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2018 Spring Meeting Toronto, Ontario April 18, 2018
2018 Spring MeetingToronto, Ontario
April 18, 2018
Antitrust Statement
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Agenda
12:30PM – 1:30PM – Lunch
1:30PM – 3:30PM
Welcome and Introductions: Eddie Martinez, Chair
Org Update / Recent News Eddie Martinez
Financial Report Eddie Martinez (for Garfield McIntyre)
Planning & Sponsorship Kelly Priest
Membership Susan Whitehead
Communications Karen Rotondi
Committee Updates: Genevra Pflaum, Vice-Chair
Data Quality Genevra Pflaum (for Rhonda Nielsen-Jackson)
Post Level Term Genevra Pflaum (for Brittainy Jones)
Education Dalia Khoury
Innovation Yvonne Kangas (for Mitch Ocampo)
Risk Management Janice Lawrence / Carol Arada (for Lynn Martone)
Committee and Initiative breakout sessions: All Attendees
Committee and Initiative reports
3:30 Adjourn Day
Executive and Initiative Chairs
Eddie Martinez– Chair
Genevra Pflaum – Vice Chair
Greg LaRochelle – Past Chair
Garfield McIntyre – Treasurer
Jill Dupuis– Secretary
Karen Rotondi – Communications Chair
Kelly Priest – Planning & Sponsorship Chair
Susan Whitehead – Membership Chair
Rhonda Nielsen-Jackson – Data Initiative Chair
Dalia Khoury – Education Initiative Chair
Mitch Ocampo – Innovation Initiative Chair
Brittainy Jones – Post Level Term Initiative Chair
Lynn Martone – Risk Management Initiative Chair
Disruption / M&A since RAPA’s Fall Conference
CVS / Aetna – December 2017
Berkshire/ JP Morgan/ Amazon – January 2018
RGA / LOGiQ3 – January 2018
CIGNA / Express Scripts – March 2018
AXA / XL deal – March 2018
Automakers committing more to EV’s – 2019 - 2023
Tax reform 2018
International trade 2018
Traditional business is far from traditional any longer
Less brick & mortar - Toys R Us 735, Best Buy 250, JC Penney
148, Foot Locker 110, Sears/ Kmart 103
https://clark.com/shopping-retail/major-retailers-closing-2018/
Treasurer's Report
Healthy Cash Balance
Budget established
IRS 990N filing complete
Sponsorship Packages
Benefits Black Platinum Gold Silver Bronze
Sponsorship Package Cost $5,000 $3,000 $2,500 $1,500 $1,000
Acknowledgment in conference
materials✓ ✓ ✓ ✓ ✓
Recognition of Company
Sponsorship/Logo on Website✓ ✓ ✓ ✓ ✓
Free registration at conference 4 attendees 3 attendees 2 attendees 1 attendee
Company Logo displayed at:Speaker’s
presentationEvening event Breakfast event Breaks
Free one-year RAPA Membership 2 members 1 member 1 member
Advanced copy of Attendee list ✓ ✓
For a Sponsorship Package please contact: Melanie Netzer at [email protected]
Payment in US$
Annual Conference
Sunday, October 21st – Tuesday, October 23rd
Omni Royal Orleans Hotel621 St. Louis Street
New Orleans, Louisiana
70130
RAPA Rate: $209 USD per night
Reservation Toll Free #: 1-855-516-1090
Direct Line: 1-504-529-5333
Online Reservation: Omni Hotels or
Visit our website at: http://reinsadmin.org/conference/
Register today!
Join us in New Orleans for the 2018 RAPA Conference
RAPA Conference Agenda
Managing Risk through Efficiencies & Innovation“Doing More with Less”
__________________________________________________________
TAI - Introduction to their new claims functionality within the TAI system
Tom Freitas, CEO, TAI
MIB – ReSHIP (Reinsurance Study of Highly Insured Persons)
Panel discussion with survey participants and results
Interactive Round Table Discussions
Innovation White Paper
Membership
Current Membership Distribution
Current members are from Australia, Trinidad, Canada, United Kingdom & U.S.A
2018 Initiative - create committee /strategy to connect to non-member companies
New Member Package - marketing tool for RAPA
Go to http://reinsadmin.org/membership-information/ to become a member and to
download the 2018 new members package
6%
10%
39%
45%
Retrocessionaire
Solution Provider
Direct Writers
Reinsurers
0% 10% 20% 30% 40% 50%
Industry Distribution
Communications
Website
Fully functional with on-going improvements
RAPA content continues to be updated – check back frequently
Links to social media
Webinars
TBD
Education sessions
Content updates
Initiatives StrategyPurpose: To improve the effectiveness and efficiency of RAPA member's reinsurance
understanding and processes. The initiatives work streams provides the opportunity for members
to work together on education, training, and to benefit from robust collaboration with industry
experts within the working groups.
Want to join an Initiative? Just contact one of the leads
Education: Dalia Khoury, Optimum Re
Data: Rhonda Nielsen-Jackson, Hannover
Innovation Mitch Ocampo, LOGiQ3
Risk: Lynn Martone, Swiss Re
Post Level: Brittainy Jones, LOGiQ3
Thinking of a new initiative?
Submit your suggestion
Eddie Martinez [[email protected]] or
Genevra Pflaum ([email protected])
Data InitiativePurpose
Create a document for Guidelines for Reinsurance Reporting,
in essence a document of best practices for specific areas of
reinsurance administration and data quality.
The document includes information, samples and realistic
scenarios. Topics:
▪ Reporting Issues
▪ Communication/Notifications
▪ Data Quality
▪ Conversions
▪ Taking a Treaty from paper to system implementation
▪ Samples of typical reinsurance reporting, i.e. Policy
Exhibit, Transaction files, etc.
Members
Rhonda Nielsen-Jackson, Hannover Re
• Genevra Pflaum, Hannover Re
• Ellen Fedorowicz, Jackson National
• Saline Smith, Swiss Re
• Melinda Bynoe, BMO Reinsurance
• Allison Forde, RBC Insurance
• Duane Pfaff, ING Re
• Lisa Clarke, Logiq3
• Grace Sirianni, Munich Re
• Dzan Dhin, Munich Re
• Eileen Ah-Fat, Canada Life
• Karen Lipka, RGA
• Paul Winters, Q-Perior
• Maureen Headley, Met Life
• Kate Coyle, Ohio National
• Nick Celakoski, TAL
• Mindy Epstein-Hinshaw, LOGiQ3
Data Initiative
2018 Update and Areas of Focus
Reporting Issues - with regard to Claim processing:
1. Traditionally Underwritten Business
2. Simplified Issue Business
3. Claim Data Uploads
Data Quality- Redirect focus on how to recognize bad data with respect to:
1. Risk Classification
2. Mortality Rating vs. Age Rate Up Mortality
3. Accelerated Underwriting
Reinsurance Reporting Guidelines and Best Practices -Version 6 is now available on the RAPA Website
Post Level Term Initiative
Purpose: To host discussions on Post Level Term administration to gain industry insight and
capture Best Practices.
Explore, research and write a white paper to document Post Level
Term challenges best practices
Established four sub-groups to categorize and address challenges:
Administration and Processing
Communication
Finance
Emerging Trends
Prepare a Post Level Term presentation to share at the RAPA
Conference and other industry events.
Post Level Term Initiative
2018 Update and Areas of Focus
Publish Presentation and White Paper
Conducting surveys to engage administration
professionals to gain insight on new issues presenting
themselves and learn about emerging trends within the
industry
Draft a case study on PLT issues, highlighting the effect of
a minor mistake and the financial impact it generated
Post Level Term Initiative
Deliverables
Post Level Term Presentation draft finalized early April
Post Level Term White Paper draft to be submitted to board late April
Administration & Processing
Communication
FinanceEmerging
Trends
Education Initiative
Purpose
Develop training material presented as a workflow chart for
different processing functions and ultimately have case study
to illustrate the impact of processing by using the workflow
charts.
Purpose revised
Leverage educational and informative material found on the
RAPA website to share with new hires and others wanting to
expand their reinsurance knowledge
Dalia Khoury, Optimum Re
• Brenda Warner, Canada Life
• Deidre Ward, Swiss Re
• Diana Aversa, Pacific Life
• Judy Brillert, Canada Life
• Julie Dee Faris, CSC
• Kim Brabham, Hannover Re
• Patty Bailey, Manu Life
• Garfield McIntyre, MARC
• Dawn Noel, Q_Perior
• Tammy Snider, Cooperators
• Zayda Marrie, Associated Consulting
• Vivian Tseng, John Hancock
• Sharma Shilpa, Sunlife
• Linda Stabler , Swiss Re
Education Initiative
2018 Objectives:
Determine topics of interest with a quick survey (TBD)
Put in place the first webinar which shows attendees how to find and access the existing Educational material (TBD)
Create Podcast
Create Subject Matter Expert (SME) with a Chat forum
Target Audience & Objective
RAPA members
Attract new members
Leverage training material
Education Initiative
LOMA online courses for
Reinsurance supplement at a cost of $105!
Innovation Initiative
Innovation Initiative
Innovation Initiative
Built a Team Charter
Goals and Objectives
Decision Making
Process
Operating Principles Cadence
Decisions
Roles / Resp
Deliverables
Innovation Initiative
Innovation Concept Survey
Crowdsourced 5-7 innovation
concepts
Decided on Top 3
Over 60 responses
Results were evenly
distributed
The winner is…..
Premium Validation Tool
Innovation Initiative
Premium Validation Whitepaper
• Workstream Leads
• Managing to a timeline
Risk Management Initiative
Purpose
The key goals of the Risk Management initiative are:Provide common reinsurance guidelines and
methodology approaches
Develop tools and techniques related to risk
identification, assessment and mitigation
Assess audit and compliance review practices of
reinsurance administration
The initiative is divided into two sub-committees:
Risk Assessment Committee
Detail and define internal controls for strategic and
operational risks
Audit and Compliance Committee
Deep dive into specific audit topics to identify and
develop best practices
Risk Management
Deliverables & Milestones
Risk Assessment Sub-Committee
Developed a comprehensive matrix capturing risk controls
Key controls were broken down into detailed sub risks
2017
Completed a deep dive of sub risk - “Treaty Administration” by:
Detailing function and defining how best to mitigate risk
Findings published on RAPA website and presented during 2017 fall
conference
2018
Focus on further review of matrix
Deep dive into “Risk Management / Quality Assurance Monitoring Tools and
Reporting”
Risk Management
Deliverables & Milestones
Audit & Compliance Sub-Committee
Identified specific audit topics that create challenges – administratively and
when auditing
Gathered information from sub committee members and industry experts on
administration and audit of “Policy Conversions”
2017
Completed a rough draft of the summarized information on “Policy
Conversions”
2018
Focus on reviewing the summarized information for completeness
Draft a “white paper” document for RAPA publication
Breakout Sessions
1. Executive
Eddie Martinez
2. Education
Dalia Khoury
3. Innovation
Yvonne Kangas
4. Membership
Susan Whitehead
5. Planning
Kelly Priest
6. Risk Management Initiative
Janice Lawrence / Carol Arada
7. Data Quality
Genevra Pflaum
