+ All Categories
Home > Documents > 2016 Transit Service Review, Northwest and Inner City Verbatim ...

2016 Transit Service Review, Northwest and Inner City Verbatim ...

Date post: 07-Feb-2017
Category:
Upload: hoanghanh
View: 213 times
Download: 0 times
Share this document with a friend
20
2016 Transit Service Review, Northwest and Inner City Public Engagement -What We Heard February March 2016 1/20 Verbatim Comments Route 122 Feedback below was collected in February and March 2016 at engagement and online. Content is captured as it was provided by stakeholders. No edits have been made.
Transcript
Page 1: 2016 Transit Service Review, Northwest and Inner City Verbatim ...

2016 Transit Service Review, Northwest and Inner City

Public Engagement -What We Heard

February – March 2016

1/20

Verbatim Comments Route 122 Feedback below was collected in February and March 2016 at engagement and online. Content is captured as it was

provided by stakeholders. No edits have been made.

Page 2: 2016 Transit Service Review, Northwest and Inner City Verbatim ...

2016 Transit Service Review, Northwest and Inner City

Public Engagement -What We Heard

February – March 2016

2/20

What works:

Looks good

Good connections to LRT

I like how it crosses the LRT and then goes into the City

I like how it serves 14St NW

Connects lots of stations and neighbourhoods

Ending the route in downtown then transfer to a train

Like the stop at the mouth of UC campus

Prefer dashed line, 10 Ave - 12 Ave route to hit Sunalta Station

Like the LRT connections

pick the Kerby connection

good idea to split the 10 in the NW

connects to major retail and UofC

connects downtown directly to activity centres'

Takes over the route 10 through Morley Trail to Kirby Centre

Longer, regular service which is important

Takes over part of 407 route down Varsity Dr. to 53 St. to Marketmall

Longer, regular service which is important

Takes over part of 407 route down Varsity Dr. to 53 St. to Marketmall

Increased frequency

Brentwood LRT to Shaganappi – quicker route.

Connects west downtown to northwest without relying on catching trains to /from downtown core.

Hits major medical facilities & then goes into downtown. Service span is good & peak/off peak seems reasonable.

I have no problem with this new route.

That most of it duplicates part of 10 old route.

Stopping at Lions park and Downtown West/Kerby stations

It appears to reduce some redundancy of service in the N.W. quadrant.

N/A

Great job making route a bit less circuitous!

Replaces the existing route 10 which we shouldn’t lose (even if it is an expensive route to run)

Considering this route as a replacement to route 10 from Capitol Hill – its works in that there is still a continuous bus link to the downtown train line. Although one now needs to walk to 19th Street. Effectively cutting off much of Capitol Hill users closer to 14th Street.

Nothing about this route plan works for me. It adds time to my commute. I will be forced to walk 9 blocks into the core or try to get on a crowded train – impossible and unreasonable.

This route provide options for mall employees at Market Mall to get to and from work – these routes are either the more direct or convenient. Some avoiding a busy & packed train.

Good way to frustrate current riders.

Direct access to Market mall, brentwood, Lions park, 14 st, downtown

Replaces part of OLD 10 route & 22/122

Page 3: 2016 Transit Service Review, Northwest and Inner City Verbatim ...

2016 Transit Service Review, Northwest and Inner City

Public Engagement -What We Heard

February – March 2016

3/20

It would lead to less wasted buses around market mall. I always see 2-3 buses at the stop around there with only a couple passengers at most.

Connect Cathedral Manor, Market Mall, Dalhousie Station & Northland in one route using a shuttle bus.

In retail its called loss leader. So what if ridership is low for a short route - the total picture should be strong.

Route #22 and #122 boht work for me, that's why I chose to live in Cathedral Manor. I'm a senior can walk only 2-3 Blks at most.

convienent to get to appointments

Gets my appointments

Direct route to Market Mall

Separating North & sought of Crowchild Tr. Is good idea.

It get me to the LRT and it has been my life line here for 15 years.

Very convient for Doctor & Bank

I am a walker

I would use the section that goes down 14th Street to the Kerby station.

stops at market mall

N/a

Replaces portion of route 10 in the NW where no other buses/transit options reach

Improved connections to NW as the ability to leave downtown in the event of an LRT failure. Also later operating times.

Brings late night service to 14 st

Only worried about route 145. This route is not a replacement as it won't get me downtown and isn't near Capri ave.

More direct route for passengers.

more direct route, though, it's still a bit random in where it goes.

Good alternative to the CTrain when there is a service disruption

Nothing.

I might occasionally use this route due to it's connection of the Kerby Centre and North Hill Mall.

Provides service between many Northwest neighbourhoods

It provides some, albeit limited, service to varsity. I suppose it would encourage me to either lose weight, or support the taxi industry.

route from brentwood

Not sure I dont use this route. It would be helpful in this survey to have what is being cut and what is proposed staying to help judge.

This would still work for me. It still seems to go where I take it.

Looks good

Like the idea of being able to go directly from Lions Park to Market Mall.

Would not be of value to me.

Sunalta connection could be useful to connect NW and W line.

•Connect to LRT and buses at Brentwood, Lions Park, and Downtown West/Kerby

Connects the Kerby Centre

Could work but it isn`t the number 10 is it.

not too much that a little reworking of the 10 cant do.

Page 4: 2016 Transit Service Review, Northwest and Inner City Verbatim ...

2016 Transit Service Review, Northwest and Inner City

Public Engagement -What We Heard

February – March 2016

4/20

Connection between Market Mall and Hillhurst. Frequency of service.

Connects Lion's Park, where many seniors live, to Kerby Centre

Hillhurst residents would still have exactly one way to get (almost) into downtown and to Market Mall.

Yes, I see another alternative MM to stn rte.

NA

This looks good to me!

Replaces route 10 in the NW...very convenient for times of C-train outages

faster for people to get to downtown

It's a great combination of the old route 10 with service along Varsity Drive.

Get me to Brentwood from Varsity Village West albeit a longer route than the old #9. Looks like an alternative to the #31

It provides better service to 14th Street.

N/A

Eliminates the very long loop from far NW to far SW.

Good idea, especially to avoid the hassle of going from Kerby to crackmacs and crossing the road to get to a NW train.

Glad to see this picks up some of the route 10 that is being discarded. We still need a bus option from the NW to downtown!

please do not replace it with other routes. it is fine just the way it is.

I anticipate I will use this route frequently to access Market Mall from Beltline if the #9 access to Market Mall is eliminated. Depending on frequency implemented it appears to be a much more convenient and direct route.

Good route

It takes us to Market Mall.

Not relevant to me.

Connects to several c-train stations and transfer options. Service span is good

Extended hours Connections between Market Mall and LRT stations Alternate way out of downtown towards the Northwest

None

Yep! Good for me. Direct line from Market Mall to Brentwood station.

Goes by market mall which is fine.

I don't take this bus

this route goes by the Aberhardt Highscool... both kids taking pub transit next year (Branton and Aberhardt) so would like safe and convenient routes especially for winter

I can still use it to get to the mall.

That it goes downtown.

this is the only route that gets to Varsity Drive & Shagannapi

nothing for me

Strong disagree for the route plan. We live at 52 Av. / Briseboise Dr. NW, #22/122, #43/143 is the only bus we can use every day. You change the route 43/143 and remove 145( 145 only have 2 buses in the morning). How could we go to work everyday?

Evening service restored and connection to Kerby Centre

It goes close to Market Mall.

Page 5: 2016 Transit Service Review, Northwest and Inner City Verbatim ...

2016 Transit Service Review, Northwest and Inner City

Public Engagement -What We Heard

February – March 2016

5/20

If the timing is correct, this will replace accessibility issues for me that would be lost through the redesign of the route 9.

Improves access to Market Mall and Brentwood Station Increased frequency during peak and off peak hours Connects to downtown C-Train as option

I can take it, but it only gets me half way to my destination.

I think this is fantastic. Not only does it replace an outdated 10 route but it will also help to make getting around the NW much easier for me as a university student.

proposal is good

This is going back to the old route which was great until CT tampered with it.

irrelevant

It goes downtown

Replaces Route 10's north leg if it were to be abolished.

great it should be fine

It works fine.

Like the connectivity of major places, maybe university and malls.

It's nice that you can get to Kerby station without having to take the train get off to switch lines

Additional connections/routes between Market Mall and University of Calgary

No opinion.

Nothing

Semi-frequent, connects more places.

covers the nw area

I don't know - I do not use this route.

I like the direct route from west down town to Lions Park station

Closer to my residence.

Goes directly from Brentwood train station to my house (Varsity)

why are you asking me about this route when I never take it?

Do not use this route

good for now

great idea, not enough routes attach to the south leg or downtown from the northwest beside the LRT

Just realized this route would get me to the Greyhound station. Perfect! There are a lot of changes to go over.

At least there's one route on Varsity Dr.

Not using #122 I use 8 only in those proposed routes.

Market Mall connection to the LRT makes sense.

We use the #10, #9, #419, and #405. The access to Market Mall is useful.

I don't catch the bus in this area.

going to Varsity Dr. and the University

It runs from the North end of Campus to Varsity

N/A

Nothing

Connection to Downtown

I do not take this bus.

Page 6: 2016 Transit Service Review, Northwest and Inner City Verbatim ...

2016 Transit Service Review, Northwest and Inner City

Public Engagement -What We Heard

February – March 2016

6/20

I do not use this route.

Nothing works about this route for anyone travelling into downtown.

This does a reasonable job of replacing the 10's route through the NW

Generally OK

this was a back up route for getting to the university but no longer services 32nd avenue

The connection to Lions Park LRT makes it possible to get to Market Mall -- should be OK for those of us who live close-in to the core.

I would stop at Brentwood Train Station, the University and service Market Mall.

N/A

Access to Market mall

Don't use.

Connects several high traffic areas

Direct access from Varsity Dr to the Brentwood train station.

YAHOO Bus service on 19 Street sure took you long enough to get off the street car route.

A direct route to the Kerby Centre for those in the NW

Nothing!!!!

I am not familiar with Route 122 so cannot comment.

Not much, if this is to replace the #10 Home segment.

I like that this route connects the Northwest to downtown.

Connectivity - including Market Mall & N Hill Great for seniors & medical appointments SunAlta turna around

it can help southern Varsity area and the University area residents to commute to West End Downtown

Less circular and redundant than before; incorporates Route 10 replacement well.

We need the route no changes.

I do not take this route

Nothing

N/A - do not use this route

More choice to get to Kerby Centre than just the train, that's good for seniors off the ctrain route. Happy to see that it goes to Market Mall but would have to take train from Sunnyside station to Brentwood and get 122 from there.

Provides a connection from the northwest to west downtown without relying on trains—having more options is good! Also, restoring late-evening service along 19 St NW is good.

Don't use this route

N/A

I like this route plan.

Nothing

No comment. I don't use this route.

N/A

Direct service, good for those who are not near the LRT areas,

Don't use

Does not affect me

May help a few commuters in Varsity.

Page 7: 2016 Transit Service Review, Northwest and Inner City Verbatim ...

2016 Transit Service Review, Northwest and Inner City

Public Engagement -What We Heard

February – March 2016

7/20

Restores evening services Connects to U of C

N/A

Keeps access to the malls and schools in the NW that the 10 used to sevice

This plan would work much better if it runs further North to 6th or 7th Avenue.

This would be a very useful route for me personally. This would fulfil the request I mentioned in the other Market mall route

Market Mall, North Hill Mall, Brentwood station, evening service.

I like that it goes near SAIT/ACAD and downtown and that it would run more frequently.

This route does not effect my commute.

it is the only bus going to varsity drive and shagannappi

I can use it to get to the LRT if the roads are bad but I'd rather bike or walk to the LRT

Extended hours to the previous 10 Route.

This route connects Capitol Hill community to downtown

This route doesn't do anything for me, though it doesn't look bad.

connection to c-train station and service times

I don't know, nothing for me.

This route still allows for Service to Brentwood.

Maintains direct service to downtown from the NW.

Peak frequency and span good Offers enough similarity as the existing 10 in the northwest Starts at the Kerby Centre

This route does not work

Simply - has the route going back down Varsity Drive; the way it used to be.

Well, it serves Varsity Drive as usual.

Connection of Market Mall, UofC, North Hill, and Kerby is a great idea.

Not bad, a lot like the Route 10 Keep this one.

Nice bus route connecting Kerby Centre/West end downtown to NW; has full day service

N/A

22 is sorta remedy for canceling 419/10/9 all at once in my area. This would be an option for me to go to downtown.

What works about this route plan, as a replacement for the 10, stops at Kerby. Why not continue into downtown, the destination of most people who would be taking it from the north west?

At least this one cross the river from NW to downtown.

The route is by the Kerby centre and the proximity to Market Mall is useful.

What doesn’t work and why:

It doesn't quite make it deep enough into the city

Also it must take a long time to get the city

Service removed from 20th Ave (Although 414 still runs there).

11 St is not an option when West Village towers get built 3 towers of people

Not sure what's on 24th Ave & Charleswood

could be straighter

slow between UofC and Lions Park

Page 8: 2016 Transit Service Review, Northwest and Inner City Verbatim ...

2016 Transit Service Review, Northwest and Inner City

Public Engagement -What We Heard

February – March 2016

8/20

don't like Sunalta option

Cuts out lower NW communities who will actually use the services it connects

Tries to do too much

Over lap on 19th St with 405

with the route 9 route 407/405 disappearing from Varsity this leaves only 1 bus servicing Varsity

as long as service is until at least 11 p.m. (23:00) I don’t see much problems, if service is cut short there will be NO service to Varsity from Brentwood Station

Why can't you begin looking to tie in Banff Trail station? Better use of this station.

Some duplication with 405 on 19th Street and 14th Street

Duplication with 405 Why? Take it N/S closer to Banff Trail Station

Very limited “path”. Forces more passengers to use LRT stat...are you able to run an extremely smooth “helb”? Will buses arrival times be somewhat co-ordinated? Or will passengers freeze while waiting for a connecting bus?

Conflicts with 407 timing (ie 3 mins apart) on a 30 minute schedule – shift by 15 mins then would have 2 buses to choose from rather than essentially one

I travel to Sunalta multiple times per week.

Route 10 through Montgomery connects the community to the designated jr high school in Varsity. It is also the only connection to Dalhousie Stn.

Does not extend far enough into downtown with the # 10 being cut off there is a segment of the downtown core that is missed. For seniors or persons with mobility issues having to switch from bus to train to bus is an issue. Creates a barrier for some users having to switch b/w different types of transit.

That it goes down 19 St to Lion’s Park instead of going down 20 Ave to 14 St. This is an increasingly high density area.

It appears to result in many of the NW quad bus routes (including this one) terminating just outside of the down town core. Funneling bus riders to the train which is not always considered to be the most “rider friendly” means of transportation.

Does not optimally replace route 10 to accommodate William Aberhart High School students.

It’s supposed to be replacing the 10 and it doesn’t go to Northmount and Brisebois. Both the current 10 and 22/122 go to Northmount and Brisebois.

Turning the route around at 11th St. SW. Most riders want to access the downtown core... keep the route going down 9th Ave to at least Centre St. Most riders will get off between 6th and 1st St SW.

This new route will not work in rush hour. Trying to catch a train at Lions Park in the morning results in waiting 3-4 trains often as they are too full. The same issue will exist at the new stop at train in west of downtown. During rush hour, users will not be able to get on trains.

The bus stops on the edge of downtown. Customers will be forced to transfer onto a crowded c-train to get into the core. Why not continue this route along 9th Avenue? The LRT is too crowded this close to the core. This plan will encourage more driving into the core. Downtown should be for buses – not cars. Everyone in the NW should not have to transfer to the LRT. The LRT does not have the capacity to handle the commuters during peak periods, especially at stops in the inner city. The LRT is for people in the suburbs. I am not able to get on the LRT at the University Station in the morning.

Too fragmented, doesn’t cover downtown, no redundance @ train. 2 transfers to go to Stampede. No frequency benefit no connection to north bus.

Frequency is too low for ridership at Market Mall this will be one of the main routes to access that mall.

Page 9: 2016 Transit Service Review, Northwest and Inner City Verbatim ...

2016 Transit Service Review, Northwest and Inner City

Public Engagement -What We Heard

February – March 2016

9/20

Doesn’t cover as much area with this route, and there is a large senior community in the area that would now have to walk much further to take the bus.

bus goes nowhee, other than to a tranfer point at Dalhousie. Proposed time of 40-45 min means it comes at different times each hour. One-way circuit means a 20-40(rush hour) minute ride to get to Dalhousie. Dalhousie is a nightmarish place to transfer.

Senseless in that the new route proposed will go only 1 way, say coming home from Dalhousie Stn wil put an extra 10-15 min more.

Sometimes medical one direction take 1 hour 30 min each way.

do not take away independence and safe travel for seniors by causing transfers where none exists now - or extending the length of walk to a stop.

Goes directly to Market Mall. I use this bus once a week.

On 122 bus I transfer to #10 &/or 37 to go to Northland Centre and Nose Hill Library

No 10 route doesn't always come on time on Sunday

It's fine as it is now.

Works as is.

Usually waiting times for 407 20 min. longest time between busses 50 minutes

We must transfer at Dalhousie Stn to go to Market Mall. This is bad for people with limited mobiity & Dalhousie Stn is very cold & wind swept in the winter.

#437 doesn't go to Market Mall & beyond. Should go up to Brentwood STA.

If confuses me and the planes are strange, it uproots one and unsettles me and I'm distrubed to see the changes because of age & health.

I don't think the schedule is frequent enough. Waiting 20 minutes when the windchill is bad really isn't any fun.

its too far away from the downtown core to be useful for me afterwork. It also does not stop at Dalhousie which would be needed if its to replace the 10. please note that none of the bus replacements go from market mall to Dalhousie station any longer

N/a

Only goes to West end of downtown. Would just increase congestion at LRT station when trains are already packed going into downtown.

The route does not extend far enough into downtown. If possible, the route should connect to 7th Ave LRT station so that riders on the red line don't need to make two transfers to leave downtown

N/a

Only worried about route 145. This route is not a replacement as it won't get me downtown and isn't near Capri ave.

Removes Varsity Estates entirely

Again, must run later than 11pm. As well, the frequency is terrible, many will use this bus (instead of the 31) to get to the condos/homes around Market Mall, and right now the 45 min frequency is not working, especially for buses running late at night. 30 min for day times, 15-20 peak periods. We need to keep people moving, and not have packed buses.

You ruined one of two stops I use on the route. University connection remains weak; I don't call that connecting the University. You also ruined Dalhousie.

NA

Page 10: 2016 Transit Service Review, Northwest and Inner City Verbatim ...

2016 Transit Service Review, Northwest and Inner City

Public Engagement -What We Heard

February – March 2016

10/20

This no longer provides any service to Dalhousie, which cuts it off from much of the rest of the Northwest. This route does not go downtown, and therefore does not adequately replace Route 10.

Infrequent service, long, tedious and slow route.

Nothing

Takes away from the number 10. Otherwise Not sure I dont use this route. It would be helpful in this survey to have what is being cut and what is proposed staying to help judge.

Why does the route go out of the way to get to Market Mall? Just go straight there along 32nd Ave. Gives better access to U of C and research park and saves time for everyone. Better ridership.

As with the others, this route leads to more transfers and longer trips

It doesn`t go far enough into the downtown core. It will require people to get off and ride the C-train if they want to go further into the core

university time points. they are always so long and the customer pay off is not worth the wait. especially if its just leaving ro going to brentwood

Service ends at downtown west. The northwest has lost service to downtown.

Misses other senior's residences in West Hillhurst / Parkdale

Gettign downtown or to Market Mall from Hillhurst becomes dependent on one route and will take twice as long as existing options.

Are you implying that nobody wants to get from MM to anywhere else by public transit? This wouldn't be the first time I was fooled by the fact I'm not rich so I don't think like people who have cars.

NA

The proposed replacement route 122 doesn't go far enough into the downtown. Would like to see it continue down 9th Ave like the current route 10 (at least to MacLeod Trail...then maybe return via 6th Ave to 14th St West. Poor frequency

But cause confusion for those re-adjusting of taking this bus to market mall

N/A

Access to downtown is limited.

Make it go to Kerby station so we don't have to walk all those stairs at sunalta

It misses Northland Village Mall, and the Nose Hill Library. It stops at Kirby. It does not gives a way to the downtown core.

Not relevant to me.

Frequency is quite long, especially off peak but then this might not be a heavy use route.

Turn around point at NW. Does loop around the block with limited light and lanes and stops No connection from the Children's Hospital to Market Mall.

None

I don't take this bus

Its still a goofy way to get to Market Mall.

that it only runs every 25-35 minutes A lot of people and businesses will be impacted if you don't put another route that stops here

nothing for me

Strong disagree for the route plan. We live at 52 Av. / Briseboise Dr. NW, #22/122, #43/143 is the only bus we can use every day. You change the route 43/143 and remove 145( 145 only have 2 buses in the morning). How could we go to work everyday?

Indirect route to downtown - via Charleswood and Morley - would prefer more direct route.

Page 11: 2016 Transit Service Review, Northwest and Inner City Verbatim ...

2016 Transit Service Review, Northwest and Inner City

Public Engagement -What We Heard

February – March 2016

11/20

This route only takes me halfway to my destination. This will increase my travel time by double and is un acceptable. Therefore I will no longer be able to use City Transit all together if these changes go forward

propsal is fine as is

irrelevant

It doesn't go THROUGH downtown

It does not penetrate to the south. A c-train is warranted and much more walking than keeping #10's route intact.

it works for me fine :)

The route times are too limited to replace the university traffic who need a route like this that goes to the north side of campus.

It doesn't connect to Dalhousie train station; I wouldn't take it.

Similarity to already-existing C-Train route makes large sections of this route (with exceptions of route section north of Brentwood) seem rather redundant.

No opinion.

It takes away wheelchair service

No longer goes to Dalhousie station or Northland mall.

Doesnt run often enough. 10-15 mins during peak is ideal

I don't know - I do not use this route.

why are you asking me about this route when I never take it?

I used to use this bus to get to the university on mornings when the 37/43 was too full of school kids to get on. I would be sad to see it go but the new route looks okay.

Not using #122 I use 8 only in those proposed routes.

Redundant to run along the tracks from Brentwood station south Primarily residential streets where noise is a big concern. I live on Morley trail and find the bus drivers tend to roar along Morley trail during slow hours on a long straight stretch of road. My preference would be no bus route or at least smaller / quieter buses with shorter hours.

We use the #10, #9, #419, and #405. The route does not connect with the downtown core. There is nothing at Kirby Centre for us.

frequency for off the peak times are too long, thus more difficult to plan trips

N/A

I live on Calandar Rd NW and this does not come close enough to where I live to be effective.

No connection to Dalhousie station.

It stops on the edge of downtown. The majority of people from the NW get off at various stops along 9th and walk to their office buildings. Why force customers to transfer to a crowded LRT right on the edge of downtown? Is it even an option to get on the LRT at this location during peak periods? It adds time and stress. Downtown streets should be used for busses, cyclists, and pedestrians. It seems Calgary Transit wants to remove busses from the downtown core at the expense of its passengers. Transferring to the LRT is not a viable solution this close to downtown.

put it back along 32nd as part of the route

Not sure, yet.

N/A

A bus only into sunalta and the west end of downtown which really isn't downtown isn't particularly useful.

What is wrong with the current routes?

Page 12: 2016 Transit Service Review, Northwest and Inner City Verbatim ...

2016 Transit Service Review, Northwest and Inner City

Public Engagement -What We Heard

February – March 2016

12/20

I haven't seen any access for NW residents from downtown in the event of trains being out of service. By removing Route 10 from downtown, the NW residents are effectively stranded downtown until train services resume.

More frequent service during the morning rush would be helpful. Perhaps every 15 minutes.

Turn around In Sunalta? Maybe. How about it continue on 14 street to 12 Ave to 8 street and return the way you have for 9 Ave turn. Sunalta is not a community that wants traffic or them Bus riding folk. I can hear the community association complaining about damage from buses rolling down the streets. They also do not want them passengers wandering around from Bus to train. Them people should stay out of the hood. The Outsiders from North side use Sunalta Station. You planers sure have a pair. Good Luck getting this part. Please note that is just the Political reality not transportation planning.

Not sure

It bypasses our area!

I am not familiar with Route 122 so cannot comment.

Does not start downtown. I use this route as a backup for my commute from downtown to my home in Collingwood. If i missed the # 145 and #4 buses, then the existing #10 Home route is the next quickest to my home.

I consider that there are two significant problems with this route. First, the 10 currently travels along 20 avenue. This provides residents in Capitol Hill with an ability to travel across our neighborhood and connects families to parks, the community association, businesses and local daycares. In fact, I have been considering transferring my children to a local daycare but part of my decision relied on the route 10 traveling across 20th avenue NW. If this route changes, this may no longer be a viable childcare option. Second, the proposed route does not go far enough into the downtown core. Given the current proposals there is no option to get to the northwest from the downtown core. The route 10 stops at City Hall and this route steps well west of the downtown core. Commuters will be forced to walk a considerable distance or take the train. While I often use the train instead of the bus, the 10 is currently more convenient (when it's on time). Also, what happens when there is a significant disruption to train service which does happen with some frequency due to accidents and mechanical problems.

off peak infrequency - a deterrent for workers

Looks like the Dalhousie segment will be removed as currently it travels along 53rd St NW and Dalhousie Drive.

Low frequency.

I do not take this route

This removes the stop in front of the senior's building, which would make it very difficult for customer to get to where she needs to go. She requests that it not be changed at all as any changes to this route is a huge inconvenience and it needs to stay the way it is. It is a lifeline for her; the 37 is a terrible route and takes a long time for her to get to the train when she gets on it whereas this takes a much smaller amount of time.

N/A

When I look at this plan. I am concerned about the lack of transit on 20th avenue between 19th street and 4th street NW. Between the route 10, route 414 and route 404 these areas were adequately covered. Besides the Confederation Park Seniors centre there are doctors and professional offices at 20th avenue and 14th street that route 404 covered.

I board the #9 bus at the corner of 40th Ave & 40th Street and ride it to the University. This route does not take me where I need to go.

Page 13: 2016 Transit Service Review, Northwest and Inner City Verbatim ...

2016 Transit Service Review, Northwest and Inner City

Public Engagement -What We Heard

February – March 2016

13/20

N/A

A long route for the driver, where will the bus turn around at the Kerby station or where will the bus be parked for new riders or to let the riders departÉ

It doubles on route 414 from Lions Park to Downtown West. This is unnecessary. It overlaps other routes on 19 st NW, which is also unnecessary.

N/A

This bus which would replace the 10 route does not service 20th Avenue NW off of 14th Street NW which services many seniors complexes and assisted living homes in the area. I work downtown and getting to work in the core and to market mall and brentwood mall to shop is difficult if I had to walk over 30 minutes to walk to the bus stop in the winter. We bought our house due to the proximity of transit in our neighbourhood. This will remove access to transit for many of us in our neighbourhood. There are many people who get picked up with me in the morning and at night from the core. The train is too far away for many of us to walk to or from home and so the bus is our only option.

This plan would work much better if it runs further North to 6th or 7th Avenue.

Removing access from Dalhousie to reach Market Mall without jumping between train and bus.

My nearest stop is on 52 Ave. in Brentwood and this makes it much more difficult for me to find a bus.

This route does not effect my commute.

I have to get to Brentwood station even to catch it I used to be able to take the #10 instead of having to get to brentwood to catch another bus to Varsity It only runs every 20-25 minutes that displaces a lot of students and seniors and businesses in the Varsity area

Doesn't go downtown. Too infrequent.

Forces former Route 10 riders to transfer to get to the core of downtown and to the SE.

Creates additional walking

I used to use it to go from Dalhousie to the university. That portion doesn't exist in the current plan but if the 37 and 47 are left like they are currently that isn't a problem for me.

It goes nowhere near me any more. I never used this bus that often, so in a way it doesn't matter, but I'm a little annoyed that the only bus you're proposing that goes across the river is now far away from me.

Makes no sense to catch this bus on West side of 49th Street and take the loop back up the street then onward to Brentwood Station via Varsity Drive especially when there is a bus stop outside your multidwelling complex. This service adds 14 minutes to my journey to Brentwood.

It fails to connect to the Red Line LRT within downtown, and could be used as an important alternative route in the event of C-Train malfunction. It also does not connect well with the 301, which stops at 8th Street.

Off-peak frequency too long, specially as the route goes to Market Mall - if you just miss the bus, then you'll have a 45 minute wait? Not good Doesn't connect with the new proposed #10 - have to transfer to the train, then to the 122 - increased number of transfers

The demographics of Varsity Village is changing. Many senior citizens and young families will be depending on public buses at the bus stop at 37th street and Varal Road NW. Asking these tax payers to walk the extended journey to 32nd ave or 40th ave will increase risk of falls and being hit by cars on those busy avenues. Calgary Transit should not remove the bus route along 37th street between 32nd ave and 40th ave.

Not frequent enough.

It seems my travel time becomes longer now to Brentwood and to avoid the rain/wind/snow I have to ride the loop created back to 34th Ave returning to 49th Street. The frequency is too long.

Expand running time to 24:00 or 0:00. More frequency 20-30 minutes minimum

Page 14: 2016 Transit Service Review, Northwest and Inner City Verbatim ...

2016 Transit Service Review, Northwest and Inner City

Public Engagement -What We Heard

February – March 2016

14/20

Could be more frequent during rush hour, as I foresee many people who work downtown using this route; it would be nice if it would go closer to Northmount Dr around Charleswood/Brisebois to provide access for those residents north of Northmount Dr.

N/A

Unfortunately it only covers the connection with 202, while I mostly takes 201.

I am a low income senior who relies on transit. I also work, from necessity. My work is downtown. I need to access downtown reliably and comfortably in all weathers. The present 10 bus route provides for that. In your proposed network, I would need to take the 122 to Kerby, then C-train along 7 Avenue (or 405 to Lions Park, see comments under route 10). This route would be significantly slower and less comfortable. I travel outside rush hour so waits for C-train would be considerable, as would discomfort from carrying paperwork. In winter these changes would cause me to reconsider if I can continue to work, which would be disastrous. Your plan seems to be ignoring my demographic, low income seniors, who have always relied on convenient transit to manage their everyday lives. This change is a big step backwards.

It looks like you'd have to go on the C-Train if you wanted to go downtown. This would be very inconvenient for the elderly, who have trouble with their mobility.

Suggested Improvements:

Keep the access on 20th Ave. The current ridership issues could be due to the fact the 10 has horrible reliability in evening rush hour. Everybody in the morning on that bus takes the train home b/c the 10 is inconsistent

Increase frequency of 414 during peak times 30 min not enough

Also seems a little complicated, understanding that the area's grid is complicated

Don't choose Sunalta terminus, it's easy to jump on the LRT one stop West from Kerby

I feel like a quadrant-centric route like this will work wonders

could be straighter and faster

Rejig route with 405

Remember low mobility, low income

somehow change service down 19th Street and down to Kirby Centre, it is an overused area

does Kirby Centre need door to door service

Go down 20th

Be ready for north side of UofC hub further West along 32 Ave NW

Sugg – add “warmers” and “shelters”. One shelter for a hugely increasing level of use does not suffice.

Please turn around at Sunalta Stn. Instead / in addition to Kerby Stn.

Reinstate or leave Rte 10 from Home Rd to Dalhousie or drop the 122 down Home Rd to Bowness Rd. then McKay Rd to connect with the loop to Brentwood Stn

Extend to through the downtown to where route 10 would start.

I think the 122 should drive to the former #9 bus stop by Bowmont Park and then travel north along 53rd Street to Brentwood Station or east on 40 Ave NW to Market Mall before it loops back. People living in Varsity Estates close to Bowmont Park would be closer to the bus stop. They would not have to walk to 40 Ave. N.W. or 53 St. N.W. to catch the 122 bus

Smaller buses, more frequent, go down 20 Ave to 14 St

Page 15: 2016 Transit Service Review, Northwest and Inner City Verbatim ...

2016 Transit Service Review, Northwest and Inner City

Public Engagement -What We Heard

February – March 2016

15/20

It shd still pass thru the down town core during am & pm rush hours.

Not sure. Need to understand timelines. Please don’t take route 10 away.

Calgary Transit needs to work w/ institutions and major property owners at development permit stage or anytime to achieve higher quality shelter or walkways. Market Mall perimeter bus shelters are poor then walk across 50 car widths to get inside! U of C great plaza style sidewalks but poor protection from elements. No +15 cover on LRT walkways across Crowchild Tr.

Make it go to Northmount and Brisebois.

Extend the route into downtown. In on 9th Ave to Centre or McLeod, back on 6th Ave. Duplication of service to downtown is a good thing, not a bad thing (during rush hour especially) Effective transit systems move large numbers of people from congested areas during peak times...in other words duplicate service in and out of downtown during rush hour!

Keep #10 going down 20th Ave & 14th Street looping through downtown along 9th and 6th Avenues. Many, many professionals in Capitol Hill use this current route as a getting on a train is a real issue. Likewise, going home at 5pm in rush hour results in not being able to get off the train at Lions park. #10 offers a great alternative. Capitol Hill currently has several high density developments in the works along 14th Street which will only increase demand for the current #10 at 20th/14th. Contact [email protected] FOR DEVELOPMENT INFO.

Extend the route along 9th Avenue!

Wrap downtown @ 6 + 9 Ave, or extend to Stampede. Improve frequency + boost ridership.

15 min peak service. 30 min or better off peak (25 min?) run until midnight. Loop on 10 av not 9th, and/or 8 st not 11 st

Peak 20. Off peak 30. Should run into downtown. People do not want to ???? into LRT so close to their final destination.

Cover a bit more of the neighbourhood with the one bus route. Still would have less wasted buses on the road, but still covers the entire neighbourhood.

Transfers are difficult

In a stop by Dalhousie Safeway

Don't remove stops that require more walking

Take one route off & keep the other route (22 or 122)

Need to reduce transfer - bus needs to go directly.

I propose a slight change to the proposed

Transferring at Dalhousie Stn needs more shelters perhaps warmed.

I like to thank Calgary Transit fo rthe service provided over theyears and now that I am older and walking becomes a problem for me I don't like a change in the system.

Extend the 437 route to go to Market Mall so passengers don't need to transfer. If it's a longer bus ride, that's ok with us.

Keep it as is.

Ideally every 30 minutes. Better suspension system on buses 22 & 122!!

I accept change and fine tuning - but keep the convenience for seniors. Remember: we are the folks who paid Calgary taxes for fifty years! We dersrve consideration.

It goes at least to Market Mall, whichis the commonest destination. Heated shelters at Dalhousie like those at Brentwood Station. Trips 30 or 60 minutes. Buses at Dalhousie be well-co-ordinated to minimize wait times.

Page 16: 2016 Transit Service Review, Northwest and Inner City Verbatim ...

2016 Transit Service Review, Northwest and Inner City

Public Engagement -What We Heard

February – March 2016

16/20

Bus makes small jog into Cathedral Manor on both ways around.

Need a stop on 53 St near Safeway

Bus Drivers need to pull up to the curbs

The routes we have are good for our independence.

We want more frequency - not less.

It is possible to consider extending this route to Confederation / Parview seniors residence so they can have access to NorthHill Mall, Lions park Station, Library. And the Kerby Senior building. This would also give good connection at lions park to access buses to Foothills Hospital.

We don't want to lose our independence

Will new condo's increase ridership.

P.S. Connecting to No. 10 southcentre not good, connecting to No. 37 East not good. #122 starts here (Cathedral Manor) @ 10:03 + 1 hr, arrives @ Dalhousie @10 after hr. We miss both buses.

The current bus routes come into Cathedral Manor. Having this route (22/122) allos us to maintain our independence - many of us cannot afford cabs, are not eligible for handi-bus, or are unable to walk very far, especially carrying groceries or other packages.

Do think of the seniors that can't get around.

Don't mess with seniors

More frequent service at rush hour.

Please note that none of the bus replacements go from market mall to Dalhousie station any longer

N/a

Loop around downtown before circling back

Extend the route along 8th avenue or 9th avenue to extend to 7th street, where the bus could turn around to head back up 14th street. I also STRONGLY believe that making the turnaround at Sunalta would make this route unviable as an alternative in the event of an LRT failure. The distance from 7th Ave to Sunalta is too great to walk.

It needs to have 40 ft buses

Only worried about route 145. This route is not a replacement as it won't get me downtown and isn't near Capri ave.

N/A

No shuttles, this route uses them now, but with this being one of the few buses to Market Mall it will get packed quick at times (and they won't always be known). I know it will be tempting to use them, but with the cost savings in not having redundancy none of these lines should use shuttles.

Stop changing all the bus routes in the area.

Provide service to Dalhousie and downtown

Not sure I dont use this route. It would be helpful in this survey to have what is being cut and what is proposed staying to help judge.

Not sure

nothing to add, frequency certainly hasn`t improved. perhaps if you put smaller buses on at non-peak times, you could run them more frequently.

cut the university out

Extend service to city hall.

Connect to Senior's residences near Crowchild

Nothing conrete.

Page 17: 2016 Transit Service Review, Northwest and Inner City Verbatim ...

2016 Transit Service Review, Northwest and Inner City

Public Engagement -What We Heard

February – March 2016

17/20

NA

- Extend route along 9th Ave to McLeod Trail before returning along 6th Ave in order to service more of the downtown core. Otherwise too many people will have to use LRT in the downtown core. This would be very inconvenient and cause delays during peak times at downtown train stations with people getting on and off. - Frequency needs to be higher...every 10-15 mins during peak times, 20-30 mins off peak. (especially when ctrains are not functioning)

N/A

Extend the loop downtown along 9 Ave going east and head north on 8 St. The loop into Sunalta is not useful. Increase the rush hour frequency. This could be a key commute route.

Midday frequency

Keep the same northern route as the #10 had. Continue the route to the Tower. Better yet scrap this proposed route and keep the #10!!!!!

Nothing.

Review northwest loop arrangement. Also factor increased volume from new location of Christine Meilke school opening

None

I don't take this bus

More direct route to Marketmall.

A lot of people and businesses will be impacted if you don't put another route that stops here

nothing from me

Please at least keep 22/122 or 43/143 on old route, if you change it, there will be no bus on 52 Av. / Briseboise Dr. We can't go anywhere without bus

Increase frequency during peak hours to 15-20 min.

Continue the line through downtown. Go down 9th avenue and loop back on 1st and back down 6th avenue to 14th street. The reason the majority of people ride this buss (10) is because they work downtown. Taking a bus to Sunalta station to then take the train is not practical. if this change goes through you will lose a lot of downtown costumers, me being one of them

no suggestions

Not interested at all.

This route would be perfect if it went down 9th ave to center street and then turned around. Why stop right before going into downtown?

Keep route 10 as is. The point in me using city transit is convenience and less of a carbon footprint for the city. The latter being a strong focus for Mr. Nenshi's vision (hence the large spending on the bicycle lanes). However, this dramatic change in the bus route will force me to reconsider how I commute.

more frequency and weekends please. Thank you people are brilliant :)

Increase the frequency or leave a route other than this one to follow the 32 ave route to the north side of campus.

Extend it to Dalhousie train station.

Looks good, guys.

Keep wheelchair service

Have it start at Dalhousie instead of Market mall

10-15 mins during peak

I don't know - I do not use this route.

Page 18: 2016 Transit Service Review, Northwest and Inner City Verbatim ...

2016 Transit Service Review, Northwest and Inner City

Public Engagement -What We Heard

February – March 2016

18/20

why are you asking me about this route when I never take it?

If there is a stop on or near Charleswood so that we can transfer from the 9 to this bus that would help. (Better yet have the 9 go into Brentwood station ;-) If I'm going to/from the Greyhound I likely have baggage.

Not using #122 I use 8 only in those proposed routes.

Primarily residential streets where noise is a big concern. I live on Morley trail and find the bus drivers tend to roar along Morley trail during slow hours on a long straight stretch of road. My preference would be no bus route or at least smaller / quieter buses with shorter hours.

We use the #10, #9, #419, and #405. Extent the route to the downtown core.

make the frequency of the bus times to be shorter apart

N/A

Keep route 145

extend route to Dalhousie station.

Please extend this route east along 9th Avenue. This is incredibly disappointing and I plan to attend one of the information sessions to voice my concerns. I truly hope you will consider this feedback.

No comment.

N/A

travel 9th ave into downtown and loop through brentwood

Move the southern end closer to downtown - somewhere around 6th Ave/ 8th Ave for easy access to stranded transit passengers.

How about it continue on 12 Ave to 8 street and return the way you have for 9 Ave turn. This might help with a reverse commute of passenger loading for North bound direction.

Not Sure

Scrap it!!!

I am not familiar with Route 122 so cannot comment.

Extend the start to downtown otherwise the route is useless.

Have one bus travel along 20th avenue before heading down into Hillhurst. Either extend this route further east or have the 405 route go into the downtown core.

I am aware that this 122 is normally empty but sometimes it does take people in/out of Dalhousie during off-peak hours.

Increase frequency.

I do not take this route

Do not change it.

N/A

Replace the #9 alsong 40th Ave to the University

N/A

No need for it to pass by Kerby station, instead follow current route 10 from Charleswood, which uses 20ave NW, through 14st NW, to 14ave NW. Then, instead of servicing downtown, as the 414 already does, it can do a small loop in Western Brierhill (West of North Hill Centre) to replace the 404. An alternative to 20 Avenue could be 24 Avenue.

N/A

Please run this bus west down 20th Ave from 14th Street NW to keep this vital transit route open and accessible. Thank you.

This plan would work much better if it runs further North to 6th or 7th Avenue.

Page 19: 2016 Transit Service Review, Northwest and Inner City Verbatim ...

2016 Transit Service Review, Northwest and Inner City

Public Engagement -What We Heard

February – March 2016

19/20

Go back to Dalhousie

Keep it going through Brentwood.

This route does not effect my commute.

you need more buses to that section of Varsity now it is 2 buses to get from Northmount drive to Varsity & Shagannappi

Could use bike racks.

Push it further through downtown to the Calgary Tower, maintaining service along 9th Ave, and allowing for continued 2 block access to the 7th Avenue LRT line and Stephen Ave.

Extend route East on 9th Avenue SW before looping back to Kerby and heading North.

Same as I said before, make sure there's a bus that connects with downtown (real downtown, not just Sunnyside) for people who aren't at the U of C.

It should serve the Montgomery loop at Home Road to replace the number 10 which no longer serves it.

Add an additional portion of the route where the bus heads to the 8th Street train station on either this route, or the 9. This route would be easier to add the loop to. Additionally, I do not recommend the alternative route, as it means individuals in downtown must take the Blue line all the way to Sunalta before boarding this bus. CONNECT TO THE 301 AND THE RED LINE IN DOWNTOWN.

Extend the route to connect closer to the new #10, so the transfer between routes is more customer friendly

Keep a bus route on 37th street between 32nd ave and 40th ave NW. This is an essential service to the residents paying high civic taxes in this community.

More frequency.

Continue the route to Montgomery the way the route 10 used to cover. Hopefully you are planning a larger bus on this route.

Expand running time to 24:00 or 0:00. Extend it to city hall.

N/A

Possible to extend to 8 ST SW?

Continue the 122 through downtown. I see you are making a number of alterations to reduce bus routes through the downtown core. Why? I thought the goal was to discourage travel by car into and through downtown, not transit.

Make sure all of these routes that start in the NW go downtown and loop back to the NW. Don't make people use the C Train.

From notes on the route maps: (Community Consultation Teams reviewed proposed routes on maps and made these comments directly on the maps.)

405/122 similarities?

Service to Aberhart/Branton from W Hillhurst/Parkdale

405 Bethany to Kerby

Very significant hill on 24 St NW - snow

11 St SW traffic concers - Sunalta may be better connection

Could be re-routed along 20 Ave NW

Current 10 has issues on outbound routing - possible due to Macleod

Page 20: 2016 Transit Service Review, Northwest and Inner City Verbatim ...

2016 Transit Service Review, Northwest and Inner City

Public Engagement -What We Heard

February – March 2016

20/20

Less people use it OB

Connection to Market Mall from Kerby to DT

Turns left off Morley Tr?

not most efficient way to DT from mall

How are students off 53St NW impacted

Duplicates with 405, move off 19St.

311 and Email Submissions:

Caller is upset that about the proposed changes to route 22/122. She lives in a senior complex and the changes to these route will cut off their life line. There will be no reasonable transit to get to the train station or appointments. She is worried about the winter when seniors will have to wait outside in the cold/icy/windy conditions for a bus to make transfers and not all the bus stops have shelters.


Recommended