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2017 CFC of Virginia and Albemarle Bay Campaign Management ... · 2017 400,000+ Federal employees...

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2017 CFC of Virginia and Albemarle Bay Campaign Management Training
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  • 2017 CFC of Virginia and Albemarle Bay Campaign

    Management Training

  • Want to make an impact in the world around you?

    Give to a cause you care about through the CFC. You can even

    volunteer. It’s that simple.

    page 2

  • page3

    Video Placeholder

    2017 Campaign Video

  • page 4

    CFC – 101 THE HISTORY AND TRADITION OF THE CAMPAIGN AND WHAT’S NEW AND CHANGED FOR 2017

  • 01CFC 101Learn about the history and tradition ofthe CFC and some exciting new changesto the campaign for 2017

    03Active CampaignUnderstand the role you will play duringthe campaign

    02Pre-CampaignDiscover the tasks that need to beaccomplished before the campaign can kick off

    05Keyworker TrainingParticipate in this train-the-trainer session so you will be able to train your Keyworkers

    04CampaignCulminationYes, you even have some responsibilitiesafter the campaign ends!

    Training Agenda

    CFC 101

    PRE-CAMPAIGN RESPONSIBILITIES

    ACTIVE CAMPAIGN RESPONSIBILITIES

    CAMPAIGN CULMINATION RESPONSIBILITIES

    KEYWORKER TRAINING

    page 5

  • CFC Timeline History

    1961 1964 1971

    President Kennedy signed Executive

    Order 10927 paving the way for

    a combined campaign.

    Pilot programs of “combined”

    campaigns were tested in six

    cities.

    The CFC was fully

    implemented nationwide.

    page 6

  • CFC Timeline Today

    2016 2017

    400,000+ Federal employees raised more than $167

    million for 20,000+ charities.

    New regulations in effect governing the

    campaign.

    2017 Campaign Dates: Oct. 2, 2017 Jan. 12, 2018

    $8.2B Contributed since 1961

    page 7

  • CFC Structure

    CCA (pledge & charity systems)

    OPM (regulatory governance)

    LFCC (program oversight)

    OC (marketing, training, logistics)

    page 8

  • Local Zone Geography

    page 9

  • Charities Beneficiaries

    How the CFC Works

    Decide

    to donate online or with

    a pledge form

    Choose

    one or more organizations

    supporting your cause

    Select

    a payment method

    Charities

    receive funds during

    the year

    Beneficiaries

    are given help + hope

    page 10

  • All contributionsmust be designated to a charity.

    What’s New for 2017

    VOLUNTEERING RETIREE GIVING GIVING PORTAL

    page 11

  • Online Giving

    New CFC Pledging Platform – www.opm.gov/showsomeloveCFC

    • Registration Required • Online Payroll Deduction Pledges Transmitted to

    Payroll • Ability to Change Pledge Throughout Solicitation

    Period • All Around Giving (“Universal Giving”) • Tax Documentation

    page 16

    www.opm.gov/showsomeloveCFC

  • CFC Website

    State of the Art Cyber Security

    • Federal Information Security Management Act (FISMA)

    • Federal Risk and Authorization Management Program (FedRAMP)

    • Federal Information Processing Standards, Publication 199 (FIPS 199)

    page 17

  • New Employee Giving

    New Hires May Pledge Within 30 Days of Their Start Date

    • Effective January 2018 • Notification Part of Onboarding Process • Not Applicable During Solicitation Period

    page 47

  • Volunteerism

    New Volunteer Pledging Option

    • In accordance w/ agency policies • Filter ‘volunteer-capable’ charities in online search • Feds pledge hours to charities on pledge form • Volunteer time per agency will be reported

    page 48

  • Retiree Giving

    Retirees May Make Annuity Deductions

    ▪ Online or separate paper pledge form ▪ Cannot be solicited by CFC personnel ▪ Contact made via Federal retirement offices ▪ Collaboration with retiree associations

    page 49

  • All contributions must be designated to a charity.

    What’s Changed for 2017

    No more…

    CASH CONTRIBUTIONS

    FUNDRAISING EVENTS

    UNDESIGNATED PLEDGES

    page 17

  • par

    ty)

    Events

    • Fundraising events prohibited

    • All events must have educational component

    ✓ Awareness/ Education (kickoff, charity fair, charity tour)

    ✓ Special Events (contests, promo day support, motivational speakers, volunteer day)

    ✓ Recognition (finale, awards ceremony, milestone

  • Undesignated Funds

    • Undesignated Funds Eliminated

    • Donor must select one or more

    charities to receive their

    contribution

    • No “Write-In’s”

    page 14

  • Paper Pledge Forms

    Paper pledge forms should either be turned in to campaign workers for mailing to the CCA.

    Pre-addressed envelopes will be provided.

    PO BOX 7820 pageMadison, WI 53707-7820 38

  • Paper Pledge Form

    page 21

  • Why give through the CFC?

    Payroll or annuity ALLOTMENT

    Multiple CHOICES

    REGULATED program

    Ability to give ANONYMOUSLY

    CONVENIENT to support multiple charities

    COLLECTIVE power of contributions

    Support agency GOALS page 22

  • Theme & Materials

    page 23

  • Marketing Approach

    • Create national marketing theme for unified approach across all zones

    • Continue successful Show Some Love theme • Refresh theme with new color • Make a connection to causes • Implement storytelling element to inspire and connect • Feature Federal employees and their chosen causes

    page 24

  • Campaign Posters

    Hang these posters in high traffic areas to serve as billboards for the campaign.

  • Barometer Poster

    The Barometer Poster allows you to manually track campaign progress in your area.

    TIP: Wait a few weeks into the campaign to unveil this poster. That way, you will already have momentum to show.

  • Donor Card– Kickoff

    The Campaign Card is designed to be used while making the initial in-person ask. It is a leave behind with information about the campaign and how to pledge to serve as a visual reminder to Federal employees everytime they see it.

  • Donor Card – Mid-Point

    This card is ideal to use in conjunction with the CFC Show Some Love Promotional Day on November 2.

    • Distribute them. • Encourage people to

    take selfies with them. • Post them an a Cause

    Wall in your office.

  • Donor Card– Closing Days

    This card is an excellent way to follow up with your co-workers toward the end of the campaign.

  • Thank You Card

    This should be provided as promptly as possible to contributors in your area. You can customize it by adding a personal note.

  • Promotional Tent Cards

    Use these in common office areas to increase campaign awareness. Tent cards feature Federal employees/retirees and their CFC stories, as well as ways to engage with the campaign, like the promotional days.

  • Charity List

    This hard copy brochure contains much more than just the list of CFC-participating charities. It has information for donors about the campaign as well as FAQs.

  • Pledge Form

    Contributors are encouraged to use the new online giving portal this year, so the use of paper pledge forms is expected to go down. This is no longer a carbon copy form. It is a good marketing piece as it has information about the campaign on the cover.

  • Messaging

    GIVE online or via paper pledge form.

    VOLUNTEER to share your time and talent with your favorite charity.

    TELL YOUR CFC STORY to inspire others to participate in the campaign.

    page 34

  • “I have a brother with Down Syndrome. For as long as I can remember, he’s been playing baseball. These sports programs can increase confidence, independence and fitness.”

    Mary Coats U.S. Department of Health and Human Services

    page 35

  • PRE-CAMPAIGN

    ROLES AND RESPONSIBILITIES

    page 36

  • Get Connected

    Network with other Campaign Managers

    Follow the campaign on social media

    Review the website at www.cfcvab.org

    page 37

    http:www.cfcvab.org

  • Prepare Your Reporting Units

    Review your list of reporting units and make changes through your CFC office

    Ensure each unit has an updated number of employees

    Order campaign supplies through MANAGE

    https://manage.charity.org/

    page 38

    https://manage.charity.org/

  • Develop a Plan

    Draft your plan to include publicity and campaign events

    Brief leadership and obtain support for the plan

    Set a campaign goal

    Order campaign supplies

    Recruit an event committee and a publicity committee

    page 39

  • Recruit and Train Keyworkers

    Recruit Keyworkers (rule of thumb is one Keyworker for every 25 – 50 employees)

    Use last year’s campaign team as a starting point

    Schedule and conduct a Keyworker training session

    page 40

  • page

    41

    TIP: Create a Positive Environment

  • ACTIVE CAMPAIGN

    ROLES AND RESPONSIBILITIES

    page 42

  • page43

    Submitting Paper Pledges

  • Collect and Submit Pledges

    Download and complete the CFC Pledge Report Summary located on the website.

    Enclose Summary and the completed paper pledge forms in the Pledge Report Envelope

    Mail Report summary, pledge forms and payment to the CFC Processing Center - P.O. Box 7820 Madison, WI 53707-7820

    page 44

  • Involve Leadership

    Have leadership send key messages during the campaign including invites to events

    Invite leaders to be involved at campaign events

    Brief leadership weekly on campaign progress and upcoming support opportunities

    page 45

  • Motivate Keyworkers

    Hold weekly meetings to check on campaign progress, offer tips and tricks, review key training points, and allow Keyworkers to share best practices and success stories

    Consider planning and holding a special event just for Keyworkers (e.g., volunteer day or have a charity guest speaker come to a brown bag lunch)

    page 46

  • page

    47

    TIP: Remove Roadblocks

  • Execute Campaign Events

    Execute the events you envisioned during your planning phase with the help of your event committee

    Utilize the Event Planning Guide

    page 48

  • Campaign events supplement the campaign.

    They never replace the necessity for the in-person ask by a Keyworker.

    page 49

  • Why have events?

    • Educate about the campaign andparticipating charities

    • Promote engagement

    • Boost employee morale and comradery

    Have fun!

    Celebrate success

    Why Have Events?

    • page 50

    Educate about the campaign and participating charities

    Promote engagement

    Boost employee morale and camaraderie

    Have fun!

    Celebrate success

  • Support CFC Promotional Days

    page 51

  • page

    52

    TIP: Build a Cause Wall

  • Ensure Event Success

    Establish an event committee

    Involve leadership

    Make it fun

    Add an element of competition

    Promote the event in advance

    Publicize the event after its completion

    Involve Charities

    page 53

  • Event Idea Brainstorm

    page 54

  • POST CAMPAIGN

    ROLES AND RESPONSIBILITIES

    page 55

  • Recognize Campaign Success

    Ensure Keyworkers have donor recognition gifts and distribute them as donations are made

    Plan and implement a recognition event

    Order unit awards and campaign worker certificates

    page 56

  • Provide Feedback

    Participate in any After Action Review meetings held by the CFC

    Respond to and forward surveys and invites to participate in focus groups

    Put together a continuity book that you can pass along to your successor

    page 57

  • Important Guidance

    DO

    Promote voluntary giving

    Encourage donors to select a cause

    Recognize and thank donors

    Set an agency level campaign goal

    Host fun and educational campaign events

    DO NOT

    Do not use coercion - it is not tolerated

    Do not show favoritism to a particular charity

    Do not create lists of non-donors or share a list of donors with leaders

    Do not set personal dollar goals or quotas – no 100% participation goal Do not host fundraising events or provide food/beverage/entertainment with campaign funds

    page 58

  • Questions?

    page 59

  • Brief break

    Keyworker Training begins in 5 minutes

    page 60

  • THANK YOU

    For more information, be sure to visit www.cfcvab.org

    facebook.com/cfcvab

    Melanie Holden – [email protected] Adrian Rivera – [email protected]

    757-426-4400

    mailto:[email protected]:[email protected]:www.cfcvab.org

    2017 CFC of Virginia and Albemarle Bay Campaign Management Training2017 Campaign VideoCFC – 101THE HISTORY AND TRADITION OF THE CAMPAIGN AND WHAT’S NEW AND CHANGED FOR 2017

    Training AgendaCFC 101PRE-CAMPAIGN RESPONSIBILITIESACTIVE CAMPAIGN RESPONSIBILITIESCAMPAIGN CULMINATION RESPONSIBILITIESKEYWORKER TRAINING

    CFC Timeline History196119641971

    CFC Timeline Today201620172017 Campaign Dates:

    CFC StructureOPM (regulatory governance)CCA (pledge & charity systems)LFCC (program oversight)OC (marketing, training, logistics)

    Local Zone GeographyHow the CFC WorksDecide to donate online or with a pledge formChoose one or more organizations supporting your causeSelect a payment methodCharities receive funds during the yearBeneficiaries are given help + hope

    What’s New for 2017GIcharityVING .PORTALVOLUNTEERINGRETIREE GIVING

    Online GivingCFC WebsiteState of the Art Cyber Security

    New Employee GivingVolunteerismNew Volunteer Pledging Option

    Retiree GivingWhat’s Changed for 2017designated charityCASH .CONTRIBUTIONSFUNDRAISING EVENTSUNDESIGNATED PLEDGES

    EventsUndesignated FundsPaper Pledge FormsPaper Pledge FormWhy give through the CFC?Theme & MaterialsMarketing ApproachCampaign PostersBarometer PosterDonor Card– KickoffDonor Card – Mid-PointDonor Card– Closing DaysThank You CardPromotional Tent CardsCharity ListPledge FormMessagingPRE-CAMPAIGNROLES AND RESPONSIBILITIES

    Get ConnectedPrepare Your Reporting UnitsDevelop a PlanRecruit and Train KeyworkersTIP: Create a PositiveACTIVE CAMPAIGNROLES AND RESPONSIBILITIES

    Submitting Paper PledgesCollect and Submit PledgesInvolve LeadershipMotivate KeyworkersTIP: Remove Roadblocks 47Execute Campaign EventsWhy Have Events?Support CFC Promotional DaysTIP: Build a Cause WallEnsure Event SuccessEvent Idea BrainstormPOST CAMPAIGNROLES AND RESPONSIBILITIES

    Recognize Campaign SuccessProvide FeedbackImportant GuidanceDO

    DO NOTQuestions?


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