(TT#2) 3:30 p.m.–4:30 p.m. ■■ The Connected Car and Parking—How Parking Has Become a Focus for Automotive ManufacturersJens Weitzel, ParkWhiz, Todd Tucker, ParkWhizAutomotive manufacturers are intent on making parking information and reservation services available from inside the vehicle. This session will introduce the connected car industry roadmap and how various automotive manufacturers are planning to provide parking services to their customers. Learn how ParkWhiz and other technology providers are collaborating with automotive manufacturers to implement these plans and how parking operators will be able to benefit from this industry initiative.

As an example, ParkWhiz’s partnership with Ford will be introduced and discussed.

THURSDAY, MAY 19(TT#1) 1:30 p.m.–2:30 p.m.

■■ Understanding AVI—Automatic Vehicle IdentificationAli Khaskar, TagMaster North AmericaRFID (Radio Frequency Identification) plays an important role in the parking industry. This presentation will explain what RFID is and what it’s used for, relating to AVI. Highlighting points on the uses of hands-free AVI, RFID

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TECHTALKStechnology options (UHF v. Microwave), how to determine which is the best solution for each individual project with a focus on system integrators and partners in parking access who can benefit from understanding RFID AVI options and new solutions.

(TT#2) 1:30 p.m.–2:30 p.m. ■■ Connected Parking as a Key Driver for Connected NetworksLaurens Eckelboom, SAP Labs, LLCParking is one of the last industry verticals dealing with fragmentation and friction in the user experience. Connected vehicles, the Internet of Things, and mobile payments alone will not be able to solve these issues. The solution is believed to be in new Connected Networks; centralized marketplaces where service aggregators provide consumers access to multiple vehicle / user journey centric services via participating channels—in a cashless way.

(TT#1) 2:45 p.m.–3:45 p.m. ■■ LED Lighting and Controls: It Doesn’t Cost a Fortune to Have It AllDavid Venhaus, Hubbell LightingLighting represents up to 60 percent of a typical parking structure utility bill. New technologies designed to reduce energy costs by up to 80 percent now exist. This session will provide an overview in the latest trends in LED lighting and controls technology for parking facilities. This 101 discussion will help participants understand best practices for lighting parking facilities with LED technology and how to pair LEDs with controls without sacrificing performance

(TT#2) 2:45 p.m.–3:45 p.m. ■■ Learning to Love all 50 DMVsJohn Beehler and Charles Gutierrez, Complus Data Innovations, Inc.On a surprisingly regular basis we read in newspapers about municipalities with a huge backlog of unpaid citations. The news is always a very real budgetary challenge. But improving collection rates is particularly difficult with the limited information that may

be available. In this presentation, attendees will hear about some tools available to secure additional information about vehicle ownership. Using data from multiple municipalities where these methods have been successful, as well as providing some of the variables that make collecting information from various state DMVs possible, you will gain tools and knowledge that can raise your own rates of collection for unpaid citations.

FRIDAY, MAY 20(TT#1) 11:30 a.m.–12:30 p.m.

■■ Transportation: The Foundation for Building a Smart CityMatt Willenbrink, FybrSmart city initiatives will improve infrastructure, create cost effective municipal services, enhance public transportation, and keep citizens safe. Solutions like smart parking increase visibility of empty spaces and cut congestion, while intelligent, motion-based street lighting create safer communities. Come learn how forward-thinking cities enable a secure and scalable IoT platform that integrates multiple systems and foster collaboration.

(TT#2) 11:30 a.m.–12:30 p.m. ■■ A Case Study: City of Detroit—Pride in Parking & PartnershipJeff Nethery, CALE America, Inc. Norman White, City of Detroit Municipal Parking DepartmentAttendees will learn about the transformation of a broken, antiquated parking system to one of the most modern and successful municipal parking programs in the country. The presentation will include information on the technology and vendor selection processes as well as explaining how teams worked together throughout the implementation of the turnkey technology upgrade project. Elements like public outreach and education, system architecture and integrations, payment options and enforcement strategies will also be discussed.

Go to parking.org for more information and start the conversation today!

Learn, connect, and engage in person. IPI comes to you with the

best training in the industry.

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SHOPTALKS

TUESDAY, MAY 17; 2:00 P.M.–4:00 P.M.Held in the Attendee Lounge located on Level 0—Ryman Exhibit Hall

What are ShopTalks? These are informal roundtable discussions geared toward targeted segments of the industry on specific operational areas. Each session has a moderator who will keep the discussion on target; other than that, it’s an open forum to discuss challenges, solutions, and successes with your peers. We consistently get positive feedback on this feature of the IPI Conference. Be sure to attend one—we’re confident you will not be disappointed.


■■ Hospital/Medical Operations



PLAN YOUR PROFESSIONAL SUCCESS2016 Professional Development Courses Save the date, mark your calendar, and get registered. Courses are designed for all parking professionals, including those interested in CAPP; every course earns CAPP points for certification and recertification. Registration details at parking.org.

AUGUST 15

Media Training Seminar, Washington, D.C.Green Garage Assessor Training, Washington, D.C.

SEPTEMBER 26–27

Parking Design, Maintenance, & Rehabilitation Two-Day Seminar, Anaheim, Calif.

SEPTEMBER 27

Green Garage Assessor Training, Anaheim, Calif.

Register today atparking.org


IGNITE SESSIONS

THURSDAY, MAY 19; 9:45 A.M.–10:45 A.M.Location: Magnolia Ballroom

An IGNITE Session is a unique opportunity for presenters to make their point by delivering information in a fun and entertaining way. Multiple presenters speak for five minutes each, using 20 slides that are automatically advanced every 15 seconds. The audience learns a little bit about a lot of different topics and leaves energized. Come join us at the IGNITE sessions with seven high-energy presenters providing exciting and informational presentations!

Presentations: ■■ Parking and Technology in Emerging MarketsAdebayo Onigbanjo, Msc, 1508 LimitedAfrica is the next frontier and with urban population set to continue to grow in African cities, parking solutions and technologies have a key role to play. This session will cover challenges and opportunities for parking and parking technologies in African cities.

■■ Bringing the BEAST to Customer ServiceVanessa Cummings, CAPP, Columbus State Community College Providing excellent customer service in parking is sometimes considered challenging. Here comes the BEAST to help you stay calm and handle every type of situation with courtesy and professionalism. With the BEAST you will have the tools to keep calm and smile, even when dealing with difficult customers.

■■ The Decision is Yours! Data Driven Business Decisions: How Informed Decision Making Influences Our IndustryKarla Baig, OmniParkWhen making informed business decisions, data driven results prove that solutions work! Clients strive for the best solution for their businesses and want to make those decisions based on information systems that make the most sense. Influences in their parking environments lead to strong decisions that potentially improve both the management and customer experience.

■■ Contracting Out Enforcement— Its All in the WordingRyan Arabsky, Winnipeg Parking AuthorityThe key to any successful contract is the wording and ultimately the oversight and execution. We will share our model and how we manage the contract beginning with comprehensive training and certification programs, integrated with our Quality Assurance department, utilizing GPS technology tied to the performance metrics of the contract. Oversight of the entire operation using operational score carding backed up with an appropriate liquidated damages clause for realized cost savings.

■■ How Does ITS impact Your Parking OperationsJason Jones, University of AlbanyThis IGNITE session will provide an overview of Intelligent Transportation Systems (ITS) including brief examples of: ATMS: Advanced Traffic Mgmt. Systems, APTS: Advanced Public Transp. Systems, CVO: Commercial Vehicle Operations, ATIS: Advanced Traveler Info Systems, & AVCS: Advanced Vehicle Control Systems. On behalf of the ITS Parking Task Force we will then highlight how parking can and needs to be integrated as part of these various systems/base areas.

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IGNITE SESSIONS■■ Sustainability Framework DeconstructedMegan Leinart, LEED AP BD+C, Propark AmericaIn our industry, few issues have been as progressive and transformative in recent years as that of sustainability. IPI has been a leader, developing a comprehensive sustainability framework to help serve as a roadmap for parking and sustainability. This session will breakdown the details of the Sustainability Framework and the opportunities and impacts to planning and design of parking structures; the operations, management, and maintenance of parking facilities or lots; and the implementation of parking technologies.

■■ Evaluation of Parking Guidance System to Serve 30,000 Parking SpacesBrian Favela, Binghamton UniversityThe need for a demonstration installation was formulated to help gain stakeholder buy in from all member institutions of the Texas Medical Center before committing the capital cost to procure a PCGS system for all 30,000 parking spaces. The purpose of a campus wide Parking Count and Guidance System was to create a seamless technology that all member institutions can utilize to provide the highest level of customer satisfaction to their patients, staff and visitors.

For your free subscription, email [email protected]

IPI’s newest parking magazine, in Spanish.

THE INTERNATIONAL PARKING INSTITUTE

24 2013 IPI Conferencia y Expo

40 Programas de Mantenimiento

32 De Pertenencia

Intelectual 36 Lucha Contra la

Delincuencia Con LPR

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P A R A L O S P R O F E S I O N A L E S E N E S T A C I O N A M I E N T O D E A M E R I C A L A T I N A

Be a Parking Super Hero

Visit Us at IPI Booth #1033

e. [email protected] | p. 800.448.1991 Permits. Distribution. Software.

www.rydin.com

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EDUCATIONStep into the action with our education session presenters who will provide you the best information in town! Come ready to hear about the latest technology and industry trends as well as new information and case studies that are directly applicable to organizations just like yours. To help you decide what to attend, sessions are organized in tracks. Take a moment to decide which of the tracks interest you the most and then drill down into the many offerings in each:

Finance & Auditing

Mobility & Alternative Transportation

Personal Development

Planning, Design, & Construction

Technology & Innovation

IGNITE Session

Fault TolerantIntercom Performance

Guarantees you a safe landing for your message, even if a server breaks down.

Parking Operators around the globe rely on the trusted and proven communication solutions by Commend. For details Check out our Website: www.commendusa.com

Come visit us at IPI Booth # 201


EDUCATIONFinance & Auditing: Price has a direct effect on the profitability of an organization. Examine how to integrate pricing decisions and evaluate pricing with market conditions and legal and corporate agreements. Examine profits and learn to compare your

parking organization to similar operations to expand knowledge about current and past successes and determine areas of opportunity. Learn about topics such as analyzing data, running reports, financial management, auditing, and creating goals.

Mobility & Alternative Transportation: Parking is a critical element in our transportation network and infrastructure. As a significant element of the mobility equation, parking professionals are increasingly called upon to understand, launch, and

integrate alternative modes of transportation, including transit, bicycles and carpools, and more. Examine mobility and transportation strategies and case studies that share how the parking industry is evolving to meet rapidly changing consumer preferences, demographic trends, and technology. Explore case studies for both college and NFL football games and how best to achieve compliance when setting up a tailgate loading plan.

Personal Development: Understand the difference between book smarts and street smarts. This track offers an array of topics to assist in setting personal and professional goals. Learn something new or simply join us to grow your skills. Examine what makes a

good RFP or RFQ document. What is the difference between them and which do you use when? The growing success of the personal development process has assisted many business managers in obtaining more qualified and motivated personnel for their companies.

Planning, Design, & Construction: Planning for, designing, and maintaining parking assets is a critical function of the parking professional. Explore best practices in planning, design, and construction and take a deeper dive into shared parking, energy

expenditures, building systems, and sustainability solutions.

Examine new lighting technologies and controls and new design practices that are changing all aspects of lighting. Explore case studies of growth that have created unintended consequences, including increased parking demand. Examine how key policy makers presented their respective cities’ approach and the wisdom gained while designing and/or implementing parking reform.

Technology & Innovation: Learn the costs (including the cost of knowledge) behind the popularity of pay-by-plate. Explore the connectivity explosion and what it means for the parking industry. Learn how technology may change the way we look at gated scenarios.

Sessions will include examples and discussion of audits, metrics, programs and case studies, including garage ventilation energy efficiency and the proposed Ventilation Energy Efficiency in Parking (VEEP) program.

IGNITE Session: Seven high-energy presenters deliver information in a fun and entertaining way. Multiple presenters speak for five minutes each, using 20 slides that are automatically advanced every 15 seconds. The audience learns a little bit about a lot of

different topics and leaves just as energized and happy as their presenters.

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TRACK EDUCATION GRIDIgnite Session on Thursday at 9:45 a.m. is in the Magnolia Ballroom.

Track Personal DevelopmentMobility & Alternative

Transportation Technology & Innovation Finance & AuditingPlanning Design &

Construction

Room Hermitage A Hermitage B Hermitage C Hermitage D Cheekwood B–C Cheekwood G–H

Tuesday, May 17

3:15 p.m.– 4:15 p.m.

The High Wire: Balancing Customer Service and the

Bottom Line

When People Party Where They Park: Urban

Tailgating Tactics

Minimizing the Bruising Transformation from Meters

to Pay by Plate in a Large City

High Performance Design of Parking Structures—in Application

The Future of Parking with Autonomous Vehicles: Solutions

for the Inevitable

4:30 p.m.– 5:30 p.m.

A Day In The Life…My Foray into the Front Line World

It’s Time to Repaint the Lines: Motorbikes and Other Transit Modes are Changing How We Manage Parking

Parking 2.0—It’s a Connected World

The Abu Dhabi Parking Pricing Strategy: Managing

the Conflicting Priorities of Parking Management

Green Garage Certification, LEED, and the U.S. Green

Building Council

Wednesday, May 18

8:00 a.m.– 9:00 a.m.

Teamwork and Getting the Job Done: Know What

Makes Your Team Tick

It’s All About the Bus: Aligning Transit and Parking

Resources to Improve Campus Access

Hospital Parking: Healthcare Reform and Patient

Experience are Driving Changes in our Industry

An Introduction to Measuring Your Website’s Success with

Google Analytics

Current state of the ever changing world of lighting

parking facilities

Does that Look Right to You?: Parking’s Role in Protecting the

American Homeland

11:15 a.m.– 12:15 p.m.

CAPP—How to Map Your Path to Certification

Distracted Parking—Addressing Pedestrian Safety

in Parking Environments

How Big Data Will Link Parking and Transportation

Pricing for Profitability A Parking Revival—Duke University, Parking Garage II

Workplace Violence and Active Shooter Awareness

4:00 p.m.– 5:00 p.m.

Find the Hidden Images in the Workforce

Management Picture!

Commute Options LEED to Points

Is Now the Time to Go Gateless?

Apples to Apples: Standard Measures Yield the Benefits

of Benchmarking

Legal Aspects of Bidding Suicide Prevention, Response and Recovery

Thursday, May 19

8:30 a.m.– 9:30 a.m.

X, Y and Boomers, Oh My! Working with Different Generations

Developing Privacy Policies for Parking Departments

The Pursuit of Excellence and the Path to APO

Seamless event parking management with modern

technology—Making it Simple

Sustainability…Jeopardy Style! Learn about Key Concepts in Sustainable Parking Solutions

Connected Parking as a Key Driver for Connected Networks

9:45 a.m.– 10:45 a.m.

13 Surefire Ways to Mind Your “Ps and Qs”

Electric Vehicles, 2.0 Garage Ventilation Energy Efficiency—A Significant

Savings Opportunity Not To Be Overlooked

Public Private Partnerships: This Thing Can Work!

Town & Gown? A Collaborative Approach to Municipal

and Academic Parking and Transportation Planning

4:30 p.m.– 5:30 p.m.

Are You In the Driver’s Seat or Getting Run Over?

Mastering the Art of Strategic Communications

Lessons Learned from Little Rock: Clinton National

Airport’s PARCS and APGS Implementation

Advanced License Plate Recognition Technologies

for Ticketless and other LPR Based Payment Applications

The Value of On-Street Parking —A Recommended Approach

to Prioritizing Uses for On-Street Public Right-of-Way

Parking and More: Curb Management for the 21st Century

Friday, May 20

10:00 a.m.– 11:00 a.m.

Parkception Trends, Insights and Best Practices: Parking Consultants Weigh In

EMV & Parking— 6 Months On

If It Is Worth Building, Isn’t It Worth Protecting?

Case Study: Mixed Use Urban Subsurface Garage Design with

Operational 3.0 Ac Roof Park and Entertainment Venue

Parking in the Buff: Virtual Meters Look Good on

Your Operation


TRACK EDUCATION GRIDIgnite Session on Thursday at 9:45 a.m. is in the Magnolia Ballroom.

Track Personal DevelopmentMobility & Alternative

Transportation Technology & Innovation Finance & AuditingPlanning Design &

Construction

Room Hermitage A Hermitage B Hermitage C Hermitage D Cheekwood B–C Cheekwood G–H

Tuesday, May 17

3:15 p.m.– 4:15 p.m.

The High Wire: Balancing Customer Service and the

Bottom Line

When People Party Where They Park: Urban

Tailgating Tactics

Minimizing the Bruising Transformation from Meters

to Pay by Plate in a Large City

High Performance Design of Parking Structures—in Application

The Future of Parking with Autonomous Vehicles: Solutions

for the Inevitable

4:30 p.m.– 5:30 p.m.

A Day In The Life…My Foray into the Front Line World


Parking 2.0—It’s a Connected World

The Abu Dhabi Parking Pricing Strategy: Managing

the Conflicting Priorities of Parking Management

Green Garage Certification, LEED, and the U.S. Green

Building Council

Wednesday, May 18

8:00 a.m.– 9:00 a.m.

Teamwork and Getting the Job Done: Know What

Makes Your Team Tick

It’s All About the Bus: Aligning Transit and Parking

Resources to Improve Campus Access

Hospital Parking: Healthcare Reform and Patient

Experience are Driving Changes in our Industry

An Introduction to Measuring Your Website’s Success with

Google Analytics

Current state of the ever changing world of lighting

parking facilities

Does that Look Right to You?: Parking’s Role in Protecting the

American Homeland

11:15 a.m.– 12:15 p.m.

CAPP—How to Map Your Path to Certification

Distracted Parking—Addressing Pedestrian Safety

in Parking Environments

How Big Data Will Link Parking and Transportation

Pricing for Profitability A Parking Revival—Duke University, Parking Garage II

Workplace Violence and Active Shooter Awareness

4:00 p.m.– 5:00 p.m.

Find the Hidden Images in the Workforce

Management Picture!

Commute Options LEED to Points

Is Now the Time to Go Gateless?

Apples to Apples: Standard Measures Yield the Benefits

of Benchmarking

Legal Aspects of Bidding Suicide Prevention, Response and Recovery

Thursday, May 19

8:30 a.m.– 9:30 a.m.

X, Y and Boomers, Oh My! Working with Different Generations

Developing Privacy Policies for Parking Departments

The Pursuit of Excellence and the Path to APO

Seamless event parking management with modern

technology—Making it Simple

Sustainability…Jeopardy Style! Learn about Key Concepts in Sustainable Parking Solutions

Connected Parking as a Key Driver for Connected Networks

9:45 a.m.– 10:45 a.m.

13 Surefire Ways to Mind Your “Ps and Qs”

Electric Vehicles, 2.0 Garage Ventilation Energy Efficiency—A Significant

Savings Opportunity Not To Be Overlooked

Public Private Partnerships: This Thing Can Work!

Town & Gown? A Collaborative Approach to Municipal

and Academic Parking and Transportation Planning

4:30 p.m.– 5:30 p.m.

Are You In the Driver’s Seat or Getting Run Over?

Mastering the Art of Strategic Communications

Lessons Learned from Little Rock: Clinton National

Airport’s PARCS and APGS Implementation

Advanced License Plate Recognition Technologies

for Ticketless and other LPR Based Payment Applications

The Value of On-Street Parking —A Recommended Approach

to Prioritizing Uses for On-Street Public Right-of-Way

Parking and More: Curb Management for the 21st Century

Friday, May 20

10:00 a.m.– 11:00 a.m.

Parkception Trends, Insights and Best Practices: Parking Consultants Weigh In

EMV & Parking— 6 Months On

If It Is Worth Building, Isn’t It Worth Protecting?

Case Study: Mixed Use Urban Subsurface Garage Design with

Operational 3.0 Ac Roof Park and Entertainment Venue

Parking in the Buff: Virtual Meters Look Good on

Your Operation

J U ST P U B L I S H E D

A survey conducted among IPI members this year found

that nearly 40 percent had experienced a suicide in one

of their parking structures. This week, IPI releases an important

resource guide to address this issue. Learn more at the IPI

Member Services Booth and during an IPI Conference & Expo

educational session Wednesday, May 18 from 4-5 p.m.

Monday/Tuesday, M

ay 16–17

IPI is the largest and leading source for parking industry news, training, products, events, and services. From professionals in the field to industry veterans, maintaining a well-trained workforce and advancing your career has never been easier. Here are some of the many benefits:

• Provides professional development through industry-recognized certifications, training, and on-demand learning.

• Discounted member pricing on trainings, publications, classes, and event registration

• Expanding your reach and engaging your colleagues from around the world in leadership, networking, and volunteer opportunities to boost your business.

GO ANYWHERE.Invest in yourself and the parking profession.

Become an IPI member.

Don’t miss out, join today: parking.org

Mon

day/

Tues

day,

May

16–

17


SCHEDULE: MONDAY, MAY 16–TUESDAY, MAY 17

MONDAY, MAY 167:00 a.m.–8:00 p.m. Exhibitor Move-In

Level 0—Ryman Exhibit Hall

8:00 a.m.–5:00 p.m. PARC Distributor GroupCheekwood A

9:00 a.m.–5:00 p.m. CAPP Point Course 1: UVA Business ManagementRyman Studio DE

TUESDAY, MAY 176:00 a.m.–8:00 a.m. Annual 5K Fun Run

Outside of Presidential Portico

6:00 a.m.–2:00 p.m. William Voigt CAPP Classic Golf Tournament Gaylord Springs Golf Links (departure 6:00 a.m. from Cascades Lobby)

7:00 a.m.–6:00 p.m. Exhibitor Move-InLevel 0—Ryman Exhibit Hall

7:00 a.m.–6:00 p.m. Registration & Host Committee Desk OpenTennessee Lobby A

8:00 a.m.–5:00 p.m. PARC Distributor GroupCheekwood A


8:00 a.m.–5:00 p.m. CAPP Point Course 2: Behind the Fine Print: A Blueprint to Parking Management, Operations, and RegulationsRyman Studio FG

8:00 a.m.–5:30 p.m. Pre-Conference: Green Garage Assessor Training CourseBelle Meade AB

8:30 a.m.–1:00 p.m. [Off-Property] Networking ActivitiesDepartures from Presidential Portico

■■ Segway Tours

■■ Nashville (TV show) Behind the Scenes Tour

■■ Music in Music City!

IPI is the largest and leading source for parking industry news, training, products, events, and services. From professionals in the field to industry veterans, maintaining a well-trained workforce and advancing your career has never been easier. Here are some of the many benefits:

• Provides professional development through industry-recognized certifications, training, and on-demand learning.

• Discounted member pricing on trainings, publications, classes, and event registration

• Expanding your reach and engaging your colleagues from around the world in leadership, networking, and volunteer opportunities to boost your business.

GO ANYWHERE.Invest in yourself and the parking profession.

Become an IPI member.

Don’t miss out, join today: parking.org

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Finance & Auditing Mobility & Alternative Transportation Personal Development

SCHEDULE: TUESDAY, MAY 17

9:00 a.m.–12:00 p.m. [Off-Property] Networking ActivitiesBus departs from Presidential Portico

■■ TDOT Traffic Management Center (TMC) Facility Tour

9:00 a.m.–5:00 p.m. Pre-Conference: APO Site Reviewer Training CourseBelle Meade CD

9:30 a.m.–1:30 p.m. [Off-Property] Networking ActivitiesBus departs from Presidential Portico

■■ Historical Downtown Nashville Tour

1:00 p.m.–5:00 p.m. Information/Help Desk OpenLevel 0—Ryman Exhibit Hall Registration Desk

2:00 p.m.–4:00 p.m. Shoptalks Attendee Lounge (Level 0—Ryman B3)


■■ Hospital/Medical Center Operations



3:15 p.m.–4:15 p.m. EDUCATION SESSIONS

The High Wire: Balancing Customer Service and the Bottom Line

Hermitage A

David Lieb, MPS, Walker Parking Consultants

Operating a parking system requires balance between supply and demand, perceptions and reality, price and convenience, garages and lots, and, customer service and the bottom line. We’ll discuss how to address real and perceived parking shortages, how to augment supply or reduce demand, the pros and cons of surface lots versus parking structures, and how to improve your image and revenue at the same time.

Objectives:1. Analyze real versus perceived parking shortages.

2. Understand how and when to apply supply and/or demand management techniques.

3. Create a customer-service oriented and financially sustainable parking system.


Planning, Design, & Construction Technology & Innovation


When People Party Where They Park: Urban Tailgating TacticsHermitage B

Benton Schnabel, CAPP, University of Minnesota

The University of Minnesota is one mile away from downtown Minneapolis, making it a very urban environment. This limits the amount of open parking available for tailgating. University of Minnesota Parking and Transportation Services implemented a few techniques to maximize available space (and sales) and still offer a safe and enjoyable tailgating experience. This presentation will examine the benefits of using a tailgate loading plan over assigning spaces by number or reducing the number of passes sold.

Objectives:1. Learn about university tailgating practices.

2. Understand physical constraints and opportunities in lot designs.

3. Evaluate and design tailgate plans that meet the needs of each campus.

Minimizing the Bruising Transformation from Meters to Pay-by-Plate in a Large City

Hermitage C

Bill Franklin, P.Eng., Tannery Creek Systems, Inc. Elan Ballantyne, BA, B.Kin., City of Saskatoon

Pay-by-plate is a new and desirable parking method. But for cities that are starting from ground up or from an older technology base such as meters, effectively deploying pay-by-plate has considerable challenges. This presentation by the City of Saskatoon and Tannery Creek Systems will give you a handbook on good practices and in particular, what to avoid so you can successfully deploy pay-by-plate.

Objectives:1. Explore how to establish a viable program plan.

2. Illustrate how to maximize benefits of pay-by-plate.

3. Examine how to establish a program to maximize a successful launch.

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High-Performance Design of Parking Structures— in Application

Cheekwood B&C

Rita Seriderian, P.E., FPCI, LEED AP, Precast/Prestressed Concrete Institute Northeast

Designers are being challenged to design and construct high-performance parking structures. These must operate efficiently and deliver an efficient traffic flow and design. However, they must also fit the aesthetic context of the community and purpose, be durable and resilient, and minimize life-cycle costs. This session will present several case studies from all over the U.S. highlighting their challenges and how their program requirements were met.

Objectives:1. Describe key elements of high-performance parking structure design.

2. Explain different approaches to designing a high-performance parking structure, including system selection, layout, connections, aesthetics, future considerations, and more.

3. Discuss the latest innovations in parking structure design.

The Future of Parking with Autonomous Vehicles: Solutions for the Inevitable

Cheekwood G&H

Lia Reyes, Carl Walker, Inc. Jeff Joyner, Greenberg Traurig Michael Flanagan, Sentry Control Systems

Autonomous vehicles (AV) are beginning to shape the world of parking, affecting planners, engineers, developers, equipment manufacturers, and controls. Whether it’s a shared or personal driverless vehicle, the innovative autonomous machine will revolutionize how the parking industry will strategically plan, design, and operate. Hear an expert panel discussion from auto manufacturers, autonomous task force, policymakers, and technology developers.

Objectives:1. Provide better understanding of current AV abilities and future

development plans that affect the parking industry, designers, planners, software developers, insurance, and legislation.

2. Clarify the changes needed to address and accommodate AV in parking design, zoning, demand, technology, and land-use planning.

3. Determine the types of creative integration needed to communicate between AV and a driverless vehicle that related to software, PARCS, manufacturing coordination, security and monitoring.





A Day In The Life: My Foray Into The Front-Line WorldHermitage A

Brett Wood, PE, CAPP, Kimley-Horn and Associates, Inc.

This presentation will feature the lessons learned as a consultant on the front line with the City of Las Vegas. You’ll hear about the challenges I faced and the unique stories I gathered. I’ll share my perspective of using book smarts with street smarts to better understand the industry as a whole.

Objectives:1. Combine best-management practices with real-world experience to

define practical approaches to parking operations.

2. Define front-line challenges that affect operations and management efficiency.

3. Discuss unique practices and stories learned from the front line.


Hermitage B

Tim Hines, CurbNinja

Consumers are vying to be more cost-effective and environmentally conscious with their transportation. They are forgoing cars and opting for more fuel-efficient solutions such as motorbikes and shared vehicles. These behaviors are dramatically affecting the parking ecosystem, but parking professionals can be proactive and stay ahead of the curve. This talk will cover trends in urban parking and how the industry can be prepared for the future and capitalize on new transportation alternatives.

Objectives:1. Understand latest alternative transportation trends.

2. Apply new ways of managing the shift in parking demand.

3. Create a plan to capitalize on alternative transportation.

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Parking 2.0—It’s a Connected WorldHermitage C

Michael Drow, CAPP, SP+, North Division Peter W. Lange, Texas A&M University, College Station

Parking 2.0—It’s a Connected World is the seventh in a series of parking-specific presentations by IPI’s Parking Technology Committee. The connectivity of all systems within our parking infrastructure has been growing at a rapid pace and includes meters, PARCS equipment, mobile phones, and sensors as well as technologies completely outside of parking.

Objectives:1. Understand the connected parking operation and what the Internet

of Things has to do with parking.

2. Describe how technology will affect and enhance existing parking operations with new services and capabilities.

3. Identify new skill sets required in a parking organization of the future.

The Abu Dhabi Parking Pricing Strategy: Managing The Conflicting Priorities of Parking Management

Hermitage D

Tope Longe, Department of Transport Mohammed Al Muhairi, Department of Transport

Parking management authorities are often faced with conflicting priorities of providing parking as a self-financing, revenue-generating product, and serving users who predominately seek parking at minimal or no charge. This presentation provides empirical evidence of ways to align parking priorities through the implementation of an effective pricing strategy. It provides analysis of key considerations undertaken in assessing the effect of paid parking on users and details recommendations for the implementation of similar programs.

Objectives:1. Understand the various economic, social, and environmental issues

of parking pricing at individual, business, and government levels.

2. Evaluate different strategies to manage the conflicting priorities of parking and achieve the objectives of operations.

3. Review real-world results of the application of a simple pricing strategy and the price elasticity of parking.




Green Garage Certification: Who’s Buying It and Why?Cheekwood B&C

Paul Wessel, U.S. Green Building Council Trevyr Meade, Green Business Certification, Inc.

Launched in 2014 to fill a void in the sustainability marketplace, Green Garage Certification and the Green Parking Council were acquired in 2016 by GBCI, the certification body for the U.S. Green Building Council’s LEED green-building rating system. This session will explore the growing recognition of sustainable, high-performance parking garage design and operation, the rising adoption of Green Garage Certification in the marketplace, and why and how global parking asset owners are embracing green parking.

Objectives:1. Explain the growth and expansion of Green Garage Certification.

2. Understand how Green Garage Certification provides value.

3. Support the decision to pursue Green Garage Certification.

5:30 p.m.–9:30 p.m. Opening Welcome Event (Two part event)Grand Ole Opry Plaza

Tastes of Nashville (5:30 p.m.–7:00 p.m.) *Sounds of Nashville (7:00 p.m.–9:30 p.m.)

* This is a ticketed event included in full registrations and/or Tuesday only registration. All others would need to purchase this separately prior to arriving onsite

Searching for sustainable parking products, services, and technology? Look for the Green Star in your

Conference program and on the Expo floor.

IPI Conference & ExpoIPI Conference & ExpoIPI Conference & ExpoIPI Conference & Expo

Green Star ExhibitorGreen Star Exhibitor

Look for (Green) Stars!

To earn a Green Star, companies must meet criteria that support IPI’s Framework on Sustainability and the Green Parking Council’s Green Garage Certification Standard.

Management

i Shared Parking

i Transportation Management Association/Organization

i Recycling Program

i Proactive Operational Maintenance

i Cleaning Procedures

i Building Systems Commissioning

i Construction Waste Management

i Reused, Repurposed, or Recycled Materials

Programs

i Wayfinding Systems

i Carshare Program

i Rideshare Program

i Low-emitting and Fuel-efficient Vehicles

i Alternative Fuel Vehicles

i Bicycle Sharing/Rental

Technology/ Structure Design

i Electric Vehicle Charging Stations

i Ventilation Systems

i Lighting Controls

i Energy Efficient Lighting Systems

i Roofing Systems

i Renewable Energy Generation

EDC [email protected] 800-886-6316 www.aimsparking.com

Parking Management SoftwareTickets & Permits

Hosted Solutions

Robust Reporting

Online Customer Portal

Real Time Integration

Special Events

Smart Phone Ticket Enforcement

Service you can count on!Real FLEXibilityAIMS integrates in real time with the leading parking access control, meter, mobile payment and LPR companies with whom you want to work. Our approach offers you options for ‘best in class’ instead of limiting your choice of technology to a single vendor.

Real serviceWith AIMS, you receive a higher-level of service and support, which is unparalleled in the parking industry. Call us for references to see for yourself.

EDC [email protected] 800-886-6316 www.aimsparking.com

Parking Management SoftwareTickets & Permits

Hosted Solutions

Robust Reporting

Online Customer Portal

Real Time Integration

Special Events

Smart Phone Ticket Enforcement

Service you can count on!Real FLEXibilityAIMS integrates in real time with the leading parking access control, meter, mobile payment and LPR companies with whom you want to work. Our approach offers you options for ‘best in class’ instead of limiting your choice of technology to a single vendor.

Real serviceWith AIMS, you receive a higher-level of service and support, which is unparalleled in the parking industry. Call us for references to see for yourself.

Wednesday, M

ay 18

Visit the new parking.org to learn more about the best programs in the industry.

Advancing the parking professionTM

TAKE THE PATHTO EXCELLENCE

1330 Braddock Place, Suite 350, Alexandria, VA 22314

571.699.3011 Phone | 703.566.2267 Fax

[email protected] | www.parking.org/capp

CAPP Certification Program

CANDIDATE HANDBOOKPresented by the

CAPP Certification Board

of the International Parking Institute

[ ] [ ] [ ]FACILITIESORGANIZATIONS PROFESSIONALS

GET CERTIFIED.

Take your people, facilities, and organization to the next level.

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SCHEDULE: WEDNESDAY, MAY 18

WEDNESDAY, MAY 187:00 a.m.–11:30 a.m. GES/Exhibitor Move-In

Level 0—Ryman Exhibit Hall

8:00 a.m.–8:00 p.m. Registration & Host Committee Desk OpenTennessee Lobby A

8:00 a.m.–9:00 a.m. Central Perks (Wi-Fi Hotspot)Attendee Lounge (Level 0—Ryman Exhibit Hall)

8:00 a.m.–9:00 p.m. First-Timers OrientationAttendee Lounge (Level 0—Ryman Exhibit Hall)

8:00 a.m.–9:00 a.m. EDUCATION SESSIONS

Teamwork and Getting the Job Done: Know What Makes Your Team Tick

Hermitage A

Vanessa Cummings, CAPP, Columbus State Community College

Having a dysfunctional team is a management nightmare and often results in unhappy workers and reduced productivity. Everyday personality attributes will serve as tools to self-assess and reflect on team members’ work styles—task- or time-oriented, risk taker or follower. This method has resulted in helping team leaders and teammates understand the best way to present work, who to schedule when, and which tasks to assign to members to ensure the job gets done.

Objectives:1. Understand your own work style.

2. Understand team members’ work styles.

3. Communicate more effectively with team members based on their work styles.

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It’s All About the Bus: Aligning Transit and Parking Resources to Improve Campus Access

Hermitage B

Jennifer Tougas, Ph.D., CAPP, Western Kentucky University

“The only thing that is constant is change.” This quote by Heraclitus best sums up life on a college campus. At Western Kentucky University, campus development was quickly reducing parking resources while increasing parking demand. This case study will follow the planning process for the fall 2014 school opening to align parking and transit resources to meet these challenges: the successes, failures, and lessons learned that were applied to improve operations for fall 2015.

Objectives:1. Understand how parking and transit resources work together to

improve campus access.

2. Evaluate available parking and transit resources in support of own operations.

3. Apply lessons learned to own operations.

Hospital Parking: Healthcare Reform and Patient Experience are Driving Changes in our Industry

Hermitage C

Stephanie Barnes, MA, LAZ Parking Ltd.

Hospitals have unique requirements when it comes to their parking operations. Parking services within a hospital takes extra, special CARE:

■■ Customer experience: This session will discuss the compassionate service required at hospitals.

■■ Accessible parking: Convenient accessibility is important to all hospitals.

■■ Responsible finance: Fiscal responsibility, expense reduction, and revenue controls are important goals within the operation.

■■ Engaged employees: Hospital parking employees must be caregivers and reflect the same compassion and efficiency as bedside caregivers.

Objectives:1. Learn about health care reform and how it is changing hospital

parking operations.

2. Learn the CARE model and apply best practices to all aspects of hospital parking.

3. Learn how to apply metrics to set measurable and meaningful targets in a hospital parking operation.




An Introduction to Measuring Your Website’s Success with Google Analytics

Hermitage D

Stephanie Frey, Rydin Decal

Google Analytics is an advanced technology that can help you measure how your company’s online marketing and presence are working. Learn the basics as well as advanced techniques to make your website shine!

Objectives:1. Understand why Google Analytics is important to a website’s

functionality.

2. Analyze data derived from Google Analytics.

3. Apply knowledge to future modification of website’s user experience, marketing efforts, and other customer-focused goals.

Current State of the Ever-Changing World of Lighting Parking Facilities

Cheekwood B&C

Michael Myer, Pacific Northwest National Laboratory

Great change is occurring within the parking industry related to lighting. It is imperative to learn how to evaluate new lighting technologies. Attendees will also learn about new design practices for lighting parking facilities. The energy used to light a parking facility can cost thousands of dollars in electricity; participants will learn from case studies how to save up to 90 percent of their current energy usage.

Objectives:1. Learn what to look for when evaluating lighting for parking facilities.

2. Understand current trends in lighting for parking facilities.

3. Discuss the future of lighting in parking facilities.

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Does that Look Right to You? Parking’s Role in Protecting the American Homeland

Cheekwood G&H

Alex Smith, MA, Phoenix-Mesa Gateway Airport Authority

Parking plays a vital role in keeping the American homeland safe. While airports, seaports, and train stations have security measures and contingencies for incidents, everyone in parking, from a lot manager to a cashier has the potential to mitigate a potential threat. Participants will learn what behaviors or activities constitute suspicious behavior, how to classify and report threats, and the knowledge necessary to formulate or improve their operation’s security plan or program.

Objectives:1. Learn how to identify suspicious activity.

2. Classify and report threats to their operation.

3. Formulate or improve their security plans.

9:00 a.m.–10:00 a.m. Continental BreakfastTennessee Ballroom

9:30 a.m.–11:00 a.m. Welcome General Session featuring Keynote Speaker plus IPI Professional Recognition, Chair and Lifetime Achievement AwardsTennessee Ballroom

11:15 a.m.–12:15 p.m. EDUCATION SESSIONS

CAPP: How to Map your Path to CertificationHermitage A

Rebecca White, CAPP, University of Virginia Wayne Mixdorf, CAPP, City of Lincoln, Nebraska Melinda Alonzo, CAPP, Arizona State University Chuck Reedstrom, CAPP, Kimley-Horn and Associates, Inc.

The CAPP Certification Board will present information on how to become CAPP certified. After this interactive presentation, the Board will explore various ways (paths) to achieve CAPP as well as answer individual questions.

Objectives:1. Demonstrate various ways to meet requirements to apply for the

CAPP credential.

2. Review the application process.

3. Illustrate various paths to achieve the CAPP credential.




Distracted Parking: Addressing Pedestrian Safety in Parking Environments

Hermitage B

Dennis Burns, CAPP, Kimley-Horn and Associates, Inc.

Studies show that as many as one in four pedestrian-related accidents occur in parking lots or garages. Of these, about 20 percent result in severe injury or death. This presentation will document current trends to address pedestrian safety as well as specific best practices and technology solutions to improve safety and reduce program liability.

Objectives:1. Understand the scope and effect of parking related pedestrian

safety issues.

2. Gain an awareness of pedestrian-safety programs from around the country.

3. Learn specific best practices and technical solutions to improve safety and reduce program liability.

How Big Data Will Link Parking and Transportation Hermitage C

Elaine McVey, M.Stat, TransLoc, Inc. Sam Veraldi, MBA, CAPP, Kimley-Horn and Associates, Inc.

For too long, parking has been planned, evaluated, and funded without consideration of transit. This has been changing recently with disruptive transportation options like Uber/Lyft, the need to justify the high cost of parking infrastructure, and the proliferation of smartphones.

This session will discuss how technology and data will better inform transportation’s link to parking to achieve our communities’ goals cost-effectively, sustainably, and reliably. It will also identify barriers and solutions to making that happen.

Objectives:1. Understand the interdependency between parking and transit.

2. Identify barriers to using technology to facilitate the relationship between parking and transit.

3. Develop solutions to help organizations take advantage of these technological changes.


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Pricing for ProfitabilityHermitage D

Saloni Vastani, Ph.D., MBA, Intellisiv

As McKinsey & Company noted, “a small change in price can increase or decrease profitability by 20 percent to 50 percent.” In competitive business markets, companies are facing many pricing challenges. How should companies manage pricing challenges to sustain profitability? The primary purpose of the session is to learn how to integrate pricing decisions vis-à-vis synthesizing accounting, financial information, and evaluating pricing with market conditions, legal and corporate agreements.

Objectives:1. Learn about multi-departmental involvement to increase revenue

and profitability.

2. Understand pricing performance improvement both from a revenue and cost perspective.

3. Identify opportunities for margin improvement.

A Parking Revival: Duke University, Parking Garage IICheekwood B&C

Todd Loman, Walker Parking Consultants David Wilken, Walker Parking Consultants Melissa Harden, Duke University

A parking revival has occurred at Parking Garage II on the Duke University Medical Campus. All areas of the garage were renovated to improve the parking experience, starting with the structural system, new electrical system and emergency generator, revised functional design, new parking equipment, and a cost benefit—all occurring while maintaining use of the facility.

Objectives:1. Demonstrate how to create a new parking experience in an

existing facility.

2. Illustrate the cost benefits of a garage renovation.

3. Apply the lessons learned from this project to their own operation.




Workplace Violence and Active-Shooter AwarenessCheekwood G&H

Matthew Dunn, FBI Memphis

Active-shooter events have been on the increase in the United States, with one occurring every 17 days. During the past 10 years, more than 1,000 people have been killed or wounded in active-shooter events. This presentation will provide the definitions, profiles, characteristics, and motivations of active shooters; an overview of several historical active-shooter cases; and suggestions for training employees how to prepare in case they are confronted by an active shooter.

Objectives:1. Examine statistics around active shooting events.

2. Review active-shooter cases.

3. Illustrate how to train employees for a potential active shooter experience.

11:30 a.m.–5:30 p.m. Attendee Lounge & Wi-Fi HotspotLevel 0—Ryman Exhibit Hall

11:30 a.m.–4:30 p.m. Information/Help Desk OpenLevel 0—Ryman Exhibit Hall Registration Desk

12:30 p.m.–4:30 p.m. Exhibit Hall Open with TECHTalkRyman Level 0—Ryman Exhibit Hall Lunch served in hall 12:30 p.m.–2:00 p.m.

■■ TT#1: Located in Hall B4-B6 near booth 3291:00 p.m.–2:00 p.m. Transitioning to Pay by Plate on Your

Own Terms2:15 p.m.–3:15 p.m. Technology Moves Parking Forward in the

City of Houston3:30 p.m.–4:30 p.m. Driving Revenue with Spot-Level Data

■■ TT #2: Located in Hall B4-B6 near booth 2011:00 p.m.–2:00 p.m. Unlocking the Value of Cities’ Parking Assets

Through Better Data2:15 p.m.–3:15 p.m. Industry Innovations & How They Can Benefit

Your Customers3:30 p.m.–4:30 p.m. The Connected Car and Parking—How

Parking Has Become a Focus for Automotive Manufacturers

1:30 p.m.–5:00 p.m. CAPP Point Course 1: UVA Business ManagementRyman Studio DE

1:30 p.m.–5:00 p.m. CAPP Point Course 2: Behind the Fine Print: A Blueprint to Parking Management, Operations, and RegulationsRyman Studio FG


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Find the Hidden Images in the Workforce Management Picture!

Hermitage A

Cheryl Evens, Evens Time, Inc.

Learn the demographics of time wasted at work, scheduling to budget, mobile and remote team member management, data migration among applications, and work/life balance.

Objectives:1. Identify the factors involved in workforce behavior (age, distractions).

2. Calculate what it costs employers and employees for unaccounted time.

3. Understand and analyze how labor management solutions provide business tools (overtime forecasting, department budgets).

Commute Options LEED to PointsHermitage B

Nicholas Ramfos, Metropolitan Washington Council of Governments Philip Winters, University of South Florida

The session will highlight successful programs that have used transportation demand management options to obtain LEED certification as well as the Transportation Demand Management Institute’s LEED module.

Objectives:1. Define TDM programs that are part of LEED certification.

2. Illustrate successful TDM/LEED programs.

3. Demonstrate TDMI’s LEED module.




Is Now the Time to Go Gateless?Hermitage C

Dan Kupferman, CAPP, Walker Parking Consultants Jon Martens, AICP, CAPP, Walker Parking Consultants

The proliferation of pay-by-cell, mobile apps, and license plate recognition has many owners considering gateless solutions. Should you? This session will review the technology now employed in electronic tolling to see if it can be modified for parking facilities. We’ll also look at parking facilities that employ parking meters, pay-by-cell phone, and license plate recognition rather than gates.

Objectives:1. Understand how license plate recognition is employed in electronic

tolling and in parking scenarios.

2. Learn how to conduct a SWOT analysis to compare gated and gateless parking scenarios.

3. Learn how to conduct a cost/benefit analysis for comparing gated and gateless parking scenarios.

Apples to Apples: Standard Measures Yield the Benefits of Benchmarking

Hermitage D

Blake Laufer, CAPP, T2 Systems, Inc.

Big data isn’t the wave of the future—it’s the reality of the present. And benchmarking connects the dots to turn the abundance of data a parking organization produces into useful information. When using common standards of measurement, comparing your parking organization to others expands your knowledge about successes and opportunities.

Objectives:1. Identify how benchmarking can help you evaluate successful

performance and opportunities for improvement within your parking operation.

2. Determine your organization’s demographics and key performance indicators that could be used in benchmarking, based on the standards of measurement presented.

3. Gauge performance in comparison to parking operations similar to your own, as well as industry averages.


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Legal Aspects of BiddingCheekwood B&C

Todd Fisher, iParq, Inc.

The course is for any parking or transportation professional who is required to go out to bid for goods and services. Attendees will get an overview of the issues affecting them in their operations and some real-world insight into the requirements and aspects of bidding on government contracts. Attendees will get an up-close look at the challenges facing by both the purchasing organizations and vendors.

Objectives:1. Determine the requirements of bidding.

2. Examine the Freedom Of Information Act (FOIA).

3. Illustrate best practices.

Suicide in Parking Facilities: Prevention, Response, and Recovery

Cheekwood G&H

Larry Cohen, CAPP, Lancaster Parking Authority Jim Sayre, CAPP, University of Iowa Parking & Transportation Department Gary Cudney, PE, Carl Walker, Inc. Matthew R. Federici, M.S., C.P.R.P, Copeland Center for Wellness & Recovery

A sad reality of the parking industry is that parking structures are sometimes used by suicide jumpers. Physical security inside parking structures receives much attention but suicide prevention has not. Increasing numbers of suicide incidents and media attention are changing that focus. Suicide risk and prevention methods such as training, signage, and physical deterrents will be presented along with potential solutions and costs. A University of Iowa parking structure safety barrier study will offer valuable insights.

Objectives:1. Understand the risks of suicide in parking structures.

2. Learn suicide prevention methods, solutions, and costs, plus the potential costs of doing nothing.

3. Glean knowledge from the University of Iowa’s parking structure safety barrier study.

5:00 p.m.–6:00 p.m. GPALS & International Mixer Event

5:00 p.m.–7:00 p.m. Information/Help Desk OpenLevel 0—Ryman Exhibit Hall Registration Desk

5:30 p.m.–7:00 p.m. Exhibit Hall ReceptionLevel 0—Ryman Exhibit Hall


BOOTH

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Thursday, May 19

Fashioned after the popular TV show “Shark Tank,” IPI

Park Tank returns as a keynote session to feature the

best, brightest, and most innovative business ideas in

the parking industry.

Come join our “sharks” and cast your vote for the people’s

choice award!

IPIPark TankSM

Are

You

Rea

dy to Swim with the Sharks?THURSDAY, MAY 19 | 11:00 AM TO 12:30 PM

Thur

sday

, May

19



SCHEDULE: THURSDAY, MAY 19

THURSDAY, MAY 198:00 a.m.–4:30 p.m. Registration and Host Committee Desk Open

Tennessee Lobby A



8:00 a.m.–5:00 p.m. CAPP Point Course 2: Behind the Fine Print: A Blueprint to Parking Management, Operations, and RegulationsRyman Studio FG


X, Y, and Boomers, Oh My! Working with Different Generations

Hermitage A

Andi Campbell, MS, LAZ Parking

As a result of the aging population of Baby Boomers, workplace demographics are shifting significantly. Experienced parking leaders are faced with the need to develop young talent and despite best efforts, communication can often be challenging. The effort spent learning to engage effectively across generations can have a dramatic result on client and employee relationships, leading to better performance and improved overall business (and personal) success.

Objectives:1. List characteristics and values of the three generations in the workplace.

2. Implement actionable best practices to more effectively communicate with clients, customers, and employees.

3. Identify opportunities to improve relationships between attendees and clients, customers, and employees.F

ashioned after the popular TV show “Shark Tank,” IPI

Park Tank returns as a keynote session to feature the

best, brightest, and most innovative business ideas in

the parking industry.

Come join our “sharks” and cast your vote for the people’s

choice award!

IPIPark TankSM

Are

You

Rea

dy to Swim with the Sharks?

THURSDAY, MAY 19 | 11:00 AM TO 12:30 PM

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Developing Privacy Policies for Parking DepartmentsHermitage B

Kevin Uhlenhaker, NuPark

The growing adoption of new and emerging technologies by parking operators has allowed our industry to realize significant improvements. In recent years, various public interest groups have expressed privacy concerns with the collection and use of data associated with these technologies. Many parking organizations do not have written parking data privacy policies in place to protect their organization and their customers. This session helps attendees create, review, or improve their privacy policies.

Objectives:1. Identify the value and role of parking data privacy policies.

2. Discuss types and locations of sensitive parking data.

3. Develop strategies for implementing processes that promote individual privacy while accomplishing the organizational mission.

The Pursuit of Excellence and the Path to APOHermitage C

Rachel Yoka, CAPP, LEED AP BD+C, International Parking Institute Casey Jones, CAPP, SP+ Corporation Maria Irshad, CAPP, City of Houston Alex Argudin, CAPP, Miami Parking Authority

This session will present an overview of the new Accredited Parking Organization (APO) standard and summarize the range of industry practices and features that are state-of-the-industry in institutional, municipal, medical, university, airport, private, and other parking programs, nationally and internationally. This session will review the checklist format that has been developed to document the necessary evidence of compliance with these evolving industry standards.

Objectives:1. Develop a comprehensive understanding of IPI’s new APO Program

and its meaning, process, and goals.

2. Learn about the program’s structure and areas for program assessment, including major aspects in planning, human resources, operations, finance, design and construction, and more.

3. Assess your own organization’s readiness to pursue APO or utilize the matrix and manual as a tool for strategic planning.




Seamless Event Parking Management with Modern Technology: Making it Simple

Hermitage D

Adam Zilberbaum, Parking Panda

Handling event parking operations is one of the most challenging problems facing parking operators and venues. There is huge influx of traffic at one time and drivers need to be let in and out as quickly as possible. These complications are compounded by constantly increasing options for payment and access. Operators need to make sure inventory management is accurate and maintain tight audit trails.

Objectives:1. Learn to streamline and simplify everything regarding event

parking management.

2. Learn to leverage technology.

3. Learn to keep tight audit trails.

Sustainability, Jeopardy Style! Learn about Key Concepts in Sustainable Parking Solutions

Cheekwood B&C

Robert Stanley, PE,NSPE, LEED AP, Walker Parking Consultants Casey Wagner, Walker Parking Consultants

Let your inner green show! What does it take to design and construct a Certified Green Garage? This interactive game-show program will educate and entertain while helping develop understanding of the concepts necessary for sustainable design. Your journey to find your inner green will be led by Bob Stanley, LEED AP, who is a Certified Green Garage Assessor and Casey Wagner, Vice President at Walker Parking Consultants.

Objectives:1. Gain and demonstrate knowledge of sustainability fundamentals.

2. Gain awareness of the Green Garage Certification process.

3. Make bottom-line improvements to parking operations or design.

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Connected Parking as a Key Driver for Connected NetworksCheekwood G&H

Laurens Eckelboom, SAP Labs, LLC

Parking is one of the last industry verticals dealing with fragmentation and friction in the user experience. Connected vehicles, the Internet of Things, and mobile payments alone will not be able to solve these issues. The solution is believed to be in new connected networks—centralized marketplace service aggregators provide consumers access to multiple vehicle/user journey-centric services via participating channels—in a cashless way, of course.

Objectives:1. Get a better understanding how innovation in the parking industry

is driven by the user experience.

2. Understand how connected vehicles will affect the parking industry in the near future.

3. Learn how transaction standardization in connected networks will change the user journey.

9:45 a.m.–10:45 a.m. IGNITE Sessions■■ Parking and Technology in Emerging Markets

Adebayo Onigbanjo, Msc., 1508 Limited

■■ Bringing the BEAST to Customer Service Vanessa Cummings, CAPP, Columbus State Community College

■■ The Decision is Yours! Data-Driven Business Decisions: How Informed Decision Making Influences Our Industry Karla Baig, OmniPark

■■ Contracting Out Enforcement—It’s All in the Wording Ryan Arabsky, Winnipeg Parking Authority

■■ How does ITS Affect Your Parking Operations Jason Jones, University of Albany

■■ Sustainability Framework Deconstructed Megan Leinart, LEED AP BD+C, Propark

■■ Evaluation of Parking Guidance System to Serve 30,000 Parking Spaces Brian Favala, Texas Medical Center





13 Surefire Ways to Mind Your P’s and Q’sHermitage A

Barbara Chance, Ph.D, CHANCE Management Advisors, Inc. Joseph Sciulli, CAPP, CHANCE Management Advisors, Inc.

Are you purchasing a product or a service? How do you write an excellent request for proposals (P’s) or qualifications (Q’s)? What goes in the document? How should it be organized? The 13 Surefire Ways are set to country music in CMA’s “laugh + learn” format for Nashville. Learn how to prepare documents to get what you want, and avoid the appearance that your RFP’s and RFQ’s were prepared by “Ghost Writers in the Sky.”

Objectives:1. Learn the important standards for developing an effective request

for proposals or request for qualifications that will elicit the best information for what you want to purchase.

2. Analyze whether an RFP or an RFQ is the more appropriate document for your purchasing process and how to persuade other officials that your choice is the better one.

3. Evaluate whether your existing documents contain the appropriate sections and are organized for vendors to understand requirements and prepare their best offerings.

Electric Vehicles 2.0Hermitage B

Vicky Gagliano, MBA, Timothy Haahs & Associates, Inc.

How far have electric vehicles progressed during the past five years, were the projections correct, what are they now, and how will electric vehicles shape the way we view transportation? We will also look at the newest technology being tested, such as self-driving vehicles, battery innovation, federal and state funding incentives, and the role of hydrogen-fuel cells.

Objectives:1. Understand how electric vehicles have evolved and how consumers have

accepted the more environmentally-friendly mode of transportation.

2. Understand how hydrogen vehicles work and when they will become more readily available.

3. Understand how self-driving vehicles operate, their benefits, challenges, and potential impact on the parking industry.


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Garage Ventilation Energy Efficiency: A Significant Savings Opportunity Not To Be Overlooked

Hermitage C

Frank Nagle, Nagle Energy Solutions, LLC

Mechanical ventilation systems are a significant source of energy consumption and operational costs for enclosed, commercial garage owner/operators. Ventilation Energy Efficiency in Parking (VEEP) is a proposed program designed to support and provide guidance to parking industry professionals wanting to capitalize on the energy and cost savings brought to bear by recently introduced—and effective—garage ventilation technologies. The VEEP program will emphasize the positive environmental and financial effects to be gained by deploying new and innovative ventilation solutions, with a focus on providing access to IPI members seeking the tools and expertise to lower operating costs.

Objectives:1. Gain access to Department of Energy tools and incentives.

2. Obtain information on the positive environmental and financial benefits provided by new technology.

3. Become smarter and more adaptable in meeting the challenge of reducing energy consumption.

Public-Private Partnerships: This Thing Can Work!Hermitage D

David Taxman, DESMAN Associates Christian Luz, PE, DESMAN Associates

This session will present two types of public-private partnerships (3P): Why and what does it mean to privatize parking (monetizing a facility or system) as well as a critique of high-visibility case studies; and strategies to bolster, support, and create economic development through teaming with developers, including when, why, and how the public and private sector can most effectively work together for the common good.

Objectives:1. Understand the different types of public private partnerships and

why it’s important to know the difference.

2. Learn why everything under the kitchen sink can be included in a privatization/concession agreement.

3. Learn when and why it makes sense for the public and private sectors to successfully partner.




Town & Gown? A Collaborative Approach to Municipal and Academic Parking and Transportation Planning

Cheekwood B&C

Brett Wood, PE, CAPP, Kimley-Horn and Associates, Inc. Adam Jones, CAPP, Downtown Tempe Community Gabe Mendez, Arizona State University

During the past decade, Arizona State University and the City of Tempe, Ariz. have grown to become one place, blending campus and community seamlessly. The growth has created numerous benefits, such as increased reliance on alternative transportation, opportunities for shared parking, and an increased collaboration between university and city staff. This presentation will use interactive audience participation to demonstrate how collaborative planning has improved the community as a whole.

Objectives:1. Apply collaborative planning principles to improve both university

and municipal planning.

2. Identify opportunities to use shared parking for the greater good of the community.

3. Demonstrate advanced planning principles for parking management.

11:00 a.m.–12:30 p.m. “Park Tank II” General SessionTennessee Ballroom

11:45 a.m.–5:45 p.m. Attendee Lounge & Wi-Fi HotspotLevel 0—Ryman Exhibit Hall

11:45 a.m.–5:45 p.m. Information/Help Desk Open Level 0—Ryman Exhibit Hall Registration Desk

12:45 p.m.–4:45 p.m. Exhibit Hall Open with TECHTalkRyman Level 0—Ryman Exhibit Hall Lunch served in hall 12:45 p.m.–2:00 p.m.

■■ TT#1: Located in Hall B4-B6 near booth 3291:30 p.m.–2:30 p.m. Understanding AVI—Automatic Vehicle

Identification2:45 p.m.–3:45 p.m. LED Lighting and Controls: It Doesn’t Cost a

Fortune to Have It All

■■ TT #2: Located in Hall B4-B6 near booth 2011:30 p.m.–2:30 p.m. Connected Parking as a Key Driver for

Connected Networks2:45 p.m.–3:45 p.m. Learning to Love all 50 DMV’s

3:30 p.m.–4:30 p.m. IPI State & Regional Committee MeetingMagnolia Ballroom


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Are You In the Driver’s Seat or Getting Run Over? Mastering the Art of Strategic Communications

Hermitage A

Vanessa Solesbee, MA, Kimley-Horn and Associates Casey Jones, CAPP, SP+ Corporation

When an organization is budgeting for dollars, staff time, and/or scarce resources, investment in strategic communication often slides to the bottom of the priority list as “nice-to-do” rather than “need-to-do”. Whether you are looking to move your communication efforts from good to great or trying to figure out where to start, this session will help you put your best foot forward when communicating with the diverse audiences your program serves.

Objectives:1. Explore why effective communication—both with internal and

external stakeholders—can be one of the most effective operational tools parking managers have.

2. Learn where to start when approaching the creation of a strategic communications plan, including valuable tips for identifying audience segmentation, developing targeted messaging strategies and how to differentiate between the strategic communications, marketing, public relations, advertising, and media relations needs of your organization.

3. Review real-world results from parking practitioner peers—both successes and challenges—of investment in strategic communication planning.

Lessons Learned from Little Rock: Clinton National Airport’s PARCS and APGS Implementation

Hermitage B

Neill Hurley, CAPP, Walker Parking Consultants Jim Bass, Bill and Hillary Clinton National Airport

Implementing a new parking access and revenue control system (PARCS) or an automated parking guidance system (APGS) comes with its fair share of challenges. So you’d be crazy to do both at the same time, right? In 2015, the Clinton National Airport in Little Rock, Ark., successfully replaced its entire PARCS and installed a single-space APGS for a multi-level parking deck. Come see the challenges the airport faced and how they pulled it off.

Objectives:1. Explore a case study of the Clinton National Airport PARCS and

APGS implementation.

2. Identify potential challenges when implementing parking technology.

3. Develop strategies to mitigate those challenges.




Advanced License Plate Recognition Technologies for Ticketless and Other LPR-Based Payment Applications

Hermitage C

Jason Heckathorn, Quercus Technologies

As cities grow—in terms of inhabitants and number of vehicles—the idea of integrating parking in smart mobility and smart city concepts is becoming more necessary. This session will present the features and benefits of different types of LPR-based payment methods used in parking garages worldwide and explain the main requirements of highly technological solutions for accurate license plate recognition results.

Objectives:1. Understand what smart mobility is and how LPR applications fold

into this context.

2. Understand the different LPR-based types of payment.

3. Describe the key benefits of these innovative applications to the current parking environment and how they contribute to smart mobility.

The Value of On-Street Parking: A Recommended Approach to Prioritizing Uses for On-Street Public Right-of-Way

Hermitage D

Michael Klein, CAPP, Klein & Associates Dennis Burns, CAPP, Kimley-Horn and Associates, Inc.

As urban populations increase and disruptive technologies change how we think about car use, on-street resource competition rises. Community priorities may change as other modes receive greater consideration, and parking professionals need tools and strategies to analyze performance and have a seat at the table to plan for the future. Specific examples and information will be provided, and there will also be time provided for attendees to raise their case/situation in a high-energy session!

Objectives:1. Develop a nuanced understanding of the value of on-street parking.

2. Explore the range of uses for on-street parking and how to value competing options.

3. Review recommended criteria for critically assessing the appropriate uses for your community.


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Parking and More: Curb Management for the 21st CenturyCheekwood B&C

Meghan Shepard, City of Seattle Department of Transportation David Stein, New York City Department of Transportation Alice Kelly, District Department of Transportation

Curb lanes, traditionally used for daily and short-term parking, increasingly represent hotly contested real estate. Learn how three cities—Seattle, Washington, D.C., and New York City—are navigating the complex technical and political requirements of parking and curb management to produce more rational, and more efficient transportation outcomes, ensuring people and goods reach their destinations without compromising safety, quality of life, or other things that make cities great.

Objectives:1. Understand a variety of ways that the curb lane and parking

function fit with the greater transportation system.

2. Evaluate multiple approaches for application in the participants’ home community.

3. Apply new concepts.

5:30 p.m.–6:30 p.m. IPI Committees Round-UpAttendee Lounge (Level 0—Ryman Exhibit Hall)

■■ Safety & Security Committee

■■ Consultants Committee

■■ Parking Matters® Committee

■■ Awards of Excellence Committee

■■ Sustainability Committee

■■ Technology Committee

■■ Professional Recognition Program Committee

■■ Education Development Committee

■■ ITS Parking Committee

■■ Membership Committee

■■ Parking Research Committee

6:00 p.m.–10:30 p.m. Young Professionals in Parking (YPIP) Event: Nashville Sounds Baseball Game “Beer, Ball & BBQ”Departure from Presidential Portico at 6:00 p.m.

6:30 p.m.–8:30 p.m. State & Regional Association (SRA) Beer Garden MixerDeparture from Presidential Portico at 6:00 p.m.


booth #2013

Untitled-2 1 3/7/2016 11:55:13 AM

Friday, May 20


Resource Center

Publications

Introducing IPI’s new website – a new look, easier navigation, robust resource center, more features, more fun.

new site.more info.

parking.org

Events

Education

Frid

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SCHEDULE: FRIDAY, MAY 20

FRIDAY, MAY 208:00 a.m.–2:00 p.m. Registration & Host Committee Desk Open

Tennessee Lobby A

8:00 a.m.–9:00 a.m. Coffee and Muffins Tennessee Ballroom


8:30 a.m.–9:45 a.m. General Session featuring Parking Matters Marketing and Communication Awards, Green Garage Certification Recognition, Accredited Parking Organization (APO) Recognition, Awards of Excellence (AOE), and CAPP Graduation CeremonyTennessee Ballroom

9:30 a.m.–2:00 p.m. Attendee Lounge & Wi-Fi Hotspot Level 0—Ryman Exhibit Hall


ParkceptionHermitage A

Daniel Bliley, MS, Passport

Parkception examines the power of perception in our industry. Consumers do not enjoy the parking experience due to a variety of factors. The parking industry wants parkers to understand the complexity of urban planning. Parkers want innovation and ease. The disconnect is a matter of perception.

Objectives:1. Define the stages of perception.

2. Evaluate perception marketing methods.

3. Apply marketing concepts to your audiences.

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Trends, Insights and Best Practices: Parking Consultants Weigh In

Hermitage B

John Bushman, PE, Walker Parking Consultants Mark Santos, PE, Kimley-Horn and Associates, Inc. Mitch Skyer, Passio Technologies Glenn Kurtz, Lanier Parking Solutions David Leib, MPS, Walker Parking Consultants

The IPI Consultants Committee offers this panel discussion on hot topics in the industry today, as well as tried-and-true best practices in parking. This session will provide attendees with insights on planning, best practices, and resources to benefit any parking organization. Each of our panelists will offer specialized expertise and real-world experience to share with parking professionals at every level.

Objectives:1. Hear an array of perspectives from industry leaders on best

practices and what’s trending in the industry.

2. Gain a broad knowledge of external influences that shape and influence the direction of our industry.

3. Have the opportunity to get some “free consulting” from our panel of experts—come prepared with the questions you want them to answer!

EMV & Parking: Six Months OnHermitage C

David Witts, Creditcall

On Oct. 1 2015, the liability shift was put in place. All of the U.S. should have moved over from the old-style magnetic swipe cards to the more secure EMV-enabled chip cards. This presentation will focus on how this has affected the U.S. parking and transportation industry. We will also discuss the key processes and timelines to becoming fully compliant along with any high-profile cases of non-compliancy and associated risks.

Objectives:1. Learn how the EMV transition affected the parking and

transportation industry.

2. Understand the quickest and easiest route to become compliant.

3. Learn potential penalties and downfalls of non-compliance.




If It Is Worth Building, Isn’t It Worth Protecting?Hermitage D

Sunil Puri, PE, Walter P Moore & Associates David Santa Ana, CAPP, Augusta University

Parking structures need waterproofing protection systems to fight against environmental powers. The purpose of this presentation is to discuss the types of protection systems available to extend the useful service life of parking structures. Actual case study on Peters Park Garage will be shared to exemplify the analysis behind the selection of an appropriate waterproofing system to address specific conditions of parking structures.

Objectives:1. Learn about types of waterproofing protection systems available for

parking structures.

2. Understand the pros and cons of different waterproofing protection systems.

3. Learn how to select appropriate protection systems for given structural conditions and project requirements.

Case Study: Mixed-Use Urban Subsurface Garage Design with Operational 3-Acre Roof Park and Entertainment Venue

Cheekwood B&C

Jeremy Rocha, P.E., Walter P Moore & Associates Marlon Marshall, Midtown Redevelopment Authority

The SuperBlock Garage (SBG) project serves as a case study that engaged urban sub-surface garage design, coordination, community outreach, and municipal accountability. This case study highlights challenges that arise from multiple land acquisitions, building a garage on top of challenging soil conditions, placing a functioning park on top of a garage, and addressing the need for more parking spaces, all while achieving full community support and city buy-in.

Objectives:1. Design garages with rooftop green spaces.

2. Operate sub-surface garages with multiple amenities including green spaces.

3. Create community support for municipal parking.

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Parking in the Buff: Virtual Meters Look Good on Your Operation

Cheekwood G&H

John Oglesby, MobileNOW!

Imagine parking in a forward-thinking community with few, if any, meters lining the streets—where customer convenience, green initiatives, and beautification prevail over primitive technology. Your operation will benefit from eliminating capital expenditures, streamlining enforcement, and saying goodbye to time-consuming, everlasting meter maintenance. Meterless is your solution.

Objectives:1. Reduce costs: Eliminate capital expenditures and related expenses

for meter equipment, maintenance, consumables, and infrastructure. Discover lower credit card processing and transaction fees.

2. Improve safety by eliminating obstacles in line of sight as well as removing cash from the curb that personnel manage.

3. Support green and beautification initiatives by eliminating unsightly fixtures and paper consumables.

11:00 a.m.–2:00 p.m. Exhibit Hall Open w/ Prize Giveaways and TECHTalkRyman Level 0—Ryman Exhibit Hall Lunch served in hall 11:00 a.m.–12:30 p.m.

■■ TT#1: Located in Hall B4-B6 near booth 32911:30 a.m.–12:30 p.m. Transportation: The Foundation for

Building a Smart City

■■ TT #2: Located in Hall B4-B6 near booth 20111:30 a.m.–12:30 p.m. A Case Study: City of Detroit—Pride in

Parking & Partnership


VISUALIZE YOUR SUCCESS: NEW WAYS TO EARNOR MAINTAIN YOUR CAPP CREDENTIAL

CAPP is a rigorous certification program that covers seven topic areas: I. General KnowledgeII. General ManagementIII. Operations ManagementIV. Financial and Operational

AuditingV. Federal, State, and Local LawsVI. Marketing and Public RelationsVII. Analysis and Application of

Technology

Have you considered earning your CAPP?It’s the world’s leading credential in parking and a pathway to personal accomplishment and career opportunities.

Good news: It’s now more convenient to prepare for the CAPP credential and find an exam testing center near you.

Take the first step. Start here: parking.org/CAPP

New CAPP Resource Guide and sample CAPP exam questions available today at parking.org!

CAPP Point Classes

CAPP

Poi

nt C

lass

es

CAPP: RESPECTED WORLDWIDE AS THE LEADING CREDENTIAL IN PARKINGCAPPs have demonstrated a strong commitment to advancing the parking profession. They have met the education, experience, and professional development criteria needed to be eligible to be CAPP candidates. Then, they must pass the rigorous exam that is designed to test their knowledge of tasks related to performing the job of a parking professional as defined by IPI’s Parking Professionals Job Analysis. Once credentialed, every three years they demonstrate continuing commitment to professional development by maintaining their credential through the recertification process.

CAPP was developed using accepted best practices in certification program development and implementation. These best practices are designed to ensure fairness and promote transparency in the certification process. The program continues to be managed by IPI in cooperation with the University of Virginia and with the implementation of an independent certification board.

The CAPP credential is obtained through the completion of an application that includes an endorsement from the applicant’s employer or a CAPP in good standing, and passing a computer-based examination administered via worldwide testing centers.

IPI has been accredited as an Authorized Provider by the International Association for Continuing Education and Training (IACET). In obtaining this accreditation, IPI has demonstrated that it complies with the ANSI/IACET Standard, which is recognized internationally as a standard of good practice. As a result of the Authorized Provider status, IPI is authorized to offer IACET CEUs for programs that qualify under the ANSI/IACET Standard.

If you are interested in learning more or applying for CAPP, visit parking.org/capp and download the CAPP Candidate Handbook and the application. If you have questions, contact Lauri Chudoba at 571.699.3011 or email us at [email protected].

Join us at the Friday General Session for this year’s CAPP graduation ceremony. Your parking and transportation colleagues will be recognized for their commitment to advancing the parking profession by becoming CAPP certified. Be sure to join us and celebrate their accomplishment.


CAPP POINT CLASS SCHEDULECAPP POINT CLASSESDeveloped by IPI and administered through its independent CAPP Certification Board in cooperation with the University of Virginia, the CAPP Program is the parking industry’s preeminent certification.

This year’s courses offer CAPP points and/or continuing education units (CEUs) when attendees score 70 percent or greater on the end-of-course assessment.

UNIVERSITY OF VIRGINIA BUSINESS MANAGEMENT CLASSMonday, May 16–Thursday, May 19Location: Ryman Studio DE, unless otherwise stated

*Eligible Points: 19 CAPP Points and/or 1.9 CEUs

MONDAY, MAY 1610:00 a.m. Registration10:30 a.m.–11:00 a.m. Welcome & Introductions

Kathleen Federici, M.Ed, International Parking Institute & Cindy Orshek, University of Virginia

11:00 a.m.–5:00 p.m. The Leadership Challenge: Creating Productive Workplaces & MBTI and the Art of CommunicationJohn Lord, University of Virginia

12:30 p.m.–1:30 p.m. Lunch Break (independent break)1:30 p.m.–5:00 p.m. The Leadership Challenge: Creating Productive Workplaces

John Lord (cont’d) MBTI and the Art of Communication

John Lord, University of Virginia

TUESDAY, MAY 178:00 a.m.–9:00 a.m. Continental Breakfast9:00 a.m.–12 noon Situational Leadership: A Model for Coaching and

Inspiring Performance in OthersJohn Whitlow, University of Virginia

12:00 noon–1:15 p.m. Lunch Break (independent break)1:15 p.m.–5:00 p.m. High Performance Teams and Work Groups

John Whitlow, University of Virginia5:30 p.m.–9:30 p.m. Opening Welcome Event (Two Part Event)

Grand Ole Opry Plaza Tastes of Nashville (5:30 p.m.–7:00 p.m.) Sounds of Nashville (7:00 p.m.–9:30 p.m.)

WEDNESDAY, MAY 188:00 a.m.–9:00 a.m. Education Sessions (refer to pgs. 91–94)

Hermitage A–D, Cheekwood B&C, Cheekwood G&H9:00 a.m.–10:00 a.m. Continental Breakfast

Tennessee Ballroom9:30 a.m.–11:00 a.m. Welcome General Session featuring Keynote Speaker plus IPI

Professional Recognition, Chair, & Lifetime Achievement AwardsTennessee Ballroom

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CAPP POINT CLASS SCHEDULE11:15 a.m.–12:15 p.m. Education Sessions (refer to pgs. 94–97)

Hermitage A–D, Cheekwood B&C, Cheekwood G&H12:15 p.m.–1:30 p.m. Exhibit Hall Open

Ryman Level 0—Ryman Exhibit HallLunch served in hall 12:30–2:00 p.m.

1:30 p.m.–5:00 p.m. High Performance Teams & LeadoutJohn Whitlow, University of Virginia

5:30 p.m.–7:00 p.m. Exhibit Hall ReceptionRyman Level 0—Ryman Exhibit Hall

THURSDAY, MAY 198:00 a.m.–9:00 a.m. Continental Breakfast9:00 a.m.–1:00 p.m. Managing for Service Excellence

John Lord, University of Virginia1:00 p.m.–2:00 p.m. Exhibit Hall Open


2:00 p.m.–4:00 p.m. Leadership Excellence: Personal Action PlanningJohn Lord, University of Virginia

4:00 p.m.–5:00 p.m. End-of-Course Assessment and Evaluation6:00 p.m.–10:00 p.m. Young Professionals in Parking (YPIP) Event: Nashville Sounds

Baseball Game “Beer, Ball & BBQ”Departure promptly at 6:00 p.m. from Presidential Portico

6:30 p.m.–8:30 p.m. State & Regional Association (SRA) Beer Garden MixerDeparture promptly at 6:00 p.m. from Presidential Portico

FRIDAY, MAY 20Please refer to pages 115–118 of this guide for Friday’s full schedule.

BEHIND THE FINE PRINT: A BLUEPRINT TO PARKING MANAGEMENT, OPERATIONS & REGULATIONS CLASSTuesday, May 17–Thursday, May 19Location: Ryman Studio FG, unless otherwise stated.

*Eligible Professional Development Points: 14 CAPP points and/or 1.4 CEUs

TUESDAY, MAY 177:00 a.m. Registration8:00 a.m.–9:00 a.m. Continental Breakfast9:00 a.m.–10:00 a.m. Welcome & Introductions

Kathleen Federici, M.Ed, International Parking Institute & Cindy Orshek, University of Virginia

10:00 a.m.–12:00 p.m. Comply With Fair Labor Standards ActVicki Pero, SPHR, Marlyn Group, LLC

12:00 noon–1:15 p.m. Lunch Break (independent break)


CAPP POINT CLASS SCHEDULE1:15 p.m.–3:15 p.m. Segregation of Staff Duties

Vicki Pero, SPHR, Marlyn Group, LLC3:30 p.m.–5:00 p.m. FERPA/HIPAA Regulations

Marlene Cramer, CAPP California Polytechnic State University, San Luis Obispo5:30 p.m.–9:30 p.m. Opening Welcome Event (Two Part Event)

Grand Ole Opry Plaza Tastes of Nashville (5:30 p.m.–7:00 p.m.) Sounds of Nashville (7:00 p.m.–9:30 p.m.)

WEDNESDAY, MAY 188:00 a.m.–9:00 a.m. Education Sessions (refer to pgs. 91–94)

Hermitage A–D, Cheekwood B&C, Cheekwood G&H9:00 a.m.–10:00 a.m. Continental Breakfast

Tennessee Ballroom9:30 a.m.–11:00 a.m. Welcome General Session featuring Keynote Speaker plus IPI

Professional Recognition, Chair, & Lifetime Achievement AwardsTennessee Ballroom

11:15 a.m.–12:15 p.m. Education Sessions (refer to pgs. 94–97)Hermitage A–D, Cheekwood B&C, Cheekwood G&H

12:15 p.m.–1:30 p.m. Exhibit Hall OpenRyman Level 0–Ryman Exhibit HallLunch served in hall 12:30–2:00 p.m.

1:30 p.m.–5:00 p.m. Safety and Security and Eliminating Staff Conflicts of InterestKurt Matthews, M.Ed., City of Boulder

5:30 p.m.–7:00 p.m. Exhibit Hall ReceptionRyman Level 0—Ryman Exhibit Hall

THURSDAY, MAY 198:00 a.m.–9:00 a.m. Continental Breakfast9:00 a.m.–11:30 p.m. Business Partner Relationships and Administrative Services

Sam Veraldi, CAPP, Kimley-Horn and Associates, Inc.11:45 a.m.–1:00 p.m. Safety Rights Information

Mark Napier, CAPP University of Arizona1:00 p.m.–2:00 p.m. Exhibit Hall Open


2:00 p.m.–4:15 p.m. Project Management and ProcurementGary Caton, CAPP

4:15 p.m.–5:00 p.m. End-of-Course Assessment and Evaluation6:00 p.m.–10:00 p.m. Young Professionals in Parking (YPIP) Event: Nashville Sounds

Baseball Game “Beer, Ball & BBQ”Departure promptly at 6:00 p.m. from Presidential Portico

6:30 p.m.–8:30 p.m. State & Regional Association (SRA) Beer Garden MixerDeparture promptly at 6:00 p.m. from Presidential Portico

FRIDAY, MAY 20Please refer to pages 115–118 of this guide for Friday’s full schedule.

Visit us at IPI #1428Visit us at IPI #1428

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EDUCATION PROGRAM SPEAKERSMohammed Al Muhairi General Manager, ParkingDepartment of Transport, Abu Dhabi

Mohammed is the General Manager, Parking, at the Department of Transport (DOT), Abu Dhabi. He joined the DoT

as director of business development and previously held senior management positions in the private and public sectors of the United Arab Emirates. He is a graduate of the California State University, an avid reader of literature, and a sports enthusiast.

Melinda Alonzo, CAPPDirector, Parking & TransitArizona State University

Melinda oversees Arizona State University’s parking and transit program, serving more than 80,000 students across four

unique campuses. She began her career with Ace Parking Management before joining ASU in 1999. She holds a bachelor’s degree in business administration from the University of Arizona, joined IPI in 2001, and is a founding member of the Southwest Parking & Transportation Association, serving as president from 2005–2006. She is an inaugural member of the CAPP Certification Board.

Ryan Arabsky Manager Regulations and ComplianceWinnipeg Parking Authority

Ryan leads the enforcement division within the Winnipeg Parking Authority and is responsible for all aspects of

customer service and enforcement, including the direct oversight of the contracted service provider. Since joining WPA in 2012, Ryan has led the department through a dramatic shift in compliance management with a focus on customer service, officer training, and contract oversight, working to create and implement innovative programs and services.

Alejandra Argudin, CAPP, LEED APChief Operations OfficerMiami Parking Authority

Alex has been the COO for the Miami Parking Authority since September 2011. Her responsibilities include the

day-to-day operation of a parking system which manages over 36,000 spaces, with 130+ employees and an operating budget of over $38 Million. She has earned the CAPP designation as well as acquired her LEED AP designation from the Green Building Council. She currently serves on the APO Board as well as on the FPA Board as a Director-at-Large.

Karla Baig Strategic Sales ManagerOmniPark

Starting her career in the parking industry with Standard Parking, Karla manages clients throughout the United States and Canada.

Her 10 years in the parking industry afforded her the opportunity to interact with many customers in all vertical markets and help them make informed business decisions.

Elan Ballantyne, BA, B.KinParking Services ManagerCity of Saskatoon

Originally from Saskatoon, Elan spent 21 years as a professional golfer in Arizona. Prior to that, she graduated from the University of

Winnipeg with a degree in sports psychology and kinesiology from the University of Calgary. Upon returning to Saskatoon, Elan started working for the City of Saskatoon. In January 2015, she was tasked with the implementation of the Flex Parking system and has been acting parking services manager for the past year.

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EDUCATION PROGRAM SPEAKERSStephanie Barnes, MAVice PresidentLAZ Parking Ltd.

Stephanie is Vice President of Healthcare Services for LAZ Parking. Prior to joining LAZ, she spent 10 years with the

Cleveland Clinic Health System involved in the oversight of several contracted services, including a 40,000-space parking operation. She participated in several patient experience initiatives and led multiple best practices symposiums in parking, valet service, sustainability programs, and data analytics. She has a master’s degree in security policy and strategic intelligence.

Jim Bass Manager, Landside OperationsBill and Hillary Clinton National Airport

Jim is currently Landside Operations Manager for the Clinton National Airport in Little Rock, Ark. He has 15 years of

parking experience. Jim’s business philosophy can best be expressed as the maximum utilization of available resources in such a way as to accomplish the business unit’s mission in an expedient and efficient manner, always ensuring that each moment of truth with customers, both internal and external, is professional and mutually beneficial.

Daniel Bliley, MSHead of MarketingPassport

Daniel is a national award-winning marketing expert with more than 15 years of experience building brands and developing marketing

strategies. He has led initiatives in multiple industries, including automotive, healthcare, and banking and has spoken at national conferences. Daniel holds a bachelor’s degree in marketing from the University of Virginia and a masters in marketing management from New England College. He is the 2014 Western Virginia American Advertising Federation Ad Person of the Year.

Dennis Burns, CAPPRegional Vice PresidentKimley-Horn and Associates, Inc.

Dennis is a nationally recognized parking expert with more than 30 years of parking consulting and management experience.

In the past 10 years, Dennis has focused on municipal parking programs and business district development, campus/university parking and transportation programs, transportation demand management strategies, and the application of advanced technological innovations.

John Bushman, PEPresident & Chief Executive OfficerWalker Parking Consultants

John is President and CEO of Walker Parking Consultants, the largest firm in the nation specializing solely in the planning,

design, and restoration of parking facilities. Walker has 14 fully staffed offices in the U.S. and two offices in the United Arab Emirates. John joined Walker in 1980 and has worked on projects throughout the U.S. and in a dozen foreign countries. He currently serves as co-chair of IPI’s Consultants Committee.


EDUCATION PROGRAM SPEAKERSAndi Campbell, MSVice President, Human ResourcesLAZ Parking

With an emphasis on strategic talent management, Andi leads people and culture initiatives for LAZ Parking’s 8,300+ employees. She

was listed as one of the Top 40 Young Trainers by Training Magazine (2012) and has received acclaim in various magazines for her work. Andi has a master’s degree in organizational psychology and is best known for providing scalable people strategies that drive measurable results—and for giving hugs, not handshakes.

Gary Caton, CAPP*Retired Director of Parking & Transportation Services*CAPP Point Class InstructorUniversity of North Carolina at Charlotte

Gary has more than 20 years’ experience in the parking/transportation profession with the Rochester Institute

of Technology and the University of North Carolina at Charlotte, as well as 20 years in law enforcement. He most recently retired from UNC Charlotte where, as director of parking/transportation services, he was directly involved in the project management, planning, design, and construction of four parking decks in less than eight years, totaling more than 4,500 parking spaces.

Barbara Chance, Ph.D.President & CEOCHANCE Management Advisors, Inc.

Barbara is President and CEO of CHANCE Management Advisors, Inc., Philadelphia. CMA provides parking and transportation

consulting to higher education, medical, governmental, and private sectors. The firm has worked in more than 30 U.S. states as well as in Canada, Lebanon, and Kuwait. She was selected as IPI’s Parking Professional of the Year in 2011.

Daniel Ciarcia, BSEE, MBA, LEED GA*Trainer*CAPP Point Class InstructorGreen Parking Council

Daniel is a clean-technology business and technical consultant who manages product development and advises

organizations in energy and environmental sustainability. He was integral in developing the Green Parking Council’s Green Garage Certification, managed the beta launch, and created the certification training. Dan launched GE’s electric vehicle (EV) charging product line, Mueller’s Smart-Grid technology, and advised numerous clean-energy startups. He has authored and presented to global audiences on EV and sustainability.

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EDUCATION PROGRAM SPEAKERSLarry Cohen, CAPPExecutive DirectorLancaster Parking Authority

Larry has 25+ year’s experience. Currently Executive Director of the Lancaster Parking Authority, he previously owned his own

parking company, was director of parking and transportation at Penn, Johns Hopkins, and George Washington University. Currently President of MAPA, past IPI Board member, and member of Pennsylvania Parking Association. He has spoken at numerous conferences, been quoted in national media outlets, and written on a wide range of topics.

Marlene Cramer, CAPP*Business Services Coordinator*CAPP Point Class InstructorCalifornia Polytechnic State University, San Luis Obispo

Marlene is Assistant Director, University Police Business Services at Cal Poly State University, San Luis Obispo, Calif. Marlene

is a regular contributor to the California Public Parking Association newsletter and The Parking Professional magazine. She was awarded Parking Professional of the Year in 2008 by CPPA and holds a business degree in management and human resources management from Columbia College.

Gary Cudney, PEPresident & Chief Executive OfficerCarl Walker, Inc.

Gary is President and CEO of Carl Walker, Inc., a specialist in parking structure design, restoration, and parking studies and operations

consulting serving clients nationally. During 32 years in parking consulting, he has developed wide-ranging expertise in parking planning, sustainable and green parking design, functional design, lighting, security, revenue control systems, and structural engineering.

Vanessa Cummings, CAPPSupervisor, Parking OperationsColumbus State Community College

Vanessa is a parking professional, pastor, mentor, comedian, and motivational speaker. She is best known for her comedic approach

to training. She engages participants using real-life examples any parking professional can relate to. With more than 20 years in the parking industry, she shares her experience, knowledge, and insights to mentor others in the profession. She is a church pastor who receives requests to preach and provide Christian comedy.

Michael Drow, CAPPSenior Vice President, Technology IntegrationSP+ / North Division

Mike is SVP Technology Integration at SP+ Corporation, a parking and transportation management company. He is responsible

for identifying and implementing innovative technologies into the company’s various operating groups and service offerings. He leads efforts in mobility services and remote management operating services, and provides technology-related consulting to clients. He is co-chair of IPI’s Technology Committee and is certified as a Project Management Professional and in production & inventory management.

Matthew Dunn Supervisory Special AgentFBI

Matthew is the supervisor of the Federal Bureau of Investigation’s Cyber/Counterintelligence Squad in Nashville, as well as supervisor of the FBI Memphis Division SWAT Team. During his 19-year career with the FBI he has worked a variety of investigative matters, including drug trafficking, gangs, bank robberies, kidnapping, money laundering, and counterterrorism. His assignments within the FBI have included Philadelphia; Washington D.C.; Iraq; Toronto; and Nashville.


EDUCATION PROGRAM SPEAKERSLaurens Eckelboom Vice President, Head of Business DevelopmentSAP Labs, LLC

Laurens is an international executive who has held senior positions in the financial and technology industries. He played

a key role in the launch of mobile payment solutions in Europe and the U.S., where he was one of the founders of Parkmobile. Under his strategic direction, the company became an industry leader. Laurens is currently VP, Head of Business Development at SAP Vehicles Network. He has served on the IPI Board of Directors since 2012.

Cheryl Evens PresidentEvens Time, Inc.

Sherry has been in the workforce management industry for 30 years and the parking industry for 15 years. She is past president of the

Independent Time and Labor Management Association and Workforce Educational Organization. She is currently president of Evens Time, Inc., a value-added reseller of workforce management solutions and parking control solutions.

Brian Favela Executive Director, Parking & TransportationBinghamton University

Brian is Executive Director of Parking & Transportation at Binghamton University. Brian holds two masters degrees and

is an active board member with the Campus Parking & Transportation Association. Brian managed the Texas Medical Center’s Parking & Transportation Operations for the last four years and recently accepted the position at Binghamton. Binghamton University plans to open a medical technology park in 2017.

Matthew FedericiExecutive DirectorCopeland Center for Wellness and Recovery

Matthew is the Executive Director for the Copeland Center for Wellness and Recovery. Matthew specializes in training on mental

health wellness and recovery, healing from trauma, psychiatric advance directives, organizational wellness, and WRAP® program implementation. He comes to the Copeland Center from the Institute for Recovery & Community Integration where he served as Program Director. He received his B.A. from Alvernia College in Psychology and Communications and M.S. in Rehabilitation Counseling at the Rutgers University.

Todd Fisher Chief Executive OfficeriParq, Inc.

Todd is a recognized expert in electronic parking systems. He has more than 30 years of experience building computer

systems and 25 year’s experience as a chief executive officer. His technology experience includes his work for IBM and the University of California Computer Laboratory. Todd is an accountant and a lawyer, earning an undergraduate degree from the University of California, Santa Barbara, and a juris doctorate from Golden Gate University.

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EDUCATION PROGRAM SPEAKERSMichael Flanagan Sales & Business DevelopmentSentry Control Systems

Michael oversees sales and business development for Sentry Control Systems, focusing on solutions that make Sentry’s

customers more successful and profitable. He has a keen interest in the Internet of Things (IoT) and how it impacts parking, transportation, smart cities including autonomous vehicles, and interactions with parking control equipment. Sentry, with Skidata majority stakeholder, has more than 30 years of professional experience installing, building, and managing parking control systems.

Bill Franklin, PEPresidentTannery Creek Systems, Inc.

Bill is President of Tannery Creek Systems, a vehicle recognition and LPR product company developing innovative products

such as pay-by-plate and sophisticated parking management techniques to get the most out of clients’ limited parking resources. Bill is a professional engineer and has developed high-quality products in data communications, information security and parking enforcement, and management for more than 30 years.

Stephanie Frey Director of MarketingRydin Decal

Stephanie is Director of Marketing at Rydin Decal. She has extensive experience in all forms of digital marketing, including many years of

proficiency in Google Analytics. Her knowledge on this topic can be beneficial to others in the industry and can help them understand how Google Analytics can improve their websites.

Vicky Gagliano, MBASenior Parking ConsultantTimothy Haahs & Associates, Inc.

Vicky currently serves TimHaahs as Senior Parking Consultant. Her responsibilities include researching, analyzing, and

recommending solutions to parking problems through the performance of parking supply/demand, alternatives and site analysis, market and financial feasibility, shared parking, revenue control, and parking management studies. These studies utilize her skills of investigation, analytical evaluation, and presentation of findings. Vicky’s extensive education and experience in financial analysis augment her expertise in performing financial feasibility and supply/demand studies.

Melissa Harden Assistant Director for StrategiesDuke University Parking & Transportation Services

Melissa is Assistant Director for Strategies with Duke University Parking & Transportation Services. She graduated from

NCSU with a bachelor’s degree in business management and a concentration in operations management. During Melissa’s tenure at Duke, she has led efforts to build special event operations, establish a robust transportation demand management program, create parking logistic plans for numerous construction projects, and most recently, the campus-wide PARCS implementation.


EDUCATION PROGRAM SPEAKERSJason Heckathorn Western Regional Sales ManagerQuercus Technologies

Jason is a consultative hardware and software sales professional with background in business development and technical sales

for international electronic manufacturers. With extensive engineering experience in security and automatic number plate recognition systems, he is Western Regional Sales Manager at Quercus Technologies, developer and manufacturer of high technology products designed to improve mobility and security in the parking market.

Tim Hines Co-FounderCurbNinja

Tim is a technology evangelist, consultant, and keynote speaker specializing in parking and mobile technology, social media, and

entrepreneurship. Based in San Francisco, Tim has worked in marketing, event ticketing, and transportation industries for more than 10 years with companies such as CurbNinja, Tribune Company, TicketMaster, and the CIA. Tim has also become a prominent connector in the entrepreneurship and technology community and serves on the advisory boards of many startups.

Neill Hurley, CAPPParking ConsultantWalker Parking Consultants

Neill is a parking consultant in Walker’s Car Park Management Systems (CPMS) group. He has more than 10 years of consulting

experience in the evaluation, design, and implementation of parking technologies with a focus on automated parking guidance systems (APGS) and parking access and revenue control systems (PARCS).

Maria Irshad, MPA, CAPPAssistant DirectorCity of Houston

Maria is Assistant Director for the ParkHouston program, which is responsible for the management of the city’s 9,200 on-street metered

parking spaces and 19 off-street surface lots; enforcement of all parking codes; and the administration of various permits. She holds a master’s degree in public administration. She serves on the IPI Accredited Parking Organization (APO) board as well as two IPI committees and is past president of Women Professionals in Government.

Adam Jones, CAPPVice President & Deputy DirectorDowntown Tempe Community

Adam is Vice President and Deputy Director of the Downtown Tempe Community organization in Tempe, Ariz. In his role, he

manages a variety of public and private parking assets for the City of Tempe and private entities within the community. During his tenure in Tempe, Adam has helped the community achieve aggressive economic growth through the application of innovative parking management strategies.

Casey Jones, CAPPVice President, Institutional ServicesSP+ Corporation

Casey is Vice President for Institutional Services at SP+, where he works with colleges and universities to solve parking and

transportation issues. In his 20+ year career, he has overseen parking and transportation programs at several universities and cities. Casey is past IPI Board Chair, Green Parking Council board member, and Accredited Parking Organization (APO) board member. He holds a Master of Public Administration degree.

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EDUCATION PROGRAM SPEAKERSJason Jones Director, Parking & Mass Transit ServicesUniversity of Albany

Jason has served in the world of parking, transportation, and special-event management for more than 16 years. Currently,

he is Director of Parking and Mass Transit Services at the University of Albany, overseeing all aspects of the program. Jason is co-chair of IPI’s ITS Parking Task Force and has been a member of IPI and the New York State Parking Association since 2009.

Jeff Joyner ShareholderGreenberg Traurig

Jeff is a Shareholder at Greenberg Traurig (GT) in Los Angeles. Jeff focuses on technology, including clean technologies, alternative

energy, and natural resources. He has been very active in serving as outside general counsel to start-up and Fortune 100 businesses and investment funds whose goals range from start-up funding, public offerings, incentives, grants, joint venture partners, acquisition to protection, and aggregation of intellectual property, among others.

Alice Kelly Manager, Policy BranchDistrict Department of Transportation

Alice manages the Office of Policy & Governmental Affairs for the District Department of Transportation. In this capacity, she

has been responsible for spearheading many of the innovative curbside management policies and programs currently in place in the District of Columbia. Under Alice’s leadership, the District has implemented regulations governing a wide variety of curbside access programs, including access for valet parking, intercity buses, food truck, shuttle buses, bike share stations, etc.

Michael Klein, CAPPFounder & Chief Executive OfficerKlein & Associates

Mike shares 35 years industry experience and use of innovative concepts via trade magazines, books, presentations,

consultations, and traditional and social media to advance industry best practices. Professional memberships during his career include being a board member for IPI, the Association for Commuter Transportation, New York State Parking Association (President), Carolinas Parking Association (President), and a Charter Member of the Suffolk County Transportation Advisory Board.

Dan Kupferman, CAPPDirector of Car Park Management SystemsWalker Parking Consultants

As Director of Car Park Management Systems, Dan’s responsibilities include researching, analyzing, and

recommending solutions to parking problems involving technologies such as parking access and revenue control systems (PARCS), parking guidance systems (PGS), multi-space meters (MSMs), single-space meters (SSMs), license plate recognition (LPR), sensors, handheld units, mobile applications, and permitting systems. Dan is completing his second term on IPI’s Board of Directors and served six terms as president of the New England Parking Council.


EDUCATION PROGRAM SPEAKERSGlenn Kurtz Director of ParkingGeorgia Institute of Technology

Glenn is a seasoned transportation professional with 20 years’ experience in both operations planning and management

of complex transportation systems. Glenn has planned and managed a number of transportation services, including shuttle bus, parking, fleet, and transportation demand management operations in both the public and private sectors. Glenn is presently Director of Parking at Georgia Institute of Technology.

Peter W. Lange Executive Director, Transportation ServicesTexas A&M University, College Station

Peter is Executive Director of Transportation Services at Texas A&M University in College Station, Texas. He is responsible for one

of the largest parking, transportation, and fleet operations on any college campus in the country. He is a member and past chairman of the T2 Systems Customer Advisory Board, board member of the Texas Parking Association, and co-chair of IPI’s Technology Committee.

Blake Laufer, CAPPVice President, ResearchT2 Systems, Inc.

Blake is a technology nerd who has been on the leading edge of parking-tech since 1992. In his role as Vice President of Research

for T2 Systems, he explores new technologies and attempts to apply them to parking. Blake is a longstanding member of IPI’s Technology Committee as well as a regular speaker at parking conferences, and has authored dozens of articles for The Parking Professional and other trade magazines.

Megan Leinart, LEED AP BD+CNational Director of Corporate DevelopmentPropark America

Megan serves as National Director of Corporate Development for Propark America. Megan is a LEED Accredited Professional with

the United States Green Building Council and has written articles for numerous publications including The Parking Professional. She recently completed a chapter of Sustainable Parking Design & Management: A Practitioner’s Handbook. She serves on IPI’s Sustainability Committee and co-founded the Young Professionals in Parking.

David Lieb, MPS Parking ConsultantWalker Parking Consultants

David is a Parking Consultant in Walker Parking Consultants’ Denver office, specializing in higher education and

transportation demand management. David comes to Walker with 25 years of experience at Cornell University and the University of Colorado-Boulder, operating and leading cutting-edge and innovative parking and TDM programs. Since joining Walker, he has also done extensive work with municipalities, developers, business campuses, and hospitals.

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EDUCATION PROGRAM SPEAKERSTodd Lohman, PE Vice President & Managing PrincipalWalker Parking Consultants

Todd is Vice President & Managing Principal for the Indianapolis office of Walker Parking Consultants. He’s a licensed Professional

Engineer with more than 25 year’s experience in the design of steel, cast-in-place concrete, and precast concrete structures. Todd is responsible for parking consulting, design, and restoration for a wide variety of parking projects and has been involved in durability design and maintenance recommendations. He has worked with Duke University for 15+ years.

Tope Longe Specialist, Contract Performance ManagementAbu Dhabi Department of Transport, Parking Division

Tope is the Management Consultant currently working as Contract Performance Management Specialist for the

Parking Division, Department of Transport, Abu Dhabi. In her 20+ year career, she has overseen high-profile strategic and transformational traffic management projects, including London Congestion Charging and the Traffic Enforcement of London’s strategic road-network. Tope holds an MSc, and an MBA from Imperial College London and is a member of IPI’s Conference Program and Awards of Excellence Committees.

John Lord, MA**CAPP Point Class InstructorUniversity of Virginia

John is skilled in all aspects of organizational and human resource development. He has extensive experience in

designing and managing staff development programs, delivering consulting expertise to individuals and organizations, and providing training solutions to colleges and universities, government agencies, healthcare entities, corporations and other organizations. John has been with UVA since 1984 and has been Director of the Leadership Development Center since 2001.

Christian Luz, PE PrincipalDESMAN

Christian is a Principal with DESMAN and leads their South Florida office. He has a bachelor’s degree in civil &

environmental engineering and a master’s degree in civil engineering specializing in planning. Christian is also a registered professional engineer and a certified planner. He has more than 30 years of experience conducting a wide variety of parking, transportation planning, financial feasibility, and traffic engineering studies.


EDUCATION PROGRAM SPEAKERSMarlon Marshall Manager, Capital ProjectsMidtown Redevelopment Authority

Marlon is Manager of Capital Projects for the Midtown Redevelopment Authority. He is responsible for planning and

the implementation of Midtown’s Capital Improvement Program, which provides funding for public infrastructure and right-of-way enhancement projects. The projects include mobility and pedestrian improvements, parks and open spaces, and parking facilities to encourage economic development. He holds bachelor’s and master’s degrees in engineering from Louisiana State University and Georgia Institute of Technology, respectively.

Jon Martens, AICP, CAPPParking ConsultantWalker Parking Consultants

Jon has been in the parking industry for the past 20 years as both a consultant and a parking operator. Jon has extensive

experience in evaluating, planning, and recommending solutions to parking issues throughout the U.S. and abroad. He currently serves on IPI’s Technology Committee, which focuses on researching and presenting how technology affects parking.

Kurt Matthews, M.Ed.*Parking Manager*CAPP Point Class InstructorCity of Boulder

Kurt is the Manger of Parking Services for the City of Boulder. He is responsible for more than 2,500 on-street and 2,500 off-

street parking spaces, including five garages and seven surface lots.

Elaine McVey, M.StatData ScientistTransLoc Inc

Elaine is a data scientist at TransLoc, where she uses data to gain insight into transit rider behavior, explore ways

to revolutionize transit planning, and build innovative products. She has a master’s degree in statistics from NC State. Before coming to the transit technology industry, she worked in medical technology and digital advertising.

Trevyr Meade, LEED GA Program ManagerGreen Parking Council

Trevyr is the Green Parking Council Program Manager. He played a critical role in the development of Green

Garage Certification and currently manages the program’s North American rollout. He develops marketing initiatives, coaches facilities through the submission process, and conducts trainings. Trevyr is responsible for GPC’s ongoing webinar series, bi-weekly newsletter, partnership outreach, and Lighting Energy Efficiency in Parking (LEEP) Campaign. He graduated from Bentley University with a degree in economics and finance.

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EDUCATION PROGRAM SPEAKERSArnold (Gabe) Mendez Strategic Support ManagerArizona State University, Parking & Transit Services

Gabe has been with ASU’s Parking & Transit Services since June 2008. In 2013, Gabe’s duties expanded to include

transportation demand management, project management and strategic support for department programs and initiatives. Gabe is active within the parking industry at the regional and national levels and served as the Southwest Parking & Transportation Association president in 2008. He has also served on IPI’s State & Regional, Conference Program, and Sustainability committees.

Wayne Mixdorf, CAPPParking ManagerCity of Lincoln, Nebraska

Wayne is Parking Manager for the City of Lincoln, Neb. He previously managed municipal parking operations in Baltimore

County, Md.; Tampa, Fla.; Montgomery County, Md.; and Ann Arbor, Mich. He received his CAPP in 2010.

Michael Myer Research AnalystDept. of Energy’s Pacific Northwest National Laboratory

Michael is a lighting analyst with The U.S. Department of Energy’s Pacific Northwest National Laboratory. Prior to working at

PNNL, Michael was a professional lighting designer. For the last two years, he has been the technical lead for the Lighting Energy Efficiency in Parking Campaign (sponsored by the Department of Energy, IPI, and others). Michael is knowledgeable in lighting for parking facilities.

Frank NaglePrincipalNagle Energy Solutions, LLC

Frank is the principal of NES, which manufactures, distributes, and installs an innovative ventilation control system for

commercial garages. He serves on IPI’s Sustainability Committee and the Green Parking Council’s Sustainable Technologies Committee, for which he helped craft the Green Garage Certification Standard for garage ventilation. In 2011, he served on the California Energy Commission task force that revised California’s Energy Code, known as Title 24, specific to enclosed parking garage ventilation.

Mark Napier, MCJ, CAPP*Associate Director*CAPP Point Class InstructorUniversity of Arizona

Mark is Associate Director, Operations for Parking & Transportation Services at the University of Arizona. He holds

a bachelor’s degree in social psychology (summa cum laude) from Park University and a master’s degree from Boston University. He is a graduate of the Arizona State University Public Executive Training Program, holds a Certificate in Public Policy Management from the University of Arizona, and is a graduate of the Senior Management Institute for Police.


EDUCATION PROGRAM SPEAKERSJohn Oglesby Chief Executive Officer & PresidentMobileNOW!

John, MobileNOW! CEO, brings more than 30 years’ experience providing parking and transportation solutions and

innovations for high-profile clients and events. Recognized for results, John is a specialist in large-scale public and private sector projects, on-street enforcement, and facility and equipment design. John has been instrumental in comprehensive parking solutions for prestigious events, (Super Bowl, World Series, 2010 Olympics), and moved to mobile payment and multi-space meters in 2011 and MobileNOW! in 2012.

Adebayo Onigbanjo, Msc Data Communication Systems1508 Limited

Adebayo is a strategic and technical marketing leader in the technology industry. He has 15+ years of successful

experience in product and solutions marketing in telecommunication, AIDC, locationing, mobile, and the Internet of Things space. He has worked for a variety of leading technology companies.

Vicki Pero, SPHR*Principal*CAPP Point Class InstructorMarlyn Group, LLC

With her balanced background of operational leadership and back office support, Vicki brings a unique perspective to her Marlyn

Group clients as her institutional knowledge in these areas lends well to ensuring employee training, recruitment, and organizational development programs align with business needs. Vicki is an active member of IPI where she serves as a member of the Education Development Committee.

Sunil Puri, PESenior Project ManagerWalter P Moore & Associates

Sunil, Parking Practice Leader in the Diagnostics Group of Walter P Moore, helps clients find solutions for asset assessment, restoration,

rehabilitation, and forensic engineering challenges. He is a licensed professional engineer in multiple states and has more than 13 years of progressive experience in structural engineering, investigative evaluations, and use of non-destructive testing tools. He has a master’s degree in civil engineering from Purdue University, Ind.

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EDUCATION PROGRAM SPEAKERSNicholas Ramfos Director, Transportation Operations ProgramsMetropolitan Washington Council of Governments

Nicholas is Director, Transportation Operations Programs with the Metropolitan Washington Council of Governments (COG) and

Chairman of the Transportation Demand Management Institute. He received his bachelor’s degree in political science and public relations from Purdue University.

Chuck Reedstrom, CAPPSenior Practice BuilderKimley-Horn and Associates, Inc.

Chuck is a nationally-renowned parking technologies consultant. He is known for his expertise with the development of projects

involving technology systems, the design and implementation of parking revenue control systems, and parking guidance systems. Many of his projects include parking management and operations assessment; parking rate analysis; parking guidance systems design and implementation; parking supply/demand analysis; and the design and implementation of parking revenue control systems.

Lia Reyes Business Development ManagerCarl Walker, Inc.

Lia has more than 25 years of parking and transportation planning consulting and hands-on parking operations

management experience. Her extensive background in parking includes consulting for complex parking and transportation projects such as mixed-use, transit-oriented-development, arenas and convention centers, hotels, airports, park-and-rides, and universities, both nationally and internationally.

Jeremy Rocha, PESenior Associate & Program Manager, Parking Consulting ServicesWalter P Moore & Associates

Jeremy is a senior associate and project manager for the Parking Services Group at Walter P Moore. Having joined the firm

in 2004, Jeremy has more than 16 years of experience in parking, master planning, land development, and project management. As a professional engineer licensed in six states and a certified Green Garage Assessor, he has provided parking services for a variety of clients across the country and internationally.

David Santa Ana, CAPPDirector, Parking & Transportation ServicesAugusta University

David is Director of Parking & Transportation Services at Augusta University. He has 18 years of experience in senior level

management of parking and transportation operations on university campuses. He has served two terms as president of the Parking Association of Georgia. David holds a master’s degree in personnel management from Troy University and a bachelor’s degree from Columbus State University.

Mark Santos, PESenior Practice BuilderKimley-Horn and Associates, Inc.

Mark is a Senior Practice Builder with Kimley-Horn, a multi-disciplinary consulting firm offering engineering, planning,

and landscape architecture services.


EDUCATION PROGRAM SPEAKERSJim Sayre, CAPPAssociate Director, Parking & Transportation Dept.University of Iowa

Jim serves as Associate Director of the Parking & Transportation Dept. at the University of Iowa. Jim’s responsibilities include a

parking operation with approximately 16,000 parking spaces and 10 parking garages, a large transit division that provides more than 4.5 million rides per year, and a fleet division responsible for more than 550 vehicles. Jim has been an active member of IPI since 2000.

Benton Schnabel, CAPPAssistant Director, Public ParkingUniversity of Minnesota

Ben started at UM’s Parking & Transportation Services in 2009, the same year TCF Bank stadium brought football back to campus.

As part of his role as Assistant Director of Public Parking, he worked extensively within the parking department and with Intercollegiate Athletics to foster a safe and effective tailgating environment.

Joseph Sciulli, CAPPVice President/Senior Operations ConsultantCHANCE Management Advisors, Inc.

Joe is Vice President/Senior Operations Consultant with CHANCE Management Advisors, Inc. Now in his 30th year in

the industry, he has been able to work with and learn from some of the true pioneers of modern parking management. With special expertise in operations and financial analysis, he leads CMA’s projects for municipal, university, medical center, and parking monetization clients, and is a member of IPI’s Education Development Committee.

Rita Seraderian, PE, FPCI, LEED APExecutive DirectorPrecast/Prestressed Concrete Institute Northeast

Rita has been Executive Director of the Precast/Prestressed Concrete Institute Northeast for the past 25 years. She has

organized, hosted, and spoken at numerous seminars and workshops on the use of precast/prestressed concrete products and systems throughout New England and New York. She became a Fellow of the Precast Prestressed Concrete Institute in 2009.

Meghan Shepard Transportation Strategic AdvisorCity of Seattle Department of Transportation

Meghan is a Strategic Advisor with the Seattle Department of Transportation, where she’s managed the Center City Parking

Program since 2009. This program includes development of a Seattle CBD Curbspace Study to identify future management strategies for downtown parking and loading spaces, and e-Park, Seattle’s real-time parking guidance system. During her 15+ years as a municipal planner, Meghan has worked extensively with stakeholders on parking policy and neighborhood parking programs.

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EDUCATION PROGRAM SPEAKERSMitch Skyer PresidentPassio Technologies/Solstice

Mitch has been President of Passio Technologies since 2010. He has actively managed and consulted with transportation operations

since 2002. Passio works with universities, corporations, and municipalities throughout the country to provide transportation and parking operations with technology and consulting solutions. He actively participates with IPI, the National Association of College and University Auxiliary Services, and the American Public Transit Association. He graduated from Binghamton University and earned an MBA from the University at Buffalo.

Alex Smith, M.A.Operations Program SupervisorPhoenix-Mesa Gateway Airport Authority

Alex is an Operations Program Supervisor with the Phoenix-Mesa Gateway Airport Authority in Mesa, Ariz. His department

is responsible for maintaining the airport’s day-to-day operations. He also supervises the Airport Badging Office and Parking Program. Alex holds a bachelor’s degree in air traffic management and a master’s degree in criminal justice, both from Arizona State University. In addition, he is certified as an Airport Security Coordinator through the American Association of Airport Executives.

Vanessa Solesbee, M.A.Practice BuilderKimley-Horn and Associates

Vanessa joined Kimley-Horn as a Practice Builder in March 2015. She provides expertise in parking strategic planning, public

involvement and strategic communications. She is passionate about empowering people and organizations to create world-class communities through the development of innovative solutions to parking and transportation challenges. Prior to joining Kimley-Horn, Vanessa served as President of The Solesbee Group. Vanessa holds a master’s degree from the University of Texas, Austin.

Robert Stanley, PE, NSPE, LEED APManaging PrincipalWalker Parking Consultants

Robert is a 20-year parking veteran and Managing Principal for Walker Parking Consultants’ Denver office. He has designed or

consulted on more than 220 parking projects totaling more than 35,000 parking stalls. Bob is also a Certified Green Garage Assessor. His main focus is to provide clients efficient, well-functioning, and sustainable parking solutions that surpass expectations. Bob enjoys racing his Ford Mustang, scuba diving, and coaching fast-pitch softball.


EDUCATION PROGRAM SPEAKERSDavid Stein Deputy Director of Parking Management & PlanningNew York City Department of Transportation

David is Deputy Director of Parking Management & Planning for the New York City Department of Transportation, leading policy

development and implementation of parking projects throughout NYC. He works with diverse stakeholders to envision, shape, and deliver innovative projects, including Park Smart, the Department’s performance based parking program. At NYCDOT, David manages a diverse portfolio of planning projects, focused on unlocking the potential of streets to create safe, sustainable, and equitable transportation.

David Taxman, PE AssociateDESMAN

David is an Associate at DESMAN. He works as a project manager for parking consultant and traffic engineering projects.

He is a licensed Professional Engineer in Illinois and is certified by the Green Parking Council as a Certified Green Garage Assessor. He graduated from the University of Wisconsin, Madison with a civil engineering degree and received a master’s of real estate from the University of Illinois, Chicago.

Jennifer Tougas, Ph.D., CAPPDirector, Parking & Transportation ServicesWestern Kentucky University

Jennifer is Director of Parking & Transportation Services at Western Kentucky University. She is a member of the Board of

Directors for the MidSouth Transportation & Parking Association, and a member of the T2 Customer Advisory Board and IPI’s Education Development Committee. She serves on the Bowling Green Warren County Greenways Commission and Bowling Green Public Transit Advisory Board, and participates in regional transportation planning through the local Metropolitan Planning Organization.

Kevin Uhlenhaker Chief Executive Officer & Co-FounderNuPark

Kevin, CEO of NuPark, has more than 15 years of experience in the parking industry. He co-founded NuPark to bring the efficiencies

of LPR-based parking and a customer-focused approach to the overall parking market. He is a member of IPI’s Technology Committee. Before NuPark, Kevin spent time with varied organizations including Texas Tech University, T2 Systems, and ParkingSoft.

Saloni Vastani, Ph.D. Managing PartnerIntellisiv

Saloni is an expert in pricing strategy and data analytics. She is experienced in the U.S., South America, Asia, and Europe. She is

highly regarded for solving business problems through predictive analytics, grounded research, and leading cross-functional teams to implement strategy. Notable clients include Bain Capital, Emory, Riverside PE, Park ‘N Fly, and The Weather Channel. She is a published author with a doctorate from Georgia State University and an MBA from Emory University.

142 Follow us on

Sam Veraldi, MBA, CAPP*Practice Builder*CAPP Point Class InstructorKimley-Horn and Associates, Inc.

Sam currently is a Practice Builder at Kimley-Horn. Prior to joining Kimley-Horn, he was Director of Parking & Transportation Services

at Duke University. He is still an active faculty member at Duke after 20 years, teaching finance and strategy. In addition, he has more than 20 years of corporate experience at IBM and GE Capital in senior finance roles. He is a member of IPI’s Education Development Committee.

Casey Wagner Vice President/Managing PrincipalWalker Parking Consultants

Casey is Vice President/Managing Principal of Walker Parking Consultants’ Houston office and is responsible for the

Western region of the U.S. Casey, who is a 20-year parking veteran, has designed or consulted on hundreds of parking projects and is passionate about building talented teams to tackle difficult problems.

Paul Wessel Director, Business DevelopmentGreen Business Certification Inc.

Paul leads the national 501(c)(3) organization fostering green parking practices. Paul led the 2014 launch of the Green Garage

Certification program and has developed partnerships with BOMA, IFMA, the U.S. Dept. of Energy, and the U.S. Green Building Council. He has presented on sustainable parking to the American Planning Association, CBRE, Colliers, the National Governors Association, and the Urban Land Institute.

Rebecca White, CAPPDirector, Parking & Transportation ServicesUniversity of Virginia

Becca is responsible for transit, alternative transportation, and parking operations on the academic and medical center

campuses of the University of Virginia. Her work at UVA and regionally is focused on transportation and land use, sustainability, and regional transportation. Professional activities include leadership in regional and national trade associations, including the CAPP Certification Board, peer consulting, and speaking/publishing with regional and national associations.

John Whitlow, Ph.D.**CAPP Point Class InstructorUniversity of Virginia

Having 20+ years’ experience serving in senior management and executive roles, John provides consulting and leadership training

for organizations in both the public and private sectors throughout the country. John currently serves as President for JHW Consulting Services, an organizational consulting and training firm. From 1992–2003, John served as Vice President and on the senior executive staff of Plow & Hearth, a national consumer catalog company.

EDUCATION PROGRAM SPEAKERS


David Wilken, PE Project EngineerWalker Parking Consultants, Inc.

David is a Project Engineer in the Indianapolis office of Walker Parking Consultants. He is a Professional Engineer licensed in

five states. David is responsible for the design and assistance in project management on various parking structures. He has completed several structural designs consisting of various materials, including cast-in-place concrete, precast concrete, and structural steel framing, in addition to new and retrofitted components. Dave has worked with Duke University for more than seven years.

Philip Winters Director, Transportation Demand ManagementUniversity of South Florida Center for Transportation Research

Philip is Director, Transportation Demand Management at the Center for Urban Transportation Research at the University of

South Florida, with over 35 years’ experience. His projects include developing a model to predict societal benefits of TDM; managing Best Workplaces for Commuters program, and leading the Social Marketing in Transportation certificate program. He is an emeritus member of the Committee on TDM of the Transportation Research Board and a member of TDM Institute Board of Directors.

Dave Witts President of U.S. Payment SystemsCreditcall

Dave is President of U.S. Payment Systems for Creditcall. He joined Creditcall in 2012 after 18 years of parking industry experience. Beforehand, Witts was at Schlumberger (now Parkeon), where he pioneered the multi-space parking industry and the introduction of real-time credit card payments for on-street parking with Creditcall and Schlumberger. He helped implement multi-space parking programs that enable credit card payments in several major cities.

Brett Wood, PE, CAPP Parking ConsultantKimley-Horn and Associates, Inc.

Brett is a Parking Consultant with Kimley-Horn. Throughout his career, Brett has worked on a variety of parking and

transportation projects throughout the world that have afforded him a unique viewpoint of the role of parking in a successful and vibrant community. His unique passion for right-sized parking, transportation demand management, and innovative parking management solutions has helped communities find the right solution for parking without the burden of infrastructure development.


144 Follow us on

Rachel Yoka, CAPP, LEED AP BD+CVice President, Program DevelopmentInternational Parking Institute

Rachel serves as Vice President of Program Development for IPI, leading the organization in the areas of technology, research,

data analytics, and industry accreditation and certification. She leads the Accredited Parking Organization (APO) program, which recognizes excellence in parking organizations according to comprehensive standards. Rachel served as editor and an author for Sustainable Parking Design and Management: A Practitioner’s Handbook.

Adam Zilberbaum Chief Technology Officer & Co-FounderParking Panda

Adam is Co-Founder & Chief Technology Officer at Parking Panda. Parking Panda is an online marketplace and optimization

platform for parking. Adam started building his own video games when he was 12, which started his passion for creating with the use of technology. Adam also ran his own IT consulting firm and was the lead engineer on software being used by Fortune 500 companies.


Drawing will be held in the Expo Hall on Friday, May 20th at 1:45 p.m. Good Luck!Must be present to win.

Get your game card from the IPI Registration desk and have it stamped by participating exhibitors.

TITLE DEEDHOW TO PLAY!

Enter for a chance to

win 2 tickets to the

CMAs and

hotel for two or

$500! Submit a completed game card to the IPI Member Services Center (#1300) located at theentrance of the Expo Hall no later than noonon Fri., May 20th.

TITLE DEEDHOW TO WIN!

Play& Win Big!Play& Win Big!

With online and onsite courses, live and on-demand webinars, and annual conferences, IPI offers you the best educational opportunities in the industry.

Visit the new parking.org to propel you career, and your team, to greater heights.


TAKE OFF!

Blast to the next level with IPI’s comprehensive education.

With online and onsite courses, live and on-demand webinars, and annual conferences, IPI offers you the best educational opportunities in the industry.

Visit the new parking.org to propel you career, and your team, to greater heights.


TAKE OFF!

Blast to the next level with IPI’s comprehensive education.

REDEFINING PARKING THROUGH INNOVATIONWith cutting-edge innovations that will transform your parking program, IPS Group is defining the Smart City of the future. • EMV-approved card readers• 4G wireless connectivity• Dome-mount vehicle

detection sensors • Direct integration with

consumer smart phone applications

• Single-platform system management and data analytics

VISIT US AT BOOTH 2001 OR ONLINE AT

IPSGROUP.COM/ASSESSMENT

FOR A FREE SMART PARKING

EVALUATION

© 2016 IPS Group, Inc. All rights reserved. 1 877 630 6638

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Be sure to browse the 2016 IPI Conference & Expo website or use our mobile app, IPI2016 to use the interactive floorplan or create customized floorplans based on specific product/services.

EXHIBIT HOURSWednesday, May 18 12:30 p.m.–4:30 p.m.Includes lunch&5:30 p.m.–7:00 p.m.Includes reception

Thursday, May 1912:45 p.m.–4:45 p.m.Includes lunch

Friday, May 2011:00 a.m.–2:00 p.m.Includes lunch

Official show badge must be displayed in the official show lanyard at all times.

FLOOR PLAN LEGENDOur 2016 Partners and Green & Sustainable companies are indicated on this floor plan with their logos or

n GES Service Center

n TECHTalk Pavilions

n Food Courts

n IPI Member Services Center

First-Time Exhibitors

Look for Green/Sustainable product providers on show floor with the following symbol placed in front of their booth.

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150 Follow us on

ALPHABETICAL LISTING OF EXHIBITORS

Your overall conference experience is, in part due to the continued support and partnership of the companies highlighted below in RED. We’d like to extend a special thank you to our PARTNERS and SPONSORS. (Additional listing of Partners and Sponsors can be found on page 12).

1812 ● 3C Payment

A2113 Abloy Security, Inc.913 AeroVironment, Inc.908 Aiphone Corporation625 All Traffic Solutions1400 Amano McGann, Inc.719 American Institute of Steel Construction1612 ● Apriva323 ● Automated Machines, LLC1004 AVPM—Automated Valet1500 AWID, Inc.

B805 Ballparc1834 Banner Engineering Corp.820 ● Bekaert Corporation704 Bemrose Booth Paragon

C729 Cale America Inc.822 ● Cambridge Architectural Mesh2029 Came Americas Automation, LLC318 Canada Ticket Inc.520 Carbon Day Automotive1015 Cardinal Tracking, Inc.315 Carl Walker, Inc.621 Carlo Gavazzi, Inc.1513 Chetu, Inc.522 ● CityLift Parking1610 ● CitySync Limited1814 ● CivicSmart, Inc.311 Clancy Systems International604 Code Blue Corporation201 Commend, Inc.515 Complus Data Innovations, Inc.

1615 CPI—Crane Payment Innovations531 ● Creative Parking Concepts419 Creditcall Corporation1614 Current Components2123 Custom America

D807 Daktronics801 Data Ticket, Inc.2020 DBK USA, Inc.219 Dero Bike Racks1428 Designa Access Corporation512 DESMAN903 Diablo Controls Inc.518 Digital Printing Systems, Inc.2201 DoorKing Inc.305 Duncan Solutions, Inc.

E526 Eaton’s Cooper Lighting1701 ECO Parking Lights211 EDC Corp. (AIMS)2329 ElDorado Motor Corporation722 ENERVATION, INC920 EVSE LLC A CMI Subsidiary2010 ● EYEPAX IT CONSULTING LLC

F1523 FAAC International, Inc.2326 First Transit, Inc.803 Flexpost, Inc.1913 Flow Thru Technologies1630 Frogparking Limited707 ● FrostGuard606 Fybr booth

IPI Conference Strategic Partners Association Resources & Partners

● First-Time Exhibitors Green/Sustainable Product/Service Provider

Exhibit booths 100–1000 are inside the entrance and to the left (Halls B4–B6). Exhibit booths 1300–2300 are inside the entrance and to the right (Hall C1). TECHTalks are located in Halls B4–B6. Food & Beverage locations are throughout.



G2213 ● GAI-Tronics Corp.215 Genetec523 Global Parking Solutions USA1122 ● The Gotcha Group607 ● Graphic Tickets & Systems1301 ● Green Business

Certification Inc. (GBCI)319 greenscreen2305 GreenTech Automotive, Corp.503 GTechna Inc.2312 ● Guardian Booth

H1517 Hamilton Manufacturing Corp.609 Heartland Payment Systems821 Hectronic USA Corp.1510 Hormann High Performance Doors1717 HTS Americas1621 HUB Parking Technology1008 HySecurity

I1025 ● Ideas that Stick LLC1735 Image Connection, LLC.926 Indect1502 IntegraPark922 ● International Zinc Association1729 IP Parking935 IPDisplays LLC831 IPI Indect 500—Racing Challenge1300 IPI Member Services Center2001 IPS Group, Inc.1516 IPSens, LLC

J415 Jointmaster—A division of Inpro1925 JCM Global

K1707 Kenall Lighting617 Kimley-Horn

L1927 LAZ Parking, Ltd.1526 ● Lemonde Partners Inc.603 Linebarger Goggan Blair &

Sampson, LLP702 Liquid Outdoor Media LLC1806 LocoMobi, Inc.905 LSI Industries Inc.600 LymTal International, Inc.

M1501 MacKay Meters, Inc.514 MAPEI Corporation628 MC Sign Co.810 MDI Worldwide1505 Medeco High Security Locks2023 Meypar—Oliva Torras Grup2301 MM Systems Corporation2101 MobileNOW!205 Moneris

N1520 Nagels North America, LLC602 Nationwide Payment Solutions1512 Nedap Identification Systems1515 netPark1921 Next Parking, LLC509 NextBus, Inc.1422 Nilfisk2105 Nippon Primex Inc.827 NuPark

O924 O & S Associates605 OmniPark1832 Optec LED Lighting




152 Follow us on


P700 Pacific Cascade Parking

Equipment Corporation601 Par-Kut International, Inc.1833 Park Assist705 Parkeon1804 Parker Technology LLC1733 ParkEyes904 Parkifi825 Parking By Phone723 PARKING LOGIX2223 Parking Network301 Parking Panda1300 The Parking Professional magazine1703 Parking Sense USA1923 Parking Today Media2311 ParkingSoft, LLC2117 ParkMe1723 Parkmobile, LLC1608 ● PARKOM-Parking Methods Ltd.1014 Parkplus System2000 ● Parkway Loops1509 ● ParkWhiz1715 Partek Solutions, Inc.706 Passio Technologies Mbr. of

Solstice Trans. Group735 Passport929 PayByPhone1801 Paylock IPT LLC1029 Payment Express306 Pecora Corporation1006 Peripheral Dynamics Inc.1511 Peripheral Resources, Inc.412 PGAL1802 ● Philips Lighting1009 POM Incorporated208 Precast/Prestressed Concrete Institute608 PSI Paper Systems Inc.

Q923 Q-Free TCS1917 Quercus Technologies

R1508 Rath Security1012 Reno A&E (RAE)/ Eberle

Design Inc. (EDI)524 ● RideHop1713 Ring Communications Inc.2204 ● RTB Safe Traffic, Inc.1033 Rydin Decal108 Rytec High Performance Doors

S1709 ● SAP LABS, LLC1412 Scheidt & Bachmann USA, Inc.919 Schweers Technologies Inc.1507 Secom International, Inc.413 Sentry Protection LLC909 Service Tracking Systems, Inc.1529 Signal-Tech1631 SKIDATA, Inc.915 SLP Lighting418 Smarking, Inc.2321 ● Smart Citizen Inc.511 Southland Printing Co., Inc.900 SP+1506 Spancrete906 SpotHero1302 State & Regional Associations (SRA)313 VINGTOR-STENTOFON/Zenitel USA329 SureSpot Inc.1628 Suzo-Happ713 SWARCO TRAFFIC AMERICAS, LLC






T1601 T2 Systems, Inc.300 TagMaster North America, Inc.725 ● Takeform1019 Tannery Creek Systems, Inc.1901 Telefonix Inc.724 ● Texas A&M Engineering

Extension Service (TEEX)711 SMS Valet by TEZ623 ● The Traffic Safety Store.com501 THP Limited Inc.1821 TIBA Parking Systems715 Timothy Haahs & Associates, Inc.1000 Toledo Ticket Company1524 Transaction Services410 TransCore, Inc.911 TransLoc1913 Transponder & Reader Engineered

Systems Inc (TRES)721 Trecan Combustion Limited1010 Trimble MCS

U1909 ● Umojo 304 United Public Safety701 Universal Boot Inc.

V529 VenTek International

W400 W. S. Tyler811 Walker Parking Consultants611 Walter P Moore & Associates901 Watry Design, Inc.818 Watson Bowman Acme Corp.1604 Weldon, Williams & Lick, Inc.819 Westward Industries Ltd.1811 WPS USA Corp.

X2013 Xerox

Z1530 Zenith-Motors907 Zipcar, Inc.1023 ZipPark, Inc.




INTRODUCING THE NEW PKE SYSTEM

The PKE combines the use of traditional thermal paper print and PGCT technologies, offering a low maintenance solution while maintaining efficiency during the demand required by high operation facilities. With the addition of a pay on exit terminal using TFT screen technology, QR or motorized magnetic reader and credit card payment facilities, PKE demonstrates a strong future for CAME Parkare on the world parking stage.

For more information about the PKE, Tempo, or any of our other parking systems, please contact us today on 305 - 433 - 3307 or visit cameparkare.com/us

2029

CAME Parkare, 11345 NW 122nd Street, Medley, FL 33178, USA

The world-renowned pay and display parking system houses a wide range of features including polycarbonate display windows, anti-graffiti coatings and anti-vandal keyboard. Tempo offers a perfect pay and display parking solution for the urban environment.

Combining Tempo with the Tempo Enterprise software creates a powerful pay and display management system that has proven success across the globe.

TEMPOMULTI-SPACE PARKING METERS

INTRODUCING THE NEW PKE SYSTEM

The PKE combines the use of traditional thermal paper print and PGCT technologies, offering a low maintenance solution while maintaining efficiency during the demand required by high operation facilities. With the addition of a pay on exit terminal using TFT screen technology, QR or motorized magnetic reader and credit card payment facilities, PKE demonstrates a strong future for CAME Parkare on the world parking stage.

For more information about the PKE, Tempo, or any of our other parking systems, please contact us today on 305 - 433 - 3307 or visit cameparkare.com/us

2029

CAME Parkare, 11345 NW 122nd Street, Medley, FL 33178, USA

The world-renowned pay and display parking system houses a wide range of features including polycarbonate display windows, anti-graffiti coatings and anti-vandal keyboard. Tempo offers a perfect pay and display parking solution for the urban environment.

Combining Tempo with the Tempo Enterprise software creates a powerful pay and display management system that has proven success across the globe.

TEMPOMULTI-SPACE PARKING METERS

Exhibitor Product & Services Index

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ex


EXHIBITORS PRODUCT & SERVICE INDEXACCESS AND REVENUE CONTROL SYSTEMCard Access Systems1400 Amano McGann, Inc.1612 Apriva1004 AVPM—Automated Valet1500 AWID, Inc.729 Cale America Inc.1513 Chetu, Inc.1428 Designa Access Corporation2201 DoorKing Inc.1621 HUB Parking Technology1729 IP Parking1806 LocoMobi2023 Meypar—Oliva Torras Group1512 Nedap Identification Systems1006 Peripheral Dynamics Inc.1412 Scheidt & Bachmann USA, Inc.909 Service Tracking Systems, Inc.1601 T2 Systems, Inc.1821 TIBA Parking Systems410 TransCore1811 WPS USA Corp.2013 Xerox

Credit/Debit1400 Amano McGann, Inc.1612 Apriva1004 AVPM—Automated Valet805 Ballparc729 Cale America Inc.1513 Chetu, Inc.419 Creditcall Corporation1614 Current Components1621 HUB Parking Technology1729 IP Parking1806 LocoMobi2023 Meypar—Oliva Torras Group602 Nationwide Payment Solutions509 NextBus, Inc.301 Parking Panda1511 Peripheral Resources, Inc.1009 POM Incorporated1412 Scheidt & Bachmann USA, Inc.909 Service Tracking Systems, Inc.2321 Smart Citizen Inc.1601 T2 Systems, Inc.1821 TIBA Parking Systems1524 Transaction Services

1811 WPS USA Corp.2013 Xerox

Equipment2113 Abloy Security, Inc.1400 Amano McGann, Inc.1004 AVPM—Automated Valet805 Ballparc1834 Banner Engineering Corp.729 Cale America Inc.1428 Designa Access Corporation903 Diablo Controls Inc.2010 EYEPAX IT CONSULTING LLC1517 Hamilton Manufacturing Corp.1717 HTS Americas1621 HUB Parking Technology1729 IP Parking1806 LocoMobi2023 Meypar—Oliva Torras Group301 Parking Panda1511 Peripheral Resources, Inc.1412 Scheidt & Bachmann USA, Inc.1631 SKIDATA, Inc.2321 Smart Citizen Inc.1601 T2 Systems, Inc.1821 TIBA Parking Systems1811 WPS USA Corp.2013 Xerox1023 ZipPark, Inc.

Proximity1400 Amano McGann, Inc.1004 AVPM—Automated Valet1500 AWID, Inc.1428 Designa Access Corporation2201 DoorKing Inc.1621 HUB Parking Technology1729 IP Parking1806 LocoMobi2023 Meypar—Oliva Torras Group509 NextBus, Inc.2321 Smart Citizen Inc.1601 T2 Systems, Inc.1821 TIBA Parking Systems1811 WPS USA Corp.

IPI’s 2016 Strategic Partners

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EXHIBITORS PRODUCT & SERVICE INDEXACCESS AND REVENUE CONTROL SYSTEM (continued)Remote Monitoring1400 Amano McGann, Inc.1004 AVPM—Automated Valet805 Ballparc729 Cale America Inc.1428 Designa Access Corporation1621 HUB Parking Technology1729 IP Parking1806 LocoMobi2023 Meypar—Oliva Torras Group301 Parking Panda1608 PARKOM-Parking Methods Ltd.1412 Scheidt & Bachmann USA, Inc.2321 Smart Citizen Inc.900 SP+1601 T2 Systems, Inc.1821 TIBA Parking Systems

ACCESSIBLE (HANDICAPPED) DEVICES, PRODUCTS, AND SERVICES729 Cale America Inc.1729 IP Parking2023 Meypar—Oliva Torras Group1033 Rydin Decal

ADVERTISING (REVENUE-GENERATING)1621 HUB Parking Technology935 IPDisplays LLC702 Liquid Outdoor Media LLC1806 LocoMobi2023 Meypar—Oliva Torras Group301 Parking Panda1300 The Parking Professional magazine2321 Smart Citizen Inc.711 SMS Valet by TEZ900 SP+1901 Telefonix Inc.400 W. S. Tyler

AUTOMATED PARKING SYSTEMSLifts and Equipment1513 Chetu, Inc.522 City Lift Parking2023 Meypar—Oliva Torras Group108 Rytec High Performance Doors

Mechanical Systems1513 Chetu, Inc.522 City Lift Parking2123 Custom America

Robotic Systems1513 Chetu, Inc.

Stacking Systems1513 Chetu, Inc.522 City Lift Parking

AUTOMATIC VEHICLE IDENTIFICATION SYSTEMS (AVI)1400 Amano McGann, Inc.1004 AVPM—Automated Valet1500 AWID, Inc.2029 Came Americas Automation, LLC1513 Chetu, Inc.903 Diablo Controls Inc.1729 IP Parking1526 Lemonde Partners Inc.1806 LocoMobi2023 Meypar—Oliva Torras Group827 NuPark1608 PARKOM-Parking Methods Ltd.1012 Reno A&E (RAE)/ Eberle

Design Inc. (EDI)2204 RTB Safe Traffic, Inc.909 Service Tracking Systems, Inc.2321 Smart Citizen Inc.300 TagMaster North America, Inc.1019 Tannery Creek Systems, Inc.410 TransCore1023 ZipPark, Inc.



EXHIBITORS PRODUCT & SERVICE INDEXBARRIERS/COLLISION PROTECTIONBarricades820 Bekaert Corporation700 Pacific Cascade Parking

Equipment Corporation623 The Traffic Safety Store.com

Bollards2029 Came Americas Automation, LLC700 Pacific Cascade Parking

Equipment Corporation

Clearance Bars700 Pacific Cascade Parking


Curb700 Pacific Cascade Parking


Fencing820 Bekaert Corporation1008 HySecurity

Gates and Gate Arms1400 Amano McGann, Inc.1004 AVPM—Automated Valet729 Cale America Inc.2029 Came Americas Automation, LLC2201 DoorKing Inc.1523 FAAC International, Inc.1008 HySecurity1729 IP Parking1806 LocoMobi2023 Meypar—Oliva Torras Group700 Pacific Cascade Parking

Equipment Corporation1631 SKIDATA, Inc.

Pedestrian820 Bekaert Corporation1523 FAAC International, Inc.700 Pacific Cascade Parking

Equipment Corporation1631 SKIDATA, Inc.400 W. S. Tyler

Space820 Bekaert Corporation700 Pacific Cascade Parking


Speedbumps2201 DoorKing Inc.415 Jointmaster—A division of Inpro700 Pacific Cascade Parking

Equipment Corporation623 The Traffic Safety Store.com818 Watson Bowman Acme Corp.

Traffic Channelizers700 Pacific Cascade Parking


BATTERIES/CHARGERS913 AeroVironment, Inc.520 Carbon Day Automotive700 Pacific Cascade Parking


BICYCLE PARKING AND STORAGE SYSTEMSBikeshare Providers1513 Chetu, Inc.

Equipment (Racks and Lockers)1513 Chetu, Inc.1729 IP Parking

Payment Systems1513 Chetu, Inc.1615 CPI—Crane Payment Innovations1614 Current Components2123 Custom America1729 IP Parking1806 LocoMobi

BIRD CONTROL1526 Lemonde Partners Inc.700 Pacific Cascade Parking



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BOOTHSAttendant2312 Guardian Booth601 Par-Kut International, Inc.

Bus Shelters2312 Guardian Booth601 Par-Kut International, Inc.

Cashier2312 Guardian Booth601 Par-Kut International, Inc.1601 T2 Systems, Inc.

Walk-Up Kiosks1004 AVPM—Automated Valet1513 Chetu, Inc.2312 Guardian Booth1517 Hamilton Manufacturing Corp.1806 LocoMobi601 Par-Kut International, Inc.909 Service Tracking Systems, Inc.1601 T2 Systems, Inc.

CARDSAccess Control1004 AVPM—Automated Valet1500 AWID, Inc.729 Cale America Inc.2029 Came Americas Automation, LLC1513 Chetu, Inc.2201 DoorKing Inc.1806 LocoMobi2023 Meypar—Oliva Torras Group1520 Nagels North America, LLC1512 Nedap Identification Systems509 NextBus, Inc.1709 SAP1412 Scheidt & Bachmann USA, Inc.511 Southland Printing Co., Inc.1601 T2 Systems, Inc.300 TagMaster North America, Inc.1000 Toledo Ticket Company410 TransCore2013 Xerox

Credit/Debit1004 AVPM—Automated Valet805 Ballparc1513 Chetu, Inc.

IPS 1806 LocoMobi602 Nationwide Payment Solutions1703 Parking Sense USA1029 Payment Express1511 Peripheral Resources, Inc.2204 RTB Safe Traffic, Inc.1601 T2 Systems, Inc.1000 Toledo Ticket Company

Photo ID1004 AVPM—Automated Valet1500 AWID, Inc.1513 Chetu, Inc.1806 LocoMobi509 NextBus, Inc.1601 T2 Systems, Inc.1000 Toledo Ticket Company

Proximity1004 AVPM—Automated Valet1500 AWID, Inc.729 Cale America Inc.2029 Came Americas Automation, LLC1513 Chetu, Inc.2201 DoorKing Inc.1806 LocoMobi2023 Meypar—Oliva Torras Group1512 Nedap Identification Systems509 NextBus, Inc.2204 RTB Safe Traffic, Inc.1601 T2 Systems, Inc.1000 Toledo Ticket Company

Readers (On/Offline)1500 AWID, Inc.1513 Chetu, Inc.2201 DoorKing Inc.1806 LocoMobi2023 Meypar—Oliva Torras Group1512 Nedap Identification Systems509 NextBus, Inc.2204 RTB Safe Traffic, Inc.1601 T2 Systems, Inc.

EXHIBITORS PRODUCT & SERVICE INDEXIPI’s 2016 Strategic Partners


SmartCards1500 AWID, Inc.729 Cale America Inc.1513 Chetu, Inc.1614 Current Components1630 Frogparking Limited2001 IPS Group, Inc.1806 LocoMobi1520 Nagels North America, LLC509 NextBus, Inc.2204 RTB Safe Traffic, Inc.1709 SAP511 Southland Printing Co., Inc.1601 T2 Systems, Inc.1000 Toledo Ticket Company2013 Xerox

CARSHARE SERVICES1513 Chetu, Inc.

CHALKSTICKS1513 Chetu, Inc.

CHARGING STATIONSElectric Vehicle (EV) Equipment913 AeroVironment, Inc.520 Carbon Day Automotive1901 Telefonix Inc.819 Westward Industries Ltd.913 AeroVironment, Inc.520 Carbon Day Automotive1513 Chetu, Inc.1723 Parkmobile, LLC520 Carbon Day Automotive1513 Chetu, Inc.

CITATIONSElectronic Ticketing805 Ballparc729 Cale America Inc.318 Canada Ticket Inc.1513 Chetu, Inc.1814 CivicSmart311 Clancy Systems International515 Complus Data Innovations, Inc.

2123 Custom America801 Data Ticket, Inc.211 EDC Corp. (AIMS)2010 EYEPAX IT CONSULTING LLC1630 Frogparking Limited1806 LocoMobi827 NuPark605 OmniPark1601 T2 Systems, Inc.304 United Public Safety2013 Xerox

Handheld Equipment805 Ballparc729 Cale America Inc.1513 Chetu, Inc.1814 CivicSmart311 Clancy Systems International515 Complus Data Innovations, Inc.2123 Custom America801 Data Ticket, Inc.211 EDC Corp. (AIMS)2010 EYEPAX IT CONSULTING LLC1630 Frogparking Limited1717 HTS Americas1806 LocoMobi827 NuPark605 OmniPark1511 Peripheral Resources, Inc.1601 T2 Systems, Inc.304 United Public Safety529 VenTek International2013 Xerox

Issuance/Processing/Enforcement805 Ballparc729 Cale America Inc.1513 Chetu, Inc.311 Clancy Systems International515 Complus Data Innovations, Inc.801 Data Ticket, Inc.305 Duncan Solutions211 EDC Corp. (AIMS)2010 EYEPAX IT CONSULTING LLC1806 LocoMobi827 NuPark1601 T2 Systems, Inc.304 United Public Safety


162 Follow us on

CITATIONS (continued)Processing/Collection805 Ballparc1513 Chetu, Inc.311 Clancy Systems International515 Complus Data Innovations, Inc.801 Data Ticket, Inc.305 Duncan Solutions2010 EYEPAX IT CONSULTING LLC827 NuPark1601 T2 Systems, Inc.304 United Public Safety

Real-Time Mobile Citations805 Ballparc729 Cale America Inc.1513 Chetu, Inc.311 Clancy Systems International515 Complus Data Innovations, Inc.801 Data Ticket, Inc.211 EDC Corp. (AIMS)2010 EYEPAX IT CONSULTING LLC1717 HTS Americas1806 LocoMobi2101 MobileNOW!827 NuPark735 Passport1601 T2 Systems, Inc.304 United Public Safety

CLEANINGEquipment1422 Nilfisk

Graffiti Removal700 Pacific Cascade Parking


Products1422 Nilfisk

Sweepers/Vacuums/Litter Collection Vehicles1422 Nilfisk

COLLECTION SERVICESData Processing1004 AVPM—Automated Valet1513 Chetu, Inc.515 Complus Data Innovations, Inc.801 Data Ticket, Inc.305 Duncan Solutions2010 EYEPAX IT CONSULTING LLC509 NextBus, Inc.418 Smarking, Inc.2321 Smart Citizen Inc.1601 T2 Systems, Inc.2013 Xerox

DMV Retrieval/Information1513 Chetu, Inc.515 Complus Data Innovations, Inc.801 Data Ticket, Inc.305 Duncan Solutions2010 EYEPAX IT CONSULTING LLC1601 T2 Systems, Inc.

Ticket Management Systems1513 Chetu, Inc.515 Complus Data Innovations, Inc.2123 Custom America801 Data Ticket, Inc.305 Duncan Solutions211 EDC Corp. (AIMS)2010 EYEPAX IT CONSULTING LLC509 NextBus, Inc.2105 Nippon Primex Inc.827 NuPark900 SP+1601 T2 Systems, Inc.304 United Public Safety2013 Xerox

COMMERCIAL OPERATIONS1608 PARKOM-Parking Methods Ltd.900 SP+

CONCRETECast-In-Place512 DESMAN2321 Smart Citizen Inc.818 Watson Bowman Acme Corp.



Cathodic Protection512 DESMAN514 MAPEI Corporation

Cleaning512 DESMAN900 SP+

Column Protection512 DESMAN514 MAPEI Corporation

Decking512 DESMAN306 Pecora Corporation818 Watson Bowman Acme Corp.

Expansion Joints512 DESMAN415 Jointmaster—A division of Inpro600 LymTal International, Inc.2301 MM Systems Corporation306 Pecora Corporation818 Watson Bowman Acme Corp.

Membranes512 DESMAN600 LymTal International, Inc.514 MAPEI Corporation306 Pecora Corporation818 Watson Bowman Acme Corp.

Precast512 DESMAN208 Precast/Prestressed Concrete Institute1506 Spancrete

Prefabricated Access Bridges512 DESMAN

Sealants/Coatings512 DESMAN514 MAPEI Corporation306 Pecora Corporation818 Watson Bowman Acme Corp.

Surface Protection/Repair512 DESMAN600 LymTal International, Inc.514 MAPEI Corporation306 Pecora Corporation818 Watson Bowman Acme Corp.

Waterproofing512 DESMAN415 Jointmaster—A division of Inpro600 LymTal International, Inc.514 MAPEI Corporation306 Pecora Corporation2321 Smart Citizen Inc.818 Watson Bowman Acme Corp.

CONSULTING/MANAGEMENT SERVICESAccounting and Auditing617 Kimley-Horn

APO Site Review Services617 Kimley-Horn

Architecture820 Bekaert Corporation512 DESMAN415 Jointmaster—A division of Inpro412 PGAL208 Precast/Prestressed Concrete Institute1506 Spancrete715 Timothy Haahs & Associates, Inc.400 W. S. Tyler811 Walker Parking Consultants611 Walter P Moore901 Watry Design, Inc.

Code Review1513 Chetu, Inc.512 DESMAN617 Kimley-Horn412 PGAL715 Timothy Haahs & Associates, Inc.811 Walker Parking Consultants611 Walter P Moore

Collection Services1513 Chetu, Inc.1025 Ideas that Stick LLC603 Linebarger Goggan Blair &

Sampson, LLP1801 Paylock IPT LLC900 SP+1601 T2 Systems, Inc.2013 Xerox


164 Follow us on

CONSULTING/MANAGEMENT SERVICES (continued)Commissioning/Recommissioning/Retrocommissioning1513 Chetu, Inc.811 Walker Parking Consultants

Construction Management/Program Management1513 Chetu, Inc.512 DESMAN415 Jointmaster—A division of Inpro617 Kimley-Horn1506 Spancrete811 Walker Parking Consultants611 Walter P Moore901 Watry Design, Inc.

Crime Risk Assessment/CPTED617 Kimley-Horn412 PGAL

Data Analytics1513 Chetu, Inc.509 NextBus, Inc.1601 T2 Systems, Inc.811 Walker Parking Consultants611 Walter P Moore

Data Processing1004 AVPM—Automated Valet1513 Chetu, Inc.509 NextBus, Inc.1601 T2 Systems, Inc.611 Walter P Moore2013 Xerox

Demand-Based Pricing (Variable Pricing)1513 Chetu, Inc.617 Kimley-Horn1806 LocoMobi611 Walter P Moore

Design/Build315 Carl Walker, Inc.1513 Chetu, Inc.512 DESMAN415 Jointmaster—A division of Inpro

617 Kimley-Horn509 NextBus, Inc.412 PGAL1506 Spancrete1901 Telefonix Inc.715 Timothy Haahs & Associates, Inc.811 Walker Parking Consultants611 Walter P Moore901 Watry Design, Inc.

Enforcement1513 Chetu, Inc.211 EDC Corp. (AIMS)2010 EYEPAX IT CONSULTING LLC1025 Ideas that Stick LLC900 SP+1601 T2 Systems, Inc.1019 Tannery Creek Systems, Inc.611 Walter P Moore2013 Xerox

Engineering1500 AWID, Inc.820 Bekaert Corporation315 Carl Walker, Inc.512 DESMAN415 Jointmaster—A division of Inpro617 Kimley-Horn509 NextBus, Inc.208 Precast/Prestressed Concrete Institute1506 Spancrete715 Timothy Haahs & Associates, Inc.811 Walker Parking Consultants611 Walter P Moore901 Watry Design, Inc.

Environmental Studies617 Kimley-Horn

Event Parking625 All Traffic Solutions1500 AWID, Inc.211 EDC Corp. (AIMS)1806 LocoMobi1723 Parkmobile, LLC900 SP+1601 T2 Systems, Inc.811 Walker Parking Consultants611 Walter P Moore



Expert Testimony315 Carl Walker, Inc.512 DESMAN415 Jointmaster—A division of Inpro617 Kimley-Horn412 PGAL900 SP+811 Walker Parking Consultants611 Walter P Moore901 Watry Design, Inc.

Facility Inspection (Condition Appraisals)315 Carl Walker, Inc.512 DESMAN617 Kimley-Horn900 SP+811 Walker Parking Consultants611 Walter P Moore901 Watry Design, Inc.

Feasibility Studies315 Carl Walker, Inc.512 DESMAN617 Kimley-Horn715 Timothy Haahs & Associates, Inc.811 Walker Parking Consultants611 Walter P Moore901 Watry Design, Inc.

Financing617 Kimley-Horn900 SP+

Functional Design315 Carl Walker, Inc.512 DESMAN617 Kimley-Horn412 PGAL1631 SKIDATA, Inc.715 Timothy Haahs & Associates, Inc.811 Walker Parking Consultants611 Walter P Moore901 Watry Design, Inc.

Geographic Information Systems1513 Chetu, Inc.617 Kimley-Horn611 Walter P Moore

Green Garage Assessor Services512 DESMAN617 Kimley-Horn811 Walker Parking Consultants611 Walter P Moore901 Watry Design, Inc.

HVAC/Ventilation/Electrical Engineering720 INTEC Controls

Intelligent Transportation Systems (ITS)625 All Traffic Solutions1513 Chetu, Inc.617 Kimley-Horn1806 LocoMobi1801 Paylock IPT LLC706 Passio Technologies Mbr. of

Solstice Trans. Group611 Walter P Moore

Landscape Architecture617 Kimley-Horn

LEED Consulting512 DESMAN617 Kimley-Horn412 PGAL611 Walter P Moore

Life Cycle Assessment (LCA)315 Carl Walker, Inc.512 DESMAN617 Kimley-Horn811 Walker Parking Consultants611 Walter P Moore

Lighting/Audits315 Carl Walker, Inc.1701 ECO Parking Lights617 Kimley-Horn628 MC Sign Co.811 Walker Parking Consultants611 Walter P Moore


166 Follow us on

CONSULTING/MANAGEMENT SERVICES (continued)Maintenance Programs315 Carl Walker, Inc.512 DESMAN617 Kimley-Horn628 MC Sign Co.900 SP+1506 Spancrete715 Timothy Haahs & Associates, Inc.811 Walker Parking Consultants611 Walter P Moore

Marketing Programs617 Kimley-Horn900 SP+

On-Street Management617 Kimley-Horn900 SP+1601 T2 Systems, Inc.811 Walker Parking Consultants611 Walter P Moore2013 Xerox

Organizational Analysis315 Carl Walker, Inc.617 Kimley-Horn900 SP+811 Walker Parking Consultants611 Walter P Moore

Parking Software625 All Traffic Solutions1612 Apriva1004 AVPM—Automated Valet1513 Chetu, Inc.801 Data Ticket, Inc.1428 Designa Access Corporation211 EDC Corp. (AIMS)2010 EYEPAX IT CONSULTING LLC1502 IntegraPark617 Kimley-Horn1806 LocoMobi2023 Meypar—Oliva Torras Group1723 Parkmobile, LLC909 Service Tracking Systems, Inc.1631 SKIDATA, Inc.1601 T2 Systems, Inc.

304 United Public Safety811 Walker Parking Consultants611 Walter P Moore2013 Xerox

Planning315 Carl Walker, Inc.512 DESMAN617 Kimley-Horn2023 Meypar—Oliva Torras Group509 NextBus, Inc.1801 Paylock IPT LLC412 PGAL900 SP+715 Timothy Haahs & Associates, Inc.811 Walker Parking Consultants611 Walter P Moore901 Watry Design, Inc.

Privatization315 Carl Walker, Inc.512 DESMAN617 Kimley-Horn900 SP+811 Walker Parking Consultants611 Walter P Moore2013 Xerox

Rehabilitation/Restoration315 Carl Walker, Inc.512 DESMAN617 Kimley-Horn600 LymTal International, Inc.715 Timothy Haahs & Associates, Inc.811 Walker Parking Consultants611 Walter P Moore

Remote Management Services1513 Chetu, Inc.1428 Designa Access Corporation1806 LocoMobi900 SP+

Revenue Control Design/Evaluation315 Carl Walker, Inc.1513 Chetu, Inc.512 DESMAN617 Kimley-Horn1806 LocoMobi2023 Meypar—Oliva Torras Group



509 NextBus, Inc.1631 SKIDATA, Inc.900 SP+811 Walker Parking Consultants901 Watry Design, Inc.

Security Systems Design820 Bekaert Corporation1513 Chetu, Inc.201 Commend Inc.

Site Selection315 Carl Walker, Inc.512 DESMAN617 Kimley-Horn412 PGAL811 Walker Parking Consultants611 Walter P Moore

Staffing and Training900 SP+

Sustainability Consulting315 Carl Walker, Inc.512 DESMAN617 Kimley-Horn412 PGAL811 Walker Parking Consultants611 Walter P Moore901 Watry Design, Inc.

Traffic Engineering625 All Traffic Solutions512 DESMAN617 Kimley-Horn900 SP+811 Walker Parking Consultants611 Walter P Moore

Transportation Demand Management (TDM)1513 Chetu, Inc.512 DESMAN617 Kimley-Horn900 SP+811 Walker Parking Consultants611 Walter P Moore

Transportation Design/Planning512 DESMAN617 Kimley-Horn706 Passio Technologies Mbr. of

Solstice Trans. Group412 PGAL900 SP+811 Walker Parking Consultants611 Walter P Moore

Valet Parking Services1513 Chetu, Inc.1806 LocoMobi909 Service Tracking Systems, Inc.711 SMS Valet by TEZ900 SP+811 Walker Parking Consultants611 Walter P Moore901 Watry Design, Inc.

CREDIT CARD PROCESSINGEMV Compliant1400 Amano McGann, Inc.1612 Apriva1004 AVPM—Automated Valet729 Cale America Inc.1513 Chetu, Inc.419 Creditcall Corporation1614 Current Components2010 EYEPAX IT CONSULTING LLC523 Global Parking Solutions USA1729 IP Parking1806 LocoMobi2023 Meypar—Oliva Torras Group602 Nationwide Payment Solutions1029 Payment Express1511 Peripheral Resources, Inc.2204 RTB Safe Traffic, Inc.1631 SKIDATA, Inc.1601 T2 Systems, Inc.1821 TIBA Parking Systems529 VenTek International1023 ZipPark, Inc.


168 Follow us on

CREDIT CARD PROCESSINGEquipment1400 Amano McGann, Inc.1612 Apriva805 Ballparc729 Cale America Inc.1513 Chetu, Inc.419 Creditcall Corporation1614 Current Components1729 IP Parking1806 LocoMobi2023 Meypar—Oliva Torras Group602 Nationwide Payment Solutions1029 Payment Express2204 RTB Safe Traffic, Inc.1601 T2 Systems, Inc.2013 Xerox

Merchant Services1513 Chetu, Inc.419 Creditcall Corporation1806 LocoMobi602 Nationwide Payment Solutions1029 Payment Express2204 RTB Safe Traffic, Inc.1601 T2 Systems, Inc.

Systems1612 Apriva805 Ballparc1513 Chetu, Inc.419 Creditcall Corporation305 Duncan Solutions1729 IP Parking1806 LocoMobi602 Nationwide Payment Solutions1703 Parking Sense USA1029 Payment Express2204 RTB Safe Traffic, Inc.909 Service Tracking Systems, Inc.2321 Smart Citizen Inc.1601 T2 Systems, Inc.1821 TIBA Parking Systems2013 Xerox1023 ZipPark, Inc.

DEALERS/INSTALLERS1500 AWID, Inc.1428 Designa Access Corporation1729 IP Parking1806 LocoMobi1821 TIBA Parking Systems529 VenTek International

Doors1510 Hormann High Performance Doors108 Rytec High Performance Doors

DRAINAGESystems415 Jointmaster—A division of Inpro818 Watson Bowman Acme Corp.

FACADESArchitectural Mesh820 Bekaert Corporation822 Cambridge Architectural Mesh512 DESMAN319 greenscreen400 W. S. Tyler

Cladding512 DESMAN319 greenscreen810 MDI Worldwide2301 MM Systems Corporation400 W. S. Tyler

Concrete512 DESMAN

Materials820 Bekaert Corporation512 DESMAN319 greenscreen2301 MM Systems Corporation400 W. S. Tyler

Systems820 Bekaert Corporation822 Cambridge Architectural Mesh512 DESMAN400 W. S. Tyler



FACILITY MANAGEMENT SYSTEMS (FMS)621 Carlo Gavazzi, Inc.1513 Chetu, Inc.201 Commend Inc1428 Designa Access Corporation2010 EYEPAX IT CONSULTING LLC1621 HUB Parking Technology1806 LocoMobi1804 Parker Technology LLC1631 SKIDATA, Inc.1821 TIBA Parking Systems1023 ZipPark, Inc.

FINANCIAL SYSTEMSAuditing1014 Parkplus System

FORMSCitations318 Canada Ticket Inc.1513 Chetu, Inc.801 Data Ticket, Inc.607 Graphic Tickets & Systems1520 Nagels North America, LLC700 Pacific Cascade Parking

Equipment Corporation1715 Partek Solutions, Inc.1033 Rydin Decal1601 T2 Systems, Inc.1000 Toledo Ticket Company304 United Public Safety

FORMSEnvelopes318 Canada Ticket Inc.1513 Chetu, Inc.801 Data Ticket, Inc.607 Graphic Tickets & Systems1520 Nagels North America, LLC700 Pacific Cascade Parking

Equipment Corporation1715 Partek Solutions, Inc.511 Southland Printing Co., Inc.1000 Toledo Ticket Company

Machine Readable Tickets (Magnetic Striped/Barcoded)318 Canada Ticket Inc.1513 Chetu, Inc.801 Data Ticket, Inc.607 Graphic Tickets & Systems1715 Partek Solutions, Inc.909 Service Tracking Systems, Inc.511 Southland Printing Co., Inc.1000 Toledo Ticket Company

Permits318 Canada Ticket Inc.1513 Chetu, Inc.801 Data Ticket, Inc.607 Graphic Tickets & Systems1715 Partek Solutions, Inc.1033 Rydin Decal511 Southland Printing Co., Inc.1601 T2 Systems, Inc.1000 Toledo Ticket Company

GEOGRAPHIC INFORMATION SYSTEMS (GIS)1513 Chetu, Inc.1806 LocoMobi827 NuPark2321 Smart Citizen Inc.

GLOBAL POSITIONING SYSTEMS (GPS)1513 Chetu, Inc.2010 EYEPAX IT CONSULTING LLC1806 LocoMobi827 NuPark1019 Tannery Creek Systems, Inc.

HVAC/VENTILATIONEnergy-Efficient2020 DBK USA, Inc.720 INTEC Controls

Equipment720 INTEC Controls

Systems720 INTEC Controls


170 Follow us on

INTELLIGENT TRANSPORTATION SYSTEMS (ITS)Equipment625 All Traffic Solutions520 Carbon Day Automotive1513 Chetu, Inc.807 Daktronics903 Diablo Controls Inc.2010 EYEPAX IT CONSULTING LLC1717 HTS Americas706 Passio Technologies Mbr. of

Solstice Trans. Group1012 Reno A&E (RAE)/ Eberle

Design Inc. (EDI)

Programs/Technology625 All Traffic Solutions1513 Chetu, Inc.512 DESMAN2010 EYEPAX IT CONSULTING LLC2117 ParkMe706 Passio Technologies Mbr. of

Solstice Trans. Group1012 Reno A&E (RAE)/ Eberle

Design Inc. (EDI)911 TransLoc2013 Xerox

LANDSCAPING319 greenscreen400 W. S. Tyler

LICENSE PLATE RECOGNITION (LPR)Equipment1400 Amano McGann, Inc.1004 AVPM—Automated Valet1513 Chetu, Inc.1610 CitySync Limited2010 EYEPAX IT CONSULTING LLC1717 HTS Americas1729 IP Parking1526 Lemonde Partners Inc.1806 LocoMobi2023 Meypar—Oliva Torras Group827 NuPark1833 Park Assist1917 Quercus Technologies

909 Service Tracking Systems, Inc.1631 SKIDATA, Inc.1019 Tannery Creek Systems, Inc.1821 TIBA Parking Systems819 Westward Industries Ltd.2013 Xerox

Programs1400 Amano McGann, Inc.1004 AVPM—Automated Valet1513 Chetu, Inc.1610 CitySync Limited2010 EYEPAX IT CONSULTING LLC1717 HTS Americas1729 IP Parking1526 Lemonde Partners Inc.1806 LocoMobi2023 Meypar—Oliva Torras Group827 NuPark1833 Park Assist1801 Paylock IPT LLC1917 Quercus Technologies909 Service Tracking Systems, Inc.1631 SKIDATA, Inc.1019 Tannery Creek Systems, Inc.1821 TIBA Parking Systems819 Westward Industries Ltd.2013 Xerox

Systems1400 Amano McGann, Inc.1004 AVPM—Automated Valet2029 Came Americas Automation, LLC1513 Chetu, Inc.1610 CitySync Limited2010 EYEPAX IT CONSULTING LLC215 Genetec1717 HTS Americas1729 IP Parking1526 Lemonde Partners Inc.1806 LocoMobi2023 Meypar—Oliva Torras Group827 NuPark1833 Park Assist1608 PARKOM-Parking Methods Ltd.1014 Parkplus System929 PayByPhone1917 Quercus Technologies909 Service Tracking Systems, Inc.1631 SKIDATA, Inc.



1601 T2 Systems, Inc.1019 Tannery Creek Systems, Inc.1821 TIBA Parking Systems2013 Xerox

LIGHTINGControls1513 Chetu, Inc.1701 ECO Parking Lights628 MC Sign Co.

Fixtures1513 Chetu, Inc.1701 ECO Parking Lights722 ENERVATION, INC628 MC Sign Co.1832 Optec LED Lighting915 SLP Lighting1628 Suzo-Happ

Systems1513 Chetu, Inc.1701 ECO Parking Lights722 ENERVATION, INC628 MC Sign Co.1833 Park Assist400 W. S. Tyler

LOOPS/DETECTORSCredit/Debit Card Enabled1513 Chetu, Inc.1814 CivicSmart1729 IP Parking1806 LocoMobi1703 Parking Sense USA2321 Smart Citizen Inc.1601 T2 Systems, Inc.

In-Car1513 Chetu, Inc.1806 LocoMobi2321 Smart Citizen Inc.

Locking Systems1513 Chetu, Inc.1505 Medeco High Security Locks

Loops/Detectors1834 Banner Engineering Corp.621 Carlo Gavazzi, Inc.1513 Chetu, Inc.903 Diablo Controls Inc.2201 DoorKing Inc.1523 FAAC International, Inc.1630 Frogparking Limited1717 HTS Americas1729 IP Parking1806 LocoMobi2023 Meypar—Oliva Torras Group1512 Nedap Identification Systems1833 Park Assist1703 Parking Sense USA2000 Parkway Loops1012 Reno A&E (RAE)/ Eberle

Design Inc. (EDI)1412 Scheidt & Bachmann USA, Inc.2321 Smart Citizen Inc.1601 T2 Systems, Inc.1811 WPS USA Corp.

Mechanical1513 Chetu, Inc.

Meters1400 Amano McGann, Inc.1513 Chetu, Inc.1814 CivicSmart1806 LocoMobi2023 Meypar—Oliva Torras Group2321 Smart Citizen Inc.1601 T2 Systems, Inc.304 United Public Safety

Multi-Space1400 Amano McGann, Inc.1834 Banner Engineering Corp.1513 Chetu, Inc.1516 IPSens1806 LocoMobi2023 Meypar—Oliva Torras Group1512 Nedap Identification Systems1703 Parking Sense USA2321 Smart Citizen Inc.1601 T2 Systems, Inc.304 United Public Safety


172 Follow us on

LOOPS/DETECTORS (continued)Refurbished1513 Chetu, Inc.

Security1400 Amano McGann, Inc.1513 Chetu, Inc.1008 HySecurity1806 LocoMobi2321 Smart Citizen Inc.

Single-Space1834 Banner Engineering Corp.1513 Chetu, Inc.1814 CivicSmart1516 IPSens1806 LocoMobi1512 Nedap Identification Systems1703 Parking Sense USA2321 Smart Citizen Inc.1601 T2 Systems, Inc.304 United Public Safety

MOBILE APPLICATIONSCitations805 Ballparc729 Cale America Inc.1513 Chetu, Inc.311 Clancy Systems International515 Complus Data Innovations, Inc.2123 Custom America801 Data Ticket, Inc.305 Duncan Solutions211 EDC Corp. (AIMS)2010 EYEPAX IT CONSULTING LLC1630 Frogparking Limited1717 HTS Americas1806 LocoMobi2101 MobileNOW!827 NuPark605 OmniPark735 Passport1601 T2 Systems, Inc.304 United Public Safety

Payment1612 Apriva805 Ballparc

729 Cale America Inc.1513 Chetu, Inc.311 Clancy Systems International419 Creditcall Corporation2123 Custom America801 Data Ticket, Inc.1428 Designa Access Corporation305 Duncan Solutions2010 EYEPAX IT CONSULTING LLC1630 Frogparking Limited1729 IP Parking1806 LocoMobi2023 Meypar—Oliva Torras Group2101 MobileNOW!602 Nationwide Payment Solutions827 NuPark605 OmniPark301 Parking Panda1703 Parking Sense USA1723 Parkmobile, LLC1608 PARKOM-Parking Methods Ltd.1509 ParkWhiz735 Passport1801 Paylock IPT LLC1511 Peripheral Resources, Inc.2321 Smart Citizen Inc.900 SP+1601 T2 Systems, Inc.1811 WPS USA Corp.

Reservations1004 AVPM—Automated Valet805 Ballparc1513 Chetu, Inc.311 Clancy Systems International1428 Designa Access Corporation2010 EYEPAX IT CONSULTING LLC1630 Frogparking Limited1729 IP Parking1806 LocoMobi2101 MobileNOW!827 NuPark301 Parking Panda1703 Parking Sense USA2117 ParkMe1723 Parkmobile, LLC1509 ParkWhiz1709 SAP2321 Smart Citizen Inc.



900 SP+906 SpotHero1601 T2 Systems, Inc.1811 WPS USA Corp.

Wayfinding1513 Chetu, Inc.1428 Designa Access Corporation1630 Frogparking Limited1806 LocoMobi827 NuPark1833 Park Assist1703 Parking Sense USA2117 ParkMe1723 Parkmobile, LLC1608 PARKOM-Parking Methods Ltd.2204 RTB Safe Traffic, Inc.1709 SAP2321 Smart Citizen Inc.906 SpotHero

PARKING GUIDANCE SYSTEMSEquipment625 All Traffic Solutions1400 Amano McGann, Inc.1834 Banner Engineering Corp.2029 Came Americas Automation, LLC621 Carlo Gavazzi, Inc.1513 Chetu, Inc.1814 CivicSmart801 Data Ticket, Inc.903 Diablo Controls Inc.1701 ECO Parking Lights1630 Frogparking Limited1526 Lemonde Partners Inc.1806 LocoMobi2023 Meypar—Oliva Torras Group1833 Park Assist723 PARKING LOGIX1703 Parking Sense USA1608 PARKOM-Parking Methods Ltd.923 Q-Free TCS1508 Rath Security2204 RTB Safe Traffic, Inc.1529 Signal-Tech2321 Smart Citizen Inc.1601 T2 Systems, Inc.1821 TIBA Parking Systems1811 WPS USA Corp.

Signage625 All Traffic Solutions621 Carlo Gavazzi, Inc.1513 Chetu, Inc.807 Daktronics2201 DoorKing Inc.1630 Frogparking Limited1526 Lemonde Partners Inc.1806 LocoMobi628 MC Sign Co.810 MDI Worldwide2023 Meypar—Oliva Torras Group1833 Park Assist723 PARKING LOGIX1703 Parking Sense USA1608 PARKOM-Parking Methods Ltd.923 Q-Free TCS2204 RTB Safe Traffic, Inc.1529 Signal-Tech1601 T2 Systems, Inc.725 Takeform1821 TIBA Parking Systems

Software625 All Traffic Solutions1400 Amano McGann, Inc.2029 Came Americas Automation, LLC621 Carlo Gavazzi, Inc.1513 Chetu, Inc.801 Data Ticket, Inc.1701 ECO Parking Lights1630 Frogparking Limited1526 Lemonde Partners Inc.1806 LocoMobi2023 Meypar—Oliva Torras Group1833 Park Assist723 PARKING LOGIX1703 Parking Sense USA2117 ParkMe1608 PARKOM-Parking Methods Ltd.923 Q-Free TCS2204 RTB Safe Traffic, Inc.1033 Rydin Decal909 Service Tracking Systems, Inc.2321 Smart Citizen Inc.1601 T2 Systems, Inc.300 TagMaster North America, Inc.1821 TIBA Parking Systems1811 WPS USA Corp.


174 Follow us on

PARKING GUIDANCE SYSTEMS (continued)Systems625 All Traffic Solutions1400 Amano McGann, Inc.2029 Came Americas Automation, LLC621 Carlo Gavazzi, Inc.1513 Chetu, Inc.1814 CivicSmart801 Data Ticket, Inc.1701 ECO Parking Lights1630 Frogparking Limited1526 Lemonde Partners Inc.1806 LocoMobi2023 Meypar—Oliva Torras Group1833 Park Assist723 PARKING LOGIX1703 Parking Sense USA1608 PARKOM-Parking Methods Ltd.1014 Parkplus System923 Q-Free TCS2204 RTB Safe Traffic, Inc.2321 Smart Citizen Inc.1601 T2 Systems, Inc.1821 TIBA Parking Systems1811 WPS USA Corp.

PAVEMENTAsphalt512 DESMAN2321 Smart Citizen Inc.

Coatings, Sealants, and Membranes512 DESMAN600 LymTal International, Inc.514 MAPEI Corporation306 Pecora Corporation2321 Smart Citizen Inc.818 Watson Bowman Acme Corp.

Cool Pavement/Coating Systems512 DESMAN

Maintenance and Repair512 DESMAN600 LymTal International, Inc.514 MAPEI Corporation

306 Pecora Corporation818 Watson Bowman Acme Corp.

Marking Paints, and Striping512 DESMAN

Pervious Materials and Systems512 DESMAN514 MAPEI Corporation

Waterproofing512 DESMAN415 Jointmaster—A division of Inpro600 LymTal International, Inc.514 MAPEI Corporation306 Pecora Corporation818 Watson Bowman Acme Corp.

PAY-BY-CELLEquipment729 Cale America Inc.1513 Chetu, Inc.419 Creditcall Corporation1806 LocoMobi2101 MobileNOW!605 OmniPark1703 Parking Sense USA1608 PARKOM-Parking Methods Ltd.

Software1612 Apriva729 Cale America Inc.1513 Chetu, Inc.311 Clancy Systems International419 Creditcall Corporation1630 Frogparking Limited1729 IP Parking1806 LocoMobi1501 MacKay Meters, Inc.2101 MobileNOW!605 OmniPark1703 Parking Sense USA2117 ParkMe1723 Parkmobile, LLC705 Parkeon1608 PARKOM-Parking Methods Ltd.735 Passport929 PayByPhone1709 SAP



2321 Smart Citizen Inc.711 SMS Valet by TEZ1601 T2 Systems, Inc.529 VenTek International

Systems1612 Apriva729 Cale America Inc.1513 Chetu, Inc.311 Clancy Systems International419 Creditcall Corporation1729 IP Parking1806 LocoMobi2023 Meypar—Oliva Torras Group2101 MobileNOW!605 OmniPark1703 Parking Sense USA1608 PARKOM-Parking Methods Ltd.929 PayByPhone1709 SAP2321 Smart Citizen Inc.1601 T2 Systems, Inc.

PAY STATIONSEquipment1400 Amano McGann, Inc.729 Cale America Inc.2029 Came Americas Automation, LLC1513 Chetu, Inc.1615 CPI—Crane Payment Innovations1614 Current Components2123 Custom America523 Global Parking Solutions USA1517 Hamilton Manufacturing Corp.1621 HUB Parking Technology1729 IP Parking1806 LocoMobi1501 MacKay Meters, Inc.2023 Meypar—Oliva Torras Group700 Pacific Cascade Parking

Equipment Corporation705 Parkeon1511 Peripheral Resources, Inc.1009 POM Incorporated2204 RTB Safe Traffic, Inc.1412 Scheidt & Bachmann USA, Inc.909 Service Tracking Systems, Inc.1631 SKIDATA, Inc.

1628 Suzo-Happ1601 T2 Systems, Inc.1821 TIBA Parking Systems304 United Public Safety529 VenTek International2013 Xerox

Pay & Display/Pay-by-Space1400 Amano McGann, Inc.729 Cale America Inc.2029 Came Americas Automation, LLC318 Canada Ticket Inc.1513 Chetu, Inc.419 Creditcall Corporation523 Global Parking Solutions USA1517 Hamilton Manufacturing Corp.2001 IPS Group, Inc.1806 LocoMobi1501 MacKay Meters, Inc.2023 Meypar—Oliva Torras Group1520 Nagels North America, LLC509 NextBus, Inc.605 OmniPark705 Parkeon2204 RTB Safe Traffic, Inc.2321 Smart Citizen Inc.900 SP+1601 T2 Systems, Inc.304 United Public Safety529 VenTek International2013 Xerox

Pay-On-Foot/Central Pay Stations1400 Amano McGann, Inc.1004 AVPM—Automated Valet729 Cale America Inc.2029 Came Americas Automation, LLC318 Canada Ticket Inc.1513 Chetu, Inc.419 Creditcall Corporation2010 EYEPAX IT CONSULTING LLC1517 Hamilton Manufacturing Corp.1621 HUB Parking Technology1729 IP Parking1806 LocoMobi2023 Meypar—Oliva Torras Group1520 Nagels North America, LLC1412 Scheidt & Bachmann USA, Inc.1631 SKIDATA, Inc.


176 Follow us on

PAY STATIONS (continued)Pay-On-Foot/Central Pay Stations (continued)1601 T2 Systems, Inc.1821 TIBA Parking Systems304 United Public Safety529 VenTek International2013 Xerox1023 ZipPark, Inc.

Service and Repair729 Cale America Inc.2029 Came Americas Automation, LLC1513 Chetu, Inc.523 Global Parking Solutions USA1729 IP Parking1806 LocoMobi2023 Meypar—Oliva Torras Group2204 RTB Safe Traffic, Inc.1628 Suzo-Happ1601 T2 Systems, Inc.

Shelters729 Cale America Inc.1513 Chetu, Inc.2312 Guardian Booth1806 LocoMobi601 Par-Kut International, Inc.1601 T2 Systems, Inc.

Software1400 Amano McGann, Inc.1612 Apriva729 Cale America Inc.1513 Chetu, Inc.419 Creditcall Corporation2010 EYEPAX IT CONSULTING LLC1806 LocoMobi1501 MacKay Meters, Inc.2023 Meypar—Oliva Torras Group827 NuPark605 OmniPark1014 Parkplus System1029 Payment Express2204 RTB Safe Traffic, Inc.1709 SAP1412 Scheidt & Bachmann USA, Inc.909 Service Tracking Systems, Inc.2321 Smart Citizen Inc.

1628 Suzo-Happ1601 T2 Systems, Inc.1821 TIBA Parking Systems529 VenTek International

PAYMENT EQUIPMENTBill Changers/Change Machines1615 CPI—Crane Payment Innovations1517 Hamilton Manufacturing Corp.1729 IP Parking1925 JCM Global1806 LocoMobi1628 Suzo-Happ1601 T2 Systems, Inc.1811 WPS USA Corp.

Cash Drawers1614 Current Components305 Duncan Solutions1806 LocoMobi1601 T2 Systems, Inc.1811 WPS USA Corp.

Cashless Systems805 Ballparc1615 CPI—Crane Payment Innovations1614 Current Components2010 EYEPAX IT CONSULTING LLC1729 IP Parking1806 LocoMobi1703 Parking Sense USA1723 Parkmobile, LLC1608 PARKOM-Parking Methods Ltd.929 PayByPhone2321 Smart Citizen Inc.1628 Suzo-Happ1601 T2 Systems, Inc.1811 WPS USA Corp.

Coin/Currency Counting1615 CPI—Crane Payment Innovations1517 Hamilton Manufacturing Corp. 1628 Suzo-Happ1601 T2 Systems, Inc.1811 WPS USA Corp.



Coin/Token Units1615 CPI—Crane Payment Innovations1517 Hamilton Manufacturing Corp.1806 LocoMobi1601 T2 Systems, Inc.1811 WPS USA Corp.

Payment Systems1400 Amano McGann, Inc.1612 Apriva805 Ballparc1513 Chetu, Inc.515 Complus Data Innovations, Inc.1615 CPI—Crane Payment Innovations419 Creditcall Corporation1614 Current Components1428 Designa Access Corporation211 EDC Corp. (AIMS)2010 EYEPAX IT CONSULTING LLC1729 IP Parking1806 LocoMobi2023 Meypar—Oliva Torras Group2101 MobileNOW!602 Nationwide Payment Solutions827 NuPark1703 Parking Sense USA1723 Parkmobile, LLC1608 PARKOM-Parking Methods Ltd.929 PayByPhone1029 Payment Express1511 Peripheral Resources, Inc.909 Service Tracking Systems, Inc.1601 T2 Systems, Inc.1524 Transaction Services1811 WPS USA Corp.2013 Xerox

PERMITSAccessories and Displays1513 Chetu, Inc.515 Complus Data Innovations, Inc.801 Data Ticket, Inc.1630 Frogparking Limited1601 T2 Systems, Inc.1000 Toledo Ticket Company

Decals318 Canada Ticket Inc.1513 Chetu, Inc.515 Complus Data Innovations, Inc.801 Data Ticket, Inc.518 Digital Printing Systems, Inc.607 Graphic Tickets & Systems1520 Nagels North America, LLC605 OmniPark1033 Rydin Decal1601 T2 Systems, Inc.1000 Toledo Ticket Company304 United Public Safety1604 Weldon, Williams & Lick, Inc.

Electronic1513 Chetu, Inc.1814 CivicSmart515 Complus Data Innovations, Inc.801 Data Ticket, Inc.211 EDC Corp. (AIMS)2010 EYEPAX IT CONSULTING LLC1630 Frogparking Limited827 NuPark1608 PARKOM-Parking Methods Ltd.1801 Paylock IPT LLC1033 Rydin Decal900 SP+1601 T2 Systems, Inc.1000 Toledo Ticket Company304 United Public Safety

Stickers318 Canada Ticket Inc.1513 Chetu, Inc.515 Complus Data Innovations, Inc.801 Data Ticket, Inc.518 Digital Printing Systems, Inc.607 Graphic Tickets & Systems1520 Nagels North America, LLC1801 Paylock IPT LLC1033 Rydin Decal1601 T2 Systems, Inc.1000 Toledo Ticket Company1604 Weldon, Williams & Lick, Inc.


178 Follow us on

PERMITS (continued)Tags318 Canada Ticket Inc.1513 Chetu, Inc.515 Complus Data Innovations, Inc.801 Data Ticket, Inc.518 Digital Printing Systems, Inc.1630 Frogparking Limited607 Graphic Tickets & Systems1520 Nagels North America, LLC605 OmniPark1608 PARKOM-Parking Methods Ltd.1715 Partek Solutions, Inc.1033 Rydin Decal1601 T2 Systems, Inc.300 TagMaster North America, Inc.1000 Toledo Ticket Company304 United Public Safety1604 Weldon, Williams & Lick, Inc.

PUBLICATIONS1300 The Parking Professional magazine1923 Parking Today Media

PURCHASINGSoftware1513 Chetu, Inc.801 Data Ticket, Inc.1703 Parking Sense USA418 Smarking, Inc.2013 Xerox

Sustainable Purchasing1513 Chetu, Inc.

RENEWABLE ENERGYSolar729 Cale America Inc.2204 RTB Safe Traffic, Inc.2321 Smart Citizen Inc.

RIDESHARE SERVICES1513 Chetu, Inc.907 Zipcar, Inc.

SAFETY EQUIPMENTCushion Bumper Guard415 Jointmaster—A division of Inpro700 Pacific Cascade Parking


Cushion Bumper Guard413 Sentry Protection LLC

Fire Protection415 Jointmaster—A division of Inpro1508 Rath Security

Flashlights700 Pacific Cascade Parking

Equipment Corporation1628 Suzo-Happ

Sensors1834 Banner Engineering Corp.621 Carlo Gavazzi, Inc.723 PARKING LOGIX

Vests810 MDI Worldwide700 Pacific Cascade Parking

Equipment Corporation623 The Traffic Safety Store.com304 United Public Safety

SECURITY SYSTEMSCCTV/Cameras1400 Amano McGann, Inc.1513 Chetu, Inc.215 Genetec1526 Lemonde Partners Inc.1806 LocoMobi1508 Rath Security

Emergency Phones1400 Amano McGann, Inc.1513 Chetu, Inc.2213 GAI-Tronics Corp.1806 LocoMobi1508 Rath Security1713 Ring Communications Inc.313 VINGTOR-STENTOFON/Zenitel USA

Fire Suppression Systems1513 Chetu, Inc.



Intercom Systems908 Aiphone Corporation1400 Amano McGann, Inc.1513 Chetu, Inc.2201 DoorKing Inc.1806 LocoMobi1508 Rath Security1713 Ring Communications Inc.313 VINGTOR-STENTOFON/Zenitel USA

Programs and Systems908 Aiphone Corporation1400 Amano McGann, Inc.1004 AVPM—Automated Valet1513 Chetu, Inc.1526 Lemonde Partners Inc.

Vehicle Theft Deterrent1513 Chetu, Inc.1526 Lemonde Partners Inc.701 Universal Boot Inc.

Voice Activated1513 Chetu, Inc.1713 Ring Communications Inc.

SIGNAGEBanners1735 Image Connection, LLC.628 MC Sign Co.900 SP+

Billboards/LED1513 Chetu, Inc.807 Daktronics1630 Frogparking Limited935 IPDisplays LLC1806 LocoMobi628 MC Sign Co.2023 Meypar—Oliva Torras Group1529 Signal-Tech400 W. S. Tyler

Electronic1513 Chetu, Inc.807 Daktronics1630 Frogparking Limited935 IPDisplays LLC1806 LocoMobi

628 MC Sign Co.2023 Meypar—Oliva Torras Group1529 Signal-Tech1628 Suzo-Happ1601 T2 Systems, Inc.

Frames628 MC Sign Co.810 MDI Worldwide900 SP+

Lighted2201 DoorKing Inc.1806 LocoMobi628 MC Sign Co.810 MDI Worldwide400 W. S. Tyler

Portable625 All Traffic Solutions1735 Image Connection, LLC.628 MC Sign Co.810 MDI Worldwide900 SP+

Variable Messaging625 All Traffic Solutions807 Daktronics1630 Frogparking Limited935 IPDisplays LLC1806 LocoMobi628 MC Sign Co.810 MDI Worldwide1703 Parking Sense USA923 Q-Free TCS1529 Signal-Tech

Wayfinding1400 Amano McGann, Inc.807 Daktronics1806 LocoMobi628 MC Sign Co.810 MDI Worldwide1833 Park Assist1703 Parking Sense USA923 Q-Free TCS2204 RTB Safe Traffic, Inc.1529 Signal-Tech900 SP+725 Takeform


180 Follow us on

SNOW REMOVALProducts707 FrostGuard

SOLAR/PHOTOVOLTAICSMeters523 Global Parking Solutions USA2023 Meypar—Oliva Torras Group2321 Smart Citizen Inc.

Panels723 PARKING LOGIX

STEEL STRUCTURAL SYSTEMSCoatings719 American Institute of Steel Construction820 Bekaert Corporation

Equipment719 American Institute of Steel Construction820 Bekaert Corporation415 Jointmaster—A division of Inpro

Fireproofing719 American Institute of Steel Construction415 Jointmaster—A division of Inpro

Manufacturers719 American Institute of Steel Construction820 Bekaert Corporation822 Cambridge Architectural Mesh415 Jointmaster—A division of Inpro2023 Meypar—Oliva Torras Group

STORMWATER MANAGEMENT SYSTEMS1506 Spancrete

TICKET BOXES/DISPENSERS/SPITTERS318 Canada Ticket Inc.1513 Chetu, Inc.2123 Custom America1517 Hamilton Manufacturing Corp.1806 LocoMobi2023 Meypar—Oliva Torras Group

700 Pacific Cascade Parking Equipment Corporation

1601 T2 Systems, Inc.1000 Toledo Ticket Company

TICKETS/PAPER PRODUCTS318 Canada Ticket Inc.607 Graphic Tickets & Systems1520 Nagels North America, LLC605 OmniPark909 Service Tracking Systems, Inc.511 Southland Printing Co., Inc.1601 T2 Systems, Inc.1821 TIBA Parking Systems1000 Toledo Ticket Company

TIME CLOCKS1004 AVPM—Automated Valet935 IPDisplays LLC700 Pacific Cascade Parking

Equipment Corporation2321 Smart Citizen Inc.

TRANSACTION COUNTERS/MONITORS1400 Amano McGann, Inc.1513 Chetu, Inc.418 Smarking , Inc.

TURNSTILES2029 Came Americas Automation, LLC1523 FAAC International, Inc.

UNIFORMS1735 Image Connection, LLC.

VALETEquipment1004 AVPM—Automated Valet1513 Chetu, Inc.1806 LocoMobi2023 Meypar—Oliva Torras Group700 Pacific Cascade Parking




1511 Peripheral Resources, Inc.909 Service Tracking Systems, Inc.711 SMS Valet by TEZ1821 TIBA Parking Systems1000 Toledo Ticket Company

Revenue Control1400 Amano McGann, Inc.1004 AVPM—Automated Valet1513 Chetu, Inc.1806 LocoMobi2023 Meypar—Oliva Torras Group1511 Peripheral Resources, Inc.909 Service Tracking Systems, Inc.711 SMS Valet by TEZ900 SP+1821 TIBA Parking Systems1023 ZipPark, Inc.

Signage1513 Chetu, Inc.1735 Image Connection, LLC.2023 Meypar—Oliva Torras Group1821 TIBA Parking Systems1000 Toledo Ticket Company

Stations1004 AVPM—Automated Valet1513 Chetu, Inc.2312 Guardian Booth1806 LocoMobi700 Pacific Cascade Parking

Equipment Corporation1821 TIBA Parking Systems

VALIDATION MACHINES/VOUCHER SYSTEMS1400 Amano McGann, Inc.318 Canada Ticket Inc.1513 Chetu, Inc.2123 Custom America1806 LocoMobi2023 Meypar—Oliva Torras Group509 NextBus, Inc.827 NuPark2204 RTB Safe Traffic, Inc.900 SP+1821 TIBA Parking Systems

VEHICLESEnforcement1025 Ideas that Stick LLC625 MITI Manufacturing Company, Inc.605 OmniPark900 SP+1601 T2 Systems, Inc.819 Westward Industries Ltd.

Sales and Rentals907 Zipcar, Inc.

VEHICLES (ALTERNATIVE FUEL (AFV))Electric Vehicles2305 GreenTech Automotive, Corp.700 Pacific Cascade Parking

Equipment Corporation819 Westward Industries Ltd.1530 Zenith-Motors

Other2305 GreenTech Automotive, Corp.

VEHICLES (BUSES/SHUTTLES)Enforcement2305 GreenTech Automotive, Corp.625 MITI Manufacturing Company, Inc.

Manufacturers2305 GreenTech Automotive, Corp.1530 Zenith-Motors

Parts and Services2305 GreenTech Automotive, Corp.

Propane2305 GreenTech Automotive, Corp.

Sales and Rentals2305 GreenTech Automotive, Corp.1530 Zenith-Motors

VEHICLES (LOW-EMITTING AND FUEL EFFICIENT)2305 GreenTech Automotive, Corp.819 Westward Industries Ltd.1530 Zenith-Motors907 Zipcar, Inc.


182 Follow us on

WATERPROOFING512 DESMAN415 Jointmaster—A division of Inpro600 LymTal International, Inc.514 MAPEI Corporation818 Watson Bowman Acme Corp.

WAYFINDING SYSTEMSExternal1834 Banner Engineering Corp.807 Daktronics512 DESMAN1630 Frogparking Limited1806 LocoMobi1703 Parking Sense USA1529 Signal-Tech725 Takeform1821 TIBA Parking Systems

Internal1834 Banner Engineering Corp.807 Daktronics512 DESMAN1701 ECO Parking Lights1630 Frogparking Limited1806 LocoMobi1703 Parking Sense USA1917 Quercus Technologies1529 Signal-Tech725 Takeform1821 TIBA Parking Systems

WEB-BASED SOFTWARE1400 Amano McGann, Inc.1004 AVPM—Automated Valet805 Ballparc729 Cale America Inc.1513 Chetu, Inc.515 Complus Data Innovations, Inc.211 EDC Corp. (AIMS)2010 EYEPAX IT CONSULTING LLC1630 Frogparking Limited1517 Hamilton Manufacturing Corp.1621 HUB Parking Technology1729 IP Parking935 IPDisplays LLC1516 IPSens

1806 LocoMobi1501 MacKay Meters, Inc.2023 Meypar—Oliva Torras Group602 Nationwide Payment Solutions509 NextBus, Inc.827 NuPark1703 Parking Sense USA1608 PARKOM-Parking Methods Ltd.929 PayByPhone1917 Quercus Technologies1631 SKIDATA, Inc.2321 Smart Citizen Inc.711 SMS Valet by TEZ300 TagMaster North America, Inc.1821 TIBA Parking Systems1023 ZipPark, Inc.

WHEEL IMMOBILIZERS311 Clancy Systems International1025 Ideas that Stick LLC625 MITI Manufacturing Company, Inc.700 Pacific Cascade Parking

Equipment Corporation1801 Paylock IPT LLC701 Universal Boot Inc.

WIRELESS COMMUNICATIONS1004 AVPM—Automated Valet805 Ballparc1834 Banner Engineering Corp.211 EDC Corp. (AIMS)2010 EYEPAX IT CONSULTING LLC1630 Frogparking Limited2213 GAI-Tronics Corp.2001 IPS Group, Inc.1806 LocoMobi2023 Meypar—Oliva Torras Group1703 Parking Sense USA2117 ParkMe1608 PARKOM-Parking Methods Ltd.706 Passio Technologies Mbr. of

Solstice Trans. Group929 PayByPhone2204 RTB Safe Traffic, Inc.2321 Smart Citizen Inc.1601 T2 Systems, Inc.


2017 IPI CONFERENCE & EXPO • MAY 21-24 • NEW ORLEANS, LA

NETWORKING OPPORTUNITIES LEARNING ADVANCING PARKINGNETWORKING OPPORTUNITIES LEARNING ADVANCING PARKING

LAN LANSave the

DateMay 21-24, 2017

IPIConference.parking.org/2017

This is the “don’t miss” parking industry event of the year.

More than 3,500 attendees from around the globe gather

for four exciting days of unique experiences, networking

events, and professional development opportunities.

184 Follow us on

OPRYLAND & CONVENTION CENTER MAP


OPRYLAND & CONVENTION CENTER MAP

186 Follow us on

IPI FOUNDERS, PAST PRESIDENTS, & PAST CHAIRSIPI FOUNDERSThese founders of the association were instrumental in making IPI the industry leader it is today.

Robert G. Bundy, CAPP

Thomas J. Coyle

H. H. Dees

James M. Hunnicutt, CAPP

Edward A. Jochumsen

Fenton G. Jordan

Robert J. Kelly

Walter King

Arthur H. Lomax

John McGillis

Merritt A. Neale

IPI PAST CHAIRSCaleb W. Brunson 1994–1995

Robert R. Yates 1995–1997

Donald L. Kearns 1997–1999

Linda L. Kauffman 1999–2001

Samuel Vennero 2001–2003

Melinda S. Anderson, CAPP 2003–2005

Dorothy L. M. Harris 2005–2007

W. Douglas Holmes, CAPP 2007–2009

Cindy Campbell 2009–2011

Casey Jones, CAPP 2011–2013

Liliana Rambo, CAPP 2013–2015

IPI PAST PRESIDENTSRobert G. Bundy, CAPP 1962–1963

Robert J. Kelly 1963–1964

James M. Hunnicutt, CAPP 1964–1965

Merritt A. Neale 1965–1966

Fenton G. Jordan 1966–1967

Harry Orr 1967–1968

William D. Heath 1968–1969

Thomas J. Coyle 1969–1970

Arthur H. Lomax 1970–1971

Ed Conroy 1971–1972

John Dooley 1972–1973

Richard A. Labaw 1974–1975

Joseph Wozniak 1975–1976

Jack Belowich 1976–1977

William Ademski 1977–1978

C.E. Ward 1978–1979

Reginald W. Lewis 1979–1980

William M. Voigt 1980–1981

George Duncan 1981–1982

Robert T. Schaffner 1982–1983

Joseph L. Tracy, Jr. 1983–1984

Rita A. Molnar 1984–1985

E.J. Myers, Jr. 1985–1986

William M. Voigt 1986–1987

Danny E. Baker 1987–1989

Robert L. Umstead 1989–1991

George Pennington 1973–1974

Michael J. Yenni 1991–1993

Caleb W. Brunson 1993–1994


IPI CONFERENCE LOCATIONS 2006–20182006 Las Vegas

2007 Tampa

2008 Dallas

2009 Denver

2010 Las Vegas

2011 Pittsburgh

2012 Phoenix

2013 Fort Lauderdale

2014 Dallas

2015 Las Vegas

2016 Nashville

2017 New Orleans

2018 Orlando

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188 Follow us on

CALENDAR OF UPCOMING EVENTSJUNE 15 IPI WebinarUser-Based Parking Structure Designparking.org/webinars

JUNE 21NYSPA’s 9th Annual Summer RetreatSyracuse, NYnyspa.net

JUNE 26–29World Parking SymposiumSimon Fraser University, Vancouver, BCworldparkingsymposium.ca

JULY 12–14NCS4 2016 Conference & ExhibitionPhoenix, AZ ncs4.com

JULY 13 IPI WebinarMedia Mastersparking.org/webinars

JULY 13–15Pacific Intermountain Parking Transportation Association (PIPTA) 2016 ConferenceDenver, COpipta.org/2016-pipta-conference/

AUG 15 IPI Professional Development CourseMedia Training SeminarWashington, DC parking.org

AUG 15 IPI Green Garage Assessor TrainingWashington, DC parking.org

AUG 17 IPI WebinarSuicide in Parking Facilities: Prevention, Response, and Recoveryparking.org/webinars

SEPT 14 IPI WebinarFrom Asphalt to Green Infrastructure: Transforming Surface Parkingparking.org/webinars

SEPT 26–27 IPI Professional Development CourseParking Design, Maintenance, & Rehabilitation (Two-day Seminar)Anaheim, CA parking.org

SEPT 27 IPI Green Garage Assessor TrainingAnaheim, CA parking.org

SEPT 28Carolinas Parking Association 2016 Conference & Trade ShowGreenville, SCcarolinasparking.org

OCT 5 IPI International ConferenceSão Paulo, Brazil parking.org

OCT 19 IPI WebinarCracking the Code to Sustaining a Customer Service Cultureparking.org/webinars

NOV 2–42016 Annual CPPA Conference & Trade ShowGarden Grove, CAcppaparking.org/Events/Conference

NOV 8–10Parking Australia Convention & Exhibition (PACE) 2016Perth, Australia parking.asn.au/events

NOV 16 IPI WebinarThe Path to APO: Benchmarking Success and Advancing Your Organizationparking.org/webinars

NOV 30–DEC 22016 Florida Parking Association Annual Conference & Trade Showflparking.org

DEC 14 IPI WebinarParking Enforcement for Frontline!parking.org/webinars

With IPI’s state-of-the-art Learning Management System – the best in the industry – further your parking education and your success.

Visit the new parking.org to learn more.

Online courses at your desk, at your pace.

TAP INTO YOUR GROWING POTENTIAL

GREEN GARAGE CERTIFICATION ASSESSOR TRAINING

The Green Garage Certification program, now known as Parksmart, administered by Green Business Certification Inc. (GBCI), is the world’s only rating system that defines, measures and recognizes high-performing, sustainable garages.

The certification applies to new and existing facilities, assessing projects in management, programming, design and technology.

IPI is the approved USGBC Education Partner offering Assessor training.

Train to become a Certified Green Garage Assessor.

Register today at parking.org

NEW TRAINING DATES ANNOUNCED:

August 15, 2016 – Washington, DC

September 27, 2016 – Anaheim, CA

Offers 7 GBCI Credit Hours for LEED APs and LEED GAs


WHAT’S NEXT?The 2016 IPI Conference and Expo offers countless benefits to attendees. After the Conference, take these next steps to maximize your investment and leverage your time:

■■ Visit the new parking.org website and the Resource Center, which is packed full of resources to search by category, source, and keyword. Review and submit news, events, and blog posts. Engage in a whole new way!

■■ Save the date for New Orleans 2017—plan early and attend with your colleagues, May 21–24.

■■ Check out the myriad of opportunities to continue your education through IPI Online, webinars, and in-person professional development seminars. Online classes are at your fingertips, on your schedule. Webinars are offered monthly, with a discount for volume.

■■ Attend a face-to-face training. There is no better way (short of Conference) to learn and make the connections that count. Media Training, Green Garage training, and more coming in September and October. Register today.

■■ Earn your APO. Organizations that meet the criteria are recognized as the best in the biz. You will be in great company. The revised APO Manual for Applicants and Matrix are available to all, free of charge at parking.org/apo.

■■ Follow up and connect with all the contacts you made at the show this year—these industry connections enrich your network and your career. Gather those business cards and reach out after the show.

■■ Join and attend the events of your local State and Regional Allied Associations. These organizations offer incredible content and networking opportunities year-round, right in your neck of the woods. Events are listed in The Parking Professional calendar as well as online in the Meetings & Events section of parking.org.

■■ Join the IPI LinkedIn Group—5,000 of your industry colleagues are sharing great information and experiences every day.

■■ Become a CAPP candidate. Your attendance at the conference education sessions earns up to 9 CAPP Points that contribute to your certification application. Download the new resource guide and sample exam and get started today!

■■ Follow the IPI Parking Matters® Blog—forwarded directly to your inbox, the blog will keep you up to date on industry trends, helpful articles, and more.

■■ Sign up for the IPInsider, a bi-weekly newsletter, to make sure you’re getting the latest information on what IPI and the parking industry are doing. Insiders know this is the best way to get the inside track on everything happening in the industry.

192 Follow us on

Amano McGann, Inc. ........................................................................................................... 37

CAME Americas Automation, LLC ........................................................................................ 154

Carl Walker, Inc. .................................................................................................................. 20

Clancy Systems International/ Clear Token ............................................................................ 187

Commend ........................................................................................................................... 74

Daktronics, Inc. .................................................................................................................... 42

Designa ............................................................................................................................. 124

EDC (AIMS) Corp ....................................................................Wednesday Tab (Front)

FAAC International, Inc. ..................................................................................Inside Front Cover

GAI-Tronics, Corp. .................................................................................................................. 4

Green Business Certification Inc. ............................................................................................ 33

IPS Group Inc........................................................Exhibit Hall Floor Plan Tab (Front)

LAZ Parking LTD ...................................................... Exhibitors Product & Service Index Tab (Front)

Linebarger Goggan Blair & Sampson, LLP .............................................................................. 52

Medeco High Security Locks .................................................................................................. 39

Meypar ................................................................................................................................ 57

Parking Network ................................................................................................................... 45

Parking Sense USA ................................................................................................................. 7

ParkingSoft .....................................................Pre-Conference Programs Tab (Front)

Passport ............................................................................................................................... 15

PCI (Prestressed Concrete Institute) ......................................................................................... 60

Q-Free TCS ......................................................................................................................... 38

Rydin Decal ......................................................................................................................... 73

Scheidt & Bachmann USA, Inc. ......................................................... Monday/Tuesday Tab (Front)

Sentry Protection LLC ............................................................................................................ 35

SKIDATA, Inc. ......................................................................................................................... 3

SP+ ............................................................................................Thursday Tab (Front)

T2 Systems, Inc. ................................................................................................................... 65

Timothy Haahs & Associates, Inc. .............................................................................. Back Cover

Toledo Ticket Company .................................................................. Inside Back Cover

Xerox ............................................................................................. Friday Tab (Front)

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IPI Booth #715!

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2016 IPI Conference & Expo Official Program Guide

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