Services • Compassion • Results

formerly Drop Inn Center

2017AnnualReport

As you know we opened two new state of the art homeless facilities in 2015. Under the umbrella of Shelterhouse, we now operate as the Esther Marie Hatton Center for Women in Mt. Auburn and the David and Rebecca Barron Center for Men in Queensgate.

THE RESULTS? From the first day we opened our doors, we had people waiting to get into the facilities. There was never an issue of the homeless finding us. They knew we were here. Since opening we have consistently operated at an over-capacity level, primarily because we are the only low-barrier shelter in the Greater Cincinnati region operating 24/7. We are taking in people who have no options. This past year we served a staggering 3,303 homeless people in a variety of programs all with the goal of moving the homeless out of our shelters and into housing.

I am happy to report that not only are we now operating in facilities that can accommodate the ever increasing numbers of people walking through our doors, but we also have the necessary programs all under one roof to meet their needs. From our Emergency Shelter Program to our Recovery Center, to our on-site Clinics; we are the one stop shop for homeless services; all free of charge to the homeless.

Over the past 10 years we have become a data-driven organization, utilizing all available resources to have the most up-to-date information on the intakes and exits of our homeless residents. This information has played a vital role in our abilities to move more homeless people into housing than any other organization in the region.

I hope you’ll take a moment to page through this report to learn more about the services we provide in our efforts to significantly reduce homelessness in our community. I also invite you to take a tour of our shelters to see the amazing work we do here every day keeping the vast majority of the homeless off the streets of Cincinnati; thereby contributing to a more vibrant Greater Cincinnati region

Arlene NolanExecutive Director

Setting a Standard of Excellence

2

Board OfficersChairman Carlos Teran Retired US Bank VP

Vice Chair Annie Bennett Retired LISW

Secretary Steven Petrovic UC Emergency Medicine

Treasurer Patrick Sledz UBS

Board Trustees Rick Barnhart

Heidi Black

Kent Cashell

Lucy Crane

Keith Endres

Melanie Ervin

Adam Gelter

Dereck Gray

Jamilah Hackworth

Vagelis Kontopos

Elena Moton

Sister Katherine Pinto

Shana Speaks

Patty Wolff

Executive Staff Years of Service

Arlene Nolan 10 Executive Director

Fannie Johnson 16 Housing Director

Gail Harper 12 Director of Development

Julie Winkowski -CFO 4

John Wagers 4 Facilities Manager

Tim Godsey 1 Shelter Director

Daneille Wilder 1 HR Director

Our Board and Staff

Services • Compassion • Results 3

1846men served in 2017

Services • Compassion • Results4

David and Rebecca Barron Center 411 Gest Street, Queensgate

The David and Rebecca Barron Center for Men ensures homeless men in Cincinnati have access to basic human needs such as shelter, food, emergency clothing items, basic toiletries, and safety with the goal of moving residents into permanent housing.

150 beds for homeless men 18+

Services • Compassion • Results 5

655women served in 2017

Services • Compassion • Results6

Esther Marie Hatton Center for Women2499 Reading Road, Mt. Auburn

The Esther Marie Hatton Center for Women ensures homeless women in Cincinnati have access to basic human needs such as shelter, food, emergency clothing items, basic toiletries, and safety with the goal of moving residents into permanent housing.

The United States has the largest number of homeless women among industrialized nations and the highest number on record since the Great Depression. Domestic violence against women is the principal cause of women’s homelessness.

60 beds for homeless women 18+

7

These numbers come from Point-in-Time Counts, which are conducted, community by community, on a single night in January every other year as required by HUD.

* Chronic Homelessness: It’s a common misconception that this group represents the majority of the homelessness population. Rather, they account for about 15% of the entire homeless population on any given day.

** Statistics are from the National Alliance to end Homelessness.

National Homelessness

Veterans often become homeless due to war-related disabilities. For a variety of reasons – physical disability,

mental anguish, post-traumatic stress, etc. – many veterans find readjusting to civilian life difficult. Difficulties readjusting can give rise to dangerous behaviors, including addiction, abuse, and violence, which, coupled with the difficulties, can lead to homelessness. Preventive measures, including job placement services, medical services, housing assistance, and the like, can mitigate the risk of veterans experiencing homelessness.

In January 2016,

549,928people were homeless on a given night

in the United States.

Of that number,

50%were over the age of 50

63%were individuals.

15%are considered “chronically homeless” individuals.*

About

8%of homeless people are veterans.

8

Shelterhouse StatsEvery year, Shelterhouse assists thousands of individuals – some with housing, some with programs, some with that extra bit of help that will keep them from the edge and alter their whole world. While the numbers both in our area and nationwide may be staggering, they illustrate the reality for many men and women.

94,156 total shelter nights to homeless men and women;

130,922number of meals served this year

258number of residents daily receiving

food and shelter

840individuals served in the Winter Shelter

2,506people served in our

emergency shelter in 2017

10%

were 18-24

27%were chronically homeless

15%were disabled

39%were mentally ill

10%were veteransOpen 24 hours

365 days a year

(Partnership Center, Ltd. HMIS

(OH-500) VESTA 2017)

Services • Compassion • Results 9

1025medical services were provided to

539individuals in 2017.

HOUSING IS OUR GOAL! Shelterhouse moves more people experiencing homelessness into housing than any other agency in the region.

We accomplish this through a program known as Rapid Re-Housing, which places a priority on moving individuals into permanent housing as quickly as possible, ideally within 30 days of a client becoming homeless and entering our program.

Housing

In 2017

74%of our residents who exited the step up shelters, moved into a positive housing destination.

85%of them maintained or increased

their overall total income.

10

1412asessments provided

in our Recovery Center in 2017.

Drug and Alcohol Recovery Program

The Deaconess Health Check Clinics – provide state of the art medical care services at both shelters. The Cincinnati Health Network’s Health Care for the Homeless Program and other health care providers, offer medical care, behavioral health care, medications, laboratory testing, health education, and referrals to specialists. Care is provided regardless of the patient’s ability to pay.

Shelterhouse provides an opportunity for every individual residing in our emergency shelters to complete an alcohol and drug assessment. Shelterhouse provides Intensive Outpatient Treatment, Non-Intensive Treatment, and Relapse Prevention Services on-site at the David and Rebecca Barron Center for Men. Similar services are available at the Esther Marie Hatton Center for Women.

1025medical services were provided to

539individuals in 2017.

11

1650volunteers

provided a wide variety of services to our homeless residents in 2017.

Volunteers are crucial to our success especially since we continue to operate at an over-capacity level. Many participated in our Feed the Need Program, which provides food to our residents and is a great team building experience for any group or business while serving a significant benefit to the shelter by reducing our food costs. Detailed information can be found at

shelterhousecincy.org.

Volunteer

12

2506Individuals received Case

Management Services in 2017.

Case Management

Case Management is a vital and necessary component to ensure the success of all those who seek emergency shelter with Shelterhouse. Upon entry, all individuals are linked with one of our case managers who assist the client through the process of connection with community services, achieving added stability and exiting into housing that best suits his or her needs.

Services • Compassion • Results 13

As Cincinnati’s largest homeless shelter system, we never turn anyone away. We feed, clothe and shelter over 200 people a day. Generous donations – of time, talent and treasure – are the vital elements that keep Shelterhouse open each and every day and enable us to care for our city’s homeless citizens.

ContributionsYour tax deductible contribution

is so important,and may be sent directly to:

Shelterhouse Volunteer GroupP.O. Box 643924

Cincinnati, Ohio 45264-3924

Onlinefor immediate or sustaining donations,

go to: shelterhousecincy.org

IncomeGovernment 68%

Contributions 22%

Other 10%

ExpensesShelter Services 52%

Recovery & Housing 34%

Admin 10%

Development 4%

14

Specific reasons vary, but research shows people are homeless because they can’t find housing they can afford. According to the U.S. Department of Housing and Urban Development (HUD), an estimated 12 million renter and homeowner households now pay more than 50% of their annual incomes for housing, and a family with one full-time worker earning the minimum wage cannot afford the local fair-market rent for a two-bedroom apartment any-where in the United States.

HUD also notes that the generally accepted definition of housing affordability is no more than 30 percent of monthly income going toward housing costs. Families or individuals who pay more than 30 percent of their income for housing are considered “cost-burdened” and can have difficulty affording necessities such as food, clothing, transportation, and medical care.

The lack of affordable housing is a significant hardship for low-income households and can prevent them from meeting their other basic needs, such as nutrition and health care, or saving for their future.

Why are people homeless?

Services • Compassion • Results 15

Services • Compassion • Results • Services • Compassion • Results • Services • Compassion • Results • Services •

Compassion • Results • Services • Compassion • Results • Services • Compassion • Results • Services • Compassion • Results • Services • Compassion • Results • Services •

Compassion • Results • Services • Compassion • Results • Services • Compassion • Results • Services • Compassion • Results • Services • Compassion • Results • Services • Compassion • Results • Services • Compassion • Results • Services • Compassion • Results Services • Compassion • Results • Services • Compassion • Results • Services •

Compassion • Results • Services • Compassion • Results • Services • Compassion • Results • Services • Compassion • Results • Services • Compassion • Results • Services •

Compassion • Results • Services • Compassion • Results • Services • Compassion • Results • Services • Compassion • Results • Services • Compassion • Results • Services •

Compassion • Results • Services • Compassion • Results • Services • Compassion • Results • Services • Compassion

• Results Services • Compassion • Results • Services • Compassion • Results • Services • Compassion • Results • Services • Compassion • Results • Services • Compassion • Results • Services • Compassion • Results • Services •

Compassion • Results • Services • Compassion • Results • Services • Compassion • Results • Services • Compassion • Results • Services • Compassion • Results • Services •

Compassion • Results • Services • Compassion • Results • Services • Compassion • Results • Services • Compassion •

Results • Services • Compassion • Results

The David & Rebecca BarronCenter for Men

Administrative Offices411 Gest Street, Suite 1

Cincinnati, OH 45203513-721-0643

The Esther Marie HattonCenter for Women2499 Reading Road

Cincinnati, OH 45202513-562-1980

shelterhousecincy.org

Yes I’d like to help the Homeless Monetary Donations: 562-1954 To Donate Food: 562-1948 To Volunteer: 562-1948

Ask your employer about making a matching gift.

formerly Drop Inn Center

Services • Compassion • Results

Services • Compassion • Results

formerly Drop Inn Center

2017AnnualReport